Vodafone Outage Report in Thornton Heath, Greater London, England
Why is my Vodafone service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 4 hours ago |
|
|
Internet | 21 hours ago |
|
|
Internet | 1 day ago |
|
|
Wi-fi | 1 day ago |
|
|
Internet | 1 day ago |
|
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
StaceyPandaStrachan (@strachan_stacey) reported from London, England@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
-
R (@Rahuss_) reported from Stratford, England@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code
-
Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
-
Keyth (@kdrickards) reported from Camberwell, England@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
-
Guy Miscampbell (@guymiscampbell) reported from Camberwell, EnglandHi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
-
King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England@VodafoneUK Internet has been down since 1am
-
Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England.@VodafoneUK signal at Paddington is dire today.
-
F O S T E R (@alicefoster) reported from London, England@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
-
Ghalib Khan (@GhalibMK) reported from Paddington, EnglandAs usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
-
Levison Wood (@Levisonwood) reported from Wandsworth, England@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
-
Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.
-
Levison Wood (@Levisonwood) reported from Wandsworth, EnglandI don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
-
Gordon McDonald (@gordonmcdonald) reported from Hounslow, England@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
-
J. (@Lockett57) reported from Poplar, England@VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.
-
rocinante (@Rocinante_797) reported from Bromley, England@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
-
Vikki M (@Vikki_L_M) reported from Paddington, England@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
-
Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, EnglandHey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.
-
Princess Andrea 💋 (@sweetPrincessm1) reported from Camden Town, EnglandAin't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
-
Mark Dunne (@MarkDunnes) reported from Stratford, EnglandShocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have
-
Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported from Camden Town, EnglandWow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
jen wilson (@jenguin83) reported@VodafoneUK trying to get my PAC via text but not working, any advice please?
-
Charlie (@cmackenzies) reported@VodafoneUK Tried that and haven't received a response for a week. No problem, I'll get my broadband from somewhere that doesn't think my name is too long!
-
bluehamsterjam (@bluehamsterjam) reported@VodafoneUK 3 weeks into complaint and no resolution. Director's office are no use, have no interest in resolving issue. Holding me to ransom as I can't even move my number. Shocking service - or lack of.
-
Rishma (@iamrishma1) reported@VodafoneUK If I ever get signal.
-
**** Tilt (@Maxi_Tilt) reportedI’m abroad and my data and cellular network have been cut off. I spoke to your staff multiple times before travelling to avoid this and it’s still happened to me again! I was stranded today with my wife and 10 month old baby unable to get an Uber! @VodafoneUK @VodafoneGroup
-
deb clarke (@clarkedeborah) reported@VodafoneUK @vodafoneUK that is simply not true. I’ve terminated it without ringing anyone. You need to have a good look at your processes from a customer perspective. I’ll never use you again.
-
KALKI (@KALKIRAM2) reported@VodafoneUK vodafoneidea problem there recharge methed tower not convenient services
-
Prashant Jatav (@Prashan88615702) reportedWhat happen @VodafoneUK @ViCustomerCare my vodafone number 8006447123 What is the problem? Vodafone has closed my number. I have been worrying to get my number for the last 2 year, but Vodafone is not taking any action on any of my problems.@VodaIdea_NEWS
-
Sourav (@suman1317) reported@VodafoneUK I am not getting any support from vodafone @ViCustomerCare
-
William Stewart (@William04150909) reportedDon't hear many people commend @virginmedia on their service, but have thoroughly enjoyed my time using the gig1 they provide never had a problem in 10 years of using them. But £34 for 2 years for same speeds and apple 4k TV @VodafoneUK isn't an offer to turn down!