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Vodafone outages and service status in Thornton Heath, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, and Southwark.

CityProblem TypeReport Time
Wandsworth Internet 20 days ago
Southwark Internet 24 days ago
Wandsworth Phone 25 days ago
Croydon Total Blackout 2 months ago
City of Westminster Internet 2 months ago
City of Westminster Internet 2 months ago

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • willmothj
    James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • Rogu3Ph4nt0m
    Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • IanDavidRoss1
    @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • whatswithRUDOLF
    Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • HCook13
    Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • Paul69799139
    Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • gingertrvlguru
    David (@gingertrvlguru) reported from Lambeth, England

    @VodafoneUK @whatneildid The press release seems to indicate that Voda simply haven’t paid up (enough)… “All mobile operators will be able to access the London Underground WiFi, as well as BAI's neutral host mobile network, which can also be made available to the Emergency Services Network (ESN).”

  • Matbeluca
    Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • skulksaround
    Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Yet AGAIN @VodafoneUK I’m having issues with my 4G data. Can’t connect to websites and WiFi radio keeps buffering. I’m absolutely sick of this

  • danielayersuk
    Daniel Ayers (@danielayersuk) reported from Camberwell, England

    @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

  • lhom
    Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • wickes40
    julia wickes (@wickes40) reported from Bromley, England

    @VodafoneUK Not working id like to speak 2 a manager

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • charliecassen
    Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

  • bret_plays
    Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • alicecousins92
    Alice Cousins (@alicecousins92) reported

    omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

  • Plaistovian
    Cllr John Morris (@Plaistovian) reported

    Hi @VodafoneUK, I just spoke to Paul at Vodafone, who went above and beyond to try and help, and I'm very thankful. I just wish there was an easier way to contact you directly to provide feedback.

  • oshltwadup
    ShafeLife (@oshltwadup) reported

    @popcorn_amazing @AJRAllModCons @VodafoneUK Youre an idiot if you think that works

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

  • mugen112
    really.. who cares!! (@mugen112) reported

    @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness

  • yornikah
    YORNIKAH (@yornikah) reported

    Agreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK

  • FarmerJoeShow
    Joey ap Joey (@FarmerJoeShow) reported

    @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

  • Hannahh182
    Hannah 🦦 (@Hannahh182) reported

    @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

  • doctordolla4
    SJ (@doctordolla4) reported

    I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

  • LAPage101
    Lauren Page (@LAPage101) reported

    @VodafoneUK so your useless call centre stating no service in Ipswich area for 3 days now, no idea when it will be sorted yet you want customers to chase you for compensation when sorted? Surely YOU should be contacting affected customers?! When will this issue be sorted exactly?