Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
City of Westminster	Internet	6 days ago
City of Westminster	Internet	7 days ago
City of Westminster	Internet	7 days ago
Croydon	Internet	9 days ago
City of Westminster	Internet	10 days ago
Croydon	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  @thebadissuecollective (@IanDavidRoss1) reported 12 minutes ago from Lambeth, England

  @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

• 
  Simon Wain (@simonwain) reported 15 minutes ago from Camberwell, England

  @VodafoneUK It is about upgrading vs moving to another network.

• 
  John 😷✊ (@JohnWildy71) reported 19 minutes ago from Croydon, England

  @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

• 
  Millie Coulter (@MillieCoulter) reported 20 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  Oliver Waller (@skulksaround) reported 22 minutes ago from Lambeth, England

  @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

• 
  Dimitris Pikros (@DPikros) reported 26 minutes ago from Southwark, England

  @VodafoneUK Is there any update on how long it is going to take to fix?

• 
  Caroline McDonough (@CarolineDB81) reported 30 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Ken (@KdLS_7) reported 30 minutes ago from Camberwell, England

  @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

• 
  Ciaran McNulty (@CiaranMcNulty) reported 35 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 37 minutes ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Bret Sinclair (@bret_plays) reported 37 minutes ago from Eltham, England

  @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

• 
  Dimitris Pikros (@DPikros) reported 37 minutes ago from Southwark, England

  Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 38 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Helen Cook (@HCook13) reported 38 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 39 minutes ago from Bromley, England

  I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

• 
  Paul whelan (@Paul69799139) reported 40 minutes ago from Bromley, England

  @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

• 
  Mark (@coxm62) reported 45 minutes ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

• 
  SA Morrison (@ShirlMorrison) reported 48 minutes ago from Lambeth, England

  @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

• 
  Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported 49 minutes ago from Wandsworth, England

  @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Parry (@montyclapton5) reported 7 minutes ago

  @VodafoneUK why does everyone in your customer care team want an argument...Worse service l have ever had..over 15 minutes each time l call to get no where.. Useless embarrassing company..

• 
  🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported 8 minutes ago

  @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really

• 
  Dr Edinam Dean Eton (@edinamdean) reported 9 minutes ago

  @VodafoneUK why exactly are you charging us so much every month, for the most inconsistent mobile service in the country?

• 
  Gav (@gav_hadden) reported 9 minutes ago

  Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 10 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 10 minutes ago

  Yet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔

• 
  Sanj (@sanj2000) reported 14 minutes ago

  @VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please

• 
  Eva Annamarie Offord (@eva_offord) reported 15 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  Michael Berry (@michael91510009) reported 20 minutes ago

  Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

• 
  Fhunner (@_Fhunner) reported 25 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK