Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Croydon, City of Westminster, Hackney, Newham, Tower Hamlets, Southwark, City of London, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?
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Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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Rj
(@whatswithRUDOLF) reported
from
Camberwell, England
@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Olivia twist
(@OTwist_69) reported
from
Kingston upon Thames, England
@VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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Ben
(@BenJamminWalker) reported
from
Camberwell, England
@VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?
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Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
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Jade Marvin
(@jademarvin) reported
from
Camden Town, England
Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Quentin
(@quentinnield) reported
from
Camden Town, England
@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Samra Abbas
(@ab56858975) reported
@VodafoneUK I’ve already spent 1 hour on the phone to your team. And have had no satisfactory option other than to escalate as a complaint.
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Brownie
(@ArlsBrown) reported
@VodafoneUK I’ve run out of patience tbh Jay! I’ve dealt too many incompetent staff & even one who refused to give their name, before shoving my call back to switchboard! I’ve explained the same issue to over 6 different staff since Friday, on hold for hours & no closer to a resolution!
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melodiouscode
(@melodiouscode) reported
Hey @VodafoneUK how do I send an email to customer service? I have an issue that I don’t fancy trying to explain via a chat window, and your Bot doesn’t understand what the word email means.
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James Hamilton
(@jamesrhamilton) reported
@JeremyBuxton @VodafoneUK I would have thought it that it comes from the ‘roamed to’ network. Possibly more likely that a local operator that operates in both places has some internal plumbing wrong. Did you roam onto Sure?
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@SapphicWriter
(@Sasha_saffron) reported
@VodafoneUK absolute joke of a company and rude staff into the bargain. The way i was spoken to when trying to find out why my daughter’s phone bill was higher with a cap is disgusting. I am furious with your team member and being the account holder not being told why it’s high?
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AndyWilcock
(@AndyStamford) reported
@VodafoneUK convinced your tel. customer care team have no idea what they doing complained that my 14 pro max’s ear speaker broken told me they would collect & that I would be without business phone for 10 days, I cancelled, now got message from DPD that they are still collecting
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Precious Zach
(@zach_preci16709) reported
@Ice_Colder @VodafoneUK So sorry about that, try messaging ferdycods4 on instagram, their team can help you
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Jamie Churchill
(@jamiethepoolie) reported
@VodafoneUK how the hell can you justify a 14% increase in my bill, absolutely ridiculous, and don’t just blame the CPI crap
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Andy Myers 🎧
(@djandymyers) reported
@VodafoneUK It doesn’t really fill me with much enthusiasm given the network for me is fine as it is, hence why I got my phone deal with you. Im disappointed as I know I’ll be paying more for very little change or improvement to my service. I won’t be the only one thinking the same either!
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Amir
(@Amir58695795) reported
@VodafoneUK Customer service absolutely shite