Vodafone Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (21%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Iwona Sadowska
(@IwonaSadowska) reported
from
City of London, England
@SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK
-
Delia Ozarchevici
(@deliavici) reported
from
Paddington, England
@VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
-
Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
-
rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice
-
thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.
-
rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
-
Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
-
Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today
-
Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
-
William
(@willyhamm) reported
from
Hackney, England
@Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’
-
Ian
(@Vig79) reported
from
Lambeth, England
@VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.
-
rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
-
rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.
-
rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Dale
(@DaleABBurn) reported
@VodafoneGroup @VodafoneUK This is what I *have* done, and it's been problem after problem after problem. I just want a router delivered, but apparently 4 attempts is not enough. Just had another delivery fail today. Well imagine my surprise.
-
Dominic Ponsford
(@DomPonsford) reported
Does anyone have any experience of having a perfectly good home broadband connection switched off in the process of upgrading an existing account with @VodafoneUK ? In customer service hell waiting six weeks for @OpenreachHelp to reconnect me. Is there any escape?
-
Gary
(@garygeesoul) reported
@VodafoneUK please help me to get mck code for my phone
-
**** FITSWELL
(@DickFIT26753817) reported
@VodafoneUK Your customer service is crap.
-
Simon
(@sportingrelic) reported
@VodafoneUK @JustEatUK Dark, pelting down with rain so can't beat a traditional fish & chip dinner..... 👍
-
Mike HJ
(@mikehj29) reported
@VodafoneUK How can multiple mobiles all using different Vodafone SIMs, all experience between 0-20% signal strength, but when putting TalkMobile SIMs (that use Vodafone network), into the same handsets at the same time and location, suddenly all get 100% signal strength?
-
agm
(@agm03720559) reported
@VodafoneUK what are the support times for home broadband please?
-
Jim Holmes
(@leftleaningjoe) reported
What utter crap @VodafoneUK broadband is: the false promise - backs up to mobile - got a fault call us “I’m sorry the team aren’t here at the moment”. Costumer satisfaction falling. Can BT or Sky do better?
-
Abigail Walton
(@AbigailSarah4) reported
@VodafoneUK All Sorted - thank you so much, Davo! I really hate being a public complainer but I asked for help privately three hours ago and this is the only thing that’s inspired any action at all 🥲 I just didn’t know how else to get help!
-
Josie
(@josieshmelon) reported
@VodafoneUK I set up a direct debit when I took out my contract. Why have I just had a text to say payment overdue & you’ve added £5 when you’ve not attempted to take money.. nor tell me there was any issue with the direct debit. I’m not having £5 added for your incompetence