Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/02/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Hammersmith, Hampstead, Hackney, City of London, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • jezmaw Jeremy Maw (@jezmaw) reported from Islington, England

    @VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ilovemonkeys8 Laura Woodage (@ilovemonkeys8) reported

    @VodafoneUK as a new customer I've been treated awfully! Hung up on by a member of staff. Spent 2 and half hours on the phone to you and I've been a customer just over 24 hours. This is disgusting!

  • sajrescuedadog SAJ (@sajrescuedadog) reported

    @VodafoneUK Well I’ve been screaming and shouting at you all day. Trying to get a technical issue sorted, trying by various means to get in touch with people, passed around, cut off, having different contradicting advice given numerous times I am now left totally without broadband!

  • markCok18922693 MC2 - love nufc (@markCok18922693) reported

    @VodafoneUK Your network is utter shite in the Southampton area despite your dubious claims to the contrary. Get it sorted!

  • BennyArkhive Benjamin Brown (@BennyArkhive) reported

    @VodafoneUK in an endless chatbot loop of hell - I smashed my phone and can't receive texts to login online. Your chatbot keeps asking me what number to text verification to and then asks 'is there anything else I can help with' after I have repeatedly said I have no phone.

  • paul84167824 paulo 2.0 (@paul84167824) reported

    @VodafoneUK right Vodafone broadband in kidsgrove,stoke on trent is half speed...infact its terrible. Online check says its good. In person: ping 34+, Jitter 175 =ms, download 11.1mbps,upload1.4mbps. Its suppoed to be much much faster.

  • KaymakAlexander ALEXANDER (@KaymakAlexander) reported

    @VodafoneUK When I call that number it says “you have reactivated your standard voicemail service”, which is odd, because it already seemed to be active. I thought you might have got the numbers mixed up, so I tried the other one; it says exactly the same thing. ?

  • Leila_Zadeh_ Leila Zadeh (@Leila_Zadeh_) reported

    @VodafoneUK Please be the voice of Iranian people! Internet is down! #starlinkforiran #mahsaamini

  • Turtely_Jen Jen (@Turtely_Jen) reported

    @VodafoneUK rewards are pure **** at the moment. Can’t you get better deals? #disappointed #Vodafone

  • shauryathegame SHAURYA (@shauryathegame) reported

    @VodafoneUK are scammers. I recharged big bundle and never got data. Trying to reach customer care is impossible.

  • Sian_Skinner Sian (@Sian_Skinner) reported

    @VodafoneUK is the network down on Ox266hr area?