Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Fulham, Newham, Hackney, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Dale Francis
(@DaleFrancis12) reported
from
Poplar, England
@VodafoneUK Your network is slow and have full signal in Canary Wharf.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Freya
(@speelingmstake) reported
from
Poplar, England
So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Freya
(@speelingmstake) reported
from
Poplar, England
Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Freya
(@speelingmstake) reported
from
East Ham, England
@VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Drnovsek
(@PDrnovsek) reported
@VodafoneUK @VodafoneUK is just not interested in solving customers' issues - even when Vodafone themselves caused them. Apparently it is THAT HARD to provision a DSL router on VF side that it will take you guys 72+ hrs... no comment...
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Anne Davis
(@IHTP67) reported
@tescomobile Thank you Rob yes it has disconnected from @VodafoneUK the old handset shows no network. Your support team have told my father they have no mechanism to contact your escalation team. It has been more than 24 hours now. I can DM details of my father's number?
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PR36
(@PR36P) reported
@VodafoneUK Link url is http (:) // () ec2-52-26-194-35 (.) us-west-2 (.) compute (.) amazonaws (.) com. Sender email addy info (.) complaint-vodafone (.). () added, and link remove to stop unintentional click.
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Mattacola 🇮🇹
(@Mattac0la) reported
@VodafoneUK Yeah I can access it now it’s too late and the offer expired ! when I tried yesterday It kept counting down saying retry. useless !
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@VodafoneUK why after years of service would my phone suddenly come up with ‘Invalid Sim’ ?
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Jon
(@JonPaul04) reported
@VodafoneUK I’ve been a loyal customer for over 25 years and now business account. I wanted to upgrade but Vodafone didn’t give me a good deal, so I went on sim only the advisor told me I only to be on it for 3 months then I could cancel. I went to cancel today and was told I had to £300.
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Frustrated Immigrant
(@FrustratedImmi2) reported
@VodafoneUK Hi there. Currently DH is online chatting with your technicians. So far it has taken FIVE hours and still no resolution. Apparently the activation of an eSIM while waiting for the activation of a real SIM (why can’t this be immediate BTW) is beyond your team.
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PR36
(@PR36P) reported
@VodafoneUK I think someone has hacked your system. Email received from info at complaint-vodafone. com regarding an outstanding complaint raised last month.
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @not_james_bond7 DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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tammyb75
(@tammywhammy24) reported
@VodafoneUK I havent recieved equipment. I want to cancel to ensure I dont get charged and 3rd time on hold over 20 mins today. Awful