Sky Outage Report in Castle Donington, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Derby, Long Eaton, Loughborough and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Ilkeston |
Internet | |
| Derby |
TV | |
| Long Eaton |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Paul Davison
(@davisonram) reported
from
Sandiacre, England
@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking
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soozy73
(@SoozyPeaches) reported
from
Loughborough, England
@SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!
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Adam
(@AdKempy) reported
from
Burton upon Trent, England
@Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@SkyUK @SkyHelpTeam I gave up holding just before my phone showed 1 hour and still not spoken to anyone to help. Have DM’d you my details. Now let’s see if anyone calls me or if customer service remains non existent.
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Craige Cee
(@Cee_GK5) reported
from
Sandiacre, England
@SkySports @SkyUK RED BUTTON NOT WORKING FOR FOOTBALL
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アンドルー
(@MonkeyJuggleDX2) reported
from
Loughborough, England
@SkyHelpTeam We've had technicians out multiple times and it's made no difference. We NEVER had any issues when we had @virginmedia!
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DJ
(@Pressdeej) reported
from
Anstey, England
2 shit teams playing out a shit Monday Night Football. Do better!! @SkySports
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!
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Neil
(@xtremelionheart) reported
from
Sandiacre, England
Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky
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Dragonflies
(@Dragonfliesilk) reported
from
Ilkeston, England
@SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.
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nick Jackson
(@dennis118118) reported
from
Anstey, England
@SkyHelpTeam what is wrong with your wifi, it's been terrible last few days. I've tried resetting, moving the router the network is terrible
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!
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Daniel Hodson
(@daniel_hodson) reported
from
Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
Since I’ve moved broadband and phone to @virginmedia had nothing but problems. Broadband isn’t very good and phone line still doesn’t work! Time to go back to @SkyHelpTeam I think 🤔 💭
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
Oh come on @SkyUK, this is ridiculous. I’ve now been holding for 44 minutes!!!! Need to charge my phone. Terrible customer service 😡
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Yemi ♔ King
(@yemi_king_me) reported
from
Beeston, England
@SkyHelpTeam how many times is too many times to not have full service at our home in over a space of a month. #AskingForAFriend 🤔
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Dominic Young
(@Dominic73585228) reported
from
Birstall, England
@SkyHelpTeam Your customer service an absolute joke. Tried all day to speak to someone but your whole system is seemingly designed to prevent that. I've had a pointless text message that started at lunchtime today! 6 hrs later still no nearer to resolving broadband issue😠
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Maskell
(@deanmaskell) reported
@SkySports just switched on to watch the Ashes. What channel is it on? I am paying a lot to watch your service. Just saying
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LUFC
(@jpvin25) reported
@SkySports have let the entire nation down by letting @tntsports get the ashes coverage. Not even comparable
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Ian Smith 🐺🏴
(@ian06smith) reported
@went57 Anyone who subscribes to @SkySports should stop moaning about kick off times etc and just cancel their subscription. The loss of income, if only for a month, would be catastrophic and make them sit up and listen to the dissatisfaction at the way they are ruining our game.
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CarlWestwood
(@carl_westwood) reported
@chubby6665 @tntsports @SkySports Agreed. Very poor.
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LUFC
(@jpvin25) reported
@SkySports have let the entire nation down by letting @tntsports get the ashes coverage. Not even comparable
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Dominic Mapakela
(@DominicMapakela) reported
@SkySports @grok you see the problem about these Predictions is they're not a fraction of 100% even on bookmakers so there's a huge overound, so it won't reflect true probability, what's your take?
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Ruff
(@RuffledSports0) reported
@SkySports Good because a lot of Conference League games are hard to watch live and it kinda sucks.
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Butty
(@butty2511) reported
@chrisnash23 @tntsports Terrible coverage. Hobson’s choice as usual. Maybe that’s what @SkySports wanted ???
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Arbour Landscape Solutions Ltd
(@ArbourLandSol) reported
@AVP1978london @SkyHelpTeam Same here! Down since 5am
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CarlWestwood
(@carl_westwood) reported
@chubby6665 @tntsports @SkySports Agreed. Very poor.