Virgin Media Outage Report in Langley Mill, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Langley Mill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Langley Mill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Langley Mill, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Mansfield, Kirkby in Ashfield, Sutton in Ashfield, Ilkeston and Ripley.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Mansfield |
Phone | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Langley Mill, England
Latest outage, problems and issue reports in Langley Mill and nearby locations:
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@Rapidolass @virginmedia I had to hang up after an hour because I was about to swear. I may as well listen to a voice synthesised repeated message. Not sorry, no problems and only wanted a £99 call out charge to check their equipment showing an error light. Wifi is painfully slow.
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Ben Green
(@BEN_GR33N) reported
from
Derbyshire, England
@virginmedia whats going on with your network, just lost TV and internet in DE area.
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
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Becks. 🐏
(@BMinion25) reported
from
Derbyshire, England
@virginmedia down again, fourth time in 2 weeks… what am I paying for? 🤔🤔
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
Quite an electrical storm here. The thunder is terrifying Becky and virgin media has just gone down. She’s pacing and panting furiously poor thing.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia If an engine light comes on in your car but it still drives badly, do you ignore it? She even offered to send me a longer cable so I could move the box. For £99. For some coax cable! I don’t know why I bothered renewing my contract. Utter waste of time. Virgin sucks.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
@virginmedia What forums? I have a fault so phoned Virgin who ‘booked’ an engineer who never arrived. You then had no knowledge of an engineer. Explained the fault and call centre refused to send an engineer or replacement box. How is a forum supposed to help?
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Trouble, Becky and Dads
(@TroubleDads) reported
from
Mansfield Woodhouse, England
After waiting in all afternoon and cancelling a social occasion and delivering a customer’s potting bench because the Virgin Media engineer was supposed to come between 1 and 6, surprise surprise, a no show. @virginmedia not impressed, it’s a good job I work from home 😡
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@virginmedia hi I am still waiting for your team to call me. I was on the phone a hour and 40 yesterday and now I have wasted more time. I am already unhappy that you have downgraded my services without speaking. Shocking service, where is best to complain about my time wasted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcin Jedyk
(@MarcinJedyk) reported
@virginmedia I've been without VM broadband since Tuesday. VM support not helpful, after waiting 45mins on a phone I got disconnected, then another attempt, after 1h waiting on the phone got disconnected again. #BeyondUseless, #VirginMediaFail, #TimeForSwitchover
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D...D.. Danny_the_Fanny
(@eadzy_bcfc) reported
@virginmedia Don’t worry about it mate, finally got through and cancelled my services with Virgin. Terrible company and customer service.
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Rebound
(@Rel3ound) reported
@SevernSins Yeah, did a Live Chat or few with Virgin Media about the situation. Asked me to fill out a form and stuff. Their team would get in touch about extensions of their network in my area. Looking at the 4G home router plans from mobile broadband a few recommend them.
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Andy Byrne
(@AndyIOSandmanOI) reported
@virginmedia Hi the connection is good so far today. Last night I left it off for 30 mins and turned it back on and it seemed ok. It was weird that the last 2 nights just after midnight it went off. Was there any issues the last few days
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lee hutton
(@theleehutton) reported
@virginmedia been having slow internet speeds for almost 3 month now since our area got upgraded. Spoke to someone over chat and Iv had a new router sent out 2 weeks ago and still only getting 160mps on m500 what is going on can’t even get connected to chat anymore.
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JordSedgwickTV
(@JordSedgwickTV) reported
@matt_wba11 @virginmedia That wireless booster I bought doesn’t work or help not one bit so I’m sending it back
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Michelle Callanan
(@call_michelle) reported
@virginmedia 28 minutes holding for tech support and an hour and a half waiting for a reply to WhatsApp. Your offices are closed tomorrow and I wont be able to work on monday because of the appalling broadband service. Can I get some assistance today please?
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INFILTRATA
(@theinfiltrata) reported
@virginmedia Website says there’s no issues but I still don’t have a connection. It’s been like this since Wednesday. Tried hard reset and connecting through ethernet but no success.
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the scrum coach 🇮🇪
(@jimmcg83) reported
@virginmedia What a surprise still have heard nothing back. You guys have some of the worst customer service on the planet.
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g.
(@umxrrrr) reported
@virginmedia customer support is shambolic