Vodafone Outage Report in Thornton Heath, Greater London, England
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Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Ealing, London, Newham, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Alexander Jan
(@Alex_Jan_London) reported
from
Camden Town, England
@VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.
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mick
(@walshswalls) reported
from
Poplar, England
@VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service
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Nainesh
(@Naineschristian) reported
from
Stratford, England
Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK
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Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@TheBigBlueTrain) reported
@VodafoneUK tobi button on website doesn’t work on iPhone. Need help turning on mobile data while in Spain. I think I need to buy a pass but can’t find info. Please can you help.
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Mr Bozack
(@MrBozack) reported
@VodafoneUK 3rd attempt, cut me off after 1hour 30 minutes - "team not available". This is my termination date. Direct debit cancelled. Customer support is 1/10.
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Stu Turner
(@StueyTurner) reported
@VodafoneUK How can I talk to someone please? Neither your automated phone system or TOBi can help. Have an urgent query.
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grüum
(@gruum_hq) reported
@JesseKeeffe @VodafoneUK Hi Jesse, I am sorry about that - Could you please DM us your order number and email address so we can help you further? Many thanks
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Craig
(@_Craig_M_) reported
Nice of @VodafoneUK to be stealing money from my account after the service has been cancelled!!!
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Jon Jon
(@jon87152705) reported
@giffgaff @VodafoneUK @BBCLondonNews WHY DID GIFFGAFF SEND ME A SAMSUNG S10+ PHONE THAT WAS BLOCKED/BARRED? THEN AFTER 5 DAYS OF LIFTING THE BAR IT STILL DOES NOT WORK, THEN REPLACED IT WITH A WRONG PHONE AND NO RESOLUTION AFTER 3 WEEKS? EXPLAIN?
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Not Mythion
(@JackMyth9) reported
@VodafoneUK My internet connection is down and I can't contact support.
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holls 🐘
(@holliebissex) reported
@VodafoneUK hello, my sim only contract is ending soon and I have found a sim only deal with carphone warehouse for £15 a month - am i able to cancel a sim only with you, get a sim only for carphone warehouse price and keep my current number? if so, how do i go about this? thanks
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Craig
(@_Craig_M_) reported
@VodafoneUK Hi Liam, my final bill was £0, Vodafone failed to provide the service I was paying for so released me early with £0 termination on 24th Feb but then continued to charge me the full amount for 3 more months!!! #Thieves it's now all sorted and £64 refunded, Take Care
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Sue
(@suzesuze1) reported
@VodafoneUK really disappointed, in you been a loyal customer for years. Trying to upgrade, tried online as advised, there was an error asked to call customer care (no care), been on the phone for over an hour and given up! Now off to another provider.