Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/07/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Tower Hamlets, Sevenoaks, Hammersmith, City of Westminster, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Hounslow and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • adamkeeler adz (@adamkeeler) reported from London, England

    4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs

  • gakhan Gohar Khan (@gakhan) reported from City of London, England

    @VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from City of London, England

    Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from City of London, England

    Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • wibblewobble70 WildmanFett (@wibblewobble70) reported from Hackney, England

    @jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UfoChojecka Paulina Chojecka (@UfoChojecka) reported

    @VodafoneUK what is going on with your WiFi? Any updates? E17 area and no WiFi 3rd time now. I only got the broadband in January ! No one picks up the calls and no online chat service. This is getting frustrating now !

  • gibbo2257 Lee Gibson (@gibbo2257) reported

    @VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves

  • jeremey_h Jeremey Harrison (@jeremey_h) reported

    @VodafoneUK spent over an hour on support chat still no internet. I live in County Durham is there a network issue?

  • jeremey_h Jeremey Harrison (@jeremey_h) reported

    @rnewham @VodafoneUK Yeah mine went off around then too. Thanks not just me then. Impossible to get to speak to someone and the guy on chat just kept telling me to reset my router. Poor support.

  • thealexprince Alex (@thealexprince) reported

    @VodafoneUK hi- we're getting very patchy (mostly down) home broadband, have been since lunchtime, can you help?

  • ChrisLeeTM ChrisLee™ - 🏠 🏥 ❤️ (@ChrisLeeTM) reported

    @VodafoneUK Hi Harriet and thanks for the reply. The number checks out! The guy on the phone was obnoxious and pushy, when I was able to speak and explain I was fine with how things are, he just carried on. I hung up and he tried to call again, number blocked now...Very Rude!

  • UfoChojecka Paulina Chojecka (@UfoChojecka) reported

    @vodafoneuknews @mr_amnesiac @VodafoneUK How long will the WiFi be down for ?

  • adamhoward93 🏳️‍🌈Adam Howard🏳️‍🌈 (@adamhoward93) reported

    @VodafoneUK hi I have been now on two calls and my second calls for nearly a hour and half. Both calls get disconnected half way though speaking to a member of your team. This is awful customer service. Please help me!

  • TurboTommyRob Rob Common (@TurboTommyRob) reported

    @VodafoneUK what’s going on with the broadband outage? It’s been over five hours now 😩

  • gillettemanc David Crewe (@gillettemanc) reported

    @VodafoneUK Is there broadband issue in Manchester? Its been dropping all afternoon for me.