Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Tower Hamlets, Hampstead, Southwark, London, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Hammersmith, Newham, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| Hampstead |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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kingly.
(@theKZAnyc) reported
from
Poplar, England
@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Pack
(@VictoriaSPack82) reported
@Matthew_Wright @ThreeUK @VodafoneUK Three is a good network. Call centre is Indian based, but it does not affect their customer service. I usually get notifications if they're do any work in the area x
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James Preen
(@JamesPreen) reported
@VodafoneUK I have had no service at all anywhere for 24 hours, in Portsmouth where I normally have a signal. Can't you call you and no one responding on the website chat, what do i do???
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Reece™
(@ReeceT7) reported
@VodafoneUK internets been down all last night and all today been playing up last few days been dropping connection every hour!!
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Laurence Emmett
(@LozEmmett) reported
Thanks #Vodafoneuk . My broadband has gone down, no online chat support available, spent 30 mins on hold and was cut off, on hold now for 55 mins for 2nd run. #sundayafternoonruined
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Natasha G
(@N_Griff88) reported
I told the agent on phone the past issues I've had and was actually trying to leave @VodafoneUK due to these as my contract was coming to an end, but stayed due to a price promise based on my longstanding custom. This is now setup wrong. Pls advise how I can spk to someone ASAP
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Christian I'Anson
(@cia262) reported
@VodafoneUK @barnardos @barnardos think poor white children are privileged. I shall never give them a penny again either directly or indirectly.
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Tracy Hunt
(@tracyehunt) reported
@VodafoneUK customer service not picking up, no live chat advisors available, been trying to contact you for 2 hours as I have NO internet? How do I speak to someone??? #nobroadband #poorcustomerservice
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Ahmet Aksoy
(@aaxoy) reported
@VodafoneUK can you help @VodafoneTR to validate email addresses before sending spam emails? Maybe @VodafoneGroup can help too
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Waggers
(@Garethwagstaff2) reported
@VodafoneUK impossible to make a complaint, nobody calls back when you get through to the complaints team they don't help.
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Angie Mc
(@riffraffsgirl) reported
@VodafoneUK why when I’ve called your complaints dept and I’ve spoken to someone have they just stuck me back on hold??? Not listened to me, not dealt with the complaint. I’ve been on hold for 30 mins now. Are you hoping I’ll just go away??? #notgoinganywhere #crapservice