Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Southwark, Croydon, City of Westminster, and Bromley.

City	Problem Type	Report Time
Wandsworth	Phone	21 hours ago
Southwark	Total Blackout	6 days ago
Croydon	Wi-fi	10 days ago
Wandsworth	Wi-fi	14 days ago
Croydon	Internet	15 days ago
City of Westminster	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Neil A.Evans (@NeilEvansRocks) reported 6 seconds ago from Camberwell, England

  I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 4 minutes ago from Bromley, England

  So folks I’m doing another LIVE show tomorrow night on @rockingfoxradio , @VodafoneUK 4G, DO NOT let me down

• 
  Dimitris Pikros (@DPikros) reported 7 minutes ago from Southwark, England

  @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

• 
  Matt Scammels (@Matbeluca) reported 9 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  Ben Dodds (@BenDodds3) reported 18 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

• 
  Carmen (@rougecarmen90) reported 22 minutes ago from Lambeth, England

  I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍

• 
  Andrew Rickman (@Andrew_Rickman1) reported 27 minutes ago from Sutton, England

  @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

• 
  Luiz Ottino (@lhom) reported 29 minutes ago from Camberwell, England

  @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

• 
  Ferdinand (@fernando_london) reported 32 minutes ago from Camberwell, England

  @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 37 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  julia wickes (@wickes40) reported 38 minutes ago from Bromley, England

  @VodafoneUK Not working id like to speak 2 a manager

• 
  SA Morrison (@ShirlMorrison) reported 43 minutes ago from Lambeth, England

  @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

• 
  Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported 43 minutes ago from Wandsworth, England

  @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 45 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  JustJC (@JustJC_London) reported 48 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

• 
  MARK A IZATT (@markaizatt) reported 56 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  Caroline McDonough (@CarolineDB81) reported 58 minutes ago from Wandsworth, England

  @VodafoneUK the network appears to have gone down again

• 
  Quentin (@quentinnield) reported 59 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael MacAulay (@mistermac97) reported 5 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reported 6 minutes ago

  I’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken

• 
  simon taylor (@simon5843) reported 7 minutes ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

• 
  samantha mitchell (@cleopatra2k) reported 7 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network

• 
  JohnMJ (@JohnMJames1) reported 8 minutes ago

  @ThingsByNik @VodafoneUK Apparently they are doing some work on the mast in Rainhill village which might be affecting it. Mine has been poor since I switched 6 months ago. It’s practically a dead signal when I’m in Dentons Green watching FC St Helens. Disappointing

• 
  sharon brill (@shazzy1978) reported 9 minutes ago

  @VodafoneUK No Mobile service or internet mobile

• 
  Gav (@gav_hadden) reported 9 minutes ago

  Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

• 
  Bally (@ballysantu) reported 17 minutes ago

  @VodafoneGroup @VodafoneUK @VodafoneIdeaIN how can you take credit or say my issues are resolved without even visiting the area where there is no Vi signal Hello, Thank you for your time and patience. Your complaint dated 10-Mar-2026 02:54:57 PM has been addressed

• 
  Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported 19 minutes ago

  @VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.

• 
  Gary marr (@Garym0211) reported 23 minutes ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!