Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Bromley, London, Greenford, Hackney, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Newham, Southwark, Paddington, Hammersmith and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| Bromley |
Internet | |
| London |
Phone | |
| Greenford |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Martin Smith
(@MartinSurveyor) reported
from
Stratford, England
@TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB
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Laurence Weight
(@WeightLaurence) reported
from
Poplar, England
@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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tazdotcom
(@tazdotcom) reported
from
Poplar, England
@VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help
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Jessica Pollard
(@jessicapollard) reported
from
Bromley, England
@VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Williams
(@gcpoppa) reported
don’t upgrade to @VodafoneUK super fast broadband pro .. no end of issues and support is shocking
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MrO
(@perry0) reported
@VodafoneUK Yes you surprised me , by not answering you phone again . Terrible customer service
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Karen *******
(@KarenPollock100) reported
@MarklewA @VodafoneUK I thought you wanted to be left alone down the well…
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Matt Knight
(@Mattblazer2) reported
@PhatSuppliUK @VodafoneUK On hold in 6th hour now of calls to Vodafone to try and resolve serious account issues - Including some breaches of data! If you ever have problems there is an endless process of being passed from pillar to post. About to start cancelling 6 x contracts after 25 years of custom
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C Roberts(Occupation by force is so last empire)
(@CRobertsonUK) reported
@VodafoneUK Scammer alert 01427671431 , Indian accent, purports to be working for the NHS and as soon as I asked why he never said the "Scottish NHS", line was dropped.
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David Henderson 👁🗨
(@drmchenderson) reported
@VodafoneUK You have the worst customer services I’ve experienced in a long time. **** yourselves you useless bunch of *****.
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Matt Knight
(@Mattblazer2) reported
@VodafoneUK @Mark27049 @DPDgroup_news On hold in 6th hour now of calls to Vodafone to try and resolve serious account issues - Including some breaches of data! If you ever have problems there is an endless process of being passed from pillar to post. About to start cancelling 6 x contracts after 25 years of custom
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Phil Drummond
(@BuffaloPhil42) reported
@VodafoneUK good to see that your customer service is as abominable as ever! Most of two evenings wasted so far trying to cancel my broadband. I think I'll just cancel my direct debit instead, far easier.
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⚪️TinaSuprema
(@Tina_Suprema) reported
@stellacreasy @VodafoneUK I can’t belie either anyone is still with them, customer service ever in my experience.
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AnyExpat
(@ExpatAny) reported
@VodafoneUK 65 MINS on your live chat Agent did not resolve problem, talked to me like i was thick and then had me top up to fix problem and it did not. REFUND ME. I have copied the transcript and will fire it over to Financial Services Ombudsman in 24 hours.