Sky Outage Report in Neston, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Queensferry, Upton, Birkenhead, Wallasey, Holywell, Ruthin, Flint and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
TV | |
| Liverpool |
Wi-fi | |
| Chester |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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knocker
(@paul_james7) reported
from
Birkenhead, England
@SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Does that mean when abroad ? Because never works for me outside country so never works where u want it to
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jamie
(@jamie58035702) reported
from
Liverpool, England
@SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
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clarkee.
(@cl6rkee) reported
from
Prenton, England
And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.
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Bren Clarke 💙
(@brenclarke67) reported
from
Wallasey, England
@SkyHelpTeam the number 4 button on my SkyQ remote is not working. All other buttons are working fine. I’ve tried resetting box and also reconnecting remote. Problem is not solved. Please send me a replacement remote
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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Ben
(@PGCE2009) reported
from
Guilden Sutton, England
This is such a poor punditry team for a North London derby. All talking over each other. @SkySports
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam total garbage coronation Street won't play
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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Lauren Ditchfield
(@laurenditch1996) reported
from
Liverpool, England
@SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Smith
(@RickySm81239084) reported
@SkySportsWSL @SkySports @Bethany_Eng15 Who ******** cares this is not tottenham fc related it's tottenham women fc I have no interest in keep them separate pisses me off thinking we signed someone to see that staring blankly back at me
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🍀🏴Wayne Thomson🏴🍀
(@ciro84uk37) reported
@SkyUK That's a poor price I pay £20 a month for 80mbps with now broadband lol
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Mark ⭐⭐
(@MarkCFC2021) reported
@SkyUK Tried to get this as an existing customer, it keeps coming up with a technical error....
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Pilib Ó Geibheannaigh
(@Phil_Keaveney) reported
@SkyHelpTeam I’ve been trying to talk to someone now about this for 2 days. Can’t get speaking to anyone online or via phone . Just the assist bot, which while does provide many options, was unable to help.
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Rupak Biswas
(@biswastweets) reported
@SkyHelpTeam I am facing slow broadband speed for more than a month. On contacting sky customer service, I was told that there is no issue and the agent can see 73 mbps on his system. However, the speed I am getting is approx 30+ mbps on all the 3rd party checkers.
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kelly l lewis
(@kellpak) reported
@SkyHelpTeam just to add, I've had nothing but problems with my broadband meaning we never get to use the TV because the TV doesn't work without the broadband. I'm sick of speaking to people who are robotic. I'd like a manager in charge or ill take this to the ombudsman!
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nicola mccart
(@MccartNicola) reported
@SkyUK so disappointed in Sky. I changed from a leading broadband supplier to Sky. Lack of communication, concern for customer and responsibility from Sky’s part, I have to broadband (has never been installed as per contract). Sky have stated that can’t help!
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Good Queen Bess
(@gdqueenbess1st) reported
@SkyHelpTeam I’m without any mobile signal AGAIN! This is getting beyond ridiculous. I’m unable to make or receive calls.
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Keith Spencer
(@SXaccountant) reported
Do you want a New Year challenge? Find worse customer service than that "provided" by Sky. Good luck with that. @SkyHelpTeam
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FlashPaperGrind
(@FlashpaperGrind) reported
@DannyWoodwad @SkyUK The tweet is above was posted via 4G since my “ultra fast” #skybroadband has gone down for the second time in less than 24 hours. At this point I feel like binning the router out the window!