Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Ed King
(@edkingUK) reported
from
Lambeth, England
@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Sheila Bailey
(@SheilaMaryBaile) reported
from
Ilford, England
@rebeccaejulian 14 working days. So nearly 3 weeks. @VodafoneUK has zero customer service.
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
Shocking service from @VodafoneUK. They have messed up and I have spent over a month trying to sort. The conversation is now circular and I can’t upgrade my contract. No one I talk to has any authority to do anything! Please help!
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere
(@oesi_expat) reported
from
Kingston upon Thames, England
@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Andy Field
(@AndyField1) reported
from
Kingston upon Thames, England
@VodafoneUK what is the problem with your data services in KT3
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Nadia_Khaliq
(@khaliq_nadia) reported
from
Paddington, England
@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
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SteveM
(@stevemills_work) reported
from
Poplar, England
@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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rizvonov fayoz
(@fredycruger) reported
from
Hounslow, England
@VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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Shailesh Grover
(@sgr0ver) reported
from
Kingston upon Thames, England
What’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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happyborg: decentralising & democratising
(@happyborg) reported
@GeorgeMonbiot @VodafoneUK I had completely the opposite experience when my dad died and we need to cancel his @Guardian subscription. It was literally the easiest thing I had to do at the time. Lloyds Bank bereavement service cocked things up. All staff were great but it lead to them giving mum £500.
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Nirmal Singh Benning
(@Tezcatlipoca66) reported
@GeorgeMonbiot @VodafoneUK Cancel the direct debit, explaining it to your bank, job done.
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Roger H Edwards
(@SgethinH) reported
@GeorgeMonbiot @VodafoneUK I suspect it's more 'corporate incompetence', such an account should have been moved from front end by any of their staff into a file for deceased customers - mind you in bad companies staff tend to be 'trained(!?) to follow set procedures and not to think for themselves.
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adrian warren
(@apgloria) reported
@GeorgeMonbiot @VodafoneUK Try leaving BT Sport, I had a full blown row with a very aggressive idiot on the other end of the line, I will never go near them again
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𝔸𝕟𝕘𝕖𝕝𝕒
(@angelakittycat) reported
@GeorgeMonbiot @VodafoneUK Had to contact all the agencies after a relative died before lockdown, all very helpful and had deets to deal with it. Some customer services were also very sympathetic and truly sorry for loss. Surprised me that it wasn't more unemotional call handlers.
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Catherine Russell
(@catherinerusse2) reported
@GeorgeMonbiot @VodafoneUK Good and thank you. Had exactly the same situation with my Dad years ago. I set him up a @vodafoneUK account which he never used as he died days later. Dreadful service.
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Roger H Edwards
(@SgethinH) reported
@DaveLGilmore @GeorgeMonbiot @VodafoneUK They will all put it down to 'DPA','GDPR' ...or whatever it's called this week!
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Jay Lam
(@JLameer) reported
@GeorgeMonbiot @VodafoneUK Vodafone UK is terrible. They charged me for a new line I never asked for and they never sorted it out properly. Never got all my money back, wouldn’t touch them with a barge pole.
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Tony
(@Tonester_7) reported
@GeorgeMonbiot @VodafoneUK This sorry tale echoes my experience administering my mothers estate. For me it was an internet company (though there were others similarly obstructive). I raised a complaint about an individual who didnt even offer condolences & was assured their behaviour would be addressed.
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Rantometer
(@Rantcentric) reported
@radioheadjen @GeorgeMonbiot @VodafoneUK Going into their store in Bournemouth just as bad. They inquired why I was there, then insisted other customers get served before me because my issue would take longer than ten minutes. I was waiting over an hour to be served.