Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Rishi Madlani
(@RishiMadlani) reported
from
City of London, England
Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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WildmanFett
(@wibblewobble70) reported
from
Hackney, England
@jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡
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Robert Green
(@RobG_UK) reported
from
Lambeth, England
@VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Rishi Madlani
(@RishiMadlani) reported
from
Camden Town, England
You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Jack J
(@jenkothegreat) reported
from
Wandsworth, England
@VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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You don’t know **** about boxing
(@OShea1628) reported
@GeorgeMonbiot just wanting to send a big 👍 with regards to your article about how terrible @VodafoneUK are as a company. They nearly cost me getting a mortgage because of how inept their staff are. I will be keeping a close eye on the outcomes of your meeting. All the best 🫡
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peter chamberlain
(@Pdc1956Peter) reported
@GeorgeMonbiot @SueSuezep @VodafoneUK That is disgusting. Take it to the Ombudsman Service.
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Ben
(@benrussy) reported
@VodafoneUK @rose_matt @Lukehiltone Didn’t Will need help?
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CeCe
(@missceclondon) reported
@VodafoneUK Issue is, I don’t have 30 mins spare to chat to agent online. Sure I’m not the only one complaining about this. Your telephone line is useless. No option to get through to actual people unless threatening to leave.
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MintySmyth
(@MintySmyth) reported
@GeorgeMonbiot @VodafoneUK I went through this when my husband died. You'd think this had never happened to their customers before. My electricity bill is still in his name although he died over ten years ago; it was just too much hassle to change it ("Please put him on the line...").
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Gary John
(@hammersince80) reported
So I called @VodafoneUK yesterday to upgrade. Systems went down and never called back to complete transaction. So after 10 years I’m not worth a callback? Just a text saying sorry about the technical difficulties? Guessing I’ll switch networks …. Very poor
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A Customer
(@ALucas69808280) reported
@Ofcom question if my service provider @VodafoneUK cuts off my service (not bill related) and i have no other device or service to make a call isnt that putting me in a dangerous position?
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Reed Hastings
(@Reed__Hastings) reported
@GeorgeMonbiot Just saw your story about @vodafoneuk. You quote VUK as say “We do not have a policy of making it difficult for bereaved families to get in touch with us to cancel contracts.” Your question wasn't about difficulty contacting them, but canceling. Omissions matter.
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Daniel Ryden
(@DannyRyden) reported
@GeorgeMonbiot @VodafoneUK He then had to threaten revealing this awful treatment to the media and his MP.
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the_sharecog
(@Air_Chief) reported
@VodafoneUK @steelyP @vodafone Same for me Pierre. It’s very poor