Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Southall, London, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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King Kas ☥🇨🇩🌱
(@KingKas04) reported
from
Islington, England
@VodafoneUK Internet has been down since 1am
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
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Mark Dunne
(@MarkDunnes) reported
from
Stratford, England
Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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narly
(@narly) reported
from
Poplar, England
Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating
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J.
(@Lockett57) reported
from
Poplar, England
@VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.
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R
(@Rahuss_) reported
from
Stratford, England
@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vodafone UK
(@VodafoneUK) reported
@mr_ladshaab Your current location indicates your local team may be VodafoneIN. If you're a VodafoneUK customer, you can reach our Customer Care team on 03333 040 191 (or 191 free from a Vodafone mobile number). Lisamarie
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Shane Sandiford
(@sd_sandiford) reported
@VodafoneUK Thanks, but due to the network problem I am having trouble accessing this information
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Colin MacDougall
(@codamac) reported
@VodafoneUK Having trouble logging in to our new broadband account, on Sat your call centre said they would reset the details (they didn't). Your chat person today says they can't do anything until the broadband goes live. Not impressed so far with Vodafone.
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Pauline
(@pbyers1234) reported
@VodafoneUK I was told phone was ordered after an hour on hold. When it still hadn’t arrived I spent time calling again and guess what, turns out because I had not signed an email agreement I had not been sent, the order was cancelled! Disgusted! I have been a customer for years
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AngrySwan
(@AngrySwan5) reported
@VodafoneUK Thanks for the swift reply. Login worked today in fact. Now, if we could just get Vodafone to remove the daily European roaming charge..... Nothing like pure profit is there? I see @O2 are not introducing them. Let's see how it goes.....
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Vodafone UK
(@VodafoneUK) reported
@mr_ladshaab Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Pauline
(@pbyers1234) reported
@VodafoneUK I am appalled at your customer service. I entered into a verbal contract (I’m based in Scotland) with Vodafone for a new phone on Thursday. I never received an order confirmation or the written agreement to electronically sign, so I phoned. I was on hold for an hour!
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Baji Nahid
(@BajiNahid) reported
@VodafoneUK the My Vodafone app just keeps crashing and not working. It does not record me visiting the very me app everyday resulting in me missing my entries for competitions. I have missed out on costa and other vouchers. How do i get rewarded when nothing works to fix the app
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Kashyap Shah
(@shahkashyap) reported
@VodafoneUK @VodafoneUK I'll but I know while I'm away the only ways are phone call (I can only accet incoming call, outgoing costs a fortune) and web chat (that doesn't work)
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ed francis
(@pompeyhedge) reported
@VodafoneUK No EU roaming No Underground wifi No customer service No customers...