Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Newham, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.
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Ken
(@KdLS_7) reported
from
Camberwell, England
@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.
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Yas
(@Yas73652573) reported
from
Stratford, England
@marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”
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soy como soy
(@LittleDiablos) reported
from
Croydon, England
@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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John Watton
(@jwatton) reported
from
Hounslow, England
@VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
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MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
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DanielSSmith FRSA💙
(@DanielSSmith) reported
from
London, England
@VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.
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Suleman Alibhai
(@suleali) reported
from
Hackney, England
@VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone
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Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Elsa Lunan
(@elsamoomin) reported
@VodafoneUK Hi-do you have a customer services facility for people having problems with their Vodaphone contract & iphone products? Thank you.
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David Douglas
(@DavidDouglasH) reported
@JeremyGuscott @lionsofficial @VodafoneUK Not sure how anyone from a very poor Wales team can get picked.
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Kleon.K.Bewley
(@KLBewley) reported
Hi @VodafoneUK I’ve just rang to advise my home hub is down and was advised to speak to the online agents...... who designed your system and were they drunk
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Llamasc2
(@LiamMMiles) reported
@VodafoneUK I'll play the game. I have attempted to find out why my order has been cancelled only to be rudely disconnected on by your chat advisors and told 'oh it wont happen again' as a reason as to why it was cancelled. I don't find this to be very good customer service.
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Sabrina Sanders
(@Seb_Sanders09) reported
@VodafoneUK hello my sim is suppose to be reactivated today but it still hasn’t been !! Please help!
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Chay
(@chayground) reported
Have been on hold to @VodafoneUK for 1 hour and 23 minutes. All I want to do is leave (but the web form is broken and the web chat said they can't do it either, and doing it by text says I have to ring them). Is it any wonder I want to leave?
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livilou
(@justlivilou) reported
@VodafoneUK I am a key worker. This is causing overwhelm and stress. I’m already stressed providing a service to vulnerable people I don’t need this from my service provider. I’m requesting for 6 months compensation for all of this trouble.
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Foxy
(@FoxyN77) reported
@davidlaud @jhavfc @VodafoneUK It's incredible how bad ALL of them are. Their only slick experiences are usually onboarding (for obvious reasons). There is no join up between digital and non-digital whatsoever and you get stuck in endless loops.
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Llamasc2
(@LiamMMiles) reported
@VodafoneUK Trying so hard to resolve this and getting nowhere, The chat advisors string me along and 15 - 20 minutes after validating, they haven't done any investigation. The contact number instantly disconnects. How do we procure customer service from Vodafone exactly?
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livilou
(@justlivilou) reported
@VodafoneUK I have been receiving terrible customer service for a whole month. The issue is still not resolved. Worst phone provider. I will not be recommending. I’m appalled ! Im absolutely disgraced. I’ve been waiting for a manager to call since last week. 😡😡😡😡😡😡😡😡😡😡