Virgin Media Outage Report in Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buckinghamshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckinghamshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Amersham, Hemel Hempstead, Dunstable, Aylesbury, High Wycombe, Tring and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham |
Internet | |
| Amersham |
Internet | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
Internet | |
| Aylesbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckinghamshire, England
Latest outage, problems and issue reports in Buckinghamshire and nearby locations:
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nwhite
(@Nswhite37) reported
@virginmedia It's now allowed me to login
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chipko
(@chipk0) reported
@virginmedia My issue has been going on for ages. My WiFi (direct line of sight to the router and in the same room) i often get 30mbps. Trying to force a 1hbps connection through an older home hub is like trying to get a 386 computer to run a modern Blender!
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Jerry Pursall
(@jerryp99uk) reported
@virginmedia - we have notified you that we wish to cancel our Broadband & Phone services. We have had an email to say that our phone services end on the 22nd April but have had no communication re. broadband at all. Can we assume that we will be informed?
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J
(@tinythyme) reported
My internet, tv, and mobile phone is with @virginmedia. The outage last night rendered me entirely uncontactable, and I missed an important overseas phone call due to your full company operations collapsing for 3 hours straight. Unacceptable. I would like to discuss cancelling.
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Charis Kidney
(@charis_kidney) reported
@virginmedia it’s not just your broadband that is down my mobile internet was down for over 2hours and now I’m not getting my full 4g it’s put me on 3G which doesn’t properly work for connection
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ȿundªɛ 🏳️🌈
(@SundaeLolz) reported
@virginmedia Honestly, the level of service is shocking and you have the nerve to raise prices by almost 26% mid contract. If the service was stellar it would be easier to stomach but you can't even give an ETA on when you expect services to be back up.
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Keith Rickards
(@keithdrickards) reported
@Red0rDead1988 @virginmedia Yeah it's crazy in this day & age. I work as a GodSam responder, not having mobile or Brandband to call, text or message was extremely problematic. I've even an esim with another company but doesn't work without data or BB. Highlights a big concern of keeping things together.
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Swiss Tony
(@SwissTony2023) reported
@virginmedia So glad my contract with Virgin is nearly up. For some reason you never have any technical problems collecting my monthly direct debit. If only this efficiency could be adopted by all other departments at Virgin Media.
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Jo #NHSpay15
(@Joupnorth) reported
@virginmedia @subir0182 How about actually updating your customers instead of copy and pasting the same response? Your service is a shambles. Get it sorted and refund customers when you can not provide the service we pay for! #virginmedia
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Marky 💙 🏳️🌈🇪🇺🇺🇦 and many more!
(@markhumphrey71) reported
@wavemobileuk @virginmedia I shall certainly be leaving. Terrible service. Mine went 1am. I was working. They should be forced to pay us all back a month's subs. No mention on BBC tv through the night. Awful awful awful.