Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/09/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, City of London, Kensington, Hammersmith, Croydon, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham, Paddington and Hounslow.

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City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • CarolineDB81 Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • AgboRich Agbo Richard (@AgboRich) reported from Wandsworth, England

    @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

  • zaccoff fran (@zaccoff) reported from Poplar, England

    Is @VodafoneUK data down? 😵

  • olliemafc Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • voidberg Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MadameCupcakes ✨Little Parry✨ (@MadameCupcakes) reported

    @SueSal41757 @VodafoneUK Hope your son got some answers and sent some of those online chats to his email address. The customer care service is better when you ring them, but hard to do when they have unfairly restricted the phone line, cutting off all communication was a matter of life or death for me.

  • BalancedBodyTW1 Balanced Body Clinic (@BalancedBodyTW1) reported

    @VodafoneUK @VodafoneGroup Shockingly bad service from #vodafonebusiness. Switch intended for Friday, faulty router sent. No order placed for replacement. Yesterday, no mobile data either. How is this business service? Promised a supervisor call this morning, no call received.

  • MadameCupcakes ✨Little Parry✨ (@MadameCupcakes) reported

    @SueSal41757 @VodafoneUK That's v bad customer service, yes you can spend hours trying to get through to the right department. I stood in a payphone for 3 hours trying to get through to various departments who put me on hold - then the line went dead, cut me off after waiting so long, was ill next day.

  • bertie1999 Laura B (@bertie1999) reported

    @VodafoneUK @twirlyswirl79 even though you have been using a phone with a broken screen for ages, I think you’re cracking 🥰 #VodafoneTreats

  • nadja_nicole N I C O L E 💋👑 (@nadja_nicole) reported

    Anyone else having problems with Vodafone right now @VodafoneUK

  • flossyfrills Flossy Frills (@flossyfrills) reported

    Aaarrgggh @VodafoneUK so infuriating online chat not available, says to call customer service, do that only to be told quicker using online chat. Have been through that 3 times now. Amazing how a communications company have no way of communicating with customers😡😤

  • blackbu5 Dr Carolyn Blackburn (@blackbu5) reported

    @GCzerniawski @VodafoneUK I had the same a few years ago and switched to EE - much better though I've changed my Dad's account to Pennymobile and they use EE network - really cheap and good reviews

  • DafyddMiles Dafydd Miles (@DafyddMiles) reported

    @VodafoneUK I've tried to go to ofcom but you keep saying I provide the wrong address and complaint cannot be dealt with. Completed fabrication. Your attitude toward customers is disgusting

  • faylor93 Fay Loraine (@faylor93) reported

    @VodafoneUK traded in my old mobile for what should have been £60 but they can’t confirm receipt of the phone and no payment received!! Not to mention mixed information from your telephone advisors. Really bad service, I am so disappointed as a 5+ year customer of Vodafone

  • timrileylondon Tim Riley (@timrileylondon) reported

    @PaulCManning @VodafoneUK SMS doesn't work on WIFI calling. I disconnected SureSignal and got some friends to SMS my phone. Nothing received.