Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Southwark, and Wandsworth.

City	Problem Type	Report Time
Croydon	Total Blackout	16 hours ago
City of Westminster	Internet	9 days ago
City of Westminster	Internet	10 days ago
Southwark	Total Blackout	12 days ago
Southwark	Wi-fi	14 days ago
Croydon	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Lawrance S (@law_Salter) reported 5 seconds ago from Bromley, England

  What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

• 
  MARK A IZATT (@markaizatt) reported 45 seconds ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  Paul whelan (@Paul69799139) reported 4 minutes ago from Bromley, England

  @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

• 
  Charlie Cassen (@charliecassen) reported 7 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Jason MacKenzie (@jasonmackenzie) reported 8 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  Lawrance S (@law_Salter) reported 11 minutes ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 17 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

• 
  Jason MacKenzie (@jasonmackenzie) reported 24 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Dimitris Pikros (@DPikros) reported 25 minutes ago from Southwark, England

  @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

• 
  Jay khalique (@k0909388) reported 27 minutes ago from Camberwell, England

  @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

• 
  Mary Denyer (@denyermc) reported 32 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Ange Gilly (@angegillis) reported 32 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 32 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  Michelle Hastie-Wild (@hastiepops) reported 33 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  A. Marie (@Ambii_Bambieee) reported 40 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 49 minutes ago from Bromley, England

  @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

• 
  Rj (@whatswithRUDOLF) reported 50 minutes ago from Camberwell, England

  @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 57 minutes ago from Bromley, England

  So folks I’m doing another LIVE show tomorrow night on @rockingfoxradio , @VodafoneUK 4G, DO NOT let me down

• 
  John 😷✊ (@JohnWildy71) reported 57 minutes ago from Croydon, England

  @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Calum Campbell (@CalumCa70143010) reported 4 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  The Memedalorian (@mxtthewpxrker) reported 5 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  Zara Chaudhry (@Zarachaudhry52) reported 6 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 7 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 7 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  MagivaMark (@MagivaMark) reported 8 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

• 
  Nina Moir (@neenooor) reported 13 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  michael lewis (@mikelewis79) reported 15 minutes ago

  @VodafoneUK Are you currently having issues with your website? Trying to purchase home broadband but keeps failing?

• 
  mark (@markLFC2010) reported 21 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  Craige Timmins (@v8fettler) reported 23 minutes ago

  @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…