Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/11/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Newham, Hackney, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jiujiu85 Giusy Pappalardo (@jiujiu85) reported

    @VodafoneUK I have two numbers with you, one does not work, one might have been hacked and I cannot log in or receive a password reset and your customer service is abhorrent. TOBI is useless and I cannot be connected to an operator. Unacceptable.

  • jiujiu85 Giusy Pappalardo (@jiujiu85) reported

    @VodafoneUK will you ever get back to me? I am so ready to change my operator as soon as contract end. Customer service is unacceptable.

  • SlavBart slav bart (@SlavBart) reported

    @VodafoneUK from yesterday I haven't got data internet, what the problem

  • teertsg Gary_S (@teertsg) reported

    @VodafoneUK I have sent a DM with the details of where I have been unable to use data on the Vodafone network recently. It’s been a bit up and down in the Newbury area both on 4G & 5G for the last few days.

  • thisissal78 Sal (@thisissal78) reported

    @VodafoneUK Morning! Is there a problem with the app? I’m unable to access my account information. Thank you

  • RobertS43890460 Robert Stafford (@RobertS43890460) reported

    @VodafoneUK well just spent 57 mins talking to 2 different members of staff trying to cancel a mobile and accompanying contract neither could achieve that task. They are ringing me back as they couldn’t transfer me to the right dept what a mess!

  • JasCattell Jas Cattell (@JasCattell) reported

    You have to laugh @VodafoneUK who have taken out money from my daughters account for a new iPhone 6 weeks ago yet have had delivery issues apparently and can’t deliver it… 3 delivery date have been given yet no phone… quick enough to take the money though !! #timetoleave

  • analily_rmz lilyana hidrogo rmz (@analily_rmz) reported

    @jiujiu85 @VodafoneUK So sorry about that,I have had similar issues like that before,but HintCyber on Instagram helped me out,he’s a genius

  • lumenarchitect The Lumen Architect (@lumenarchitect) reported

    @VodafoneUK Wow - how crap is your customer service? Cannot see my bills in my account, call to be told to use online AI which says Unfortunately, there are no agents available at the moment. We apologise for any inconvenience. However, you can try to contact us by phone????

  • mrwildotcom Whisky Hotel (@mrwildotcom) reported

    Dear @VodafoneUK you’ve got a mast down again I think. PE38 0LN. Same one that was down for a few days last month. Useless TOBi in app not working. Please help!