Virgin Media

Virgin Media Outage Report in Houston, Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Houston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Houston, Renfrewshire, Scotland 03/29/2024 10:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Houston, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Port Glasgow, Johnstone, Dumbarton, Greenock, Paisley, Erskine and Alexandria.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomPort Glasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Houston, Scotland

Latest outage, problems and issue reports in Houston and nearby locations:

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • lene2104 Eileen McGovern (@lene2104) reported from Glasgow, Scotland

    @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • jamespa98970524 james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • jpcarr85 James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • teenteen1971 kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland

    @virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • AmandaM2282 AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

  • HotspurHurly61 HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • ChrisyCee90 ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported from Glasgow, Scotland

    @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

  • AmandaM2282 AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it

  • BETTYLAROO Steven Beattie (@BETTYLAROO) reported from Linwood, Scotland

    @virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ConboyL Luke (@ConboyL) reported

    @virginmedia I have yet to see any evidence of work taking place. If this is such a widespread issue, why is the fix taking so long? Also again, please advise on what concessions will be offered.

  • a_Missyy aMissyy (@a_Missyy) reported

    @virginmedia Nope no issues

  • wickham_robin Robin wickham (@wickham_robin) reported

    @virginmedia I don't think it will help tbh usual checks that they do and say nothing is wrong or yeah hub is faulty we'll send u another crap hub 3.

  • moledroid Andrew Wilson (@moledroid) reported

    @virginmedia your broadband service here (CR8) has gone down usually several times daily for the last few weeks, why is this happening please and when will it be fixed? (this at a time btw when you are upping your prices by 3.9% on top of rpi)

  • moledroid Andrew Wilson (@moledroid) reported

    @virginmedia surely the info I request is available to you by now given the timeframe? (instead of sending me a generic link which will no doubt be as uninformative as your 150 service is). I assume you're not a bot as you are using initials?

  • 1rfansays Irfan (@1rfansays) reported

    @virginmedia Yes I have had an engineer come and it was a wasted visit because he thought it was a router problem and it wasn't so he booked a technician. A technician visited and said the cable needs to be replaced and another team does this. Now they need to wait for permission to have...

  • wickham_robin Robin wickham (@wickham_robin) reported

    @virginmedia No never anything showing on the service status. I have a hub 3 not a hub 4. This problem has been going on for years. And once another provider becomes available with full fibre in the area I think I will definitely be leaving virgin.

  • DaveBoston13 Dave Boston 🇪🇺 🇪🇦 🇬🇧 (@DaveBoston13) reported

    @StopFundingHate Be better cancelling anyway, as @virginmedia customer service is dogshit.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, England

    I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!

  • 1rfansays Irfan (@1rfansays) reported

    @virginmedia ...to have access to the property downstairs to fix the cable as it goes through their garden and up to my property on the 2nd floor...and now, like I've said I have to wait for the area issue to be resolved also, very frustrating!