Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/27/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Hampstead, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon E-mail

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • MBahrami10 Maryam Bahrami (@MBahrami10) reported from City of London, England

    Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • valeenshelby Valen🌼 (@valeenshelby) reported from Poplar, England

    Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!

  • ValkyrieEonia Eonia (@ValkyrieEonia) reported from London, England

    @VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.

  • followcbv Madhan (@followcbv) reported from Poplar, England

    @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • sandeept13 Sandeep Sonawane (@sandeept13) reported from Ilford, England

    @VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating

  • mizzbusby @mizzbusby (@mizzbusby) reported from Poplar, England

    @VodafoneUK your automated CS is terrible

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from Camberwell, England

    Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

  • Vernia Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England

    @bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • wimbledoncowboy wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England

    @VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!

  • mshahat_eg Mohamed SHAHAT (@mshahat_eg) reported from Kingston upon Thames, England

    @VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.

  • berenz Beren (@berenz) reported from City of London, England

    @VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 21CBI paul henderson (@21CBI) reported

    Awful from @VodafoneUK today.out of the blue letter advising they have passed a debt onto a collector that we had no idea about and is over 7 months old.And obviously no contact details on the letter.Half thinking it’s a hoax.

  • mindsetcoach121 Mindset Coach & Therapy (@mindsetcoach121) reported

    Looks like I’m jumping ship to @EE next month. The signal with @VodafoneUK is getting worse in Brighton and no sign of 5G?

  • _MarzM_ MarzM (@_MarzM_) reported

    @VodafoneUK spoken to your Call center. They say there's no issues but when I scan for networks, vodafone doesn't appear as an option.

  • Terabhaiaya1 Being human (@Terabhaiaya1) reported

    Dear @VodafoneUK @VodafoneIT what halled going with your customers SERVICES I was try to they are treat me like a not customers what he'll GOING they are talk me rude they are my call not responding mute my call but they are not solved my problem I will reacher as your new plan

  • TheEllisDavies Ellis Davies (@TheEllisDavies) reported

    @Ofcom @VodafoneUK Looks good. Currently the onus is on the customer to change plan rather then the provider to reduce the bill accordingly.

  • dsreuben David Reuben (@dsreuben) reported

    @VodafoneUK what is happening? Not been able to speak to my wife all day as her signal is terrible everywhere she goes?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @jadesharp1992 @VodafoneUK To make others aware. The very limited times it works it's great. But something is clearly wrong, same across swathes of London, Surrey and Kent. Accountability is important. The only other network that is ok here is Three, who I left to come come to this rabble.

  • theyardiewhore THE REAL HEAD MASTER 🤪🐻‍❄️🏳️‍🌈 (@theyardiewhore) reported

    @VodafoneUK fix ******** up

  • MrB3N10 Ben Tennear (@MrB3N10) reported

    Why have @VodafoneUK ****** up again! I've taken time off work to sit in and wait in for an engineer, only to find out they're not coming when I CHASE YOU! Awful service!

  • garethjsthomas Gareth JS Thomas (@garethjsthomas) reported

    @VodafoneUK i've been with some bad internet providers but vodafone take the biscuit. 2 months ago my internet was activated and it's never been at even a third of the speed i'm paying for. 4th time contacting today. everytime i'm told it'll be resolved in 72hrs. but it never is.