Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, and Southwark.

City	Problem Type	Report Time
Croydon	Internet	7 days ago
Wandsworth	Internet	2 months ago
Southwark	Internet	2 months ago
Wandsworth	Phone	2 months ago
Croydon	Total Blackout	3 months ago
City of Westminster	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Millie Coulter (@MillieCoulter) reported 8 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  Lawrance S (@law_Salter) reported 9 minutes ago from Bromley, England

  What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 12 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 12 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported 13 minutes ago from Whyteleafe, England

  @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

• 
  Charlie Cassen (@charliecassen) reported 15 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 17 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

• 
  Helen Cook (@HCook13) reported 19 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 19 minutes ago from Bromley, England

  @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

• 
  Paul McCann (@BigestPaul) reported 22 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  Ben Dodds (@BenDodds3) reported 24 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 25 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Jason MacKenzie (@jasonmackenzie) reported 28 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  James Willmoth (@willmothj) reported 31 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  @thebadissuecollective (@IanDavidRoss1) reported 31 minutes ago from Lambeth, England

  @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 32 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Mary Denyer (@denyermc) reported 37 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Tim Easton (@timeastonco) reported 43 minutes ago from Camberwell, England

  @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

• 
  Ciaran McNulty (@CiaranMcNulty) reported 49 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

• 
  Bobski (@bob_457) reported 58 minutes ago from Worcester Park, England

  @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna Pardy (@Pinkyfoxy) reported 3 minutes ago

  @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 3 minutes ago

  Cancel @VodafoneUK now!!!

• 
  Jarek (@jarekd) reported 6 minutes ago

  So got the emergency alert on my @SMARTYMobileUK sim but not my @VodafoneUK sim. Shouldn't they be on the same network now???

• 
  Kate (@listentohere) reported 10 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  Chris Wilson (@Wilboy82) reported 11 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  Or Sassur (@Orsassur2) reported 18 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  AlbaGuBrath (@freewullie_lyn) reported 20 minutes ago

  @Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them

• 
  Gram40 (@Gram40270969) reported 20 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Alan Handyman (@AlanHandyman4u) reported 22 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  CommonSensr (@CSensr81544) reported 23 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.