Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Paddington, Waltham Forest, Ilford, Southwark, Hammersmith, Croydon, City of Westminster, Newham, Tower Hamlets, Ealing, Southall and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Niko Karadelis
(@Karadelis) reported
@VodafoneUK After another 100mins of meaningless chat with your customer service, I still get to the same result as I did the last 4 times I tried, no resolution.
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Rachel
(@rachel_davies_) reported
@VodafoneUK I want to speak to an actual person on the phone, why can I not get through to the call centre? You’re about to lose a customer if this ridiculousness carries on
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Ateeb
(@NawazAteeb) reported
@VodafoneUK you are the biggest joke of a company, you are unable to tell the truth to a new customer about why he can’t port his existing phone number from BT yourselves
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Humza
(@humzaay) reported
@VodafoneUK Hi I can't access my plan in my online account for a number of reasons and the online bot advised that I speak to someone on the phone but 191 is insisting I speak to the online chat bot again. Please help
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Whamsy
(@chefwhamsy) reported
Vodafone are absolutely useless and im going to fully recommend other companies over them. Avoid them at all costs. Useless. Impossible to speak to a human. Just utterly terrible customer service @VodafoneUK
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
@VodafoneUK is your webchat working ? I cant get through. Trying to cancel part my contract
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Ganesh P
(@GaneshP01091247) reported
@ViCustomerCare I think this should be taken care by International brand like @VodafoneGroup @VodafoneUK. You are sending all your customer information to any unknown email id. Pls correct your system first and then expect it from people like us.
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Niko Karadelis
(@Karadelis) reported
@VodafoneUK I would love to know how many of your service tickets are actually marked as resolved because consumers cannot be bothered. Your process is so complex, with so many steps to resolve simple issues, that I am losing interest every time
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Carl Williamson
(@Marlon37) reported
@VodafoneUK Multiple devices and browsers. I see other people have raised the issue on this feed as well.however even if it was working I could not use it on an iPhone 13 due to another discount being applied which can’t be removed. Why?
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@VodafoneUK At the start of this I was told it wasn’t something you could help with and I had to call. Long story short, the CEO’s office is trying - and so far failing - to fix the issue (no idea where the problem lies, maybe Billing, maybe IT), so there’s no point in my rehashing it all.