Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/15/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Southwark, London, Paddington, Hammersmith, Hackney, Croydon, City of London, Ealing, Wandsworth, Sevenoaks, Islington, Hampstead, Tower Hamlets, Camden Town and City of Westminster.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • janisbonada JMC (@janisbonada) reported

    @VodafoneUK no 4g network in Eastleigh. Been terrible for days now there's nothing!!

  • melhugsopera Melinda Hughes (@melhugsopera) reported

    The new @VodafoneUK approach to not answering the phone or having any online chat people available is really the last nail in the coffin. Will be happy to leave. They have reduced themselves to a zero service phone provider.

  • mayur64654603 mayur (@mayur64654603) reported

    @ViCustomerCare @VodafoneUK @ViBusinessIndia My active since use 2018 number deactivated my Vodafone without any notice dont use Vodafone service

  • ItsLondonAndy 🤷🏼Tall Andy🤷🏼 (@ItsLondonAndy) reported

    @VodafoneUK please can someone message me the phone number for Vodafone UK Head Office where I will actually be able to speak to someone about a complaint logged with the exec team. Fed up with being pushed pillar to post and fobbed off by people.

  • ashley_381 Ashley Johnson (@ashley_381) reported

    @VodafoneUK Tried to do it online and I keep getting an error message. I'm told that even though it's on my account I'm not entitled to it as I don't have an existing mobile line with you. Very frustrating. I do have broadband and landline with you. Can you help??

  • AroopDas5 Avenue of Revenue (@AroopDas5) reported

    @VodafoneUK @Bharat00072015 Why Vodafone India afraid of Jio. We are still Vodafone customer and will remain. Then why your management fearing Jio. Please take the challenge

  • BChandler991 B Chandler (@BChandler991) reported

    @VodafoneUK I have checked and download and upload on phone it's okay. But still not working on hotspot. I have tried different devices and tried restarting 😣

  • Ross_Anthony91 Ross Anthony (@Ross_Anthony91) reported

    @VodafoneUK can you please respond to my tweet about seeing if my phone is unlocked. You already replied and then stopped without giving me any information and trying to call customer services is useless

  • Mikeybhoy77 MB3H@N (@Mikeybhoy77) reported

    @VodafoneUK words can’t describe how disappointed I am with your web chat teams after being cut off from a from more helpful advisor on the phone, not the way to treat a loyal customer of 15 years with multiple accounts and who’s been badly let down by Vodafone

  • JamesMi36448366 James Millar (@JamesMi36448366) reported

    @VodafoneUK think Ive sorted it - will see, meanwhile Vodafone started this reduced service on purpose for no good reason.