Virgin Media Outage Report in Harefield, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Harefield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Hounslow, Slough, High Wycombe, Ealing, Southall, Harrow, Wembley, Twickenham, Uxbridge, Sudbury, Wandsworth, Stanmore and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harefield, England
Latest outage, problems and issue reports in Harefield and nearby locations:
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Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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Welby McRoberts
(@welbymcroberts) reported
from
Hillingdon, England
@jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@CallMeRobbb) reported
@virginmedia No known issue
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Steve Ives
(@SteveDPIves) reported
@virginmedia Hi. Internet has been very bad this week in the Chesham area. Can you please tell me why.
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bella
(@belladitsy) reported
@virginmedia Why are you being so difficult? How much do you charge for an engineer to come out because clearly you cannot or won’t help
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🇮🇪🌟John mccallum🌟🇮🇪
(@Johnmccallum80) reported
@quigley_mick @virginmedia I phoned them to cancel my contract 3 days ago and got through straight away. They told me they couldn't give me a deal so I told them to cancel it, they then came back with a cut price offer that was cheaper than what I am now so I took the offer.
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Ana Ball
(@AnaAnaball1886) reported
@virginmedia I need a new TV remote as mine doesn't work. How cn I source a replacement? Thanks.
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jillech
(@jilljohnston5) reported
@virginmedia what’s happening with WiFi. WFM and having connection issues for the last hour now. It’s says they are no issues in my area but clearly there is.
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Nuk3zzGaming▶️
(@BenRouse01) reported
@virginmedia But I brought this issue up at the beginning of April and got told it was being looked into why only now has someone decided to possibly have a look
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inabadmood
(@inabadmoodtoday) reported
@virginmedia have your ever heard of the Equality Act 2010? If not I think you should. Your customer service representatives discriminated me today because of my disability and would not help me,they didn’t read my messages properly and were damn right rude. I’m a person you know
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Karanbir Singh
(@kbsingh) reported
@virginmedia My broadband cable lost signal at 7pm yesterday. Your status seemed to indicate all was well, and that I should 'minitor' the situation for 24 hrs and recheck status/diags after that time. So you already enforce a 24 hrs outage window. 1/3
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Amy 💙
(@Amy_1989) reported
@virginmedia What time does this service run till???