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Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Wandsworth, Bromley, Greenford, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Newham, Southwark, Paddington, Hammersmith, and Ealing.

CityProblem TypeReport Time
London Internet 1 day ago
Hackney Total Blackout 2 days ago
London Wi-fi 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • MarkDunnes
    Mark Dunne (@MarkDunnes) reported from Stratford, England

    Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

  • Lockett57
    J. (@Lockett57) reported from Poplar, England

    @VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

  • rachelandlife
    Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • Lesley_C12
    Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • Rahuss_
    R (@Rahuss_) reported from Stratford, England

    @VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

  • Aimee_CN_Hughes
    Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • Rocinante_797
    rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • HoarseRoar
    eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • KingKas04
    King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • narly
    narly (@narly) reported from Poplar, England

    Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

  • Jeffthebeerblo1
    Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, England

    Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK

  • Vikki_L_M
    Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

  • gordonmcdonald
    Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • strachan_stacey
    StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • DeuceBro1
    Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • guymiscampbell
    Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • rachelandlife
    Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • alicefoster
    F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MeBigMouth
    My Big Mouth (@MeBigMouth) reported

    @HexyBastard @VodafoneUK The 8 followers faceless account pointed out some facts and that makes me look stupid. Meeeeeh. So let's rag on him for his 8 followers because I can't counterpoint because I get charged what I agreed. Get an interest free credit card. Buy a phone sim free and get a good SIM deal

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK been messaging me every ******* day about my bill. Now ready to pay it. but your website is down. Absolutely shocking network. No wonder you’re on your arse. Didn’t have this with EE. Thank god i got a sim only. Your network is so so shite.

  • rudazkrakowa
    Anna Maciukiewicz (@rudazkrakowa) reported

    @VodafoneUK getting broadband with you is a JOKE. Engineer was supposed to be out here on the 7th (!!!!!!) of March to activate the service. JUST DIDN’T BOTHER TO SHOW UP - no call, nothing. Re-arranged for today - NO ONE SHOWED UP AGAIN. This is GARBAGE customer service!!!!

  • gadget112
    nik (@gadget112) reported

    @VodafoneUK reliable and poor customer service

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK I’ve been waiting for a response from one of your social media staff via DM for 24 minutes now. I had a ‘hello how can I help’ but I’ve now been ignored … what on earth is going on?

  • sam_scarr_
    Sam Scarr (@sam_scarr_) reported

    @VodafoneUK Your company is an absolute **** show. I left EE for a better service but my god you’re absolutely shite.

  • john7stimley
    paul mcnamara (@john7stimley) reported

    @VodafoneUK plans increasing by 9.3% disguised as two small increases in their customer emails...... thanks Vodafone!

  • daveri71
    Dave Richardson (@daveri71) reported

    @VodafoneUK will you PLEASE answer your support phones, I can’t make or receive calls or texts and I urgently need this resolved!

  • vincenjohnson
    Vince Johnson (@vincenjohnson) reported

    @VodafoneUK I’ve been sim swapped can you help

  • Steve33771935
    Steve (@Steve33771935) reported

    @VodafoneUK no internet for 11weeks over 20 hour on the phone to advisers and 3 openreach engineers still not sorted really bad service