Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, City of Westminster, Southwark, and Bromley.

City	Problem Type	Report Time
Croydon	Phone	3 days ago
Wandsworth	Internet	4 days ago
Wandsworth	Internet	4 days ago
City of Westminster	Internet	17 days ago
City of Westminster	Internet	18 days ago
City of Westminster	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Paul whelan (@Paul69799139) reported 4 minutes ago from Bromley, England

  @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 5 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Neil A.Evans (@NeilEvansRocks) reported 7 minutes ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  Carmen (@rougecarmen90) reported 7 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 9 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  A. Marie (@Ambii_Bambieee) reported 10 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  Bobski (@bob_457) reported 10 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 18 minutes ago from Bromley, England

  So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Ange Gilly (@angegillis) reported 24 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Mark (@coxm62) reported 25 minutes ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

• 
  Caroline McDonough (@CarolineDB81) reported 27 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 27 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  Paul McCann (@BigestPaul) reported 27 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 29 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  Ollie (@olliemafc) reported 30 minutes ago from Wandsworth, England

  Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 35 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Quentin (@quentinnield) reported 38 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  Rachel Mackay (@rachmackay) reported 49 minutes ago from Lambeth, England

  @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 51 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hello Purgatory (@HelloPurgatory) reported 12 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Arun Hebbar (@ArunHebbar7) reported 14 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  DiKey (@xcetveli) reported 14 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Nitten G (@SimplyNG24) reported 16 minutes ago

  In the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.

• 
  Jonny Wilson (@jonnypwilson) reported 18 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  Calum Campbell (@CalumCa70143010) reported 20 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  maybe: diana 🌞 (@classicdiana) reported 20 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  🇳🇬✨ (@Cajovi_Daniel) reported 21 minutes ago

  Is @VodafoneUK broadband down? Or is it just mine?

• 
  Louis (@BBLouisR) reported 21 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Vodafone Group (@VodafoneGroup) reported 28 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.