Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Paddington, Newham, Tower Hamlets, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Mark Dunne
(@MarkDunnes) reported
from
Stratford, England
Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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J.
(@Lockett57) reported
from
Poplar, England
@VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Jeffthebeerbloggingbeagle
(@Jeffthebeerblo1) reported
from
Camden Town, England
Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
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King Kas ☥🇨🇩🌱
(@KingKas04) reported
from
Islington, England
@VodafoneUK Internet has been down since 1am
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R
(@Rahuss_) reported
from
Stratford, England
@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ammar_b
(@ammarhb87) reported
Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?
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Carl Ford 💙😎💙
(@TheCarlFord) reported
Time to cancel the business contracts with @VodafoneUK appalling customer service. So time to give my money to another provider who values customers. #PoorService
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Ezra
(@Eagleshouse22) reported
let it be known that despite being the biggest phone company in the uk, @VodafoneUK is ******* awful. been a week and theyve somehow mixed up switching my phone number to @VOXI_UK, their own company, with putting me on a £46 contract?! leaving them as soon as I can jesus christ
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Milli🛸
(@MilliAbo) reported
@BBCWatchdog @VodafoneUK we’ve had the phone put down by your colleagues twice. We’ve had an on going problem for over a year. Something we originally told was a scam and to ignore, which has led to debt on the account when we’ve always paid, and TRIED to pay this other bill.
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Ezra
(@Eagleshouse22) reported
let it be known that despite being the biggest phone company in the uk, @VodafoneUK is ******* awful. been a week and theyve somehow mixed up switching my phone number to @VOXI_UK, their own company, with putting me on a £46 contract?! cancelling as soon as I can jesus christ
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Renaissance Manchild.....
(@HeathSandbach) reported
@VodafoneUK Can you fix your website. We are new customers today. Couldnt register before today, can't log in now. Tobi's security codes to speak to a human about no Apple TV aren't being sent out. My password isn't working & temporary passwords are also not being sent out.
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Helen Stewart
(@fashion_witch) reported
So sick of @VodafoneUK I'm considering legal action for breach of contract and my stress as a result of the 9 months of continual billing errors, discontinuation of services and worse since I signed up with their broadband services. Ofcom next I think, or maybe straight to law.
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lafos
(@Laflin1) reported
@VodafoneUK @Claire11152715 Nearly 2 hours of being on this “chat” the last 20 minutes of which I’ve not been answered please help this is painful
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Charlotte Hindle
(@C_M_Hindle) reported
@VodafoneUK what is going on with your service in the Billericay area CM11 2, certain areas are now dead zone. Phone showing signal bars but can’t connect to data or even call out. This is awful service, been over a week like this. What if I need to make an urgent call?! #help
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Sir Skippy
(@yorkshireskippy) reported
@VodafoneUK After reporting a streaming fault on Sunday I sit here with nothing at all. Please take your head out of the sand, accept there's a major issue with your Broadband and sort it. This buffering issue and being unable to download Google Play updates is widespread.