Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/29/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Oxted, City of Westminster, Hackney, Ealing, Newham, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead and Paddington.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomOxted Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • Baebybaer21 Allan Gentle Rudio (@Baebybaer21) reported from Stratford, England

    @VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • AhHereLeaveItOu Avril (@AhHereLeaveItOu) reported from Stratford, England

    This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • KingofBass_ 3️⃣8️⃣Bass (@KingofBass_) reported from Stratford, England

    @VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • alexandrablue4 Alexandra Blue (@alexandrablue4) reported from Hackney, England

    I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Deano4069 Dean (@Deano4069) reported

    @VodafoneUK Hi Martine been looking for a iPhone deal but website has errors

  • NotKnownMUFC OLE OUT (@NotKnownMUFC) reported

    @VodafoneUK are really telling me that I would’ve continued to pay an extra £10 because I subscribed to a service over WIFI and not 3G? If I didn’t make this call to enquire they’d be happy to rinse me. Embarrassing 🥴

  • Lord_Stu_iii stu (@Lord_Stu_iii) reported

    Shocking service from @VodafoneUK again. Been with them for over 15 years an have 5 contracts for the family. The upgrade deal they offer is more expensive than both EE and O2. Can anyone give me a reason to stay with them? #movingproviders #noCareForExistingCustomers

  • lynnos sofargone (@lynnos) reported

    @VodafoneUK Can you ask someone to call me? Accessories are only available if someone calls back from customer service centre. I requested a call and website says within the hour you’ll be called. Ehhh, no. Not happened 😰

  • _emily_bee Emily (@_emily_bee) reported

    Our plan of sitting watching Christmas movies all day has been a bit (completely) scuppered by the fact that our @VodafoneUK internet has been down for about six hours now.

  • GaryPeel12 V12 GForce1 (@GaryPeel12) reported

    @VodafoneUK whats going on with broadband outages? Any updates on when the service will come back on?

  • Pmheward PeterH (@Pmheward) reported

    @VodafoneUK Any issues with broadband in TN23/Kent area at present ? Been offline for 30+ mins.

  • CPWTweets Carphone Warehouse (@CPWTweets) reported

    @chaddersnaomi @VodafoneUK Hi Naomi, We're sorry to hear there's a issue would you please DM the details over and we'll advise you, Thanks, - D

  • Mehmet05Egilmez Mehmet Egilmez (@Mehmet05Egilmez) reported

    @VodafoneUK @DJKeeZZa Why are not replying to my direct massage, I’m done with your customer service

  • ChrisFernquest Chris Fernquest (@ChrisFernquest) reported

    @VodafoneUK someone has transferred my number from 3mobile to Vodaphone and shut down my account with 3, I have not requested this and it is a massive inconvenience to me as I am a self employed gas engineer and am on call 24hrs, my number is 07426394952, please sort this out