Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
City of Westminster	Internet	2 days ago
City of Westminster	Internet	3 days ago
City of Westminster	Internet	3 days ago
Croydon	Internet	5 days ago
City of Westminster	Internet	6 days ago
Croydon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  SA Morrison (@ShirlMorrison) reported 5 minutes ago from Lambeth, England

  @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

• 
  Carmen (@rougecarmen90) reported 6 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 6 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  Agbo Richard (@AgboRich) reported 8 minutes ago from Wandsworth, England

  @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

• 
  Thames Ranger777 (@Ranger777Thames) reported 8 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  soy como soy (@LittleDiablos) reported 15 minutes ago from Croydon, England

  @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 16 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  Vítør ★彡 (@vitor_teo_) reported 18 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Paul McCann (@BigestPaul) reported 18 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  JustJC (@JustJC_London) reported 23 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

• 
  Daniel Ayers (@danielayersuk) reported 24 minutes ago from Camberwell, England

  @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

• 
  Dimitris Pikros (@DPikros) reported 26 minutes ago from Southwark, England

  @VodafoneUK Is there any update on how long it is going to take to fix?

• 
  Rachel Addy (@ReaddyUK) reported 30 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  J (@slinkywinky) reported 33 minutes ago from Wandsworth, England

  @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

• 
  Luiz Ottino (@lhom) reported 36 minutes ago from Camberwell, England

  @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

• 
  Neil A.Evans (@NeilEvansRocks) reported 40 minutes ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 48 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  James Willmoth (@willmothj) reported 52 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  MARK A IZATT (@markaizatt) reported 58 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Padgett (@P17DGE) reported 2 minutes ago

  Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

• 
  Scott (@scottmacg3469) reported 3 minutes ago

  @VodafoneUK Costs go up, service goes down!!!!

• 
  my (@vngtmy) reported 3 minutes ago

  @vodafoneuk I cannot call you, your chatbot cannot solve my issue, but it also can't put me through to an agent or add me to a queue for an agent. do I just die now?

• 
  COYG (@no_effin_filter) reported 5 minutes ago

  .@VodafoneUK is the worst phone network.

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 6 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Chris Barnsey (@BarnseyChr77489) reported 9 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  Ste Jones (@eJ2095) reported 16 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months

• 
  DMikeyD (@mikeybhoy01) reported 18 minutes ago

  Ordered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 19 minutes ago

  Just wondering why Three Mobile are providing me with broadband now I'm not paying when they and Vodafone consistently failed to provide me with service when i did pay them for 2 years eh @VodafoneUK @3mifi I mean the way they treated me while i was in Palermo was the worse ever ( refused to let my payment for roaming go through so I'm wandering back streets in 80 degree heat ) and their minions are trained to lie like robots - need i go on. Putting them out of business after they have insulted my intelligence for 2 years is the only option. Their complaints people are as bad as Barclays - professional liars and yes i know the government are behind my suffering. I've know it for some time and 2 punctures in a row in Dublin recently confirms it is to protect the male Ex. Yeah I'm straight

• 
  Chris Barnsey (@BarnseyChr77489) reported 20 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so