Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, Camden Town, Wandsworth, Croydon, Fulham, Paddington, City of London, Hammersmith, Hackney, Hounslow, Newham, City of Westminster, Sevenoaks and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi | |
| Camden Town |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Holden #JohnsonIsALiar
(@holdenweb) reported
@VodafoneUK Thanks. Filled out the form. Still can’t work out why this issue is only occurring after four years.
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Sam Boultwood
(@boults19) reported
@mr_era @VodafoneUK @EE would never
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Neil Chandler
(@ChandlerDBA) reported
@VodafoneUK any chance you could stop texting me (twice today) about my Securenet trial ending, which I don’t have, have never had, and certainly don’t want
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zoe / 3 days 🍊
(@SHOOTMED0WN) reported
@VodafoneUK my data is going down even though im strictly keeping it off and only using wifi?? whats up with this
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CvB
(@sheep20) reported
@VodafoneUK Let's just say, the connection request at our new house which we ended up discussing with you over three or four weeks, culminating in a 4 hour webchat which you then decided you couldn't provide the FFTP service for, was done in 10 minutes with TalkTalk.
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john dobbin
(@JohnJohnd4) reported
@VodafoneUK is there a problem with your shop in Braehead Scotland. They do not seem to be able to return any calls?????
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John32
(@john_32) reported
@VodafoneUK #FeeltheConnection but no love for this number! could someone help? we have a number (on another network) that can't be called from Vodafone Subscribers it just gets sent to voicemail that is never delivered
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Lisa Ward
(@LisaPinkyWard) reported
So turns out a '24 month' contract with @VodafoneUK is in fact a 25 month contract as they need 30 days notice to cancel and will charge an early exit fee if that's before the last day of the contract. Ridiculous. Much like their unwillingness to lose my custom than match a deal
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Stephen Potter
(@kiwilad187) reported
Thanks for the help @VodafoneUK at your Lewisham branch! Went in 4 or 5 people standing around doing nothing. Asked for some help with my phone bundle, was told by the manager to go away and ring customer service. It wasn’t the job of people in the shop to do that! #vodafone
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Zuni
(@Zuni1990) reported
I had been with Vodafone for over 12 years and recently changed to another network after shocking service. They owe me a refund for services they couldn’t provide and that still not been done. I had to ring them 5 times on the phone for over 40 minutes still nothing @VodafoneUK