Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/18/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Hammersmith, Islington, Croydon, Southwark, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • Yas73652573 #19 (@Yas73652573) reported from Poplar, England

    @VodafoneUK @alty_786 That's absolutely awful. I experienced the same with Vodafone. In the end I had to cancel my contract with them and move to another provider.

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • wobblyclark Ivan Clark (@wobblyclark) reported from Poplar, England

    Hey @VodafoneUK is there a problem with your 4G data network. Three family members all on Vodafone, pictures not appearing in Twitter feeds. Been like that for 3 days now, wherever we are. Not a @Twitter problem as mates on other networks all good. What could this be?

  • Miss_Mustoe Michele (@Miss_Mustoe) reported from East Ham, England

    Let's talk about the terrible service received from @VodafoneUK upgraded contract 3 months ago!! Yes 3 months!! Being made to Pay for a phone I still haven't received!!! Countless complaints later and still no resolution. 🙄

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • lhom Luiz Ottino (@lhom) reported from City of London, England

    @VodafoneUK 1000 millions of years to finish the Elizabeth line and still without any antena of 5G or any data signal? 😢

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    ..I don’t think I can put up with this bad service any longer, after nearly 20 years with @VodafoneUK I might need to move to a new network #vodafone #Vodafonedown #badservice

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    Is it just me or has @VodafoneUK zone 01 London service gone to **** in recent months? 4G / 4 bars no internet, contently drops to two bars and frequently cuts out when on calls and on social and surfing! 🤯 …And they want more money from us to improve the service!! 😭

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • STrott11 S Trott (@STrott11) reported

    @VodafoneUK @ferguarino The message service is a joke. Wait hours between messages, until Vodafone eventually takes you back to security

  • pbraynion Paul Braynion (@pbraynion) reported

    @VodafoneUK @vuecinemas Frankly my dear I am looking for some reason for my parents to come and help

  • MCRvibez Danny Thompson (@MCRvibez) reported

    @VodafoneUK My mobile data speed is so slow pages won’t load, also my signal is on 2 bars yet coverage states 5 bars. I’m in Salford Greater Manchester using iPhone 13.

  • JEMMAMC86 🕊️ ᒍᗴᗰᗰᗩ ᗰᑕᘜOᗯᗩᑎ 🦩🌈 ❤️ (@JEMMAMC86) reported

    @VodafoneUK @vuecinemas Frankly, my dear, I don’t even think you should have a problem #VeryMeRewards

  • omnishredder_ Omni (@omnishredder_) reported

    @VodafoneUK I'd save even more buying the phone and having a sim only unlimited with 3 network, prove me wrong

  • hayjaybeeee Jo 🍂 (@hayjaybeeee) reported

    @VodafoneUK Literally and disrespectfully, **** off. I spent 7 hours talking to your customer service ppl trying to get this figured out. You’re just scammers xx

  • BeaumontDean It only hurts when I laugh (@BeaumontDean) reported

    Hey @VodafoneUK here’s a thought - when offering discounts on products to veterans - how about the codes actually work and you honour them? Day of my life I’m never getting back. 🫠support for disabled veterans - way to go NOT! Shambles - @JohnnyMercerUK pls investigate!

  • crowley177 Chris (@crowley177) reported

    @VodafoneUK @vuecinemas Frankly my dear I don’t think you can be that stupid

  • NSharp3 Nicola Sharp (@NSharp3) reported

    @VodafoneUK @vuecinemas Frankly my dear, I don’t think I would have done that without the support from the other side.

  • KevInChester1 EggLikeABirdsEgg (@KevInChester1) reported

    @VodafoneUK been with Vodafone for ages, since 2019 I've been on a Sim only rolling contract. You're now removing the discount I've had and wanting me to commit to a long term contract to get the same or slightly worse service. Customer support were awful.