Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/01/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help

  • foodncraft seth bradley (@foodncraft) reported from Hackney, England

    We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • CarolineDB81 Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • olliemafc Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • AgboRich Agbo Richard (@AgboRich) reported from Wandsworth, England

    @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Poplar, England

    @VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MattWillsUK Matthew Willliams (@MattWillsUK) reported

    @VodafoneUK Are they any network tests scheduled for Emergency Alerts coming up?

  • MartinRalfe Martin Ralfe - Blind & Techy (@MartinRalfe) reported from Newton-le-Willows, England

    @VodafoneUK is their an outage?! No signal calls or texts etc.

  • barisgs35 Baris (@barisgs35) reported

    @VodafoneUK can't get any signal! fix this!

  • KatieGarrett93 Katie Underwood (@KatieGarrett93) reported

    @VodafoneUK hi is your network down? My husband has no signal at all

  • ConorSwifty Conor Swifty (@ConorSwifty) reported

    @VodafoneUK Shows up red for good coverage indoors and outdoors for now. Earlier must had issues and got it fixed

  • SeemaKapoor23 Seema Kapoor (@SeemaKapoor23) reported

    @VodafoneUK is there an issue with your network at the moment? My other device is not connected to the Vodafone network at all, can’t receive phone calls, texts or access data. Thanks.

  • LawAspi TheAspiLawStudent (@LawAspi) reported

    Hey @VodafoneUK whats the customer service email address for complaints? My partner's mother was supposed to have her install today. Nobody turned up, nobody called and now apparently you've known about a fault for a while but never informed your customer. 😳

  • jameshoggarth James Hoggarth (@jameshoggarth) reported

    @slowcrushh Don’t get me started. Last year I was a @VodafoneUK customer - thought it would have been easy to renew my SIM. Anyway, it resulted in them offering me the chance to appeal a credit check involving someone else’s data!!

  • philipp_pae Philipp Paetzold 🇪🇺 (@philipp_pae) reported

    @VodafoneUK Is their an outage in East London? No wifi signal for at least 1h.

  • HannahBellos Hannah (@HannahBellos) reported

    @VodafoneUK your network is down - probably best to at least put a message up?!