Sky Outage Report in Aston-on-Trent, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Aston-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Aston-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Aston-on-Trent, Derbyshire, England
The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Derby, Loughborough, Coalville, Swadlincote, Heanor and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Ilkeston |
Phone | |
| Nottingham |
Total Blackout | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Aston-on-Trent, England
Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
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😎Russ😎
(@DarkSabers2013) reported
from
Heanor and Loscoe, England
@SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports Definitely needed help spelling equaliser.
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Natalie Thompson
(@Natztar13) reported
from
Barrow upon Soar, England
@SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything
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David Ashton
(@_DavidAshton) reported
from
Quorn, England
Shocking customer service from @SkyUK - on the phone for more than an hour, shouted at by the staff member I’m talking, told I don’t understand. Disgraceful.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?
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Neil Asher
(@NeilNeilasher) reported
from
Mountsorrel, England
@digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?
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nicola manley
(@crescent80) reported
from
Swadlincote, England
@SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam any issues reported in North Leicestershire? Our internet is down.
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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Neil Pullen
(@Pullo5) reported
from
Sileby, England
@SkyHelpTeam seems to a problem in North Leicestershire again, any update?
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Tried that and still not working.
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@SkySports turn the contrast down on the Forest game please!
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Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
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Coral Hayward
(@coralhayward) reported
from
Hartshorne, England
@SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box
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Andrew Redfern
(@andredfern) reported
from
Rosliston, England
So hard to watch @SkySports soccer Saturday. Four truly awful pundits. All seems to think by repeating themselves makes them sound clever. @JeffStelling must be gutted.
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?
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Andy Gilmore
(@AndyGilmore_) reported
from
Belper, England
.@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.
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Matthew Walne CFP™
(@MatthewWalne) reported
from
Mountsorrel, England
@SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?
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Kate Angell
(@kates_angell) reported
from
Burton upon Trent, England
@SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Holling
(@SusanHolling2) reported
@SkyHelpTeam My partner was told that he could extend the broadband to coincide with the tv package . That it would go off then straight back on , but no it didn’t come back on and has now been told you can’t do that . It’s shocking customer service . I have a daughter doing her GCSE’s
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Andrew Hartopp
(@andyuk1974) reported
@SkyHelpTeam i can see that some of my skytv deals are coming to an end at theend of the month but i have not had any notification to renew or what new deals are available, i cant phone as i work during times phones are available, can you help
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Citeh
(@okayokay12321) reported
@BurgerTHC @SkySports It’s to show support and solidarity to their friend in what is an extremely difficult time. Giving money isn’t the only good gesture you can do fella
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KG3
(@KG367919716) reported
@FrankGCoyle @aboutceltic @SkySports Was the worst player on the park
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Paul
(@8gzd8k76nM) reported
@Rachel_A_P_ @SkyHelpTeam It’ll be fixed as per the domestic SLA you have due to paying for a domestic service. If you rely on it for work you either need to get into the office when its down or pay for a business line that has the SLA you seem to think you need but don’t want to pay for
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Owner
(@klcklc49) reported
@SkyHelpTeam is sky mobile down? Trying to buy a phone but keep getting booted out??
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Sharon Meek
(@SharonR37144344) reported
@SkyHelpTeam Please supply the contact number. All online help is sending me in circles. I want to speak to a human who can help
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Mat
(@Mat12081981) reported
@SkyHelpTeam Hi, this was the conversation I had with the customer service team when it was originally ordered. It should have been like for like but what was sent wasn’t. You are saying to have the same conversation with them again. 🤷
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Susan Holling
(@SusanHolling2) reported
@SkyHelpTeam That isn’t really good enough though is it ! We have been with sky for 11 years + years and are only changing because the broadband you claim is super fast cannot even stay on and is slow when it does .
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@jameswhyte81 @SkyHelpTeam I know mate online check says no issues in your area but I can’t get TV or WiFi so clearly there is a problem. For what we pay it’s a disgrace to be honest.