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Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.

CityProblem TypeReport Time
London Internet 4 hours ago
London Internet 21 hours ago
London Internet 1 day ago
City of London Wi-fi 1 day ago
London Internet 1 day ago
Islington Internet 1 day ago

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • strachan_stacey
    StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Rahuss_
    R (@Rahuss_) reported from Stratford, England

    @VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

  • Aimee_CN_Hughes
    Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • kdrickards
    Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • guymiscampbell
    Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • KingKas04
    King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • DeuceBro1
    Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • alicefoster
    F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • GhalibMK
    Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • Levisonwood
    Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

  • Levisonwood
    Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • gordonmcdonald
    Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • Lockett57
    J. (@Lockett57) reported from Poplar, England

    @VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

  • Rocinante_797
    rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • Vikki_L_M
    Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • g_bonfiglio
    Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

  • sweetPrincessm1
    Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • MarkDunnes
    Mark Dunne (@MarkDunnes) reported from Stratford, England

    Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

  • Jeffthebeerblo1
    Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jenguin83
    jen wilson (@jenguin83) reported

    @VodafoneUK trying to get my PAC via text but not working, any advice please?

  • cmackenzies
    Charlie (@cmackenzies) reported

    @VodafoneUK Tried that and haven't received a response for a week. No problem, I'll get my broadband from somewhere that doesn't think my name is too long!

  • bluehamsterjam
    bluehamsterjam (@bluehamsterjam) reported

    @VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.

  • iamrishma1
    Rishma (@iamrishma1) reported

    @VodafoneUK If I ever get signal.

  • Maxi_Tilt
    **** Tilt (@Maxi_Tilt) reported

    I’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup

  • clarkedeborah
    deb clarke (@clarkedeborah) reported

    @VodafoneUK @vodafoneUK that is simply not true. I’ve terminated it without ringing anyone. You need to have a good look at your processes from a customer perspective. I’ll never use you again.

  • KALKIRAM2
    KALKI (@KALKIRAM2) reported

    @VodafoneUK vodafoneidea problem there recharge methed tower not convenient services

  • Prashan88615702
    Prashant Jatav (@Prashan88615702) reported

    What happen @VodafoneUK @ViCustomerCare my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 2 year, but Vodafone is not taking any action on any of my problems.@VodaIdea_NEWS

  • suman1317
    Sourav (@suman1317) reported

    @VodafoneUK I am not getting any support from vodafone @ViCustomerCare

  • William04150909
    William Stewart (@William04150909) reported

    Don't hear many people commend @virginmedia on their service, but have thoroughly enjoyed my time using the gig1 they provide never had a problem in 10 years of using them. But £34 for 2 years for same speeds and apple 4k TV @VodafoneUK isn't an offer to turn down!