Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/11/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Wandsworth, Croydon, Camden Town, Newham, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith and Islington.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • Yas73652573 Yas (@Yas73652573) reported from Stratford, England

    @marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • suleali Suleman Alibhai (@suleali) reported from Hackney, England

    @VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • carlslatermod Carl (@carlslatermod) reported

    @VodafoneUK Had contract with you for 12 months never any phone signal and hardly ever have internet your service is terrible

  • Bex_WN Becca (@Bex_WN) reported

    @VodafoneUK @theboynotton Still not heard anything back! This is terrible, I’ve spent approximately 9 hours on phone/chat to @VodafoneUK since last week and have been ignored, misled, lied to, at every step. Appalling service

  • waagh_mat Empty (@waagh_mat) reported

    Jesus why is @VodafoneUK customer service so ******* crap. Online chat doesn't work. Ring a number get told I am sent a link for diagnostic tool (link never arrives) NO OPTION TO SPEAK TO ANYONE. SO FRUSTRATING!!!!!!!

  • neilcoote neil coote (@neilcoote) reported

    @VodafoneUK os your network down in NN3 postcode- I have a sim through Lebara but cannot get coverage today

  • LeahDaryl Leah (@LeahDaryl) reported

    @VodafoneUK I have no phone signal, bill is paid, no coverage issues, have restarted phone and taken sim out several times. Can someone help me as your Bot is useless

  • ArtsHelp Olwen Minford 💙 (@ArtsHelp) reported

    @VodafoneUK no Internet service x 3 hours & calls not being answered. Can someone respond please....

  • JosephGourvenec Joseph Gourvenec (@JosephGourvenec) reported

    OMG @VodafoneUK 1. Customer services don't pick up even after holding for 50+ minutes, 2. New customer contract completely wrong, 3. Your systems are down today!!!! Surely this isn't a good sign...

  • GOULG Stephen (@GOULG) reported

    @VodafoneUK are your systems back up yet? Rang earlier about my broadband being out, was told systems were down and there was nothing they could do and to call back later. Broadband is still out.

  • Jason_Gaskell Jason 🏳️‍🌈 🗝️🛒 (@Jason_Gaskell) reported

    Think @VodafoneUK is down as trying to send text and keep saying failed #VodafoneDown 😨😭

  • mbalways helen anderson (@mbalways) reported

    @VodafoneUK hi can someone tell me if your network is down i cannot send texts messages.