Virgin Media Outage Report in Failsworth, Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Failsworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Failsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Failsworth, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Salford, Bury, Stockport, Oldham, Rochdale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Bolton |
Wi-fi | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Failsworth, England
Latest outage, problems and issue reports in Failsworth and nearby locations:
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
-
Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
-
Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
-
Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
-
Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
-
SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Al
(@Al49870764) reported
@virginmedia I told you i wont speak with your customers service because you hire a bunch of prepubescent teens and then train them to be arseholes. You have been consistently spamming my email with threats. And now you claim you dont know. Ill be raising harassment claims at this point.
-
kirsty
(@kirsty01540489) reported
@virginmedia Hi, it says there’s no issues. I’m either not on my internet at all or it take forever to load or goes down every 1 minute. Can’t listen to music without it pausing every 1 minute, can’t loads website without it taking 1-3 minutes or can’t even load,etc
-
Mo
(@HitchinSquare) reported
@virginmedia As expected you all are the simply time waster and nothing else. Good in playing ping pong but rubbish in helping and resolving the issue. Glad I have cancelled the service of the crap and useless company. I WOULD HIGHLY RECOMMEND OTHERS NOT TO GET FOOL BY THESE LUNATICS
-
Rachel Ward
(@rchlwrd) reported
@virginmedia It’s not just us. My mum too had the same issue and is now being harassed by yourselves to come back. She already has another connection installed by another supplier. Your retentions team tried to advise her that she didn’t need the 1GB speed she is getting (for less money)…
-
Chris
(@olops) reported
@virginmedia Annoyingly, I can't seem to change my mobile plan to a competitive one via my account. Would you change my sim only plan to the 5GB / £6 / 30 day Unlimited calls and texts plan asap or I'll have to start looking for an alternative service provider. cc @Anwends
-
Matthew Parks
(@mjparks8) reported
@virginmedia I want to cancel my contract, I keep getting transferred back and forth. DM me and I can provide contact and contract details.
-
CryptoDan2k
(@CryptoDan2k) reported
@virginmedia No errors, I check this evertime this is how I believe it's the router at fault and the line. As most times there is is an issue or sometimes there is no issue listed and then you phone up for an engineer and there is an issue
-
🍑
(@emilypeach297) reported
@virginmedia Hi I need help, our WiFi box set up isn't working, I cant get through to a human, it won't accept my password because its not properly set up and the box is flashing a colour that they say means nothing so wtf do we do now
-
Brettd 🇬🇧 eu free
(@brettd76) reported
@virginmedia Before anyone joins virgin be warned, if you need to reduce your bill you can't, if you want to just get broadband you can't it'll costs you £280 If you leave it'll cost you £280. 16yrs we've been with them & this is the last customer loyalty is as big a joke as customer service
-
Louise Stirton💚🤍💜
(@louisestirton) reported
Is it possible to remove @channel5_tv and @5star_tv from @virginmedia boxes? never watching that scum again been trying to figure it out no luck so far 🤔🤔🤔🤔