Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Newham, Hackney, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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Jack Farrell
(@JackWFarrell) reported
from
Camberwell, England
Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Jay
(@MrJayArsenal) reported
from
City of London, England
@VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks
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Carmen Williams
(@CarmenW16954852) reported
from
Hammersmith, England
@VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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Eron Zekaj
(@EronZekaj) reported
from
Brentford, England
@VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lordy webb 3.5%
(@paulwebb83) reported
@VodafoneUK what is going on with your signal for the past 20 odd hours???
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Mohammad Usman
(@Mohamma43861577) reported
@BaZZa4K @VodafoneUK do full fibre, service can't be as bad as talktalk
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Chrissie
(@heyyychrissie) reported
@VodafoneUK hi I’ve just redeemed my @CostaCoffee on veryme but I got in there and the coffee machine is broken. I can’t get to another shop within an hour. Any chance one of you can help?
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Joe Niles
(@JNiles88) reported
@VodafoneUK Hey I’ve been trying to download my bill PDF for the last 24 hours but it’s still saying ‘ Sorry we can't get this data right now.’ Any idea what’s the issue?
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Matt D
(@Slappywang) reported
@NathanStaker1 @ThreeUK @VodafoneUK worst decision u will ever make
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Scruffy
(@YupScruffy) reported
@graceblakeley @VodafoneUK They once took a full year to send me the code to unlock my phone for a different network. Also for the entirety of my 2 year contract with them I wasn't able to access their website because it said it was under maintenance.
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Tapp
(@TappStarr) reported
Sick and tired of @VodafoneUK think might just have cancel this contract now🤦🏾🤬
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Alex UK
(@adeyalex93_alex) reported
@VodafoneUK My home broadband seems to be down the router has a red light flashing on it I've tried restarting it and still the same issue hednesford area ws12
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ThisGhoulSimbolic - she/they - Now on Fanhouse!
(@TSimbolic) reported
@magpie_san @VodafoneUK how rood! Sort it out @VodafoneUK this is extremely poor!!
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Adrian D Fox
(@AdrianDFox) reported
@VodafoneUK I have just changed to you and already my internet has been down for 5hrs!, Is there a fault that you are not communicating to customers, I have done the usual down fix protocol, tia