Vodafone outages and service status in Thornton Heath, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Apr 3, 1:38 AM GMT+1.
- Wi-fi (67%)
- Internet (33%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Vodafone
Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, Southwark, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
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Internet | 17 minutes ago |
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Southwark
|
Total Blackout | 9 hours ago |
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London
|
Internet | 13 hours ago |
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London
|
Internet | 19 hours ago |
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London
|
Total Blackout | 22 hours ago |
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London
|
Internet | 22 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Luke Paul Brown (@lukeybrown1991) reported from Poplar, EnglandAfter getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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Ben Dodds (@BenDodds3) reported from Lambeth, England@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Niki Pilkington (@NikiPilkington) reported from Islington, EnglandAlmost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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S8KH_D (@S8KH_D) reported from Southall, England@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England@Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems
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BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England@Matthew_Wright @VodafoneUK Try Tesco never had a problem with them
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Richard Marks 3.5% (@Richard2957) reported from Camden Town, England@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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Mik Scarlet (@MikScarlet) reported from Camden Town, England@Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.
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lee christie (@leechristie4) reported from Epsom and Ewell District, England@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Stephen Ball (@stephendball) reported from London, England@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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LOX Security (@loxsecurity) reported from Brentford, England...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Chris D. (@Hitchcockatoo) reported from Redhill, England@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Who's Simon? 👨🏻🎤 (@The_CaptAwesome) reported from Hammersmith, England@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Johnfenton (@Jfenton66) reported from Croydon, England@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England@VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent
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Bret Sinclair (@bret_plays) reported from Eltham, England@VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.
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Tony Wiseman (@tonywiseman1976) reported from Ilford, EnglandAfter over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!
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Tony Wiseman (@tonywiseman1976) reported from Ilford, England@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ash M (@ashmamoojee) reported@VodafoneUK @GeorgeMonbiot Fk your DM. Your company needs to have a policy where bereaved relatives can cancel the contract - I mean which kind of company would want to insist that someone deceased continues to be a customer? It’s insane. What a **** show from your company
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Milli🛸 (@MilliAbo) reportednever told about and now behind,after HOURS and several days on the phone, We then started paying for it as they wouldn’t help. Now theyre not letting us again,every time we try to ring up,they’re rude and aggressive and try selling us something completely different. @VodafoneUK
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Art McFall (@ArtMcFall) reported@GeorgeMonbiot @VodafoneUK Same **** when I got a phone 20yrs ago. They didn’t add roaming when they said they had, I got stuck in Munich airport for a night, unable to be contacted by colleague collecting me. Lost a £125k order next day. Also sent bailiff letters when I legally cancelled.
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Velo Drome (@velodrome100) reported@GeorgeMonbiot @VodafoneUK Well done George for calling out Vodafone like this. I have elderly parents and it shocks me just how poor *some* large companies are at dealing with the elderly. Vodafone clearly amongst the worst. Best wishes to your father after having to deal with this stressful nonsense.
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Maxiwoo (@maxiwoo) reported@GeorgeMonbiot Had personal contract with @VodafoneUK . Took another two contacts for kids, set up payment from diff account. They took all 3 payments from both accounts for months. Sent round in circles. Left me crying with Frustration. Never again!
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UpsyWupsyPauline (@Pmc1Bai) reported@GeorgeMonbiot @VodafoneUK Sorry for your loss and the trouble and upset vodaphone have caused you. My sister had the same problem with Plusnet over 10 years ago. Husband took out the account and 3 mnts later he dropped dead suddenly. Plusnet made her continue to pay for the rest of contract....
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Peter Harper 🇪🇺 🚲 (@peterharperuk) reported@GeorgeMonbiot @VodafoneUK @VodafoneUK I'm not in contact. So I will cancel my account unless I hear you are resolving these people's issues. You should be ashamed
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DebNZ Boostedx2 (@DebNZ4) reported@VodafoneUK @atterss There seem to be a huge amount of comparable experiences. I reckon you need to sort your damn bot out and pull finger.
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Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported@VodafoneUK @GeorgeMonbiot NO. DMs are not the answer. A working customer service team with sufficient people trained to correctly deal with customers' queries is the answer. And the excuse of "but Covid" is no longer acceptable. Deal with it now.
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ex-Allotment keeper (@WemDMJ) reported@VodafoneUK @RD03157723 You are on the wrong end of this @vodaphoneuk . Why not give your BOT a rest and actually serve customers properly via a proper support desk. There are many people not fully tech savvy that find such as BOTs very confusing. Really bad.