Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/31/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Newham, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • Carrot79 Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early

  • rocketronnie41 RONNIE Delacruz (@rocketronnie41) reported from Lambeth, England

    @VodafoneUK your system down

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • danielsouza Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • pasty_muncher Steven Bryant🥟 (@pasty_muncher) reported from Islington, England

    @VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • markafcb Mark Simpson (@markafcb) reported

    Vodafone Fibre Pro Broadband down… 4G backup dongle attached to router… does it work when you need it? Does it ****! Thanks @VodafoneUK! #Vodafonedown

  • CraigStrang4 Craig Strang (@CraigStrang4) reported

    @VodafoneUK Phew!... Just the internet down. Thought the world had ended 🫣

  • marchingstars Elizabeth BG (@marchingstars) reported

    @AmandaR37638151 @VodafoneUK We've never had the dongle working. But I just unplugged the red Internet one and turned it off and on and now the backup dongle is working for the first time ever!

  • 20EsOfficial 20 E's (@20EsOfficial) reported

    @VodafoneUK Having issues in Belfast area. PM for postcode. Have been on hold with customer services on the phone for one hour and 40 minutes trying to figure out whats happening. Am having to use mobile hotspot to make this tweet and some of my smart home stuff is down like my heating 🙄

  • JohnGlazebrook7 John Glazebrook (@JohnGlazebrook7) reported

    @VodafoneUK it would be good if your "dedicated team" and customer support gave us some indication what the problem is. Down for 4 hours and still no idea what the problem is. Well worth the price hike!

  • ClareB40280793 Clare B (@ClareB40280793) reported

    @BenGy_Kent @VodafoneUK I find today's lack of info pretty shocking, but I have to say we've been with Vodafone broadband for 4 years now and this is the first full outage we've had. That said, a simple text to customers explaining and some better updates here would be a better way to treat customers

  • TimAthe83967127 Tim Atherton (@TimAthe83967127) reported

    @VodafoneUK No home broadband in Warwick (CV34) today. Mobile internet works fine. @DowndetectorUK shows you have issues. Rebooted home router. No luck. There were some engineers fiddling in the roadside telecom hole earlier, coincidence?

  • viacolvento10 Cinzia Pusceddu (@viacolvento10) reported

    @VodafoneUK Ironically, this is happening just few days after @VodafoneUK has increased my monthly bill by 14.4% “to help support the continued investment in our network”.

  • househu55852411 househusband (@househu55852411) reported

    @VodafoneUK Vodafone Broadband not working in IG2 area as well

  • ashmi_amin Ashmi Chavda (@ashmi_amin) reported

    @VodafoneUK Sort the internet out. Been down for a while and can’t do any work #Vodafonedown