Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, City of London, Hackney, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Wandsworth, Ealing, Dagenham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Total Blackout | |
| Hackney |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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WildmanFett
(@wibblewobble70) reported
from
Hackney, England
@jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Rishi Madlani
(@RishiMadlani) reported
from
City of London, England
Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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Gohar Khan
(@gakhan) reported
from
City of London, England
@VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel
(@rachel_harries) reported
@VodafoneUK @Uniqetz 'Hey there'? That is not a professional way to talk to people, when they are raising issues with how you talk to bereaved partners of your customers.
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Gary V’s Sugardaddy
(@michael19091973) reported
@VodafoneUK @GeorgeMonbiot I’m glad I know where never to be a customer.
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Thomas O'Duffy
(@ThomasODuffy) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Unless they can prove at a process level - aka documented customer service policies handling predictable deceased person scenarios with statistics AND prove no emergent revenue upside / profit from mourning relatives - this may be "by design". If so consider #classaction suit?
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Steven Brown
(@djsteviebuk) reported
@ThreeUK good customer for 12 years after being offered 3 different plans with you to upgrade which are still more expensive than @virginmedia @VodafoneUK it ends up your agents got it wrong, then promised a call back between 11am and 1pm by a manager - I have not had a call
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Cmdr Dracomenda
(@CmdrDracomenda) reported
@wolvesboy40 @VodafoneUK @Uniqetz Oh, oh no, it's not a service issue, this is a deliberate tactic used by almost all companies at this point. 🎶 Money money 🎶
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Blue Nexi
(@bluenexi) reported
@GeorgeMonbiot @VodafoneUK I hope your dad is ok. I think you’ve been through a painful time and it’s a shame that instead of being able to fully comfort your dad and remember the happier times with your late mum that Vodafone did this BS. I worry about older folk that don’t have this kind of support. :(
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Marita
(@MaritaLalaguna) reported
@VodafoneUK @GeorgeMonbiot OH PLEASE. We know companies are SO SORRY when their corrupt behaviour is made public on this scale. "Dear Vodafone my xxx relative has passed away, please cancel their contract." THAT SHOULD HAVE BEEN THE END OF IT. Please pass this on to your gangster wannabe CEO #scamartists
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hodaalhaq
(@hodaalhaq) reported
Plus the router they sent was smashed up in the box. If you are considering using @VodafoneUK ask for some guarantees. Or probably don’t use them. Signing up for a contract is so easy. But then the problems start. #Vodafonedown
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El jueZ
(@cryptojuez) reported
@GeorgeMonbiot @VodafoneUK Whatever ******** happened to Britain? No, what happened to Europe? How did we ever get to this?
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Graeme Burrell 🇺🇦 💙
(@Cadoret) reported
@VodafoneUK @GeorgeMonbiot Please Google "non-apology apology". Until you post a link to details of disciplinary action against the manager(s) ultimately responsible for this awful treatment of Monbiot's family (& others) and details of changes you'll make to stop it happening again, this is meaningless.