Sky Outage Report in Castle Donington, Leicestershire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent Sky outage reports came from the following cities: Burton upon Trent, Nottingham, Derby, Swadlincote, Coalville, Loughborough, Heanor and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Burton upon Trent |
Internet | |
| Burton upon Trent |
TV | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Mark Padmore
(@MarkPadmore) reported
from
Burton upon Trent, England
@SkySports what crap punditry on the @EFL league one game
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Jamie Ball 🏴🦁🦁🦁
(@JamieBall2) reported
from
Swadlincote, England
@SkyHelpTeam had problems with tv guide not appearing/not loading. Can you help?
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I returned my broadband to you on the 7th December. I’ve had a text about returning it and the charge. I have proof of postage. Can someone help please
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, you have renewed my contract but it’s not up until jan and I want to downgrade. Can you help please!
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W1NGNUT 🎃
(@Rob_Hicks) reported
from
Kimberley, England
Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼
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andrew😼
(@PantherAS90) reported
from
Clifton, England
@Snide90735153 @SkyHelpTeam I’m having the same issue! Have been for over 2 weeks. It’s a joke Sky!
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I was waiting in line to reduce my sky package but keep getting cut off. Please can someone help. Thanks
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Ben Hardy
(@ben_hardy89) reported
from
West Bridgford, England
@SkyHelpTeam It’s does nothing broadband signal good but just drops in and out
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
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Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
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Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
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Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
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Kate Angell
(@kates_angell) reported
from
Burton upon Trent, England
@SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@Gildinio) reported
@SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins and directing to different departments . I need urgent resolution today.
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Daniel McKinley
(@danielmckinley) reported
@LGoz14 @SkySports Surprised someone hasn’t broken you’re nose talking like that to strangers? Calm yourself down
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.
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Simon Crick
(@SimonCrick1) reported
@SkySports anyone else having trouble with the Skygo app to watch the 🦁