Virgin Media outages and service status in Melbourne, England

Problems in the last 24 hours in Melbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, England

The most recent Virgin Media outage reports came from the following cities: Nottingham, Derby, Loughborough, Burton upon Trent, Coalville, Swadlincote, Ilkeston, and Ashby de la Zouch.

City	Problem Type	Report Time
Nottingham	TV	16 hours ago
Nottingham	TV	2 days ago
Nottingham	TV	2 days ago
Nottingham	TV	3 days ago
Derby	TV	3 days ago
Nottingham	TV	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melbourne, England

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Chris Myers (@chrismyers66) reported 7 minutes ago from Coalville, England

  @virginmedia how can I contact you to cancel my service

• 
  Marie Reynolds (@portergill) reported 10 minutes ago from Clifton, England

  @virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help

• 
  Laura Plumbley (@LauraPlumbley) reported 12 minutes ago from Kimberley, England

  @virginmedia my order has been parked since the 14th the customer service team are supposed to be getting in contact? Have tried calling with no answer and then the call was just cut off. I really need to get this sorted

• 
  Michael Sarjeant (@sarjeantm01) reported 15 minutes ago from Burton upon Trent, England

  @virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 16 minutes ago from Wilford, England

  @virginmedia had hoped the broken broadband in #Wilford would have been fixed overnight - but no still none and no update from you on progress to a fix #fail

• 
  kate kells (@katephus) reported 16 minutes ago from Ilkeston, England

  @virginmedia @02Priority_pjs with the current major issue with your apps are you going to deliver priority booking like you’ve promised? #keeppromises

• 
  Matthew Walne (@MatthewWalne) reported 17 minutes ago from Mountsorrel, England

  @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

• 
  Nikki Pearman 💙 (@NikkiPearman) reported 24 minutes ago from Loughborough, England

  @virginmedia I have an issue with my wifi signal being weak upstairs - until last 2 mths it was perfectly fine. However it’s impossible to speak with anyone - I don’t want the automated system or a broadband check as service is fine it’s just range. Unhappy customer

• 
  Katy Oliver (@k28ykaty) reported 24 minutes ago from Sandiacre, England

  @virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!

• 
  Andy Oram (@Andyoram25) reported 25 minutes ago from Ashby-de-la-Zouch, England

  Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.

• 
  Danny Chaplin (@dannychappo) reported 29 minutes ago from Beeston, England

  @virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?

• 
  Ian Siara (@IPSiara) reported 29 minutes ago from Beeston, England

  @virginmedia can you explain how your customer services line was working up until the point I told you I wanted to leave, and since then you've cut me off 3 times in a row?

• 
  Dane (@Forest_Dane) reported 30 minutes ago from Beeston, England

  @marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though

• 
  Fazal Rehman (@breadf2man) reported 36 minutes ago from Loughborough, England

  @virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor

• 
  Matthew Walne MCSI (@MatthewWalne) reported 45 minutes ago from Mountsorrel, England

  @virginmedia Thanks. The text service doesn’t work well to say the least. How do I post a question on the community to get an order placed please?

• 
  Alex Tipler (@alextiplerfilm) reported 47 minutes ago from Coalville, England

  @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

• 
  James Armstrong (@iamj_armstrong) reported 48 minutes ago from Beeston, England

  @virginmedia There isn’t an outage. I have been told it may be a line fault but the hub was fine yesterday afternoon

• 
  Matthew Walne MCSI (@MatthewWalne) reported 53 minutes ago from Mountsorrel, England

  @virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service

• 
  Jonathan SC ن Esq. (@jonathansc) reported 57 minutes ago from Wilford, England

  @virginmedia Again we have no broadband and just a vague it will be fixed by 22:00 #Wilford. Why do you not supply incident reference to your customers ?

• 
  Gareth Smith (@gaz_smith123) reported 58 minutes ago from Ilkeston, England

  @virginmedia have you got problems in area 30? My connection keeps dropping out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Pittman (@AndrewPittman2) reported 5 minutes ago

  Ok @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!

• 
  Phil the-trucker 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@phibel69) reported 6 minutes ago

  @Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful

• 
  Sf (@muckfe111) reported 7 minutes ago

  @Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad

• 
  Paul (@DingliPaul) reported 11 minutes ago

  @virginmedia @EuroTiggion Just wondered why my bill is the same and and yet we had 3 days of no service here!!

• 
  cclinton.! (@grancake) reported 14 minutes ago

  @virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting

• 
  786 (@TS7319) reported 15 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  concerned (@concern58583359) reported 16 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  kerry (@_kerryking_) reported 19 minutes ago

  @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

• 
  timothy neil amor (@timamor) reported 24 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.

• 
  Hamish (@Hamish88205796) reported 25 minutes ago

  @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.