Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
City of Westminster	Internet	19 hours ago
Croydon	Internet	4 days ago
City of Westminster	Phone	13 days ago
Wandsworth	Phone	14 days ago
Southwark	Total Blackout	19 days ago
Croydon	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 21 seconds ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Charlie Cassen (@charliecassen) reported 3 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Bobski (@bob_457) reported 5 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 5 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 14 minutes ago from Bromley, England

  @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

• 
  Ciaran McNulty (@CiaranMcNulty) reported 17 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

• 
  Jessica Pollard (@jessicapollard) reported 25 minutes ago from Bromley, England

  @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

• 
  Aimee lou (@Aimeelo02455188) reported 26 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Luiz Ottino (@lhom) reported 26 minutes ago from Camberwell, England

  @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

• 
  Michelle Hastie-Wild (@hastiepops) reported 27 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  Agbo Richard (@AgboRich) reported 30 minutes ago from Wandsworth, England

  @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

• 
  David (@gingertrvlguru) reported 32 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 38 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  John (@1scottishladdie) reported 40 minutes ago from Southwark, England

  @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 45 minutes ago from Bromley, England

  So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

• 
  Dimitris Pikros (@DPikros) reported 51 minutes ago from Southwark, England

  @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  @VodafoneUK so I’ve just tried to send a text back to a friend and it’s failed three times, what’s going on with your network this time?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 56 minutes ago from Bromley, England

  @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon taylor (@simon5843) reported 7 minutes ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

• 
  Andy Holt (@andy_holt1) reported 8 minutes ago

  @VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied

• 
  Richard Thomson (@DocThomson) reported 8 minutes ago

  @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

• 
  Holly (@hollymorgs) reported 9 minutes ago

  @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

• 
  RICHFORLIFE1980 (@richforlife66) reported 11 minutes ago

  @VodafoneUK 5+ years of loyalty and this is how I’m treated? Broadband disconnected without permission and money taken from my account unlawfully. This is completely unacceptable. Fix this immediately and refund me in full.

• 
  Rachel (@Rachel___001) reported 12 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.

• 
  Martyn Wade (@mwmufc) reported 19 minutes ago

  @VodafoneUK Currently 9 days into new contract and still no service. Numerous hours of phonecalls and trip to shop and still no sign of getting what i've paid for. Surely this is unacceptable @Ofcom @CommsOmbudsman. How do I get what I've paid for when vodafone refuse to provide.

• 
  𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported 20 minutes ago

  @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

• 
  Claire (@ClairVDE) reported 20 minutes ago

  @VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?

• 
  Robin Nakamoto (@RobinNakamoto) reported 21 minutes ago

  @BitmundFreud ah ok it's Vodafone the issue then... good thing that i have both my phone and my home internet connection on @VodafoneUK 💀