Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/05/2026 07:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Fulham, Newham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • jezmaw Jeremy Maw (@jezmaw) reported from Bromley, England

    @VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.

  • speelingmstake Freya (@speelingmstake) reported from East Ham, England

    @VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone

  • DaleFrancis12 Dale Francis (@DaleFrancis12) reported from Poplar, England

    @VodafoneUK Your network is slow and have full signal in Canary Wharf.

  • VBethencourtx Victoria Isabel (@VBethencourtx) reported from Bromley, England

    @VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • Camtana25 £45m + Player Sales FC (@Camtana25) reported from Wandsworth, England

    @VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK why 14 days b4 30 days to change your mind if not happy the service

  • TomGrantUK Tom Grant (@TomGrantUK) reported from Kingston upon Thames, England

    @VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    .@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice

  • the_loop_line Katie Rose (@the_loop_line) reported from Brentford, England

    @VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...

  • yapkultan Yaprak Kul (@yapkultan) reported from Islington, England

    @VodafoneUK since yesterday having internet issue !!!!!!

  • speelingmstake Freya (@speelingmstake) reported from Poplar, England

    So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • MikeeHorton Michael (@MikeeHorton) reported from Brentford, England

    @h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Brentford, England

    @VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.

  • Missa8696 Melissa F (@Missa8696) reported from Merton, England

    @VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • weirangelic 💫 notice•the•☆hex☆lotus💫 (@weirangelic) reported

    @HexyBastard @whalesonly1 @VodafoneUK YIP. EXACT SAME ****. I still pay old monthly PAYMENT PLUS A new payment for monthly and hand set. RIP OFF merchants !!!

  • TodorSlavchev HEXillionaire Staker (@TodorSlavchev) reported

    @HexyBastard @VodafoneUK The worst operator in UK

  • gfjc3p0 Gem (@gfjc3p0) reported

    @VodafoneUK what's going on with the service in the CM1/Chelmsford area? There's been no 4G coverage for nearly a week

  • rachelrio_ rachelrio (@rachelrio_) reported

    @VodafoneUK you’re actually the worst network omds, and your customer service team is horrendous my goodness!

  • pavoluk8 PAV8L (@pavoluk8) reported

    @HexyBastard @VodafoneUK I had to move away from them after 8 years being loyal customer... After talking to over 26 advisors over the course of 6 months and none was willing to give me a loyalty discount on a new contract i was forced to leave and never looked back since. Avoid them at all cost.

  • nickjordan1990 Nick Jordan (@nickjordan1990) reported

    @VodafoneUK Hi, is there a problem with 5g, it seems to be slower than other connections on my phone?

  • HexTShares Hex T-Shares🪐 (@HexTShares) reported

    @HexyBastard @VodafoneUK its a piece of ****

  • incymbalis Fr Sam SMMS (@incymbalis) reported

    Fun fact of the day: @VodafoneUK claim that they don't support USB tethering on their phones as "USB is slower than WiFi". This is mindbogglingly stupid, and I've had it both from a shop and online support.

  • BendoWithEndo RoundTheBendoWithEndo (@BendoWithEndo) reported

    @VodafoneUK Had a really unhelpful webchat with your agent earlier. Due to severe illness, I can no longer work. I asked to reduce my phone data back to 25GB. Explained I am struggling to pay £66 a month for data I don’t need for work anymore. Zero help offered. 👌Thanks.

  • markpack Mark Pack 🔶 (@markpack) reported

    @VodafoneUK Not able to get through to the WiFi Experts support via online chat (very long delays and then cut off). Can I email or DM you my issue?