Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/20/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • lukeybrown1991 Luke Paul Brown (@lukeybrown1991) reported from Poplar, England

    After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ukvivstar vivek chohan (@ukvivstar) reported

    @VodafoneUK again, super pathetic service from vodafone, been disconnected for almost 5 days and no sign of getting my number back, losing business and can't otp's for banking etc.

  • duchess84 Pam Easton (@duchess84) reported

    @VodafoneUK @CityFibre time to leave I think. Terrible customer service to a loyal customer

  • MajorSatire Sam Smedley (@MajorSatire) reported

    @VodafoneUK Hi, no internet connection using mobile dongle K5161h since Sat. OK since purchase before that. Tried 2 laptops, different locations but no success. Also, tried the suggested APN solution but again no success. Topped up last Fri so plenty of unused credit. Help...

  • narbin Nick Arbin (@narbin) reported

    And I say "in the process of" as my @SpotifyCares premium sub is through @VodafoneUK and I'm finding it hard to speak to anyone who understands what I'm talking about. At least their useless customer service works in your favour.

  • RobMunro64 Rob Munro (@RobMunro64) reported

    Anyone else annoyed with @VodafoneUK 191 service - impossible to speak to a real person which given they may be in breach of GDPR (accuracy principle) is even more frustrating. One last chance before I just report to ICO

  • leshi86 leshi (@leshi86) reported

    @VodafoneUK @HarveyNeve So this person messages you less than 20 minutes ago when I messaged you this morning! You don’t even have the manners to respond to my messages how rude is that? #badcustomerservice #areyoutakingthepiss #knowyourself

  • Dazzb84 Darren Bown (@Dazzb84) reported

    @VodafoneUK are there issues with signal in WA4? The signal has been really poor for phone and Internet.

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @Ofcom @VodafoneUK Thank you. Will be having a look as it's been over 12 months I've had the same issue and Vodafone cannot fix it

  • maxwilkes92 Max Wilkes (@maxwilkes92) reported

    @VodafoneUK what are you doing to my account? You’re supposed to be reverting my plan, refunding flexi fee, and applying compensation for a complaint. But instead my plan is showing 2GB data (instead of 72) and £100 plan cost instead of £31? 🤨

  • HarveyNeve Harvey Neve (@HarveyNeve) reported

    The whole @VodafoneUK web experience and app is just awful- you'd think upgrading or re-contracting would just be simple. It's clearly not had any UCD what so ever. So a phone call it will be, as it has been for the last few years and I think a change of provider is on the cards