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Sky Outage Report in Hebburn, South Tyneside, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hebburn, South Tyneside, England 10/10/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Ryton, Gateshead, Jarrow, Sunderland, Seaham and Blyth.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend TV
United KingdomRyton TV
United KingdomWallsend TV
United KingdomRyton TV
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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Sky Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • KrissNufc83 Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • TrevorRidley Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • shieldsbrief David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

  • Corney77 Paul Corney (@Corney77) reported from Bedlington, England

    @SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this

  • geordie_stacey 🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • WHG17 Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • Caz8maw Caz8maw (@Caz8maw) reported from Newburn, England

    @SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • princessjo25 BadgerMills 🦡🦡🦡🦘🌈👼🏻🌛🕊🌸⭐️🐹🐹🐭🐭🐭 (@princessjo25) reported

    @SkyUK Is there any reason that season 10 of Taskmaster isn’t available on Sky Q? Also no non-HD version of episode 1 of series 11 available. Help please!

  • scottRG_89 Scott Goodwin 🇬🇧 (@scottRG_89) reported

    Over £100 a month for sky and they expect you to wait 2 weeks for an engineer to come out and fix the internet Terrible service @SkyUK

  • brentbarber16 brent barber (@brentbarber16) reported

    @SkySports Time to go quietly to the senior tour. I don’t think anyone will notice except the other seniors that won’t hang out with him.

  • HIALegalRecruit HIA Legal (@HIALegalRecruit) reported

    @SkyHelpTeam can’t access internet, complete outage , in Fulham , is this likely to be fixed anytime soon?

  • 4buttonsoul 4ButtonSoul🤙VTuberEN (@4buttonsoul) reported

    @SkyHelpTeam Yeah, having spoken to customer service again, who tried to pass the blame on to the cable running to my computer, while the wi-fi speed is 6mbps, I figure it would just be easier to take my money elsewhere.

  • Topcat2512 MarkH (@Topcat2512) reported from Bridgend, Wales

    Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2

  • allinewns allison (@allinewns) reported

    @SkyHelpTeam can someone DM me to help downgrade my tv package .. I’ve been on hold twice for 10+ mins each time and it disconnects

  • Ash__Wilson Ash Wilson (@Ash__Wilson) reported

    @SkyHelpTeam Hi Alison, not a problem just at my house, looking on a local Facebook page, there’s lots of people who have just lost theirs as well! It was on and off for hours last night and again it seems like most of Lytham were down. Multiple isps so BT open reach fault maybe? Thanks

  • IanB999Medic IanB medic 💙 (@IanB999Medic) reported

    @SkyHelpTeam I did speak to someone. He said he gave me the very best offers and deals available. That's why I went online as a new customer and found the same package £26 cheaper. It would be cheaper to throw my equipment away and get someone to bring new boxes and reconnect. Surely not?

  • Bella_Ciao_Free Bella Ciao (@Bella_Ciao_Free) reported

    @SkyHelpTeam I recontacted after given 31 days notice to leave so the cancellation of Sky had begun.Yesterday was to be my last day but obviously isn't now. I've just received a text and email regarding packaging to return Q equipment has been dispatched. Please cancel it...