Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/20/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Southall, London, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing and City of London.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • leegharrison Lee Harrison (@leegharrison) reported from City of London, England

    Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • g_bonfiglio Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

  • bailiffbabe Oriel Hutchinson (@bailiffbabe) reported from Islington, England

    @bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday

  • sweetPrincessm1 Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, England

    Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • syirinsaidso syirinsaidso (@syirinsaidso) reported from Poplar, England

    @VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • juleslavin Jules Lavin (@juleslavin) reported from Islington, England

    @VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans

  • Lampdesu Nicky 🏳️‍🌈 #gameblast19 (@Lampdesu) reported from City of London, England

    @TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥

  • troy_norcross Troy Norcross (@troy_norcross) reported from Islington, England

    Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

  • awpepper7 Alistair pepper (@awpepper7) reported from Camden Town, England

    @VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!

  • _amanda_jane Amanda Jane Pritchard (@_amanda_jane) reported from Poplar, England

    @K89BPA @VodafoneUK Thanks. It’s more the way it is communicated and the outrageous charges for comparable data plans - as well as misleading advertisements that claim “never spend more than £30 a month”

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tttyaatw Dave Forbes (@tttyaatw) reported

    @VodafoneGroup @VodafoneUK So Vodafone UK, if I was taking out a new contract you would be all over this taking my money, as you did when you miss sold a service you could not deliver, but when someone raises a complaint you just ignore it. Then send dept collectors in to do the ***** work.

  • shauntrott88 Shaun Trott✌ (@shauntrott88) reported

    Anyone else getting no signal whatsoever with @VodafoneUK ?

  • Patch_Music4 Patch (@Patch_Music4) reported

    @VodafoneUK Unlimited max. Well my internet was super fast before when I had 40G before this. As soon as I changed it barely goes to two bars. Never had trouble before that. It’s abysmal. I’ve also read it’s the same for many customers. seems like a massive coincidence?

  • beetro0t 🌈𝔥𝔞3 ✌️ (@beetro0t) reported from Aylesbury Vale, England

    @VodafoneUK just sent a private message. My MiFi seems to have gone down. Please help.

  • charlie4chan Charlie4Chan (@charlie4chan) reported

    @VodafoneUK not a vodafone customer and i;ve blocked / deleted sms

  • rynardtspies Rynardt Spies (@rynardtspies) reported

    Well, that was scary... My @VodafoneUK Broadband DSL line just went down unexpectedly for half an hour. Basically had no DSL sync. Makes working from home quite tricky. Someone must have tripped over a cable in the exchange ;)

  • AfshanK10968870 Afshan Khan (@AfshanK10968870) reported

    @VodafoneUK why is your contact us page not working on your website?? Having major internet issues with my broadband at home. Need to speak to you

  • BankUniform Glasgow's Pre Loved Uniforms SCIO SC050048 (@BankUniform) reported from Glasgow, Scotland

    @IanGCVS @VodafoneUK I love how these companies think you're stupid and they know better. I complained to Scottish power for months before someone decided to listen and take action.

  • GJS41991 Greg James (@GJS41991) reported

    Wow @VodafoneUK are ****** shite phone supposed be delivered Wednesday still not got it.... apparently it was never ordered although I have confirmation emails and told me ring back in 2 days n make a new order. Shite

  • pradz139 pkpkpk (@pradz139) reported

    @VodafoneUK my wife’s just been charged £1 for securenet and found it so difficult to cancel. Can she have a refund? Also are your masts in my area back working? My data issues continue and this has been going on since October with no improvement or update