Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/21/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • juleslavin Jules Lavin (@juleslavin) reported from Islington, England

    @VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • g_bonfiglio Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • Lockett57 J. (@Lockett57) reported from Poplar, England

    @VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

  • bailiffbabe Oriel Hutchinson (@bailiffbabe) reported from Islington, England

    @bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Mo1997___ Moesha💋 (@Mo1997___) reported

    @VodafoneUK honestly shocking service. Absolutely terrible.

  • AndyQuinn_Fire Andy Quinn (@AndyQuinn_Fire) reported

    @VodafoneUK is there any way of actually speaking to a member of your staff other driving down and knocking on your door? Pretty sick of having to say the same thing in a different voice several times to one of your machines, only to be told to hang up. Great customer service 👍

  • CeriJonesChef Ceri Jones (@CeriJonesChef) reported

    @VodafoneUK I’m also about to be charged my first bill which given I still don’t have service is outrageous. Every single step of this installation has been a catalogue of errors. It’s hard to understand such uselessness from a reputable company

  • nighto12 terri nightingale (@nighto12) reported

    @VodafoneUK why is my signal so low been like this for 2days now

  • BChandler991 B Chandler (@BChandler991) reported

    @VodafoneUK It's okay it only lasted 20 minutes. Just found it odd yours and O2 went down at same time.

  • marvified marvi suaboksan (@marvified) reported

    @VodafoneUK is you website down?

  • PavanKmes Pavan KMES (@PavanKmes) reported

    @VodafoneUK Number one useless network in South India 😡, they can't give service about network issue they need money, Big theef

  • Chrisfaherty Chris Faherty 🐜 (@Chrisfaherty) reported

    Hey @VodafoneUK. I visited your shop in Bath today and had excellent customer service from Colin. He could not have been more helpful. I would appreciate it if this could be passed on to his manager. Very impressed.

  • Mrs_gimble Sharon Tait (@Mrs_gimble) reported from Scarborough, England

    @VodafoneUK shocking customer service guys- you can do better than this- can anyone help me please? Online chat can’t help, nor can going into a branch.

  • rubyru1987 Lauren B (@rubyru1987) reported

    @VodafoneUK Wow what shoddy customer service your staff have!!! my work phone was cut off with absolutely no notification because i have major surgery so didn't use my work phone for a while now you are telling me it can take more than the 24 hours u already to me to wait!!!