Virgin Media Outage Report in Houston, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Houston, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Alexandria, Dumbarton, Johnstone, Clydebank, Erskine, Greenock, Renfrew and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Paisley |
TV | |
| Alexandria |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Houston, Scotland
Latest outage, problems and issue reports in Houston and nearby locations:
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.
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レ カ ラ
(@frebs) reported
from
Glasgow, Scotland
@virginmedia your 150 and 0345 customer service numbers aren't working btw
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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clair crawford
(@hotgemMGMT) reported
from
Glasgow, Scotland
@TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues
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Richard Watson
(@TichWatson) reported
from
Glasgow, Scotland
@virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Rahman
(@mo1981_rahman) reported
@virginmedia Your don't support VOLTE on 4G you call centre staff based in Indonesia..don't buy service from Virgin everyone you have been warned
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Charlie Cooper R50
(@Charlie_R50) reported
@virginmedia Sorry, I don’t this it’s an account problem. It’s a broadband outage. Normally I can see the names of virgin modems in nearby houses. None are visible including mine. I assume we are all out. Are you investigating. ? I have reported this twice now on twitter.
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Steven 'STIG' Jones
(@stevejones88) reported
@virginmedia As per original tweet I've spent 3.5hrs on phone to that number and call centres in India with shocking service. I've had no internet for a week. I'd like a number for somebody whos first language is English and who is in a position to actually help me.
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doc R
(@docR13) reported
@virginmedia Yes. Third time. What I got is just apologies from you. It's time to give some customer service please???
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PhilipWilkinson
(@PhilipW28813841) reported
@virginmedia Internet signal I believe. Our broadband so we won't get any wifi.
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Tina Huggins
(@TinaHug56582511) reported
@virginmedia No, they never know, they have to talk to someone and say they'll get a manager to call me...
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Jordan Caffell
(@Ultrajord) reported
@virginmedia See @virginmedia... this is as bad as @OpenreachHelp. COMMUNICATION!!! That is what you both do but at the same time, do not. I think we deserve better than that! You'll soon start communicating when you finally decide to come to my area and start asking for my money!!!
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Paul
(@PaulsCoding) reported
@virginmedia Yep, ran all of the tests. The traffic light is green and blinking. Usually had this behaviour before a few times and it was due to a local outage.
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Arnie Kreho
(@Krepoldinho) reported
@PhilipW28813841 @virginmedia Best solution mate is to switch providers. Don’t spend your money on this fraud company
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Andy White
(@doctorpod) reported
40min+ phonecall to cancel my #virginmedia TV and phone account - can anyone beat that?