Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/23/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @fiifiadinkra Don’t do it. Joined Thursday and they have cut my number off without telling me. @VodafoneUK have changed number without permission Friday night they said they fix in 24 hrs + they lied. They are taking up to 26 minutes per question to reply to on chat. ABSOLUTE NIGHTMARE.

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @Oranguerillatan @VodafoneUK Danger, swapping to @VodafoneUK broadband is problematic. I did it this week and they changed my number without telling me. Now anyone calling us gets a dead line. We are awaiting critical hi e calls we cannot receive. Vodafone said 24 hours to fix. They LIED. Still not fixed.

  • ercanosahin ercano (@ercanosahin) reported

    @VodafoneUK I have constant communication problems. no solution found. I do not want to be punished for the service I did not receive by vodafone.

  • yamesh Yamesh (@yamesh) reported

    @VodafoneUK Adding a bundle for a single call was not my first thought when making an urgent call to deliver some bad news. Knew it wouldn't be cheap, but at basically £4.50 a minute it was an extortionate call and shameless profiteering on your part! Unreal.

  • JohnRelen1 #marcusgladis (@JohnRelen1) reported

    @VodafoneUK well done vodaphone for your concern and offer to the Ukrainian refugees and you are the only mobile phone company to give free help.

  • JohnyMoz John Moriarty (@JohnyMoz) reported

    @MPD_Online Your colleague helped me earlier, "sim not provisioned" message has gone, now I'm just getting "not registered on network" if I try and make a call. Still no email from @VodafoneUK setting up my account 🤷

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK I have sent you a DM but no one is dealing with this so far. Was told 24 hours to fix.

  • ben_quick_pub Ben Quick (@ben_quick_pub) reported

    Hello @VodafoneUK I'm trying to log in to my account and am instantly told "We’re currently experiencing issues with our Digital services". I'd have thought that with making 9 thousand million profit in 2 years you could run a website. What's the crack?

  • TheJadedQueen Sam (@TheJadedQueen) reported

    I had better Vodafone network in Turkey on roaming than I have in UK where I pay for my contract … how does that work @VodafoneUK

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @VodafoneUK @msw_116 Don’t do it @msw_116 Joined Thursday and they have cut my number off without telling me. They have changed number without permission Friday night they said they fix in 24 hrs + they lied. They are taking up to 26 minutes per question to reply to on chat. ABSOLUTE NIGHTMARE.