Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hammersmith, Hackney, Hounslow, Newham, City of Westminster, Sevenoaks and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
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𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗
(@goutaste) reported
from
Islington, England
@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌
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Allan Gentle Rudio
(@Baebybaer21) reported
from
Stratford, England
@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.
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Yuanxxx
(@Nmy_yuan) reported
from
Camden Town, England
hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK
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Avril
(@AhHereLeaveItOu) reported
from
Stratford, England
This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers
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3️⃣8️⃣Bass
(@KingofBass_) reported
from
Stratford, England
@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.
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Brad
(@bradders2203) reported
from
East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Mr.H
(@nutrafin) reported
from
Hounslow, England
@VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup
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Naps
(@antblackberry) reported
from
Crayford, England
@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back
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tazdotcom
(@tazdotcom) reported
from
Poplar, England
@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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Alexandra Blue
(@alexandrablue4) reported
from
Hackney, England
I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing
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Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
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sang jiwnarai
(@sangcj9) reported
from
Crayford, England
@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ok
(@XdpewaCanno871) reported
@VodafoneUK my internet is so bad right now whats going on?
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ChrisLee™ - 🏠 🏥 ❤️
(@ChrisLeeTM) reported
@VodafoneUK Hi Harriet and thanks for the reply. The number checks out! The guy on the phone was obnoxious and pushy, when I was able to speak and explain I was fine with how things are, he just carried on. I hung up and he tried to call again, number blocked now...Very Rude!
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berto
(@kingberto88) reported
@VodafoneUK are you down in some areas at the moment had no internet for 3hours
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GC
(@GCTweetyTwee) reported
@VodafoneUK Came to see if there are any reported issues with your service as my broadband isn't working. Can see many, many people have asked and getting the same generic "contact us and we'll look into it" response, so I won't bother asking. It's obviously a fault at your side.
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK Can we have an update on the LB outage and completion time for getting back online, this is verging on the ridiculous - Anglian Water territory!
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Charlie Sowerby
(@CharlieSowerby) reported
@VodafoneUK DM sent but fallen on deaf ears... maybe your broadband is down too?? 🤔
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Carl Mack
(@carlrmack) reported
@VodafoneUK is there an issue with broadband in the BB3 area? Struggling with very, very slow speeds and dropouts.
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David Crewe
(@gillettemanc) reported
@VodafoneUK Is there broadband issue in Manchester? Its been dropping all afternoon for me.
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Stew
(@blainy07) reported
@VodafoneUK I have had no broadband most of the day at dg16 is there an issue?
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Paulina Chojecka
(@UfoChojecka) reported
@vodafoneuknews @mr_amnesiac @VodafoneUK How long will the WiFi be down for ?