Vodafone Outage Report in Thornton Heath, Greater London, England
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, Hounslow, Wandsworth, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 42 minutes ago |
|
|
Wi-fi | 17 hours ago |
|
|
Internet | 18 hours ago |
|
|
Internet | 1 day ago |
|
|
Wi-fi | 2 days ago |
|
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Team Toosdee ππΌββοΈπ βοΈ (@ToosdeeTMH) reported from Hounslow, England@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
-
akkhan (@mdakk68) reported from Poplar, England@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
-
Isidudla sabantu (@mast3rblack) reported from Hounslow, England@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all πππ
-
Carmen (@rougecarmen90) reported from Lambeth, EnglandI raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket itβs still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK π€
-
@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
-
@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
-
@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
-
Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
-
Pia Kristmansson (@PiaKristmansson) reported from Ealing, England@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
-
Helen Nisbet (@helen_nisbet) reported from Hackney, EnglandHELP! Our internet provider (@VodafoneUK) have cut our internet off and it canβt be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? π
-
Pia Kristmansson (@PiaKristmansson) reported from Richmond, England@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
-
Thames Ranger777 (@Ranger777Thames) reported from Bromley, EnglandTrying to speak to customer service @VodafoneUK is hard work! Iβm so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! Itβs a smashed screen ffs!!!
-
MARK A IZATT (@markaizatt) reported from Lambeth, EnglandHi @VodafoneUK why is your service so poor in Central London. Consistently bad.
-
Rj (@whatswithRUDOLF) reported from Camberwell, England@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
-
Helen Nisbet (@helen_nisbet) reported from Hackney, England@Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal π€
-
Jade Sharp (@jadesharp1992) reported from Richmond, England@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you canβt use them. You just get errors all the time.
-
Aimee lou (@Aimeelo02455188) reported from Wandsworth, England@VodafoneUK your mobile phone network is down, how long is this likely to last
-
Ben Mitch πͺπΊπ³οΈβππ¨π¦π΄σ §σ ’σ ·σ ¬σ ³σ Ώππ€ͺ (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. πΆπ±π
-
Pia Kristmansson (@PiaKristmansson) reported from Ealing, England@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
-
Velvet Thunder π΅πΈ (@Rogu3Ph4nt0m) reported from Camberwell, England@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Mena Lee (@menamlee) reportedI actually think that @VodafoneUK @VodafoneGroup are actively trying to lose customers. After EIGHT calls, each one on ave 45mins long to try & upgrade plan Iβm now told they need to disconnect me for up to a WEEK for my plan to activate !! Outrageous service !
-
For Pete's Sake (@VEE6) reported from Wing, England@AllisonPearson @VodafoneUK You want to cancel the whole company? There must be some Cambridge students who would be pleased to assist. #CancelCulture
-
Rock Dodd (@rock_dodd) reported@AllisonPearson @VodafoneUK They are sh1t at letting you do so. Took me hours on the phone over about a fortnight. Never getting roped into a contract with them again
-
Ali Abbasi (@TheWhimsicalAli) reported@AllisonPearson @VodafoneUK Contact Vodafone customer service. Call 191 from your Vodafone phone or 03333 040 191 from any other phone.
-
Robin Murphy (@TweetingGlance) reported@VodafoneUK did a 400 mile round trip in November to help my elderly mum close her account with you which should have been closed in August. I even paid the extra fees incurred because of your error. Now you have charged her again. What do I have to do to close her account?
-
Allison Pearson (@AllisonPearson) reportedI want to cancel @VodafoneUK what do I do?
-
Emma Quinlan (@Quindaaawg) reportedWhile I am on rant about internet providers, I have dealt with 5 since moving house and I can categorically state that the worst customer service goes too... IT'S A TIE. Well done @virginmedia and @VodafoneUK, you win.
-
Alex Spendlove (@acspendlove) reported@VodafoneUK have to be hands down the WORST broadband company
-
Allison Pearson (@AllisonPearson) reported@VodafoneUK Itβs not working!
-
Elly Newman (@NewmanElly) reported@TweetingGlance @AllisonPearson @VodafoneUK They are absolutely awful to deal with! I wish you and your mother well.