Vodafone Outage Report in Thornton Heath, Greater London, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, EnglandWhat’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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Beren (@berenz) reported from City of London, England@VodafoneUK I’ve now been without service for 16 days. Every day your team say “rest assured, service will be fixed in 24-48 hours.” Utterly unacceptable. @Ofcom @alexhern @GazTheJourno
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Chris Keniger (@theckone) reported from Bromley, EnglandHey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Nick Dunbar (@dunnydozer) reported from Ilford, England@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can solve my complaint and prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Valen🌼 (@valeenshelby) reported from Poplar, EnglandYour service is so ******* bad, every month i have issues with my router.... Very disappointed @VodafoneUK
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Julia Stephenson, the only Leaver in Putney 🇬🇧🥂 (@Vernia) reported from Wandsworth, England@bryanlittle01 @VodafoneUK I dread the chopping down thousands of trees as they’ve done in France to improve the signal 😥😰
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Andy Field (@AndyField1) reported from Kingston upon Thames, England@VodafoneUK what is the problem with your data services in KT3
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Graeme (@GraemeF55) reported from London, England@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Mark Bolding-Howe 🏳️🌈 (@markboldinghowe) reported from Stratford, England@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Cheryl Ewan (@cheryl_peril) reported from Bromley, England@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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wimbledoncowboy Esq. 🇪🇺 (@wimbledoncowboy) reported from Kensington, England@VodafoneUK for the 2nd day running, your ‘customer care’ team have failed to call me back at the agreed time so that they can discuss my complaint and try to prevent me from cancelling my contracts. My complaint was about the customer service I received!
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Mark Bolding-Howe 🏳️🌈 (@markboldinghowe) reported from Stratford, England@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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Ed King (@edkingUK) reported from Lambeth, England@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Maryam Bahrami (@MBahrami10) reported from City of London, EnglandOrdered #GigaCube from @VodafoneUK and I had the worst experience ever with a provider.. The delivery was delayed for 2 weeks, then they over charged us significantly, speed was so slow.. Wanted to cancel and they said I have to pay £500.. really DISAPPOINTED in @VodafoneGroup
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Nick Dunbar (@dunnydozer) reported from Ilford, England@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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SteveM (@stevemills_work) reported from Poplar, England@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Angelghost (@Angelghost_1985) reportedStill the same issue and been the same since! So I’m paying for a contract for 2 phones and my partner a 3rd and we can’t even use our phones when not connected to WiFi! @VodafoneUK
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Brian Reid (@BReid27) reported@ConnaireMcG @O2 It’s not just the O2 signal. @VodafoneUK is the same. There is a bad signal, never mind 5G we can’t get 3G. It’s proving difficult to run a business in the area when the infrastructure is so bad. Broadband is hit and miss too.
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Steve Mulholland (@stevemulholland) reported@VodafoneUK 😡😡🤬😡🤬🤬😡🤬 been your customer for 20 years. Just wasted an hour of my valuable time trying to upgrade phone and add an additional line. FUMING 😡
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Benjamin Addo-Mensah (@KenKPachi) reported@Askvodafonegh @VodafoneUK @VodafoneGhana ...she indicated she never got any notification on her phone as well so after you check the transaction records and confirm for me the money went through, kindly contact her with an SMS/Call and inform her of the details of this report.
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Ben (@Bendijim) reported@VodafoneUK can you help me? I'm somwhere that according to your checker has good signal strength inside and out yet my signal remains on emergency calls only I can't use the app as you send verification txt I can't receive
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Rosamund Morgan (@Rozzermundi) reported@VodafoneUK please help me set up my landline digivoice phone…I’ve been trying sinceApril. I’m disabled.
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Ercan Ezin (@ercan_ezin) reported@VodafoneUK What is wrong with your customer service. I spent a lot of time to just simply switch from pay monthly to pay as you go! Why is this simple request taking weeks for you to do!
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colak (@UysalHamit) reported@VodafoneTR @VodafoneUK @Sadunzylmz I have to say that l’ve been using Vodafone for years including the uk. Unfortunately Vodafone in Turkey does not treat its customers kindly. They charge me even though l didn’t buy an extra package. They don’t solve this problem of mine.
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B.decover@hotmail.com (@billiedecover) reportedHey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬
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Badmiker (@Badmiker1) reported@VodafoneUK, 2 weeks after I told you that my router was broken you finally acknowledge it (only after I demonstrated it to you). Now its going to take *4 DAYS* to get me a replacement? Really not #feeltheconnection. Very, very bad service.