Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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Simon O'Farrell
(@OFarrellSimon) reported
from
Richmond, England
@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?
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Nate 🏳️🌈
(@TheloneNavajo) reported
from
Islington, England
@VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal
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Ferdinand
(@fernando_london) reported
from
Camberwell, England
@VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.
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fran
(@zaccoff) reported
from
Poplar, England
@VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?
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Hayley Goddard
(@hayleyecg) reported
from
Stratford, England
@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Kate Burness
(@kateburness) reported
from
Hounslow, England
@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Chadwick
(@NaomiChadwick91) reported
@the_tribe_way pretty gutted I’ve just been given a code from Vodafone to try your ‘Plant power pack’ and your website isn’t working. Any chance you can help me out pls? @VodafoneUK
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Elinor Somers
(@Elinor_Somers) reported
@VodafoneUK Hi, I need to cancel my iPad contract, the agreement ends today, I can't phone, could you please get it cancelled for me?
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Zakar Yasin
(@ZakGujar) reported
@VodafoneUK I already have Nisa and you did not respond. This is exactly what I do not like about Vodafone. You always try and make out the complaint is fresh when it is an ongoing situation and I have had to repeat myself every day for the past 4 days now.
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AngrySwan
(@AngrySwan5) reported
Anyone else had problems logging in to mobile @VodafoneUK account? Spent 45 minutes with useless TOBi and then near useless human. Account needs to be "cleansed" try logging in on Thursday. FFS
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Karen Ann Robertson
(@KarenAnnTT) reported
@VodafoneUK Need better customer service at your Braehead store. Completely unhelpful and couldn’t even get in the store to discuss problem. Staff member at door dismissive and unhelpful #dobetter
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Colin Sherlock
(@colin_sherlock) reported
Absolutely shocking customer service support from @VodafoneUK no one to speak to online or on phone. This has been going on for days now! Wish I’d never moved across to them!
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Gavin Whipp
(@gavinwhipp1) reported
@VodafoneUK what an absolutely horrendous company you are! 20+ years as a customer and this is how you get treated #despicable
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Gavin Holtorp
(@gholtorp) reported
@VodafoneUK does anyone at customer services ever pick up the phone ?? 🙄😡🤬
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Anouska 🌻
(@anouskamegan) reported
@VodafoneUK Can you break down the charges please?
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Steve Rawlings
(@steverawlings) reported
@VodafoneUK 🤡 Here's the head of Vodafone Customer Services who I had the displeasure of coming into contact with in 2021 on several occasions. They and their team don't know what goes on on their customers' account so you spend 2 hours a day trying to sort things for them #Vodafoto