Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/02/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Newham, Hackney, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • r1b1ker Mike 🇺🇦 (@r1b1ker) reported from Poplar, England

    @gazbro8 @VodafoneUK @ed_mead Down for me too.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • Alex_Jan_London Alexander Jan (@Alex_Jan_London) reported from Camden Town, England

    @VodafoneUK Thank you. If they could prioritise this, that would be hugely appreciated. This is a particularly bad defect causing much disturbance.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied

  • markaizatt MARK A IZATT (@markaizatt) reported from Hounslow, England

    Nothing says welcome home like @VodafoneUK serving up 3G when you’ve been on blazing services in Finland and Estonia. What is the problem Vodafone ?

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • stevie_nicholls Nic Steveholls 🍍 (@stevie_nicholls) reported from Camden Town, England

    @VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • schoenlxb Thierry Schoen (@schoenlxb) reported from Bromley, England

    @VodafoneUK hey, my app still not working on iPhone after 10 days. Missing out my rewards. Time to switch provider?

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

  • LeanderLouD Leander (@LeanderLouD) reported from Bexleyheath, England

    @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • lhom Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • Naineschristian Nainesh (@Naineschristian) reported from Stratford, England

    Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK @AhmedShelbaya I thought @ThreeUK were bad, but at least you could get answers from their customer service team. When it was clear they were at fault they allowed us leave our contract without penalty. You want to charge exit fees for a service you haven't provided?

  • abeerkhan17 abeer khan (@abeerkhan17) reported

    @VodafoneUK can u fix the internet in heathrow. Samraj can’t play the music for us at work. This is urgent.

  • Ketocrypto69 Jrock (@Ketocrypto69) reported

    @VodafoneUK assured me credit on my account for loss of service Now the issue looks to be resolved (for now) they have back tracked I shouldn't have to pay for a service that wasn't provided

  • bobbysbeats robert hodgkinson (@bobbysbeats) reported

    @VodafoneUK Absolutely appalling service from VodafoneUK. Please can someone senior in the UK Migration team please contact me, as I have had no service for 5 days, due do a failed migration.

  • cithfc 𝗥𝗼𝗺𝗲𝗿𝗼𝙎𝙕𝙉 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@cithfc) reported

    @VodafoneUK I have an issue and need to access the MCK for my device can you help please

  • VodafoneBlows VodafoneUKMadeMeDoThis (@VodafoneBlows) reported

    @VodafoneUK Still no improvement a week later. Another 2 hours of my life lost talking to your agents only to be told network issues will be resolved 'soon' with no metric of what soon is. Apparently, I'll still have to pay an early termination fee? WTF?

  • Chew55386250 Chew (@Chew55386250) reported

    @VodafoneUK same issue hasn’t been solved for 25 days. It’s getting absolutely ridiculous. Every time I DM I have been asked the security question not focusing on getting my internet back.

  • GavinPeacock9 Captain Peacock (@GavinPeacock9) reported

    @VodafoneUK I've got an issue with an order which I was assured would be resolved today. Just had notification of another delay, no one seems interested in helping. Tried to call and got redirect to online chat which is too busy to help. Really frustrated

  • 10b_lad 10blad 😎 (@10b_lad) reported

    @MrSaffron @VodafoneUK @thinkbroadband Mind if your watching your netflix or prime or using it as a hotspot on your phone then no problem good download, BUT if you have big file to upload not good

  • DavidCo11546165 David Cooper (@DavidCo11546165) reported

    @VodafoneUK appalling service and we keep getting lied too, would defo not recommend for broadband at the moment, we’ve been over 36 hrs with no service!!!!