Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/27/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Hammersmith, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • lukeybrown1991 Luke Paul Brown (@lukeybrown1991) reported from Poplar, England

    After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatum81993230 Tatum (@Tatum81993230) reported

    @ViCustomerCare @VodafoneUK @VodafoneGroup It ll no resolution

  • Emma__Franklin Emma Franklin (@Emma__Franklin) reported

    @VodafoneUK what is the best way to contact you that would allow me to discuss my mobile broadband problems with one advisor? I’ve been talking to different people through Twitter for nearly 2weeks who are asking me the same questions.

  • pinkmum3 Nicki Kemp (@pinkmum3) reported

    @VodafoneUK 4G not working CM15 area, please can you look into this, thanks

  • StuartHicks12 Barry Fireside (@StuartHicks12) reported

    @VodafoneUK your customer service us really really bad. How hard is it to talk to a human an not the automated tobi which is completely useless??

  • J0hnB01 John Hunter (@J0hnB01) reported

    @VodafoneUK Hello, can you confirm if your internet is currently unavailable in G46? Mine has cut out and has been off for 30 minutes now.

  • TomBoyNI  🏍TomBoyNI™ 🏍  💙 🚫🦠🚫 (@TomBoyNI) reported

    @VodafoneUK someone please help me I have been online for over 2 hrs on chat for 1hr, phone calls to 6 different numbers and all i want to do is update my payment card. NO ONE SEEMS TO WANT TO TAKE MY MONEY.

  • NattyBozzi Natalie Taylor (@NattyBozzi) reported

    @VodafoneUK no phone signal at all inside. All my colleagues are the same on Vodafone and o2. Is there a connection issue in m35 area?

  • Jovana67696614 Jovana (@Jovana67696614) reported

    @VodafoneUK I’m starting to receive a collection of scam texts and calls, is there a way to collect these and have them blocked so that other users don’t have the same problem or worse fall victim to the frauds?

  • rebeccamaryann_ Rebecca (@rebeccamaryann_) reported

    @VodafoneUK I'm having issues with my number. I've just switched to you guys and have spoken on your chat to try sort it out and it didn't work. Was told to call 191 and couldn't even get through and was sent a link to the chat multiple times.

  • pfc1908 Stewart (@pfc1908) reported

    @VodafoneUK @J0hnB01 My broadband is down too (also G46). Have you had any luck getting back online yet? I’ve been on two chats since 11am trying to get it sorted