Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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OuraaOfficial
(@Ouraaofficial) reported
from
Eltham, England
@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working
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Michael Di Stefano
(@DiStefano1410) reported
from
Wandsworth, England
Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!
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Hayley Goddard
(@hayleyecg) reported
from
Stratford, England
@VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now
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Simon O'Farrell
(@OFarrellSimon) reported
from
Richmond, England
@VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Nate 🏳️🌈
(@TheloneNavajo) reported
from
Islington, England
@VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal
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Quentin
(@quentinnield) reported
from
Lambeth, England
@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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SA Morrison
(@ShirlMorrison) reported
from
Lambeth, England
@VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone
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Ben
(@BendyBen999) reported
from
Banstead, England
@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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Kate Burness
(@kateburness) reported
from
Hounslow, England
@VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers
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J
(@slinkywinky) reported
from
Wandsworth, England
@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Laura Osborne
(@LauraOsborne_) reported
from
Westerham, England
Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Broughton Simmons
(@TinaBroughtonS1) reported
@VodafoneUK Absolutely a joke as usual customer service not great told wrong info about bill always pay no payment plan offered and works on front line with Covid 19 services restricted thankyou Vodaphone nice one
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Shereen Elhamadan
(@shereenGamal89) reported
@VodafoneEgypt Customer service refused to help me in anyway she said she can no do anything it is not allowed also for her , So who is the allowed person to help ur customer?!! @VodafoneUK @VodafoneGroup i hope u r seeing the way the reply to your customers and they r making it too difficult
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adi anderson
(@adianderson12) reported
@VodafoneUK Id like my free samsung ear buds in never got 😡😡🤬
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Nicki
(@NicHind29) reported
@OpenreachHelp I’ve decided to just cancel the contract before it begins. I’ll search for another provider and hopefully they will be better at sorting the line through you. I think that’s how it works so I’ll just do that. I’m really shocked @VodafoneUK.
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John Hanchett
(@JHanchett) reported
@VodafoneUK hello. I was working through an issues via DMs and then an hour ago the conversation abruptly stopped.... can you assist please?
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Davie Thompson
(@DavieTommo84) reported
7 months of problems with @VodafoneUK thought it was all sorted last month, nope they are now charging me for stuff I haven’t got and when I tell them I’m not paying my bill till THEY sort it out, the gentleman on the phone threatens me with a debt company, great company policy🙄
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Sitting round the pool
(@coleman58) reported
@VodafoneUK One that would stop vodafone chasing unpaid fees when you have caused an issue on my account and I have disputed the fees!!
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Dominic Burton
(@douggieb1) reported
@VodafoneUK your customer service is terrible. Despite trying all day to cancel my one number service you continue to pass me from pillar to post before disconnecting me. In these current times we don’t all have the money to throw away on services we cannot cancel. Disgrace!!!
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adi anderson
(@adianderson12) reported
@itsjustchinwe @VodafoneUK Iv never heard or have i ever won anything been doing them last 4yrs
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Cotswold Caterer
(@mintcateringGL7) reported
@VodafoneUK To get put through to your customer service department without having to wait an hour... 🙌🏻