Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, Croydon, London, Fulham, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Newham, City of Westminster, Sevenoaks, Beckenham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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kingly.
(@theKZAnyc) reported
from
Poplar, England
@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Lawrance S
(@law_Salter) reported
from
Bromley, England
@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mylo
(@immylo1996) reported
@VodafoneUK I’m trying to change address for my home broadband and have been hold for the past couple hours. Is there anyone else I can speak to? I’ve used the Live chat for the past 4 days but that hasn’t resolved the issue either. Thanks
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Phil Harper
(@PAHarper) reported
@VodafoneUK why is your customer service so bad? I've now spent an hour on hold today - was told by a chat advisor to call back at 3 as "would be quieter" and is even busier. All I need to do is sort a home move, I can't understand why this can't be done by email or chat.
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Robert Kennett
(@rossendalebob) reported
@VodafoneUK unfortunately the @VodafoneUK DM reply didn't help me Mac, sorry 👎
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Stuart Allsopp
(@StuInAus) reported
1hour 2minute 27 seconds to cancel my @VodafoneUK contract. I could think of better things to do on my birthday.
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Ailsa Rae
(@a1lsafairy) reported
@cardsbyclaire @VodafoneUK Honestly, worst mobile company I've dealt with. Giving them a few days to sort, otherwise contract will be cancelled. I understand delay is from Samsung but surely @VodafoneUK could at least communicate the delay. It's not difficult to send an email.
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Claire Kearns
(@Claire_Kearns) reported
@VodafoneUK Just wanted to say thanks for the time of call advice, I got through right away and received amazing customer service from both the people I spoke to. They were efficient, security conscious, friendly and polite
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Free Spirit Mama 💜🌸
(@FreeSpiritMama3) reported
What a ruse! On a call to @VodafoneUK after receiving a CCS letter for a bill they failed to send on an account that was closed 9/21 (final email stated balance £0) This has negatively affected my #creditscore for 30 days😡 Passive billing =standard practise. Complaint incoming
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Mary Ramsay
(@MazzerRamsay) reported
@1CarolineBerry @VodafoneUK Tesco, they use the O2 network and are considerably cheaper. I pay £5 per month.
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Daniel Salmon
(@Dannysalmon75) reported
@VodafoneUK upgraded my usual way, then went to apply the NHS VA, I can’t, the way you do it has changed! I need to now use the 14 day cooling period, cancel and try again! Really, must be an easier way, we have 4 mobiles, never had an issue until you changed the process, WHY?
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Lee James OToole
(@ConsultingMaybe) reported
@VodafoneUK i did as you advised, still waiting. very very poor customer service, you have managed to break me.