Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/15/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Paddington, City of Westminster, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • mdakk68 akkhan (@mdakk68) reported from Poplar, England

    @VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    @Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒

  • Yas73652573 Yas (@Yas73652573) reported from Stratford, England

    @marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • gavin_ramdyal Gavin Ramdyal (@gavin_ramdyal) reported

    @VodafoneUK @TomLittlehales I am having the same issue in the Leighton Buzzard area.

  • G84962774 G (@G84962774) reported

    @VodafoneUK this network is a joke. Only been with them for a week

  • shellyh77 Michelle Harris (@shellyh77) reported

    @VodafoneUK none because I never win and never sure if this is real or not which is why I never do it .with too many scams going on at the moment

  • Darrenjs68 Darren Scott 🐝 (@Darrenjs68) reported

    @VodafoneUK Never ending anything in the prize draws. Hate the subscription‘deals’ that are an overpriced ploy by the vendor.

  • cowjam Sam (@cowjam) reported

    So the BT engineer @VodafoneUK sent to fix my adsl Internet cut my @Virgin cable so now I have to pay for an engineer to come out. Tad angry. Crap Internet for over a year and finally decide to switch and it's not straight forward cos @VodafoneUK are still cocking up.

  • mrmissm Gary (@mrmissm) reported

    @VodafoneUK Does anybody actually win any of the prizes,never see or hear winners.

  • BrennanSurgeon Peter Brennan (@BrennanSurgeon) reported

    @VodafoneUK Thanks Thomas. And I'm still with you as always been happy with the service from Vodafone. Moved to another tariff years ago so guess that's what the refund was for. All the best

  • BaronRum The Rum Baron (@BaronRum) reported

    @VodafoneUK why did I bother to leave SKY mobile and transfer to you!! Received phone, no service and number can’t be transferred for another week, your device is locked so I’m without a phone for a week! Spent an hour on your customer service call and 4 cold transfers, ****!!!!

  • DaveJames78 Dave Ja Vu (@DaveJames78) reported

    @VodafoneUK Hi folks. Broadband down in TF9 area. Is this a widespread thing or just me? Need broadband back ASAP as I’m wfh.

  • MissPriceCSci ICT&Computer Science with Miss Price (@MissPriceCSci) reported

    @VodafoneUK I submitted a request for the transcript of the 2hour chat I had with you online today. Why have not received it? I also submitted a complaint form on 24th December which has not been answered. @rights_uk