Virgin Media Outage Report in Norwood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Norwood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Paddington, Tower Hamlets, City of Westminster, Fulham, Ealing, Camden Town, Newham, Hackney, Hampstead, Welling, Leyton, Bermondsey and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S A M M I E
(@sammiedonoghue) reported
Been on the phone to virgin for over a hour trying to get somewhere and absolutely no one is helping. Would never recommend @virginmedia EVER.
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poppytailsandtrails
(@poppytailsandtr) reported
Ahhhh @virginmedia how can you keep doing this. You tell me my package is out of contract and you only offer me more expensive contracts yet if I was a new customer you would give me a great deal. Do you not want long standing customers and your phone service is saying.....
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scott dickson
(@dickov70) reported
@virginmedia Help, trying to order a wifi booster without changing my digital box or renewing my contract on hold for 2hrs then was cut off.
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victoria nicholson
(@bicovico) reported
@virginmedia lol I said I spoke with 2 people and got nowhere. I plan to cancel once the contract is up
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Mark BigFoot1963
(@Mark83156091) reported
@virginmedia Customer service Rated Zero BROADBAND SERVICE rated Zero TV service rated zero Telephone rated Zero MOBILE PHONE SERVICE Rated Zero We have more ways of communicating but Virgin Staff can't answer the phone and when they do all you get is a idiot who as no training
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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🖤Emma🖤
(@sotongirl0102) reported
@virginmedia I have tweeted I have called I would like some help PLEASE
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{ 🎭 }
(@AghaFahad_) reported
@virginmedia @aghafahad Thank you coming back to me after 7 hours It was sorted at 10:40 During this most disappointing thing was that I was not able speak to customer service for help. Another fact of pushing the customers to online chat support is really not appreciated specially internet is down
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Matthew willis
(@willis301773) reported
@virginmedia righ so the deal for a new customer was 78 pound. But as a client of yours for 7 years I have to pay 120 for the same deal. Wow your got proritys wroung big time
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Ercan Sami
(@Erx88) reported
@virginmedia Yes there is. So I finally got through to customer services and spoke to Steven at around 3:15pm. Steven said I will '100%' have Internet at 4pm. Clock strikes 4pm and still no Internet. Time of typing this tweet, I still do not have Internet. This is getting embarrassing now!