Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/16/2026 17:40

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Southwark, London, Wembley, Hackney, Paddington, City of Westminster, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • narly narly (@narly) reported from Poplar, England

    Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • KingKas04 King Kas ☥🇨🇩🌱 (@KingKas04) reported from Islington, England

    @VodafoneUK Internet has been down since 1am

  • Lesley_C12 Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • Rahuss_ R (@Rahuss_) reported from Stratford, England

    @VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code

  • Lockett57 J. (@Lockett57) reported from Poplar, England

    @VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.

  • guymiscampbell Guy Miscampbell (@guymiscampbell) reported from Camberwell, England

    Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • MarkDunnes Mark Dunne (@MarkDunnes) reported from Stratford, England

    Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

  • Rocinante_797 rocinante (@Rocinante_797) reported from Bromley, England

    @thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheyCall_MeJoey Thomas Doolan (@TheyCall_MeJoey) reported

    @hitman8976rawk @VodafoneUK Yeah don't worry about it, it'll connect to what local network is providing your service

  • HaniaKh13227721 Hania Khan (@HaniaKh13227721) reported

    @VodafoneUK Hi just wanted to let you guys know I will be switching my mobile company just due to the fact that Vodaphone does NOT allow you to cancel your BVB plan until it expires, forcing you to buy expensive extras. BYE

  • weloveshapes Jamie Bruski / We Love Shapes (@weloveshapes) reported

    @VodafoneUK I was miss sold my contract. It is impossible to talk to anyone at Vodafone. I am outraged and frustrated And after 25 years ready to move to a better organise network. The customer service has been shocking. No way to treat customers

  • Leapingpink Nic (@Leapingpink) reported

    @VodafoneUK Looking for support on holiday and I Spain and can’t use my data and I should be able to. Can you help?

  • HeresyHeroes Heresy & Heroes (@HeresyHeroes) reported

    @VodafoneUK I didn’t go to Switzerland. I got a message when we arrived in Italy though. Having some technical issues over there? :)

  • tj38marlow Terry Hastings (@tj38marlow) reported

    @VodafoneUK please bloody step.up. middle of Marlow Town centre and no G of any kind. Sick of paying for crap reception . . . Even in London last week no 5G Refund time .

  • toddyj99 Todd Jones (@toddyj99) reported

    @VodafoneUK Still waiting for help with this. Absolutely shocking service. No reply to my message sent 3 hours ago.

  • MukhtarMsd Mukhtar S Dahir MSD (@MukhtarMsd) reported

    @VodafoneUK Vodafone has stolen £20 from credit and said I used it all on internet for 50MB, In 2mins. How the hell is that possible? The customer service was awful, this customer service guy gave me a fake name called Askar. Terrible!!!

  • silvergunme Silvergun 🇺🇦 (@silvergunme) reported

    @VodafoneUK We’ve been trying to get our internet sorted with you for the last month and your service has been terrible.

  • PaulBossJames Paul James (@PaulBossJames) reported

    @VodafoneUK hi, I used to be a customer and have a locked handset. How do I get the unlock code please?