Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Bromley, London, Greenford, Hackney, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Newham, Southwark, Paddington, Hammersmith and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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Suleman Alibhai
(@suleali) reported
from
Hackney, England
@VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone
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Manny Montanaro
(@MannyMontanaro) reported
from
Islington, England
@VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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Lewis 🇪🇺 🇬🇧
(@LJB179) reported
from
Lambeth, England
@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Ken
(@KdLS_7) reported
from
Camberwell, England
@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@VodafoneUK can I have some help please 🙏
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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Ivan Clark
(@wobblyclark) reported
from
Poplar, England
Hey @VodafoneUK is there a problem with your 4G data network. Three family members all on Vodafone, pictures not appearing in Twitter feeds. Been like that for 3 days now, wherever we are. Not a @Twitter problem as mates on other networks all good. What could this be?
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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🇺🇦 Phil Swallow 🦅
(@Phil_Swallow) reported
from
Whyteleafe, England
@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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Bethany Cole
(@coleb86) reported
from
Ealing, England
Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…
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Joe Curtis
(@jccurtis1) reported
from
Merton, England
@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Alderslade
(@NickAlderslade) reported
@VodafoneUK hard to think of reasons not to cancel w. you! App doesn’t work, phone customer service is list of choices b4 YOU hang up, and bot prompts to security which I pass without having to enter a thing, before if hangs. Like this for two weeks. I see @O2 in my future.
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JOHN DANKS
(@8499john) reported
@VodafoneUK Can you dm me please, as I have contacted you many times. To be honest I’m on the verge of leaving Vodafone with the service I’ve had.
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romeo
(@azherashraf1999) reported
@VodafoneUK I’ve got nothing but network issue in the postcode area eh54 8th I was meant to get a call to explain when this issue will be resolved.
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Jim Smith 🇺🇦
(@Jim_AFCB) reported
Day 15. At least @vodafoneUK now seem serious about getting this sorted, but apparently @CityFibre now say no update until THURSDAY. So that will be at least 18 days without an Internet connection at home. If fibre is this hard to fix every time, then I'm out.
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Alex Epps
(@Alexepps) reported
@VodafoneUK Hi there, mobile broadband has been non existent today. Normally a very reliable service - any eta on when it will be restored ? Postcode is BN1 3HE
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Recycled-Carbon
(@Cryptdropper88) reported
@Clarkson1977 @VodafoneUK Would be nice wouldn't it. I'm a new customer and sent them a message (after choosing advisor) over an hour ago and nothing back
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Mister Johns
(@direct_johns) reported
@VodafoneUK Vodafone have a system where when you complain by chat or telephone they pass you from person to person taking well over 50 minutes so that you hang up.! In order to get attention to my 14 month problem I cancelled direct debit.Vodafone fined me £5. I am 85 year old
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Ape Dollar
(@ABlazinApe420) reported
@VodafoneUK the worst customer service I’ve experienced through any network provider
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Sirius
(@Clarkson1977) reported
@VodafoneUK Anytime today would be fantastic. Painfully slow data service.
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Open Broadcast Systems
(@OpenBroadcastSy) reported
Hi @VodafoneUK, are customers able to access your 5G Standalone (SA) test network in London or is it just a technical trial? (note: this is not your existing 5G NSA network).