Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/22/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Paddington, London, Southwark, Hackney, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Southall, Newham, Poplar, Kensington, Tower Hamlets and Sevenoaks.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Richmond, England

    @VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ToosdeeTMH Team Toosdee 💇🏼‍♀️💈 ✂️ (@ToosdeeTMH) reported from Hounslow, England

    @VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.

  • scottPILLgram Perc Angle (@scottPILLgram) reported from Lambeth, England

    @VodafoneUK Yeah well you just lost a customer. Idiots

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

  • koolkate1 kateesdaile (@koolkate1) reported from Camden Town, England

    @VodafoneUK your app is down for maintenance and I can’t access this weeks rewards!

  • timeastonco Tim Easton (@timeastonco) reported from Camberwell, England

    @VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @VodafoneUK honestly you don’t know how to keep your customers happy too? Is all your customer complaint handlers in Egypt? Is there any in uk? I’m not happy at all

  • OTwist_69 Olivia twist (@OTwist_69) reported from Kingston upon Thames, England

    @AdmirRusidovic @VodafoneUK I can’t believe how bad their service is? They asked me to DM them. I did. they said their only social media rep and gave me a number to call? Did that. Again Egypt, shouting and threatening me to put notes on my account saying I’m to blame?

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • quentinnield Quentin (@quentinnield) reported from Camden Town, England

    @VodafoneUK why have you withdrawn Wi-fi access in London Underground stations? This is a major pain for myself and other VF users living in the capital. Please fix it or I’ll leave. I’ve been a loyal customer for 25 years plus

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported from Ealing, England

    @VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time

  • skulksaround Oliver Waller (@skulksaround) reported from Lambeth, England

    @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

  • whatswithRUDOLF Rj (@whatswithRUDOLF) reported from Camberwell, England

    @KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.

  • rougecarmen90 Carmen (@rougecarmen90) reported from Lambeth, England

    I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    @philsturgeon @VodafoneUK That is the big problem with eSIMs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tommyiy neon_tommy (@tommyiy) reported

    @VodafoneUK I haven’t been able to access my Apple/iCloud while connected to my broadband for nearly a day now. Is there a reason why this isn’t working? Everyone at home with iPhone has the same problem. Can you help?

  • Points_Fail_Ya Points Fail Ya (@Points_Fail_Ya) reported

    @VodafoneUK Still got no internet connectivity in MK6 via fibre: done turn the router off and on, done reset the router via the pinhole on the back, removed my wifi from my device and re-added it, restarted my device. Please fix this.

  • NailsXpressUK NailsXpress (@NailsXpressUK) reported

    @VodafoneUK I still have an issue with it.

  • RECJTG TG (@RECJTG) reported

    @VodafoneUK Hi, it's 2213 hrs and my whole house is dark as all my smart home lights were connected to my Vodafone Pro BB. The support team have no resolution time. So much for being a pro customer? Are there any updates on the issue/resolution time? Even worse, no proactive comms from VF!!

  • barking2009 Kobz (@barking2009) reported

    @debra_shakes @VodafoneUK I have the same issue. I do not receive any notifications connected via Wi-Fi I.e Apple phones, Ring Doorbell notifications on my phon etc…however if I disconnect Wi-Fi and connect my devices to mobile data I get all the notifications. Same problem with everyone in my household

  • Amazonprime69_ Amazonprime29 (@Amazonprime69_) reported

    @VodafoneUK Now 24 hours and still no updates online news says that all Vodafone Wi-Fi restored yet still isn’t working your suppport team won’t help and just say it’s being worked on no eta no updates yet yesterday still took the money out my bank account I can see where your priorities are

  • nibisp sibin (@nibisp) reported

    @VodafoneUK @zobomw1 iMessage not working

  • kasperwilkosz Kasper (@kasperwilkosz) reported

    My #vodafoneuk broadband has been down for almost 24h. I rely on the internet for work. I have already lost revenue because of this #vodafone this is absolutely unacceptable. When will this be fixed?

  • kierangordon3 kieran gordon (@kierangordon3) reported

    @Flob007 @VodafoneUK @skytv When iv been left with no broadband for over 24hrs and had issues since January with them admitting it's on there part I will not be paying jack. There terms and conditions says the rest.

  • gazevsswans Gareth Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@gazevsswans) reported

    @heatherr94 @VodafoneUK I’m having problems with my apple stuff HomePods icloud etc slow loading, but when I turn off wifi everything apart from my HomeKit loads fine