Virgin Media outages and service status in Ashton in Makerfield, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ashton in Makerfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 13, 3:47 PM GMT+1.
- Internet (64%)
- Wi-fi (25%)
- TV (7%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ashton in Makerfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton in Makerfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ashton in Makerfield, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Bolton, Wigan, Skelmersdale, Runcorn, Warrington, Newton-le-Willows, Widnes, Prescot, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Internet | 3 days ago |
|
Bolton
|
Internet | 3 days ago |
|
Wigan
|
Wi-fi | 6 days ago |
|
Wigan
|
Internet | 6 days ago |
|
Skelmersdale
|
TV | 8 days ago |
|
Runcorn
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashton in Makerfield, England
Latest outage, problems and issue reports in Ashton in Makerfield and nearby locations:
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
-
-
🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@Virgin @virginmedia I've had no Internet now for 14 days and my bill is due in 2 days. This is disgusting service, your call centre staff are useless, your engineers are useless, this is appalling for £52 a month. Sort the problem out now.
-
zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
-
Tim Cooke 🇺🇦 (@timmycooke) reported from Wigan, England@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
-
⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, EnglandAlso @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
-
kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
-
Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
-
Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
-
zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
-
Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
-
TheAspiLawStudent #NoReturns (@LawAspi) reported from Chorley, England@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
-
🥔 A bean has no name 🥔 (@ylilxanoi) reported from Wigan, England@virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes, like previously said this is minimum of once, sometimes.twice weekly then I have to phone yous to split the signal again.
-
Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia You have literally sent me the same link of what I have just screen shot to you to ask me to do the same thing again of the point you have just addressed. 😡😡😡 Fix the bloody problem and get an engineer to my house!
-
kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
-
CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!
-
Liz Common (@lizziecom) reported@virginmedia Awful company. I'm leaving as soon as my contract is up.
-
Ed61 (@Ed6114) reported@virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service
-
JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
-
harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reportedmy wifi and tv have been down all day, i hope virgin media explodes
-
Serenity Solo Studios (@SerenitySoloDev) reportedVirgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.
-
andrea crosby (@andreac14064810) reported@virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it
-
simon smythies (@SSmythies) reported@RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue
-
vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
-
Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedI want to scream, as so often with ‘customer service’ [sic] these days. @virginmedia and @O2 have merged; neither of my passwords works. I click a link to reset and all I get is ‘verification of email address’ not ‘reset password’. So fed up.