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Vodafone outages and service status in Thornton Heath, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Apr 3, 1:38 AM GMT+1.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Vodafone

Vodafone is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.

CityProblem TypeReport Time
London Internet 3 hours ago
London Total Blackout 7 hours ago
London Internet 7 hours ago
London Internet 9 hours ago
London Internet 2 days ago
London Internet 2 days ago

Nearby cities with recent reports

Hounslow

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • lozzarenko
    Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • slinkywinky
    J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • lozzarenko
    Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • zaccoff
    fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • OFarrellSimon
    Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • AdaJusic
    Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • kateburness
    Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • TheloneNavajo
    Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • ShirlMorrison
    SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • lozzarenko
    Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • ShirlMorrison
    SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • fernando_london
    Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • lozzarenko
    Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Reebetcha
    Haymaker (@Reebetcha) reported

    @VodafoneUK have increased their monthly fees by 9% wtf. With everything else happening I’m going to be constantly skint.

  • IamPlunet
    plunet (@IamPlunet) reported

    @VodafoneUK seems like you need to get someone to put another 50p in the meter as myVodafone seems to be a bit broken at the moment. Tried on multiple devices, can't get to the login.

  • LegoVRS1
    Ste (@LegoVRS1) reported

    @NadineDorries @VodafoneUK Support?! They've just sent me an email saying the cost of my contract is rising by 5.4%. they shouldn't be allowed to put the price of a fixed term contract up half way through it.

  • ksprtravel
    Kate Selley 💙 (@ksprtravel) reported

    @VodafoneUK We did this three weeks ago. I was set up as a name on her account and given a PIN number so i could discuss the problem with you. This worked for one day then apparently you couldn’t talk to me for security reasons.

  • 005e5n
    Mzee Edd 🇰🇪 (@005e5n) reported

    Hello @VodafoneUK your “my Vodafone” page seems to be down. Is there another page for me to gain access to my profile?

  • EaseyRugg
    Paul Rugg-Easey (@EaseyRugg) reported

    @VodafoneUK No - I think my new install was not flagged as "Pro", but service sorted it out yesterday after updating and rebooting the router. Then the tile appeared in the app.

  • Misschel_c
    Chelsey Cunningham (@Misschel_c) reported

    @VodafoneUK is your website down? Have tried to login on several different devices and get the same error '504 gateway time out' thanks

  • FatmaMag
    فاطمة المغلوث (@FatmaMag) reported

    @VodafoneUK Worst mobile reception ever. I've lived in several countries, but I've never had such poor mobile coverage.

  • si458
    Si458 (@si458) reported

    @VodafoneUK @XTRMRAZE i have the same issue both on website and mobile app, keep getting HTTP 504 errors, (yes ive tried the usual turn off and on and even uninstall and install, all tricks in the book, developer here!)

  • wendyutah
    wendy sloane (@wendyutah) reported

    @VodafoneUK You advertise free SIM cards for refugees under the Homes for Ukraine scheme. Yet I went to my local Vodaphone and they told me that I (the sponsor) had to be a Vodaphone customer or no deal. Is this really true? Muswell Hill branch. Sent you a DM 26 hours ago and still no reply.