Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/01/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Newham, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomPaddington Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • pmodley Paul Modley (@pmodley) reported from Hammersmith, England

    .@VodafoneUK very poor decision for you to stop providing free Wi-Fi access on the London Underground. As a regular business commuter in to the City, I will now seriously consider switching mobile providers after being a customer for 20 years plus!

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

  • BenJamminWalker Ben (@BenJamminWalker) reported from Camberwell, England

    @VodafoneUK Hi, what are you doing to resolve the awful signal in Blackheath and Nunhead?

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • ShaninLonsway Shanin Lonsway (@ShaninLonsway) reported from Camden Town, England

    @VodafoneUK disappointed to join Vodafone to be told contract prices going up snd they cancel TfL wifi!! Don’t you think you’re customers are worth it and pay enough monthly??? #disappointed #treatcustomersbetter

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • jademarvin Jade Marvin (@jademarvin) reported from Camden Town, England

    Losing my head here @VodafoneUK why do i have no signal? Can’t search on maps, can’t text.. what’s going on?

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • thekjulika Kristine Julika (@thekjulika) reported from Camden Town, England

    No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stripeys Cheryl Satherley (@stripeys) reported

    @VodafoneUK Have we done the basic checks,yes, ALOT!The last lie told by customer services you were waiting for a part for the local mast,then the engineer due to fix it was unwell,then last weekend it was repaired &we should be perfect in two days!This morning we had NO INTERNET for 2 hours

  • DrMikePJ Mike Prior-Jones (@DrMikePJ) reported

    @VodafoneUK our broadband has gone down again - that's the second time in two days. It came back up after ten minutes yesterday, but this is not great service. Do you have any explanation as to what the problem is?

  • SteveClark1980 Steve Clark (@SteveClark1980) reported

    @Apple @VodafoneUK @VodafoneGroup Really Disappointed With The Shambolic Service On All Fronts. Brand New Apple Watch Away For 3 Weeks Now. Faulty And No Sign Of Repair. Between You It Should Of Been Replaced. DISGRACEFUL

  • vickypost29 * Vicky * (@vickypost29) reported

    @VodafoneUK is there an issue with your signal? It's been terrible for days!

  • ambalathumkal Jacob Ambalathumkal (@ambalathumkal) reported

    @VodafoneUK Their solution was to change my plan to 60/month1/3 The new 60/month plan will have a 24-month contract as well. Technical team had confirmed that the issue will still be ongoing till Feb, and the only solution is to get a better antenna for the router.2/3 😡😡

  • Davutlar2 Davutlar (@Davutlar2) reported

    @VodafoneUK losing the will to live with your customer service. I have 5 Unlimited Max Plans so you get a lot of custom from me. Can someone advise if there is a cost involved telephoning a LANDLINE in Turkey from my UK mobile (Unlimited Max Plan)?

  • stripeys Cheryl Satherley (@stripeys) reported

    @VodafoneUK Oh funny how you answer a public tweet so quickly. My husband is currently on hold (currently for 44 minutes) again for about the 10th in a week to your customer services.

  • Thechildofroth Roth Child (@Thechildofroth) reported

    This fibre broadband from @VodafoneUK and @CityFibre is a bit **** (I shouldn't be surprised having watched the 'quality' of the installation going in). I've never managed to get through to support on the phone - anyone else in Cambridge have it drop out and reset the connection?

  • masato_jones Masato Jones (@masato_jones) reported

    @CyranodEcosse Agreed been with @VodafoneUK for nearly 20 years feel like a prisoner not a customer just lip service on twitter ! They don’t listen to their customers

  • Gurp00 G (@Gurp00) reported

    @virginmedia Service usage has increased and so have the numbers of customers. The more customers, the lower your base cost and higher profits. This is another way to squeeze customers. Moving to @VodafoneUK for £20pm broadband instead of £36pm+ you're going to start charging