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Sky

Sky Outage Report in Hildenborough, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hildenborough, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hildenborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hildenborough, England

The most recent Sky outage reports came from the following cities: East Grinstead, Maidstone, Orpington, Westerham, Royal Tunbridge Wells, Rochester, Tonbridge, West Malling, Sevenoaks, and Longfield.

CityProblem TypeReport Time
East Grinstead Internet 2 days ago
Maidstone E-mail 4 days ago
East Grinstead Phone 10 days ago
Maidstone TV 13 days ago
Orpington Internet 14 days ago
Orpington Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hildenborough, England

Latest outage, problems and issue reports in Hildenborough and nearby locations:

  • The_Monck
    Paul Monck (@The_Monck) reported from Cuxton, England

    @HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • marnieisabella_
    marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...

  • GaelleRTW
    Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Royal Tunbridge Wells, England

    Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.

  • lucy_anne95
    Luci-Ann Richtofen (@lucy_anne95) reported from Rochester, England

    @kategarraway @skytv @SkyHelpTeam please help her!

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam I really just wanted SkyMobile customer services

  • MichaelJRoots
    Michael Roots (@MichaelJRoots) reported from Hadlow, England

    @SkyHelpTeam Am having problems with the router connecting to the internet.

  • jimansell133
    jamie Ansell (@jimansell133) reported from Tonbridge, England

    @SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt

  • actingtechnique
    karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

  • mattwebbELC
    Matt Webb (@mattwebbELC) reported from Swanley, England

    So on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽

  • katesfxmakeup
    Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks

  • ADAMKIRKLANDQX
    Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • Awoogatron
    Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • HeyYouItsCorrie
    HeyYouItsCorrie (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @SkyUK Uh oh that sucks 😪

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MelFirth
    Melanie Firth (@MelFirth) reported

    @SkyHelpTeam @AppleTVPlus my sky box isn’t recognising my apple one subscription, it shows in the settings but it keeps prompting me to start a free trial, tried resetting & signing in & out multiple times. I have 2 football free days to watch Slow Horses season 2, no pressure.

  • stoxteam94
    Mark Johnson (@stoxteam94) reported

    @SkyUK What is going on with your mobile phone reception? For months now calls just drop out when you crossover from 3G to 4G etc. Sort it out, makes the phone and service unfit for purpose

  • Tunnykvng
    Elvis Tunde ➐ (@Tunnykvng) reported

    @iamyourspec This sounds like a Skysports level analysis. Madrid took a risk on him with that fee, they've taken a few like that and they turned out great. We never stood a chance against them tho.

  • Jermyn78Chris
    Chris Jermyn (@Jermyn78Chris) reported

    Funny how nobody mentioned Saudi Arabia's human rights issues once Liverpool and Manchester United started begging for that oil money. Just goes to show that the takeover criticism was nothing to do with HR and everything to do with NUFC bias #skysports

  • thatbluemoonguy
    thatbluemoonguy (@thatbluemoonguy) reported

    @godison0 @Football__Tweet @SkySports They would on their reputation, but shouldn't because the team would be worse off with any of those because of non-football issues.

  • TabTracy1
    Tab Tracy (@TabTracy1) reported

    @SkyHelpTeam Enter what and where you like still rubbish signal!

  • MajorGGowen
    Major Gowen (@MajorGGowen) reported

    @Football__Tweet @SkySports By the cringe that’s a terrible side

  • Footy0710
    FutbolMedia0710 (@Footy0710) reported

    @Football__Tweet @SkySports That lineup is straight garbage

  • FrancesEatWorld
    frances (@FrancesEatWorld) reported

    @SkyHelpTeam will I ever receive my iPhone? It’s been 3 weeks and held at depot for over 1 week. Rang DPD and Sky, no help.

  • namratabagerwal
    NAMRATA BAGERWAL (@namratabagerwal) reported

    @SkyHelpTeam @SkyUK I am a new customer and my order is delayed with no information on why and when the order will be completed. Being a new customer if I get this impression why I would want to stick to your broadband.