Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Hampstead, Camden Town, Wandsworth, Fulham, Paddington, City of London, Hackney, Hounslow, Newham, Sevenoaks and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Ben
(@bencmcdonnell) reported
from
Hackney, England
Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?
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Martin Smith
(@MartinSurveyor) reported
from
Stratford, England
@TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Si
(@SiKing1243) reported
from
Redhill, England
@VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Una Cottrell
(@UnaCottrell) reported
from
Holmes Chapel, England
@VodafoneUK Is the Vodafone wifi network down in Cheshire please? Can’t seem to connect 😡
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Claire Forrest
(@ditzy_diva) reported
@VodafoneUK I have just waited to speak to someone for 2 hrs 30 mins to be cut off when your lines closed. I can't deal with the issue through your app, cos my acct has limited access for some stupid reason! Your service forces me to call and then doesn't deal with it. #Joke
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optionman
(@optiondude666) reported
@VodafoneUK IAM SICK AND TIRED OF THIS YOU SAY YOU HAVE FIXED THE WIFI WHEN YOU HAVENT AND THE WIFI IS **** AND SLOW AND KEEPS DISCONNECTING AND HAS BEEN EVERY DAY MULTIPLE TIMES NOW FOR 2 MONTHS ITS RIDICULOUS YOU SCUMBAGS
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Paul Hambleton
(@paulh2403) reported
July 26th 2019 in a chat with a @VodafoneUK advisor, I purchased a Gigacube, I was sold it as £50 a month, unlimited data, this this written in black and white. I find out today that I have never had a unlimited data plan, I've been under the assumption for over 2 years I've been
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Jordan
(@Jordan_MCFC93) reported
@VodafoneUK on hold for an hour and half after being disconnected twice! Disgusting service
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Dan Taylor
(@DanJ_Taylor) reported
Hi @VodafoneUK, I have cancelled my broadband plan due to moving house and wondered why you don't actively encourage customers to recycle their routers, or provide a return and recycle scheme? Customer support just advised me I "chuck it in the bin"...
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Jack Reed
(@jackreed08) reported
@VodafoneUK Your automated messages are a proper wind up & your call service ain’t much better
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Jordan
(@Jordan_MCFC93) reported
@BavFarmer @VodafoneUK I'm currently on hold, managed to get through twice but then they cut me off both times, now struggling to get through. Absolute shambles of a service
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Mr Ry_
(@iam_ryanmattos) reported
I can’t believe @VodafoneUK are offering me £5 off for my upgrade after I’ve been a customer for almost 5 years.. FIVE Pounds lol £1 of every year basically @EE here I come 🕺🏽#disrespect
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Jordan
(@Jordan_MCFC93) reported
Never had to deal with a company as incompetent as @VodafoneUK currently on the phone for the third time after getting passed from department to department and then cutting me off. Customer service is non-existent.