Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, Hackney, London, Croydon, City of London, Ealing, Wandsworth, Sevenoaks, Islington, Hampstead, Tower Hamlets, Camden Town, Southwark, City of Westminster and Welling.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Darren Pauls
(@dazzpauls) reported
from
Stratford, England
Hi @VodafoneUK do you not support merging calls on iPhone?
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back
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David Foster
(@_davidrfoster) reported
from
Camden Town, England
@VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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nick waplington
(@nickwaplington) reported
from
Hackney, England
@OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday
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さやろん🇬🇧
(@saya_lon) reported
from
City of London, England
@VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?
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Soufian
(@tonyjayfunk) reported
from
Richmond, England
How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Sofia Sferrazza
(@sofia14365757) reported
from
Hackney, England
@VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help
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Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺
(@daryljfrench) reported
from
Poplar, England
@ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Poplar, England
@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
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nick waplington
(@nickwaplington) reported
from
Poplar, England
@OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?
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AS Lambert
(@abisarah79) reported
from
Ealing, England
@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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Mitchell
(@WanderingLeo_) reported
from
Stratford, England
@VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JH
(@Est_1875) reported
Hi @VodafoneUK, having trouble contacting customer services. Everytime we phone the number 0333 3040191 and our account number in we eventually go through to voxi and then the call ends. We need to speak to someone about our broadband please.
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Aly Napier
(@annie_blackmint) reported
@VodafoneUK I've replied to you and nothing has happened apart from a robot asking the same questions I answered the last time I tried to get help. I don't have another 2/5 ,hours to spare going through the same things.
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Merlin
(@Drysdaleboy1) reported
@VodafoneUK 8 days without a viable landline for a medically vulnerable customer who is shielding. A viable landline is a medical necessity. All I get from customer service is it will be fixed tomorrow. A spot light needs to be shone on your company regarding vulnerable customers.
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F Λ B R I Z I O
(@fabrizioviani) reported
@VodafoneUK Yep, exactly why you're the worst. "Greeted by our BOT"
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Aly Napier
(@annie_blackmint) reported
@VodafoneUK have really let me down, they asked me if I'd like to upgrade my broadband and as I'm now bed bound I thought it would be a good idea. That was weeks ago and I still am not connected but have to pay for the privilege. I'm very, very disappointed.
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Blanked
(@BlueCoder101) reported
@VodafoneUK Are there any current outages in London? Been having issues for the last two hours with the broadband.
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Martin Steers
(@martinsteers) reported
@VodafoneUK your CS is so crap I spent 20 minutes to cancel my account, got a confirmation of the cancellation and now just had another email saying "we're glad your staying" and my cancellation as been er cancelled! Do I just need to ask @Ofcom if they can cancel for me?
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Merlin
(@Drysdaleboy1) reported
@percylittlep @VodafoneUK Customer Service is just a firewall for a under resourced service. I been without a viable landline for 8 days and we have a Medical need for it. Each day they say it will be fixed tomorrow. A spot light needs to be shone on this Company on how they deal with vulnerable people.
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Fiona Anderson
(@FionaLegal) reported
@VodafoneUK I had a message today about network problems in my local area (again). This keeps happening. I've got an important zoom meeting tonight and use my phone to connect to zoom. I know things can go wrong but several times in a few weeks? They're not fixing it properly.
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kapil goyal
(@GOYALKAPS) reported
@VodafoneUK i can’t take this pathetic service any more. i have placed 1st order on 25th Dec 2020 & since then waiting to get fiber broadband. i don’t want to say anything else