Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/05/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Paddington, London, Ilford, Southwark, Hammersmith, Croydon, City of Westminster, Hackney, Newham, Tower Hamlets, City of London, Ealing, Southall, Poplar and Kensington.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Siouxhealer ♻️ Lady Sioux 🦄 (@Siouxhealer) reported

    First time in 6 years our @VodafoneUK broadband has conked and it's conked for EVERYONE so quit bitching while they fix it. Eat an Easter egg and spend some time with your family. I'm sure normal service will resume soon enough. #thistooshallpass

  • rubyparker_1 Ruby Parker (@rubyparker_1) reported

    @VodafoneUK Not working SO15, any update?

  • _An0e Anoe (@_An0e) reported

    @VodafoneUK We should be able to hotspot internet from our phone at 0 cost until you fix this issue is been 5 - 6 hours already ... you keep copy past your little formal replay but that solves nothing ...

  • kellahi2002 Khurram (@kellahi2002) reported

    @AmandaR37638151 @VodafoneUK If you on the new white hub with Vodafone. U get a red light in front of broadband saying there a issue. The small white 4g back up device will switch from white light to blue light saying the 4g switch on

  • daleymark mark daley (@daleymark) reported

    @VodafoneUK @Sonya_LeanOnUs Why are you advising this? I'm a network engineer, and its clear you have had a major failure within the Vodafone network. Please be honest with your customers. If this was due to maintenance work over Easter, I expect Vodafone to be transparent regarding their change controls.

  • SamanthaLewin2 samantha Lewin (@SamanthaLewin2) reported

    @VodafoneUK Ss16 4lg down too

  • NavaraFox the new world, new me 💙 (@NavaraFox) reported

    @VodafoneUK How can entire country be down??

  • JohnGlazebrook7 John Glazebrook (@JohnGlazebrook7) reported

    @DavidJonesMP @VodafoneUK Oh yes, their dedicated teams have been investigating since 0830 this morning with no report of the problem

  • wzkankar @y0ubi (@wzkankar) reported

    @VodafoneUK it's thousands of reports a hour on down detector how long till its back been over 7hours

  • antonywhite61 Antony Ian White (@antonywhite61) reported

    @VodafoneUK To note I can’t report this as a fault either as your website is broken