Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Croydon, City of Westminster, and Southwark.

City	Problem Type	Report Time
Wandsworth	Phone	12 hours ago
Croydon	Total Blackout	1 month ago
City of Westminster	Internet	2 months ago
City of Westminster	Internet	2 months ago
Southwark	Total Blackout	2 months ago
Southwark	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Charlie Cassen (@charliecassen) reported 3 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Michelle Hastie-Wild (@hastiepops) reported 5 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  Ken (@kentdlsantos) reported 6 minutes ago from Camberwell, England

  @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

• 
  Mary Denyer (@denyermc) reported 7 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Thom Downie (@ThomDownie) reported 8 minutes ago from Wandsworth, England

  @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

• 
  Helen Cook (@HCook13) reported 8 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  MARK A IZATT (@markaizatt) reported 8 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 11 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Quentin (@quentinnield) reported 14 minutes ago from Lambeth, England

  Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

• 
  SA Morrison (@ShirlMorrison) reported 23 minutes ago from Lambeth, England

  @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

• 
  Jessica Pollard (@jessicapollard) reported 24 minutes ago from Bromley, England

  @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

• 
  Jason MacKenzie (@jasonmackenzie) reported 25 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  David (@gingertrvlguru) reported 28 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Bret Sinclair (@bret_plays) reported 28 minutes ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  So folks I’m doing another LIVE show tomorrow night on @rockingfoxradio , @VodafoneUK 4G, DO NOT let me down

• 
  John (@1scottishladdie) reported 30 minutes ago from Southwark, England

  @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

• 
  Quentin (@quentinnield) reported 33 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  Jay khalique (@k0909388) reported 36 minutes ago from Camberwell, England

  @VodafoneUK network in SE1 4AA has been down for over 2 days.

• 
  Vítør ★彡 (@vitor_teo_) reported 49 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  James Willmoth (@willmothj) reported 49 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GLJ (@garethlj1) reported 5 minutes ago

  I can’t believe that @VodafoneUK won’t let me cancel my mothers monthly fees without a power of Attourney - she has been in a home for the last 2 yrs with no ability to use a phone but Vodafone happily take their fees every month even though they know the situation. @DementiaUK

• 
  NeilosKitsonelli (@Neil_SUFC) reported 7 minutes ago

  @VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?

• 
  Steve Hills (@SteveHi52816694) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sky were **** when my dad died. **** them,wouldnt go near them again.

• 
  Kartikay Maloo (@maloo_kartikay) reported 12 minutes ago

  @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

• 
  niall Shannon (@lfcerneman) reported 14 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  Kartikay Maloo (@maloo_kartikay) reported 16 minutes ago

  What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 18 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  LaPoI (@PLZ1924) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx

• 
  david-samual (@laticssamuala) reported 21 minutes ago

  Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

• 
  John D (@JohnDemeza) reported 21 minutes ago

  @VodafoneUK what is your email address for complaints please for personal phone issues ?