Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
@VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue
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Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup
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ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
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John boy ➐
(@jchnbcy) reported
from
Poplar, England
@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
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gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
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Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
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Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
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Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n
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Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
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Jennifer McCalman
(@bluetonic78) reported
from
Southall, England
Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home
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Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
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William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Edd Lawrence
(@eddlawrence1) reported
@VodafoneUK It’s seems to be alright for now. The app just recently has become verrrrrrrry unstable lately 🙄🙄
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Royal Crescent Ethical Fund: ES20070 Group 54
(@54_group) reported
@VOXI_UK is giving jobseekers a helping hand by offering endless data, calls and texts for £10. It is a @VodafoneUK brand. We strongly support this offer. #ethicalinvesting #es20070
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Steph
(@StephLisetteH) reported
@VodafoneUK I upgraded my contract which includes Spotify Premium. However I’m still being charged for it as an extra? Can you help please?
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Lexi Stella 🖤
(@Lexiileox) reported
@ThreeUKSupport @ThreeUK @VodafoneUK so somebody has fraudulently used all my information from my Three account and transferred my phone number over to Vodafone. I have got investigations in place trying to work out what has happened but this has caused me many problems. #fraud
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Lidz
(@XXLidzXX) reported
@VodafoneUK can you help , my mum just got a new phone and we want to change the new sim to her her old number but we seem to be unable to do so
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Stephen Gray
(@grayzer2000) reported
@NelsonBawheid @VodafoneUK Doh. That’s annoying. It will usually be on wifi but it’s always good to know that you have a decent data connection if wifi goes down. You don’t have that with ee😩
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Andy Bednarek
(@ABednarek) reported
@VodafoneUK very disappointed with Customer Service, spent 38 minutes on the phone requesting an unlock code for 3 year old mifi device which they declined to provide... Will not be using them again!!
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Harro
(@ianrharris62) reported
@VodafoneUK the most appallingly bad service and customer service I have ever experienced in my life. A simple house move has turned in to a debacle of epic proportions! Had I not recently signed a new 2yr contract I’d be off...
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ShazzBakes
(@ShazzBakes) reported
@GemCWL My 3310 isn't able to handle a call unless plugged into the mains (and even then, struggles a bit). @VodafoneUK used to send me new phones regularly "just 20 quid!" I don't want a "smart phone". I need a Nokia that will take my sim card. Can you help, Vodafone?
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Ainsley Lathrope
(@ainsleyem) reported
@VodafoneUK Hi! I upgraded on 14Nov with 1-2 wk lead time on phone. Still nothing & still showing 1-2 wk for new orders on site. My plan has changed (more expensive) & I don’t have my phone or idea where it is, can you help me? I’m not bothered about colour, just want a phone.