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Sky Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontyclun come from postal codes CF72.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 12/29/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Pontypridd, Caerphilly, Blackwood, Cardiff, Porth, Tonypandy, Pontyclun, Treorchy, Hengoed, Bargoed, Bridgend, Treharris, Barry, Penarth and Maesteg.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomCaerphilly Internet
United KingdomBlackwood Internet
United KingdomBlackwood Internet
United KingdomCardiff TV
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • hammerlad Andy Parfitt (@hammerlad) reported from Barry, Wales

    @SkySports Normal service resumes then 😜

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Kyleeveritt Kyle (@Kyleeveritt) reported from Barry, Wales

    @SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kimfarrell kimfarrell (@kimfarrell) reported

    @SkyHelpTeam broadband keeps going off intermittently and has been for the last 2 weeks. Off again since 7am today and still off now. Can never get through to anyone as all automated and just asks me to do an online broadband test which I’ve done and it says there is an issue.

  • kerrylimbrick Kerry Limbrick (@kerrylimbrick) reported

    @SkyHelpTeam But the point is there is always an issue we pay for a full service last time it was a whole day how long is it going to be this time. This is in less than a month so why on earth am I paying for a full service when I am not getting it?

  • NorthBank65 David Edwards 🇬🇧 (@NorthBank65) reported

    @Johnboy270783 @SkySports Canelo would snap him in half. This bloke needs to pipe down.

  • NigelPe19223124 Nigel Perkins 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Flag ******* (@NigelPe19223124) reported

    @SkySports Cheap stewarding is the problem. Rent a body that's all it is

  • thomaspage1983 Pagey (@thomaspage1983) reported

    @SkySports By the sounds of it he's taken a few shots to the head. Poor lad.

  • Andy22edwards Andy edwards (@Andy22edwards) reported

    @SkyHelpTeam How would this help when the problem is inconsistent?

  • hannah_joliee Hannah Joliee (@hannah_joliee) reported

    @SkyHelpTeam can someone dm I need some help regarding phone line

  • SGCRF450 Simeon (@SGCRF450) reported

    @SkySports Please someone make it happen and **** this fool up

  • JoshHague3 Josh Hague (@JoshHague3) reported

    @SkySports The fact this idiot gets headlines baffles me

  • adyc2016 Ady (@adyc2016) reported

    @SkyHelpTeam I’ve had no response at all to my complaint raised over a week ago, why is this?