Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, Wandsworth, City of Westminster, Southwark, and Bromley.

City	Problem Type	Report Time
Croydon	Phone	2 days ago
Wandsworth	Internet	3 days ago
Wandsworth	Internet	3 days ago
City of Westminster	Internet	16 days ago
City of Westminster	Internet	17 days ago
City of Westminster	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 0 seconds ago from Wandsworth, England

  @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

• 
  Mark (@coxm62) reported 1 minute ago from Blackheath, England

  Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

• 
  Thierry Schoen (@schoenlxb) reported 9 minutes ago from Bromley, England

  @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

• 
  A. Marie (@Ambii_Bambieee) reported 11 minutes ago from Lambeth, England

  Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

• 
  Vítør ★彡 (@vitor_teo_) reported 13 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 18 minutes ago from Bromley, England

  So folks I’m doing another LIVE show tomorrow night on @rockingfoxradio , @VodafoneUK 4G, DO NOT let me down

• 
  John (@1scottishladdie) reported 24 minutes ago from Southwark, England

  @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

• 
  Charlie Cassen (@charliecassen) reported 29 minutes ago from Wandsworth, England

  @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

• 
  Millie Coulter (@MillieCoulter) reported 30 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  A. Marie (@Ambii_Bambieee) reported 32 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  Sandra Lema Siaba (@Sandra22199329) reported 33 minutes ago from Lambeth, England

  @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

• 
  @thebadissuecollective (@IanDavidRoss1) reported 36 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Ferdinand (@fernando_london) reported 40 minutes ago from Camberwell, England

  @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

• 
  Bret Sinclair (@bret_plays) reported 46 minutes ago from Eltham, England

  @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

• 
  David (@gingertrvlguru) reported 46 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

• 
  Jay khalique (@k0909388) reported 47 minutes ago from Camberwell, England

  @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 55 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CAR0LE (@C4R013256) reported 8 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  Stevie G (@GTStevie46) reported 9 minutes ago

  @VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract

• 
  zara (@zara64935) reported 10 minutes ago

  @VodafoneUK I’m stuck in Dubai, you’ve disconnected my service. Please contact me asap

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 11 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Chris Barnsey (@BarnseyChr77489) reported 12 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Harvey (@danharvs) reported 16 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  🍀 Tara 🐢 (@tara1966) reported 17 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Child of God (@LilKonfuse) reported 18 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  Chris Barnsey (@BarnseyChr77489) reported 19 minutes ago

  @VodafoneUK I phoned up and I spoke to someone he said I needed the complaints department or a different department then said he’d put me through, but it just rang and rang and rang and I was waiting for over an hour and 40 minutes and no one answered. I had to put the phone down in the end.

• 
  Ian Waring (@ianwaring) reported 20 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK