Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Hackney, Wandsworth, Croydon, Camden Town, Newham, Fulham, Paddington, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Henry Stewart
(@happyhenry) reported
from
Hackney, England
@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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Sean CPFC
(@SH20CPFC) reported
from
Ilford, England
@VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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.
(@JS2017JS) reported
from
Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Blackman
(@ColinRBlackman) reported
@VodafoneUK Having terrible trouble cancelling account of my elderly aunt. Spent 80 minutes on the phone yesterday, spoke to three people but was cut off. She's 86 and vulnerable. Please help
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The Incredible Hulk
(@Benizzle19) reported
@VodafoneUK I have been waiting for a return pack to send back my old handset for over 2 weeks now and there is currently a £500+ charge on my bill due to come out tomorrow which is no fault of my own. Can you help with this please?
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M Phillips-McFadden
(@phillipsmark) reported
@VodafoneUK 30 mins on hold for call centre! I ran a successful trade in check on my old phone and am expecting a post-back bag. Is there any way you can help me?
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Phil Cox
(@Connect_Croydon) reported
@VodafoneUK Hi Mark, I know what happened. Openreach had resourcing issues and cancelled it. Disappointing but understandable. Being lied to by Vodafone, told the engineer was working on the cabinet is inexcusable and far from understandable.
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🇬🇧🏴Northern Lad🏴🇬🇧
(@Norther45732933) reported
@VodafoneUK 80% there to cancelling 4 contracts on my account after being on the phone from 1400-1830 and numerous times since August trying to sort it, I didnt even want a discount as i turned it down, i just wanted a phone signal for what i was paying for 🤬🤬🤬🤬🤬🤬
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Emma McQuillan
(@emmabluepirhana) reported
@VodafoneUK Despite my repeated attempts to sort my broadband upgrade with you by phone and web chat over the last month, you have not listened, you have not fixed the problem, and you have now left me with no internet for the last 3 days. What a service.
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Leanne Wayland
(@leanne_wayland1) reported
@VodafoneUK who do I contact in regards to my Google pixel 6 pro. Had it just 2 weeks and not impressed. the phone gets so hot, keeps freezing, battery life is awful and I have to keep re starting it.
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Jo Hunt
(@Mutley1974) reported
@VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 you no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!
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Planet Pokiewood
(@PlanetPokiewood) reported
@VodafoneUK why is the Gigacube so poor?! £30 per month for the worst internet ever! It completely drops connection every 24 hrs and I have to reset it! The speed changes from ok - to super slow - when my mobile phone 4G is fast and consistent
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Jav López
(@javgalway) reported
Hi @OpenreachHelp, @VodafoneUK keeps mentioning my broadband Activation is down to you having problems... Is this something you can confirm please, if I give you more details...? @VodafoneUK can be extremely sketchy