Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Tower Hamlets, London, Lewisham, Croydon, Bermondsey, Newham, Southwark, Paddington, Ealing, Hampstead, Dagenham, Hackney, East Ham, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏
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Tim Easton
(@timeastonco) reported
from
Camberwell, England
@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
@philsturgeon @VodafoneUK That is the big problem with eSIMs
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Rj
(@whatswithRUDOLF) reported
from
Camberwell, England
@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
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Quentin
(@quentinnield) reported
from
Camden Town, England
@VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus
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kateesdaile
(@koolkate1) reported
from
Camden Town, England
@VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!
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Oliver Waller
(@skulksaround) reported
from
Lambeth, England
@VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp
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Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
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Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
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Velvet Thunder 🇵🇸
(@Rogu3Ph4nt0m) reported
from
Camberwell, England
@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
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Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
@Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒
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Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
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Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
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Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Jones
(@jonno1607) reported
@marty5552 @VodafoneUK The internal parts are made in china,they are what we call very cheap generic unit,same unit inside a £2:99p watch customer came in for new battery,taking back off we nearly fainted because of unit same as our cheapo watches at £2:99p Talk about getting ripping off.
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Pete Donohue
(@peterdonohue1) reported
@VodafoneUK What a surprise that you **** up the billing process AGAIN and then try to blame customers when your app has failed! Brilliant! Absolute shocking customer service AGAIN!
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Brett Parker
(@sommitrealweird) reported
@VodafoneUK Well, that's a holding message if ever I saw one, I should point out that I do work for an ISP, and that sort of response from us would be entirely frowned upon. Still no mention of what the cause was, nothing on what the resolution was, just vague "we're always improving".
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Ed
(@mindmodeller) reported
@OpenreachHelp Your system does not work. A vulnerable person without a phone for nearly 2 weeks. @VodafoneUK no help, openreach no help.
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Nilesh Rajput
(@NileshR60465916) reported
Talking about the world's telecom company, the most worst service is that of Vodafone. There is no support from their customer care.@vodafoneIN_Fdtn @VodafoneUK
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@AirtimeRewards @VodafoneUK I hope not. This is the first time I’ve had a problem claiming £10 off my bill as you’re usually pretty quick doing it. I just didn’t realise it would take this long. I don’t understand what’s gone wrong as you can see from the screenshots that I claimed £10 off on the 4th May.
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Benjamin P. Taylor 86/100 LinkedIn posts
(@antlerboy) reported
It 2021. Why no learned: - 'help' chatbots on websites are inherently crap - intrusive loud interruptions to their hold music to say how busy they are just irritate - COVID is no longer an excuse for lack of service? Yes, I am on hold to @vodafoneUK, why do you ask?
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Luke Harrison
(@madebyluke) reported
@VodafoneUK why has the WiFi support on @TfL stopped, I got no warning and signed up to Vodafone to use this service. I didn't get any notication about this, it seems the service is removed. Can you please confirm.
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Nicola Sharp
(@NSharp3) reported
@VodafoneUK is there an issue with home broadband in the CH5 area. Last few days the internet keeps cutting out and flashing red on the router at various points in the day/night. Seems to be on server in Shrewsbury when usually it’s Manchester and never drops out at all.
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In2town Lifestyle Magazine
(@In2townmagazine) reported
@VodafoneUK why has one of our team been on to your tech team all day and still no solution. is Vodafone the worst mobile provider