Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southall, London, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Amanda Jane Pritchard
(@_amanda_jane) reported
from
Poplar, England
@K89BPA @VodafoneUK Thanks. It’s more the way it is communicated and the outrageous charges for comparable data plans - as well as misleading advertisements that claim “never spend more than £30 a month”
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Rishi Madlani
(@RishiMadlani) reported
from
Paddington, England
@VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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Stevie
(@StevieJAllen) reported
from
London, England
@VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!
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syirinsaidso
(@syirinsaidso) reported
from
Poplar, England
@VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.
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Geoff Baldwin
(@baldwin_geoff) reported
from
Ealing, England
@Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Bogdana
(@Bogdana) reported
from
Islington, England
Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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WANDSWORTH EYE
(@WandsworthEye) reported
from
Wandsworth, England
@Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.
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Troy Norcross
(@troy_norcross) reported
from
Islington, England
Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold
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Lee Harrison
(@leegharrison) reported
from
City of London, England
Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Stewart
(@AlasdairIS) reported
Jan 28: @VodafoneUK text to say my home broadband price won't change after my minimum contract term ends Mar 26: Vodafone send a letter, we're actually putting it up by £4.03/mo in May... Apr 5: I change provider. With so much choice, why do ISPs treat consumers so poorly?!?
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Willgoldburn
(@willgoldburn) reported
@VodafoneUK rubbish customer service and shocking broadband service. Not happy with either, 4th time on the phone today over 2hours and still telling the same old rubbish
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Lu
(@LuSchmoo) reported
@VodafoneUK Hello, okay, I’m not on your network anyway, I’m with @ThreeUK and I’ve normally got quite good signal around my area. All other networks ask for the postcode on a public post and ask them to DM to to them in order to look into it a bit more.
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Charise Brookes
(@charise_brookes) reported
@VodafoneUK On hold to discuss the issue for 1 hour and 2 minutes and they cut me off!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Andy Harrison 💙
(@harrison_andy) reported
@Peakfanblog @VodafoneUK I have always had good service from Virgin Steve but there are probably people who might say different
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Rianna Lillian Rose
(@RiannaLillian) reported
@DailyMirror want a story on how bad Vodafone are??! People need to be made aware @VodafoneUK
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PAUL RHODES
(@PAUL_M_RHODES) reported
@VodafoneUK Yeah, unfortunately that doesn't work if you have 2 lines. Perhaps a Systems upgrade would help?
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Andrew Corcoran
(@woodwind103) reported
@VodafoneUK hello. I havent been able to text or call the top up number for 48hrs now. Phone just says mobile network not available. Any ideas?
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Adam Crawford
(@AdzCrawford2003) reported
@VodafoneUK Why is streaming and browsing so sluggish on your network? Decent download speeds, however latency is a letdown.
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Stuart Rolf
(@olddogrolf) reported
Only 43 days of our final contract left with @VodafoneUK I told them a year and a half ago that if they didn't sort out an issue they created I would take all of our contracts elsewhere. Good customer service is not difficult, bad customer service lasts a lifetime.....