Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, Southwark, and Bromley.

City	Problem Type	Report Time
Croydon	Internet	2 days ago
City of Westminster	Phone	10 days ago
Wandsworth	Phone	12 days ago
Southwark	Total Blackout	17 days ago
Croydon	Wi-fi	21 days ago
Wandsworth	Wi-fi	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 48 seconds ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 2 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jessica Pollard (@jessicapollard) reported 2 minutes ago from Bromley, England

  @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

• 
  Aimee lou (@Aimeelo02455188) reported 4 minutes ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 9 minutes ago from Bromley, England

  So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 11 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Ben Dodds (@BenDodds3) reported 14 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  Ben (@BendyBen999) reported 15 minutes ago from Banstead, England

  @VodafoneUK Did you read the he thread. It’s not me you need to help ....

• 
  Perc Angle (@scottPILLgram) reported 17 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  Dimitris Pikros (@DPikros) reported 25 minutes ago from Southwark, England

  @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

• 
  Michelle Hastie-Wild (@hastiepops) reported 25 minutes ago from Worcester Park, England

  @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 26 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Mary Denyer (@denyermc) reported 40 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  Mark Phillips (@wondermouse) reported 41 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  MARK A IZATT (@markaizatt) reported 42 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  Matt Scammels (@Matbeluca) reported 48 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Thames Ranger777 (@Ranger777Thames) reported 50 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  David (@gingertrvlguru) reported 54 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 56 minutes ago from Bromley, England

  Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

• 
  Paul whelan (@Paul69799139) reported 57 minutes ago from Bromley, England

  @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Water With Aman (@WAman29857) reported 6 minutes ago

  @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)

• 
  CityFibre (@CityFibre) reported 7 minutes ago

  @CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.

• 
  Arjun Chohan (@ArjunChohan) reported 10 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 10 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  Richard Thomson (@DocThomson) reported 11 minutes ago

  @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

• 
  Kvittycat (@kvittycat53) reported 12 minutes ago

  Come on @VodafoneUK Fix my broadband!!!

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 18 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  ME NO SLEEP 👀 (@1GLENN) reported 19 minutes ago

  @VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke

• 
  Sunil (@SSunilraj6388) reported 22 minutes ago

  @VodafoneUK Hey Vodafone UK what a absolute joke of customer service , your customer support guys are clueless , spoke to a guy called Eshwar or Ishwar, says he can’t do anything , asked to talk to supervisor says there are none available , what a joke

• 
  Ste Jones (@eJ2095) reported 28 minutes ago

  @VodafoneUK Voda, if you wanted to keep loyal customers perhaps dont do mid price rise contracts, and offer loyal customers a better deal then new customers (Will say the service with you was fine i cant fault that) Maybe see you again in 12 months