Virgin Media Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Aberdare come from postal codes CF44.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent Virgin Media outage reports came from the following cities: Aberdare, Hengoed, Caerphilly, Rhondda and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Total Blackout | |
| Hengoed |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Rhondda |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Tonypandy, Wales
@virginmedia I need some help with a question, I keep going to message online but it’s going round in circles
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Kevin Williams 💙💛🏴
(@williamsk67) reported
from
Treharris, Wales
@JonoMoulds We’ve got a problem with Virgin media, too. We cancelled his mobile phone contract when it ended, but they kept on charging him. I cancelled his DD, now they are threatening to send the bailiffs round. Absolute ***** the lot of them. I’m ****** fuming butt!
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Lee Gilbert
(@LeeMGilbert) reported
from
Pontypridd, Wales
@virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Byron
(@Byron69768507) reported
from
Pontypridd, Wales
@virginmedia Crap day and yet again crap broadband
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@virginmedia how can I get in contact with customer services?
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Rhys Caswell
(@CaswellAlun) reported
from
Pontypridd, Wales
Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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Jason Howe
(@H7WEJ) reported
from
Caerphilly, Wales
Let's hope @virginmedia broadband service is better than their pavement relaying skills. Disruption and mess all over Caerphilly.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Paul Dignam
(@pauldignam) reported
from
Pontypridd, Wales
@AdamLee2011 Same not working for me either @virginmedia
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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Sarah Tamsin
(@Tamsininnit) reported
from
Pontypridd, Wales
What's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Darron Knibbs
(@DarronKnibbs) reported
from
Caerphilly, Wales
@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Daniel Williams
(@BottleShopDan) reported
from
Maesteg, Wales
@WonderSpotCafe @vmbusiness We had exactly the same... forced into an upgrade..across our sites.. because they were no longer maintaining a package they were still selling.. We will be gone as soon as we can Also **** Branson
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Drew Evans 🏴
(@dae_1989) reported
from
Pontypridd, Wales
Hello @virginmedia. What ******** is going on in the CF postcode?? No phone, internet or TV. Your website says everything is okay. It clearly isn’t.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Northwood
(@EmmaNorthwood3) reported
@virginmedia Hi, the YouTube app on my tivo box has not been working for nearly 3 weeks now, unsure how to fix other than general reboot ect, can you help?
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Wesley Dolly
(@wesleyddolly) reported
@virginmedia Nope never had one ever like I said I get a text every month to my phone
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CW
(@cdaw_uk) reported
@virginmedia I've reset the router. Seems to be getting 450Mbps down and 56Mbps down on a Volt Gig1 Fibre Broadband package and only 1 was connected using 5G in the same room as the router. Could be a bit faster.
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fb🫡
(@faris0325) reported
Please ******* d13 you stupid cun\\s @virginmedia
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Sport Science and PE
(@IB_SEHS) reported
@Ofcom When can I lodge a complaint with yourselves about @virginmedia I’ve been trying to get a matter resolved since 14th November which they have not helped with
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Dee Crooks
(@deecrooks1974) reported
@virginmedia the Internet service that you provide to me for £46 a month is dreadful. Issues are son being kicked for Internet lag, IP address etc Fortnite have banned him after years of paying for v bucks. @EpicGames @DonaldMustard Need resolved asap I am in a contract and
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Mikopath
(@_Mikopath_) reported
@virginmedia how do I fix a DOCSIS network access denied error? My WiFi hasn't worked for a whole day now
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Liz McDade
(@mcdade_liz) reported
@virginmedia I have had a reoccurring issue since before Xmas and can’t get through on chat now to arrange an engineer out as box is faulty
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C A Z 🦦
(@itscarly83) reported
@DebbieSioux @virginmedia Just go straight to the Ombudsman. If VM can’t be bothered to resolve things, a professional body needs to be involved. I myself having issues with complaints not being addressed so going down the Ombudsman route!
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KerayzieArt
(@KerayzieArt) reported
@virginmedia plz help! I’ve been trying to change my password for the media app regarding a mobile device. It just won’t confirm one I change the password. I need to pay a very overdue bill but cannot access the app.