Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/12/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Ealing, Croydon, London, Hackney, Southwark, City of Westminster, Southall, Hammersmith, Newham, City of London, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.

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City Problem Type Report Time
United KingdomEaling Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wutheringwitchy Jessica Wild (@wutheringwitchy) reported

    @VodafoneUK hello, not had any internet since yesterday afternoon. Told there’s an outage in my area and to check back within four hours, that was yesterday and still nothing. Can’t use my tv or any of my smart devices.

  • Cease0fire huh (@Cease0fire) reported

    @gwyrdhanmor @GeorgeMonbiot @VodafoneUK They must incentivise it with part profit shared... I know that if you ignore the debt collector and pay it back to the owed company it disappears. Horrid system...

  • stevewhite61 Steve White (@stevewhite61) reported

    @VodafoneUK Waited 30 minutes with no contact at all. Appalling service.

  • harden19971 HarDen1997 (@harden19971) reported

    @EleanorMonbiot @GeorgeMonbiot @VodafoneUK I would take a name and number and tell them you are making a complaint to the police for harassment.

  • ffswhy Lee (@ffswhy) reported

    @meltedbyu I'm with @VodafoneUK get a wifi extender with alexa built in and extras if signal bad around the house. Sounds too good to be true. Well it is. As the extenders never stay connected and are constantly having to be reconnected!

  • LufcJust LUFC - Just a fan (Chris) 💙🤍💛 (@LufcJust) reported

    @ChrisSo49764235 @VodafoneUK Was told yesterday it would be sorted by midnight and then today they told me that it would be repaired by 6am tomorrow. Poor service from Vodafone really! #vodafone

  • Ameaden Andrew Meaden (@Ameaden) reported

    @VodafoneUK Thanks for your info but it was your network that was the problem as emails, Facebook, web pages would not load so a Voda problem more than a Twitter problem as per usual. 👍

  • 4funnotfame Ricky (@4funnotfame) reported

    @VodafoneUK Thanks but you are too late, I'm home now after the final 2 days of my trip without service , i was relying on google maps to navigate so last 2 days were difficult and your helpdesk weren't very helpful

  • ChrisSo49764235 Chris Sorensen (@ChrisSo49764235) reported

    @VodafoneUK @LufcJust What the F**k do we need a network checker for! it's not working and hasn't been for 2 days now, what people need is clear communication on when it's going to be back up. A lot of people can't work without the internet they pay Vodaphone to provide.

  • Scoots_n_Boots Malc Whiley 💙 (@Scoots_n_Boots) reported

    @VodafoneUK why is it so hard to find out how much it'd cost to cancel my Broadband contract ? Your Tobi "assistant" is useless as it just repeats the same nonsense when asking and insists my number is wrong when i enter it