Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/10/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Tower Hamlets, Croydon, Camden Town, Southwark, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hackney, Southall, Wembley and Paddington.

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City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • valeenshelby Valen🌼 (@valeenshelby) reported from Poplar, England

    Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from Camberwell, England

    Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • mizzbusby @mizzbusby (@mizzbusby) reported from Poplar, England

    @VodafoneUK your automated CS is terrible

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • MBahrami10 Maryam Bahrami (@MBahrami10) reported from City of London, England

    Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup

  • berenz Beren (@berenz) reported from City of London, England

    @VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • sandeept13 Sandeep Sonawane (@sandeept13) reported from Ilford, England

    @VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jakegibbo Jake (@jakegibbo) reported

    @VodafoneUK Internet down in ME14?

  • Johnstapleshere John Staples (@Johnstapleshere) reported

    @VodafoneUK Hi, is there a problem with Vodafone broadband in the ME2 area of Kent?

  • MarkLittlejohns MarkLittlejohns (@MarkLittlejohns) reported

    Shocking customer service from @VodafoneUK. Being charged for security account I don’t have and ‘no way to cancel it’ even though not being used. Only solution offered was to transfer ownership to another member of family so they can pay for a service they don’t have. Genius!

  • ChunkDyer George (@ChunkDyer) reported from Sellindge, England

    @VodafoneUK Our broadband has been down about an how now. Ashford, Kent, TN25 area. Any idea when it will be up and running again?

  • alinex0720 Oat milk stan account. (@alinex0720) reported

    @VodafoneUK what’s up with the internet going down in Kent?

  • EliseVisions Elise Visions (@EliseVisions) reported

    @VodafoneUK Just experienced the WORST customer service ever from your online chat team. I need an issue rectified immediately, please contact me.

  • liamtandy88 Liam Tandy ⚒ (@liamtandy88) reported

    @Johnstapleshere @VodafoneUK Me12 down too?!

  • Camlp18 Cameron Wilsher (@Camlp18) reported

    @webbshire @VodafoneUK In ME12 too, are you still down?

  • jamiepsion jamiepsion (@jamiepsion) reported

    @VodafoneUK is broadband down in ME10 Area. DSL line is connected just not getting a ipv4 address to network. Since 15:10 pm Tried doing router reset . Didn't help

  • WatsOnTheTelly WatsOnTheTelly 🏆 (@WatsOnTheTelly) reported

    @VodafoneUK any updates on Vodafone being down across ME postcodes in Kent please?