Vodafone Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Epsom, City of Westminster, Hammersmith, Hampstead, Hackney, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| City of London |
Phone | |
| London |
Phone | |
| City of London |
Internet | |
| Epsom |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
-
Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
-
Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
-
Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
-
wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
-
Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
-
Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
-
Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
-
Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
-
Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
-
Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
-
Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
-
Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
-
wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
-
Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Annie Fletcher
(@dolphinannie) reported
@VodafoneUK I would love the prizes to be as good as new customer offers when upgrading. I've been with you 17 years but think this upgrade it may be time to say goodbye xx
-
vishal bg
(@vishal_bg) reported
@happybiscuittt @VodafoneUK Same bitter experience!! Without internt for 2 days, called customer care 5 times. Made me hold on for 1 hr. Wrost decision to swith from sky. No office work, no school activity,entertainment!
-
Melissa Cameron
(@melisscameron93) reported
@VodafoneUK #VeryMeRewards I would love to kick off 2021, with a new iPad Pro as I am a designer and my old iPad is so slow, I would also probably enjoy an Amazon gift card to buy some new materials for my Etsy shop, bloom & wild subscription and some chocolatey treats
-
Jenni Wren
(@JenniWren1) reported
@VodafoneUK is the app and website down? Been trying to pre order for my upgrade all morning to be met with an error at the basket stage?
-
Mark_B
(@Zico_B_1976) reported
No Vodafone Giganet Broadband connection for over 24 hours now... SLA of 72 hours... 2 people working form home and 2 kids at school not able to do anything... cant even hotspot as we have Vodafone mobile as well and 4G signal is terrible... @VodafoneUK @CityFibre
-
TechGuyh
(@NewTechGuyh) reported
@VodafoneUK been waiting for support for 15h lol.
-
Lindsay❄️☃️🏴💜🇺🇸
(@lindsheartstayx) reported
@VodafoneUK I’d love to treat my husband! So a iPad Air would be amazing & some vouchers like £100 BoohooMAN & £100 Boohoo for me.. also a Apple Watch Series 6! We got married last Tuesday! & another iPad Air to treat my parents since life has been strange with the pandemic. #VeryMeRewards
-
vishal bg
(@vishal_bg) reported
@VodafoneUK Without internet for 2 days.called customer care 5 times, had to wait 1 hour for each call. No office work,school !! Repenting the decision to leave sky!!
-
Lindsay❄️☃️🏴💜🇺🇸
(@lindsheartstayx) reported
@VodafoneUK #VeryMeRewards £100 Hotel Chocolat Voucher, £100 Boohoo Voucher, £100 BoohooMAN Voucher, £100 Tesco Voucher, £100 PLT Voucher,£100 Argos voucher, £100 Next Voucher, £100 Asda Voucher, £100 Missguided Voucher, £100 JD Sports Voucher would be ideal! I’d treat myself and my husband!
-
Dom 🗺️
(@Domfrombath) reported
@f1word I'm with @VodafoneUK. Quick and helpful customer support, stable speeds, and most importantly - a very good router with excellent WiFi coverage. Sky routers are rubbish - awful WiFi range.