Virgin Media Outage Report in Houston, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Houston, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Johnstone, Erskine, Greenock, Alexandria, Renfrew, Dumbarton, Newton Mearns and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Paisley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Houston, Scotland
Latest outage, problems and issue reports in Houston and nearby locations:
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Giarc
(@jardinec) reported
from
Glasgow, Scotland
@danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻
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Rob Murray
(@robmurray11) reported
from
Paisley, Scotland
@virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴
(@RTweetie5) reported
from
Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
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Ewan McElroy
(@EwanMcElroy) reported
from
Alexandria, Scotland
Virgin media has to be the worst internet out there
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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Richard brawley
(@Tricky_1984) reported
from
Barrhead, Scotland
@virginmedia have you done an update to the superhub3 as my WiFi signal has gotten terrible I need to reboot my firestick every night as it drops off and so dose my phone and laptop
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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elba58
(@elbab58) reported
from
Edinburgh, Scotland
@VirginRed still haven’t been able to use 50% of pizza won free pizza last week and now got 50% crap virgin Red almost as bad as virgin Media
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Sarah @ Handmade Teddy Bears, Cards and Gifts
(@All_Handmade) reported
from
Lincoln District, England
@virginmedia I have no mobile broadband or text service. Lincoln UK. I've rebooted my phone and nothing's changed.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Jim Palmer
(@jimpalmer38) reported
from
Scunthorpe, England
@virginmedia Very unhappy with you this morning. In the summer I agreed a 12 month contract for a fixed price. In November you increased the price by £4, I complained & got it down to the correct price. Now it's gone back up by £4 and the person I spoke to said he can't reduce it
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Chris Courtney-Borthwick 🏴
(@chrisjayuk) reported
from
Edinburgh, Scotland
@virginmedia Awful service your supposedly 350mb service, constant drop outs n slow speed. Awful! Unimpressed. Helpline team hopeless! 🤬
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.