Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Hammersmith, Southall, City of Westminster, Hackney, Wandsworth, Bromley, Greenford, Waltham Forest, City of London, Hampstead, Newham, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southall |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Laurence Weight
(@WeightLaurence) reported
from
Poplar, England
@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone
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tazdotcom
(@tazdotcom) reported
from
Poplar, England
@VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Daniel John Lynch
(@DanielJohnLynch) reported
from
Paddington, England
Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stacie Reed
(@StacieJReedy) reported
@VodafoneUK 2/2 threatening debt letters and continue to get threatening phone calls from Ardent Credit. Who’s responsibility is it to cancel the account?! @VodafoneUK @curryspcworld ????
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Darren Neill
(@DarrenNeill4) reported
@VodafoneUK #VeryMeRewards I would like to get my flat kitted out with tech and security devices that would help me in my day to day life living as a disabled ♿ person.
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Kerry Allan
(@kezzadoll1) reported
@VodafoneUK @SairPike @Nick22474039 I have sent you a DM. Let’s hope someone can sort this out because the guy I spoke to at 191 didn’t manage to help either. I am still getting emails stating my request is invalid. This has happened after Vodafone employee fills out the form 3 times!
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Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK why is ot every other network have stock of the handset except vodafone and how are @CPWTweets offering better vodafone deals thab vodafone direct
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LIAM 🏴
(@WalCoch) reported
@VodafoneUK just got told you charge your direct customers more because you provide support to 3rd party suppliers customers. Why would anyone pay a higher price for the same thing is beyond me! Great marketing
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Lee Jordan
(@Dodgee72) reported
@Ofcom @VodafoneUK Thanks for reply. I have finally managed to inform them. The issue is hopefully not deliberate but process is terrible. Maybe short of staff and reliance on BOTS to make customer services is the main issue with them.
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Peter Max
(@PeterMax27) reported
@VodafoneUK Have replied @VodafoneUK but now no response on DM either. #help vodafone please. easy query and should be resolved quickly for a comms / tech company.
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Nick
(@nickgraham1986) reported
@Steven_duff @VodafoneUK Am quite the opposite to be fair had nothing but issues with my s6 and s9 so back to iphone for me come upgrade time. Although the s20 looks awesome
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jacqueline Maiden
(@j_mosquito) reported
@VodafoneUK @garethicke I find this very unsettling that you have jumped on a tweet where I have not even tagged you! If you can do this you know there is an issue so I suggest you call me to discuss it further I’m unhappy at this !
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KopiJunkie ☕️
(@kopijunkie) reported
@VodafoneUK is the online chat assistant the only way to get help about my plan’s Entertainment Pack? I don’t see any options to select a free entertainment plan, the web site’s chat assistant never loads & calling 191 just redirects me back to the chat asssitant.