Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Paddington, Hammersmith, Northolt, City of Westminster, Brentford, Mitcham, Southall, Hampton, City of London, Poplar, Hampstead and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Agbo Richard
(@AgboRich) reported
from
Wandsworth, England
@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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Ollie
(@olliemafc) reported
from
Wandsworth, England
Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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seth bradley
(@foodncraft) reported
from
Hackney, England
We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service
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Tatiana Dobreva
(@Tatiana11Dobrev) reported
from
Wandsworth, England
@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???
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Caroline McDonough
(@CarolineDB81) reported
from
Wandsworth, England
@VodafoneUK the network appears to have gone down again
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Alexandru Badiu
(@voidberg) reported
from
Wandsworth, England
On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.
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Paul whelan
(@Paul69799139) reported
from
Bromley, England
@VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!
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fran
(@zaccoff) reported
from
Poplar, England
Is @VodafoneUK data down? 😵
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?
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nick waplington
(@nickwaplington) reported
from
Hackney, England
@OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@VodafoneUK my service is out orpington area
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Poplar, England
@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?
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Tatiana Dobreva
(@Tatiana11Dobrev) reported
from
Wandsworth, England
@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
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Kat Saha-Sen
(@katvantassel) reported
from
Kensington, England
@VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me
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Rachel Mackay
(@rachmackay) reported
from
Lambeth, England
@VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK Seriously? Send a DM? @VodafoneUK told us NOT TO cancel on day 12 of the cooling off period so they could rush engineers to fix the problem within the 14 days. They didn't fix the problem. Now you want to CHARGE US for your inadequacies? Your bots can't fix this. We did DM.
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J. Gibb
(@missgibb_) reported
@VodafoneUK service is a joke!!! Been on hold for about 2 months trying to transfer my wifi and left on hold for hours on end with no help!!!!! 😠 can’t get through to customer service! HELP
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Sophie Donnelly
(@SophieDonnelly1) reported
@VodafoneUK Well you respond quicker on twitter! Trying to cancel broadband that is due to go live on the 21st
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Scott Allan
(@scottallan76) reported
@O2 I've been on Live Help trying to talk about upgrading to the S23 Ultra and 45 minutes in we are finally getting through security!!! Why the delays?? Maybe it's time to go to @ee or @VodafoneUK
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V
(@dertception) reported
@VodafoneUK Turkey has called for level 4 assistance and we are experiencing communication problems in earthquake-affected areas please help
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EggLikeABirdsEgg
(@KevInChester1) reported
@VodafoneUK been with Vodafone for ages, since 2019 I've been on a Sim only rolling contract. You're now removing the discount I've had and wanting me to commit to a long term contract to get the same or slightly worse service. Customer support were awful.
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jaygee
(@GornickiJustine) reported
@VodafoneUK seriously ! How do you get to talk to someone who is real and knows what they are doing . Regarding my tweet this morning , I have done your DM thing and spoke with a BOT who has no idea how to help . Seriously frustrated with your customer service 😡
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Name cannot be blank
(@Banished2Live) reported
@VodafoneUK Your customer service department should be closed in order to spare people the torture of dealing with them !
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Name cannot be blank
(@Banished2Live) reported
@VodafoneUK U either give me the number of 3rd line or ignore me. Been talking with your 2nd line people for 4 days now and all they do is check my axtivation, check the connection, promise to send all this to 3rd line who will call me next day and all i get is same **** from 2nd line AGAIN
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Indefatigable Incredulity
(@Redman_Returns) reported
@VodafoneUK Are millimetre wave frequencies used by the 5G network, proven safe??