Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/25/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Paddington, Newham, Tower Hamlets, Southwark, Hackney, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    You can help by letting me leave my two remaining contracts with you early... I really don’t want to have to deal with @Vodafoneuk ever again after such terrible service 😡

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Camden Town, England

    They did actually cancel it after 2.5hrs... & 2 attempts to sell me other Vodafone products I didn’t want or need - really poor customer service - your telephony team were amazingly, worse Counting the days until the end of @vodafoneUk contract & telling anyone who will listen!

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • RobG_UK Robert Green (@RobG_UK) reported from Lambeth, England

    @VodafoneUK Worst customer care ever! Made a dozen or so calls and Vodafone has completely screwed up 2 orders. Appalling service! Time to switch I think. #vodafone #badcustomercare #poorcustomerservice

  • pilkunnussija Comma Lover (@pilkunnussija) reported from Camden Town, England

    @VodafoneUK: Please fix my cellular data service. Check your DMs.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from City of London, England

    Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • wibblewobble70 WildmanFett (@wibblewobble70) reported from Hackney, England

    @jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from City of London, England

    Have had the most horrific customer experiences in my life with @vodafoneuk @vodafonegroup what should have been a simple task of cancelling an unused contract (5th attempt) - the chat operative took nearly two hours trying to sell other products & call operator just hung up! 😡

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    @jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.

  • gakhan Gohar Khan (@gakhan) reported from City of London, England

    @VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.

  • Sonic_Screwup Sophie Petzal (@Sonic_Screwup) reported from London, England

    Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • jenkothegreat Jack J (@jenkothegreat) reported from Wandsworth, England

    @VodafoneUK Despite promises nothing at all has been done since I raised my query. It is really terrible and the worst customer experience I have ever had. It is really shameful that so much money is spent on advertising but you can’t look after our customers. @VodafoneCust

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sunandosengupta sunando sengupta (@sunandosengupta) reported

    @VodafoneUK trying to contact you for help for moving home. On the phone line for over 3 hours over last 2 days, but cannot reach any person for help. Please it is urgent.

  • wilko_joey Jo Wilkinson (@wilko_joey) reported

    @VodafoneUK Still waiting for a reply to my email to Lisa Allsop Vodafone Specialist Resolutions Team sent 24th April!? This problem has been going on since a bereavement reported early March. How much longer???

  • sirebel Quisquous (@sirebel) reported

    So much for someone from @VodafoneUK calling me back after stealing my money. I expected nothing less from such an unprofessional organisation. Worst customer service in an industry with very poor customer service. Will never buy from them again.

  • PhotoLawn 🟨🟥Brexit is a Weapon 🟥🟨 (@PhotoLawn) reported

    @VodafoneUK It’s impossible to buy a bundle on the app , it says i have no credit , but I do . Terrible software

  • HighGrade100 HighGrade (@HighGrade100) reported

    @VodafoneUK I never have been so disgusted with service since three and I left them an everyone around me left think its Vodafone turn what horrible customer service

  • Leecmay1971May Lee May (@Leecmay1971May) reported

    @VodafoneUK phoned today to upgrade two phones, been a loyal customer for over 10 years, first call £45.90 for upgrade, second call it went to £47.90 with £29 upfront cost, then I phoned complaints, he told me very sorry and he will come back with very best price , £61.29.☹

  • robbiegraham94 Robbie Graham (@robbiegraham94) reported

    @VodafoneUK 9 Days without a working Internet connection now when needing to work from home. I have spoken to 10+ customer service advisors and nobody has been able to help or knows what the issue is. The worst customer service I have ever experienced. @VodafoneUK sort it out!

  • markinge Mark Inge (@markinge) reported

    @VodafoneUK spent 45min on hold only for you guys to hang up. You better ring me back, I’m not waiting again.

  • not_james_bond7 Professor (Hunain) (@not_james_bond7) reported

    @Shahzeb__Farooq @VodafoneUK Vodashit is horrible

  • cdrider1 Craig (@cdrider1) reported

    @o2 Hi, out of contract end of May and can’t seem to talk to someone to get a decent deal, just offered what existing customers get, more expensive than current tariff or can’t match other networks. Willing to stay but not at nearly double cost of @VodafoneUK. Solution?