Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Oxted, City of Westminster, Hackney, Ealing, Newham, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Phone | |
| Oxted |
Internet | |
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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pauline lillie
(@paulinelillie9) reported
from
Kingston upon Thames, England
@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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BEN GIBSON PHOTO
(@bengibsonphoto) reported
from
London, England
@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Bret Sinclair
(@bret_plays) reported
from
Eltham, England
@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline
(@carrie_greaves) reported
@VodafoneUK Nope. Call her. Sick of bots and non persons. Your company is a disgrace. She has contacted you 25 times. You have taken her money and not provided a service, verging on the criminal. We have been Vodafone customers for years and spent thousands disgusting company.
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Kate Cooper
(@kate_bolton) reported
@VodafoneUK I was mid convo with an agent on DM and noone has answered me for an 1hr30mins. I asked 2 direct questions. So rude!!!!!
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Xander.
(@oHaiAlexander) reported
@VodafoneUK ******, is there a problem with Vodafone somewhere tonight? My broadband isn't working, and I'm lucky to get anywhere with mobile data! Halp :(
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Sam Russell
(@ballbagsson) reported
@VodafoneUK Hi my internet has gone off in the South East area. Any idea if it's a local outage and when its expected to be fixed? Many thanks
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Tom's Law
(@CLWORSFOLD) reported
@BBCWatchdog are you able to help when @VodafoneUK have taken insurance out on my contract and never told me and doesn't show up on my bills? They will only offer me 28p back when I've paid out £400!!! @MoneySavingExp I've complained and they still won't give me it back #fraud
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Jax Braithwaite
(@JaxBraithwaite) reported
WOW @VodafoneUK suck. We contact them well in advance of moving so that we can get internet set up at the new place seamlessly. They say ‘no problem, call back 2 weeks before your move date’. We do. They say ‘oh the place you’re moving to has to have this specific type, 1/
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Swati Gupta
(@7swak) reported
@VodafoneUK why would Vodafone fail ID check multi times when the bank has authorised it 20times??
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Whyamidoingthis.
(@ruthharmer1) reported
@VodafoneUK what an absolute Shower your company is, if only I could SPEAK to a HUMAN without hanging on the line for over 30 minutes or wasting time on the web chat. I’m not renewing my contract, over 25 years I’ve been a customer!😡
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Alexander Schimmel
(@alexeschimmel) reported
@VodafoneUK I would like to cancel my account but somehow have spent hours on the phone and online chat trying to do so and it still hasn't happened. Can someone help me?
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WulfWinterburn
(@wulf_winterburn) reported
@VodafoneUK my mum has had no internet for 3 days in Teignmouth, Devon. She has tried to get thru on phone with no success. 3 days!!! What kind of service is that??