Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/27/2026 21:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Croydon, Hackney, Ealing, Newham, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead, Paddington and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Poplar, England

    @VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MwanaWaKK Stickers_wekwaMutare ❤ (@MwanaWaKK) reported

    Dear @VodafoneUK if the support l need is easily accessible online, l will go there. If l make the effort to call, it means l need to speak to someone. Why is it so hard to speak to someone on the phone?

  • woody_cafc Woody (@woody_cafc) reported

    Any danger @VodafoneUK of sorting out the internet, I’ve had no connection all day, you’re an absolute shower of **** as it is, let alone this latest episode

  • chrismiller_uk Chris Miller (@chrismiller_uk) reported

    @ChelseaFC @VodafoneUK please please sort out the match day network performance... Sent 16:18.

  • LurtisLurtis Curtis Curtis (@LurtisLurtis) reported

    @VodafoneUK @woody_cafc Assigned isn’t bloody good enough is it! Nearly 6 hours! I DONT WANT TO HEAR THEY HAVE BEEN ASSIGNED, I WANT THEM TO BE THERE FIXING IT! YES IM SHOUTING BECAUSE YOUVE GIVE ME THE ****! 12 hours at work to go home to this **** with nothing working because of you! 🖕🏽

  • robalterevents ROB ALTER (@robalterevents) reported

    @VodafoneUK brilliant customer services! Been 6 days without network from a simple SIM Swap! Your customer service is horrendous! Called every day and standard respone - wait 24 hours! NO! Fix the problem you guys have made!

  • BenRuns_ Ben (@BenRuns_) reported

    @VodafoneUK My broadband has been down for hours! Please help

  • thetimdawson Tim Dawson (@thetimdawson) reported

    @VodafoneUK any update on the outage in maidstone?

  • allanfleming83 Al (@allanfleming83) reported

    @VodafoneUK why is your customer service so poor. 6 months later still no manager call back to help solve my problem. When I phone back to speak to someone and give them the information they do not listen. Not happy. @Ofcom #poorservice

  • IronicZen OldsKoolRules (@IronicZen) reported

    @VodafoneUK Thanks for the update, hopefully the engineer fixes the issue soon, i wish to game later on 😎

  • Luke99410249 Luke (@Luke99410249) reported

    @VodafoneUK 1/2 Thank you, and here it is for the rest of you. I can see that my colleague has responded to you already over public message. Just to expand on what's already been mentioned. The incident is close to the exchange, which is why it's affecting multiple customers. There's a break