Virgin Media Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Caerphilly, Pontypridd, Tonypandy and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Darron Knibbs
(@DarronKnibbs) reported
from
Caerphilly, Wales
@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Byron
(@Byron69768507) reported
from
Pontypridd, Wales
@virginmedia Crap day and yet again crap broadband
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
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Jason Howe
(@H7WEJ) reported
from
Caerphilly, Wales
Let's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@finallygav) reported
@virginmedia WiFi connection has returned but showing weak security and is extremely slow
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DirtyLeeds Champions #LUFC #MOT 💙🏆🏅💛
(@SporcoLeeds) reported
@virginmedia Yes, there is no broadband at all, last night I checked for the SW15 area, they were looking to fix it by 10pm today, that's really not acceptable, can you help?
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Carl Phillips
(@CarlPhillips007) reported
@virginmedia 7:05 today I got a reply from your text service. How’s that for customer service?
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Luke Porwol
(@porwolluke) reported
The customer service of @eir in a nutshell after 13 years of loyalty: overpriced and service request handling takes three months what should take 2h , so much for loyalty, I guess I should just move to @virginmedia once for all #fail #dissappinted
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Jack
(@JacksTweeeets) reported
When your house literally runs on WiFi then @virginmedia fail you....
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Jack Potter
(@JackWinstanley) reported
@virginmedia SORT YOUR **** OUT YOU ******* JOKE OF A COMPANY.
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Bulldog SS Electrical
(@BulldogSSE) reported
@virginmedia Hi Im an existing customer and want the new 360 box is this possible
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Sufyan Patel
(@patesufy) reported
@virginmedia Here we go again. Only 2 weeks since tbt last outage and again in the E18 postcode area? What’s the excuse this time @virginmedia ?
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ravinder tyagi
(@ravindertyagi) reported
@virginmedia is there a service issue in Cambridge as I am unable to get connected.
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia Hello, I am still yet to hear back from my complaint and its been over 28 days. Along with this I'm still not getting my SAR. I am not texting your ridiculous service as it does not work, I am also not spending half my afternoon calling again. I want a call back ASAP.