Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/07/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCamden Town Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @VodafoneUK poor service. Need to cancel TODAY! But apparently need to talk to an advisor. However all are busy so I need to try another time! Not acceptable. Will not be paying one penny more.

  • hannahbond8 Hannah Bond (@hannahbond8) reported

    @challowspur @VodafoneUK I got through to someone on the online chat with great difficulty and they said 48 hours from first outage, which would take me to tomorrow lunchtime...

  • primalamusica Sarah Noble (@primalamusica) reported

    @VodafoneUK Anyway, my main question was where and how to escalate this, because with the best will in the world, I've been going back and forth over DMs with Vodafone for four months and nobody's actually resolved the issue.

  • TommyHoul1han Tommy (@TommyHoul1han) reported

    @VodafoneUK @challowspur Still down mate

  • eZTarg8art Yugen Irresponsible Picturist (@eZTarg8art) reported

    @VodafoneUK not too pleased to find your useless security feature has been activated and charged to my account, and any attempt to log in to cancel this is blocked. How do you justify ripping people off with these ****** tactics

  • technicslover Technicslover (@technicslover) reported

    @VodafoneUK 15 percent price increase coming in April folks. My signal isn't 15% better, It's not 15% quicker to get customer services and the staff haven't been given a 15% pay rise. Avoid these profiteering ******** like the plague.

  • HBPship Highland Business (@HBPship) reported

    @VodafoneUK yet again I am speaking to your wi fi expert (in name only) This is beyond frustrating 😡 Ongoing issues - engineer out last Saturday. New router arrived today . No Internet. Now an hour or more speaking to someone in Egypt . I’m non your pro/expert pack . #annoyed

  • SANE_BLG SANE (@SANE_BLG) reported

    Nutting make me more annoyed at a company than watching them blatantly to avoid customer care 😡 @VodafoneUK are **** for it, @beautybay don’t even have a team and have a 8 day response time w emails @evri don’t even have a twitter!!!

  • AmrNouhan AmrNohan (@AmrNouhan) reported

    Vodafone Egypt deals with me as a customer in a bad way, and they take more amounts on my bills than the due, they deduct from me the rent of a router that I paid for in full, and when I requested a cancellation by phone, the employee hung up the line in my face @VodafoneUK

  • KLBewley Kleon.K.Bewley (@KLBewley) reported

    @VodafoneUK @ABailes2014 It’s that stupid Toby that they deployed , just click on the button that says if you would like to leave Vodafone then you’ll get straight through . Great phone , poor Customer Service