Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Ealing, Croydon, London, Hackney, Southwark, City of Westminster, Southall, Hammersmith, Newham, City of London, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Southwark |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Michael Di Stefano
(@DiStefano1410) reported
from
Wandsworth, England
Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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Hayley Goddard
(@hayleyecg) reported
from
Stratford, England
@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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Nate 🏳️🌈
(@TheloneNavajo) reported
from
Islington, England
@VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal
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Simon O'Farrell
(@OFarrellSimon) reported
from
Richmond, England
@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection
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Kate Burness
(@kateburness) reported
from
Hounslow, England
@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Wild
(@wutheringwitchy) reported
@VodafoneUK hello, not had any internet since yesterday afternoon. Told there’s an outage in my area and to check back within four hours, that was yesterday and still nothing. Can’t use my tv or any of my smart devices.
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huh
(@Cease0fire) reported
@gwyrdhanmor @GeorgeMonbiot @VodafoneUK They must incentivise it with part profit shared... I know that if you ignore the debt collector and pay it back to the owed company it disappears. Horrid system...
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Steve White
(@stevewhite61) reported
@VodafoneUK Waited 30 minutes with no contact at all. Appalling service.
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HarDen1997
(@harden19971) reported
@EleanorMonbiot @GeorgeMonbiot @VodafoneUK I would take a name and number and tell them you are making a complaint to the police for harassment.
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Lee
(@ffswhy) reported
@meltedbyu I'm with @VodafoneUK get a wifi extender with alexa built in and extras if signal bad around the house. Sounds too good to be true. Well it is. As the extenders never stay connected and are constantly having to be reconnected!
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LUFC - Just a fan (Chris) 💙🤍💛
(@LufcJust) reported
@ChrisSo49764235 @VodafoneUK Was told yesterday it would be sorted by midnight and then today they told me that it would be repaired by 6am tomorrow. Poor service from Vodafone really! #vodafone
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Andrew Meaden
(@Ameaden) reported
@VodafoneUK Thanks for your info but it was your network that was the problem as emails, Facebook, web pages would not load so a Voda problem more than a Twitter problem as per usual. 👍
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Ricky
(@4funnotfame) reported
@VodafoneUK Thanks but you are too late, I'm home now after the final 2 days of my trip without service , i was relying on google maps to navigate so last 2 days were difficult and your helpdesk weren't very helpful
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Chris Sorensen
(@ChrisSo49764235) reported
@VodafoneUK @LufcJust What the F**k do we need a network checker for! it's not working and hasn't been for 2 days now, what people need is clear communication on when it's going to be back up. A lot of people can't work without the internet they pay Vodaphone to provide.
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Malc Whiley 💙
(@Scoots_n_Boots) reported
@VodafoneUK why is it so hard to find out how much it'd cost to cancel my Broadband contract ? Your Tobi "assistant" is useless as it just repeats the same nonsense when asking and insists my number is wrong when i enter it