Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/18/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Hammersmith, Islington, Croydon, Southwark, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomIslington Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    Is it just me or has @VodafoneUK zone 01 London service gone to **** in recent months? 4G / 4 bars no internet, contently drops to two bars and frequently cuts out when on calls and on social and surfing! 🤯 …And they want more money from us to improve the service!! 😭

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • gingertrvlguru David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK You see, Harriet, you sent me a code over text and I had no service. I just gave up as you need to understand I’ve now spent 4+ hours on this chatting, tweeting, going in store and it still isn’t back to normal.

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • wobblyclark Ivan Clark (@wobblyclark) reported from Poplar, England

    Hey @VodafoneUK is there a problem with your 4G data network. Three family members all on Vodafone, pictures not appearing in Twitter feeds. Been like that for 3 days now, wherever we are. Not a @Twitter problem as mates on other networks all good. What could this be?

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    ..I don’t think I can put up with this bad service any longer, after nearly 20 years with @VodafoneUK I might need to move to a new network #vodafone #Vodafonedown #badservice

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • jwatton John Watton (@jwatton) reported from Hounslow, England

    @VodafoneUK DM’ed you. Took 12 hours to get back to me. Tried chatbot again. Useless. Been into your store. They were better but couldn’t do everything. Just spent 40 mins on chat with an operator. Have service back (after 3 days). Now can’t log into my account. Really really poor.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RaymondWallace4 Ray Wallace (@RaymondWallace4) reported

    @VodafoneUK a full week now without signal at IV4 !!!! When are we likely to get it back???

  • fookboijeon zar patpran misser ):) ||BLM (@fookboijeon) reported

    @VodafoneUK you need to fix the 4G because my media on twitter aint loading fix it

  • PeterHathaway14 Pete Hathaway🌸💜 (@PeterHathaway14) reported

    Anyone else having problems using Twitter on @VodafoneUK over mobile network. Wifi is fine but when you switch to 4g pictures and videos will not load.

  • KM_Lowe Kerry Lowe (@KM_Lowe) reported

    @Top_CashBack @VodafoneUK @VodafoneUK are you not able to help with this??

  • ElecDreamsDad Adam Barnes (@ElecDreamsDad) reported

    @VodafoneUK why doesn’t your network function on an iPhone 13 in France? My friends on @O2 or @EE gave no problems, whereas I can’t even make a phone call. Helpdesk told me to buy a local Sim!

  • lisahcave Lisa Cave (@lisahcave) reported

    @VodafoneUK really bad 5G signal in South East London all day!! What is happening?

  • Haribo_man81 Haribo_Man (@Haribo_man81) reported

    @geofftech Yeh it’s a @VodafoneUK issue. Works fine on wifi but not on 4G (and I assume 5G too)

  • ianwr19ht Ian Wright (@ianwr19ht) reported

    @VodafoneUK Thanks Tom, but wouldn’t it be sensible to brief your Call Centre of current issues so that they can efficiently advise customers of the problem and not waste their time on top of the annoyance of the problem. Or would that be just too customer focused?

  • TeeteeMr Mark (@TeeteeMr) reported

    @VodafoneUK @Welshy_broad Still not working here !

  • pr_sq1 🦅🇳🇬 (@pr_sq1) reported

    @VodafoneUK you guys have to be the shittest network known to man