Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Tower Hamlets, Croydon, Camden Town, Southwark, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hampstead, Hackney, Southall, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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William
(@willyhamm) reported
from
Hackney, England
@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
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Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Oakley
(@IanOakleyPiano) reported
@harwoodonline @VodafoneUK Ugh. That’s annoying. I’m with EE and get WiFi on the tube. Network coverage has been good.
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N Bolton
(@NBoltNotts) reported
@VodafoneUK I dont see how that will resolve the issue when what I actually need and needed from day1 was an engineer. So unless you can book me one I'll save my time.
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Richard Short🇬🇧🇫🇰Save a Life, Get Vaccinated
(@EHOinExile) reported
@VodafoneUK's 'pause and review' of their relationship with @GBNEWS prompted me to review, too. I'm now with Sky Mobile and should have moved ages ago. Not only a lot cheaper but their data roll over will save me a bundle and they use the O2 network.
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Brynn
(@Brynnzoid) reported
@VodafoneUK it's hard to believe but you customer support has got worse!! The robot on the end of the phone just hangs up now!!!!
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🅳🅰🆅🅴 🍷
(@davesleney) reported
@VodafoneUK For the 4th month running I’ve been charged for a service I’m not using. I have spoken to 3 different people who’ve assured me this has been cancelled. I will NOT be paying my bill until this has been sorted. I’m a customer of 20yrs and have nothing but trouble
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Hamble B&B Landfall
(@HambleBnB) reported
@VodafoneUK really disappointed that my vulnerable mother is continuing to be billed for a service she doesn't use. Despite me spending hours on the phone last week and settling her balance. It's horrible to see a relative being taken advantage off...please help.
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PRYNCESTON
(@princes8james) reported
@VodafoneUK your service has been sub-par lately! How can I be paying for a service, and not be getting signal so often?? You can’t even get wifi on the underground anymore, what’s up with that?
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Azzu Gioms
(@AGioms) reported
@VodafoneUK Pulling the plug on the underground Wi-Fi access was undoubtedly the worst decision you ever taken. We spend countless hours down there on our way to work and back home, we optimise time getting back to emails and messages (TIME IS MONEY!).
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Freya
(@speelingmstake) reported
@VodafoneUK You always just tell me there's work being done in the area and the signal will improve soon. I literally have ZERO bars! All anyone wants is the signal in Govan to EXIST! That seems like such a low bar we're asking you to achieve and yet......
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JON white hart LANE
(@JonOlias1981) reported
from
Edenbridge, England
@VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.