Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/11/2026 10:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Tower Hamlets, Hampstead, Southwark, London, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Hammersmith, Newham, Ealing and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Phone
United KingdomHampstead Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • iamsm4u Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • ianthompson Ian Thompson (@ianthompson) reported from Paddington, England

    @VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • theKZAnyc kingly. (@theKZAnyc) reported from Poplar, England

    @VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • LukeAlisonnn Luke Alison (@LukeAlisonnn) reported from Poplar, England

    @VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VictoriaSPack82 Victoria Pack (@VictoriaSPack82) reported

    @Matthew_Wright @ThreeUK @VodafoneUK Three is a good network. Call centre is Indian based, but it does not affect their customer service. I usually get notifications if they're do any work in the area x

  • JamesPreen James Preen (@JamesPreen) reported

    @VodafoneUK I have had no service at all anywhere for 24 hours, in Portsmouth where I normally have a signal. Can't you call you and no one responding on the website chat, what do i do???

  • ReeceT7 Reece™ (@ReeceT7) reported

    @VodafoneUK internets been down all last night and all today been playing up last few days been dropping connection every hour!!

  • LozEmmett Laurence Emmett (@LozEmmett) reported

    Thanks #Vodafoneuk . My broadband has gone down, no online chat support available, spent 30 mins on hold and was cut off, on hold now for 55 mins for 2nd run. #sundayafternoonruined

  • N_Griff88 Natasha G (@N_Griff88) reported

    I told the agent on phone the past issues I've had and was actually trying to leave @VodafoneUK due to these as my contract was coming to an end, but stayed due to a price promise based on my longstanding custom. This is now setup wrong. Pls advise how I can spk to someone ASAP

  • cia262 Christian I'Anson (@cia262) reported

    @VodafoneUK @barnardos @barnardos think poor white children are privileged. I shall never give them a penny again either directly or indirectly.

  • tracyehunt Tracy Hunt (@tracyehunt) reported

    @VodafoneUK customer service not picking up, no live chat advisors available, been trying to contact you for 2 hours as I have NO internet? How do I speak to someone??? #nobroadband #poorcustomerservice

  • aaxoy Ahmet Aksoy (@aaxoy) reported

    @VodafoneUK can you help @VodafoneTR to validate email addresses before sending spam emails? Maybe @VodafoneGroup can help too

  • Garethwagstaff2 Waggers (@Garethwagstaff2) reported

    @VodafoneUK impossible to make a complaint, nobody calls back when you get through to the complaints team they don't help.

  • riffraffsgirl Angie Mc (@riffraffsgirl) reported

    @VodafoneUK why when I’ve called your complaints dept and I’ve spoken to someone have they just stuck me back on hold??? Not listened to me, not dealt with the complaint. I’ve been on hold for 30 mins now. Are you hoping I’ll just go away??? #notgoinganywhere #crapservice