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Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, Hounslow, Wandsworth, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, and Newham.

CityProblem TypeReport Time
London Wi-fi 21 hours ago
Hounslow Wi-fi 2 days ago
London Internet 2 days ago
London Internet 2 days ago
Wandsworth Wi-fi 3 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • tretiakovat
    TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • bengibsonphoto
    BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • stephendball
    Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • StaceyRebekka
    Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • Hitchcockatoo
    Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • bengibsonphoto
    BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • Sandra22199329
    Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • maryyasmine
    Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • StewHicks
    👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • paulinelillie9
    pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • foday_cyril
    Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Richard2957
    Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • tretiakovat
    TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenJC76
    Helen Christie (@HelenJC76) reported from Haslingden, England

    @VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?

  • idbacon
    Ian B (@idbacon) reported

    @VodafoneUK woken up to no home broadband in SE16 at two properties. Got to be your issue. Fix due when? The lack of a service status page on your website speaks volumes of communications company with abysmal customer communications.

  • Ahsan_CFC
    Ahsan Ahmed (@Ahsan_CFC) reported

    @VodafoneUK your helpline service is the worst of worst. Whenever I contact with the agent through the Vodafone app, the agent says their tool isn't working! I can't even increase my spend limit manager. I even called but nothing is working. What a MESS!!

  • StentorianTV
    Stentorian (They/Them) (@StentorianTV) reported

    Thanks @VodafoneUK for an over 12 hour downtime of our internet (alongside planned maintenance on the mobile network) leaving me with no internet access.

  • lajaga
    Laura Jayne Gardner (@lajaga) reported

    @Racing_KLR @VodafoneUK Still down here too... I got offered an unlimited phone data package though as part of a Stay Connected thing - might be worth the ask if you are running low?

  • PaulolightIrl
    Paul O’Neill (@PaulolightIrl) reported

    @VodafoneUK Landed in Bristol 7.30, now in Swindon. 3hrs and only 3g signal available. I’m @VodafoneIreland customer. Why might that be?

  • liisa_agren
    Liisa Agren (@liisa_agren) reported

    I'm waiting for a new phone, and DPD has finally stopped saying, after 3 days, that they will deliver it today. Your chat unwilling to offer any actual help, @VodafoneUK. How long do I need to wait before you can do anything about this?

  • liisa_agren
    Liisa Agren (@liisa_agren) reported

    @VodafoneUK At your customer service chat, the person just keeps parroting "I'm sure it will come today" as if magical thinking will make it happen. Do you have staff that can actually help?

  • british_storm
    ❄ Ash ❄ (@british_storm) reported

    anyone else in UK having internet issues with @VodafoneUK? ive got full signal but tweets arent sending, facebook wont load and i just get dns error on browser

  • eabo1
    mcargison (@eabo1) reported

    @VodafoneUK hi is there a problem with your phone network in G65 area as can’t make or receive calls and txt messages - all work phones on same network are the same