Sky Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontyclun come from postal codes CF72.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Blackwood, Bridgend, Caerphilly, Pontypridd, Hengoed, Rhoose, Penarth, Bargoed, Barry, Maesteg, Pontyclun, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Tonypandy |
Internet | |
| Blackwood |
||
| Bridgend |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
TV |
Community Discussion
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Sky Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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david andera
(@david_andera) reported
@SkySports Uefa banned the three clubs like 5 times hoping they will back down but it seems they can't survive without those three clubs
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Adam Lund
(@Adam_lund2805) reported
@SkyHelpTeam I have used the help website but nothing was resolved, human contact needed!
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Daniel Iqbal
(@Daniel_Iqbal) reported
@SkySports Just bizzare and stupid if you ask me, fury to win via knockout again. Wilder wore headphones probably to cover his injury.
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Gianfranco Geraci
(@GianSG11) reported
@SkySports UEFA is bent just like FIFA. Never needed an independent regulator more
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Diddy's Back 2020-2020
(@ElSublimeo) reported
@Bennet24_LFC @SkySports You were shocking all game. France never in danger bar that Gnabry chance.
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Adam Lund
(@Adam_lund2805) reported
@SkyHelpTeam Been through all the trouble shooting steps before making contact and nothing has worked, id really like to speak over the phone. We suspect it is an issue with the router as it is 8 years old now.
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abigail⁷
(@taetaemattel) reported
@SkyUK Had multiple people come and try to fix our Sky wifi and it still cuts out and is very slow. And your help line left my dad on hold for 4 hours and when he tried again they said they couldn’t do anything 😐
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Ben Ebeling
(@BenEbeling) reported
So it turns out that @SkyHelpTeam are not there to help existing customers, just to tell you to call their number which is what you didn't want to waste your life hence the reason you contacted them on Twitter in the first place! @BTCare are you like this with your customers?
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Charlie McMaster
(@charliee1987) reported
@SkyHelpTeam is there any reason why apps on my Sky Q box crash every day. Its a shocking system and service?
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ilan Bluestone
(@iBluestone) reported
My @SkyUK Broadband Sucks!!! Never works when I actually wanna stream!!