Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/30/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Newham, Paddington, Croydon, Oxted, City of Westminster, Hackney, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • keithholland23 Keith Holland (@keithholland23) reported

    @VodafoneUK Crap network service and even worse customer service!

  • sixtyfivequeen sixtyfivequeen (@sixtyfivequeen) reported

    @VodafoneUK so ongoing issue. Account holder for 93 year old vulnerable lady has created a Twitter account so you will deal with ooo phone issue,via SM channel as you won’t ring given mobile no. 1 hour later no response. Please can you advise?

  • GrahamB99 Graham Ballantyne (@GrahamB99) reported

    @VodafoneUK I’m trying to help so many small businesses survive - but having to waste hours with your shocking customer service - 2 hours wasted today and still you nothing

  • hasan_sweid Hasan Sweid (@hasan_sweid) reported

    @virginmedia We are supposed to have an installation on the 21st but we want to cancel it because @VodafoneUK have a shady term in their terms and conditions that won’t allow us to leave without charges. Can you please help? we weren’t able to do it over the phone.

  • mattforkes1 mattforkes (@mattforkes1) reported

    @VodafoneUK Avoid Vodaphone internet that can’t offer any support for line issues. They rely on openreach who do not care about Vodafone, our engineer from openreach didn’t even come to the door to help. Just said he had checked line from exchange and it is fine apparently. No internet 13day

  • NatStu2018 Natalie James (@NatStu2018) reported

    @VodafoneUK Can someone in management please contact me ASAP. we are experiencing massive problems with both our phone contracts. Someone on online chat has disconnected my sim and I've had an email saying its been reported stolen 🤬 just to stop me calling management!!!!

  • JZYRZ Kzel (@JZYRZ) reported

    @VodafoneUK Please Fix Your Top Notch **** Internet. I can't even play any games and I'm Getting Pissed

  • ruchitri1 Ruchita (@ruchitri1) reported

    @VodafoneUK any issues withe network in HA0 area today?? I have 3 vodafone connections in the house and none of it is able to make/receive any calls. The message we get says "Not registered on network"

  • WillowsCrayon Clare ⚯͛ (@WillowsCrayon) reported

    @VodafoneUK @tophat_lady @CPWTweets Ive already had this conversation with your company through DMs and they were extremely unhelpful. Offered no explanation or resolution.

  • charlietheangel Charlotte Cooper (@charlietheangel) reported

    @VodafoneUK @OpenreachHelp when you send out the engineer tmw to fix the line supplying our broadband please can you make sure he has the hoist. Your engineers can't get up the pole without it and the last 2 engineers didn't come with wings. It's been 9 days and counting...wtf