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Sky

Sky Outage Report in Neston, Cheshire West and Chester, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Neston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Neston, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Wallasey, County of Flintshire, Queensferry, Upton, and Birkenhead.

CityProblem TypeReport Time
Liverpool Internet 4 days ago
Liverpool Internet 4 days ago
Liverpool Wi-fi 5 days ago
Chester TV 8 days ago
Liverpool Internet 8 days ago
Liverpool TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.

  • Ben_Alex_86
    Ben Alexander (@Ben_Alex_86) reported from Roby, England

    @SkyHelpTeam broadband is down is this a known problem in the L14 area in Liverpool?

  • AdamSiddorn
    Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.

  • DisleyAndy
    Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles

  • JamesMadinePS
    James Madine (@JamesMadinePS) reported from Prescot, England

    @SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.

  • jaysmith1878
    Jay (@jaysmith1878) reported from Liverpool, England

    @CoppellRob @SkySportsPL @SkySports He’s as bad as Salad

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.

  • alan_jones
    Alan Jones (@alan_jones) reported from Queensferry, Wales

    They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.

  • alan_jones
    Alan Jones (@alan_jones) reported from Queensferry, Wales

    Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • NickToye
    Systematic Design (@NickToye) reported from Padeswood, Wales

    @markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.

  • DavvaHill
    Dave (Truly ITK) Hill (@DavvaHill) reported from Hoylake, England

    @Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

  • Bawbies1
    ❤Bawbies💙 (@Bawbies1) reported from Mold, Wales

    @TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • yasin2999
    Yas (@yasin2999) reported

    @danpom @SkyUK Nope. Terrible customer service as well. The best you’ll get is the same as a new customer

  • PompeyLil1
    PompeyLil (@PompeyLil1) reported

    @SkyUK My problem is, we have an excellent Sony 4K UHD Oled Tv, why would we want to replace that?

  • JJKirbs
    Jon (@JJKirbs) reported

    @SkyUK Complete with **** Kinect. Or is that Bit Connect?

  • 2WB10
    2WB (@2WB10) reported

    @SkyUK No Dish. No Box. No Fuss. Just extortionate prices and crap broadband. No thanks.

  • Hinchley86
    Matthew Hinchley (@Hinchley86) reported

    @PeterWellDone @SkyUK Best off trying to find local people to ask, will very much depend on quality of local network, distance from exchange, whether there is fibre yet or still old phone lines etc.

  • mslippy6
    mslippy (@mslippy6) reported

    @SkyUK Never required SKY , there's so many free chanel's nowadays why pay for it.

  • robbiebblack
    Robbie Black (@robbiebblack) reported

    @SkyUK #SkyGlass is not going to benefit families like mine who, at this time, struggle to get even a decent Sky Q service with a poor EE #broadband service. As much as I welcome TV technology moving forward, how about these ISP’s sorting out their broadband mast services first.

  • 777flyaway
    Cloud Surfer 💫 (@777flyaway) reported

    @SkyHelpTeam hi Sky, I can’t seem to get my sky WiFi ? Is there a problem today ? Thanks

  • KraveUK2
    KraveUK (@KraveUK2) reported

    @MaskedGEEK_YT @kevbrown77 @SkyUK Ha I’ve been with sky for years, only recently when I said I was leaving they told me they’d put my bill up each month and refused to compete with my local ISP. Existing customer get naff all these days.

  • The_little_pea
    Justine (@The_little_pea) reported

    @SkyUK Our internet frequently dips so we can’t use apps etc on our Sky Q. If we replaced dish with internet we wouldn’t be able to watch tv channels on Sky either so what’s the point? If dishes are being phased out we have no option but to cancel subscription