Sky

Sky Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Neston, Cheshire West and Chester, England 01/10/2026 17:30

January 10: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Chester, Liverpool, Birkenhead, Wallasey, Holywell, Upton, Ruthin, Flint, Prenton and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester TV
United KingdomChester TV
United KingdomLiverpool TV
United KingdomChester TV
United KingdomChester Wi-fi
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • DisleyAndy Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports The group of refs we have is like a jolly boys club, they all cover each other’s back. If the PL had a backbone they would terminate the contract of every single one. Sunday league refs could do better

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • NickToye Systematic Design (@NickToye) reported from Padeswood, Wales

    @markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

  • Bawbies1 ❤Bawbies💙 (@Bawbies1) reported from Mold, Wales

    @TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • KingDiddyAFC 🔴⚪️ In Lacca We Trust 🔴⚪️ (@KingDiddyAFC) reported from Liverpool, England

    How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.

  • MilnersRibenaaa Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • AlunInHope Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • JamesMadinePS James Madine (@JamesMadinePS) reported from Prescot, England

    @SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • DisleyAndy Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Digital_Dru Andrew Ramsay (@Digital_Dru) reported

    @SkyHelpTeam Hello again. Our internet hasn't been restored yet. We're onto day 3 of an outage in my area in the North of Aberdeen. Can you please give me an update on what's happening as there hasn't been an update since the 30th of January. Is there an estimate of when it will be fixed?

  • harry_pitt1 Harry (@harry_pitt1) reported

    @SkyHelpTeam Also the 3rd or 4th dip in service in the last 2 or 3 months.

  • UTDWillz 🐙ㆍW!||ż.ㆍ🇸🇦 (@UTDWillz) reported

    @utddavidd Sancho got memed even by skysports within 1 month. It never stopped from rivals

  • aboutchrystal Chrystal (@aboutchrystal) reported

    @SkyHelpTeam I should add Iam a sky customer already but surely that shouldn’t make a difference if I’ve been with you 10 years?

  • Irishblue78 Ciara T. (@Irishblue78) reported

    @VialliChelseaFC @SkySportsPL Logic doesn't come into it! It's such a lazy approach. SkySports has really gone down hill.

  • gazrfc900 behappy (@gazrfc900) reported

    One thing I hate about @SkyUK is this sky Q box. Not a patch on the old boxes every 2 weeks it has no “satellite signal”. Which means everything off at mains then it magically comes on again. What’s point in a box that hers turned off every 2 weeks then on again to get signal?

  • mrswendyflea Wendy Beckett (@mrswendyflea) reported

    @SkyHelpTeam Ok. I’ve tried that. Just wondered if it was a wider issue. No worries. Will see what happens next

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • stuinblack Stuart Mackie (@stuinblack) reported

    @SkyHelpTeam Surely there has to be an estimated time for a fix? Broadband been down for almost 24hrs now

  • 83CobraKai Mark Edwards (@83CobraKai) reported

    @SkyHelpTeam Hi, yes I have. It’s an automated response telling me there is a fault (hadn’t realised 😜). It says it’s being worked on and we’ll send you a text when it’s completed. No option to speak to anyone or raise a complaint, shocking customer service!