Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/21/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Croydon, Tower Hamlets, Wandsworth, Ealing, Dagenham, Southwark and Islington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomNewham Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK signal is still ****** up! SE5 8DJ

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • iamsm4u Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • LukeAlisonnn Luke Alison (@LukeAlisonnn) reported from Poplar, England

    @VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?

  • theKZAnyc kingly. (@theKZAnyc) reported from Poplar, England

    @VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!

  • ianthompson Ian Thompson (@ianthompson) reported from Paddington, England

    @VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • peasantsrevolt6 peasants revolt (@peasantsrevolt6) reported

    @JuliaHB1 @VodafoneUK Took me 6 months to speak to a human down at o2!!!!😭😭😭

  • InzamaamK Inzamam khan (@InzamaamK) reported

    What’s up with the 4G and 5G signal with @VodafoneUK Absolutely awful ever since I upgraded with them!

  • Diannebrown128 Dianne mary (@Diannebrown128) reported

    @JuliaHB1 @VodafoneUK Son has lots of trouble with Vodafone too

  • bearded1_one BeardedOne (@bearded1_one) reported

    @VodafoneUK @JuliaHB1 Pity you didn't offer to sort out my issues with you a few years ago. As a result, I swore never to be a customer of Vodafone again. I was a good customer of yours for over 15 years.

  • Gemma_Robson Gemma Robson (@Gemma_Robson) reported

    @VodafoneUK is something wrong with your chat system? 3 times I’ve been on chat and 3 times I’ve entered my email address to receive a transcript at the end and 3 times I’ve never received one 😩

  • KMiller14669942 KMiller (@KMiller14669942) reported

    @JuliaHB1 @VodafoneUK Bingo. 52 mins for ID too so ended up cancelling upgrade and will cancel altogether soon. When will these companies learn? I haven’t yet experienced a good chat box - can’t answer so pinged onto virtual agent who is handling multiple clients at the same time so long delays.

  • sarahco28402875 sarah connelly (@sarahco28402875) reported

    @VodafoneUK is anybody else having issue with no gigafast and no phone line been down from Monday afternoon

  • csanders578 Chris (@csanders578) reported

    @JuliaHB1 @VodafoneUK Covid the excuse to give awful customer service

  • robbiepaton Rob Paton (@robbiepaton) reported

    @JuliaHB1 @VodafoneUK **** am I too late to suggest Hammersmith? Wear something heavy.👍

  • moss_murphy M.J.Murphy (@moss_murphy) reported

    @JuliaHB1 @VodafoneUK They’re the worst in the world..... once you have a problem with them you may as well switch provider