Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Newham, London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Xenon_Nms
(@Xenon_Nms) reported
@VodafoneUK can you sort your crap customer service lines out please, they never connect to anybody and it's incredibly frustrating!
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Joblerone
(@JoDiggedy) reported
@HelgatheFurious @VodafoneUK Just seen your tweets, that sounds so frustrating! Ours is a housemove. Took a long time for V to find the issue, they kept fobbing us off! Now we have to wait another two weeks to be connected. They've sent us a mobile data thing, but it's not fast enough for conf calls.
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Sachin Mehta
(@SachinMehta6) reported
@VodafoneUK been on hold for 3 hours this afternoon trying to arrange a change of address for my broadband. Shocking customer service. Are there any other options?
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AFCDaveGee
(@AFCDaveGee) reported
@VodafoneUK I need to speak to someone re an issue with a Broadband order and keep getting cut off!
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Barrie Chalk
(@Bazmotors) reported
@VodafoneUK I’ve been waiting over a week for a repair bag/envelope. Who do you send them with and where from? It’s very slow & not great for customer satisfaction.
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Helga the Furious
(@HelgatheFurious) reported
@JoDiggedy @VodafoneUK We had an area-wide outage, have had nothing but problems since Vodafone shut Thus/Demon down, we both run businesses from home and it gets soul destroying 😔 Hope you get yr issue sorted ASAP, contract is up here! 🙌👍
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Nick Votta
(@VottaNick) reported
Businesses offer great deals for potential new customers but fail to recognise long term loyal customers!Give annual discounts & you will gain new business & retain existing customers. You have it all the wrong way round. @VodafoneUK @SkyUK @virginmedia #carinsurance #simple
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tiredgruffalo
(@tiredgruffalo) reported
@VodafoneUK how do I make a complaint?
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Paula
(@pollyperkins19) reported
very disappointed @VodafoneUK. Customer Service not helpful & refused to let me speak to a manager. I’m a long standing Vodafone customer, been made redundant due to Covid and wanted some help to manage my contract,maybe a temp. monthly reduction, instead was given a sales pitch
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Alison Greenwood 💙
(@Memphis_Al) reported
@VodafoneUK phone signal dropping every approx 30 seconds all afternoon - is there a problem, please?