Virgin Media Outage Report in Harefield, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harefield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hemel Hempstead, Southall, Wembley, Hounslow, Hayes, Slough, Maidenhead, Chesham, Richmond, St Albans, Burnham, Harrow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harefield, England
Latest outage, problems and issue reports in Harefield and nearby locations:
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
@virginmedia Will it be a quick fix?
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Daymo Alexander
(@Daymoalexander) reported
from
Hemel Hempstead, England
@virginmedia I think @YodelOnline needs a good kick up the behind for being super late and not even letting the customer know! Not a great start so far #newcustomer
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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BuG$y
(@browngaybitch) reported
from
Harrow Weald, England
Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William Beaney
(@WilliamBeaney4) reported
@virginmedia Hiya I keep having trouble with my box it's gone off 3 times in 3 weeks it comes back on with a green screen
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尺ㄖ丂丂
(@rossthe45king) reported
@virginmedia Yet again, when we are about to sit down to watch something the internet goes down both on wired and WiFi. I need to know how I can cancel as in contact until June. The service is not fit for purpose so you cannot hold me to a contract if it doesn't work constantly
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YourFriendlyGuyNese
(@ChannelleLea) reported
@virginmedia why does your wifi cut out around 12am and 3am 🤔🤔🤔 #slowconnection #wifiistrash #
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A Rangers Life
(@18Rangers72) reported
@Richard65272630 @virginmedia I know pal. Happened at 8pm last night came on at 11am this morning and went back off again at 7 this evening. Saying the service will come back on at 11.15pm no fkn use to me
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Jack Potter
(@JackWinstanley) reported
It’s so annoying that all you get is robots these days with @virginmedia - no customer service at all. #Virgin #VirginMedia
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ᴘᴀʙʟᴏ
(@PabIotommo) reported
You’re horrible you @virginmedia
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markmcgookin
(@markymcgookin) reported
@virginmedia Do me a favour & look into the notes on my account and then argue that the customer service I have received is anything other than criminal
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Stacey Coxall
(@StaceyCoxall) reported
Dear @virginmedia please fix your issues over at my brothers house as we are desperate to play online games and we can't due to connectivity issues! 🥺
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carlo c
(@carloc58372605) reported
@VirginMediaCorp @virginmedia We already called customer service earlier. The rep said the internet connection should be back by 9pm. It’s past 9pm and it’s still not working. We haven’t had any internet since New Years Eve. THIS IS REALLY FRUSTRATING AND DISAPPOINTING.
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Louise Sullivan
(@Louise1Sullivan) reported
@virginmedia please explain why I have intermittent (at best) broadband on a 600mbps package. Get no service at all some days. It's ridiculous considering the service checker says there's no issues in my area. Please don't tell me to reboot/reset the router AGAIN.