Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/10/2025 02:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Poplar, Hackney, London, City of London, Kensington, Hammersmith, Croydon, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sofiam73 SapphireCat (@sofiam73) reported

    @arteccosays @VodafoneUK @WinterWonderLDN Are you serious?! Most reliable network? I struggle to make phone calls let alone use my phone at all if I'm not on WiFi, what am I paying for?!

  • Sam14Nov Sam (@Sam14Nov) reported

    @VodafoneUK @VodafoneUK You've b'ful songs like #Willow, #Flags & #Butterfly on your wait tune that I could continue with my patience to hang on to get conn. with one of ur execs but alas! That doesn't happen. I need the activation date to move earlier by a week's time please.

  • rickmulton Richard Multon (@rickmulton) reported

    @VodafoneUK Well no one is getting back to me. 33mins on hold right now. I have never had to wait more than a few mins to speak with someone before. Have been with Vodafone for 20 years ! I need to speak to someone as I need my discounts applied and rhe app doesn’t do that

  • WalkerKayls Kayls💙❤️ (@WalkerKayls) reported

    @ScottyMiddz @VodafoneUK What idiots seriously sort your crap out like !! Your absolute joke your making me angry now never ordering anything from you ever again

  • EssexDe55 MudBone (@EssexDe55) reported

    As a new customer to @VodafoneUK I gotta say their signal coverage is piss poor compared to @EE ...get what you pay for I suppose.

  • suhailpatel Suhail Patel (@suhailpatel) reported

    @hsyed @VodafoneUK Cost mostly, BT works but it’s £££. Vodafone were providing the same line but at half the cost. In hindsight, I don’t think it was a smart move, especially given the customer service woes (BT were always instant)

  • JarrydMc Jarryd McLeroth (@JarrydMc) reported

    @JoGoodwinDance @VodafoneUK I had the same issue. Told 1-3 working days for delivery of my new phone. Received a text saying there are issues at the warehouse. Basically have to wait until I receive a text and they can’t give me a time frame as to when it will be resolved.

  • andy____07 A (@andy____07) reported

    @DavidS2504 @JamesBa53692362 @VodafoneUK Shocking customer service. Happy to take upfront cost for handsets but don't advise customers of current backlog.

  • AnorakKids Anorak Kid (@AnorakKids) reported

    @VodafoneUK @romankemp Why don’t you pledge to fix my account!

  • cosmopolyst Niels (@cosmopolyst) reported

    I got in touch with @VodafoneUK twice in the last two weeks because 4G/ 5G mobile home broadband doesn’t work in Central London on weekends and in evenings. All I got is “there are too many people on the network”. Extremely bad customer service.