Vodafone Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, City of Westminster, Hackney, Croydon, Hampstead, Newham, Southwark, Paddington, Hammersmith, Ealing, Wandsworth, Sevenoaks, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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mick
(@walshswalls) reported
from
Poplar, England
@VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Manpreet Singh Bawa
(@Mr51ngh11) reported
@abdul_qadar @VodafoneUK Surely thy do Abdul, certainly they don’t check your credit file for fun!!? Also, they have system in place for customer to choose from limits. So why have that if they are not going to abide by it.
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Sometimes silence is golden but not here. Again quick to shut up shop and not worry about it. That is crap service
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Adie Morris
(@theadiemorr) reported
@VodafoneUK Watch crap customer service with @VodafoneUK
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Kieran Clare
(@KieranClare1) reported
@VodafoneUK have full 4G signal but internet is running unbearably slow on my phone. EH47 9LJ and surrounding area.
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AnonymouS
(@Topkeks2) reported
@VodafoneUK my mobile data are not working. It has been over 36 hours since it last worked. Sort this mess out. Am losing money because of the network problems
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Ryd Cook
(@RydCook) reported
@VodafoneUK Sure, understand that. But does it have to do 2 factor verification every single time? No other accounts seem to require this. It never used to require that.
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Seani D’man
(@LoverSeani) reported
@O2 5G off, 4G 2 meg... is there a issue, your Cornerstone partner @VodafoneUK is the same
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hevmacca
(@hevmacca) reported
@VodafoneUK Totally fed up and ready to pay to leave my contract early. Current broadband issue escalated. Received text to say you’d called (you haven’t), alternatively could phone you and give reference number (which is made up of letters!). Terrible.
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Ac
(@Bigwheeezy) reported
@Luke_FFF @bt_uk I've got news for you. They are all a complete waste of space. I recently left @VodafoneUK due to their ineptness. 2 mobile phones and broadband at a cost of £200 per month and a customer lost forever. Customer service shockingly poor.
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Davina
(@Beanypooh) reported
@VodafoneUK I am currently on hold (for over 30mins) trying to get through to your insurance department. Can anyone help at all?