Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Welling, City of London, Epsom, Hammersmith, Hampstead, Hackney, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of London |
Phone |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Nick Dunbar
(@dunnydozer) reported
from
Ilford, England
@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ηємєѕιѕ ♀️🏁 🏴
(@ry0ko3) reported
@VodafoneUK Can someone explain why I’ve had to call you 6 times and have 3 call backs regarding one issue and it’s still not fixed.Spoken to like a child by your web chat advisor and fobbed off with excuses and told I need to be patient.Over 20 year customer,so much for loyalty.
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Blackstar
(@carlldne3) reported
@VodafoneUK Why bother. I've been through all this already. Maybe take a look at what you consider customer service!
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Micky D
(@firebobby1971) reported
@VodafoneUK Seems like you still can’t help me even on DM! I’ve done as requested and no response as yet! Again! Why is it so difficult to talk to a human being! I’ve decided to go with another company! Yours is just too much like hard work
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Cricket Jon
(@cricket_jon) reported
@VodafoneUK 4.5% increase on a contract i only signed in January, including "3.9% to cover the increasing cost of operating our network"! Shameful...surely put that cost on new contracts instead of sucker punching existing deals. #vodafone
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George James
(@trauma_j) reported
@VodafoneUK where can I see if any planned extension to signal coverage is for my local area? I want to stay on Voda but signal at home is virtually zero. Thanks.
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Hannah Young
(@HannahY_12x) reported
@VodafoneUK Hi my boyfriend has received his new phone and he’s put the SIM card that came with the phone in but we have no service? How do we activate this sim? Please help
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IamA.C.E
(@IamACE_SWG) reported
@VodafoneUK Tbh I don't think it requires that. Your system syncs up our accounts (mobiles/tablets/broadband) whether we like it or not. So if there is a problem with my broadband- no service - it doesn't separate the accounts so I can pay them separately. Why can't this happen?
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Alison Smith
(@alisonrbcm) reported
Just texted 7726 for the first time to notify @VodafoneUK of a possible scam text to enable them to quickly shut down the mobile number being used - who knew.
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Wild Psyduck
(@PsyduckWild) reported
@VodafoneUK need these issuesnive had fpr 2 years and a human from uk that actually can do something. Even after the contract ends you duck things up. 2 years of crap. Dm sent. Immediate and final resolution needed ASAP. Cant even use another network coz of your lies 2yrs ago
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Chris
(@Scarymonster912) reported
@VodafoneUK Liam Neeson - when starting beef with someone who better to have in your corner? Just send him a text at half 2 in the morning, complaining the chip shop skimped me on portion size and he call them, explaining his “certain set of skills” and bam! Problem solved! #vodafonetreats