Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
Croydon	Internet	13 hours ago
City of Westminster	Internet	2 days ago
Croydon	Internet	5 days ago
City of Westminster	Phone	13 days ago
Wandsworth	Phone	15 days ago
Southwark	Total Blackout	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 30 seconds ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Simon Wain (@simonwain) reported 11 minutes ago from Camberwell, England

  @VodafoneUK It is about upgrading vs moving to another network.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 15 minutes ago from Bromley, England

  Yet AGAIN @VodafoneUK I’m having issues with my 4G data. Can’t connect to websites and WiFi radio keeps buffering. I’m absolutely sick of this

• 
  Bobski (@bob_457) reported 15 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  Mark (@coxm62) reported 15 minutes ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 18 minutes ago from Bromley, England

  @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

• 
  Lawrance S (@law_Salter) reported 19 minutes ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  Luiz Ottino (@lhom) reported 21 minutes ago from Camberwell, England

  @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

• 
  Rachel Mackay (@rachmackay) reported 23 minutes ago from Lambeth, England

  @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 30 minutes ago from Bromley, England

  I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 30 minutes ago from Bromley, England

  Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

• 
  Carmen (@rougecarmen90) reported 31 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  Quentin (@quentinnield) reported 35 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  Jay khalique (@k0909388) reported 41 minutes ago from Camberwell, England

  @VodafoneUK network in SE1 4AA has been down for over 2 days.

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 46 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Mark Phillips (@wondermouse) reported 48 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  David (@gingertrvlguru) reported 49 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  James Willmoth (@willmothj) reported 52 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire (@ClairVDE) reported 4 minutes ago

  @VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?

• 
  Ceekay (@TheRealCeekay) reported 6 minutes ago

  @VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks

• 
  لؤي (@MAGDY_LOAY7) reported 6 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  Eva Annamarie Offord (@eva_offord) reported 7 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  Julianne Noon (@jnoonphoto) reported 11 minutes ago

  Shocking service from @VodafoneUK staff keep putting phone down when we ring. In store staff tell us they can’t help us to ring up. Online chat tells us to go in store. Ridiculous! No phone since Wednesday. We simply want to transfer e sim to a new phone.

• 
  Chris Wynne (@Chr1sWynne) reported 13 minutes ago

  Hi @VodafoneUK, you're hosting 07468363133 on your network and this phone number is being used by scammers who are carrying out bank impersonation scams against targets in the UK. Seems to be using WhatsApp to make the calls. I've reported via your website already @NCSC @Ofcom

• 
  Jack (@Blessedwickett) reported 14 minutes ago

  @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.

• 
  Kvittycat (@kvittycat53) reported 17 minutes ago

  Come on @VodafoneUK Fix my broadband!!!

• 
  Simon Dealey (@judahbenhur77) reported 17 minutes ago

  @VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.

• 
  Rachel (@Rachel___001) reported 20 minutes ago

  @VodafoneUK how on earth do you get to speak to a human? “TOBI” is crap, your call system after pressing 1, 2, etc etc cuts you off. Absolutely **** frustrating customer service.