Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Wandsworth, Hounslow, City of London, Hackney, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Tower Hamlets, Ealing and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Phone | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Dale Francis
(@DaleFrancis12) reported
from
Poplar, England
@VodafoneUK Your network is slow and have full signal in Canary Wharf.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Freya
(@speelingmstake) reported
from
Poplar, England
Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Freya
(@speelingmstake) reported
from
Poplar, England
So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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Mo Mo Jo
(@mo_rashid25) reported
from
Poplar, England
Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Freya
(@speelingmstake) reported
from
East Ham, England
@VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jamie siggers
(@paintedman1982) reported
@VodafoneUK nearly 40 hours with no internet. A known issue engineers are working on. The only reason I know that is because I talked to someone on the app at 14:00ish yesterday. No more info and no updates. What's going on?
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New leaf
(@bigsteeeeve) reported
@yorkspride @VodafoneUK No, you've misunderstood.. Their customers would not be able to read twitter because, err, the network is down so its futile vodaphone sending out a message to say the networks down, people haven't got a network that's working to view it..
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Yvonne, the Ghost of. 🇬🇧🩸
(@ItsJustaRide) reported
@yorkspride @VodafoneUK Using WiFi so not noticed Vodafone is down yet. Definitely not had notification of outage.
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New leaf
(@bigsteeeeve) reported
@yorkspride @VodafoneUK That's what I'm saying! Most people on vodaphone won't have a network to view twitter for vodaphone to tell them the networks down. How are you using another network?
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haruma
(@haruma) reported
But, at least, @VodafoneUK will eventually raise a ticket to their tech team. Too bad they say they'll send you an SMS with the reference, but they won't. #feeltheconnection
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Robert Goulding
(@rmgoulding) reported
@VodafoneUK @bornablade How about an ETA to fix? Nit even aboe to use hotpot on vodafone either as that is broken too! I've never had a bb provider have downtime for so long. How do I exit my contract?
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Andy Richardson
(@a_ndyrichardson) reported
When will @VodafoneUK, the "award-winning network to keep you connected to the things and people that matter", allow those of us on @TfL underground services (exc. Jubilee Line) actually use 4G or WiFi? And, no, the @virginmedia monthly pass offering hasn't worked for 6+ months
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National conservative ✝ 🏴🇬🇧 No DM's
(@yorkspride) reported
Hi @VodafoneUK Why aren't you using your twitter account to inform customers of mass outage in parts of South Yorkshire. And to provide updates on when it is likely to be resolved?? #VodafoneDown
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Yam Southall
(@SouthallYam) reported
@VodafoneUK your agents this month have been utter useless with simple tasks , cant even cancel and reschedule an appointment that they made on wrong day , over 30days and faults still not fixed after various engineers aswell . Oh and still expecting me to pay full price ,joke
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Dominic Ponsford
(@DomPonsford) reported
Upgraded my home broadband with @VodafoneUK from standard package to Pro. Switched me off on 28 September and left me with no broadband or phone at all. Waiting until 5 October for next update. A poor show.