Sky Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Cramlington, Sunderland, Gateshead, Bedlington, North Shields, Blyth, South Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neo
(@jhb_neo) reported
@SkySports Well, no lies were told here. Next time there’s threats of a super league, allow them to solve that problem on their own
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Bobbyy Mannn
(@RobLFC_) reported
@WitlessWolrab @sazzam31 @SkySports Not all for it at all. There is some good proposals in the Super League and a lot of awful ones. But UEFA/FIFA isn’t good for the long term game.
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locallad
(@northernoutlaw) reported
@MrRAWhite @King_Kevs_Rant @SkySports Women have it bad accross the whole of the islamic world and beyond even in this country where they cant move about safely without fear And young girls beeing groomed by people they should be able to trust So just stop ya crap and just accept it
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Sammy Mcfarlane
(@SammyMcfarlane1) reported
Sitting in the pub and the womens football is on. It’s ******* terrible. Sad thing is @SkySports are splashing out a fortune on this and giving it better time slots than Scottish football, when in reality any of our league 2 teams would put ten goals past them.
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Laurelin
(@SnufflebeanYarn) reported
@SkyHelpTeam No thanks, it’s clearly that app that’s broken, I’ve rebooted the rooter multiple times, the app no longer has the ability to access the local network so can’t speak to the router. Even previous tweets mention you know there’s a problem so please don’t fob me off.
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Iceman1961
(@Iceman19612) reported
@SkySports @SkySportsF1 HAMSKYSPORTS spoke to fast, WTF is your LULU?
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CJ
(@cjmrav) reported
@SkySports Oh dear poor wee scone
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the whisk sucker
(@WitlessWolrab) reported
@RobLFC_ @sazzam31 @SkySports It was never about the good of the game it was because they fear a situation like Newcastle coming along and threatening their cash flows
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Rob Walker
(@RobWalker1986) reported
@SkyHelpTeam are there any issues with The internet today? Only mine has had intermittent issues for the last hour. All lights on the modem are on and I’ve restarted it devices connect but just no internet.
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Nicola 🌷
(@Smithy_1102) reported
@SkyHelpTeam mysky app doesn't seem to be working is there an issue. I've uninstalled and reinstalled but still not working.