Vodafone Outage Report in Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (22%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Mitcham, Thornton Heath, Guildford, Carshalton, Crawley, Surbiton, Worcester Park, Addlestone, Sutton, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
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Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Woking, England
@VodafoneUK absolutely rubbish service. Waited two weeks for an unlock code and now I have to wait longer with no definite time scale. Promised call backs not received. So angry 😡
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mr S.
(@Phatchoked1) reported
@VodafoneUK I got a new contract in November and a new phone and it's still not come. They offered me a coffee as compensation. I blame myself was the same nonsense last time I renewed my contract. Worst customer service I've ever seen as well.
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TwinFolk
(@Robjn12) reported
Why is there no Data signal in Stroud Town Centre Postcode GL5 ? @VodafoneUK #Stroud
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Castillo
(@SteveCastell) reported
@VodafoneUK I recommend that people do not buy services from Vodafone when it is for a vulnerable / elderly person. Their online ordering fails to provide additional of another named person on the account. In the event of installation issues they will not talk to you until the vulnerable
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Castillo
(@SteveCastell) reported
@VodafoneUK If this is a migration of a phone line with a care alarm attached, Vodafone will not tell you if the service on the line will continue putting the vulnerable person into a potentially dangerous situation. If Vodafone made a provision in their web ordering process to mark the
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P R Hull
(@PaulRHull) reported
@VodafoneGroup @VodafoneUK does anybody care about business users ? Still having problem with my account !! #Poorservice #business #loyalcustomer
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Phil
(@LFC_Povey) reported
@VodafoneUK I need someone to run a line test on my broadband as it keeps dropping. Want to see if there’s a problem with it. I’m still in hold. Do me a favour and answer the phone 📞 👍
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Dan Dyer 🏳️🌈
(@AltEvolutions) reported
@VodafoneUK It’s not getting to talk to someone that’s the problem, I already have and I wasn’t offered any deals or even any loyalty discount even after being a customer for the best part of 10 years.
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Caty
(@SmithCatzzz) reported
@VodafoneUK Day 10 no internet, unsatisfactory communication, 5 hours wasted today on calls and still no resolution or replacement router 😡
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Belinda 🇬🇧
(@Belinda1972Clay) reported
@VodafoneUK Unfortunately it sends me to a tracking page which isn't any help without a tracking number
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NIPPY NATz/NUTz
(@BritainNorthern) reported
@VodafoneUK hello u installed my new internet in early nov but despite repeatedly tellin u the router has arrived it still hasnt arrived and ur billing me for stuff i cannot use awful service promised it would be 3 days then 2 weeks its now 3 months wth is going on ???????