Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/23/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, City of London, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Wandsworth, Ealing, Dagenham and Southwark.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • thekjulika Kristine Julika (@thekjulika) reported from Camden Town, England

    No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • iamsm4u Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • ianthompson Ian Thompson (@ianthompson) reported from Paddington, England

    @VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???

  • ShaninLonsway Shanin Lonsway (@ShaninLonsway) reported from Camden Town, England

    @VodafoneUK disappointed to join Vodafone to be told contract prices going up snd they cancel TfL wifi!! Don’t you think you’re customers are worth it and pay enough monthly??? #disappointed #treatcustomersbetter

  • theKZAnyc kingly. (@theKZAnyc) reported from Poplar, England

    @VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_26490 Tom Anderson (@Tom_26490) reported

    @VodafoneUK unbelievably poor customer service, years of my custom to receive shambolic customer service. Never again!

  • bods1981 danny bonwick (@bods1981) reported

    @raymond_sorare @VodafoneUK Raymond be careful mate ever since my complaint was escalated my reception has been shocking, it shows full signal but fails to connect or videos stop playing.

  • dannyfield Danny Field (@dannyfield) reported

    Bought one month contract for mobile wifi off of @VodafoneUK, stated as a 30 day contract. Yet we’re being charged two months later? Vodafone selling you A, B and C on the main advertisement and then hiding D, E and F well down in the small print so they take more money from you

  • dannyfield Danny Field (@dannyfield) reported

    @VodafoneUK you hide the terms and conditions until after a credit check and then when you select plan details/what you need to know it just tells you it’s a 30 day contract, no hidden costs about having to cancel your product in advance?

  • cars4salesussex midsussexcarsales (@cars4salesussex) reported

    @tom550993 @VodafoneUK seems to be a thing with all large companies at the moment service is horrendous, they don’t care about their customers at all. @Georgeatasda

  • salopfr Fraser Reading (@salopfr) reported

    @VodafoneUK easily the worst company I have ever dealt with

  • iamjamesbarley James Barley (he/him) (@iamjamesbarley) reported

    Ongoing issues with @VodafoneUK Broadband - level of customer service is SHOCKING!! They're saying I have to use hotspot until Wednesday - THAT'S NOT A SOLUTION!!

  • wpoel William Poel (@wpoel) reported

    @VodafoneUK How about you use the £20 that you obtained by deception when I wasted it on a pay-as-you-go SIM that I'm never going to get refunded? How much more money have obtained under false pretences that you can use?

  • Colt1954 Colt1954 (@Colt1954) reported

    @gardensinboots @VodafoneUK But can we get a handle on the problem too, it's so on the rise.

  • Tatum81993230 Tatum (@Tatum81993230) reported

    @ViCustomerCare @VodafoneUK @VodafoneGroup got a call but VI disconnected the call without giving resolution say we cannot give resolution