Sky Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Upton, Wallasey, Chester, Prescot, Flint and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Wi-fi | |
| Liverpool |
TV | |
| Upton |
Wi-fi | |
| Liverpool |
Internet | |
| Wallasey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam total garbage coronation Street won't play
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I want sky glass out of my house no help now losing audio
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Philip Sutton
(@Phil5103) reported
from
Liverpool, England
@SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.
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knocker
(@paul_james7) reported
from
Birkenhead, England
@SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Then I need to warn people how bad sky glass is because of the false advertising not criticising sky but lots of probs with glass
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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Bren Clarke 💙
(@brenclarke67) reported
from
Wallasey, England
@SkyHelpTeam the number 4 button on my SkyQ remote is not working. All other buttons are working fine. I’ve tried resetting box and also reconnecting remote. Problem is not solved. Please send me a replacement remote
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam since I'm getting no help I want sky glass out of my house before I cancel this crap
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
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Ben
(@PGCE2009) reported
from
Guilden Sutton, England
This is such a poor punditry team for a North London derby. All talking over each other. @SkySports
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Webb
(@CherylpWebb) reported
@SkyHelpTeam internet down in MK8. The link that has been posted on others tweets says no known issues in my area, but it does when I click through to test connection?
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Tom Brown ن ✊🏻🇪🇺🏴🇬🇧🇿🇦🇳🇦🕷
(@itomb) reported
@SkyHelpTeam hi Eurosport channels states there is no satellite signal. All@other channels appear to be working and Euro Sport has worked fine even this morning.
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Becomingmissmcc
(@becomingmissmcc) reported
@SkyHelpTeam Will all sky members who have experienced this outage be receiving a refund for today?
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Mean Machine on 4!
(@SolidGoldCEO) reported
@SkyHelpTeam @mwright1992 This is not true, you've got multiple people from Milton Keynes saying they've lost their broadband. Your site also says there's an outage. Please can you find out some information and let us know.
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JH
(@JH10925582) reported
@SkyHelpTeam How is troubleshooting my box going to fix a widespread outage? That’s your problem, hence why I asked for an ETA for the fix. I was a network engineer for 3 years I’m not an idiot, your engineers should already be on the case, how long? Thanks
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JH
(@JH10925582) reported
@SkyHelpTeam Can I get an ETA on the fix for widespread outage for Bath? BA1 and BA2 are reportedly down.
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Tammy Haughton
(@TammyCHaughton) reported
@mwright1992 @SkyHelpTeam @zoee1973 I’m also having problems in Milton Keynes (MK13), so there’s definitely an outage here.
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Rhino
(@sunnyrhino) reported
@SkyHelpTeam hi there no internet in SW London area - have tried following guide online but still not working, any idea why? Thanks
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Cheryl Webb
(@CherylpWebb) reported
@SkyHelpTeam No it’s says there are no known issues, but when I select ‘test my broadband connection’ it says there is an outage in my area. A message does pop up on account and local area, but it’s gone too fast to read.
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Mark
(@kramjm1977) reported
@ongchett @SkySports take a look at Damsgaard dive early on on the tournament... They all do it mate... just you seem to have an issue when it’s an English player plus some of the Danes were going down very easily yesterday...diving isn’t right but it happens..