Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/20/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Southwark, City of Westminster, London, Hackney, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HurtleHolmes Miranda Verity Alice (@HurtleHolmes) reported

    @VodafoneUK hi there our broadband is down is there an issue with the net work

  • Twiggysheila She767 (@Twiggysheila) reported

    @ZoeLDN @VodafoneUK Their network 4G stinks ! So many areas no signal or speed 1 or 2 MGPS. I live london not on the moon.

  • Twiggysheila She767 (@Twiggysheila) reported

    @VodafoneUK so many places in England London with 4G speed 1 or 2 MGBS or zero ! No 4G. How can I order Uber cab , with no internet signal 😡 I NEED EE

  • GeorgeCowan Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported

    @VodafoneUK is your broadband having issues? My internet just died and came back after a few mins cut me off from work can you check if there’s an issue it’s BT23 7FG

  • narbin Nick Arbin (@narbin) reported

    @VodafoneUK Hmmm. Three hours of chatting and waiting and I've only received cut-and-paste standard answers. Not even sure that I'm chatting to a human @VodafoneUK Really the worst company I've ever dealt with.

  • chrismarsh1983 Obi Marsh Kenobi (@chrismarsh1983) reported

    Don't know whats going on with @VodafoneUK at the moment literally got signal in 2 rooms of my house that's it

  • Twiggysheila She767 (@Twiggysheila) reported

    @sheenasahota88 @VodafoneUK It’s useless voda 4 G i get speed 1 or 2 MGPS in central London I am not on moon. Signal was ok 6 months ago, now it’s useless.

  • djbethell David Bethell (@djbethell) reported

    @VodafoneUK @beauty_useless Whomever it is, it's childish and whiny. I can't listen to LBC without this dreadful voice popping up every ten minutes. Keep it up Vodafone, it'll keep this potential customer from ever signing up to your service. 🤬

  • ExMatelotJim MatelotJim (@ExMatelotJim) reported

    @VodafoneUK Do you issue ipv6 addresses on your mobile network by default?

  • MattAinge Matt (@MattAinge) reported

    @VodafoneUK did a tariff transfer to avoid roaming charges in USA. Confirmed by call center (transcript also confirms from online support). Turns out that was misinformation on each account. My account is still being charged and I'm going to be nearly £100 out of pocket.