Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hammersmith, Hackney, Hounslow, Newham, City of Westminster, Sevenoaks and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Chris Keniger
(@theckone) reported
from
Bromley, England
Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Fifi Garfield
(@_Fifi_Garfield_) reported
from
Whyteleafe, England
@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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muskan Khan
(@dashinglarki99) reported
@Vickiejane89 @VodafoneUK Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Colin Trotman
(@colintrotman) reported
@VodafoneUK To be clear your priority is to your shareholders. Customers are a secondary concern. I went through all the agro if you app and CS, the problem was seen and nothing happened. As soon as the contracts up I’m off!
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Mark Watts
(@map18w) reported
@VodafoneUK Is there an issue with the Vodafone app? Won’t allow access to billing etc. Error: 2114
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JetWic
(@Jetwic) reported
@VodafoneUK @TfL You forced broadband and home phone package onto an elderly customer with dementia who was only trying to get their mobile number switched to a new sim card having lost their phone! You managed to switch all services over just fine, but FAILED to sort the original issue out!
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Luke
(@skywalkerLuke12) reported
@VodafoneUK as a new customer, the experience has been awful. Can’t login to my account online, the terrible TOBI thing never works and crashes! Going around in circles
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Ryan Lindsay
(@iamRYANNN) reported
@VodafoneUK Hi, I have home broadband and will be moving to a new build property in the next few weeks where you are unable to supply any home broadband. Therefore, I will need to cancel. I am in contract. Will Early Termination Fees apply as you cannot provide the service?
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♔ Hewardine™ ♔
(@misshewardine) reported
So in reading the last email from @VodafoneUK again, they state that there is a fault on the line and that even if we were to switch providers the fault could remain. Am I a genius or is the obvious solution for them to fix the fault? Maybe even place a new line of necessary?
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Rosy
(@Rohoroha) reported
@VodafoneUK I was getting calls from your Rotherham number as I’m a current customer but cancelled contract. Can someone call me again so I can discuss offers? Thanks :)
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Michelle
(@Michell78492363) reported
A local Vodafone shop upgraded my partners contract 8 months ago. Went to get new screensaver today and was told to go to Amazon as they only cater for new upgrades. Such bad after service @VodafoneUK
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Defund The Conservatives
(@RDacover) reported
@VodafoneUK are the most CROOKED network ever. They will literally LIE to you and STEAL your money and then refuse to take your calls. Their “human” operators online will give you numbers to call that they know you cannot use. The WORST network is #Voda