Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, Paddington, City of Westminster, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Henry Stewart
(@happyhenry) reported
from
Hackney, England
@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@RichardConBod @VodafoneUK Agreed. Awful company.
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Ash Watkins
(@_ashwatkins) reported
from
Lambeth, England
@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Sean CPFC
(@SH20CPFC) reported
from
Ilford, England
@VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.
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thegingervegan
(@thegingervegan1) reported
from
Hackney, England
@elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.
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.
(@JS2017JS) reported
from
Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mert Uzundal
(@yarikvadi) reported
@VodafoneUK Why do @VodafoneTR help us get robbed?! My dad's monthly bill is almost thrice high because @VodafoneTR cannot protect him. They apparently help some company called "content board" take money from people's accounts. And they ask for extra money for digital protection!
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MarkBaldwinuk73
(@markgooner73uk) reported
@VodafoneUK customer care? I seem to always get the ones who don’t care and are happy for me to just leave. Customer for 15 years with a number of accounts! Happy to leave if that’s the case
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Mpmrsm
(@mpmrsm) reported
@VodafoneUK I tried these actions last night and the network issue persisted. This seems to be a reoccurring problem and is not getting any better. Not happy at all and wished to compensated immediately.
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RandomPixels
(@xRandomPixels) reported
@McScruff111 @VodafoneUK I just received an email, hmm maybe call them or use web chat.. Apple having major supply chain issues right now, even on their site it shows an ETA of November.
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Martha Henson 💚🌍
(@marthasadie) reported
I have never experienced a more broken user journey than @VodafoneUK. I seem to have hit EVERY single fail point in their service design with a slight edge case. It has cost me maybe 6-8 hours of my time on calls/messages/chat to sort. Imagine how much it is costing you Vodafone.
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Bethany Sammonds
(@BethanySammonds) reported
@VodafoneUK spoke to someone yesterday about our broadband being down, they referred to an engineer who was meant to contact me, hasn't, neither have I had the text with case and phone number. Been on hold today for over an hour with no resolution. Can someone help please?!
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Dave
(@block6gooner) reported
@VodafoneUK 2 days of no mobile coverage in the GU4 area. The update says you are “having trouble reaching the equipment”. It’s next to a football pitch with access from a road????
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ryan fuller
(@ryanjfuller) reported
@VodafoneUK worst broadband provider on the planet. Been without Internet for 2 and a half days now and no explanation! Just told "will be back on in 24 hours" well obviously not!
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Yole Q ⚡️🏳️🌈🏳️⚧️
(@yoleqr) reported
Is @VodafoneUK down again????? #Vodafonedown
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Lowri Paynter
(@Dramaqueen1987) reported
@VodafoneUK can you please explain that whenever I try speaking to an actual real life person I keep getting knocked off? Really important I speak to someone, and have been trying for the past hour to do so! Shocking customer service 😤