Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Newham, Paddington, Croydon, Oxted, City of Westminster, Hackney, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
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Gohar Khan
(@gakhan) reported
from
City of London, England
@VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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WildmanFett
(@wibblewobble70) reported
from
Hackney, England
@jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Rishi Madlani
(@RishiMadlani) reported
from
City of London, England
Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Sure signal was great and worked perfectly at my house where there is no signal. WiFi calling is rubbish. Please bring sure signal back.
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Steven Dale
(@stevedosdedos) reported
@VodafoneUK Nothing planned. I live in a dead spot for coverage which was why Sure Signal was so good.
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David Bethell
(@djbethell) reported
@VodafoneUK @beauty_useless Whomever it is, it's childish and whiny. I can't listen to LBC without this dreadful voice popping up every ten minutes. Keep it up Vodafone, it'll keep this potential customer from ever signing up to your service. 🤬
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JamieDalgety
(@JamieDalgety) reported
@VodafoneUK No it’s cool I’ll come back and browse when IT fix it
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Matt
(@MattAinge) reported
@VodafoneUK did a tariff transfer to avoid roaming charges in USA. Confirmed by call center (transcript also confirms from online support). Turns out that was misinformation on each account. My account is still being charged and I'm going to be nearly £100 out of pocket.
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She767
(@Twiggysheila) reported
@ZoeLDN @VodafoneUK Their network 4G stinks ! So many areas no signal or speed 1 or 2 MGPS. I live london not on the moon.
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She767
(@Twiggysheila) reported
@VodafoneUK so many places in England London with 4G speed 1 or 2 MGBS or zero ! No 4G. How can I order Uber cab , with no internet signal 😡 I NEED EE
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Miranda Verity Alice
(@HurtleHolmes) reported
@VodafoneUK hi there our broadband is down is there an issue with the net work
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@VodafoneUK Not great is it when your own help page won't load due to the signal being that bad. Never heard of losing connection when shutting a door before 🙄
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modemfish
(@modemfish) reported
@VodafoneUK totally smooth transition to Vodafone broadband today. Static IP and pppoe details handled by tech support. Was expecting some issues but got none. Speed / connectivity really good. Impressed so far.