Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
City of Westminster	Internet	19 hours ago
City of Westminster	Internet	2 days ago
City of Westminster	Internet	2 days ago
Croydon	Internet	4 days ago
City of Westminster	Internet	5 days ago
Croydon	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

• 
  Matt Scammels (@Matbeluca) reported 9 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Luiz Ottino (@lhom) reported 16 minutes ago from Camberwell, England

  @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

• 
  JustJC (@JustJC_London) reported 19 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

• 
  Ben Dodds (@BenDodds3) reported 21 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  Rj (@whatswithRUDOLF) reported 21 minutes ago from Camberwell, England

  @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

• 
  Quentin (@quentinnield) reported 22 minutes ago from Lambeth, England

  Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 23 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  A. Marie (@Ambii_Bambieee) reported 23 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 39 minutes ago from Bromley, England

  @VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?

• 
  Oliver Waller (@skulksaround) reported 40 minutes ago from Lambeth, England

  @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 41 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 45 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 53 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

• 
  Lewis 🇪🇺 🇬🇧 (@LJB179) reported 54 minutes ago from Lambeth, England

  @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

• 
  Neil A.Evans (@NeilEvansRocks) reported 55 minutes ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  Quentin (@quentinnield) reported 55 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  soy como soy (@LittleDiablos) reported 60 minutes ago from Croydon, England

  @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

• 
  Mark (@coxm62) reported 60 minutes ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie A (@JamieAdStories) reported 7 minutes ago

  I am so fed up with @VodafoneUK as they are really rubbish when it comes to broadband and providing a contact to deal with problems.

• 
  Sanj (@sanj2000) reported 10 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  zara (@zara64935) reported 11 minutes ago

  @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

• 
  Michael MacAulay (@mistermac97) reported 13 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  Keith Champion (@champs1uk) reported 13 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Dann 🧜🏼‍♀️ (@DPB037) reported 17 minutes ago

  @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

• 
  Jessica (@jesssicaw95) reported 17 minutes ago

  @VodafoneUK Hello any chance of any help?

• 
  Nick Lawton (@Pontemiller) reported 19 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  simon taylor (@simon5843) reported 23 minutes ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

• 
  Fusion Media (@ChrisJAHall) reported 26 minutes ago

  @VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.