Vodafone Outage Report in Thornton Heath, Greater London, England
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (22%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Stepney, Newham, Ilford, Twickenham, Croydon, City of Westminster, Paddington, Hackney, Wandsworth, Southwark, Hampstead, City of London and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Darren Pauls
(@dazzpauls) reported
from
Stratford, England
Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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Nainesh
(@Naineschristian) reported
from
Stratford, England
Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK
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Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Alexander Jan
(@Alex_Jan_London) reported
from
Camden Town, England
@VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emily or Emilie
(@emily_or_emilie) reported
@VodafoneUK changed my billing address on the #myvodafone app 8 months ago, also on live chat last week but still getting daily texts about work happening at my old address #help
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Borth Briggs
(@BorthBriggs) reported
@VodafoneUK Broadband been down in Weymouth Dorset for at least the last 1 1/2 hours. Landline working ok.
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Munaf Shakir
(@Munafshakir) reported
@VodafoneUK not happy with your broadband service at the moment. Our internet has been disconnected since midnight and we have been on the phone with Vodafone for hours and no resolution yet.
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'Rob
(@Robmcfc92) reported
@VodafoneUK Serious issue, not even your customer I’m still receiving bills 5 years later in my name. Was supposed to have been resolved last year and it wasn’t I’ve contacted CISAS but this is my last attempt to resolve here or I’ll let the 6 weeks elapse.
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Dominique McAll
(@DominiMcall) reported
@VodafoneUK @VodafoneGroup are cancelling SureSignal in rural areas not covered by Wi-Fi calling. Please DM me an email address to contact to discuss this. Astronomical cancellations fees for a service you are no longer prepared to supply shouldn't be applicable. @AJRichardsonMP
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Hass
(@TheMacPeople) reported
@VodafoneUK you bastards. You utter, utter bastards. Because of a technical error on your part you disconnected my number, while I’m on holiday. A number I use for my business. 3 hours with tech support (whilst on holiday) and they couldn’t resolve ****.
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK So, did you read my message or just copy and paste your PR response. Allow to make it easy for you. THE CHAT BOT DOESN'T WORK. I can put this in another language if you prefer, but the fact remains that instructing me to use something that doesn't work is NOT A FIX!
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John Perks
(@johnperks1) reported
@VodafoneUK Currently on a chat with your customer care. How do I speak to a human, rather than type.
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Dice
(@TheD1ceMan) reported
Hey @VodafoneUK I'm getting 4Mbps on 4G with you guys (and frequently no data at all) and 50Mbps with @EE at the same location. Waiting weeks for "engineers to fix it" is getting tiresome. Looks like I'll be moving when my contract is up.
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sean gallagher
(@seangally86) reported
I've been a loyal customer of @VodafoneUK for years. Never missed a payment. But now my credit rating (971 on experian) is too low for them to let me upgrade to a new contract. They are happy however to keep charging me a higher rate, without a phone included. Absolute joke