Vodafone Outage Report in Thornton Heath, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Newham, Southwark, London, Paddington, Hammersmith, Hackney, Croydon, City of London, Ealing, Wandsworth, Sevenoaks, Islington, Hampstead, Tower Hamlets and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.
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Martin Smith
(@MartinSurveyor) reported
from
Stratford, England
@TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@TDizzle1337) reported
@VodafoneUK I updated my OnePlus 6t last night then received a text asking me to enable mobile data, but when I click the link to select my device my phone isn't on the list so now I can't use data. Please help
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Adam
(@AdamWaggott) reported
@VodafoneUK Please could you help me with my order?
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK Thanks Izzy, Have tried several times to get some help over a week now without services. Hopefully @VodafoneUK can get me some help today as I need to telephone my Cardiac Nurse at the hospital.
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Phil McGrath
(@PhilMMcG) reported
@VodafoneUK Good morning. Phone signal is down again at Praa Sands, Cornwall, TR20 9ST. We had no signal, or poor 2G only, for 3 weeks over the Christmas and New Year period as well. We usually get good 3G and 4G here. Please sort this out once and for all. Thanks, Phil
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Brian Jones
(@BrianJo66832034) reported
@VodafoneUK hey, tried 3 times now to call customer service regarding a home move and taking you as a broadband provider with me, with no success. It would actually be quicker and easier to cancel the contract! Any help?
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JM
(@Jimmy_M_Leeds) reported
@VodafoneUK Had to hang up as I’m getting ready for work. As soon as I did, phone call straight back. No reason why I was on hold for so long. She told me she was transferring me, too late 1hr 25 mins. No apologies no reason for the wait time.
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JM
(@Jimmy_M_Leeds) reported
@VodafoneUK Inbox sent. 1 hour and 20 mins now. I’ve definitely been left on hold in the hopes I hang up. Disgusting
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Jo Bishop BA hons
(@Jobish7) reported
from
Woodingdean, England
@VodafoneUK I cannot speak to a human regarding my account or pay a bill. Online ‘chat’ service just gives you options you haven’t asked for or logs you off, 191 just goes round&round &doesn’t actually listen to voice prompts/cuts you off. Not good enough.
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Harry Campbell
(@_campbll) reported
@VodafoneUK @thortful is the 4g services down or something cut I aint getting a connection anywhere in my house here in NI
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peter boba
(@boba_peter) reported
Another response from Jamie @VodafoneUK Suggests I call customer services. The same people I have called over 20 times. You just couldn't write or make it up!!