Sky

Sky Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Neston, Cheshire West and Chester, England 01/15/2026 10:20

January 15: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Queensferry, Upton, Chester, Birkenhead, Wallasey, Holywell, Ruthin, Flint, Prenton and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomQueensferry Wi-fi
United KingdomLiverpool Wi-fi
United KingdomUpton TV
United KingdomUpton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • KingDiddyAFC The Chosen One 🙏🏾 (@KingDiddyAFC) reported from Liverpool, England

    I might cancel my @SkySports subscription. In fact I’ve decided, football just isn’t for me anymore.

  • DavvaHill Dave (Truly ITK) Hill (@DavvaHill) reported from Hoylake, England

    @Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.

  • Loydenator David Loyden (@Loydenator) reported from Roby, England

    @MortimerJodie @SkySportsPL @SkySports You deffo see them given don’t you the refs have got themselves in such a muddle with pens and VAR you never know what they are going to give

  • jaysmith1878 Jay (@jaysmith1878) reported from Liverpool, England

    @CoppellRob @SkySportsPL @SkySports He’s as bad as Salad

  • Ben_Alex_86 Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @SkyHelpTeam broadband is down is this a known problem in the L14 area in Liverpool?

  • AlunInHope Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @fs_its_ohare @SkySports Oh yeah, so I did. You actually win twitter! Well done! You’re obviously just ignoring the fact your ‘joke’ fell flat on its arse but I’m sure you’ll take that over the alternative of being thick as pig ****. Off topic but which fancy dress is you? Wondering if I’m right ...

  • mikewilliams_40 Mick (@mikewilliams_40) reported from Birkenhead, England

    Salah and mane also have a habit of going down easily, but that doesn’t suit the narrative does it? @skysports #richarlison

  • C_Tomlinson Chris Tomlinson (@C_Tomlinson) reported from Liverpool, England

    Poor internet @SkyUK does your head in

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @dhruvsansanwal1 @SkySports Stupid **** 🙄

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @Boris417197813 @AndrewBowyer18 @SkySports Oh lad, do some research before you spout tired old crap. You’re predictable and boring lad 😴

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @Smurfboza @SkySports Exactly, glass door smashed,goalposts,idiot throwing camera etc

  • C_Tomlinson Chris Tomlinson (@C_Tomlinson) reported from Liverpool, England

    @SkyHelpTeam Do it all the time. Same checks, no faults, do the router routine, same, still just get poor internet or none at all on mobile devices etc etc bored 😴😴😴😴

  • modtl11 Steven Tattum (@modtl11) reported from Connah's Quay, Wales

    @SkyHelpTeam having continuous and constant connection errors on Sky q mini boxes. It's getting to be such a huge stress, we're beginning to regret getting Sky Q. Rebooted router, updated software on main Q box, restarted everything. Nothing. Sometimes we get 10mins of connection

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDJay10 Jay👹Murtough fan acc (@UTDJay10) reported

    @abu_2605 @CFCPys @SkySports They’ll be stupid not to accept, his release clause is 75 mil and he knows he’ll have every big club after him next year when it happens

  • zoe_marlow15 Zoe Marlow (@zoe_marlow15) reported

    @SkyHelpTeam hello. Is there a wifi outage in SP4? The wifi has been intermittent for the last few hours and is affecting my ability to work now.

  • ButlerukJay Jay Butler (@ButlerukJay) reported

    @SkyHelpTeam I’m now about to miss a second work meeting owing to the broadband issues and your website doesn’t give any indicator as to when this will be resolved. A few hours in now…..

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam I do not know what issue is any should not just cut internet I am working from home !!!

  • Dunceantix Dunceantix (@Dunceantix) reported

    @SkyHelpTeam Hi, I got a call from your super special service and sales team a few weeks ago but was unable to take the call. They've not called back yet :( I'm now out of contract, does anyone wanna give me a call with some super Sky deals for an 11 year VIP? :)

  • jewellbags Charlotte Orchard (@jewellbags) reported

    @SkyHelpTeam been promised a broadband engineer twice in the last two weeks as broadband down since 3rd July - both no shows?!

  • JohnPor36645686 John Porter (@JohnPor36645686) reported

    @SkySports Well you have lost my support,intact shouldn’t you be home doing the house work

  • yikesitsjr Jr🌻 (they/them) (@yikesitsjr) reported

    @SkyHelpTeam Nope it’s a large outage - I checked with my app after doing all the usual resets with my hub

  • JoCaddick Joanne Caddick (@JoCaddick) reported

    @SkyHelpTeam can somebody send me a telephone number to discuss cancelling my awful broadband please? It's affecting my work now. Just dreadful. Thanks

  • sek71 Steve Key (@sek71) reported

    @SkyHelpTeam I am having issues with my SkyQ and internet ever since I got SkyQ years ago but it is getting worse. Could you let me know the number I can contact to discuss this issue please?