Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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kingly.
(@theKZAnyc) reported
from
Poplar, England
@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie
(@ellielouisew) reported
@VodafoneUK trying to cancel my contract is a joke. I was on hold for over an hour this morning but was told I wasn’t able too sort it. And when calling again after 30 minutes being on hold the call ended for no reason. Not exactly giving me reasons to stay with the company
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Mim
(@mimmetcalfe) reported
@VodafoneUK have been trying to make contact for days in order to cancel our broadband. There is never any answer on 08000987923 or even on your 191 line. It just holds and holds and holds, perhaps because you know we want to cancel. Please do make contact to resolve this issue
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Salome
(@ReblxII) reported
@vodafoneuk I spoke to 5 of your advisers (including a manager) today in 4 different teams for almost 2 hours on the phone. FIVE! And my complaint is still not resolved.
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Cal nan Eilean Siar 🏃♂️ 🏴
(@DeepSpaceHeb) reported
@VodafoneUK farewell, it's been thoroughly miserable dealing with you after 2 weeks of no broadband connection, conflicting advice, call backs that never happened, non existent engineer visits, hours on hold we've had enough and cancelled to another provider. You are the pits.
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ObsessedByBeauty
(@NicolaOBBeauty) reported
Shock horror a week after writing a complaint to @VodafoneUK I’ve had absolutely no response. #patheticservice
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louise baugh
(@lpbaugh) reported
from
Taunton, England
@VodafoneUK nearly 2hrs now on hold; quite spectacular customer service
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Robert Himson
(@HeatStrokeBob) reported
@VodafoneUK is there currently data issues at the moment? I can’t get any readings with the Vodafone app checker.
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Trevor Tutu
(@trevor22at) reported
@Roland74141844 That cannot be right. There is no service that can be as bad as @Vodacom except @VodafoneUK
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DJJappy
(@JappyDJ) reported
@VodafoneUK And it’s just clicked. Why have you got people who can answer tweets that are kinda irrelevant and can wait, when you can’t answer phones and live chat to renew someone’s contract?? Really, really poor 😡😡
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Rozina Shaikh
(@RozinaShaikh16) reported
@VodafoneUK been on the phone to vodaphone for over 5 hours being passed around an now being told i need to be transferred back to customer services! Wow shocking. I request i speak to a manager #disappointing