Vodafone Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (15%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏
-
Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
-
Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
-
Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
-
Velvet Thunder 🇵🇸
(@Rogu3Ph4nt0m) reported
from
Camberwell, England
@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
-
Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
-
kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
-
akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
-
Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
-
Rj
(@whatswithRUDOLF) reported
from
Camberwell, England
@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
-
Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
-
Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
-
Quentin
(@quentinnield) reported
from
Camden Town, England
@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
-
Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
NealR
(@Clear_Capture) reported
@VodafoneUK Internet download speeds have suddenly tanked tonight, and they weren't great to start with, but dropping from 40Mb down to 1-3Mb is rather noticeable. CM7 area having anything affected?
-
Andrew M Berry
(@AndrewMBerry81) reported
@VodafoneUK when will you take over virginmedia 5g network ?
-
Raising Little Red
(@MummyandFlo) reported
A week without service. @VodafoneUK are apparently trying, but no change… so how hard are they actually trying? I almost missed out on a procedure that I’ve been waiting months for as a result of this. 🙃
-
Jane Murphy
(@JaneMur20619492) reported
@VodafoneUK Hi It’s my broadband, I have tried to DM twice & just get auto replies as you bot doesn’t understand! Can’t get a phone response from customer services & live chat is next to useless!
-
🦠Mr King🔬
(@mrkingstsci) reported
@TomMitc91230160 @VodafoneUK Same here - something to do with a fibre optic cable being cut according to customer service typed chat agent. No email to explain when service will be restored.
-
Matthew Millington
(@MatthewMilly) reported
Awful service again from @VodafoneUK cocking up a simple upgrade and then billing me £600 for the privilege and apparently there’s nothing you can do about it. So now no new phone and a nearly £700 bill for the pleasure - what a joke
-
Rick Tyson
(@dambury67) reported
@Maeldune_991 @Sakthi_Palani @VodafoneUK Came back on late PM Stephen, but much of the region affected and virtually impossible to speak to anyone.. The outage I can understand, not putting anything out to avoid all the calls & enquiries with some sort of Sitrep is unforgivable... Not the first time with them.
-
Bob Indewata
(@TSmith07432048) reported
@VodafoneUK @Rug1971 Yes just post a full update with a time line for a fix and what’s happening
-
Tommym44
(@TomMitc91230160) reported
@mrkingstsci @VodafoneUK Thats fine , **** happens , but at least let people know. Such corporate arrogance....
-
Sarah Matthew
(@MissRubyFatale) reported
@VodafoneUK broadband been down since early hours (Basildon area) Any idea when service will resume? Really don't want to use all my data up...