Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/21/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Southall, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted, Ealing and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JeanJeanie70 Jeanie R (@JeanJeanie70) reported

    @VodafoneUK Tell you what, you can keep it all and your network. Going elsewhere.

  • SarahUllathorn1 Sarah Ullathorne (@SarahUllathorn1) reported

    @VodafoneUK great - spent 55 minutes on hold to get through to your customer service and they’ve just cut me off. What’s the bet that they don’t actually call me back….

  • ZakGujar Zakar Yasin (@ZakGujar) reported

    @SarahUllathorn1 @VodafoneUK I have been having the same issue since Friday last week and last night someone said stay on the phone as long as you want and put me on hold forcing me to hang up!!!!

  • ZoeWestermanBLB Zoë Westerman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ZoeWestermanBLB) reported

    @VodafoneUK Thanks Jay but that was on your Live Chat!!! Couldn't get thru on the phone! They didn't offer me any deals that's the point! Terrible service guys really!

  • therealmerka Big M (@therealmerka) reported

    @VodafoneUK hi someone gave me a call in regards to some offers for being a loyal customer and they had an offer on a sim only deal the agent said they will call back but missed the call due to being at work. Any chance the agent can give me another call please

  • ca11umwhite17 Callum White (@ca11umwhite17) reported

    @VodafoneUK I’m having a technical problem now for a few weeks with a new phone but same SIM card. Error code 2404 how can I resolve this?

  • JordytheG JordytheGeordie (@JordytheG) reported

    @VodafoneUK 1 hr 15 minutes on a chat spoke to 2 person. Same questions no help at all. Now waiting for no 3. This + why I need support. Service= disgrace. Where can I make official complaint #Vodafone #vodafonetreats #vodafoneservice

  • DanielleFaye91 Danielle... (@DanielleFaye91) reported

    @VodafoneUK Hi. Why does it take so long for my phone to connect when making an out going call? I have full signal. Thanks

  • natieward NatalieW (@natieward) reported

    @VodafoneUK hello! I am trying to log onto my mobile account. I have reset password multiple times but can not log in. Is there an issue with accounts atm? Was able to log in earlier today

  • NaomiChadwick91 Naomi Chadwick (@NaomiChadwick91) reported

    @the_tribe_way pretty gutted I’ve just been given a code from Vodafone to try your ‘Plant power pack’ and your website isn’t working. Any chance you can help me out pls? @VodafoneUK