Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/29/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Wandsworth, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Croydon, Newham, City of Westminster, Sevenoaks, Beckenham and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomWandsworth Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @VodafoneUK You still have not addressed my complaint.

  • WillPCooper William Cooper (@WillPCooper) reported from London, England

    @VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from Camberwell, England

    Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Hackney, England

    @VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    @VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Hackney, England

    @VodafoneUK Still have not addressed my complaint.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • CMurphyBirchall Cath Murphy Birchall (@CMurphyBirchall) reported from Lambeth, England

    So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.

  • jchnbcy John boy ➐ (@jchnbcy) reported from Poplar, England

    @VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Merton, England

    @VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported

    @VodafoneUK I’ve tried calling 4 times but the automated menu keeps repeating the same crap

  • sallycalverley Sally Calverley 💙🕷🇬🇧🇪🇺💙 (@sallycalverley) reported

    @VodafoneUK there is a certain irony in not being able to use your app because I don’t have ANY mobile signal where I live. At least make it possible to use WIFI, if you can’t increase coverage.

  • PhilipA75007120 Philip Anderson (@PhilipA75007120) reported

    @VodafoneUK if your going to a festival don’t get Vodafone 😡 couldn’t share anything with friends family. (Rewind festival Macclesfield) service is an absolute disgrace. Pity theres no competition for this!! Shite

  • Tone_Controller Tony Fisk (@Tone_Controller) reported

    @VodafoneUK Bugger the beer. Bugger the rugby. Bugger the "rewards". Bugger the "exciting" folding phones. Bugger the competitions. Provide a working 4G service across the South of England, and don't shut down SureSignal until you have.

  • NixonKeri Dr Keri Nixon (@NixonKeri) reported

    So frustrated with @VodafoneUK is there anyway of actually talking to someone?! Been cut off 3 times & sent a link to the app!! I want to actually talk to a human!! Appalling customer service!

  • Lodainn Graham Brunton (@Lodainn) reported

    @VodafoneUK Very rude. Start a phone conversation, put me on hold for 10 mins then cut me off at 2005! Customer retentions huh???

  • JoshAlexCairo Josh Scully (@JoshAlexCairo) reported

    And @VodafoneUK, if there remains another usable network that doesn't do this, I'm ditching you. Incidentally my contract comes to an end a month after the reintroduction of these fees.

  • BethSENDFE Beth MSET MCCT (@BethSENDFE) reported

    @VodafoneUK It’s in hers. There’s no point checking the order, it’s been cancelled. We’ll be going to a different network. Never seen such appalling customer service

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • Tone_Controller Tony Fisk (@Tone_Controller) reported

    @VodafoneUK @JohnBro72984163 The hell with your 5G. How about some 4G in our village now that you are shutting down the almost unusable 3G that only works if you have a Suresignal, which you are discontinuing? Don't say "WiFi calling" - that's a cop-out, and will cost many customers more money.