Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/20/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Southall, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted, Ealing and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • lukeybrown1991 Luke Paul Brown (@lukeybrown1991) reported from Poplar, England

    After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NormanRides TheOldManattheFishQuay (@NormanRides) reported

    @GeorgeMonbiot @VodafoneUK Tried to cancel Vodafone Ireland and found it almost impossible. Ended up leaving a chat message and stopping payments. It IS a strategy.

  • jasminejaji1 Jasmine Jaji (@jasminejaji1) reported

    @VodafoneUK hi, I bought 2gb data for £10. When ever I use my data it's not working so I wasted my money. Can you fix this?

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @VodafoneUK DM virtual assistant is rubbish, ib sent my issue as requested but it doesn't understand

  • ColourviewTim Timothy Jones 🕷 (@ColourviewTim) reported

    @GeorgeMonbiot @VodafoneUK I used to have a Vodafone account, they are incredibly rude when you are not happy with their service. I got rid of hem and was happy to pay a leaving fee because they are very, very unpleasant people.

  • SueGarford Sue Garford (@SueGarford) reported

    @VodafoneUK hi, I’d like to make a complaint about your guy Matthew in the Stamford branch. Where do I take this please?

  • RibbleValleysue Sue Barker Co-op MPC (@RibbleValleysue) reported

    @GeorgeMonbiot @VodafoneUK That was my experience years ago at the end of a contract with Vodafone. Never again.

  • Deezul_Dog Easy Deezy 🐟🐡🐠 (@Deezul_Dog) reported

    @GeorgeMonbiot @divadarlings1 @VodafoneUK I had an issue with Vodafone, they still think I owe them money and it'll be on my credit report for years but they can get ******, I'm paying them nothing.

  • 2W0YMS Mark Stevenson (@2W0YMS) reported

    @VodafoneUK @GeorgeMonbiot Surely this is a job for what should be a job for an established probate team. Richie, get the gentlemans contact number and find the right person to phone him back... directing him to a bot on your website lacks both empathy and compassion... in short, a **** show, sort it out.

  • Grant_Grieve13 Grant Grieve (@Grant_Grieve13) reported

    @GeorgeMonbiot @VodafoneUK They are THE worst at customer service. Had a very similar experience. My condolences on all fronts. I was a customer for over 25 years...then they made it difficult to talk to them. On purpose I believe.

  • claire_wright71 Claire Wright 🇺🇦 (@claire_wright71) reported

    @GeorgeMonbiot @VodafoneUK We ditched @VodafoneUK 2yrs ago due to absolutely appalling 'customer service'.