Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/24/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Hackney, City of London, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Wandsworth, Ealing, Dagenham and Southwark.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • Naineschristian Nainesh (@Naineschristian) reported from Stratford, England

    Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CFCBeans Bænś🥵 (@CFCBeans) reported

    @VodafoneUK Fix Your ******* Shitty Internet Before I Come Down And punt Your Mothers dutty Head to Pieces You bunch of *******.

  • RM1708 Rodger Meadows (@RM1708) reported

    @VodafoneUK very poor (1 bar) 4G signal at home in Brighton which used to be much better (3 bars). Please look into this and fix. I think an antenna etc. must be down?

  • danielcassidy67 Daniel (@danielcassidy67) reported from Johnstone, Scotland

    @stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.

  • gsk1975 Graham Kershaw (@gsk1975) reported

    @VodafoneUK I have no signal on my phone, are you experiencing problems?

  • ChrissyNunn Chrissy Nunn (@ChrissyNunn) reported

    @VodafoneUK It's the same prices whether I'm logged in or not. I literally never get a chance to make a phone call 😩

  • jamie_sims Jamie Sims (@jamie_sims) reported

    @VodafoneUK Is it the same link for the poor connection experience, the non-existent follow up, and the faulty connection?

  • planetf1 Nigel Jones (@planetf1) reported

    Half inclined to cancel and tell @Mobilescouk @VodafoneUK to forget it and move somewhere else if this is how they treat customers

  • FranziskaMohri1 Franziska Mohring (@FranziskaMohri1) reported

    @VodafoneUK After over a month of technical issue from vodafone that leaves me without service, VodafoneUK always finds an excuse why I can't cancel my contract. ...issue needs to be resolved first, system is down, its too late in the evening,...

  • planetf1 Nigel Jones (@planetf1) reported

    Wow so A @VodafoneUK upgrade via @Mobilescouk results in being cut off as a new sim is sent. Wow! Never realised. 1 2 days who knows. Pathetic prices surely for an C account upgrade with Same number etc

  • Dr_Baloney Rick Pedersen (@Dr_Baloney) reported

    Also, @VodafoneUK 's staff is working from home, so the connection trying to speak to someone is extremely frustrating as well... Very poor customer experience this whole thing. 🤯🤬