Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/23/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, City of London, Camden Town, Southall, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @RichardConBod @VodafoneUK Agreed. Awful company.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from City of London, England

    @SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BrushedBasil Just Me (@BrushedBasil) reported

    @VodafoneUK I'm so sorry. I didn't scroll down!!!!

  • davidlaud David Laud (@davidlaud) reported

    @virginmedia 18 months of disastrous service. The current “open” referenced complaint concerns billing errors despite being assured it had been resolved. For added spice this tweet comes to you courtesy of @VodafoneUK 4G because I have, yet again, no broadband!

  • RaghvendraSik12 राघवेंद्र सिकरवार (@RaghvendraSik12) reported

    @VodafoneUK now I have been facing problem from your service since many days Because I have a sim card of idea but that is 2G sim that's why I want to convert to 4G sim Before some day's I went your center but didn't get any solution that's why I am fed up with your services.

  • v10rel Vio Mee (@v10rel) reported

    Also, none of your customer support peeps could tell me what the problem actually was and when I tried to tell them you, @VodafoneUK, are loosing a lot of potential customers because of this bug, they didn’t care….also a #rubish #companyculture, me thinks…

  • TolaOnasanya Tola Onasanya (@TolaOnasanya) reported

    @VodafoneUK I've been waiting for a payment reversal from you for 5 weeks, I've spoken to about 20 online 'agents' and been given a fake email address. CAN SOMEONE PLEASE HELP ME WITH THIS OR WHAT This is a complete shambles

  • PhillCrocker P Crock (@PhillCrocker) reported

    @VodafoneUK Anyone else having audio cut out on Vodafone in Derby around the Pride Park area? It's been acting up for a week, our supplier say Vodafone claim there are no issues.

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • jamie_penfold Jamie Penfold (@jamie_penfold) reported

    Can someone at @VodafoneUK please assist me with a Broadband installation issue? It seems as though nobody there seems bothered about securing a customer 😩 I’m doing as much chasing as I can, but don’t seem to be getting anywhere… TIA

  • Fruitloop198 claudette (@Fruitloop198) reported

    @PaulPay71986062 @WilloWispish @VodafoneUK I told them i was leaving when they hiked my charges up...they said 'bye!'...**** 'em...robbing bastards!

  • Ci_rah ☄️💥Ciara🍇🌺 (@Ci_rah) reported

    @VodafoneUK hi, is there an issue with your online store? I’ve been trying to check out and keep getting a “something went wrong” error