Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, City of London, Croydon, City of Westminster, Hammersmith, Ealing, Hackney, Southall, Newham, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Beren
(@berenz) reported
from
City of London, England
@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Mark Bolding-Howe 🏳️🌈
(@markboldinghowe) reported
from
Stratford, England
@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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wimbledoncowboy Esq. 🇪🇺
(@wimbledoncowboy) reported
from
Kensington, England
@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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Mohamed SHAHAT
(@mshahat_eg) reported
from
Kingston upon Thames, England
@VodafoneUK Technical challenge since day 1, called several times until I got to the tech 2 team who has made it clear they can’t help!! Invested a couple days worth of investigation to find others r having same. didn’t take ur customer service a minute to process cancellation.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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Valen🌼
(@valeenshelby) reported
from
Poplar, England
Your service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂
(@Vernia) reported
from
Wandsworth, England
@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
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Maryam Bahrami
(@MBahrami10) reported
from
City of London, England
Ordered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael O'Neill
(@mickybhoy55) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this. I’ve been with Vodafone for years without issues…
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Mark Willis 🔶 🐶🌻🚇🦺🇮🇸
(@AylesburySting) reported
@VodafoneUK @GeorgeMonbiot Oh god not "The Bot", utterly useless pretence at customer service.
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🇪🇺 M Lukhman 🏳️🌈 🇬🇧 🇮🇳 🔶 #RejoinEU
(@LukhmanM) reported
@GeorgeMonbiot @VodafoneUK Not had a problem with Vodafone but EE wouldn't be with them again even if someone else was paying the bill. Won't describe as it would include undiplomatic language every few words
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robJJ
(@robj_j) reported
@VodafoneUK @GeorgeMonbiot surely you should have an ' account holder deceased' button on every account /record that your admin Staffa access and action quickly and easily without insensitive questions to bereaved relatives ? YOU NEED TO FIX THIS QUICKLY !
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chrispalomba
(@chrispalomba1) reported
@GeorgeMonbiot @VodafoneUK Marks and Spencer are just as bad !!
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Julia Walsh
(@Julia14235) reported
@GeorgeMonbiot @VodafoneUK When sorting out my mother’s estate I learned to ask to diesel to the bereavement team. Most big co’s have them. I cancelled my own account with @BGHomeCare200 because of how inept and rude their team were.
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Jon Moss
(@jonmoss) reported
@GeorgeMonbiot @VodafoneUK So sad to read this George. Noted never to use Vodafone.
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paul torney
(@paultorney) reported
@GeorgeMonbiot @VodafoneUK I’m having the same problem with sky 🤬
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Louisa Livingstone
(@louisaliving) reported
@GeorgeMonbiot @VodafoneUK How ghastly, I'm so sorry you're going through this 😞! This is so utterly cruel of @VodafoneUK - this is about the worst way to treat ANYONE let alone a grieving family! I'm absolutely appalled!
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Tracy Orton
(@TracyOrton6) reported
@GeorgeMonbiot @VodafoneUK Appalling! Vodafone customer services should beashamed of themselves. The elderly and those struggling with new technology are being discriminated against. If you can use twitter then it miraculously gets sorted! Shame on you from someone supporting a loved one with dementia.