Vodafone outages and service status in Thornton Heath, England
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Full Outage Map
- Vodafone generated 1 outage signal in the last 24 hours around Thornton Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 1, 7:30 PM GMT+1.
- Internet (60%)
- Phone (20%)
- Total Blackout (10%)
- Wi-fi (10%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 13 hours ago |
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City of Westminster
|
Internet | 1 day ago |
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City of Westminster
|
Internet | 1 day ago |
|
Croydon
|
Internet | 4 days ago |
|
City of Westminster
|
Internet | 5 days ago |
|
Croydon
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Chris 🏳️🌈 (@strutcakes) reported from Lambeth, England@VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?
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Rachel Mackay (@rachmackay) reported from Lambeth, England@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK The Vodafone 4G is always having issues, this is nothing new
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David (@gingertrvlguru) reported from Lambeth, England@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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Quentin (@quentinnield) reported from Lambeth, England@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Lawrance S (@law_Salter) reported from Bromley, England@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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Joe Curtis (@jccurtis1) reported from Merton, England@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
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Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
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Jay khalique (@k0909388) reported from Camberwell, England@VodafoneUK my Internet isnt working and Vodafone ask me to go online for help
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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Ferdinand (@fernando_london) reported from Camberwell, England@VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.
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Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Thom Downie (@ThomDownie) reported from Wandsworth, England@VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.
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Dimitris Pikros (@DPikros) reported from Southwark, England@VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.
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Ken (@KdLS_7) reported from Camberwell, England@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandWhy are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude
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Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Jay khalique (@k0909388) reported from Camberwell, England@VodafoneUK network in SE1 4AA has been down for over 2 days.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cole80 (@Cole9189) reported@VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Steph (@steph_sargent) reported@VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?
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DMikeyD (@mikeybhoy01) reportedOrdered iPhone 17 Pro 6 days ago and order hasn't even been processed yet, is this the service people expect from @Apple? I ordered a Samsung Galaxy S26 Ultra from @VodafoneUK and it arrived 22 hours later.
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Dann 🧜🏼♀️ (@DPB037) reported@VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.
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Gary marr (@Garym0211) reported@VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!
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Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported@VodafoneUK Any issues with 5G in Watford today?
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Mh (@WIKMUND) reported@VodafoneUK why is the vodafone signal at London Waterloo sooo bad. It’s like a dial up modem. Not just today but for the last couple of years I’ve been on 5g
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CityFibre (@CityFibre) reported@fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.
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Ralph Hardwick (@HardwickRalph) reported@VodafoneUK Just spent 25 minutes on the phone regarding my current arrangement, for the 3rd time. On both previous calls promises to respond and own the problem. No response to either. Appalling customer service. Asked to be put through to Max Taylor. Now want another 10 days!