Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/10/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Newham, Hackney, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • Naineschristian Nainesh (@Naineschristian) reported from Stratford, England

    Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • wickes40 julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported from Godstone, England

    @paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • only1womble Dave (@only1womble) reported

    @VodafoneUK contract ends today, got offered a poor deal. Do you not want to keep customers? Been with you about 20yrs. Tried the chat bot box and got cut off. Not the service it used to be.

  • W59Sharon Dame Shaz59 #backto60 #waspi #IStandWithUkraine (@W59Sharon) reported

    @EcoFrench @SamsungMobile @VodafoneUK I would never switch to Samsung. Many years ago I had a Samsung Galaxy 4 and it was nothing but trouble. Always crashing. Replaced twice before I gave up on it.

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported

    I swear **** off @VodafoneUK and your garbage network!

  • IM88408731 I M (@IM88408731) reported

    @VodafoneUK No, the damage has been done, and completely ignored for far too long, i've lost all faith in vodafone and will make it a public issue, as i take my business elsewhere

  • EmmaCar29734295 Emma Carney (@EmmaCar29734295) reported

    @VodafoneUK Wow on a chat for two hours now with no resolution! This is following a trip to store and a call…. @Ofcom @VodafoneUK are really doing the worst job for customer service I have ever experienced!

  • EmmaCar29734295 Emma Carney (@EmmaCar29734295) reported

    @VodafoneUK I’d like a mobile network with people to resolve complaints and fix issues, it would also be nice after over 20 years of loyalty to @VodafoneUK if you cared enough to keep customers

  • only1womble Dave (@only1womble) reported

    @VodafoneUK I got a code for a deal. I called got told online only, I went online got told app only. After about 40 minutes on the web chat I eventually got someone who seems to know what they are doing. It shouldn't be so hard for a customer of 20+yrs to stay with you.

  • politikyanlis pope werto. (@politikyanlis) reported

    worst customer service, worst app experience, worst coverage IN THE WORLD thanks @VodafoneUK

  • NotThatShaz 𝚂h𝚊z (@NotThatShaz) reported

    @VodafoneUK The issue was not being able to watch a game of football without garbage network cutting out.

  • Mick131076 Michael Beale (@Mick131076) reported

    @VodafoneUK after multiple calls and discussions with agents and bot you still continue to charge me for a service I do not use. This is a joke and at a time where cost of living is increasing for everyone.