Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, London, Hammersmith, Ealing, Hackney, Southwark, Southall, Newham, City of London, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| City of Westminster |
||
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Suleman Alibhai
(@suleali) reported
from
Hackney, England
@VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone
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Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
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akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
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Velvet Thunder 🇵🇸
(@Rogu3Ph4nt0m) reported
from
Camberwell, England
@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
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MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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Issy
(@oOISSYOo) reported
from
Ealing, England
@VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.
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dhruv shah
(@MeherIndustries) reported
from
Brentford, England
@VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
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Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
@Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒
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Ken
(@KdLS_7) reported
from
Camberwell, England
@VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.
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Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Paddy
(@PaddiePower) reported
from
Lambeth, England
Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK
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Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏
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Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
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Yas
(@Yas73652573) reported
from
Stratford, England
@marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jarvis Thompson
(@Jxrvxs) reported
@VodafoneUK when will the network be back in M26? Been down since at least 5pm
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dec
(@bigrom82) reported
@VodafoneUK Hi, yes I am, I spoke with someone on the online chat who updated the software and firmware for the router and said it could take a couple hours but it’s been 6/7 hours and it’s still not working :(
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soph v. 4958
(@sophb66) reported
@VodafoneUK Been there, done that, got the tee shirt. What good is an app if I cannot see my bill breakdown and get constant errors. Someone on here told me oh it’s maintenance - that was 4 days ago. I would say it’s ****** mate
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Davide Melis
(@Fariska) reported
Bravo @VodafoneUK, your customer retention strategy is great. Instead of matching prices from other competitors you have the guts of having your customer to pay even more if they are looking to upgrade, if their contract is not up. Truly genius!
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Janusxuk
(@Janusxuk) reported
.@VodafoneUK how else can I log into my into my account if I cannot receive 2FA texts? The local @O2 mast is down and has been for two weeks
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Tesco Mobile
(@tescomobile) reported
@PhilipaSaich @VodafoneUK Sorry to hear that. Please call 4455 free or 0345 301 4455 option 2 and Customer Care can check this for you - Rob
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Bruce McLaren
(@brucemclaren66) reported
@VodafoneUK What I’ll be doing with my weekend is trying to contact #Vodafone to get my broadband connection working. Worst new customer experience ever
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Ripon City of Sanctuary
(@RiponCoS) reported
@VodafoneUK Really want to take this up but fallen at the 1st hurdle! We're a legit group, one of 125 groups in national @CityofSanctuary refugee support network. Many of our groups are not ourselves registered chairities BUT we are doing a lot to support Ukrainians. Can we get SIM cards?
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Michael Drayson
(@mdrayson) reported
9.3% price rise with @VodafoneUK … has the service got 9.3% better since I joined them? No. Time to change network!
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jen is meeting ateez & SC
(@smoIsunoo) reported
@VodafoneUK just had someone on chat tell me im stupid n they can't access my account so cancelled the chat.. someone else joined and has found my information immediately - rude *** ******* workers u got there bestie