Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/24/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted and Ealing.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • damiancetem Damian Arnillas (@damiancetem) reported

    @VodafoneUK Months of disruption doesn’t show hard work. What are the issues in my area that are taking months to sort out? Your team is very good at advising the same thing all the time. When you pay for something you want the service you pay for, not 10% of it. Thiefs!

  • patrickw1lson 𝗣𝗮𝘁𝗿𝗶𝗰𝗸 𝗪𝗶𝗹𝘀𝗼𝗻 (@patrickw1lson) reported

    This broadband dropping out constantly is pissing me right off. Customer services are useless 😡 @VodafoneUK

  • zoompengg R (@zoompengg) reported

    @VodafoneUK why is your trade in tool saying congratulations but at your end nothing has been recieved. My wife has been experiencing this for couple of weeks Not very good customer service when she has rang and being passed from pillar to post. Can someone sort?!!

  • Doc_TOX1C Doc_TOXIC (@Doc_TOX1C) reported

    @VodafoneUK The entire Vodafone community all moving house the exact same day I am? Fail to believe that. I'm just gonna cancel being with you I've tried to get through 3 days in a row and I've sat on call waiting for hours. 30 minutes is unacceptable, so I don't know why I tortured myself

  • marina_s123 marina (@marina_s123) reported

    @VodafoneUK I’ve been trying to get in contact with someone for 3 days to cancel my broadband!! Seriously when will someone answer the phone? Been on hold for 1:13 already today and nothing!

  • OpinionatedGeek Geoff 🔎 (@OpinionatedGeek) reported

    @VodafoneUK Do you even read what you’re replying to? I said I couldn’t use Signal to send it to 7726. Then you ask me to use Signal to send it to 7726. I said I couldn’t use the default SMS app to do it since it didn’t have the message. Then you ask me to use the default SMS app to do it.

  • MeganAroskin Megaaaan (@MeganAroskin) reported

    @VodafoneUK Just spent an hour and a half on chat with you guys, I’m late to work, I honestly don’t have the mental power to talk to machin/ I mean supposed customer service.

  • Tw1nblad3 Alex (@Tw1nblad3) reported

    Dear @VodafoneUK please accept my apology for leaving one of my phone accounts to go to @sky where I am experiencing the worlds worst service. I’ll definitely be back if you let me? #vodafone #skymobile #worldsworstservice

  • happy_immigrant happy_immigrant (@happy_immigrant) reported

    @VodafoneUK why do I even bother... customer service killing me right now

  • marina_s123 marina (@marina_s123) reported

    @VodafoneUK This is exactly why I want to cancel not had anything but terrible service