Vodafone Outage Report in Thornton Heath, Greater London, England
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
City of London
|
Wi-fi | 4 hours ago |
|
London
|
Internet | 5 hours ago |
|
Islington
|
Internet | 5 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
-
William (@willyhamm) reported from Hackney, England@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
-
rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
-
Ian (@Vig79) reported from Lambeth, England@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
-
rizvonov fayoz (@fredycruger) reported from Hounslow, EnglandContract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
-
Claire Johnson (@C4U_Claire) reported from London, EnglandNot in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Hannah (@_h_wisher) reported from London, EnglandYo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
-
Claire Johnson (@C4U_Claire) reported from London, EnglandNot in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Sheila Bailey (@SheilaMaryBaile) reported from Ilford, England@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
-
Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
-
Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
-
Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
-
rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
-
Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
-
rizvonov fayoz (@fredycruger) reported from Hounslow, England@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
-
Delia Ozarchevici (@deliavici) reported from Paddington, England@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
-
Iwona Sadowska (@IwonaSadowska) reported from City of London, England@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
-
Michelle McGrade (@MichelleMcGrade) reported from Brentford, EnglandShocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
-
Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
-
Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy Claridge (@Amy_Claridge) reported@GeorgeMonbiot @VodafoneUK They treated my dad absolutely appalling. Would not speak to me despite me offering more health information than necessary. Brother had to drive seriously sick dad 20miles to a shop AND THEY STILL COCKED IT UP. Extremely bizarrely unprofessional customer care
-
Joe VO'Connor 💛💙😷 (@arjayo) reported@VodafoneUK Experiencing complete fibre broadband outage in Milton Keynes MK14 area. Have done usual diagnostics, off/on again etc. Please can you advise if CityFibre are aware and taking action? Stay cool and safe.
-
Neel (@neelfx) reported@GeorgeMonbiot @VodafoneUK This is an issue across multiple industries unfortunately. My father in law had the same issue when trying to close his elderly brother’s account with an energy company. Eventually they did resolve it but only when a complaint letter was sent (by post).
-
João Garrido (@iamjoaogarrido) reportedIs it just me or my phone data is very slow today? @VodafoneUK
-
James (@_JRW7) reportedJust the 40 minutes (and counting) for @VodafoneUK customer service to amend an incorrect bill.... Their service has always been awful, but this tops it
-
Victoria White (@victoriawhite21) reported@VodafoneUK absolute shoddy customer service on the chat function won't help with an upgrade cost. 3 months to go, I will be cancelling my contract. No way to treat a loyal customer
-
K_Bow (@KBow_7) reported@VodafoneUK No. I have already done that & signed up to your rather useless update messages. How about you actually make an effort & fix the issue, as well as improving your customer service?
-
AnnB (@AnnBachvarova) reported@VodafoneUK do you have a complaints form/link? Need to raise a complaint as you would be the reason a mortgage can be declined because you never sent a letter to say there was still a fee to pay when contract ended.
-
Michael «*» (@sparkslabs_com) reported@VodafoneUK You owe me £25.45 for the contracts I cancelled a month ago. You have not paid this. IF you do not pay up immediately, I shall be starting legal action, including bailiffs. You treat us this way so you should expect this in return. I expect you to reply immediately.
-
Marino Unger-Verna (@ma_ungerverna) reportedTook out a SIM-only plan with @VodafoneUK in late July, and after 3 weeks (and about 30 chats with their customer support) I still don’t have access to my number. Constant promises of resolution after 24 hours, ‘please rest assured’, etc. and it always gets worse