Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/09/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hammersmith, Croydon, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Hounslow and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCroydon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Peterborough, England

    @VodafoneUK I’ve been with Vodafone for over 20 years but if you live in Peterborough city centre don’t go with them. The signal has been non existent for over 6 months and the customer service is appalling, even at directorate level!

  • domtsmith Dominic Smith (@domtsmith) reported

    @VodafoneUK Thanks but I think you've missed the point. You're promoting something as 5G ready but then restricting the speed to that of 3G! And I currently get 90+ Mbps download on my 4G device / service anyway!

  • Kerry_Coops15 Kerry Cooper (@Kerry_Coops15) reported

    @VodafoneUK is 4G down?! Nothing loading for over 2 hours… driving me insane!

  • rutheepalmer Ruth Palmer (@rutheepalmer) reported

    @VodafoneUK no wifi signal all morning in SE23 even though network status online shows all ok and device too. Can you help please?

  • Ganesh1287 Sustainable future (@Ganesh1287) reported

    @VodafoneUK @VodafoneGroup I will file a police complaint and file a defamation suit in the Karnataka High Court for 1 crore compensation.

  • Liek81378226 Liek (@Liek81378226) reported

    .@VodafoneUK is your service down in C London? Restarted dongle, phone and laptop numerous times but still no Internet connection. Very difficult to work from home if nothing apart from Vodafone 4/5g, and that's down.

  • sidyoutwit Sid Philip (@sidyoutwit) reported

    Anybody else having issues with @VodafoneUK? I can't seem to use 4G. It steps down to Edge and works for a bit then goes back on 4G and stops working

  • JBTSpodcast_ Just below the surface podcast #JBTS (@JBTSpodcast_) reported

    @VodafoneUK why is your 4G signal suddenly terrible? For a week or so now I can’t get 4G in places it used to be fine

  • LordjJay Lord Jay (@LordjJay) reported

    @VodafoneUK Hi I wonder if you can help me I’ve been trying to upgrade my phone for several weeks can’t get through can someone call me

  • Kieney_1912 Kieney (@Kieney_1912) reported

    Been trying to get broadband with @VodafoneUK it’s been cancelled 4 times now and every time it’s a different reason … not the best experience for a first time customer..