Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Southwark, and Wandsworth.

City	Problem Type	Report Time
Croydon	Total Blackout	7 days ago
City of Westminster	Internet	15 days ago
City of Westminster	Internet	16 days ago
Southwark	Total Blackout	18 days ago
Southwark	Wi-fi	20 days ago
Croydon	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Tatiana Dobreva (@Tatiana11Dobrev) reported 4 minutes ago from Wandsworth, England

  @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

• 
  Neil A.Evans (@NeilEvansRocks) reported 7 minutes ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 8 minutes ago from Bromley, England

  @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 8 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

• 
  Paul McCann (@BigestPaul) reported 17 minutes ago from Bromley, England

  @VodafoneUK my service is out orpington area

• 
  Joe Curtis (@jccurtis1) reported 17 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 20 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  Perc Angle (@scottPILLgram) reported 21 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 30 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Lawrance S (@law_Salter) reported 31 minutes ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 34 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Jay khalique (@k0909388) reported 36 minutes ago from Camberwell, England

  @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

• 
  Helen Cook (@HCook13) reported 45 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 47 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 48 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Ange Gilly (@angegillis) reported 54 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  MARK A IZATT (@markaizatt) reported 57 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 59 minutes ago from Bromley, England

  Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 4 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Michael Dance (@ourdancefamily) reported 5 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  maybe: diana 🌞 (@classicdiana) reported 6 minutes ago

  @VodafoneUK can you please help? I need to speak to someone online because my SIM card isn’t working and your online chat won’t connect me to anyone

• 
  Arun Hebbar (@ArunHebbar7) reported 9 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  t (@T0MMYC_) reported 12 minutes ago

  @VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take

• 
  Graham Wharton (@Graham_Wharton) reported 13 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Langho Rovers (@langhorovers) reported 17 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Graham Neden-Watts (@grahamneden) reported 17 minutes ago

  @VodafoneUK Now, when I call 191 from another phone and enter my number as the one needing support, it says my number is not recognised.

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 18 minutes ago

  @VodafoneUK can you fix the outage please. Our net went off around 8pm last night. £78pm for nothing but issues 😡

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 21 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃