Sky Outage Report in Castle Donington, Leicestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Donington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Castle Donington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Castle Donington, Leicestershire, England
The most recent Sky outage reports came from the following cities: Swadlincote, Nottingham, Derby, Heanor, Burton upon Trent and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Nottingham |
Internet | |
| Swadlincote |
Internet | |
| Derby |
TV | |
| Derby |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Castle Donington, England
Latest outage, problems and issue reports in Castle Donington and nearby locations:
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Alice Bombroff
(@SheepieStar123) reported
from
Coalville, England
@SkyHelpTeam Hi, we can't fet any internet at all from our Sky Q hub. Plus we can't sign in on the the sky website to test the broadband... not impressed with the price we are paying and having no internet..
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!
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Paul Davison
(@davisonram) reported
from
Sandiacre, England
@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking
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Alex Carlton
(@alexecarlton) reported
from
Swadlincote, England
Dear @SkySports. Never, ever build games up again. Regards.
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soozy73
(@SoozyPeaches) reported
from
Loughborough, England
@SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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nick Jackson
(@dennis118118) reported
from
Anstey, England
@SkyHelpTeam what is wrong with your wifi, it's been terrible last few days. I've tried resetting, moving the router the network is terrible
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Chris McKenry
(@ChrisMckenry) reported
from
Barrow upon Soar, England
@SkyHelpTeam @SkyUK Hi, I want to remove a package from my tv subscription but it won’t let me do it online, it says I need to call. When I call it always says the wait is at least 20 mins. Not great service!
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Adam
(@AdKempy) reported
from
Burton upon Trent, England
@Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@SkyUK @SkyHelpTeam I gave up holding just before my phone showed 1 hour and still not spoken to anyone to help. Have DM’d you my details. Now let’s see if anyone calls me or if customer service remains non existent.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
Oh come on @SkyUK, this is ridiculous. I’ve now been holding for 44 minutes!!!! Need to charge my phone. Terrible customer service 😡
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!
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Dominic Young
(@Dominic73585228) reported
from
Birstall, England
@SkyHelpTeam Your customer service an absolute joke. Tried all day to speak to someone but your whole system is seemingly designed to prevent that. I've had a pointless text message that started at lunchtime today! 6 hrs later still no nearer to resolving broadband issue😠
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Daniel Hodson
(@daniel_hodson) reported
from
Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Need a direct number to cancel.
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Sarah Gosling
(@SarahK8Gosling) reported
from
Beeston, England
@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hankin
(@8gzd8k76nM) reported
@jimmy_sowden @SkyHelpTeam Just cancel it then. If you genuinely believe you’re paying a lot of money for what you say is a paper weight it makes you look like a complete and utter cretin
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Carol Rhys Davies
(@carol_rhys) reported
@SkyHelpTeam I have already cancelled xx. After hanging on for an advisor 5 times to no avail, I had no choice!! You have my email and my telephone contact but still no contact from you. Appalling service indeed. Carol Davies
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Mark Hankin
(@8gzd8k76nM) reported
@pdmysterious @SkyHelpTeam @bt_uk Not sure exactly what you are wanting a refund for? You’re paying for an ADSL service as by the looks of your screenshot Openreach haven’t laid fibre in your area. If you want quicker speeds then go to Virgin but you’ll not be getting any money back you silly goose
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Terrehdactyl
(@Terrehdactyl) reported
@SkyHelpTeam We're onto our third day now of no Internet and still no contact from anyone on sky's end? It'd be great to actually hear from someone other than oh it can take an unknown number of days to fix given we have remote workers here.
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Mark Hankin
(@8gzd8k76nM) reported
@JohnnyMLazarus @SkyHelpTeam Have you tried running any online tests or troubleshooting at all? Or was your first thought to come to Twitter and moan about it expecting that to somehow fix it?
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Amanda.H 👄
(@MissAHxx) reported
@SkyUK @SkyHelpTeam lying to customers or ignoring us behind the real reason as to why broadband is down in London, Manchester and Birmingham since yesterday
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Kevindelaney
(@Kevinde90524281) reported
@SkySports Horrible sports channel
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Jonny
(@JORFN) reported
@SkyHelpTeam got broadband installed on Monday but was only using for the first time on Thursday after 10pm. Connection was horrendous and unusable for online gaming. Friday, throughout the day the connection was perfect and stable. At approx 10pm it was unusable again. Help?
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Mark Hankin
(@8gzd8k76nM) reported
@ImbohUnited @SkyHelpTeam Sucks when technology and infrastructure aren’t 100% fault proof, its almost like we live in the real world where problems occur and we have to be grown ups, take it and move on rather than moaning like little girls
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Mark Hankin
(@8gzd8k76nM) reported
@carol_rhys @SkyHelpTeam Why don’t you just wait on the line like literally everyone else who wants to cancel does - are you somehow mentally challenged meaning you have an inability to just be a patient human being