Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, Newham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| Paddington |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Beamish
(@DonnaBeamish) reported
Incredibly bad service today from 4 agents on webchat @VodafoneUK . Spent over 1 1/2 hours repeating ourselves to 3 agents only to be put through to an agent in Sheffield who could not careless. He did not read previous messages & arrogantly ended the chat without speaking to me
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tai⁷ YEMI MF DAY 💗
(@hurryboyjoon) reported
@VodafoneUK if your network down it's not been working for 2 days now
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Nicholas Curley
(@nicholascurley_) reported
@VodafoneUK hi, I have an iPhone 12 Pro however I never seem to get a 5G signal. Is it something to do with my SIM card?
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Johnathan Wilson
(@JohnArcher965) reported
@VodafoneUK Lol, opened a new account as a new customer, got the phone I wanted, at a cheaper price. Upgrading really is a scam.
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f
(@faraaaaaah6) reported
@VodafoneUK yesterday I got a new contract and phone with Vodafone. Still have no signal. Is this normal?
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Juli Anderson
(@Calibraturbo) reported
@VodafoneUK there seems to be an issue with the mast in the AB54 7RT area, we have had terrible signal and data speeds for almost a week now, please look into it.
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EmoBoysRus
(@EmoBoysRus1) reported
@vodafoneuk **** you fix your ****** ******* internet I am going to go ******* insane, I swear on my ******* playstation I will ******* explode in anger do not test me, I see why your service is the lowest in the entirety of england jesus ****
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djalexgraham
(@djalexgraham) reported
@VodafoneUK That’s pretty poor customer service - especially when it’s not my fault. I was told it the device was in stock. That’s wasn’t the case. You advert says ‘the latest phone’, but because of the stock issue, I will NEVER have latest phone when I upgrade.
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Wendy O'Sullivan
(@WendyOSullivan4) reported
@VodafoneUK No home broadband or internet? Vodaphone blaming Open Reach when all fibre sockets showing green and Vodaphone router showing Red? All Vodaphone need to do is refigure router but cannot get through to Level 3 support!!!
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aabid khan
(@aabidkhan07866) reported
@ViCustomerCare @VodaIdea_NEWS @VodafoneUK Very bad data connecting Your net speed very slow