Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/16/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of London, London, Croydon, City of Westminster, Hammersmith, Ealing, Hackney, Southwark, Southall, Newham, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomCity of Westminster E-mail

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EdinburghPicker Edinburgh Lone Litter Picker (@EdinburghPicker) reported

    @m1ctk @VodafoneUK That would've been a long time... 15:00 today Monday 10/4/23 was bad enough!

  • WardahShahid9 Wardah Shahid (@WardahShahid9) reported

    @VodafoneUK Hi, still not working.

  • PaulMur52671821 Paul Murphy (@PaulMur52671821) reported

    @thegourmetboys @VodafoneUK I have the same issue , Vodafone live chat have set my router to update the firmware at some point today , I’ll see if that resolves it

  • alony_ty midnight 🌻 🇺🇦 🏳️‍⚧️ 🏳️‍🌈 (@alony_ty) reported

    @jezstevens @VodafoneUK @shortcurmudgeon It’s pretty rubbish that you have to go to Twitter to find out that this issue is nationwide

  • bahallathegreat Emily Atkins (@bahallathegreat) reported

    @VodafoneUK Ok are u getting back to me then as I’ve just reset the WiFi on phone and still having App Store issues

  • bahallathegreat Emily Atkins (@bahallathegreat) reported

    @MarkSim19571223 @VodafoneUK Oh my god thank god I’ve found another I’m going barmy here I’m in Surrey area down south and I just can’t log into my acc I can certain things like update the apps but add money to iCloud no lol

  • missinnesdrama Miss Innes (@missinnesdrama) reported

    @VodafoneUK no apple services are working on your WiFi after your broadband outage. Yes I’ve restarted the router. When will this be fixed?

  • alony_ty midnight 🌻 🇺🇦 🏳️‍⚧️ 🏳️‍🌈 (@alony_ty) reported

    @VodafoneUK Looks like it’s still down in gu10. Lack of updates very frustrating

  • Jconnors1982 john patrick (@Jconnors1982) reported

    @VodafoneUK shocking service again from Vodafone broadband, no wifi most the day. I can't wait for my contract to end.

  • charlievb88 Charlotte (@charlievb88) reported

    @VodafoneUK Still not working