Virgin Media Outage Report in Bebington, Metropolitan Borough of Wirral, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bebington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bebington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bebington, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Runcorn, Prenton, Chester, Prescot, Upton, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
TV | 1 day ago |
|
Liverpool
|
Wi-fi | 1 day ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 7 days ago |
|
Runcorn
|
Phone | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bebington, England
Latest outage, problems and issue reports in Bebington and nearby locations:
-
#hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England@virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you
-
Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England@sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday
-
Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told
-
MH (@MarkHughes_) reported from Liverpool, England@virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out
-
Adam Simpson (@addsimpson) reported from Liverpool, England@virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps
-
Hayley Baker (@hayleybaker25) reported from Liverpool, England@virginmedia problems again with virgin broadband and phone in my area not good enough.👎
-
Anfield Sports (@anfield_sports) reported from Liverpool, EnglandSick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off
-
Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, England@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
-
Stuart (@stu_the_supply) reported from Liverpool, EnglandYet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬
-
Barry Walters (@BarryWalters7) reported from Seaforth, England@virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!
-
Billzy (@Billzy79) reported from Liverpool, England@rteifler @virginmedia We have been a loyal customer for many years 👍😎
-
sharrondarnell (@piggin_shazza) reported from Widnes, England@virginmedia Your customer service is absolutely garbage how many people am I expected to speak to and how long do i have to wait to get something resolved.
-
Steve Eades (@steveeades) reported from Runcorn, England@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
-
CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, EnglandHow much longer is the broadband gonna be down @virginmedia
-
Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, EnglandThere’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.
-
Rachel Barrett (@Rach_Barrett) reported from Liverpool, England@virginmedia WHY is your online accounting so so bad. Page never loads
-
Barry Walters (@BarryWalters7) reported from Seaforth, England@virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!
-
Stuart (@stu_the_supply) reported from Liverpool, England@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
-
Craig Thomas (@thecraigthomas) reported from St Helens, England@virginmedia you are just awful at customer service and fault management. I am utterly appalled
-
Rob (@Rigobluenose) reported from Littleton, England@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff Endean (@EndeanJeff) reported@virginmedia I’ve used these and no ones got back to me ? How hard would it be for you instead of sending me messages that are of no help get someone to sort this out , you have my name that should be good enough to locate my account
-
Mark Evans (@MarkD_Evans) reported@strangebloke1 @virginmedia Still not connecting.... @virginhelp complaint raised...
-
Julius (@Julius52806629) reported@LozzaFox @virginmedia Really annoys me when people go on Twitter to ask for help thinking they are so high profile...do what the rest of us do and call them up you lazy arse.
-
LFC247 (@Mitch19872) reported@virginmedia any chance of someone answering the customer care line, rather than keep us waiting 45 minutes then cutting off?? It’s happened 4 times now!
-
Barnesy (@Sarlic1) reported@LozzaFox @virginmedia Switch to BT, my internet went down last week and there was an engineer out in under 12 hours who fixed the numerous problems with my line. If they can’t fix it straight away they provide free 4G boxes to keep you online. Virgins customer service is a joke.
-
gareth ferrol (@gruf85) reported@virginmedia why when i use your site to check service in my area you try say all is working fine? That is a blatant lie considdering i currently have NO internet service and i keep loosing channels and getting error codes? Shambles
-
TOTAL AMNESIA (@BSwarmz) reported@virginmedia been having #trouble with our internet - Just been told by 1 of your staff on the phone "The reason you are getting #disrupted #internet is because we wont sign a contract" We've been with you since the NTL days @MartinSLewis have you ever heard anything like this
-
okonjos (@theRealOkonjo) reportedHi @virginmedia I am moving house and cannot get through to you regarding my current broadband package. Web link for /leaving is broken and phone call wait times are endless the last 5 days. Please assist.
-
Scotty Dug (@Scotty_Dug) reported@virginmedia @TaxFreeCharlie There’s a message on the letter saying you can change or cancel your package but this can only be done via phone - which you can’t get through on. How are we supposed to change or cancel?
-
𝓣𝓻𝓪𝓬𝓮𝔂 (@xTJSx) reported@virginmedia Is there an issue with your customer services number today? Can’t get through on either numbers and I need to talk to someone quite urgently. Been trying since 7.30am!!!