Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Southwark, and Wandsworth.

City	Problem Type	Report Time
Croydon	Total Blackout	5 days ago
City of Westminster	Internet	14 days ago
City of Westminster	Internet	14 days ago
Southwark	Total Blackout	16 days ago
Southwark	Wi-fi	18 days ago
Croydon	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Steve Peskett (@speskett) reported 58 seconds ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Millie Coulter (@MillieCoulter) reported 4 minutes ago from Banstead, England

  @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

• 
  Rachel Addy (@ReaddyUK) reported 7 minutes ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  Lawrance S (@law_Salter) reported 12 minutes ago from Bromley, England

  What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

• 
  Ciaran McNulty (@CiaranMcNulty) reported 16 minutes ago from Wandsworth, England

  @philsturgeon @VodafoneUK That is the big problem with eSIMs

• 
  Oliver Waller (@skulksaround) reported 17 minutes ago from Lambeth, England

  @VodafoneUK seems my internet has been down all day. Any news when it’ll be back up and running? SW9 London. #vodafone #internet #isp

• 
  Thames Ranger777 (@Ranger777Thames) reported 17 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  Rachel Mackay (@rachmackay) reported 18 minutes ago from Lambeth, England

  @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

• 
  Vítør ★彡 (@vitor_teo_) reported 20 minutes ago from Merton, England

  @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

• 
  Daniel Ayers (@danielayersuk) reported 22 minutes ago from Camberwell, England

  @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 23 minutes ago from Lambeth, England

  @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

• 
  Jay khalique (@k0909388) reported 25 minutes ago from Camberwell, England

  @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 32 minutes ago from Bromley, England

  @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

• 
  John 😷✊ (@JohnWildy71) reported 33 minutes ago from Croydon, England

  @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

• 
  Agbo Richard (@AgboRich) reported 35 minutes ago from Wandsworth, England

  @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

• 
  Bret Sinclair (@bret_plays) reported 51 minutes ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  David (@gingertrvlguru) reported 51 minutes ago from Lambeth, England

  @VodafoneUK @whatneildid But no coverage on the rest of the tube network? If that’s the case, as soon as my contract is up it’ll be 👋 shame though

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  @VodafoneUK I’m always doing this. The coverage isn’t the issue Harriet, it’s the fact your 4G data service is always having issues. I also have bad buffering issues at times when streaming online radio. Your 4G isn’t up to standard, it really is as simple as that

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 59 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Ben Dodds (@BenDodds3) reported 59 minutes ago from Lambeth, England

  @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry McGrath (@bazmeister) reported 7 minutes ago

  @VodafoneUK There is something really up with your network in Mayfair. So much latency.

• 
  Mark Johns (@markrjohns) reported 9 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  Stuff's Broken (@stuffsbroken) reported 15 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  Mickey Scouse (@ScouserMickey) reported 16 minutes ago

  @YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??

• 
  Richard Frame (@rafthemaster) reported 18 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  Langho Rovers (@langhorovers) reported 20 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Arun Hebbar (@ArunHebbar7) reported 20 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  ck (@ck2012US) reported 23 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  AmeliaEdwards (@PyramidAmelia) reported 25 minutes ago

  @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

• 
  Graham Wharton (@Graham_Wharton) reported 27 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.