Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/17/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • JustJC_London JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchWaddon Mitch Waddon (@MitchWaddon) reported

    @VodafoneUK To be fair, the customer service assistant I spoke to was simply brilliant. Resolved everything and sorted a 'goodwill' credit on the account as an apology for the inconvenience. But it shouldn't take the customer eyeing every number for these mistakes to not happen.

  • JohnWilkinsonPT John Wilkinson (@JohnWilkinsonPT) reported

    @SkyHelpTeam @VodafoneUK I must say the service from Vodafone and Sky on this issue is utter appalling! Really poor and disappointing!

  • mendsy78 Lee mends (@mendsy78) reported

    @VodafoneUK ongoing issue with Broadband. . Since 1/11/20 And your call centre places me on hold and then cuts me off. Great service as per normal. Always happy to take the direct debit each month. . But no provide the service you are paid for.

  • RuddyglowPark Patricia (@RuddyglowPark) reported

    @VodafoneUK hi team, is your complaints/customer services dept closed? 3 days and still no one has bothered to respond. Unusually bad customer service. What’s going on?

  • planetf1 Nigel Jones (@planetf1) reported

    Definitely thinking I made the wrong choice starting with #Vodafoneuk in hove. Voda is super in many places and to east side of Brighton (kemptown was even 150-250 Mbps) but this whole area to west is awful. Really bad. Verging on unusable at times ie pages not loading

  • Naomi_Tee Naomi (@Naomi_Tee) reported

    @VodafoneUK literally been trying to sort an issue with Vodafone since 12:07 still not resolved.. this is why after 10 years of being a customer I am leaving the past 2 years with them has been a LIBERTY!

  • LE_Graeme Graeme P (@LE_Graeme) reported

    @VodafoneUK I rang 1345 and the automated voice told me I have £18.34p credit, as did texting *#1345# yet each time I tried to text someone I got a text from you saying I didn't have enough credit... Problem lasted most of Sunday, now cleared up and can send again

  • Graham4Health Graham Roberts (@Graham4Health) reported

    @VodafoneUK @SnakeyJakey2 Strange. Vodafone sent me a letter last week telling me you are discontinuing support for SureSignal devices. Left hand, right hand!!!

  • roseegk gül 🍓 (@roseegk) reported

    @VodafoneUK i’m in love with ur customer service

  • S4R4H1990 Sarah harding (@S4R4H1990) reported

    Hey @VodafoneUK how do we get those treat boxes? Never win anything off veryme rewards 😭