Virgin Media outages and service status in Harefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Harefield, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 3:20 AM GMT+1.
- TV (49%)
- Internet (35%)
- Wi-fi (9%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harefield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harefield, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Hayes, Southall, Watford, Harrow, Amersham, Hemel Hempstead, High Wycombe, St Albans, Wembley, Hounslow, Richmond, Elstree, Feltham, and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 22 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
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TV | 2 days ago |
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Wi-fi | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harefield, England
Latest outage, problems and issue reports in Harefield and nearby locations:
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Sandeep Pandya (@spandya1) reported from Croxley Green, England@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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PCPresenter (@PcPresenter) reported from Hemel Hempstead, England@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Stephen Moran (@stephen_j_moran) reported from Harrow Weald, EnglandAnd another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Billy Baxter (@will_i_am67) reported from Slough, England@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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eamorugby (@HoarseRoar) reported from Slough, England@virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Billy Baxter (@will_i_am67) reported from Slough, England@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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John lumb (@Johnlumb67) reported from Richmond, England@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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Tim Gee (@Tim_Gee_DOP) reported from Chesham Bois, England@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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Urban Edge Capital (@UrbanEdgeCapit1) reported from Brentford, England@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Francesco Marchet (@MarchetF) reported from Brentford, England@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, EnglandHow can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Bhavin (@Bhavinmaru2020) reported from Hillingdon, England@virginmedia I am loosing signal intermittently. Not great!
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine McCullagh (@chellingsen) reported@virginmedia It just seems to be this show it has an issue with. I've set it to record the series and a lot of the time the recordings fail, or if I watch it live it goes off, one time the Ads were in the wrong place. I've not seen it happen with any other show or channel
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COVENANT ENFORCER ENGLAND (@SniperRais) reported@Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.
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Big Ben (@IciBigBen2) reported@jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.
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Hypocrisy Hunter (@HypocrisyHunta) reported@virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.
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Kevin Carter (@kevin_carter_uk) reported@Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??
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Moonman (@Moonmanthrunner) reported@virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?
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Cakes6G | Art on Objkt (@Cakes6G) reported@Benleo @virginmedia Kicked them years ago, awful service. Awful products.
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Ric M. (@revoraman) reported@Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!
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Technicslover (@technicslover) reported@Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.
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Andrew Pittman (@AndrewPittman2) reportedOk @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!