Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Cricklewood, London, Paddington, City of Westminster, Ealing, Hackney, Islington, Fulham, Lewisham, Tower Hamlets, Esher, Bermondsey, Brentford, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Cricklewood |
Internet | |
| London |
||
| Paddington |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Laurence Weight
(@WeightLaurence) reported
from
Poplar, England
@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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tazdotcom
(@tazdotcom) reported
from
Poplar, England
@VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Esther Eden 🎈
(@SuperstarE3) reported
@VodafoneUK Supposed to arrange a phone call for possible job and thanks for Vodafone issues continue to go on. I mean something so basic you can’t get right
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Luna j Creative
(@LunajCreative) reported
@VodafoneUK now you’re censoring tweets? @AhmedShelbaya vulnerable customer here, been complaining since 16Mar but can’t speak to a manger or escalate my complaint - any suggestions?
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Esther Eden 🎈
(@SuperstarE3) reported
So f**king pissed I was practically about to get a new sim only contract call got disconnected and no one calls me back. I call back and the next advisor is so rude @VodafoneUK time to complain to the CEO
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mert1984
(@mert19847) reported
@VodafoneUK Worst network ever
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Luna j Creative
(@LunajCreative) reported
@VodafoneUK @AhmedShelbaya do you even care about your customers anymore? 5.5 months I’ve been complaining about same issues still no resolution
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Sara Hunter Smith
(@SJHSG) reported
I've experienced some quite horrendous customer service in my time, but none so utterly dreadful as @VodafoneUK. I'm actually paying to get out of my contract, I cant take it anymore. Complete arses the lot of them.
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Brendan Mccarron
(@mccbre) reported
@VodafoneUK another day sat at home while the engineer you swore / guaranteed / promised would arrive, er, hasn’t. Your customer service is the worst I’ve ever experienced. You honestly must work hard at it to be this poor No broadband for 5 days now
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David
(@DaveScott6800) reported
I am at the end of my tether with @VodafoneUK I phone you guys about a god damn line fault on VDSL/Phone line the phone rings at time picked up the damn receiver. All @VodafoneUK Customer service are useless that’s 5 different departments I went through non listen.
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Annette Medhurst
(@AnnetteMedhurs2) reported
@VodafoneUK I've responded but I can't hang out in the campsite bar all day waiting for a response, it is the only place locally with WiFi.
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matty auckland
(@m4ttyauck) reported
@VodafoneUK are the worst network ever! No signal or data for 4 week now, disconnected my phone and won’t turn it back on