Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/05/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Fulham, Newham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • koolkate1 kateesdaile (@koolkate1) reported from Camden Town, England

    @VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UKMondoMan Simon James (@UKMondoMan) reported

    @VodafoneUK 2/2 … and I hope Vodafone invest more in rolling 5G out and boosting 4G capacity once the legacy 3G system is retired. Apart from that gripe over data capacity, the network is terrific. Never had a call drop and coverage is better indoors than with EE where I live.

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    According to @VodafoneUK if your broadband service is disrupted they will ensure you can still access the internet! They will provide you with a box for mobile broadband. Another lie! They will only help you if you have a #vodafone mobile phone! Don’t believe a word they say!

  • Rebel0014 Nick (@Rebel0014) reported

    @VodafoneUK hi guys - need help with data allowance as looks wrong and need to use abroad from Sunday

  • SusanLongson Susan Longson (@SusanLongson) reported

    @VodafoneUK 6m ago had 68mbps then 26 you said too costly to fix. Now 2.8 Cant watch TV Paid mthly for yrs but I'm too costly to sort the issue and have to wait for fibre.neighbours are 55mbps.Reply here not by DM all need to know your reason/excuse

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    According to @VodafoneUK even if you live in a ‘stop sell copper line’ area they can still give you a copper line service. They will give you notice if you need to change to fibre! They will ensure your service continues! All lies! Don’t believe a word they say! Avoid them!

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    5th @vodafoneuk agent said they could get us connected again on the existing copper line service on 16 June but only if it was put through on a new contract…not the existing 2 year contract! It was another lie so she hung up before doing it! Avoid #vodafone

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    As I can’t work from home today as @VodafoneUK have cut off my landline & broadband services without warning & 1 month into a new contract, I now have plenty of time…weeks in fact…to share all the lies Vodafone agents have told me whilst I wait for my service to be reconnected!

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    5th @VodafoneUK agent told me she would ensure our broadband service continued by providing a mobile box that we could hot spot too until it was reconnected. Another lie! Be warned, they don’t provide this service! Theyll only help you if you have a #vodafone mobile! Avoid them!

  • RichardOsborne Richard Osborne (@RichardOsborne) reported

    @o2businessuk Ah that’s a shame. Been business customer with you and same number(ish) since 1999 and Cellnet. Does @VodafoneUK or @EE support Apple Watch cellular if we moved our business contract over?

  • BChandler991 B Chandler (@BChandler991) reported

    @VodafoneUK your website having some serious issues. Every time go to look to spend money it's slow or down.