Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Wandsworth, Southwark, Croydon, and Bromley.

City	Problem Type	Report Time
City of Westminster	Phone	3 days ago
Wandsworth	Phone	5 days ago
Southwark	Total Blackout	10 days ago
Croydon	Wi-fi	14 days ago
Wandsworth	Wi-fi	18 days ago
Croydon	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Steve Peskett (@speskett) reported 3 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  John 😷✊ (@JohnWildy71) reported 3 minutes ago from Croydon, England

  @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

• 
  Thierry Schoen (@schoenlxb) reported 5 minutes ago from Bromley, England

  @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

• 
  Thom Downie (@ThomDownie) reported 7 minutes ago from Wandsworth, England

  @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

• 
  Rj (@whatswithRUDOLF) reported 9 minutes ago from Camberwell, England

  @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 15 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  Lewis 🇪🇺 🇬🇧 (@LJB179) reported 29 minutes ago from Lambeth, England

  @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

• 
  Ange Gilly (@angegillis) reported 34 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Charlie Cassen (@charliecassen) reported 37 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Andrew Rickman (@Andrew_Rickman1) reported 37 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  Rachel Addy (@ReaddyUK) reported 37 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  Luiz Ottino (@lhom) reported 38 minutes ago from Camberwell, England

  @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

• 
  Helen Cook (@HCook13) reported 49 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Luiz Ottino (@lhom) reported 54 minutes ago from Camberwell, England

  @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

• 
  Quentin (@quentinnield) reported 54 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  Jason MacKenzie (@jasonmackenzie) reported 58 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Mark (@coxm62) reported 60 minutes ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary marr (@Garym0211) reported 4 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Adrian Costello (@adiecostello) reported 4 minutes ago

  @VodafoneUK your mobile phone signal is very poor in Beverley. Has been for months. Time to get it sorted

• 
  Bally (@ballysantu) reported 5 minutes ago

  @VodafoneGroup @VodafoneUK @VodafoneIdeaIN how can you take credit or say my issues are resolved without even visiting the area where there is no Vi signal Hello, Thank you for your time and patience. Your complaint dated 10-Mar-2026 02:54:57 PM has been addressed

• 
  PHWOAR (@phwoarband) reported 7 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  Jade Nomura (@Jade_Nomura) reported 7 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Griff Webber (@griffwebber) reported 8 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  Aaron MacTavish (@amactavish90) reported 9 minutes ago

  @VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!

• 
  Sedat Efe (@efe_efe) reported 11 minutes ago

  @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

• 
  COYG (@no_effin_filter) reported 14 minutes ago

  .@VodafoneUK is the worst phone network.

• 
  Mukul Goyal (@MukulGoel) reported 15 minutes ago

  @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice