Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/17/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, City of London, Newham, Southwark, Paddington, Hammersmith, Hackney, Croydon, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomNewham Internet
United KingdomSouthwark Wi-fi

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Yeester15 Doctor Yeester 🏴󠁧󠁢󠁳󠁣󠁴󠁿💞🇺🇦🌻🌻🌻 (@Yeester15) reported

    @GeorgeMonbiot @VodafoneUK I used to work for them and when I did, we would fax a copy of death certificate and they closed accounts. This was still the case when my friend had to close down her mums account last year. I don't know why they are making this hard for you. Absolutely disgraceful.

  • KateThemen Kate Themen (@KateThemen) reported

    @GeorgeMonbiot @VodafoneUK Sorry to hear this and condolences. Also lost my mother earlier this year, and phoned @Plusnet to cancel her Internet service. Very helpful and cancelled without charge as should be expected in these circumstances.

  • smtfhw smtfhw 🇪🇺🇬🇧🇩🇪🏳️‍🌈⭐ #FBPE #GTTO 🇺🇦 (@smtfhw) reported

    @dysgwraig @GeorgeMonbiot @VodafoneUK Had the same sort of issues with them when my father-in-law died. They kept saying they had to speak to him. Nothing we could say seemed to get through to them.

  • JanetBrien Janet Brien (@JanetBrien) reported

    @GeorgeMonbiot @VodafoneUK You are not responsible for somebody's debt unless it's a joint loan. I had a similar thing with a mail order company after my mum died. My dad kept paying and they were very rude when I phoned them to say he wouldn't be paying any more

  • _Leyanelle_ Leya 🟥🟪⬜️🟩🟧 (@_Leyanelle_) reported

    @GeorgeMonbiot @VodafoneUK I am so sorry George, this is horrible X

  • JustNuriaN7 JustNuria (@JustNuriaN7) reported

    @GeorgeMonbiot @VodafoneUK I am sorry this is happening to you. We had to cancel my dad's account once he moved to a retirement home. They would not do it. We had to get a lawyer to grant the children powers. Even with that, we had difficulties. Not contracting with them ever.

  • sanspeurscot Wee Yin 🤪✏️ (@sanspeurscot) reported

    @GeorgeMonbiot @VodafoneUK That’s utterly awful. Is there an ombudsman you can contact. @VodafoneUK - you are a disgrace!

  • jchi48 Jon 🇪🇺 (@jchi48) reported

    @GeorgeMonbiot @VodafoneUK Sorry for loss. For what it's worth, I recommend @O2 I've never had a problem with them, customer service always very good.

  • LeeHannan1 Lee Hannan (@LeeHannan1) reported

    @VodafoneUK I take it you can’t match the deal? If not, is there a reason for that? Surely they it’s all Vodafone providing the signal not matter which option I chose 🤷

  • TerriJD30 Terri C 🏴‍☠️🌊 TRUTH (@TerriJD30) reported

    @GeorgeMonbiot @VodafoneUK George, condolences for the loss of your mum. Vodaphone is disgraceful. I would suggest you post a piece on LinkedIn and tag as many senior execs as you can and also get this picked up in the media. I vowed never to use Vodaphone again as they way overcharged me.