Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/19/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Hackney, Croydon, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • gakhan Gohar Khan (@gakhan) reported from City of London, England

    @VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • wibblewobble70 WildmanFett (@wibblewobble70) reported from Hackney, England

    @jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from City of London, England

    Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • andyferneyhough andrew ferneyhough (@andyferneyhough) reported from Cheadle, England

    @VodafoneUK so can't wait only another month to get off this awful broadband, I recommend never use these, constant line dropping off, customer service none UK, only solution they offer switching off and on, change the filter and the port

  • TonyJSelimi Tony J. Selimi | Author| Business Coach| Filmmaker (@TonyJSelimi) reported

    @VodafoneUK Consistently, I am experiencing terrible reception; any advice before I choose to move my contract to a more reliable network?

  • Thomas35797795 Willms (@Thomas35797795) reported

    @VodafoneUK Please can I have a phone when I got run over by a lawnmower and I'm poor??? 🌎🌎🌎

  • Chugawuga Chugawuga (@Chugawuga) reported

    @VodafoneUK Sending a DM didn't get me anywhere either, got this reply several hours ago which I replied to. Hi, Thank you for contacting us, We're sorry for the troubles, this is not something we wan our customer to experience. Just to confirm, is this regarding Home Broadband? Monali

  • stephenbattey Steve Battey (@stephenbattey) reported

    @VodafoneUK 3 weeks we’ve now been without internet, 3 times we’ve been given an activation date and 3 times we’ve been told we need to wait a few days while an issue is sorted… No-one told us there was an issue, no-one contacted us AT ALL. An absolute JOKE #Vodafone

  • DipsgrgGurung Dipak Gurung (@DipsgrgGurung) reported

    @VodafoneUK hi my internet has been down for 2 days since Thursday morning.Please sort this. I got ur full fibre in July and since then I have had 3-4 times no internet.First time it was also 1 and half day,this time again nearly 3 days.Please fix asap. Thank u.

  • ensuoferidu Ensu of Eridu (@ensuoferidu) reported

    @VodafoneUK @__Con_ What a joke !! I try to upgrade my plan, then get told to call because of "digital services issues", then when I call, I get a link to chat to the useless "tobi" and the vicious cycle continues !! But wait !! our money is bing used to provide free calls to Ukraine !!

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK can I ask is it free to call police non emergency number which is 101 on your network as I am just wondering at all. 👍

  • Chugawuga Chugawuga (@Chugawuga) reported

    @VodafoneUK 5 days and 8 support chats for you guys to change my IP back to static!! Anyone there know what they're doing?

  • Chugawuga Chugawuga (@Chugawuga) reported

    @VodafoneUK No, still 18 hours through the latest "this will definately be done within the next 48 hours " timeline I was given on Thursday evening, although you did send me a nice email saying you were sorry I wanted to cancel my static IP address which I didnt have!