Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/23/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Newham, London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Ilford.

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City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • AndyField1 Andy Field (@AndyField1) reported from Kingston upon Thames, England

    @VodafoneUK what is the problem with your data services in KT3

  • dunnydozer Nick Dunbar (@dunnydozer) reported from Ilford, England

    @VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

  • keplerniko KeplerNiko (@keplerniko) reported from Merton, England

    @VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.

  • sgr0ver Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, England

    What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • stevemills_work SteveM (@stevemills_work) reported from Poplar, England

    @VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice

  • SheilaMaryBaile Sheila Bailey (@SheilaMaryBaile) reported from Ilford, England

    @rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

  • MichelleMcGrade Michelle McGrade (@MichelleMcGrade) reported from Brentford, England

    Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!

  • khaliq_nadia Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England

    @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

  • oesi_expat G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England

    @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement

  • edkingUK Ed King (@edkingUK) reported from Lambeth, England

    @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Xenon_Nms Xenon_Nms (@Xenon_Nms) reported

    @VodafoneUK can you sort your crap customer service lines out please, they never connect to anybody and it's incredibly frustrating!

  • JoDiggedy Joblerone (@JoDiggedy) reported

    @HelgatheFurious @VodafoneUK Just seen your tweets, that sounds so frustrating! Ours is a housemove. Took a long time for V to find the issue, they kept fobbing us off! Now we have to wait another two weeks to be connected. They've sent us a mobile data thing, but it's not fast enough for conf calls.

  • SachinMehta6 Sachin Mehta (@SachinMehta6) reported

    @VodafoneUK been on hold for 3 hours this afternoon trying to arrange a change of address for my broadband. Shocking customer service. Are there any other options?

  • AFCDaveGee AFCDaveGee (@AFCDaveGee) reported

    @VodafoneUK I need to speak to someone re an issue with a Broadband order and keep getting cut off!

  • Bazmotors Barrie Chalk (@Bazmotors) reported

    @VodafoneUK I’ve been waiting over a week for a repair bag/envelope. Who do you send them with and where from? It’s very slow & not great for customer satisfaction.

  • HelgatheFurious Helga the Furious (@HelgatheFurious) reported

    @JoDiggedy @VodafoneUK We had an area-wide outage, have had nothing but problems since Vodafone shut Thus/Demon down, we both run businesses from home and it gets soul destroying 😔 Hope you get yr issue sorted ASAP, contract is up here! 🙌👍

  • VottaNick Nick Votta (@VottaNick) reported

    Businesses offer great deals for potential new customers but fail to recognise long term loyal customers!Give annual discounts & you will gain new business & retain existing customers. You have it all the wrong way round. @VodafoneUK @SkyUK @virginmedia #carinsurance #simple

  • tiredgruffalo tiredgruffalo (@tiredgruffalo) reported

    @VodafoneUK how do I make a complaint?

  • pollyperkins19 Paula (@pollyperkins19) reported

    very disappointed @VodafoneUK. Customer Service not helpful & refused to let me speak to a manager. I’m a long standing Vodafone customer, been made redundant due to Covid and wanted some help to manage my contract,maybe a temp. monthly reduction, instead was given a sales pitch

  • Memphis_Al Alison Greenwood 💙 (@Memphis_Al) reported

    @VodafoneUK phone signal dropping every approx 30 seconds all afternoon - is there a problem, please?