Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/28/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Beckenham and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Total Blackout
United KingdomLondon Internet
United KingdomLondon TV
United KingdomPaddington Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • angep1969 🌞🦁Angela Paull with a double L🦁🌞💙 (@angep1969) reported

    @VodafoneUK #VodafoneTreats UK holiday - booked last August when we never imagined things would last this long!

  • dogunsprod DAMI 🇳🇬/🇯🇲 (@dogunsprod) reported

    @VodafoneUK if you lot think im paying my bill this month when I haven’t had good service, you’re having a laugh! This is getting frustrating

  • poshbird555 Lindsay Kittens (@poshbird555) reported

    @VodafoneUK I’ve received a rude voicemail from your customer services. It states they have tried to contact me numerous times, including by email, since I notified you of my **** death in January. (I have not heard from @VodafoneUK until today.) 1/2

  • Bobbivee80 Verity Baum (@Bobbivee80) reported

    @VodafoneUK I have spent over two hours on your live chat platform to get absolutely no where. I was mis-sold your gigacube mobile broadband offer. I was given misleading information & because I’m out of the cooling period I can’t cancel. Terrible. Been a customer 15yrs!

  • w1a1y1n1e1 Wayne Burgess (@w1a1y1n1e1) reported from Bolton, England

    Vodafone I wanted to remove 1 device from my contract that the contract has ended on. Not be passed from pillar to post to be cut off and spookily have to pay another month because you deem it’s now into another charge. @VodafoneUK you now lose all 3 devices 20 + year customer

  • ChanAnurag Anurag Chandra (@ChanAnurag) reported

    @VodafoneUK @dolphindiver How funny, I’ve not had my home move done in 10-15 hours of calls and a new service is introduced!! Pathetic service.

  • zeynepparks Zeynep Yalcin Parks (@zeynepparks) reported

    @VodafoneUK Well. We tried to communicate for 5 hours!! Such a waste of time. Customer service doesn’t have any authority so what’s the point of discussing with them. Why can’t someone senior take responsibility and look into this? This shows what kind of a company Vodafone is; Doesn’t care

  • PaulMcilroy1972 Paul McIlroy (@PaulMcilroy1972) reported

    @VodafoneUK my sky Q box keeps disconnecting from my Vodafone broadband, any reason why you think this keeps happening and how can I fix it

  • suziebarlow Suzanne Cunliffe (@suziebarlow) reported

    @VodafoneUK See my friends who I haven’t seen in over 12 months. Have a good chat and support each other #aquamumsreunion

  • ste_lamb Steven Lamb (@ste_lamb) reported from Salford, England

    @VodafoneUK just checking as a hypothetical here, if I'm not being provided with full service then I could leave with no early termination fee right?