Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/16/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • koolkate1 kateesdaile (@koolkate1) reported from Camden Town, England

    @VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • mdakk68 akkhan (@mdakk68) reported from Poplar, England

    @VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    @Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Knitty42 Knitty42 (@Knitty42) reported

    Alrady unimpressed with @vodafoneuk. Broadband meant to be set up by midnight. Nothing. Really don't want to have to spend all weekend phoning these damn people to get it to work but may have no choice. Just do your job! 😡

  • ThickoMr MrThicko 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ThickoMr) reported

    @VodafoneUK I'm not a new customer. I'm a very ******* pissed off long-standing one.

  • KK70238306 KK (@KK70238306) reported

    @VodafoneUK why is my mobile data not working all of a sudden???

  • piddlerpete jean-pierre leroux (@piddlerpete) reported

    @CoogarUK @VodafoneUK No problem with it here

  • NTrav13 Nigel Travis (@NTrav13) reported

    @VodafoneUK Hi Merv, their portal says that yesterday at 15.25 the parcel was refused as contact name not recognised. They've gone to the wrong address as my daughter was at home all day as she's working from home. The parcel is on its way back yo you. Can you help?

  • chardentonn Charlotte denton (@chardentonn) reported

    @VodafoneUK Several people have had calls saying they have missed a call but we have never called them in the first place it’s like the numbers are being cloned - all starting with 07557 pls look into it!

  • DRTSuffolk Darren Suffolk (@DRTSuffolk) reported

    @VodafoneUK , when exactly will the team be available to talk about the fact that I have no ******* internet?!? Your “online help” the automated message keeps pushing me to is garbage and there seems to be no answer as to when I’ll actually be able to talk to someone?!?

  • chardentonn Charlotte denton (@chardentonn) reported

    @VodafoneUK Not sure you can shut down every 07557 number🥴

  • kevinjohnnolan Kevin Nolan 💙🌈 (@kevinjohnnolan) reported

    Just when you think @VodafoneUK can’t go any lower thay do - Letter to CEO complaining about overcharging and they tried to call me once and never tried again and so told me complaint has been closed and want me to call a number of their own CEO to reopen!!

  • stratmankev Kevin Nixon (@stratmankev) reported

    Trying to solve a problem with my account with a automated face on the @VodafoneUK page watching three dots continuously pulse. customer service page doesn’t work, says it all #notcomunicating #dreadfullservice