Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/30/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Hackney, Paddington, Newham, Tower Hamlets, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • voidberg Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • AgboRich Agbo Richard (@AgboRich) reported from Wandsworth, England

    @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • zaccoff fran (@zaccoff) reported from Poplar, England

    Is @VodafoneUK data down? 😵

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JenningsDamian damian jennings (@JenningsDamian) reported

    @VodafoneUK your website is pathetic. I’m trying to order a new sim as I’ve lost my phone and want to keep my original number but your digital assistance keeps crashing and I’m going round in circles. My local store is closed. Can you help?

  • Burakiosaurus Burak Sezgin 🦖 (@Burakiosaurus) reported

    @VodafoneUK Hi Liam. Yes, it is still slow. To be honest, 4G speeds have never been good with Vodafone in St Albans or London. Product is great abroad (when we were able to get abroad of course!) but falls very flat in the UK with speeds and connectivity. AL1, AL3, EC and SE all very bad

  • vetti439 vishnu chundi (@vetti439) reported

    @VodafoneUK Not yet. Can I call this number from abroad using my uk@vodafone mobile? If there is an email to cancel my account then it would make Life so much easier

  • Sarah14597271 Sarah (@Sarah14597271) reported

    @timberrington @VodafoneUK Who is helping you? As I can’t get hold of trade in team and Vodafone say they can’t help? @timberrington

  • TmbBat Tmb Bat (@TmbBat) reported

    @VodafoneUK broadband been down for hours is there a known outage?

  • cougafer Chris (@cougafer) reported

    @VodafoneUK need urgent help regarding sim swap but you are apparently unable to answer my call. How can I speak to someone??

  • grassroots81 grassroots8 (@grassroots81) reported

    @andrewdewey83 @VodafoneUK Really annoyed me when they said ‘our customers think alike’ me and my mates also on Vodafone literally just said how stupid and ridiculous it is this morning so that’s not true

  • hockley_nathan Nathan Hockley (@hockley_nathan) reported

    @VOXI_UK @VodafoneUK 17 Hours into 'simple' customer service, having been left of read for 12 hours now. At what point can I go to trading standards...

  • RuthFitzsimons Ruth Fitzsimons (@RuthFitzsimons) reported

    @VodafoneUK Worst experience ever! We have spent HOURS on the phone trying to get our internet set up! HOURS! We get a completely different action plan each time we call and we will won't have internet for another 3 days?! Woeful customer service

  • like_ice_marns arshia khan (@like_ice_marns) reported

    @VodafoneUK @financialombuds how can you tell me twice a manager will call me back and no one has called me back - and your CSO said I never called before!!