Virgin Media outages and service status in Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Buckinghamshire, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 16, 9:49 PM GMT+1.
- TV (73%)
- Internet (9%)
- Total Blackout (9%)
- Wi-fi (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Buckinghamshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Dunstable, Aylesbury, Chesham, Amersham, Aston Clinton, Leighton Buzzard, and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe
|
Wi-fi | 1 hour ago |
|
Dunstable
|
TV | 11 hours ago |
|
Aylesbury
|
TV | 2 days ago |
|
Dunstable
|
Phone | 2 days ago |
|
Dunstable
|
TV | 2 days ago |
|
Aylesbury
|
TV | 2 days ago |
Nearby cities with recent reports
8 recent signals
6 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckinghamshire, England
Latest outage, problems and issue reports in Buckinghamshire and nearby locations:
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Malcolm Todd (@mkmtassociates) reported from Harefield, England@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia no internet again any issues in Rickmansworth?
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Ben there done that (@benjamingardner) reported from Berkhamsted, England@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Atul Sodha (@AtulSodha) reported from Harefield, England@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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Raza (@hassanrh) reported from Chesham Bois, England@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Chris Fields (@FieldsyUK) reported from Chorleywood, England@ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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TinaReadingEditor (@TinaReading) reported from Chesham Bois, England@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
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Richard Davies (@RichardDavies20) reported@GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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flipper (@flipper865) reported@virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel
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Onyourbikeson (@MableandMeUK) reported@virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.
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Nigel Ling (@NigelLing641626) reported@virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????
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Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
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TraceyW 🇬🇧🏴 (@TraceyWilko) reported@virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down
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Gillian Carrick (@gillian_carrick) reported@virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?
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Marttech Solutions (@MarttechSol) reportedVirgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.