Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (17%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Fulham, Newham, Hackney, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Fulham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
William Clark
(@Will527) reported
from
London, England
@VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!
-
Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
-
narly
(@narly) reported
from
Poplar, England
Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit
-
Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
-
Kate Powell
(@Carrot79) reported
from
Camden Town, England
Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖
-
Steve Karmeinsky
(@stevekennedyuk) reported
from
Lambeth, England
So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal
-
Jemma Hatt
(@JemmaHatt) reported
from
Sevenoaks, England
@VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.
-
William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
-
Dazzer
(@dazzer2103) reported
from
Epsom and Ewell District, England
I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.
-
Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
-
Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
-
Steve M.Linez
(@SteveLinez) reported
from
Epsom and Ewell District, England
I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup
-
Steven Bryant🥟
(@pasty_muncher) reported
from
Islington, England
@VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks
-
Daniel Souza
(@danielsouza) reported
from
City of London, England
I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1
-
Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating
-
Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
-
Tom
(@thomascox24) reported
from
Lambeth, England
It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees
-
morbster
(@morbster) reported
from
Croydon, England
@VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again
-
Martin A. Brooks
(@mart_brooks) reported
from
London, England
WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Hodgkinson
(@ChrisHocky80) reported
@RichardHilsley @VodafoneUK They are jokers !!! Been with them for years but I'll be pulling the plug on all my contracts. Worse customer service I've ever encountered!!!!
-
phil lymer
(@phillymer) reported
@VodafoneUK your service is shocking 😠Bought a new phone from @Argos on monthly contract, can't get the phone to work after a week ! Just says courier service & messages stopped ? I need it for hospital appointments, can I get refunded ? Not impressed😒
-
Bally Jalaf
(@bally_jalaf) reported
@VodafoneUK 4g is very slow in Ub10 9et area. Are there issues?
-
Alex
(@thatmessybitch) reported
@VodafoneUK is there an issue with your site for upgrades - trying to upgrade w/ advantage discount and get to the final stage am charged for upfront but then it fails to process to review plan and sticks on t&cs page then receive an email saying order cancelled bc I didn't sign?
-
A$AP FLA$H
(@i_am_marms) reported
@CWalker87 @VodafoneUK That’s what I’m trying to do, had nothing but issues past few years so finally trying to leave but can’t get hold of anyone to tell em, tried on Saturday on hold for 40 mins and sacked em off
-
Lucifer Severine
(@SpinyDykeLizard) reported
@VodafoneUK fix your garbage.
-
Adie Richards (Requires 4 AA Batteries)
(@grandadbaldy) reported
@VodafoneUK There's hardly been any service in the CA9 area (Cumbria) for last 3 or 4 days & have just seen FB post saying it could be another 6 days before it's rectified. Will we all be getting our bill reduced by at least 1/3rd for this month?
-
geoffrey harris
(@geoffharris25) reported
@VodafoneUK Sadly my phone battery life has halved. Probably because it's searching for a signal all day. Also the wifi calling is not so consistent.
-
Tom Neal
(@TomNeal89) reported
@VodafoneUK Replied to your DMs and no action since 8AM. Now on the phone for the 4th time to try and get this issue sorted. NOW 48 HOURS WITH NO ACTIVE PHONELINE. Shame that 'together we can'-not actually fix the problem!!! #StillDisconnected
-
Rob
(@PiggyLikesToEat) reported
@VodafoneUK I have one of your mobile dongle thingys for the PC, but I can't seem to find the network to be able to use as WiFi