Virgin Media Outage Report in Houghton Regis, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Houghton Regis, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houghton Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Houghton Regis, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Dunstable, Hitchin, Milton Keynes and Harpenden.
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Community Discussion
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Virgin Media Issues Reports Near Houghton Regis, England
Latest outage, problems and issue reports in Houghton Regis and nearby locations:
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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Aliallen (@Thealiallen) reported from Harlington, England
@virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!
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Ovais Ahmed (@ov_ahmed) reported from Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Barry Stanbridge (@barrystanbridge) reported from Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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John English (@johnoenglish) reported from Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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ѕρє¢ιαℓ к ( ˘ ³˘)♥ (@itskatielclark) reported from Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Aliallen (@Thealiallen) reported from Harlington, England
@virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!
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John English (@johnoenglish) reported from Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Ben there done that (@benjamingardner) reported from Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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wendb (@unicawn) reported from Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Ovais Ahmed (@ov_ahmed) reported from Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Helen (@Creativedecs) reported from Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Ricky Clarke (@rickyc_89) reported from Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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matthew underwood (@matthew37172770) reported from Flitwick, England
@virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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James (@JCELT1) reported from Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
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Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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Mike✈️ (@flybymike) reported from Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Evans (@TimE1987) reported
@virginmedia There is a fault but that doesn’t help me of course!!
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Mark Hayter (@mrmarkhayter) reported
@virginmedia I've only used your text service so far but they keep saying an engineer is coming on the day I speak to them but no one ever turns up
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Aisling Healy (@AislingHealy1) reported
@VirginMediaIE The issue is I'm being charged for 3 sims on my account when I only have 2 - cause of this was a complete mess made by VIrgin Media
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Lucy Hunte (@HunteLucy) reported from London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Nawaz Alamgir (@8T3) reported
@virginmedia hi, my broadband has been out since 6pm yesterday. Service says it should of been fixed by 1am, then 10am now 3pm. I'm in Ig11. Any update. I cant see any technicians at the junction box
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Neil Cocker (@NellyOcker) reported from Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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stefanie_uvon (@stefwitnf) reported
@virginmedia Hang on, always use a wire for your WiFi, does that not defeat the purpose of WiFi!! Listen I am not getting what I am paying for 45 quid for speeds of 20mbps. Not right, I should be getting 500mbps. You advised if 3 times in a month you will refund, its been less that 7 days!!
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James Poole 🕷 (@MrMarmite) reported
I’ve had poor customer care recently from @virginmedia and @FirstChoiceUK. The latter redeemed itself with a good call. However, it has to be said, @skytv has always had great customer care for me. Issues resolved very fast.
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AMANDEEP (@AMANTEELUCK) reported
@GameGypsy @virginmedia Omg that’s really bad.
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Blaine Smith (@GHBSmith) reported
I was with Virgin Media on and off for about 15 years. Never an issue that lasted more than a few hours. I've been with BT less than a month and now we're on our second engineers visit...lol Worst thing about moving house. Virgin not in the area >.<