Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/25/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hounslow, City of London, Hackney, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Wandsworth, Ealing and Dagenham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomHackney Phone
United KingdomCroydon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BineyTrigger ebobiney147 (@BineyTrigger) reported

    DEAR @VodafoneGhana please don’t u guys have any data bundle package now that is just for the day time. Why increase data prices and apportion part for night. What if I don’t wanna browse at night. This thing sucks. @VodafoneUK

  • Hollyyy_murray Holly (@Hollyyy_murray) reported

    @VodafoneUK how do I contact your ombudsman regarding a complaint? I have tried to sort it with you but nobody wants to know

  • foodie_queen_85 Hinna Ali (@foodie_queen_85) reported

    @VodafoneUK I have no clue how you people are still in business. Atrocious service and incompetent staff. If I could afford to cancel my contract I would, but I can't so now I'm stuck for 24 months. P.S thanks for the £3 p/month increase. #noloyalty #shitservice #

  • iamdavepope Dave Pope (@iamdavepope) reported

    @VodafoneUK I have, however the team yesterday was no help at all.

  • MrVeesh Vish (@MrVeesh) reported

    @Juggzy @virginmedia I was so pissed with Virgin media after my connection was down for 6 weeks while I was supporting NHS IT infrastructure & being told the best they could do was give me £3 even after accepting THEIR engineer broke the connection in the road I got a @VodafoneUK 5g router.

  • emsie1510 Emma.Stowers (@emsie1510) reported

    @VodafoneUK I’ve just had the WORST customer service experience with your ridiculous online bot service. I’ve spent 45mins explaining my situation only for the call handler to not resolve the issue and end the conversation. I need a number to call

  • Rhonddalad Leigh (@Rhonddalad) reported

    Well thanks so much @VodafoneUK. Four bars of signal in my kitchen after six months of no service at all. Excited is an understatement! 🤩

  • 1zzy__ Big Simpin’ (@1zzy__) reported

    @VodafoneUK I have no problem paying my bill amounts if the standard of service actually matched it.

  • Bijayku71361647 Bijay kumar shaw (@Bijayku71361647) reported

    @VodafoneUK dear sir I like HUCH OK SO VODAFONE AND VI I LIJE VI ...OK SO Problem is vi tv app ..is a not available SONY CHANNEL ans me ?? Airtel to PORT VI NEW I am but all channels is not available vi app why ?? This is no 8250224242 call whatsapp

  • femstagraphy Femi (@femstagraphy) reported

    Companies to avoid for service from personal experiences. 1. Ryanair @Ryanair 2. Vodafone @VodafoneUK 3. Virgin media @virginmedia The list continues to grow