Virgin Media Outage Report in Houston, Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Houston, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Paisley, Glasgow, Erskine, Gourock, Alexandria, Renfrew, Johnstone, Dumbarton, Clydebank and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley |
Internet | |
| Glasgow |
||
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Houston, Scotland
Latest outage, problems and issue reports in Houston and nearby locations:
-
Jim McEleny🏴
(@JimMceleny) reported
from
Greenock, Scotland
Got this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
-
ZanderCurrie
(@zandercurrie) reported
from
Paisley, Scotland
@virginmedia Wifi not working at all also not letting me watch any live tv?
-
don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
-
don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
-
Fiona duddy
(@DuddyFiona) reported
from
Greenock, Scotland
@virginmedia is there any issues in pa14 with TV connection
-
Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
-
princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
-
don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
-
don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
-
Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
-
Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Symons
(@JaneSymons1) reported
@virginmedia That link doesn’t allow reports. It runs a 'test' which says there is a problem with our hub and sets up an engineer appointment. That is a waste of my time and yours when the whole road is affected. Your systems only seem to acknowledge a wider fault when multiple 'tests' fail
-
Mairi Nic
(@Mairi_Nic) reported
@Brookedavis1984 @virginmedia Agree. Too short notice, confusing communications. Jargon. And no place to go for help. Not good enough.
-
Victoria Massey ❤️
(@Brookedavis1984) reported
@Mairi_Nic @virginmedia And it looks like the customer service team on here and facebook are saying different things, just over 2 weeks is not enough notice to swap everything over It’s poor from @virginmedia
-
Bren Mc
(@Bunker_Red) reported
A week later and #virginmedia is still #DOWN despite messages and long phone calls (>30mins before you can spk to a human) the serv status remains ‘may … intermittent problems’. This status is directly linked to compensation so is this fraud? @virginmedia
-
Na
(@novo_maryxo) reported
@virginmedia count your days!!!! Why has my WiFi been down for a whole week now
-
Pepper Kebab
(@KebabPeppe98393) reported
Two years down the line from becoming a widow, O2 is affecting my credit score you never noted missed payment from my late husband’s account as he lay in hospital, dying. Shame @O2 @virginmedia @o2breavementsupport Bereavement & Critical illness Team (KMM134555427V81287L0KM
-
ksj86
(@kjhj86) reported
Once again I was promised a call tonight by @virginmedia and guess what…… absolutely nothing. The only positive is they will Probably offer me another free month for once again failing to honour their promises. Surely not every customer is treated like this.
-
Raging Robin
(@RobinRaving) reported
@mattfrei @virginmedia Always been the same. I've never known a company be so universally awful for decades and still exist!
-
Victoria Massey ❤️
(@Brookedavis1984) reported
@virginmedia We have never set any other email address for her on Virgin, my Dad is also on ntlworld and hasn’t had a message like this on his secondary email We are just panicking that access to the ntlworld email will be lost now
-
Victoria Massey ❤️
(@Brookedavis1984) reported
@virginmedia Yes we set my Gmail address up as her address to sign into the account- she has never had a Virgin email address Sorry if I am not making much sense, I get anxiety around losing access to stuff x