Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Southwark, Croydon, and Wandsworth.

City	Problem Type	Report Time
City of Westminster	Internet	5 days ago
City of Westminster	Internet	6 days ago
Southwark	Total Blackout	8 days ago
Southwark	Wi-fi	10 days ago
Croydon	Internet	11 days ago
Croydon	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Bret Sinclair (@bret_plays) reported 1 minute ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  Lawrance S (@law_Salter) reported 4 minutes ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 4 minutes ago from Lambeth, England

  @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

• 
  Ben (@BenJamminWalker) reported 14 minutes ago from Camberwell, England

  @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 20 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Ange Gilly (@angegillis) reported 22 minutes ago from Lambeth, England

  @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

• 
  Luiz Ottino (@lhom) reported 23 minutes ago from Camberwell, England

  @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 26 minutes ago from Bromley, England

  @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

• 
  Ken (@kentdlsantos) reported 28 minutes ago from Camberwell, England

  @VodafoneUK signal is still ****** up! SE5 8DJ

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  @VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT

• 
  Paddy (@PaddiePower) reported 29 minutes ago from Lambeth, England

  Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

• 
  Ange Gilly (@angegillis) reported 30 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

• 
  Dimitris Pikros (@DPikros) reported 33 minutes ago from Southwark, England

  @VodafoneUK Is there any update on how long it is going to take to fix?

• 
  J (@slinkywinky) reported 36 minutes ago from Wandsworth, England

  @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

• 
  Andrew Rickman (@Andrew_Rickman1) reported 39 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 41 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 44 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 45 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

• 
  Millie Coulter (@MillieCoulter) reported 47 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Alam (@Zain__Cheema) reported 6 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  Chris Barnsey (@BarnseyChr77489) reported 8 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Crypto_Sim (@Sim__Bur) reported 9 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  Richard Kennedy (@RichardKennedy) reported 12 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 12 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  Delwar Ullah (@Sheffield128) reported 14 minutes ago

  @VodafoneUK Gemini has just told me she’s now on your platform that is fantastic. I’ve got a on my phone right now. Can I make a little suggestion? Get rid of Toby? Let Gemini do that job from a customer that has been with you since 1995.

• 
  Yunuvhuayem (@yunuvhuayem) reported 15 minutes ago

  Help me!!!! Vodafone Turkey is condoning violence against its customers.” @VodafoneUK @VodafoneTR

• 
  Tamzin (@TweetsByTamzin) reported 15 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  K (@96kela_) reported 20 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Graham Sephton (@MickeyMcMonkey) reported 23 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.