Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/26/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Hounslow, City of London, Hackney, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Ealing and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • HFrancesMurray Helen Murray (@HFrancesMurray) reported from London, England

    Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭

  • Carrot79 Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • pasty_muncher Steven Bryant🥟 (@pasty_muncher) reported from Islington, England

    @VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

  • narly narly (@narly) reported from Poplar, England

    Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • jjmatthews12 Josh (@jjmatthews12) reported from Richmond, England

    @VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • Jonny_young3 Jonny Young (@Jonny_young3) reported from Camden Town, England

    @VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.

  • danielsouza Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • lewisglynn69 Lewis Glynn (@lewisglynn69) reported from Crayford, England

    @charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Luke99410249 Luke (@Luke99410249) reported

    @VodafoneUK YES!, Can you tell me the cause of the outage without using the same scripted response you have given everyone? So that people can get a better idea of how long this will be likely to last. I am not incapable of understanding technical jargon.

  • LurtisLurtis Curtis Curtis (@LurtisLurtis) reported

    @VodafoneUK @retweets90sfoo1 Yes we all have. Just admit there’s an issue and fix it now

  • woody_cafc Woody (@woody_cafc) reported

    Any danger @VodafoneUK of sorting out the internet, I’ve had no connection all day, you’re an absolute shower of **** as it is, let alone this latest episode

  • LurtisLurtis Curtis Curtis (@LurtisLurtis) reported

    @VodafoneUK But no widespread issue no? Are you really going to continue denying this?

  • DanAbbitt Dan Abbitt (@DanAbbitt) reported

    @VodafoneUK my Vodafone broadband has been down for 5 hours now. Any update on when it will be back?

  • retweets90sfoo1 retweets90sfootballers (@retweets90sfoo1) reported

    @VodafoneUK @LurtisLurtis Stop replying to everyone with the same stock message. If vodafone can access these outages with us doing the work for you, you can do it without us. Is no one monitoring outages or something? If it's down somewhere, fix it.

  • CandyApe37 CandyApe (@CandyApe37) reported

    @VodafoneUK Why is your Internet so diabolical and your customer service so rubbish every weekend? You say you'll refund for days of crap service... months later, still yet to receive any of this, the only 2 days of the week people expect service and you cannot deliver. 2/10

  • deanturneramen Dean Turner (@deanturneramen) reported

    @VodafoneUK tried to update data package to unlimited due to having to self isolate without Wi-Fi to work. That was on the 3rd of Jan Now I have no phone line along with no connection and keep getting told to wait 24 hours. Absolutely shocking service and still not resolved 🤬

  • sephster Andy Millington 🐘💉💉💉 (@sephster) reported

    @vodafoneuk I've just joined Vodafone. When ordering the phone I provided a pac code but don't think the number transfer has worked. When I insert the new sim, no network appears to be detected. Are you able to help?

  • JevonSarah Sarah Moore (@JevonSarah) reported

    @VodafoneUK you’re double charging my husband. Call you told to go to Webchat… Webchat told no-one available… help me out…do we just cancel both DD’s to cover the overcharge already taken and then reinstate the right one or… would you like to offer some customer service?!?!