Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Wandsworth, London, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Beckenham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Sandra Lema Siaba
(@Sandra22199329) reported
from
Lambeth, England
@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy "N7" K
(@aldmerislayer) reported
thank you @VodafoneUK internet outage identified and problem sorted, will be able t stream tonight gg guys
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Carty
(@YecartL) reported
@VodafoneUK Terrible service. Your company is charging me €60 per month for Gigabit broadband for many years now when only 100 MB is available to my house - this is false advertising. Contacted you daily in DM's and on phone since December and still zero fix of my broadband
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Laura Lewis
(@Laura_LewisXx) reported
I have NEVER EVER EVER experienced such truly diabolical service in my whole life as i have the last 2 weeks from @VodafoneUK not 1 single person out of the 15/20 people we have spoken to seems to know what to do. Take my nan a contract out for xmas and shes been stuck on...
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Andy Malloy
(@No13Malloy) reported
@VodafoneUK #VeryMeRewards hey Vodafone people just pay my bill for the next year to make up for the poor customer service and hours wasted on calls to you, give the balance to charity, cheers
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Essy 🍎 current resident on Nintenland #acnh
(@SecretNintendo) reported
@VodafoneUK I'd love £100 sainsburys vouchers each month to help towards the food bills #VeryMeRewards
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Eldhose Skaria
(@Edd_Skaria) reported
@VodafoneUK Getting the promotional gift that was actually offered with a new upgrade! And not brushing it off saying we are not responsible!! You had no problem in guaranteeing that I will receive the free promotion when selling contract #keepyourword
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Scubamonkey
(@ScubaMonkey_) reported
@VodafoneUK Hi. My home broadband has been down since 1.15pm today. I'm a key workers and have to have an internet connection to enable me to work at home. Vodaphine say it's A BT Outreach problem, but it's been hours. Can you let me know how long it will be out as I need
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Chloeee
(@ChloeWalkinshaw) reported
@VodafoneUK To win anything would be nice! But a new tv, some money to help with our deposit would also be great!
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Carty
(@YecartL) reported
@VodafoneUK Terrible service. Your company is charging me €60 per month for Gigabit broadband for many years now when only 100 MB is available to my house - this is false advertising. Contacted you daily in DM's and on phone since December and still zero fix of my broadband
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David Higgins
(@davidhiggins57) reported
@VodafoneUK Any actual ETA for a fix?