Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Newham, Tower Hamlets, Southwark, Hackney, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Newham |
Internet | |
| Tower Hamlets |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.
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R
(@Rahuss_) reported
from
Stratford, England
@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code
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Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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narly
(@narly) reported
from
Poplar, England
Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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William Clark
(@Will527) reported
from
London, England
@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Steven Bryant🥟
(@pasty_muncher) reported
from
Islington, England
@VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating
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Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
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Daniel Souza
(@danielsouza) reported
from
City of London, England
I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1
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morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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💙Nic Perrins🇪🇺
(@nicperrins) reported
@VodafoneUK I need to buy a mobile wifi hub from you today. Your website isn't working (I've tried 3 different browsers) and I've been on hold to your sales dept for almost half an hour. Sort yourselves out - this is pretty disgusting service.
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Dec Pike
(@DeclanPike) reported
@VodafoneUK I’m not wasting anymore of my time. I’ll be sure to tell everyone I know about the shocking service you have at Vodafone. I’ve just reading your Twitter Page and every single comment on there is a complaint and by the level of service I’ve received tonight I’m not surprised.
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Wali Nazar #TeamPatient💚 #TeamNHS. #PatientVlog
(@WaliNazar1) reported
@VodafoneUK very poor customer service for the last few days Your home workers have poor connectivity, drop calls & dont ring back, your robotic chat assistance is useless & your customer retention is non existent I think it’s time to leave for a new provider
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Food_Fascist
(@Food_Fascist) reported
Are there any other rural @VodafoneUK customers who are as p'd off as me that they are suspending their suresignal support and clearly haven't rural-proofed the alternative?
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Mķhů🇿🇼🤲🏾
(@mukumoya) reported
@financepapi__ @VodafoneUK They have by far the worst customer service and have a major track record of over billing
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Dec Pike
(@DeclanPike) reported
@Mattdyas @VodafoneUK The worst company for customer service - absolutely shocking
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Tree Sturgeon 🔥🚴♂️🌳
(@philsturgeon) reported
@VodafoneUK You have never once helped with any problems. Your phone service is incredibly bad, customer service is rude, I cannot escape my contract, and I’ve had to forward a physical sim to the middle of France and change my bike tour to meet it despite being an eSIM user. You can’t help.
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Paul
(@Paul25278928) reported
@VodafoneUK @PlateDeals @MatchPint Also had trouble in several costa coffee shops whilst in London. Told they didn't participate despite being a regular costa shop.
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Claurz
(@claureinne) reported
@VodafoneUK your mistake of having my incorrect details on your system is costing me an extra £170. Im on my 3rd phone call to recify this. Very unhappy with *** you that a loyal customer of 15 year!
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That Red Haired Dude
(@MikeyClewer) reported
@VodafoneUK done that, same issue, i load up the paypal app too and when i log in, it goes to a white screen that is it, but if i connect to WiFi then no issue