Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/21/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • Baebybaer21 Allan Gentle Rudio (@Baebybaer21) reported from Stratford, England

    @VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • alexandrablue4 Alexandra Blue (@alexandrablue4) reported from Hackney, England

    I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • coolstaggie Lorraine 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@coolstaggie) reported

    @GeorgeMonbiot @VodafoneUK Horrendous story!😡 Your poor dad ( and you & your sister too) 💔

  • donaldtheuugeek Snowmiser Duck (@donaldtheuugeek) reported

    @GeorgeMonbiot @VodafoneUK Yes. @comcast does the same thing in the USA. No method of cancelling online. No staff on chat system. Hours long wait time on calls. If you do get to someone, they make it as hard as possible to cancel.

  • Geraldinez1st Geraz 💙 (@Geraldinez1st) reported

    @GeorgeMonbiot @VodafoneUK So sorry to hear of your difficulties. Well done for exposing. Different situation but equally bad experience, Vodafone used no more here

  • Mangybeavus Mangybeavus (@Mangybeavus) reported

    So, Apparently @VodafoneUK is having issues with Broadband atm, As both my Internet and my Cousins Internet is down atm. Yet, not a single Tweet from them to state they are working on a fix. I'm glad I have a good Contract with @EE, Their customer service skills are top notch.

  • Slartib24574151 Slartibartfast (@Slartib24574151) reported

    @GeorgeMonbiot @VodafoneUK Just left @VodafoneUK having been a customer since 1998. Not that any of the rest of them are any better really. #oligopoly

  • LBear001 엘Bear001 (@LBear001) reported

    @GeorgeMonbiot @VodafoneUK Agree Vodafone is awful - we had an absolute nightmare trying to change my family’s plan a few years ago with them and the awful staff put us off for life.

  • becta Rebecca (@becta) reported

    @GeorgeMonbiot @VodafoneUK Same here. Mum had threats of debt recovery because we couldn’t cancel my deceased father’s contract. She ended up paying about 6 months after he died because it was impossible to sort it. Disgusting company.

  • ese40199621 ese (@ese40199621) reported

    @GeorgeMonbiot @VodafoneUK So true, they have the worst customer service, I am talking from experience too ☝🏽

  • Letslaugh1419 j (@Letslaugh1419) reported

    @VodafoneUK @GeorgeMonbiot When you go online to contact Vodafone, you do get an automated service, initially. When you actually call them, you will get a person you can speak to.

  • papajimbear Jim Brown (@papajimbear) reported

    @GeorgeMonbiot @VodafoneUK Not sure if it's possible. How's about a class action suit?? With yourselves and a list of all the others who've been so mistreated. Lobbying everyone to cancel their account and reporting them might help too!