Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Hounslow, City of London, Hackney, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Ealing and Dagenham.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Hayley Goddard
(@hayleyecg) reported
from
Stratford, England
@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers
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Simon O'Farrell
(@OFarrellSimon) reported
from
Richmond, England
@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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Michael Di Stefano
(@DiStefano1410) reported
from
Wandsworth, England
Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!
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Kate Burness
(@kateburness) reported
from
Hounslow, England
@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Nate 🏳️🌈
(@TheloneNavajo) reported
from
Islington, England
@VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fcukputin
(@colinwa47152885) reported
@VodafoneUK just checking here re the emergency alert, if we are not in 4 or 5g signal we won't receive the alert?
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James
(@gingerstokiedad) reported
@ThreeUK @SMARTYMobileUK well I'm running away with @VodafoneUK customers as my networks #three #smartymobile failed to let me know that there was an emergency. 🤔🤨😱😡
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Stuart Barrett
(@two_truths) reported
@IkaFerrerGotic @itsDaibhi Also only works via 4G or 5G connection. @VodafoneUK has a faulty 4G connection in my village & refuses to fix it, so nobody on Vodafone in my village of 5000 people got the message.
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Claire Hadley
(@groovychick_uk_) reported
@VodafoneUK both my self and my son didn't recieve the emergency alert is that because my number is the second line and my sons is a pay as you go sim?
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danny
(@ynnadddanny) reported
Did ANYONE on @ThreeUK or @SMARTYMobileUK or @VodafoneUK get the emergency alert?
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Anne O'Sullivan💛
(@AnneOSullivanUK) reported
Still Waiting! #emergencyalert I have 4G, iPhone on the @VodafoneUK network
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Rosaline Darby
(@RosalineDarby1) reported
@VodafoneUK why didn't I receive today's national alert? My phone was on and I had 4G signal. My son and others around me did receive it.
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Chris Dixon
(@MightyShearer) reported
@VodafoneUK any issues on the network sending the emergency alert today, like 3 just confirmed?. Three of us are Vodafone contract holders and none of us received the alert. @GOVUK #emergencyalert
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Anjela
(@Anjela_too) reported
@VodafoneUK I didn’t get the alert on my phone on your network - why ?
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Amanda Holding
(@AmandaHolding) reported
@VodafoneUK Time to change to a different network as didn't receive the Alert because the signal is so bad here. 4G <<--- in my dreams! Been like this for years and you won't upgrade because we are in the countryside. #badservice #takingthemick