Sky Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Upton, Chester, Liverpool, Birkenhead, Wallasey, Holywell, Ruthin, Flint, Prenton and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
TV | |
| Upton |
TV | |
| Chester |
TV | |
| Chester |
TV | |
| Liverpool |
TV | |
| Chester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
-
Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
-
Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports With help from officials
-
mick
(@mick1704) reported
from
Liverpool, England
@SkySports what tge **** are you getting rid off the pundits on the panel for what a big mistake I won't be watching anymore bbc here we come
-
Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
@SkyHelpTeam I have my two Sky Yahoo email accounts forwarded to Gmail. Since 8pm yesterday (Fri) I’ve only received 2 of the 60 emails sent to me until it all started working again around 9pm tonight. Was there an issue with Sky Yahoo Mail (they are all visible there) or Gmail?
-
🌊 Paul Downes🏰
(@CallmeDownsie) reported
from
Liverpool, England
Our #skybroadband is down. Bad weather, apparently. Sort of wrong type of weather. Like leaves. Or snow. Or crap infrastructure. You choose. (L9) #Sky cc @SkyHelpTeam
-
Darren
(@darren_harvey) reported
from
Wallasey, England
@SkyHelpTeam Hi, I've lost all internet signal, any issues in my area? CH45 post code
-
Antony
(@TonydoyleUk) reported
from
Birkenhead, England
Dear @SkySportsPL @SkySports for about 140 years Liverpool fans have NEVER sang YNWA in the 76th minute at any game.... never mind Brighton away. 🙄 Strictly minute -1 or 89 when bricking it against Barca at Anfield. Surely there’s a red in the office?
-
Dantecdavo
(@dantecdavo) reported
from
Birkenhead, England
Absolute disgraceful decison by @SkySports to Axe @Phil_Thompson4 @mattletiss7 and Charlie Nicholas, it’s been an institution for 20 years plus and will never be the same again, watch the ratings fall right off now.
-
Bill Sheppard #UTP
(@APATBillShep) reported
from
Liverpool, England
@SkySports Horrible bastard
-
Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
-
Roberto Fletch (Premier League Champions🏆)
(@roberto_fletch) reported
from
Ellesmere Port, England
@SkyHelpTeam Still seems I have problems with my speed.
-
Truthseeker1984
(@Truthseeker1985) reported
from
Holywell, Wales
@SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed
-
BornBlue!
(@MrBashe) reported
from
Liverpool, England
@SkySports #Barcelona @TeamMessi that has to be the most embarrassing defeat in champions league history by a country mile, it could of should of been double, Messi needs to move or his career will die a slow death in that team, he was the only who looked a player in that team!
-
Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
-
Stu Joker Jones
(@StuJokerJones) reported
from
Chester, England
@SkyHelpTeam you have emailed me regarding putting up my price for broadband,yet it still has issues and trying to contact you via phone is impossible Very frustrating as usual
-
Gina
(@ginaamatoxo) reported
from
Birkenhead, England
@SkyHelpTeam is there a broadband outage in the CH43 area?
-
Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
-
always f**king unbearable
(@Mickemz) reported
from
Birkenhead, England
@UTDJay10 @sakanelli @SkySports How ******** did you work that out? It was 0-0 at the time. Pen not given, it's a completely different game then.
-
Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
-
Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jo Hunt
(@Mutley1974) reported
@SkyUK I would love to get Sky glass but after 6 months of trying to get online access to my sky account I am fed up with trying! I have had sky for 22 years and now because nobody is capable of resolving my complaint I will be cancelling, just waiting until I have a spare hour to call
-
Jo Hunt
(@Mutley1974) reported
@SkyUK Sky you are on my naughty list ! Trying to resolve an issue for 6 months now and still not resolved, I have been with you for 22 years but will be cancelling as soon as I have a spare hour to call.
-
Craig Ashton
(@blades675) reported
@SkyHelpTeam hi my broadband is down, there's meant to be a engineer coming out to fix it. It just says coming soon. I'm just wondering if you will be able to give me some sort of timeframe. Will I have to private message you with some details? Thanks Craig
-
Christopher Penfold
(@chris_penfold) reported
@SkyUK when do you expect broadband to return to CB6 area. Internet has been down since yesterday evening. Is there any info on this?
-
Colin H
(@ColinH73) reported
@SkyHelpTeam Hi Nicole, we are having issues with an intermittent poor picture and the box needing reset most days. Can you advise how we get this replaced please? Colin
-
Steven Wallace
(@stewallace86) reported
@SkyHelpTeam hi did you guys do a firmware or software update on sky broadband routers recently ? It has caused my wifi extender to no longer work. Even bought a new extender and same problem. Any advice
-
Mark Rowland
(@ChesterFlaps) reported
@SkyHelpTeam I've turned on my tv this morning to find sky Q is telling me 'This screen does not support HDCP'. My TV does have HDCP. I have tried reconnecting the HDMI cable and also rebooted the box and the tv but I still get this message. Has there been an overnight update?
-
Val
(@Val_guzan02) reported
@PrudhoeGeoff @spena2k10 @SkySports Why does that matter, u cab say the same with all big clubs and countries , and not all big teams reach the final unless the are good, and neymar helped them , it’s like me saying if messi didn’t play for Barca he would’ve been ****, get out of here with this logic u ****
-
Andy Roberts
(@andyroberts86) reported
@SkyHelpTeam Hi Sky, as a loyal customer feeling pretty sore to find I've been charged an admin fee to renew my package, despite being told all charges would be waived. Can you help? Poor customer service & I don't really want to sit on the phone for another 45 mins. Thanks!
-
CoadstaF1
(@CoadstaF1) reported
@SkyUK My contract is due to end. I rang to explore my options; Poona said she could do 18 x £34pm £10 upfront. I said no. She then said standard fee is £31 but I can have it for £19pm. Asked for an email but nothing. HELP!