Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/06/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AJMagicMessage Andrew Jeffrey (@AJMagicMessage) reported

    @VodafoneUK @Ofcom I will, thank you Harriet, but all that Vodafone ever do is look at the coverage checker and say 'no problem your signal's fine' without ever actually coming and seeing we're telling the truth!

  • MickMacca Michael Mcaliskey® (@MickMacca) reported

    Had @VodafoneUK and @CityFibre fitted and activated on October 21st and I still have zero Internet connection .. absolutely disgusting product and customer service

  • mkcouncil Milton Keynes Council (@mkcouncil) reported

    @Kayleeigh @mk_citizen @VodafoneUK Hi Kayleigh, we've spoken with the contractor about this issue and they've apologised to any residents who did not see their notice letter before the works started. The road is open to traffic and any further works will be done from the verge.

  • thisisjenks David Jenkins (@thisisjenks) reported

    @O2 Repeats and repeats and repeats. It was a number from your customer service teams put me through to. It’s the third time this has happened this week. Frankly I’m sick of **** service having been with @VodafoneUK for five years. This is not a great start is it?

  • ciaramwa Ciara (@ciaramwa) reported

    @VodafoneUK Hi, is it possible to order an ESIM. Not an existing customer but need an ESIM for a month while I’m in the UK. I’ve looked and followed links on the website and chosen package 1 £10 bundle but it’s asking for shipping address.

  • jagon88 Gary (@jagon88) reported

    @VodafoneUK been having problems with my home broadband for the past few days, tried the usual switching off and on again, cables are fine, any problems on the line?

  • PaulLongden8 Paul Longden (@PaulLongden8) reported

    @MartinSLewis @MoneySavingExp Hi can you help. I am trying to order broadband with @VodafoneUK through the link on the MSE Website however it won't proceed online and Vodafone will not honour the £100 voucher or knock the equivalent off my bill, if I purchase over the phone

  • kearnel Anthony Kearney (@kearnel) reported

    @VodafoneUK @VodafoneGroup we called customer services yesterday, we also emailed the ceo complaints, all we ever get is it will be 3 days, but ive been told it would be 3 days ever since ive ordered. how hard is it for someone to hand over a phone to a courier and send it out

  • Kayleeigh Kayleigh (@Kayleeigh) reported

    @mkcouncil @mk_citizen It is illegal to block emergency vehicles to residents. Your unwilling and poor tone leaves me with no other option but to call the police if the same situation continues to occur. I am disgusted your willing to put residents lives at risk for @VodafoneUK to put 4G up!

  • topvint Toplus (@topvint) reported

    To their credit, @VodafoneUK has now given me the user and password to connect to their network with a third party router. However, that won't help me because Google's router only has one ethernet port, so I'll have to set up another switch to keep my existing setup...