Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/29/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Paddington, Newham, Tower Hamlets, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • voidberg Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • zaccoff fran (@zaccoff) reported from Poplar, England

    Is @VodafoneUK data down? 😵

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Cra1gC Craig Cockcroft (@Cra1gC) reported

    @VodafoneUK having issues with home broadband. Turned out to be a faulty wire on my end. Thanks for all your patience. 😬

  • Drmanikmathur jai shri ram (@Drmanikmathur) reported

    @VodafoneUK have you guys adopted a policy to harassing the customers? your customer teams cant understand simple tasks and everyone who comes on the call has a different story. very bad please do reshuffle your team and educate them for the betterment of customers.

  • trashblt Makuo Ike (@trashblt) reported

    @VodafoneUK why is it that I pay so much but can’t seem to get signal anymore? I’m lucky to get 1 or 2 bars these days. Anything you guys can do to sort it out? Because I want to leave if not.

  • wissychraddle wissychraddle (@wissychraddle) reported

    @VodafoneUK I disagree. Vodafone knew there was a problem. Reported multiple times by people in Tamworth. Yet, no statement was passed out to customers. You would save time in call centres and embarrassment on social media this way. Keep customers updated & they'd be more understanding. 1/2

  • KrishnaLeer Krishna (@KrishnaLeer) reported

    @VodafoneUK Why is my very rewards not working?

  • Kflynn1315 Katie Flynn (@Kflynn1315) reported

    @VodafoneUK phoned you to block my second line as my handset was lost and you blocked my working number, it’s now hours later and I’m still left with no service. I don’t know how you get away with this constant incompetence. You can never do anything right. Disgraceful company.

  • Garethwagstaff2 Waggers (@Garethwagstaff2) reported

    @EE Unfortunately @VodafoneUK are appalling with customer service complaints.

  • mossyblue Mossy (@mossyblue) reported

    @VodafoneUK shocking service chasing a phone for 3 weeks. For my daughters Christmas present Not told it was out of stock when upgraded. Not giving me all the options when wanted to change phone. Lady that served me today, only highlight. Who was a credit to otherwise shambles.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @Amorious__Works @VodafoneUK TF - here's to Gin on the bundle chat line (and my hospitalised mum who is fortunately well enough to read texts). Problem sorted and bundle has renewed. So my mum won't be cut off while alone in hospital.

  • Gemma_c96 Gemma C (@Gemma_c96) reported

    @VodafoneUK Please check your DMs to give the support required