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Vodafone outages and service status in Thornton Heath, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 1 outage signal in the last 24 hours around Thornton Heath, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 23, 7:38 AM GMT+1.
  • 75% Internet (75%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Vodafone

Vodafone is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Southwark, Croydon, Wandsworth, City of Westminster, and Bromley.

CityProblem TypeReport Time
Southwark Total Blackout 15 hours ago
Southwark Wi-fi 3 days ago
Croydon Internet 4 days ago
Croydon Phone 8 days ago
Wandsworth Internet 9 days ago
Wandsworth Internet 9 days ago

Nearby cities with recent reports

Southwark

2 recent signals

15 hours ago
Croydon

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • CarolineDB81
    Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • jccurtis1
    Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • willmothj
    James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • AndMedh
    Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • wickes40
    julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • BenJamminWalker
    Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • olliemafc
    Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • Phil_Swallow
    🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • ReaddyUK
    Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • danielayersuk
    Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Zarachaudhry52
    Zara Chaudhry (@Zarachaudhry52) reported

    @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • langhorovers
    Langho Rovers (@langhorovers) reported

    @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

  • DiggerandB
    Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported

    @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

  • Holly_Radcliffe
    Holly (@Holly_Radcliffe) reported

    @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

  • BarnseyChr77489
    Chris Barnsey (@BarnseyChr77489) reported

    @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

  • 2_Way_Radios
    Walkie-talkie repairs UK (@2_Way_Radios) reported

    @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

  • JhonMiro4
    Jhon Miro (@JhonMiro4) reported

    @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

  • WAman29857
    Water With Aman (@WAman29857) reported

    @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)