Virgin Media Outage Report in Harefield, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Harefield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Ealing, Harrow, Feltham, Maidenhead, Amersham, Hounslow, Stanmore, Hemel Hempstead, High Wycombe, Southall, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Harefield, England
Latest outage, problems and issue reports in Harefield and nearby locations:
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
BREAKING NEWS: First hand account from a @virginmedia engineer, who is told by his superiors to turn off the Internet between 11pm and 8.30am as they don’t work overnight as well as most of weekend. Overtime payment issues. Hundreds affected. Issue is due to electric company
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@PrimeVideo @netflix How can you partner up with @virginmedia when they cannot even provide your subscribers with an internet service to access your content for over half a month? #virginmediadown
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
@virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@toolaroola11 @virginmedia Guess who’s back up? Are you @toolaroola11 quick, we have 2 hours and 15 mins left of service before lockdown/curfew... #virginmediadown
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
@kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
.@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UkeJam UK
(@UkeJamUK) reported
. @virginmedia your customer service people don’t listen, they don’t speak English well, which makes it very frustrating. I tell you repeatedly that your street box in gu22 9 has been involved in an rtc and since our bb drops out . So they order a home visit. Poor communication
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Nicki Clarke (formerly Spear)
(@nickimclarke) reported
@virginmedia so far you have refused to action my giving one month notice to end my contract; lied about putting this right; not dealt with my complaint and ignored my subject access request. I will be taking this as far as I need to. Just the most appalling company 😡
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dave smith
(@davesmi12386779) reported
@virginmedia After 6 hours on the phone today to cs, we were told that there had been an internal cancelation and rebooking. However, after multiple calls today to different advisors i was given multiple stories. The cables are handing on the pole. So, it sounds like a man power issue ?
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Lianne Scarlett
(@ScarlettLianne) reported
@virginmedia hello, I am having an ongoing very poor experience with virgin media. I called on 5th November to give my month's notice to end my broadband contract. However this didn't happen and I've continued to ne billed. Please can you help.
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Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards
(@sazmeister88) reported
@OtterMcK @mk_citizen well my phone was brand new last Oct so it won't be your phone that's the issue, i started having trouble this summer with 4G in about a mile radius around the theatre district, replacement SIM didn't help so @virginmedia are now ignoring my emails to avoid finding a solution lol
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ღ
(@zaizxn) reported
Virgin media needs shutting down
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Stevie WG
(@greenaway_w) reported
@EggsyGLC @virginmedia #ineedclag. I stoped listening to this podcast @DemonSeedPod because it’s ****. Now I’ve started again because you can’t fix this guys ******* broadband
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anne christie
(@liz30538) reported
@virginmedia Last night emails wouldn’t send Couldn’t login to VM then this morning they sent This happens frequently and then I get an email saying we have tried to contact you but couldn’t so we’ve closed your complaint. This is a lie as I have voicemail on both my mobile and landline
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aka James Bond
(@FeelitWorking) reported
@TPLINKUK My AX50 finally melted itself after 2yrs of service. Does the AX55 run any cooler as my AX50 reached 60c or more and I never liked leaving it on. I'm now after a new WiFi6 router as the @virginmedia one doesn't like #PiHole or #PiVPN
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Malcolm Sillick
(@Malcolm_Sillick) reported
@virginmedia @bangbobbybang @virginmedia I have been with you for over 20 years, because I want faster broadband than BT, etc can offer. I find it's fine for 99.5% of the time - but when you have to dial 150, you know you are in for total frustration. Truely awful service from both tech support and CS.