Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hackney, Poplar, City of London, Kensington, Hammersmith, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| Hackney |
Internet | |
| Hackney |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Gohar Khan
(@gakhan) reported
from
City of London, England
@VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Rishi Madlani
(@RishiMadlani) reported
from
City of London, England
Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡
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WildmanFett
(@wibblewobble70) reported
from
Hackney, England
@jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Black Dog
(@Superdazzio) reported
@VodafoneUK it seems weird that Uswitch have cheaper and better deals then what you can offer. But they use your site and network how strange. Not paying 1gig of data for £8 please look at this.
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Hank Rearden 678
(@678Hank) reported
Hey @vodafoneUK when will you be restoring phone service in Basingstoke? I would call the helpline, but, y'know 🙄
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Michael Hoy
(@mikeh_gg) reported
@VodafoneUK @neilio_uk @VodafoneUK can you please direct me to where I can claim £15 back from my bill (the price of the WiFi pass) or alternatively can you please direct me to how I can cancel my contract. I assume since you have broken your contract there will be no fee for me exiting.
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P
(@patriksxx) reported
@VodafoneUK I’ve been trying to get through for the past 3 days at different times. What is the usual wait time if I’ve now waited 50mins and it’s “longer than usual”? I need to speak to someone about cancelling my contract and live chat said they can’t help with my issue and told me call191
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Wah Delhi
(@Delhi_Junta) reported
@VodafoneUK Dear @VodafoneUK I had requested for a new broadband Account Number: 7062715254 Order Number: WEB-0001000014000464 , the install team asking BT 's help for the last mile connectivity. but i do not know what needs to be done. please help i have already waited for 10 days
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Ryan Reid 🏳️🌈🏳️🌈
(@RyanRei88483582) reported
Edit: noticed the screenshot had my bank details on it, @VodafoneUK Hi I need some help, I’m trying to pay for my bill but the app is saying I have paid for it already when I haven’t, my bank app says I was charged but then the money was returned
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Nigel Jones
(@planetf1) reported
@VodafoneUK Ok so I sent *my* postcode - but postcode with signal error in original tweet. Also when I sent DM I got into auto-bot hell which isn't helpful. (Other areas of hove inc. home & local area really bad too with occasional good spots. Band 20 overload am guessing)
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Leon Williams
(@LeonWill84) reported
@VodafoneUK what’s going on with your network? Calls won’t ring out and then random phone numbers ringing me to say I have had a missed call from you??????
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Kristen Covo
(@kcovophoto) reported
@vodafoneuk why do you always call me when im abroad for a mundane catch up call? Must you ALWAYS interrupt my holiday???
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Dr. Dan Warren
(@TMGB) reported
@VodafoneUK can you help me get WiFi Calling working on a Note 20 Ultra please. Was enabled on my S10+ so my subscription has it, but not even a menu option on my new phone.