Vodafone Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Wandsworth, Bromley, Greenford, Waltham Forest, City of Westminster, City of London, Croydon, Hampstead, Newham, Southwark, Paddington, Hammersmith and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mitchell
(@WanderingLeo_) reported
from
Stratford, England
@VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
@VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help
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A. Marie
(@Ambii_Bambieee) reported
from
Lambeth, England
Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Poplar, England
@VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?
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Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺
(@daryljfrench) reported
from
Poplar, England
@ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!
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John 😷✊
(@JohnWildy71) reported
from
Croydon, England
@RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.
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J.
(@JoaoCadide) reported
from
Stratford, England
@VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.
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Darren Pauls
(@dazzpauls) reported
from
Stratford, England
Hi @VodafoneUK do you not support merging calls on iPhone?
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David Foster
(@_davidrfoster) reported
from
Camden Town, England
@VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.
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Sofia Sferrazza
(@sofia14365757) reported
from
Hackney, England
@VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back
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AS Lambert
(@abisarah79) reported
from
Ealing, England
@VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!
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Ahmed Elfaki
(@elfakiuk) reported
from
Ilford, England
@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Gavin
(@GavinCambridge) reported
from
London, England
@VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something
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さやろん🇬🇧
(@saya_lon) reported
from
City of London, England
@VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?
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Farhoud Mohajer (فرهود)
(@FarhoudSMohajer) reported
from
Kensington, England
@aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?
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Rookie
(@royalfocus1) reported
from
Brentford, England
Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rhoo
(@RhooChauhan) reported
@VodafoneUK Completing my contract shortly. SIM only upgrades you are offering are more expensive than setting up a new account. So requested my PAC after 7 years of being with the network. You sent me a message to call on 0808 005 7382 to see if anything could be done.(1/3)
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Shaun N
(@shaundjneal) reported
Hello @ViCustomerCare @VodafoneUK I have never complained about the signal since I’ve been with you for around 20 years. What’s happening? It’s really poor over the last week or so
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Brendan Mccarron
(@mccbre) reported
@VodafoneUK my wife has just spent 1.5hrs on phone to your call centre. Finally offered a new contract(we are existing customers) and then got told “there’s no engineers just call back tomorrow “ wtf? We don’t need an engineer we are connected. You are the worst
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Yasin Arslan
(@ysn_arl) reported
@VodafoneUK We constantly lose signal in London Tapper Walk, Lewis Cubitt Walk and Pancras Square (all in Camden).
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JD
(@JanakD) reported
I tried to transfer my e-sim to my new phone yesterday and the process has failed leaving me paying for a new contract and also with no phone service. QR code generated doesn’t work, pop up message asks to contact @VodafoneUK Thus far your support has just said “wait”. HELP!
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Ben Watson
(@benwatson441) reported
@VodafoneUK trying to use the trade in tool but getting stuck on the page where it requires a photo of my screen, despite having allowed the app access to my camera. Have re tried multiple times and still not working. Pls help
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♒️grant
(@grantkinnear100) reported
@VodafoneUK why is my internet so slow recently ? Paying for giga fast speeds but getting like 20 mbps and everything’s buffering ?
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Pat
(@plkay75) reported
from
Dundee, Scotland
@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
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Rhoo
(@RhooChauhan) reported
@VodafoneUK just wanted to provide feedback that maybe it’s time for to improve your customer service and not #forcesell overpriced services to existing customers like me.
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✨Nádia.Sofia✨
(@Nadz2You) reported
@VodafoneUK network has been terrible. What are we paying for if the internet doesn’t work!?! I’m livid.