Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/24/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Paddington, Newham, Tower Hamlets, Southwark, Hackney, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Rahuss_ R (@Rahuss_) reported from Stratford, England

    @VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • Lesley_C12 Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

  • MarkDunnes Mark Dunne (@MarkDunnes) reported from Stratford, England

    Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

  • KingKas04 King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • narly narly (@narly) reported from Poplar, England

    Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

  • danielsouza Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @muzicbrew @VodafoneUK Past 2/3 weeks now, every evening drops top 2/3 mpbs. They don’t even bother replying to me anymore. There app saying I’m getting speeds of 50 odd. Which I never have. It’s fraud!

  • tonyhartphoto Tony Hart (@tonyhartphoto) reported from Hartley Wintney, England

    @VodafoneUK 90mins on hold. You utter shysters. Awful service.

  • ahennighan Andrew (@ahennighan) reported from Kirkham, England

    @colledgematt @Paul_D_Wheatley @VodafoneUK +1 I've had nothing either @Vodafone. Tweets, DMs and my online complaint all currently unanswered. #Poor

  • SophieTurner_7 Sophie (@SophieTurner_7) reported from Barry, Wales

    So all in all crappy start to my switch to @VodafoneUK ... hope the phrase "start as you mean to go on" isnt applicable here.. seriously disappointed by their service so far 👍👍 seems all they care about it getting your money

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @muzicbrew @VodafoneUK It’s fraud, saying they are offering speeds when they are clearly not, iv gone to ofcom about it as im sick of it. And customer service is useless

  • jowsiedowsie Joanne Powell (@jowsiedowsie) reported from St Helens, England

    @VodafoneUK get your act together!!! 5 months with an issue and still not sorted 😡😡 on the phone yet again!!!

  • FatsmissusM Michelle Harrison (@FatsmissusM) reported from Blackfield, England

    @VodafoneUK again, super disappointed with Vodafone customer services.. was told I would have a cask back with in the hour at 17.30...... it is now 22.01 and im still waiting....... despite explaining the urgency and time scale of this problem affecting my families future...

  • FatsmissusM Michelle Harrison (@FatsmissusM) reported from Blackfield, England

    @VodafoneUK desperately trying to solve an issue with Vodafone.. constantly on hold... Been told I would have a call back within I hour by the credit file team at 17.30 and im still waiting....... not happy...

  • ahennighan Andrew (@ahennighan) reported from Kirkham, England

    @colledgematt @Paul_D_Wheatley @VodafoneUK @vodafone It was that bad last night I was tempted to knock on my neighbours and ask for the WiFi code 😅