Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/26/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • g_bonfiglio Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • syirinsaidso syirinsaidso (@syirinsaidso) reported from Poplar, England

    @VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.

  • juleslavin Jules Lavin (@juleslavin) reported from Islington, England

    @VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • bailiffbabe Oriel Hutchinson (@bailiffbabe) reported from Islington, England

    @bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • Jeffthebeerblo1 Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • leegharrison Lee Harrison (@leegharrison) reported from City of London, England

    Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥

  • troy_norcross Troy Norcross (@troy_norcross) reported from Islington, England

    Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • missceclondon CeCe (@missceclondon) reported

    @VodafoneUK Issue is, I don’t have 30 mins spare to chat to agent online. Sure I’m not the only one complaining about this. Your telephone line is useless. No option to get through to actual people unless threatening to leave.

  • hammersince80 Gary John (@hammersince80) reported

    So I called @VodafoneUK yesterday to upgrade. Systems went down and never called back to complete transaction. So after 10 years I’m not worth a callback? Just a text saying sorry about the technical difficulties? Guessing I’ll switch networks …. Very poor

  • dazzer30 Darren lillywhite (@dazzer30) reported

    @VodafoneUK when someone from your sales team contacts a customer (me) trying to sell me broadband but I’m not interested why do they need to try and argue because yours is £20 odd. When I said I wasn’t interested he wasn’t having it resulting me having to hang up.

  • RossCopeland8 Ross Copeland (@RossCopeland8) reported

    @VodafoneUK @GeorgeMonbiot Shame on you Vodafone, what George Monbiot had to go through, along with thousands of others is clearly not due to errors but rather to shameful business practices.

  • kinsarvik28 Mike Ricketts (@kinsarvik28) reported

    @VodafoneUK Just read the Guardian article about your Customer Care, so that is 2 more accounts that you won't be getting.

  • DannyRyden Daniel Ryden (@DannyRyden) reported

    @GeorgeMonbiot @VodafoneUK He then had to threaten revealing this awful treatment to the media and his MP.

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    @GeorgeMonbiot @SueSuezep @VodafoneUK That is disgusting. Take it to the Ombudsman Service.

  • Ciara38356528 Ciara (@Ciara38356528) reported

    @GeorgeMonbiot @VodafoneUK They set debt collectors on me when I tried to cancel. Ended up paying £150 I didn’t owe to make it stop as affecting my credit rating and endlessly being put on hold was driving me round the bend.Your experience obvs far worse -appalling.

  • WarbleEpics Dominic Killworth (@WarbleEpics) reported

    @Claytoncast @VodafoneUK Hahaha, E-On's customer services department may well be sharing office space with them soon... if not already.

  • tmwJackson Digital Man (@tmwJackson) reported

    @AlertRedcar @GeorgeMonbiot @VodafoneUK Yes. The point is that they accept nothing, will only talk to one person, (even if confused), and are hostile and unpleasant. They keep accounts going and set debt collectors on people quickly and without notice. Vodafone, it appears, have not a **** to give.