Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Newham, London, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
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Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Quentin
(@quentinnield) reported
from
Camden Town, England
@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
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Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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Ben
(@BenJamminWalker) reported
from
Camberwell, England
@VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Jade Marvin
(@jademarvin) reported
from
Camden Town, England
Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Rj
(@whatswithRUDOLF) reported
from
Camberwell, England
@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ZalaComms
(@ZalaComms) reported
No broadband since 23 Jan, engineer booked for 9 Feb didn't turn up, phone calls put on hold, "customer service" is a chatbot - yet payments all taken out 😶 @VodafoneUK please cancel my contract with immediate effect.
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Rhydian Edwards
(@rhydsnewi) reported
@DrHannahBB @VodafoneUK Mobile phone issues are generally 1) SIM isn't registered/has lost its registration (nothing works). Needs a call to the provider 2) There's a config error with mobile data (calls work, no data), usually the carrier can re send mob data settings 3) Data turned off or run out
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Benni Blanco
(@BenniBlanco3) reported
@VodafoneUK Tim, I’m connected but I have been passed round people for the last two hours, this is terrible and ridiculous, I’m just trying to get a better deal
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Candidfloss
(@Candidfloss) reported
@VodafoneUK is anyone on your help desk please? If no-one can help me I’m seriously going to think about changing my supplier at the earliest opportunity! No-one to talk to & the bot doesn’t have my query on it’s list so it cuts my call off! Not impressed!
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Benni Blanco
(@BenniBlanco3) reported
@VodafoneUK I’m currently trying to communicate with you regarding my service and it’s taken you 2 hours to connect me to the relevant team. Very poor and unbelievable
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James Fraser-Shelley
(@1983James_) reported
@RMajor86 @currys @VodafoneUK I managed to speak to the complaints escalation team who said they'd cancelled it and will refund my money. They also said that they're changing their call centre to the UK. They're only doing what they should of done and have made no effort to compensate me for all the crap.
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🅒🅞🅡🅨 & 🅐🅐🅡🅞🅝
(@CoryTysonXXX) reported
from
Bury, England
@VodafoneUK I think you’re missing the point here. I know these responses are automated I’m more frustrated at the fact that it’s been over a week & I was told it’s be with me within 7 working days. As a long high spending customer you’d think I’d be told correct information when I upgraded
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Miranda Duffy
(@wizingtonian) reported
@VodafoneUK And guess who called to offer me a deal on a broadband account? You guessed it, @VodafoneUK Happy to sign me up but unable to deliver. @CityFibre offered to look into my problem but also unable to help. Day 24
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Nick Arbin
(@narbin) reported
@VodafoneUK Avoid @VodafoneUK like the plague. Signal dropped 2 years ago in my street. Still being told they are fixing it. Been promised three callbacks "tomorrow" re my business account and still waiting.
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Mark Smith 💙
(@marksmudge67) reported
@VodafoneUK Still a problem with your site when using the link day 4....