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Sky Outage Report in Neston, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Neston, Cheshire West and Chester, England 02/24/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Birkenhead, Flint, Prescot, Queensferry, Upton, Wallasey, Holywell, Ruthin and Prenton.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Total Blackout
United KingdomChester Phone
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomChester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • Aprilhouse23 Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.

  • dbimo1980 David Bimson (@dbimo1980) reported from Birkenhead, England

    @SkyUK same shite customer service as the fibre connection

  • LizHannah25 Liz Whitehouse (@LizHannah25) reported from Garston, England

    @SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention

  • natalie_2917 scousenatalie 😘 (@natalie_2917) reported from Liverpool, England

    Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK

  • maximossilver Maxwell Silverhammer (@maximossilver) reported from Heswall, England

    @NatalieeDyer If we won the premier league @SkySports would only be talking about how bad all the other teams where and we would get minimal adulation... they are an absolute joke.

  • dubtoon Paul Davison (@dubtoon) reported from Heswall, England

    SkySports properly trying to build this Man Ure v Liverpool game - joke, no one actually really gives a shit

  • HelenSocKnowHow Helen Ball (@HelenSocKnowHow) reported from Liverpool, England

    @icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳

  • floydsummers KARLFC (@floydsummers) reported from Liverpool, England

    What shit is this #SkySports #debate 🥶😴

  • hobojouk Joanne Sartorius (@hobojouk) reported from Ellesmere Port, England

    @SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • lynnew69 Lynne 🐶🐶🐾🐾 (@lynnew69) reported from Liverpool, England

    My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package

  • sarah_comber Sarah (@sarah_comber) reported from Liverpool, England

    @SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!

  • tconroyjnr Thomas Conroy (@tconroyjnr) reported from Liverpool, England

    @SkyNews @SkySports What a ****. And there lies the problem.

  • Cath_Ward14 Catherine (@Cath_Ward14) reported from Birkenhead, England

    Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice

  • l9ffo ste (@l9ffo) reported from Wallasey, England

    @SkyHelpTeam what is the best number to call customer services on as each time I've rang I have been waiting over half an hour for someone to answer

  • Aprilhouse23 Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.

  • humfmeister Reysan (@humfmeister) reported from Birkenhead, England

    That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief

  • natalie_2917 unbearablenat😉 (@natalie_2917) reported from Liverpool, England

    @SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkSlayerOfNon MarkSlayerOfNon (@MarkSlayerOfNon) reported

    @Tubesy81 @SkyHelpTeam Not at all , I’m happy to pay for things. But if I pay I like to get the service I pay for. One of my many phones is used by someone who works rural and could do without a failing service that’s all.

  • Jacko_Mike Jacko (@Jacko_Mike) reported

    @SkyHelpTeam Same, that’s exactly what I’m getting, good job I haven’t had any emergency to report

  • telboy34 Gooner Legend (@telboy34) reported

    @cookie71279 @SkyHelpTeam Not been able to make any work calls for hours. This is abysmal. This is a major problem why is it talking so long to fix?

  • LaursD1 Laura Dodds (@LaursD1) reported

    @SkyHelpTeam Help! I’m trying to make phone calls from my mobile & it’s saying ‘this number doesn’t exist’ yet these numbers are in my contacts & I’ve already spoken to them today. Is there an issues with sky mobile at the moment?

  • StuartCrosby13 Stuart Crosby (@StuartCrosby13) reported

    @SkyHelpTeam Are we going to be compensated for this ridiculous interruption to our service? God only knows you charge your customers enough!

  • mjf1982 Mark (@mjf1982) reported

    @SkyHelpTeam hi, think my mum has a problem with her phone not being able to ring certain numbers, who’s best to speak to?

  • westie1981 Jamie West (@westie1981) reported

    @SkyHelpTeam was on hold for nearly 3 hours and was cut off, trying to complain about my broadband speeds, was told the new broadband put in 10 days ago would sort the issues!!! I asked if would still need the booster they said no, now I’m told I need it which I sent back!!

  • SammyJane_83 Samantha Tonkinson (@SammyJane_83) reported

    @skyhelpteam is sky mobile down? Everyone I am trying to call on none sky phone numbers says this number doesn’t exist including the number for sky customer services on the 0333 number

  • vickylouiseuk Vicky Pac-Pomarnacki (@vickylouiseuk) reported

    @SkyHelpTeam understand there is an issue with Sky Mobile today, but I've been having this issue for MONTHS now, regularly get people messaging saying my number is unavailable. New sim didn't help, also had new phone too. Any other suggestions or do I just need to leave?

  • gemmih83 𝓖𝓮𝓶𝓶𝓪 𝓗 🎗 (@gemmih83) reported

    @SkyHelpTeam Yeah it either says number does not exist or fails to connect. Strange. I had to ring sky as my emergency contact is on another network and my phone is connected to a life line detector so hope it’s not going to take too long to get working 😞