Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/12/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hayes, Tower Hamlets, Hampstead, Southwark, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Hammersmith, Newham and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomTower Hamlets Phone
United KingdomHampstead Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • terakopian Edmond Terakopian (@terakopian) reported

    @virginmedia No, as your online test doesn’t work and stalls. If I log on using my @VodafoneUK mobile data, your system says something’s gone wrong with the test. This is ridiculous. Constant problems and no fixes from your company.

  • MannersCost Paul David Chambers #FBPE (@MannersCost) reported

    Another day of zero signal in my own village again. You'd think it was 20 years ago with how sketchy their coverage ALWAYS is. Cannot wait to leave @VodafoneUK when my contract is up.

  • borristhepanda Borris the Panda (@borristhepanda) reported

    @LouTommo @SimonCalder @VodafoneUK Your phone must be occasionally getting a stronger signal from a Turkish network. You might be able to avoid this by manually selecting a Greek network in Settings > Mobile Data > Network Selection. Ironically, Vodafone used to include Turkey in their EU roaming destinations.

  • she_ra_81 She-Ra (@she_ra_81) reported

    Any tips for trying to contact @VodafoneUK Customer Service? I call and every route seems to lead to an automated message telling me to look at website. Online chat started OK, then spent over 45mins waiting to be number 1 in queue (more than once) and being cut off each time.

  • SoaneRanger Alex (@SoaneRanger) reported

    @VodafoneUK WiFi. Network cable download is 10 MBPS

  • davewithnikon Dave Taylor photography (@davewithnikon) reported

    @VodafoneUK have you got problems with your app and website as I can't access my bill and it would not allow me to pay my bill saying it did not recongise my username or phone number

  • skw95123 Shane Woodman 💜🖤🚀✨🌙️🌅 (@skw95123) reported

    @VodafoneUK I think I have been sold a dual sim Sony Xperia XA1 G3116 on eBay which happens to not connect on some 4G bands what bands do Vodafone support. I can get 3G+ but am worried that would shut down ever so soon...

  • viverumaquimera CardosoC (@viverumaquimera) reported

    @VodafoneUK hello. I have a business account with Vodafone and we are getting texts constantly ( 10 texts a day) about our data spending when we have.Contacted customer service but can’t get through to an advisor! Notifications are off on our account. Thanks

  • vickyviks_vicki vicki pearson (@vickyviks_vicki) reported

    @VodafoneUK why is it never straight forward with vodafone? I closed my account in April through transfer of ownership ( which wasn't straight firward either) and you are still reporting on my credit file as an active account.

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @samydodgy Hi Samy 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie