Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/15/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

  • thekjulika Kristine Julika (@thekjulika) reported from Camden Town, England

    No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • ShaninLonsway Shanin Lonsway (@ShaninLonsway) reported from Camden Town, England

    @VodafoneUK disappointed to join Vodafone to be told contract prices going up snd they cancel TfL wifi!! Don’t you think you’re customers are worth it and pay enough monthly??? #disappointed #treatcustomersbetter

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MertMustafaErd1 Mert Mustafa Erdogdu (@MertMustafaErd1) reported

    @VodafoneUK Please explain how an over inflation rate (8.2%) increase in monthly plans is justifiable for a fixed term contract. I expect this gives user to terminate the contract as you are breaching it

  • GemTilbury Gem #F4VL (@GemTilbury) reported

    @VodafoneUK You have left a #vulnerable family with no working phone after assuring us last night this wouldn't happen. I have dial tone but cant ring in or out! Please send help! #Help

  • Glo_Thienel Glo Thienel 🇬🇧 #BackBoris 🇬🇧🇺🇦🇬🇧🇺🇦 (@Glo_Thienel) reported

    @ziegfieldstar @VodafoneUK @CEOemail Well what a waste of time that was😡I get not 1 but 3 generic emails all on prices raises. Did not answer my complaint. Nor how much is mine increasing each month #poorcustomerservice

  • StephanieBiden Stephanie Biden (@StephanieBiden) reported

    @VodafoneUK Ok, so after I gave notice to terminate you have emailed me increasing the price for the remainder of my contract. This is really outrageous!

  • keyserchris Chris Rose (@keyserchris) reported

    Wouldn't be so bad if @VodafoneUK were likely to be putting 5G in my area within the next decade...

  • neil11103402 neil (@neil11103402) reported

    @VodafoneUK ‘Now 2 months’ mast issue Wf34 area. 2 Months! Put the price increase on ours bills quick enough. 3G signal and having to use WiFi (not Vodafone) to use internet. Told will be informed when fault mended. What about 2 month discount on our bills. Customer service!

  • AlagurajN Alaguraj (@AlagurajN) reported

    On 28th of March I requested an installation of Vodafone home broadband service for the new location I moved in to. Suddenly the order got cancelled without any notification and not informed me. I tried checking from the morning. No response. Totally frustrated @VodafoneUK

  • PlastikCity_UK PlastikCity (@PlastikCity_UK) reported

    (1/2) Very disappointed with the customer service from @VodafoneUK - cancelled the contract last month for a colleague who passed away in Nov 21, and they continue to charge us stating that their is a notice period. Even the person has passed away...

  • tejasmoza Tejas Oza (@tejasmoza) reported

    @VodafoneUK first stop the 9.3% increase for the UK customers for April 2022 and then support the refugees. We pay your wages not the refugees. Support refugees from your profits and not from the 9.3% price increase for UK customers.

  • tejasmoza Tejas Oza (@tejasmoza) reported

    @vodafone @vodafoneuk I am planning to install Solar PV with battery system, so I can be independent of the Grid, wish I can install my own Broadband service, so I can ditch all these ISPs.