Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Southwark, Wandsworth, Croydon, and City of Westminster.

City	Problem Type	Report Time
Southwark	Internet	3 days ago
Wandsworth	Phone	4 days ago
Croydon	Total Blackout	1 month ago
City of Westminster	Internet	2 months ago
City of Westminster	Internet	2 months ago
Southwark	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Lawrance S (@law_Salter) reported 21 seconds ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  Millie Coulter (@MillieCoulter) reported 1 minute ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  Ollie (@olliemafc) reported 1 minute ago from Wandsworth, England

  Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

• 
  Tim Easton (@timeastonco) reported 19 minutes ago from Camberwell, England

  @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

• 
  Sandra Lema Siaba (@Sandra22199329) reported 21 minutes ago from Lambeth, England

  @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

• 
  Paul McCann (@BigestPaul) reported 22 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  Joe Curtis (@jccurtis1) reported 24 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  James Willmoth (@willmothj) reported 27 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Ken (@kentdlsantos) reported 32 minutes ago from Camberwell, England

  @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

• 
  Dimitris Pikros (@DPikros) reported 34 minutes ago from Southwark, England

  Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

• 
  Bret Sinclair (@bret_plays) reported 35 minutes ago from Eltham, England

  @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

• 
  Rachel Addy (@ReaddyUK) reported 37 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 38 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  Oliver Waller (@skulksaround) reported 42 minutes ago from Lambeth, England

  @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

• 
  Ange Gilly (@angegillis) reported 47 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Ferdinand (@fernando_london) reported 48 minutes ago from Camberwell, England

  @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

• 
  Rachel Addy (@ReaddyUK) reported 53 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Helen Cook (@HCook13) reported 55 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  SA Morrison (@ShirlMorrison) reported 55 minutes ago from Lambeth, England

  @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sue leach (@LeachSie) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate

• 
  Gill (@gill_frost) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

• 
  Simon Denye (@simondenye) reported 10 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Paul (@PaulRic71632112) reported 12 minutes ago

  @VodafoneUK I thought in this day and age you were supposed to give me notice of any increase in price. I had my new bill today and it has gone up. I wasn't aware of any in reasonable due. Also it has never happened at this time of the year.

• 
  Vicky Taylor (@VickyTa39674252) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!

• 
  Episode IV - living in the heart of the Matrix (@ourtone69) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man

• 
  RunningSloth (@Lescoleen67) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.

• 
  1836golf tour (@1836golftour) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 23 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Bless you. It's a vile task. British Gas were awful, his local council and careline were great. Much love xx