Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/30/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Wandsworth, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Croydon, Newham, City of Westminster, Sevenoaks, Beckenham and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomWandsworth Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • suleali Suleman Alibhai (@suleali) reported from Hackney, England

    @VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • wobblyclark Ivan Clark (@wobblyclark) reported from Poplar, England

    Hey @VodafoneUK is there a problem with your 4G data network. Three family members all on Vodafone, pictures not appearing in Twitter feeds. Been like that for 3 days now, wherever we are. Not a @Twitter problem as mates on other networks all good. What could this be?

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • megtriarchy Megan Wynn (@megtriarchy) reported

    @VodafoneUK Bill paying by automated phone system and app isnt working. Cant bear to ring customer services and sit on hold for ages. Are you aware of a problem?

  • orchard_chronic G funk (@orchard_chronic) reported

    @JuliaHB1 @VodafoneUK Should try dealing with @virginmedia . They'd give anyone a run for their money when it comes to been on hold or piss poor customer service.

  • TweetPUNKs PUNK (@TweetPUNKs) reported

    @VodafoneUK please can I have some help unlocking a phone

  • kevevs1908 Kevin (@kevevs1908) reported

    @JuliaHB1 @VodafoneUK Try three, we agreed a new contract at the end of November and now they’ve said they won’t honour it as they had system issues that day and what me to pay more. Shocking service

  • JonInEdinburgh Jon (@JonInEdinburgh) reported

    @Boeing7G7 They are absolutely hopeless! No one on chat can help and they cut me off when I can 191. @VodafoneUK 😤

  • TomWestUK Tom West (@TomWestUK) reported

    @VodafoneUK Hello. Is your broadband down again in Norwich? Fourth time in four months I think now!

  • MelissaCole Melissa Cole (@MelissaCole) reported

    @VodafoneUK you now have a very serious problem on your hands, after having to fight you every step of the way to get rid of your awful service, FOUR YEARS LATER I'm getting a debt collector's letter? Expect a call from the ICO, because I'm not having this. #incompetentbullies

  • brianholt24 Brian Holt (@brianholt24) reported

    @JuliaHB1 @VodafoneUK Hope you don't get any issues with an HSBC account 🥱

  • clivewaller clive waller (@clivewaller) reported

    When my phone goes ‘ding!’ to herald a message, I always think it’s important or urgent or interesting. Too often it is @VodafoneUK with another stupid, useless, annoying waste of my time message. Like when they ring up and say, no specific reason to call...... Just f—— off!

  • paul_a_frank Paul Frank (@paul_a_frank) reported

    @VodafoneUK I know but we need to (1) keep our existing number - for which you advised to call the Gigafast team on the number that doesn't work!!! and (2) wish to use my existing high spec router that has features that I need to keep so I need to talk to someone technical