Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/06/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Rahuss_ R (@Rahuss_) reported from Stratford, England

    @VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

  • MarkDunnes Mark Dunne (@MarkDunnes) reported from Stratford, England

    Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • KingKas04 King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • Lockett57 J. (@Lockett57) reported from Poplar, England

    @VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • g_bonfiglio Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_J_Kent Michael Kent (@Michael_J_Kent) reported

    I have been a customer of @VodafoneUK for 21 years. Spoke with them today and they would not even come close to matching an offer from @O2 to new customers. Apparently, “it does not matter how long you have been with Vodafone”. Customer loyalty clearly has no value. #vodafone

  • zanderzootPWi Rafe (@zanderzootPWi) reported

    @VodafoneUK Yes I'm aware of this facilty. However, I've spent three hours attempting to sort this at a Vodafone store what with waiting over two days. Is the IT issue likely to continue?

  • CaroleBanniste6 Carole Bannister (@CaroleBanniste6) reported

    @VodafoneUK so having spent all day trying to talk to someone on Vodafone about a problem with my upgrade, i’ve now been told to call 191 even though the fault is theirs! Where’s the customer service?

  • nomadbakerdavid nomadbakerdavid (@nomadbakerdavid) reported

    @VodafoneUK @ts10uk You did absolutely nothing to help. @VodafoneUK customer service is criminal. I can’t believe you get away with treating customers like this.

  • BigGrumpyHaggis Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigGrumpyHaggis) reported

    @VodafoneUK I love spending ages on your live chat to get transferred to the right team to deal with my query, told not to close the chat, get transferred, speak to the person and have the chat closed on me. Excellent customer service. Ratings of 0 and 2 for the questions asked.

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @Cex Hi, we have a major problem! I need to talk to someone urgently because the brand new phone I bought from you has been blacklisted. Don't know how or why. @VodafoneUK told me to talk to you & @AppleSupport - Apple say everything is good at their end. Help!

  • MissKDLC Miss_kdlc (@MissKDLC) reported

    @VodafoneUK can you help me please your trade in app doesn’t like the IMEI number on my iPhone X

  • jayroar Jay H (@jayroar) reported

    @VodafoneUK your 03333040191 customer support number goes dead, your stores don’t answer the phone and your live chat is too busy to respond... so I’m stuck... help!

  • LagudaAlison Alison Laguda (@LagudaAlison) reported

    @VodafoneUK disgusted and disappointed with the service given. Been on to the phone for over two hours and the matter is still not resolved. I have been requesting a puc code since 26.10.20 and still not got one. No customer service.

  • finessesigh 𝐴𝑖𝑠ℎ (@finessesigh) reported

    Hi @VodafoneUK my 4G has been awful for the past two weeks. Can you have a look at this? I can’t use it anywhere.