Vodafone

Vodafone Outage Report in Surrey, England

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The latest reports from users having issues in Surrey come from postal codes RH5.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Surrey, England 07/23/2024 19:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Teddington, Guildford, East Molesey, Banstead, Morden, Walton-on-Thames, Redhill, Crawley, Surrey, Weybridge, Leatherhead, Epsom and Carshalton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • batmanintheming Ian (@batmanintheming) reported from Godalming, England

    @VodafoneUK It has not been the service that we were expecting

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK Broadband down since late last night, is there a problem?

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @VodafoneUK @chiekoarts2020 I can't connect to Broadband. Is there a problem?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • RedUKacion Raúl Ram 🇨🇱🇬🇧 (@RedUKacion) reported from Godalming, England

    @VodafoneUK can you just sort out your terrible to none data connection from Havant to London through Guildford. It is shocking that on these 90 minutes on a train I can't even check my email. Thank you @SW_Help for having a sort of decent WiFi on board.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • JustJC_London JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • terrybennett671 Terry Bennett (@terrybennett671) reported from Crawley, England

    @mileswithshell @VodafoneUK It’s the worst ever I did a live chat with them took 2 hours and 2 people and 2 bots when the bill came it was more so I sent a copy of the chat and saved and they said we should not of gave you that price but will honour the deal

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported from Crawley, England

    @littlemsallday @VodafoneUK Does it work right now? Mines been down since last night

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • blakeeeeh Ryan (@blakeeeeh) reported

    @VodafoneUK my internet’s been down over an hour, any ideas?

  • JessSalop JD (@JessSalop) reported

    @VodafoneUK , what a joke. Customer services - 'yes, you have had awful signal for weeks because a mast is down. No, I cannot tell you how long this will continue. I hope you have a great rest of your day.' Next thing they'll be asking if I want f,,,ing fries with that. Awful.

  • GHORI1030 PRATIK GHORI (@GHORI1030) reported

    My out going is Closed. Please active my outgoing call active. That number 9879235216. If any problem please call us 9898005982. @VodafoneGroup @VodafoneUK

  • nevana neil evans (@nevana) reported

    @VodafoneUK I have done this and have had one text in 3 days saying what you said. As I am having to travel into an office each day as have no broadband at home would be helpful to know when you will fix this. It is costing me time and money and am getting no sign it will get resolved.

  • HakIsAStar Proposition Hak (@HakIsAStar) reported

    @VodafoneUK So I can upgrade on the app but not cancel lol it is well

  • Ramasesuk Ian Robinson (@Ramasesuk) reported

    @VodafoneUK I spoke to someone on the phone and they couldn't help and i told him i would be trying another company and all he suggested was i pay £125 to end my contract and get a sim only deal not sure how that was meant to help

  • LukeNsookie SookieNLuke (@LukeNsookie) reported

    @VodafoneUK So someone with heart problems pay as you go bundle in the same month of the bundle you stop me calling and texts

  • Kath_BlckBx Kath Clarke (@Kath_BlckBx) reported

    @VodafoneUK I ordered a new phone, and contract was sent to old email. Called back and had to re-order again. No phone arrived. Called back and told that there was a glitch and have to order it a 3rd time. Worst customer experience and been customer for 10 yrs.

  • R93 R93murph (@R93) reported

    @VodafoneUK No worries- should add the times to the call :) It's just a quick one. Was offerd £200 & 25% tariff discount as compensation last year. Long story short the upgrade that was planned never materialised as the costs drastically increased. I asked if it could be carried forward

  • BJDunn33 Billy Joseph Dunn (@BJDunn33) reported

    @VodafoneUK @LightningFibre Just my phone. Everyone else is in bed. This is a joke of a connection. My phone buffers too. I shouldn't be dealing with this. There is a line issue at the green box again I just know it. Its always my premises. No one else's.