Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/11/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Poplar, Hackney, City of London, Kensington, Hammersmith, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • bencmcdonnell Ben (@bencmcdonnell) reported from Hackney, England

    Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • DanielJohnLynch Daniel John Lynch (@DanielJohnLynch) reported from Paddington, England

    Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • MartinSurveyor Martin Smith (@MartinSurveyor) reported from Stratford, England

    @TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB

  • mddowner Matthew Downer (@mddowner) reported from Hackney, England

    @VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bbwcbs1 #EndSARS (@bbwcbs1) reported

    @VodafoneUK Hello again. Because I’m already a Vodafone customer, if I upgrade to that deal, will my bill etc. Just adjust in line with the new deal/ price?

  • am_haseeb_ Haseeb Rasheed (@am_haseeb_) reported

    @VodafoneUK @VodafoneUK i am in uk and i am using you're network here and that's why saying you because I am paying amount every month which you people don't deserve

  • StevenLynn87 Steven Lynn (@StevenLynn87) reported

    @VodafoneUK Pointless telling you, won’t make much of a difference. I’m just making people aware of the poor quality of service I’ve experienced.

  • Comanda_x manda 🇬🇭 (@Comanda_x) reported

    Yo @VodafoneUK what on earth is happening with your signal these days? SORT IT OUT!!! 😡😡😡

  • Darrenjs68 Darren Scott 🐝 (@Darrenjs68) reported

    @VodafoneUK Didn’t win anything. Never have with the pop thing. Can we have less subscriptions and just more deals too.

  • AnneneV Annene Vermeulen (Nina) (@AnneneV) reported

    @VodafoneUK what is your number? I need to speak to a person please. This is month 3 of having billing date issues and now I cannot pay through the app so now I’m late. Not fair at all

  • Leapingpink Nic (@Leapingpink) reported

    @VodafoneUK Hi I responded to the last message via DM and I haven’t had a response. Can you help? Thanks

  • moey2 Jo Cullen (@moey2) reported

    @VodafoneUK @VodafoneGroup They did. And it wasn’t anywhere as good as I can get through Carphobe warehouse. Nowhere close. Even with your network.

  • emmasmith_95 Emma Smith (@emmasmith_95) reported

    @VodafoneUK your customer service have been calling your clients and lying about your services and your complaints team are a joke. Sort it out!

  • editor_jon Jonathan Walton (@editor_jon) reported

    @VodafoneUK I have one number on the account. Have tried the texting maybe 5 times - every time it says a problem.