Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Beckenham, London, City of Westminster, Croydon, Tower Hamlets, Hammersmith, Wandsworth, Ealing, Dagenham, Hackney, Southwark, Islington, Camden Town, Southall and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
 Beckenham |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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William
(@willyhamm) reported
from
Hackney, England
@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Blue Letter Boxes
(@Cat5weaver) reported
Just called .@CityFibre to see if someone can give me a clue as to when I might get FTTP, two years after they dug up my street. Verdict. Both they and .@VodafoneUK are less use than a choclolate teapot when it come to informing customers about future service availability.
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shaq
(@ShaquilleCalle2) reported
@VodafoneUK are a shambles!! Scamming me definitely!! They messed up my contract and constantly lying. IM DONE WITH THIS!!! I’ve been with them for some time and this is how they treat a loyal customer!!!!!
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shaq
(@ShaquilleCalle2) reported
Now they want me to DM, what so we can go through a long process and still not sort it out!!! Really I shouldn’t even be paying for the bill, they caused this. Is this going to resolve my bill issue and get me my Apple Pencil?!!! @VodafoneUK
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Rohan Banerjee
(@RBanerjee23) reported
@VodafoneUK This issue is now resolved, cheers
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Ryan Dilks
(@dilksymatey) reported
@VodafoneUK Your customer service really is a gigantic pisstake. Well done.
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garry mcfall
(@garrymcfall) reported
@VodafoneUK why do you not reply to further issues nor do your colleagues return calls for new business
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Darren
(@EastieOaks) reported
48 hours @VodafoneUK that is what the dm from your team said on Saturday it's now late Wednesday afternoon and I still have zero service. please, please please fix this. For those seeing me @ Voda so much I ordered the phone on the 23rd October and still have no working service.
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Ben Evans
(@benev91) reported
@VodafoneUK I think your customer services need to be trained on the use of PAC codes. Apparently using one will create a whole new contract... I feel like I'm doing your job of educating your staff.
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Dav
(@Dahveed29) reported
@VodafoneUK I'm only getting this "amazing" free 500MB offer if I top up 10£ - probably cos I'm *only* a PAG customer, never mind it has been 18 years...
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charl
(@DorkyCharl) reported
@VodafoneUK if you check dms I have mentioned it all before. It's very hard to just cancel simple things and again it's nearly been an hour trying to contact someone. I was passed to the wrong department and am waiting again