Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/22/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Southall, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted, Ealing and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomSouthall Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • lukeybrown1991 Luke Paul Brown (@lukeybrown1991) reported from Poplar, England

    After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • billyritchie Billy Ritchie (@billyritchie) reported

    @CityFibre your website reports no issues with service yet @VodafoneUK suggest that you have reported connectivity problems in the MK6 3** area. is that correct?

  • kategenery Kate Francesca (@kategenery) reported

    @VodafoneUK I’m having issues with reception. Can you assist?

  • theHazzaA Harry Attfield (@theHazzaA) reported

    @VodafoneUK Hi Stephanie, me again! The sim swap failed because the new plan was ordered through Carphone Warehouse, even though I told Carphone Warehouse that I have an existing plan and number through Vodafone How can I bring over my number to my new sim if sim swap doesn't work?

  • DavidHunt5555 David Hunt💙💚 (@DavidHunt5555) reported

    @VodafoneUK But I'm limited to what i can write in the reply, so i was supposed to get a mi fi the next day, it came over a week later, it was faulty an someone called mo threatened me send it back, i took it to store right away avoiding charges from royal mail then more issues as i never

  • michel3454234 Michelle (@michel3454234) reported

    @VodafoneUK having problems with the network. I know there has been issues since july this year in my area but seriously I'm getting fed up with it. Im not getting what I pay for. How much longer is this going on for please?

  • DavidHunt5555 David Hunt💙💚 (@DavidHunt5555) reported

    @VodafoneUK Sorry been busy with the school run and morning rush, so yeah...I've sent a DM still awaiting reply, the problems started 1st sept when we was accidently cut off, no apologies, no compensation your bills still payed for a service i never received , cut off again, an there's more

  • robyn_harker Robyn Harker (@robyn_harker) reported

    @VodafoneUK your customer service is an absolute shambles. Totally incompetent and cannot get through on the phone or online. Pathetic.

  • oscarolim Oscar Mendonça (@oscarolim) reported

    @VodafoneUK why is the eSIM QR code generated from the account page not working?

  • mdecelis Michelle de Celis (@mdecelis) reported

    @VodafoneUK Received the worst customer service experience ever! Must have rang customer services at least 6 times in the last month to be told a different answer every time. Absolutely shocking!

  • hayleyge Hayley G-E (@hayleyge) reported

    @VodafoneUK taking the tube wifi away under cover of night was shady and ruins my day *every* day but especially today when the tube went down and I didn’t have service to find a new route to work. I cannot wait to switch providers