Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/14/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hackney, London, Croydon, City of London, Ealing, Wandsworth, Sevenoaks, Islington, Hampstead, Tower Hamlets, Camden Town, Southwark, City of Westminster and Welling.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • ianthompson Ian Thompson (@ianthompson) reported from Paddington, England

    @VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • theKZAnyc kingly. (@theKZAnyc) reported from Poplar, England

    @VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • iamsm4u Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • LukeAlisonnn Luke Alison (@LukeAlisonnn) reported from Poplar, England

    @VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • thekjulika Kristine Julika (@thekjulika) reported from Camden Town, England

    No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophiakhan11K Sophia Khan (@Sophiakhan11K) reported

    @VodafoneUK Wow! Been charged £50 a month for last 18mnths for mobile brdbnd of speeds 1mbps and sometimes not even 1. Finally my 18 month contract expires & I call up to cancel & you won't end it saying I need to physically go into a store! You're now officially stealing!

  • FaxBluenose Andrew Hinton (@FaxBluenose) reported

    @VodafoneUK why are your customer service systems so shocking? All I want to do is place an order for another SIM card but what a fiasco! I am not impressed that I was cut off by your representative 🤬 #Disgraceful

  • martinsb406 Mx92229 (@martinsb406) reported

    @VodafoneUK If Vodafone had any idea about customer service they would have solved the issue after my first request.

  • EssenceOf_Anna Anna Kimberley (@EssenceOf_Anna) reported

    @VodafoneUK Why is my wifi down!!??

  • no_flights CassieNoNightFlights (@no_flights) reported

    @VodafoneUK As mentioned, my complaint is about being out and about not in a premises.

  • OfficialAnimal Animal (@OfficialAnimal) reported

    @VodafoneUK @virginmedia Appreciate the Message Saf but clearly @Vodafone doesn't share the same customer service. Nothing was offered for compensation for me to stay over the phone.

  • AlexWaite_htafc Alex Waite (@AlexWaite_htafc) reported

    @VodafoneUK I started my call at 7.30pm, and was put on hold, listening to the same 3 songs over and over, occasionally interrupted by being told we are really busy, not once did it mention closing at 8pm, so I was still on hold when it was closed according to you!!! Great service.. 🙈

  • josmyth1 joanna smyth (@josmyth1) reported

    @VodafoneUK I am not impressed this evening as I wanted to sort out my contract and surprise surprise I couldn’t get through on the phone and chat was a load of rubbish too. Can anyone help me on here at all?

  • Dhivyavasudeva1 Dhivya vasudevan (@Dhivyavasudeva1) reported

    @VodafoneUK one of the worst service I have received from your company today, unbelievable

  • AlexWaite_htafc Alex Waite (@AlexWaite_htafc) reported

    @VodafoneUK what the hell is going on at Customer Services? 40 minutes on hold?? I cannot wait to leave your network, that's if I can ever get through to cancel it. I can only imagine the reason it's busy is hoards of people ringing to cancel.