Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/14/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, Hackney, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • Yas73652573 Yas (@Yas73652573) reported from Stratford, England

    @marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • mdakk68 akkhan (@mdakk68) reported from Poplar, England

    @VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    @Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • maxwilkes92 Max Wilkes (@maxwilkes92) reported

    @VodafoneUK I have. They say everything’s working as expected which is a complete load of horseshit (excuse my French). There is definitely an issue but apple won’t take responsibility despite thousands of people complaining.

  • 51Toffee Toffee_51 (@51Toffee) reported

    @VodafoneUK anyone else had issues with Vodafone? I applied for an unlock code on 7th Nov. Was told 7 to 10 days. It is now 4th Dec and nothing. I have queried via chat 3 times. I have queried by telephone once. And I have also sent a letter of complaint. Again nothing.

  • NeroAtNight NeroDeCate (@NeroAtNight) reported

    @VodafoneUK Unfortunately not. I didn't think I would need to take a screenshot or save a link for it if I was still in line to follow T&C's. I spoke to rep just yesterday morning and they said I'll be able to redeem them no problem too so I'm definetly not happy about this 😒

  • Dawn_Brumby84 Dawn Brumby (@Dawn_Brumby84) reported

    Shocking customer service from @VodafoneUK ordered new iPad to be delivered 30/11. Still nothing and no email to say delayed. Live chat not helpful at all ‘waiting for @DPDgroup_news to collect’

  • coralblk Coral Blackhall (@coralblk) reported

    @VodafoneUK why in this day in age do you still not have the ability to allow WiFi texting?? I’ve just joined your network and found isn’t a standard thing. I heavily rely on the need for WiFi texts through my work. What can I do without being penalised for leaving?

  • LittleOne7982 MissChaiLatte (@LittleOne7982) reported

    @VodafoneUK being told no broadband for at least 72 hours. Taken 20 minutes to be told there 'may' be a fault on the area. When we both work from home and can't get any actual response as to why there is an issue it is very frustrating

  • sharipobjecky Shari Voted! (@sharipobjecky) reported

    @MarkLeneve @VodafoneUK It aggravates me that these companies charged SO much for service, banking on the fact that they'd only have to provide so-so coverage. Now that we're all at home and they have to actually deliver the bandwidth we're paying for.

  • doombiscuits Rebecca Mills, PhD. (@doombiscuits) reported

    Sent mobile to @VodafoneUK for repair. Problem was moisture in charging port, so sent charger lead as well--as advised by them. They've returned my phone, which seems to be working, yay, but--twist!--not the charger or the SIM card. #onlyconnect #butnotyourcharger #ortopeople

  • mariellame11 mariellame (@mariellame11) reported

    @VodafoneUK the worst mobile phone network on this planet!!! God do I regret leaving EE for you!!! 9 hours 46 minutes of phone calls. Days and days waiting for callbacks. My phone hasn’t worked for over 2 months. And, don’t ask me to message you because you don’t give a stuff

  • jimmyjeans33 John Lawless (@jimmyjeans33) reported

    @VodafoneUK I DM’d you 2 days ago about something but you haven’t been arsed to reply so see if you respond to me telling you your network has been absolute shite the last few days. Can’t even load your website at the minute. Is 5G a ******* myth?