Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southwark, London, Wembley, Hackney, Paddington, City of Westminster, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Noble
(@Terry_Noble) reported
@VodafoneUK what's the best way to talk to someone about my service? I have started having issues. I have a dual sim and the other sim (EE) is fine.
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pongpinged88
(@pongpinged88) reported
@VodafoneUK I’m being asked what my number is then ur hanging up wtf
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Shubham mate
(@Shubham77994333) reported
@VodafoneUK I have done recharge on my Vodafone number of 129 Rs.Amount deducted from my account but recharge not done on my number. I call customer care of Vodafone but they say we don't know any thing cause they r not able to see any recharge. Very Bogas services
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Andrew Scott 🍀
(@AndrewScottGB) reported
Hey @VodafoneUK, I’ve been trying to talk to someone about upgrading all our mobiles but no customer support staff available for last 2 weeks. Can someone contact me to cancel our contract instead please. #Vodafone #CustomerService #ChangingProviders
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KSal
(@ksal786) reported
Vodafone @VodafoneUK is a joke. Upgraded to a new phone and airtime contract only to be charged for the old and new airtime contract. Why would I knowingly want to pay you twice?! Spent two hours on phone to call centre with no resolution….Cc. @MoneyTelegraph
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Little J
(@Finch_Birdy) reported
@VodafoneUK hi can you help please my partners phone was stolen and reported to you as the same, but has since been reclaimed by him. How do we get the phone to work in making calls with new sim provided? He can receive but not make calls.
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Nick Patterson
(@nucl3arnick) reported
@VodafoneUK Nothing. Your network is garbage and unreliable (have you read Trustpilot recently @VodafoneUK?). Honestly, wouldn’t even give me a PAC code without termination when I have been without signal for over a week… not the first time either.
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Jonathan Kelly
(@GW2HFR) reported
@VodafoneUK Broadband down again...
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ᴄᴏʟ
(@ColArmy86) reported
@VodafoneUK A 3210! (Joke never owned a Nokia :()
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Emma Essex
(@EmmaEssex) reported
@VodafoneUK you make it so difficult for your existing customers. The frustration from having to send in proof of id etc when I've been a customer for 23yrs. I could understand if a new customer, I've never missed a payment. 1st time I was sent the wrong link. Endless hrs wasted!