Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/18/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Hammersmith, Islington, Croydon, Southwark, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCity of Westminster Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Poplar, England

    @VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • bencmcdonnell Ben (@bencmcdonnell) reported from Hackney, England

    Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9

  • MartinSurveyor Martin Smith (@MartinSurveyor) reported from Stratford, England

    @TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • DanielJohnLynch Daniel John Lynch (@DanielJohnLynch) reported from Paddington, England

    Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HilaryTaylor638 Hilary Taylor (@HilaryTaylor638) reported

    @GeorgeMonbiot @VodafoneUK I had the misfortune of being briefly with Vodafone, terrible, terrible company to deal with

  • daanpc Daan (@daanpc) reported

    @GeorgeMonbiot @DanKaszeta @VodafoneUK What a terrible story.

  • LakesBikes Our Lucky +ve Country Returns (@LakesBikes) reported

    @GeorgeMonbiot @VodafoneUK Having read this from Australia, I’m appalled & considering dumping them down here

  • Slartib24574151 Slartibartfast (@Slartib24574151) reported

    @GeorgeMonbiot @VodafoneUK Just left @VodafoneUK having been a customer since 1998. Not that any of the rest of them are any better really. #oligopoly

  • JonnyWestbrook Jonny Westbrook (@JonnyWestbrook) reported

    @GeorgeMonbiot @VodafoneUK They are ******* awful.

  • lizslayed Liz Slade (@lizslayed) reported

    @davidrvetter @VodafoneUK @GeorgeMonbiot Yep. If this is their peak response when dealing with hugely negative PR imagine how they usually treat customers.

  • CravenLodge John McQuaid (@CravenLodge) reported

    @DaveLGilmore @GeorgeMonbiot @VodafoneUK I have recently pulled the plug on Virgin Media due to abominable service and impossible attempts at conversation or communication or satisfaction . Leaving wasn't easy, but in the end it was without too much pain. Sadly today, they alI seem as bad.

  • donaldtheuugeek Snowmiser Duck (@donaldtheuugeek) reported

    @GeorgeMonbiot @VodafoneUK Yes. @comcast does the same thing in the USA. No method of cancelling online. No staff on chat system. Hours long wait time on calls. If you do get to someone, they make it as hard as possible to cancel.

  • LBear001 엘Bear001 (@LBear001) reported

    @GeorgeMonbiot @VodafoneUK Agree Vodafone is awful - we had an absolute nightmare trying to change my family’s plan a few years ago with them and the awful staff put us off for life.

  • searcherout Susan Mossman (@searcherout) reported

    @GeorgeMonbiot @VodafoneUK Awful - glad you are sorting this but it shouldn’t have been like this. Hope your tweet wakes them up to improve their service. I’ve a list of the good, the bad and the ugly in similar situations. Sorry for your loss.