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Virgin Media

Virgin Media Outage Report in Marsh, Kirklees, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Marsh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marsh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Marsh, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Leeds, Holmfirth, Dewsbury, Ashton-under-Lyne, Cleckheaton, Liversedge, and Pudsey.

CityProblem TypeReport Time
Halifax Internet 5 hours ago
Bradford Internet 7 hours ago
Halifax Internet 11 hours ago
Halifax Wi-fi 11 hours ago
Halifax Wi-fi 14 hours ago
Batley Wi-fi 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marsh, England

Latest outage, problems and issue reports in Marsh and nearby locations:

  • ollie_wilko
    Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.

  • JordQUAD
    JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    @virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    @virginmedia Its a Hub 3. Therein lies the problem.

  • cgagg
    Carl. (@cgagg) reported from Birkenshaw, England

    @OBiW4NSHiNOBi @virginmedia Lol. In a bad way.

  • Carla_SHELDERS
    Carla Sheldon (@Carla_SHELDERS) reported from Huddersfield, England

    Dear @SkyUK please can you help, I can’t get a signal for TV so have to use @virginmedia which are literally extortion. I feel it’s unfair that the location that I live means I have. I choice but to pay through the nose. #help #tooexpensive #needskysports

  • nobby1979
    Nobby (@nobby1979) reported from Bradford, England

    @virginmedia your customers service is poor I mean you make me go through the hassle of press this button for that to tell me your closed THANKS FOR NOTHING 🙄

  • davidjfshaw
    David Shaw (@davidjfshaw) reported from Bradford, England

    @virginmedia not great tonight guys... Only called to cancel sky sports but due to way the calls been handled, I'm currently in the que to cancel my subscription.... 😔

  • HarleySC91
    Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.

  • HarleySC91
    Harley SC (@HarleySC91) reported from Leeds, England

    @virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.

  • Scarlet_Witch27
    Kay 💕 (@Scarlet_Witch27) reported from Leeds, England

    off on my phone to use social media. As usual, appalling service. #virginmedia

  • ponddonkey
    ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England

    @virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.

  • ollie_wilko
    Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.

  • brendanfarrell
    Brendan Farrell (@brendanfarrell) reported from Leeds, England

    @virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.

  • AnthonyyBurke
    Anthony (@AnthonyyBurke) reported from Dewsbury, England

    @virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.

  • ollie_wilko
    Oliver Wilkinson (@ollie_wilko) reported from Leeds, England

    A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm

  • SP1D3R_Sway
    Martin_Sway 🦁🦁 (@SP1D3R_Sway) reported from Leeds, England

    Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers

  • pipathon
    Richard Milnes (@pipathon) reported from Ossett, England

    Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....

  • JordQUAD
    JØƦÐQUλÐ (Dredgen) (@JordQUAD) reported from Leeds, England

    Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.

  • msubham03
    Subham mukherjee (@msubham03) reported from Huddersfield, England

    Internet has been down since yesterday afternoon @virginmedia On login it shows internet access denied Can I have some news on it on how to get it back again... @VMSolutions_ @VirginMediaNews

  • CraigTheGuard
    Craig The Guard (@CraigTheGuard) reported from Huddersfield, England

    Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.

  • itsRajivShah
    Rajiv Shah (@itsRajivShah) reported

    @virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down

  • jackona80
    Antonia Jackson (@jackona80) reported

    @virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?

  • lg3807
    larry gomez (@lg3807) reported

    @virginmedia If your online complaint is not working, remove it or put a notice.

  • Aliceshackles77
    Yvette (@Aliceshackles77) reported

    @virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate

  • ADSZumbaGlasgow
    Shannon Shiell (@ADSZumbaGlasgow) reported

    @virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!

  • MusicScott96
    ScooT Aka Scott (@MusicScott96) reported

    @virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?

  • immyp52
    imster (@immyp52) reported

    @virginmedia Yes he did am not happy about this poor customer service

  • meansy73
    Glenn Robbie Roberts (@meansy73) reported

    @virginmedia That I will be sent a text with a link that tells me it’s not working.

  • KevinHaresign
    Kevin Haresign (@KevinHaresign) reported

    @virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.