Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/28/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Fulham, London, Wandsworth, Paddington, Camden Town, City of London, Hammersmith, Hackney, Hounslow, Croydon, Newham, City of Westminster, Sevenoaks, Beckenham and Tower Hamlets.

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City Problem Type Report Time
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomWandsworth Total Blackout
United KingdomLondon Internet
United KingdomLondon TV
United KingdomPaddington Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK Sort out your customer service before talking about 5g. #leavevodafone @VodafoneUK

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    Contract £76 a month, first time run over the data by 6GB accidentally & have been overcharged by £175! Disgusted! Aweful customer service! Cutting the line on purpose! @VodafoneUK @VodafoneGroup @MoneyTelegraph @8amy232 @vodafoneCEO#cheaters #poorcustomersirvice

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡

  • Vig79 Ian (@Vig79) reported from Lambeth, England

    @VodafoneUK Can someone please explain why the mobile app NEVER works. Everytime I have tried to use it in the past two months it has failed. Updates etc are all current. This is not good enough.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • C4U_Claire Claire Johnson (@C4U_Claire) reported from London, England

    Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from City of London, England

    @SurbitonMoan got an update from #EE re lack of signal: they can’t send engineers to fix it due to H&S. so this is first to fix. Next update 12 Nov. No hurry there!!! Glad have moved to @VodafoneUK

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK you sent an email telling me the price of broadband is going up and to call if I want to cancel yet when I call I sit for an hour each time waiting for someone to talk to #Vodafone #notevenajingle #CustomerService

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK The agents or customer Vernice team cut me of three times while I was trying to resolve this issue. On the third time, in a space of 15 min I asked the agent to call me back, giving him my number but that never happened.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK finally fixed. Fault began on Wednesday. All down to @WeAreOpenreach @OpenreachHelp buggering lines up but the customer service has been awful. Can’t believe I have to pay today

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Sort out your customer service first!! #worstnetworkever

  • willyhamm William (@willyhamm) reported from Hackney, England

    @Newhall70 @VodafoneUK Vodafone hustle everyone with shit contracts - my dad pays them a ******* fortune for a nothing contract!!!!!!’

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • _h_wisher Hannah (@_h_wisher) reported from London, England

    Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare

  • fredycruger rizvonov fayoz (@fredycruger) reported from Hounslow, England

    @VodafoneUK @vuecinemas Can’t retain customers and enticing with cinema ticket won’t improve your customer service! #improveyourcuatomerservice @VodafoneUK

  • deliavici Delia Ozarchevici (@deliavici) reported from Paddington, England

    @VodafoneUK I was not assisted with my query. Please confirm the estimated delivery date of my order, as I need to know if I should cancel my conteact with O2 or not. Thank you

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewHappold Matthew Happold (@MatthewHappold) reported

    @VodafoneUK I wanted to take out contract but was told I didn't pass your credit checks. No other reason. I can only assume its because I gave foreign ID and been living abroad, as there are no black marks on my credit history. Poor show.

  • Carl_E88 This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported

    @the_topiary @VodafoneUK It’s been awful in Cardiff this week, walking into the city is like a dead zone.

  • lecky1975 Leck (@lecky1975) reported

    @VodafoneUK @vodafone Yes, done that for last 2 days and says all ok. Showing 4g signal but running slow as!

  • ScootPB Scott Millar (@ScootPB) reported

    @VodafoneUK how come your trade in tool is telling me my brand new S21 has screen damage and it's only worth £190? Only fancied trading it in for an upgrade but not at that pathetic attempt of a valuation.

  • WendyWendywat Wendy Watkins (@WendyWendywat) reported

    @VodafoneUK tried your helpline on line, got cut off then got a questionnaire how did you do. Tried landline, got cut off. Mobile still not working!!

  • Swiftlozza Lauren Knight (@Swiftlozza) reported

    @VodafoneUK I am so sick of something with your internet blocking more than 1 person going on to call of duty. Never had this issue with any other internet provider and no one in the company seems to actually fix this issue for is. It's an actual joke.

  • UlrikPoulsen Ulrik Street-Poulsen (@UlrikPoulsen) reported

    @VodafoneUK It's the same here at DL14 in County Durham. Horrendously slow. It used to be ok, but in the last week or so we're getting nothing. What's up?

  • s378912 SW (@s378912) reported

    @VodafoneUK Thanks for ignoring my tweet again! Once more, any way your customers can claim compensation for your dreadful service?

  • HelenaTL96 Helena (@HelenaTL96) reported

    @_vix_x @VodafoneUK @ETitterington Did either of you get this to work in the end? I’m having the same issue!

  • Leica_streettog ジョナサン (@Leica_streettog) reported

    The worst mobile supplier? @VodafoneUKBiz @VodafoneUK Due to Queens death they've decided not to help customers as their helplines are closed! 2 days without internet faster then 3mbps. Will cancel contract I've had with Vodafone since 1987 & go to @O2 bet they help customer's.