Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hampstead, London, Tower Hamlets, Croydon, Camden Town, Southwark, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hackney, Southall, Wembley and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE
(@deeokelly1) reported
from
Richmond, England
@VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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Brad
(@bradders2203) reported
from
East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup
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John boy ➐
(@jchnbcy) reported
from
Poplar, England
@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
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Yuanxxx
(@Nmy_yuan) reported
from
Camden Town, England
hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carole Paton
(@CarolePaton) reported
from
Thornliebank, Scotland
@VodafoneUK how do I speak to a human to order a PAYG phone? I’ve been trying online for 2 days now and Tobi is a waste of space. Less than happy customer!!
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Calla
(@CallaJunior) reported
@ImAshyx @VodafoneUK Worst company ever. Took £400 off me once and took my 7 month to get back. Never again
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YJeezy
(@jcezen) reported
@VodafoneUK I have tried to cancel my contract 3 times now. Each time I am told it is. The last time I was told it had been cancelled and I would be issued a repayment for overpayments and this hasn’t happened. I’ve spent 4+ hours on phone to be told it’s sorted when it’s not.
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Lorraine Carr
(@CoolLollyMK) reported
@VodafoneUK @VodafoneUK this is for your broadband service not a mobile contract
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Dr Luned Badder
(@LunedBadder) reported
@NikiPilkington @VodafoneUK Had the same thing a few weeks ago...handed to different departments that each deny what the other have said to resolve the issues 😫 I feel your pain!
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Haynesey
(@haynesey89) reported
@VodafoneUK 3 1/2 hours being passed to different people. Cancel my contract and collect your phone. You ******* idiots.
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Ashy 💩
(@ImAshyx) reported
@CallaJunior @VodafoneUK This is why I never do direct debit :) I just want to unlock my old phone but it’s a fight !!
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Victoria
(@Victori72778795) reported
Really disappointed in @VodafoneUK! Been a month since I switched an existing account into my name. Issues creating an individual MyVodafone account right from the start and despite a lot of phone calls and DMs it's still not sorted and no one can even tell me what the issue is.
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George Thomas
(@drgt2010) reported
the greatest fear of doing #rcpestAs20athome is when your @virginmedia connection is abruptly gone and their service status website says nothing is wrong. Hopefully, the other delegates don't have a similar problem. Thankfully @VodafoneUK gave me a good data plan
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vanessa loberternos
(@vanssl) reported
from
Salisbury, England
when I can’t make ANY calls and their customer advice is to call this and that number. THANKS FOR NOTHING. @VodafoneUK 🙄 #USELESS