Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, Southwark, London, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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.
(@JS2017JS) reported
from
Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Sean CPFC
(@SH20CPFC) reported
from
Ilford, England
@VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.
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Henry Stewart
(@happyhenry) reported
from
Hackney, England
@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Boyle
(@lucyboyle1966) reported
@VodafoneUK Nothing to smile about in Leeds no service for over 2 weeks
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Victory
(@CallherVic) reported
.@VodafoneUK your network is down and has been for the past 24 hours in the city of London. why is this ? And when is it going to be fixed.
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Ari Gork
(@arigork) reported
@VodafoneUK Hey team, as you’ve taken away wifi access on the underground, how do you suggest a customer connects to enable communication while underground? @TfL #TubeWifi #Vodagone #AskingForAFriend
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John
(@johnlanser11) reported
@VodafoneUK Monday I re-order, I treble checked with salesthat the order had gone through and I wouldnt have to be at home or sign for it. This morning I get DPD email they wont deliver without photo id and signature. Vodafone help say I'll have to cancel and re-order again
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Steve Thomas 🏴
(@stevethomas100) reported
>@VodafoneUK Customer feedback. Dealing with your TOBi chat line is utterly excruciating. Dreadful experience for the customer. It would be quicker and more effective to use a blanket and smoke and signal to communicate.
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anonymerce
(@crmercer) reported
@VodafoneUK #vodafone doesn't work in garstang
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Donald Stirling
(@theturbochimp) reported
@Angus_Duncan @tartanterrior I did think 5G was pretty rubbish in town - but I put that down to my notwork provider, who saw fit to charge me £51 for 15 minutes to a toll free number in 🇨🇦 and then stop my account without telling me as I was over a credit limit I didn’t know about! I’m leaving @VodafoneUK ..
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Michael Heap
(@michaelheap85) reported
@VodafoneUK are doing everything in their power to put us off signing up to @CityFibre !! 90 mins of getting passed around and then they hang up! Absolute joke
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🎵Angie J Howard🎵🏴🇳🇴
(@Angie071072) reported
@VodafoneUK Please can you advise when service will be back up and running in the WA5 1HF area? It's been out since last night!
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Paul Hallett #FBPE 🇺🇦🇪🇺 🎩
(@NowtThe) reported
@VodafoneUK It says click on button below, but there is no button. That's it for me, time to cancel our agreement I think.