Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/15/2026 03:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.

  • TrumptonRiot MttB (@TrumptonRiot) reported from City of London, England

    @VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @VodafoneUK We have already done that many times and have screen grabs showing the social media team confirming there’s nothing to pay but the customer relations department still he has £600 to pay. We are taking the story to your CEO and the national media if not sorted by next weekend.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @elhussieny_h @VodafoneUK Whatever you do, don’t sign a contract with Vodafone. You’ll get terrible customer service and be told you owe money that you don’t. Go to EE or Three instead. But not Vodafone.

  • _ashwatkins Ash Watkins (@_ashwatkins) reported from Lambeth, England

    @VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up

  • SH20CPFC Sean CPFC (@SH20CPFC) reported from Ilford, England

    @VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @RichardConBod @VodafoneUK Agreed. Awful company.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.

  • happyhenry Henry Stewart (@happyhenry) reported from Hackney, England

    @VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service

  • juddgoldstein Judd Goldstein (@juddgoldstein) reported from Paddington, England

    Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    I object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa

  • thegingervegan1 thegingervegan (@thegingervegan1) reported from Hackney, England

    @VodafoneUK @RichardConBod @ianlfc15 Typical Vodafone not answering or reading the question asked. Worst customer service and phone company ever.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ScouseGoth Kenny (@ScouseGoth) reported

    So after being promised an eSIM by @VodafoneUK to fix my problem with only having 3g connection, the order was cancelled. Just like my disconnect and reconnect was cancelled. What are you playing at vodafone? just fix my phone! its been going on for weeks.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • Fahad__Lodhi Fahad Lodhi (@Fahad__Lodhi) reported

    @VodafoneUK With your customer service for the last 1.5hrs to resolve a payment problem. Award winning customer service? What a disgrace! Your manager has put me on hold in the hopes that I would just drop the call now I guess.

  • JamesMi36448366 James Millar (@JamesMi36448366) reported

    @VodafoneUK I just sent you a massive private message explaining everything : and I get this a a response “I'm sorry, we couldn't understand that. Pick one of the options below - that'll give us an idea of how we can help.” For Gods Sake !

  • Desaritos 🍉 (@Desaritos) reported

    @VodafoneUK why am I unable to get any signal without WiFi??? This is ridiculous now😭

  • 1RBS2 R (@1RBS2) reported

    @VodafoneUK I have replied so hoeofully we can fix it :)

  • JamesMi36448366 James Millar (@JamesMi36448366) reported

    @VodafoneUK I’ve been a customer with Vodafone for over two decades. To get anything done with Vodafone takes HOURS … first a chat bot, eventually a human, then another, nearly an hour later and they might look at the issue you face. Issue? Well. Let’s see how it goes …

  • StuntNun Aurora (@StuntNun) reported

    @ExperianExperts I have an Experian credit score of 999 yet I just got turned down for an £8 a month @VodafoneUK SIM-only contract?! Not sure your systems are up to scratch.

  • JackieY56782267 Jackie Young (@JackieY56782267) reported

    @VodafoneUK you're customer service is SHAMBOLIC. Threatening letter and emails sent to us fir a bill that has already been paid 4 months ago. We pay a month in advance. Will be leaving as soon as possible.

  • speelingmstake Freya (@speelingmstake) reported

    @VodafoneUK there is not upgrade work. There is never upgrade work. It's just the explanation I always get so youse never have to actually fix the issue.