Virgin Media Outage Report in Buntingford, Hertfordshire, England
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The latest reports from users having issues in Buntingford come from postal codes SG9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Buntingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buntingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Buntingford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bishops Stortford, Stevenage, Harlow, Biggleswade, Hertford, Buntingford, Welwyn, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Buntingford, England
Latest outage, problems and issue reports in Buntingford and nearby locations:
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@SkyUK help me out guys. @virginmedia are awful. Need new TV and Broadband.
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Shepherd
(@ShepskiPaul) reported
@virginmedia I went live with @virginmedia yesterday. Now I can’t get broadband upstairs and have had the phone call ended THREE TIMES since the engineer left yesterday! I’ve been on hold for almost 3 HOURS!!! I’m calling to cancel but nobody answers at retention, if u can get that far UPSET!
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Hikmat
(@hikmat3) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 10:00:00. The Virgin Media
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Hikmat
(@hikmat3) reported
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008753323. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 21/01/2021 20:00:00. The Virgin Media
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S Sarangal- Kubo Shmitgal
(@SSarangal) reported
@virginmedia whats going on with the internet service, being dropping out for days now! - angry customer right now
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Matt Waring
(@mattwaring63) reported
@virginmedia As I'm getting ZERO joy from customer service, looks like I'll have to cancel your service. Shame.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Paul Schofield
(@oliversdadster) reported
@virginmedia To everyone with @virginmedia struggling to get through on 150/0345 454 1111. Try 02037065273 it’s customer relations direct number (above customer services). You’ll still be on hold for ages but it will save you time and most certainly annoy them.
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DiTam
(@DiTamboly) reported
@virginmedia Oh yes you are! This is typical @virginmedia service! A service issue that’s ongoing for over two months! Customers given confusing and incorrect information! An incompetent customer service team! I’ve already asked for compensation but no action yet. The whole thing’s a mess!
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Rachel Lynn-Smith
(@lynn_smith72) reported
@virginmedia Nope, the messaging service is useless. It just keeps sending me messages to tell me what it CAN’T help with. Oh, and one this morning to ask if I still need help 🙁
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Nicola
(@Nicola21678132) reported
@virginmedia Would a more updated hub not be a better solution to all these problems?