Vodafone outages and service status in Thornton Heath, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (17%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Southwark, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Total Blackout | 12 days ago |
|
City of Westminster
|
Internet | 20 days ago |
|
City of Westminster
|
Internet | 21 days ago |
|
Southwark
|
Total Blackout | 23 days ago |
|
Southwark
|
Wi-fi | 25 days ago |
|
Croydon
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Oliver Waller (@skulksaround) reported from Lambeth, England@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
-
Rj (@whatswithRUDOLF) reported from Camberwell, England@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
-
Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
-
✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK I’m always doing this. The coverage isn’t the issue Harriet, it’s the fact your 4G data service is always having issues. I also have bad buffering issues at times when streaming online radio. Your 4G isn’t up to standard, it really is as simple as that
-
Neil A.Evans (@NeilEvansRocks) reported from Camberwell, EnglandI really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
-
Quentin (@quentinnield) reported from Lambeth, England@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
-
✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating
-
Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
-
Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England@VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???
-
✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
-
Millie Coulter (@MillieCoulter) reported from Banstead, England@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
-
@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
-
Aimee lou (@Aimeelo02455188) reported from Wandsworth, England@VodafoneUK your mobile phone network is down, how long is this likely to last
-
Agbo Richard (@AgboRich) reported from Wandsworth, England@VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.
-
Charlie Cassen (@charliecassen) reported from Wandsworth, England@VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?
-
Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
-
Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
-
Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
-
Ken (@kentdlsantos) reported from Camberwell, England@VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.
-
✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
-
Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported@VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?
-
Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.
-
AB (@bally1001) reported@VodafoneUK is seriously terrible to deal with. 🙈🙈
-
Zara Chaudhry (@Zarachaudhry52) reported@KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨
-
Rajiva Kumar Singh (@rksrajiv) reported@ArunHebbar7 @VodafoneUK @AdityaBirlaGrp In my view, they have recognised liabilities on account of spectrum dues but not actually paid. Out of this, 55254 crores worth dues for spectrum, 36950 crores spectrum dues payable till year 2028 has been adjusted with equity issue to govt. someone could check and confirm.
-
DC (@ericb3323) reported@VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!
-
Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.
-
Holly (@Holly_Radcliffe) reported@VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???
-
jim carroll (@jamcrr) reported@VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this