Vodafone Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (60%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Newham, Hackney, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Thierry Schoen
(@schoenlxb) reported
from
Bromley, England
@VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?
-
Nainesh
(@Naineschristian) reported
from
Stratford, England
Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
-
🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
-
Darren Pauls
(@dazzpauls) reported
from
Stratford, England
Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.
-
MARK A IZATT
(@markaizatt) reported
from
Hounslow, England
Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?
-
julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
-
𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
-
DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
-
Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
-
Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
-
Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
Alexander Jan
(@Alex_Jan_London) reported
from
Camden Town, England
@VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.
-
Chris Edwards
(@CE8_Edwards) reported
from
Richmond, England
@VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks
-
📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.
-
Dr. Chawla
(@chawlashravan) reported
from
Kingston upon Thames, England
Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?
-
Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave
(@only1womble) reported
@VodafoneUK contract ends today, got offered a poor deal. Do you not want to keep customers? Been with you about 20yrs. Tried the chat bot box and got cut off. Not the service it used to be.
-
Dame Shaz59 #backto60 #waspi #IStandWithUkraine
(@W59Sharon) reported
@EcoFrench @SamsungMobile @VodafoneUK I would never switch to Samsung. Many years ago I had a Samsung Galaxy 4 and it was nothing but trouble. Always crashing. Replaced twice before I gave up on it.
-
𝚂h𝚊z
(@NotThatShaz) reported
I swear **** off @VodafoneUK and your garbage network!
-
I M
(@IM88408731) reported
@VodafoneUK No, the damage has been done, and completely ignored for far too long, i've lost all faith in vodafone and will make it a public issue, as i take my business elsewhere
-
Emma Carney
(@EmmaCar29734295) reported
@VodafoneUK Wow on a chat for two hours now with no resolution! This is following a trip to store and a call…. @Ofcom @VodafoneUK are really doing the worst job for customer service I have ever experienced!
-
Emma Carney
(@EmmaCar29734295) reported
@VodafoneUK I’d like a mobile network with people to resolve complaints and fix issues, it would also be nice after over 20 years of loyalty to @VodafoneUK if you cared enough to keep customers
-
Dave
(@only1womble) reported
@VodafoneUK I got a code for a deal. I called got told online only, I went online got told app only. After about 40 minutes on the web chat I eventually got someone who seems to know what they are doing. It shouldn't be so hard for a customer of 20+yrs to stay with you.
-
pope werto.
(@politikyanlis) reported
worst customer service, worst app experience, worst coverage IN THE WORLD thanks @VodafoneUK
-
𝚂h𝚊z
(@NotThatShaz) reported
@VodafoneUK The issue was not being able to watch a game of football without garbage network cutting out.
-
Michael Beale
(@Mick131076) reported
@VodafoneUK after multiple calls and discussions with agents and bot you still continue to charge me for a service I do not use. This is a joke and at a time where cost of living is increasing for everyone.