Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, London, City of London, Camden Town, Southall, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Newham, Fulham, Oxted and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Jeffthebeerbloggingbeagle
(@Jeffthebeerblo1) reported
from
Camden Town, England
Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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syirinsaidso
(@syirinsaidso) reported
from
Poplar, England
@VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.
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Oriel Hutchinson
(@bailiffbabe) reported
from
Islington, England
@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday
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Giorgio Bonfiglio
(@g_bonfiglio) reported
from
Poplar, England
Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Troy Norcross
(@troy_norcross) reported
from
Islington, England
Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RachaelTheGreat
(@wildethingg) reported
Having to take time out of my sisters wedding day to ring @VodafoneUK once again. Cut my phone off when the phone bill has been paid. Must of contacted them around 10 times over the past two weeks following them ‘accidentally’ cutting my broadband off. Worse service I’ve ever had
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prakash shenoy
(@PraneetShreesha) reported
@VodafoneUK I felt vodaphone improved service for the 12 years old customer and without hope left it. Now I thought same situation have gone through other customers and will help if I raised issue.
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Paul Kozinski
(@PaulKozinski) reported
@VodafoneUK Howdy folks - trying to order broadband but having an issue with the website at the checkout and no option for Live Chat despite being in the opening hours. Would rather not phone - can you assist?
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Dimple Shah
(@Dimps35Shah) reported
@VodafoneUK I am trying to unlock a phone locked to your network but you are passing me around in circles to @CPWTweets. Very frustrating. No one live to speak to.
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Kaushal Sanghvi
(@745fa592edef463) reported
@VodafoneUK Dear sir My nober is 9725817900 Last 6 months to Vodafone 4g network is not working and I have call vodafone Cousteau cear but is note right answer and 4g network issue problem so please my problem slow... Thank you..
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Paul Kozinski
(@PaulKozinski) reported
@VodafoneUK Thanks Jay, as mentioned I'm not comfortable doing that over the phone. I'll try and hold out for the issue to be fixed. (I can get to checkout but when entering personal details it kicks me. Happening on multiple browsers)
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steen
(@swanchris_) reported
@VodafoneUK I need help with my online account set up. Your online chat is just a bot that isn’t helping one bit.
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TJMT
(@kooth2013) reported
@VodafoneUK That just takes me back to the beginning of the process to make the original complaint - which still hasn’t been resolved due to the complaints process. I’ve wasted days on this already. I would like to speak to a manager within the Compliants Department. How do I do that?
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JB
(@JustinBeale70) reported
@VodafoneUK no effing signal again never mind 3/4/5 G
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Alex Wright
(@alex_wright7) reported
@VodafoneUK why is my internet been so slow on my phone for the last 2-3 days ?