Virgin Media Outage Report in Houston, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Houston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Houston, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Paisley, Greenock, Helensburgh, Dumbarton, Renfrew, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Houston, Scotland
Latest outage, problems and issue reports in Houston and nearby locations:
-
🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
-
Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
-
Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
-
graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
-
Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
-
Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
-
Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
-
WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
a little sparro
(@a_little_sparro) reported
@virginmedia I can't be stressing over losing clients all the time because my Virgin Media internet is so unreliable and I have to cancel on the day I'm supposed to teach online! Once my Virgin Media contract is finished, I'm done with you...
-
David Watts
(@LordWatts) reported
@virginmedia Weird how you word it as ‘here’s what WE agreed on’ when we didn’t agree on ****
-
⚾🍁🐦🇨🇦Paul Mackay🏴⚒️🏆⚽
(@PaulMackay8) reported
@virginmedia Hi, please can you let me know when you will be switching on services in #HaywardsHeath? I'm currently paying loads to @skytv as I'm out of contract waiting for you to switch on our should I get #SkyGlass? Please help
-
lucy
(@lucia1806) reported
@virginmedia Please at least let us know what the actual issue is instead of just stating. Engineers have found the problem etc. I really hope this gets sorted out quickly and we will be expecting some compensation for this loss of services.
-
yvonne
(@yvonne75512523) reported
@virginmedia how can I send an email complaint? I want to follow up on C-1009211430. You didn’t do as promised and now you want to send me a cheque! Terrible customer service please escalate.
-
@ChafeAj
(@ChafeAj1) reported
@virginmedia is there an issue this morning with Internet?
-
#BAM COMING SOON!🔰
(@Wantali_Mac) reported
@virginmedia is there still an outage?
-
Kieran Murphy
(@Kieran0704) reported
@virginmedia can you please send us your customer complaints number. We are experiencing awful service and no help from your customer services department. Never had this with @SkyMediaUK
-
maithena deniau
(@maithenadeniau) reported
@virginmedia Once again! This is not a way to fix the issue permanently! You guys need to sort the issue from the root ! I will be calling later to talk about cancelling our contract
-
ZeroDarkThirty🤫
(@KingMarvz29) reported
@virginmedia @virginmedia there is no complaint recorded because not to disrespect but Virgin do not value or respect their customers. I was meant to receive a call from Virgin and I did not receive no call but they still suspended my services and are requiring me to pay for extra charges