Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, London, Paddington, City of Westminster, Hackney, Newham, Tower Hamlets, Southwark, City of London, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.
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kingly.
(@theKZAnyc) reported
from
Poplar, England
@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Laurence Weight
(@WeightLaurence) reported
from
Poplar, England
@VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?
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Cressida Robson
(@cressidarobson) reported
from
Hounslow, England
@VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lee russell
(@Christian_Lee73) reported
@VodafoneUK How do I report area signal faults to @VodafoneUK the coverage in my area is terrible and Tobie is no help
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Rachel Warr
(@warr_rachel) reported
@VodafoneUK hey vodafone. In currently in USA and can't make any calls, yet still being charged £6 per day to use them. Can you help?
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Simon Mellins
(@simonmellins) reported
@LegeOfTheDaleks @VodafoneUK @YouTube Ha - they told me they're not compensating for the loss because it's a 'free service '. So why exactly do I pay extra for a contract with '+entertainment ' in the name that specifically vaunts its access to this, then? Outrageous. Now progressing toward anger and the regulator.
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Layla
(@Layla03897498) reported
@VodafoneUK Can someone please call me new customer and recived nothing but bad customer service . I’ve been in store twice and no one can help I’ve been on phine numerous times with empty promises. And now I’m Sent bills for a service I cancelled @VodafoneUK @MartinSLewis
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Sue Cox
(@MrsCoxTweets) reported
@VodafoneUK anyone with a VSOS Band. BEWARE THAT IT IS NOT WORKING PROPERLY. YOUR SECURITY IS IN JEOPARDY
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Givized13
(@Givized13) reported
@VodafoneUK I've already went through your support crap multiple times, every time I do you lot fix it after a couple days, then it craps out again, so I'd rather not deal with the hassle this time
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Chris Riley
(@chris_riIey) reported
@VodafoneUK @ThomasDMM1 frustrating that this functionality is taking so long to fix or frustrating Vodafone/YouTube are seemingly unable to provide us with a better update than that…
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sτΔrκ
(@starkxtweets) reported
@VodafoneUK hey! When's the resolution expected for the YouTube Premium issue? Online chat couldn't give anything other than "we are aware of an issue but your pack is absolutely fine". It's not. I'm paying for a service I can't use currently? Please provide some more detail?!?
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Helen Stewart
(@fashion_witch) reported
@VodafoneUK 3 of 4..... SO that's 2 hours to sort out my being knocked off a contract of 30 years standing,my services cut off, for a bill YOU AGREE I NEVER OWED for which you give me an £80 credit. That's £1.23 per hour for the 65 hours spent to date, and now you overcharge me
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Daisy
(@Daisy40947389) reported
@VodafoneUK such poor customer service all lieing 8 people I have spoken to this is appalling