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Vodafone outages and service status in Thornton Heath, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 15, 3:25 PM GMT+1.
  • 45% Internet (45%)
  • 27% Phone (27%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 18: Problems at Vodafone

Vodafone is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Wandsworth, Southwark, Croydon, and Bromley.

CityProblem TypeReport Time
City of Westminster Phone 3 days ago
Wandsworth Phone 4 days ago
Southwark Total Blackout 10 days ago
Croydon Wi-fi 14 days ago
Wandsworth Wi-fi 17 days ago
Croydon Internet 19 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

3 days ago
Wandsworth

1 recent signals

4 days ago

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • schoenlxb
    Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • BenDodds3
    Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

  • CiaranMcNulty
    Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • Jfenton66
    Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • danielayersuk
    Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • strutcakes
    Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • voidberg
    Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • PaddiePower
    Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • denyermc
    Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

  • law_Salter
    Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ftse123
    Shana (@ftse123) reported

    @VodafoneUK I’ve just spent 55 minutes being put on hold by your incompetent C/S and then cut off! Am am eligible for 6mths free Discovery+ offer but when I sign up for it it says I am not a ‘pay monthly’ customer. I AM A PAY MONTHLY CUSTOMER!

  • MrTea_CSGO
    Mr. Tea (@MrTea_CSGO) reported

    @VodafoneUK I'd suggest removing whatever access people have to the service that's generating 2-FA codes. It's coming directly from yourselves and anyone less aware may fall for this scam.

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • justinmarksmith
    Justin Smith (@justinmarksmith) reported

    Haven’t been able to speak with anyone at Vodafone who seems to know how to cancel a Onenumber subscription. This company is becoming impossible to deal with. Complete incompetence. Just avoid them as there are much better uk mobile providers. @VodafoneUK

  • griffwebber
    Griff Webber (@griffwebber) reported

    @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

  • Jonatha16135891
    Jonathan Black (@Jonatha16135891) reported

    @VodafoneUK Hey - our mobile signal services have been pretty poor recently, connecting to 5g with 1 bar, then having to go on airplane mode to disconnect, then connecting again on 4g, and that sometimes not working too - we're finding this consistently in maida vale area, london, but also on the move. anything going on?

  • andy_holt1
    Andy Holt (@andy_holt1) reported

    @VodafoneUK can’t believe after all this time and this day and age I’m in Southport and the Vodafone signal is absolutely awful 2026 I’m on 4g 1 bar totally dissatisfied

  • Naz91199
    NZF (@Naz91199) reported

    @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.

  • mistermac97
    Michael MacAulay (@mistermac97) reported

    @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

  • jimbles1967
    James (@jimbles1967) reported

    @VodafoneUK #youtube My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.