Virgin Media Outage Report in Harefield, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harefield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harefield, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Brentford, Wandsworth, Hounslow, Windsor, Northolt, Stanmore, Ealing, Southall, Wembley, Hayes, Greenford, Datchet and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| Brentford |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harefield, England
Latest outage, problems and issue reports in Harefield and nearby locations:
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Nicola Byles
(@BylesNicola) reported
from
Rickmansworth, England
@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Amanda
(@lavallinamanda) reported
from
St Albans, England
@virginmedia having real issues with broadband who can we connect with
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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flitestar-travel
(@FlitestarT) reported
from
Hounslow, England
@virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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tommy harper
(@daguvernor) reported
from
Wandsworth, England
@virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡
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David Clark
(@DavidClark38) reported
from
Richmond, England
@virginmedia whilst I understand there are far more important issues currently happening please stop charging me for using @NetflixUK. I’ve called you, emailed and tweeted in the past, yet you still keep doing it. I pay @NetflixUK directly!!!!
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ɴᴀɴᴄʏ🇦🇫☬
(@NancyLangani) reported
from
Hounslow, England
Feel sorry for those with virgin media. They’re ripping u off with shitty signal
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia #virginbroadband like so many other customers I have had a week of constant disconnections & router restarts but still have no connection. #virginmedia web help is even down so I can only connect via my mobile phone making my range of parish & school work difficult!
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@LDNCalling) reported
@Disraeligearsup @GNetworkComms @virginmedia Awful company
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Michael Lachevre
(@GoatyTweets) reported
So after wasting an entire HOUR on hold to @virginmedia to see what they're going to do about my insufficient WiFi speeds that they charge me a premium for... they hang up on me! The website is crap, the 'chat bot' is crap and the lack of decency to accept a call takes the piss.
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Jamie Wallace
(@jamiewallace_) reported
@virginmedia your SMS service which you promote to change your direct debit date is LITERALLY NOT FIT FOR PURPOSE. I'm sat here with my direct debit still not changed
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Ricky Chaney
(@Chaneyrp) reported
@virginmedia hey. I have an ongoing issue with billing since December! Everytime I get put onto WhatsApp chat nobody answers me. Getting fed up.
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John
(@JB7258) reported
@virginmedia Are you having a laugh, I called yesterday the number you sent me in a letter and I was on phone for 45 minutes listening to crap music before u cut me off
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C
(@CGuilar92) reported
@virginmedia He’s not trying to cancel the contract so he set up Wi-Fi in his flat with a company that is competent, but you won’t process the cancellation. I would like this done today.
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Mr Jolly
(@Disraeligearsup) reported
@LDNCalling @GNetworkComms @virginmedia With Vodafone on city fibre and blimey it’s something you never ever get bored of. Partner moved off virgin as they were horrific and wanted her to pay for a new router as the old one was crap
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Josh Armstrong
(@Sick_Puppy303) reported
@virginmedia The leaving my contract on my contract end date not the ludicrous exact 30 day issue I finally managed to resolve after arguing for 30 minutes and my contract will now be ending on the day I requested not the 30 day supposed policy. But I should not have had to argue to get it!
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Veratoe
(@Veratoe1) reported
@virginmedia The voice msg kept saying call back later. No info provided about how long this issue may last. If I knew it would be almost a week I would have written a letter. Past 2 days I've got into a queue, had to hang up after an 1hr but 2nd time was 46 min, I've now cancelled my service
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Josh Armstrong
(@Sick_Puppy303) reported
@virginmedia The PayPal theft was about 10 years ago and PayPal refunded me the money. The fake deal and falsified records was in 2020 and when I finally spoke to a senior staff member they said this was very common at the time and resolved the issue eventually.