Virgin Media Outage Report in Houghton Regis, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton Regis, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Houghton Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Houghton Regis, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Luton, Dunstable, Harpenden, Milton Keynes, Hemel Hempstead, Flitwick and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
||
| Luton |
Wi-fi | |
| Dunstable |
Internet | |
| Luton |
TV | |
| Dunstable |
Internet | |
| Dunstable |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Houghton Regis, England
Latest outage, problems and issue reports in Houghton Regis and nearby locations:
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ghost
(@CFCGhosting) reported
@virginmedia Only tv issue in my area, but thats obviously wrong since you never know when the internet is down on that service check
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Mark Johnson
(@mj_cobbler) reported
@virginmedia Wireless. With a Virgin WiFi extender about 3 feet away after you claimed that was the issue before. I was getting 125 Mbps earlier but now it’s way down at below 2.
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Charliie
(@charliiestarr) reported
@anddav2010 @virginmedia Same issues in SK5 area I have a deadline due need the internet @virginmedia
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Simon Conway
(@ConwaySimon) reported
@Virginmedia I used to tell everyone to use Virgin. Utter joke recently. Down again. Pay for 350mb get way less. Up and down all the time. Disgrace.
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Sport Glider
(@SportGlider) reported
@virginmedia Hello. The number is as following 012 602 8100 or +966 12 602 8100. It is just that the customer is trying to figure out what is the right extension to dial, and the song is causing frustration since extensions are not clear
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Marco Catena
(@miscreatedmarco) reported
@virginmedia Yes I have registered my interest a while back. Just waiting to become a customer now.
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ryan jones
(@ryanjon55775303) reported
@ClassicSoulDJ @virginmedia @VirginMediaCorp Its not just your area its mine to has gone down
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Gary
(@garyhomer) reported
@virginmedia I cannot connect to Sky login page via my Virgin WiFi? I get an “access denied via this server” message? I can connect via mobile data if I switch my WiFi off? Your customer services cannot explain this which is no help to me?
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Char Borley
(@CharBorley) reported
@virginmedia Yes I have checked. It states they’re down until 3pm! So that’s a whole days work I have lost!!!!!
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Sunny Dhami
(@sunnydhami1) reported
@virginmedia why can I get through instantly on chat if I say im a new customer but then asked to wait up to 4 hours if I’m an existing customer? As someone that just signed up this is not a great experience