Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, Hackney, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tope Sho
(@Topysho) reported
@VodafoneUK no vodafone internet service in cr5 london can this be resolved asap
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Brian Paxton 🏴
(@Brian50run) reported
from
Aberdeen, Scotland
@VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down
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Hels 💞
(@Its_Hels_Bells) reported
@VodafoneUK @wullie_docherty Will you stop tweeting the same generic response & tell us WHEN we can expect to receive service. In addition, WHY this has happened! Do you have engineers working today or are you lying & won’t have any engineers until tomorrow? Just be honest, some of us rely on service to work
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Iain
(@_genius_i_was) reported
@VodafoneUK @1981_Tarzan Honestly Trev, what is the point of asking people to keep trying the diagnostic app or the chatbot when it's apparent that the entire or substantial part of your broadband network is down. Not your fault but that's just daft and wasting people's time
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Mark Simpson
(@markafcb) reported
@VodafoneUK Yes, you need to tell your customers this and perhaps they won’t be quite so upset. Our fibre is still up but your service is down, so the dongle thinks everything is ok. Disconnect the cable and the 4G will work. Reconnect if and when you fix the error
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Sandeep Bhat
(@sansomus81) reported
@VodafoneUK Internet service still down in Glasgow (Newton Mearns), any updates when this is going to get resolved!
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Gareth Evans 🏴🦢
(@gazevsswans) reported
@VodafoneUK so any news when the problem will be fixed
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Kristiyan
(@kirovkristiyan) reported
@VodafoneUK TN9 has been down for over 5 hours… no broadband currently using cellular data which is also Vodafone and also slow I can’t work from home like this…
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
@VodafoneUK broadband down in ST4, seems to be UK wide. Typical on a bank holiday Monday when I planned to get so much done today!
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Jane Taylor
(@janeytaylor72) reported
@VodafoneUK Absolute disgrace. Twice in 7 days. Worst broadband (fibre!) ever had.