Virgin Media Outage Report in Ashton in Makerfield, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton in Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Ashton in Makerfield, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Bolton, Wigan, Warrington, Runcorn, Widnes, St Helens, Chorley and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
-
Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
-
Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
-
Scents & Trendz
(@Matt1740) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
-
John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
-
Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
-
Gary
(@GaryLiverpool) reported
from
Liverpool, England
Do you have an issue in the Liverpool area. Service status saying no issues. But no internet@rebooted hub 3 times still no joy. Tried calling 151 and 150 and get an engaged tone @virginmedia
-
Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
-
boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
-
Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
-
Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
@virginmedia trying to work from home and it goes off, check online & network maintenance. Why cant you notify us to let us know doing maintenance. Communication company but cant tell customers what's going on 😡😡
-
Geoff
(@gms11uk) reported
from
Liverpool, England
@virginmedia Stay disconnected should be the tag 1 hour waiting to get through on the phone to get a 24 hour fix to go back the next day to the same no connection They direct you to the web but it does not answer your question My recommendation dont trust a virgin experience no
-
livesformusic
(@cbj622w) reported
from
Liverpool, England
@KairenK @virginmedia @virginbroadband I've been lucky 10 months working from home yet to go down
-
Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia Nope, no outages. It’s been the same for days now. As I say, it seems a common issue with your customers and has been for well over a year
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
-
Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
@virginmedia I can’t do my job without them fixing something yet I’ve called everyday to be spoken to like **** and being put on hold for over 2 hours each time
-
Neal Fletcher
(@NealJFletcher) reported
from
Liverpool, England
@virginmedia No, the picture still looks like I’m watching TV on a cheese grater. Looking at a few threads on your forum this isn’t a new issue either, customers have been experiencing this for well over a year. How’s about I stop paying for the TV part of the package until it’s sorted??
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
-
Georgia O'Hara
(@GeorgiaOHarax) reported
from
Wigan, England
NEVER NEVER NEVER JOIN @virginmedia
-
emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Pauline Curtin
(@FunnyPauline) reported
So Virgin Media have sent me messages on Fuckbook and so on saying that they are terribly sorry that I have no TV - (the one I'm paying them for) and can they do anything to help? Answering the phone would be great - but they don't mean any of this **** - pity!
-
Marshall ☠
(@Desolation00) reported
@KeithBursnall @virginmedia Thought it was just me having issues. My mobile Internet from O2 is proving to be far more stable and usable.
-
br00ny
(@br00nytwitch) reported
@virginmedia my Internet has now crashed my streams 3 times in the past 2 days. You guys put my bill up 6 pound a month th due to upgrades and now there's nothing but issues. What is going on with the service in West london!?!??!!
-
🦔🦊Johnny1983 🦝🐱 (All Lives Matter) 😀.
(@JohnnyDude1983) reported
@TooToughToDie @virginmedia @richardbranson I've been with virgin since 2016. I got a £36 discount until September 2022 🙄. There discounts don't seem as good these days. They appear to be getting less and less. I'm guessing it's down to inflation and bills they have to pay out 🤔. #virginmedia
-
Pauline Curtin
(@FunnyPauline) reported
@virginmedia Is this real? or just a yoke that Virgin put up to make it look like they give a **** what happen to the people that pay their money? I have no tv for over a week - and I pay - and there seems nothing I can do about it! Well done - you have achieved your goal mate!
-
patricia hookway
(@pathookway) reported
@virginmedia No problems in the area
-
Mick Shave
(@MichaelShave5) reported
Which in turn means I’ve had no @virginmedia internet or tv for 2 straight days because of this service
-
Mark Raymond
(@markraymonduk) reported
@virginmedia can you send me an adaptor so I can connect my landline to my router as have an issue with the phone socket and believe it’s moving this way anyway?
-
Aaron Luke Clarke
(@xBlueSenpai) reported
@virginmedia furthermore this is the 4th outage in the last 6 months, might wanna actually fix the issue!
-
Claire randall
(@clairerandall) reported
How is it that I use my mobile data more to go online because @virginmedia’s internet and customer service is so awful. Including an online chat which was interrupted because he needed to go for his lunch.