Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/02/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Croydon, Fulham, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Newham, City of Westminster, Sevenoaks, Beckenham and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Hackney, England

    @VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • AhHereLeaveItOu Avril (@AhHereLeaveItOu) reported from Stratford, England

    This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • alexandrablue4 Alexandra Blue (@alexandrablue4) reported from Hackney, England

    I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Baebybaer21 Allan Gentle Rudio (@Baebybaer21) reported from Stratford, England

    @VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

  • KingofBass_ 3️⃣8️⃣Bass (@KingofBass_) reported from Stratford, England

    @VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • karenhill26 karen Hill (@karenhill26) reported

    @VodafoneUK I want to cry i have no Internet for 4 days Mixed messages and unknowning what's happening. Now I have to wait. Grandchildren and no TV or Internet is horrible and I pay for broadband

  • LEGGYFOOT Jon Lightfoot (@LEGGYFOOT) reported

    @VodafoneUK broadband is useless. I have fibre and over the last 4 months have had nothing but connection issues Contacted Voda and have to go through hours of unplugging router, changing settings- no better line tests ok but no one can connect to WiFi. Pleaded for engineer visit

  • flocksuff David Hollyman (@flocksuff) reported

    @VodafoneUK Hey @VodafoneUK turns out your Twitter help is more useless than your complaints team who are more useless than your customer service team. 17 Nov fault started and still no-one can tell me when an engineer is coming. @Ofcom how do you let them get away with this?

  • KevinGowler kevin gowler (@KevinGowler) reported

    @dpd_support I was expecting my new phone from @VodafoneUK today but your driver went to the wrong street and I can't get any support from your website, really annoyed as I've wasted my Saturday off waiting in, customer service is nonexistent on website or live chat

  • chriswalsh1988 Chris Walsh (@chriswalsh1988) reported

    @VodafoneUK Then you go to cancel the contract because of the poor service and then they call up. Glad they record this for training purposes. “If anyone wants to cancel the contract use the red button to hang up then”

  • JMulekezi Jack Mulekezi (@JMulekezi) reported

    @VodafoneUK I need help setting up my mobile WiFi

  • Gary_Lucy Gary Lucy (@Gary_Lucy) reported

    @natsus I’m like a dog with a bone now ! this arrogant corporate companies customer service should be outed for what they are ! Paying customers deserve more @VodafoneUK

  • SPENCE_JOHN john spence (@SPENCE_JOHN) reported

    @VodafoneUK @barnardos Awful charity choice

  • chriswalsh1988 Chris Walsh (@chriswalsh1988) reported

    @VodafoneUK your internet ever have a day where it runs for 24 hours without going down. Worst internet provider and worst customer service I have ever had over these last few days

  • romanmonaf Roman (@romanmonaf) reported

    @VodafoneUK Your broadband service is disastrous. Regret the day I went with your broadband. Waited 2 weeks for activation. Then when it didn’t work, passed around to multiple depts with no one knowing what they’re doing, only to be told my order was cancelled. Absolute disgrace.