Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/04/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Camden Town, Southwark, London, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hampstead, Hackney, Southall, Wembley, Paddington, Wandsworth and Croydon.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • Yas73652573 Yas (@Yas73652573) reported from Stratford, England

    @marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • suleali Suleman Alibhai (@suleali) reported from Hackney, England

    @VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MeeCeils Ceils Mee (@MeeCeils) reported

    @VodafoneUK how difficult is it to cancel a number from my account??? With today's tech we should be able to hit a button in the app and CANCELA. But no instead I have been in a Q on chat then cut off, if I phone no answer!!!!!

  • m_laverick Michelle Laverick Music 🤖 (@m_laverick) reported

    @VodafoneUK As feared more robotic automated responses. I dunno what’s worse automated bots or Vodafone human support. I’m done…

  • rockafelladisco DJ_James_Smith (@rockafelladisco) reported

    @VodafoneUK no broadband since yesterday morning. No warning and been now given 4 times that it would be fixed. Disgraceful service

  • ericthefishking Eric The Fish (@ericthefishking) reported

    @VodafoneUK Did not solve problem. Will DM.

  • g_valiathan Govind Valiathan (@g_valiathan) reported

    Such a bad experience from @VodafoneUK. I opted to go with Vodafone Broadband as I was a Vodafone mobile network customer with @VodafoneAU for 5 years and the service was so good in Australia. So disappointed with the service here by @VodafoneUK. So much Delay in installation

  • SnapperStenning Andy Stenning (@SnapperStenning) reported

    @VodafoneUK Hi Vodafone why is my phone signal suddenly so rubbish? I’m in Cheshire, not a remote place and I can hardly get 3G!!! And you say you’re disconnecting 3G next year, well good luck keeping your customers

  • AntC008 Antony Carr (@AntC008) reported

    @VodafoneUK just spend two hours on the phone to Vodafone trying to cancel expired contracts. One contract expired 11 months ago, was charged the standard monthly fee and they did not have a manager available to discuss a refund. What’s happened to good customer service?

  • KatBroon Kat Brown ☮❤️♫🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KatBroon) reported

    @VodafoneUK Hi there, I'm trying to change my broadband content control settings but none of the links on your website are working. Could you help me out with a working link please?

  • juniper135 conor walsh (@juniper135) reported from Bracknell, England

    @VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone

  • juancvargas Juan C Vargas (@juancvargas) reported

    Woow, @VodafoneUK is offering an outstanding renewal package for my broadband contract which represents a 35% increase YoY. This is 60% more than if I was a new customer to them. Total rip off, time to go somewhere else. Mobile phone also increasing, bye bye Vodafone!