Vodafone Outage Report in Surrey, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (21%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Mitcham, Thornton Heath, Guildford, Carshalton, Crawley, Surbiton, Worcester Park, Addlestone, Sutton, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Dad
(@OnlyOneLuff) reported
from
Salfords, England
@VodafoneUK No thank you. I have called twice and wasted enough time. Its so much easier to just switch network than having to request a freedom of information act. 👋
-
Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
-
Jon Fautley
(@filace) reported
from
Guildford, England
@g0lfp @VodafoneUK In their defence they did include their phone number, which goes through to their “automated assistant” that fails to understand you. That’s ok, I pay for Prime Contact… but they’re never there. No problem, I’ll just email… oh wait.
-
Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
-
Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
-
KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
-
William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
-
G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
-
Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
-
Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
-
Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
-
Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
EActNowUK #fightpovertynotpoorpeople
(@eactnowuk) reported
@seeing4d @giffgaff still... as they REFUSE to give me a completion date for mast 780, I'm leaving them ASAP...I can't cope with trying to deal with @VodafoneUK any more, cos they REALLY don't give a **** if their delays in fixing the mast KILL ME... #FuckVodafone #FixMast780Now #FixMyMastVodafone
-
YKO
(@YulchyonOK) reported
@VodafoneUK Vodafone, it doesn not work from the moment you have announced about free calls. Before I could call Ukraine, and now not. Im unable to reach my family- the call does not go through at all. You mislead customers and your customer service was completely useless!
-
Robin McKelvie
(@robinmckelvie) reported
@VodafoneUK Nope. Let you guys know at 10am Sat I’m charging £8 per hour until service back. So I’ll expect that paid when back up. Complaint already filed as this is an avoidable situation caused by individual and systemic failures at @VodafoneUK @VodafoneBizz.
-
Mark Thompson
(@MarkReckons) reported
@VodafoneUK Hi Charlotte. I am trying to get a Neo Smart Kids Watch working but the instructions in the smart app don't work and I have been unable to speak to anyone who can help me within the customer care team.
-
VFW LDN
(@vfwldn) reported
PART 2: At the time we took out the contract, we were told this Gigacube was "great for gaming". @VodafoneUK @VodafoneGroup - what can be done about this please? Will have to publish a story about this if nothing can be done. 2 hours on the phone to support was a waste of time
-
princess🧚🏾♀️
(@teeshakur_) reported
@VodafoneUK What’s the point? The complaint has reached customer relations & the person helping isn’t helpful at all. I called today SPECIFICALLY requesting not to speak to them, and that’s the very person that’s called me today. Not interested anymore tbh. Can’t wait for my contract to end.
-
Dan Archer
(@djsarcher) reported
@CityFibre @VodafoneUK I know that, but I do need you to talk to my service provider since the fault is a CityFibre network issue. For the last 10 days Vodafone agents have been given the same message from your team without any details of when an engineer will fix the problem
-
Sarah Jones
(@MrsJonesSaz) reported
@VodafoneUK First phone: my sister's hand me down in 1997, so it resembled a brick and you had to pull up a flimsy aerial to get signal. Favourite phone: Sony xz premium First game: Snake (classic!) Favourite game: Wizard's Unite (gutted its not supported anymore)
-
Nat 🏳️🌈🏳️⚧️🇹🇼🇺🇦
(@Natigska) reported
@VodafoneUK @CostaCoffee Or I could just stay with the superior network Three and buy a large coffee
-
Graham Harvey
(@bedstag) reported
@VodafoneGroup @VodafoneUK I'm fed up of telling you this... Your support network DOESN't WORK!!! Why do you think I came to twitter? Not to tell you, you don't listen. It's to warn your millions of customers that you do absolutely NOTHING when anything goes wrong. They have a right to know! #Fail