Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/30/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Newham, Paddington, London, Croydon, Oxted, City of Westminster, Hackney, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomNewham Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Poplar, England

    @VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KeepTheFizz Emma Mansfield (@KeepTheFizz) reported

    @VodafoneUK countdown to upgrade begins. Nearly Three years without upgrade that was never sent and still paying for it. You Bring shame to loyal customers 20*years.

  • versacevains she works in fashun (@versacevains) reported

    @VodafoneUK I paid my phone bill, it has come out of my account and now you’re saying it’s stuck in a domain! How is this my problem?? You turned all my calls and data off but you took the money out already

  • srikants2 srikants2.nft (@srikants2) reported

    @VodafoneUK @VodafoneIN_News @ViCustomerCare While deactivation authority mail was not asked. Post sending mail also it is deactivated more than 24 hours now. I dont know what kind of service you people are giving, If corporate connections are treated like this, Aam admi ka toh chhod hi do

  • mynydd001 Gareth Rowlands (@mynydd001) reported

    @VodafoneUK do you often bill people for product that they have never had and then keep them on the phone for nearly 2hours! Think a customer service course may be needed!!!

  • katslittlestars Katja Lehmonen (@katslittlestars) reported

    @VodafoneUK @shanethegooner I've got the same problem. I was sent login details so I don't understand why I can't log in. Why does the email not say I can't log in until broadband is connected?

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @VodafoneUK Hi I tried your WebChat the sales rep told me he couldn’t offer to price match o2 and said the prices on the website were all that was available. Couldn’t offer anything for a long time customer which was very disappointing. I will be switching to o2 for the better deal.

  • mel_cg3 Mel CG (@mel_cg3) reported

    @VodafoneUK #complaint waiting 2hours for a call from a Vodafone manager. No call back!😡

  • B_A_S_Wales Business Advice Solutions (@B_A_S_Wales) reported

    After 45 days why would I expect @VodafoneUK to achieve anything else but failure to transfer a private number to a business number. “We completely understand Sir” no you don’t. #poor-attitude #no-satisfaction #vodafonebusiness

  • lochvue Mark #IndyScot #FBSI 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🕷️ (@lochvue) reported

    @VodafoneUK Spent all of yesterday doing that and got nowhere. Sachin even told me you can't make a complaint about an ongoing technical issue with your Twitter team 🤯

  • _HappyFish_ Lorraine Cope (@_HappyFish_) reported

    @VodafoneUK We've done ALL of this. You've sent 3 x engineers who say the problem is the router. You've sent new routers. We still have NO internet. You say you won't cancel and compensate us until the issue is fixed and you CAN'T fix the problem. We are trapped in this ridiculous limbo.