Virgin Media Outage Report in Ellistown and Battleflat, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ellistown and Battleflat, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ellistown and Battleflat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ellistown and Battleflat, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coalville, Atherstone, Nuneaton, Swadlincote, Loughborough, Hinckley and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
Internet | |
| Leicester |
Internet | |
| Coalville |
Internet | |
| Leicester |
Internet | |
| Leicester |
Internet | |
| Atherstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ellistown and Battleflat, England
Latest outage, problems and issue reports in Ellistown and Battleflat and nearby locations:
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Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia have to be the MOST unhelpful when it comes to customer service. I’ve been going round and round and round for an issue your technical engineer has already highlighted!!!!
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Andy Oram
(@Andyoram25) reported
from
Ashby-de-la-Zouch, England
Trying to watch #LIVWOL but pic quality on ITV4 is awful. Tried ITV X app & not any better. The Virgin Media ITV X app isn't working. This is poor but not unexpected from ITV who just cannot do digital stuff.
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
When you have a smart house and your @virginmedia #Wifi goes down so nothing is working 😳 now the kids are moaning at no tablets, @PlayStation or @xboxuk there is only so many times I can reboot the hub...... #internetdown
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
FINALLY!!! After raising a serious complaint with @virginmedia with the prospect of the ombudsman getting involved... They've finally got my services up and running Now all that remains is for them to sort out some compensation and then we can pretend this never happened
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julie marlow
(@iamthemummy) reported
from
Ibstock, England
@virginmedia @virginhelp Refund me 6 weeks line rental for a start ... issue adapters to all house holds on the land line system before you change to hub, so customers are not left unable to make or receive calls.
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia We followed instructions to switch phones to fibre optic. Can dial out but can’t get calls. It’s really upset my mother in law as she is vulnerable and we are her emergency support. Our mobile signal is very poor at home, so she is frightened she can’t contact us.
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia Everyone is very apologetic but that doesn’t help give a vulnerable old lady the peace of mind that her son is available at the other end of the phone, should something happen.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
I'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
@virginmedia If you can sort out the compensation for the 2 weeks loss of service, that'd be great 👍
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National Forest E-Bike Holidays
(@Ebike_holidays) reported
from
Ashby-de-la-Zouch, England
@virginmedia It’s even more stressful as we can’t tell her when you will resolve the problem. Extremely poor service.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Hi guys, I’ve put my UK sim card in my phone while I’m back in the country (I’m still paying the contract) - but I’ve had the sim in for 9 hours and I’m still not receiving any service. Can you assist please?
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia Yes it must have shorted itself overnight @virginmedia can I please cancel the engineer?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Narborough, England
2 weeks now and I still haven't got any service from @virginmedia!!!! I'm starting to think they're doing this on purpose
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Alexandra Johnson
(@ASJPhotography) reported
from
Coalville, England
@virginmedia One of your tech engineers confirmed the problem in our local area and following a conversation with customer service they kept trying to get me to create multiple networks for speed. This wasn’t the problem, the problem was amplifiers in the local area!!
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Michael Sarjeant
(@sarjeantm01) reported
from
Burton upon Trent, England
@virginmedia We have an engineer booked for Monday but I don't believe this is really acceptable with the amount of money we pay each month we should be able to expect a service which works, I understand there will be issues but over 3 hours later nothing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sundus Saeed
(@SundSaeed) reported
@virginmedia No as I said before we don't have any contract and we never receive any bills.
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Nik Adhia
(@Nik_Adhia) reported
@virginmedia That doesn't exactly solve the problem of being notified of faults in the first place, or planned works. Is this not something you should least SMS impacted customers? We get enough useless marketing texts - this could at least be helpful to notify customers to plan accordingly.
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Sarwar Shah
(@SarwaRxShah) reported
@virginmedia I did today, same reply of having to wait another 24-48 hours. Still waiting for a manager to give me a call since last Wednesday. Terrible service. Same message each time from Virgin Media, have rang every day since Wednesday. Can you give me a direct line to a manager. 1/2
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H
(@H69985948) reported
@virginmedia I can't I am using my pc to access the board, under "slow broadband"
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Jake
(@Jakosaur) reported
@virginmedia Are all your live chats closed? We want to discuss changing package as it's getting too expensive compared to new customers. Also want a Hub 4 to try fix some issues as it has a newer chipset inside!.
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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Sean
(@1878SC) reported
@virginmedia not a customer of yours but my new property has all the virgin cables etc. Will you remove them?
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia Running out of patience with you seriously...EVERY...SINGLE..DAY.. you literally shouldn't be able to operate anymore, never can provide a decent service that customers are PAYING FOR
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🏴🏴 gerard JOCK dowdall
(@gerard120474) reported
@virginmedia so how many people are working at your customer service ? 2? . ive lost all channels on 1 box for the last 2 days which im paying a lot of money for the service im not getting . ITS IMPOSSIBLE TO TALK TO ANYONE TO SORT THIS OUT . 🤬 but you just keep taking my £
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nkrs87
(@nkrs87) reported
@virginmedia I have multiple devices that can’t find the WiFi anymore. That’s the issue.