Vodafone Outage Report in Thornton Heath, Greater London, England
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Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, Newham, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Wi-fi | 1 day ago |
|
London
|
Wi-fi | 1 day ago |
|
London
|
Phone | 2 days ago |
|
Paddington
|
Internet | 2 days ago |
|
Croydon
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Alexander Jan (@Alex_Jan_London) reported from Camden Town, England@VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.
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Jonny Pugsley (@jonathonfp) reported from Camden Town, England@VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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julia wickes (@wickes40) reported from Bromley, England@VodafoneUK Not working id like to speak 2 a manager
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Thierry Schoen (@schoenlxb) reported from Bromley, England@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
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Nainesh (@Naineschristian) reported from Stratford, EnglandWorst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK
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Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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mick (@walshswalls) reported from Poplar, England@VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service
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𝚂h𝚊z (@NotThatShaz) reported from Godstone, England@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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MARK A IZATT (@markaizatt) reported from Hounslow, EnglandNothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Chris Edwards (@CE8_Edwards) reported from Richmond, England@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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DomLee1987 (@DomLee1987) reported from London, England@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Leander (@LeanderLouD) reported from Bexleyheath, England@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Darren Pauls (@dazzpauls) reported from Stratford, EnglandHi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith (@WHSmith1984) reported@GeorgeMonbiot @VodafoneUK Wouldn't touch @VodafoneUK with a barge pole anyway, but thanks for the heads-up. Customer service has to improve in this and other sectors. Name and shame is the only weapon we have as overlooked and exploited consumers.
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Benjamin crick 💙 (@Theonebenny) reported@GeorgeMonbiot @KathyBurke @VodafoneUK Yep same thing happened when my mum passed away , even wanted to speak to her, as I wasn’t the account holder ,then my dad was getting letters addressed to her still demanding to pay a year later, ermmm slight issue with that happening
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Baj (@W92Baj) reported@FMHurley @GeorgeMonbiot @VodafoneUK sit in a dreary council office with my mother 3 days after she suddenly lost her partner of 50 years, answering stupid questions to get the certificates. Cancelling accounts was easy.
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sandakalum jessica 💙 #FBPE #JohnsonOut (@jessicarachelpr) reported@VodafoneUK @GeorgeMonbiot They are the worst to get through to. The bot is useless and you wait hours on the phone. I received a debt email, referring to previous letters - of which I’d received none. Terrifying. Spent a day on the phone trying to understand what happened
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MWQA Limited (@mwqa_limited) reported@GeorgeMonbiot @VodafoneUK Faceless society at its worst. Sorry about your Mum too
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Kay Prescott (@KayPrescott) reported@GeorgeMonbiot @KathyBurke @VodafoneUK All companies should have a good department to assist following bereavement, sadly they don’t when my husband died being asked to guess passwords or memorable info for someone else is just awful. Sorry for your loss and I hope you get sorted
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RosieB 💙💛😷🐕🤿💦🌞🏎 (@rosiebarlow) reported@VodafoneUK I managed to leave Vodaphone but they cancelled my account and I can't use Tobi or put my username or password in and staff were extremely rude to be too. So it seems I can't get back the £30 they owe me, robbers!
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ListenToYourself (@Paullup76) reported@GeorgeMonbiot @VodafoneUK Sorry for your loss (and the hassle too). Growing up, I was always taught when dealing with the public, that the customer is always right (even if they’re not). Can’t remember the last time I felt like a valued customer anywhere these days.
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lou 🏳️🌈🌱 (@mrsmiggins_) reported@GeorgeMonbiot @KathyBurke @VodafoneUK How awful, so stressful. After my mum died the gym she went to refused to cancel her membership, fortunately it was a physical building where I was able to go to & make a scene so they relented. It makes an already difficult situation worse. I hope you can get it resolved soon.
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Cerys Byrne (@Decembermum) reported@GeorgeMonbiot @VodafoneUK Once things go to a debt recovery agent it all gets very nasty. They reduced me to tears and I was a confident woman in my mid 40s (also not owing the money they were demanding). My heart goes out to your poor dad.