Virgin Media Outage Report in Buntingford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buntingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buntingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Buntingford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Hitchin, Stevenage, Letchworth Garden City, Welwyn Garden City, Biggleswade, Ware and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Harlow |
TV | |
| Hitchin |
||
| Hitchin |
Internet | |
| Stevenage |
Internet | |
| Harlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buntingford, England
Latest outage, problems and issue reports in Buntingford and nearby locations:
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Rachel Wiles
(@rachwiles) reported
from
Hertfordshire, England
@virginmedia please can you let me know how to contact you? I pay a stupid amount of money to you each month for all your channels and still can’t watch football on my phone/device - disgraceful
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Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Darkdaz
(@darkdaz101) reported
from
Stevenage District, England
@PaperGoblin @virginmedia Don't you just love issues when u don't want them. They could of told you they will be doing updates first. Silly virginmedia but I no your pain
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Robbosanj
(@RobboSanj) reported
from
Stevenage District, England
@virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Bain
(@Julie_bainx) reported
@virginmedia Hi sorry I’ll be working...Hopefully they can resolve the issue tomorrow.
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andysmellor@gmail.com
(@andysmellor) reported
@virginmedia There is no Netflix box…..I think that is the problem. VM have not connected me to free Netflix even though I have it in my package. How can you sort this out for me??
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mykal
(@crohnscannon) reported
@youfibre why is your broadband the least reliable I have ever had. It’s down, yet again. I never had this much chew on with @virginmedia and they were appalling.
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ⓅⒶⒷⓁⓄ™️
(@Razz70) reported
@virginmedia ive just been sent an o2 Sim, how can I keep my old number? Please help!
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Kitty Wright
(@kittywright128) reported
@virginmedia Yes, and was told that 21 of my devices had issues - mostly “very weak signal”. Meanwhile I’ve seen many reports online that people are experiencing outage issues in my area.
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Jackie Pathay
(@JPathay) reported
Second @virginmedia outage this week. I’m supposed to be facilitating online training this evening, final session of a 12 week course 😫
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Kim Elliott
(@kimbococo1973) reported
@virginmedia what an absolutely shambolic company you are, your customer service is disgraceful, you feed your customers lie after lie, close complaints even when they shouldn’t have been, you do not send customers the data you hold about them that they’ve requested #GDPR
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NDM MacLeod 🏴🇺🇦
(@NeilBriogaisean) reported
@virginmedia And I only got that engineer after I complained to the fellow who came to pick up the old router. I want to write a complaint - is there is link to take me to a webpage to make that complaint. I have the top package and out of contract. I am infuriated.
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Priyesh Chauhan
(@PC_PhotoLDN) reported
@virginmedia About 2 weeks ago. I’ve called your support and logged it with them. Terrible with the lack of support from them!! I used to have constant 100mb but now getting only on average of 20mb after your maintenance.
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Stephen
(@Stephenx777x) reported
@aiv1bct @virginmedia It’s about the money, never the customer. I don’t feel Mr Branson is the same man as he was years ago. I tried to contact him back then to see if I could join him on one of his crazy ideas.