Vodafone Outage Report in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Internet	18 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
City of London	Wi-fi	2 days ago
London	Internet	2 days ago
Islington	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Shailesh Grover (@sgr0ver) reported 8 seconds ago from Kingston upon Thames, England

  What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!

• 
  Beren (@berenz) reported 43 seconds ago from City of London, England

  @VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno

• 
  Chris Keniger (@theckone) reported 5 minutes ago from Bromley, England

  Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

• 
  G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported 6 minutes ago from Kingston upon Thames, England

  @VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!

• 
  Nick Dunbar (@dunnydozer) reported 6 minutes ago from Ilford, England

  @VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation

• 
  wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported 9 minutes ago from Kensington, England

  @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

• 
  Valen🌼 (@valeenshelby) reported 9 minutes ago from Poplar, England

  Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK

• 
  Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported 10 minutes ago from Wandsworth, England

  @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

• 
  Andy Field (@AndyField1) reported 20 minutes ago from Kingston upon Thames, England

  @VodafoneUK what is the problem with your data services in KT3

• 
  Graeme (@GraemeF55) reported 20 minutes ago from London, England

  @VodafoneUK your customer service is appalling. So much for looking after your customers #awful

• 
  Mark Bolding-Howe 🏳️‍🌈 (@markboldinghowe) reported 25 minutes ago from Stratford, England

  @VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new

• 
  Cheryl Ewan (@cheryl_peril) reported 26 minutes ago from Bromley, England

  @mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.

• 
  wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported 29 minutes ago from Kensington, England

  @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

• 
  Mark Bolding-Howe 🏳️‍🌈 (@markboldinghowe) reported 31 minutes ago from Stratford, England

  @VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.

• 
  Ed King (@edkingUK) reported 36 minutes ago from Lambeth, England

  @TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan

• 
  Nadia_Khaliq (@khaliq_nadia) reported 36 minutes ago from Paddington, England

  @karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.

• 
  Fifi Garfield (@_Fifi_Garfield_) reported 42 minutes ago from Whyteleafe, England

  @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

• 
  Maryam Bahrami (@MBahrami10) reported 44 minutes ago from City of London, England

  Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup

• 
  Nick Dunbar (@dunnydozer) reported 45 minutes ago from Ilford, England

  @VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!

• 
  SteveM (@stevemills_work) reported 57 minutes ago from Poplar, England

  @VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angelghost (@Angelghost_1985) reported 2 minutes ago

  Still the same issue and been the same since! So I’m paying for a contract for 2 phones and my partner a 3rd and we can’t even use our phones when not connected to WiFi! @VodafoneUK

• 
  Brian Reid (@BReid27) reported 7 minutes ago

  @ConnaireMcG @O2 It’s not just the O2 signal. @VodafoneUK is the same. There is a bad signal, never mind 5G we can’t get 3G. It’s proving difficult to run a business in the area when the infrastructure is so bad. Broadband is hit and miss too.

• 
  Steve Mulholland (@stevemulholland) reported 7 minutes ago

  @VodafoneUK 😡😡🤬😡🤬🤬😡🤬 been your customer for 20 years. Just wasted an hour of my valuable time trying to upgrade phone and add an additional line. FUMING 😡

• 
  Benjamin Addo-Mensah (@KenKPachi) reported 7 minutes ago

  @Askvodafonegh @VodafoneUK @VodafoneGhana ...she indicated she never got any notification on her phone as well so after you check the transaction records and confirm for me the money went through, kindly contact her with an SMS/Call and inform her of the details of this report.

• 
  Ben (@Bendijim) reported 9 minutes ago

  @VodafoneUK can you help me? I'm somwhere that according to your checker has good signal strength inside and out yet my signal remains on emergency calls only I can't use the app as you send verification txt I can't receive

• 
  Rosamund Morgan (@Rozzermundi) reported 11 minutes ago

  @VodafoneUK please help me set up my landline digivoice phone…I’ve been trying sinceApril. I’m disabled.

• 
  Ercan Ezin (@ercan_ezin) reported 12 minutes ago

  @VodafoneUK What is wrong with your customer service. I spent a lot of time to just simply switch from pay monthly to pay as you go! Why is this simple request taking weeks for you to do!

• 
  colak (@UysalHamit) reported 12 minutes ago

  @VodafoneTR @VodafoneUK @Sadunzylmz I have to say that l’ve been using Vodafone for years including the uk. Unfortunately Vodafone in Turkey does not treat its customers kindly. They charge me even though l didn’t buy an extra package. They don’t solve this problem of mine.

• 
  B.decover@hotmail.com (@billiedecover) reported 13 minutes ago

  Hey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬

• 
  Badmiker (@Badmiker1) reported 20 minutes ago

  @VodafoneUK, 2 weeks after I told you that my router was broken you finally acknowledge it (only after I demonstrated it to you). Now its going to take *4 DAYS* to get me a replacement? Really not #feeltheconnection. Very, very bad service.