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Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: London, Hounslow, Wandsworth, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, and Newham.

CityProblem TypeReport Time
London Wi-fi 14 hours ago
Hounslow Wi-fi 1 day ago
London Internet 1 day ago
London Internet 2 days ago
Wandsworth Wi-fi 3 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Ambii_Bambieee
    A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • foday_cyril
    Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • StaceyRebekka
    Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • GavinCambridge
    Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • GmbLhr
    GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • StewHicks
    👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • saya_lon
    さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • maryyasmine
    Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • tomjoyphoto
    TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • oliviaanderso34
    Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • tomjoyphoto
    TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • Ambii_Bambieee
    A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • Charlotte_tice
    Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • JoaoCadide
    J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • BeersWithNathan
    Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • J_B_Houston
    JB Houston (@J_B_Houston) reported

    @virginmedia officially worst complaint handlers ever! 28days to reply & can't get an engineer until Tuesday for outage *their* engineer caused. Direct Debit cancelled & compensation triggered. Raising 2nd complaint this wk. Remember folks, for everything else there's @VodafoneUK

  • UapDavid
    🐞👽🌱david (@UapDavid) reported

    @bwianair @VodafoneUK Not loading videos, images or people’s display photos. Irritating. Don’t know how if it’s just Vodafone or what. I’m on Voxi which uses their network so could be

  • MultiCallum
    Callum Hurley (@MultiCallum) reported

    @bwianair @VodafoneUK Having the same issue on Vodafone.

  • PhillipRotty
    P (@PhillipRotty) reported

    @VodafoneUK A lack of non-phone methods to contact your support is not great when there are issues with porting a SIM card to a new phone. Could you please advise how to resolve?

  • UapDavid
    🐞👽🌱david (@UapDavid) reported

    @bwianair @VodafoneUK Same issue here

  • EamonnOGallchob
    ÉamonnÓGallchobhair (@EamonnOGallchob) reported

    @VodafoneUK your customer service is **** I am try to contact you and all I am dealing with is an idiotic computer system. Get in touch ASAP so I can sort out my account OK!

  • EamonnOGallchob
    ÉamonnÓGallchobhair (@EamonnOGallchob) reported

    @VodafoneUK Your customer service is a load of automated crap and doesn't work. I need to speak to someone about paying my bill and an upgrade. Can you get in touch with me ASAP please to sort these matters out!

  • PhillipRotty
    P (@PhillipRotty) reported

    @VodafoneUK I have sent DM with that information. Are they going to try and call because the SIM is not working?

  • Jodi92x
    Jodi. (@Jodi92x) reported

    Is anyone else’s Vodafone signal rubbish today!? @VodafoneUK

  • dawnywarny
    Dawn (@dawnywarny) reported

    Wow @VodafoneUK are horrendous! I’ve never known anything like it 🤯 staff don’t carry out their jobs properly, they’re rude, call centre so loud you can’t hear the person speak, billing me 6 months after I left & reporting missed payments to cred ref agencies for no reason 🤯