TalkTalk Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Streatham, London, Croydon, Southwark, Lewisham, Feltham, Hounslow, Woolwich, Beckenham, Carshalton, Charlton, Mitcham, Twickenham, Lee and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Streatham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Streatham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙🇺🇦☮️
(@r1k1n) reported
from
Brentford, England
@TalkTalk Hey guys, our router is showing a solid orange light, have restarted router a couple of times, BT Openreach modem thingy shows LAN light on...help!
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°KiT° - Follow ➡ @FAMILYFOREVERJP & @save_site
(@caldeeray) reported
from
Hounslow, England
@TalkTalk my fibre service has completely died. Can you update om any outages affecting TW14 postcodes please ASAP
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk now your website has crashed again meaning I cannot access my account. For the umpteenth time this eve. Still no response on chat or on The Twitter DM you requested. Could someone actually help please?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@talktalk #telephone #talktalk appalling service from Talktalk customer service. If you have a phone fault be prepared to call them over 26 times and keep reporting the same thing over and over. They usually sit in silence until you hang up. I stayed waiting for 19 mins in silen
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Mo 🇺🇦🇪🇺🌻☢️🤢
(@_moocha_) reported
from
Bromley, England
@lynnescarfe @TalkTalk You should NEVER have an email address linked either to your internet provider OR to your phone provider. Their email is just a loss making add on. Use one of the big email companies like Google or Microsoft. Make sure you use 2FA on every account.
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@loulouhope @TalkTalk Getting ghosted on the Twitter DMs too and they close at 22h00. Been trying to get this sorted since 18h00, first the phones kept me on hold until their 'hometime cut off' at 19h00, now zero help via their own alternative options. Time to switch providers 😑
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk It's been well over an hour since I sent the dm you requested that I send to address the lack of response to help requests. And there has been no response.
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Akid Zolkifli
(@AkidZolkifli) reported
from
London, England
@TalkTalk Hi I've seen a few areas where the internet is not working and it's the same for us for the last hour too. Any help?
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Nicolas Viart
(@nicoviart) reported
from
Wandsworth, England
@LizFoggitt @TalkTalk I realised customer service on twitter is always faster to respond. But maybe time to switch. I've just done so (not from or to TT though)
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Slow Budden
(@LastOneLeft_GSD) reported
from
Lambeth, England
How can you be so terrible as a network, an internet provider, and an overall brand? Are you guys without shame, @TalkTalk?
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marky
(@waapaa) reported
from
Lambeth, England
@CommunityFibre Hello, why can't i use IPTV services on your fibre network? I have talktalk and my streaming works, but with community fibre, it immediately goes to streaming error. Do you block these services?
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Fabian De Fabiani- FCCT, FInstLM
(@FdeFab) reported
from
Bromley, England
Excellent service from @TalkTalk WiFi. Service issue remotely resolved and a £10 credit into my account.
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Waki Boo
(@DonciscO564) reported
from
Brentford, England
@OpenreachHelp can you advise if this a hardware or configuration issue please? I'm being told by @talktalk it's a wide scale issue so it is hardware or configuration related?
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Thomas
(@calciferion) reported
from
Richmond, England
I've had to ring a billion different companies call centres lately, and I can say hands down the worst was TalkTalk
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Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 🇺🇦 #FBPE #FBR #BLM
(@BrixDez) reported
from
Wandsworth, England
@_TimMcSweeney @TalkTalk Abysmal service for someone who has been with them that long!
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@talktalk your chat operatives are ghosting on a simple website assist. Please advise on how I can get through to someone now or, alternatively, please have someone from retention dm me this eve so we so we can go over the steps I need to take to cancel my account? Ta.
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Ogee
(@ogeerunner) reported
from
Croydon, England
Utter shite service from @TalkTalk in trying to get a new router organised today. FML, they just read from a script.
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Ventura🏴
(@rmsventura) reported
from
Bromley, England
@TalkTalk is the worst internet possible
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Mark Ludmon
(@MarkLudmon) reported
from
Lambeth, England
@TalkTalk I’ve tried speaking to your customer services people 5 times this morning and each time I’ve been cut off mid-conversation. Do you have a problem with your phone systems as my phone is otherwise working fine?
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leave me alone
(@ChristelEternal) reported
from
Lambeth, England
My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@SunnyUpland) reported
@YardleyShooting @TalkTalk I've never had a problem with @Plusnet . Cheap too 👍
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Pamela Smyth
(@PamelaSmyth18) reported
@TalkTalk Apparently the router they installed isn't the correct one but if it's going to be another 3 weeks for someone to go out to fix whatever the problem is, then surely that's a breach of contract?
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Dave
(@CharliWavey) reported
@TalkTalk I just became your customer yesterday and have already had the worst service I have ever received in my life. Might be a world record. Does no on at your company ever want to help anyone? I just get passed pillar to post for hours.
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AWnigelck
(@AWnigelck) reported
@TalkTalk Thanks for the offer but there is no need. I have left amd am content with my current provider and would not consider talktalk in future. The company should have been more willing to listen when there was a problem and realise that there is a choice
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Ha P 2017
(@tag970) reported
@YardleyShooting @TalkTalk I know BT are more expensive but I can honestly say with have never had any problems with them.
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Douglas Taylor
(@SloTaylor) reported
@TalkTalk your new hub does not connect AND your service centre for full fibre is closed. Well done! Perhaps we could have some #walkwalk? I am seriously unimpressed. I'm not sure if #Trustpilot give 0 stars but that's where you're heading.
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Jo sinclair
(@Jo74907498) reported
@TalkTalk @YardleyShooting Mines not up and I’m seriously getting so mad with TalkTalk it going off all the time. I pay but don’t get the service. I’ve done all the checks at home. Last time it went off they sent a new router 2 weeks ago. But no internet again from yesterday morning. So no problem my end.
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Carolina Bracken
(@CarolinaBracken) reported
Asked @TalkTalk why I couldn't purchase broadband package (advertised on @MoneySuperHelp as available for my property) through their website. Told...not in fact available. Offered much more £££ package. Asked if TT could match advertised price..."customer service" hung up!
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Kristopher Noronha
(@krist0ph3r) reported
after 2 hours of chatting with 3 @talktalk agents, I have been asked to call instead as the billing team cannot help me with my bill. the automated line says I should chat with an agent instead. is this some sort of joke?
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Wolfie Galore! 📚💜
(@MooniShines) reported
@YardleyShooting @TalkTalk We had the same problem, but went on the service centre and ran a service check, then a connection check and it found a fault and sent someone out within 2 days n sorted now. Didn't need to speak to anyone.