Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/28/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, London, Croydon, Hackney, Ealing, Newham, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead, Paddington and Waltham Forest.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK is there a plan to fix US roaming. I pay extra for your roaming deal and my contract is up. When I was there last week I couldn’t even make calls let alone use data. I’d like to renew but if you aren’t fixing it (it’s been at least 2 months) there’s no point.

  • coxm62 Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • uk_scratchcards SpeakTheTruth (@uk_scratchcards) reported from Richmond, England

    @VodafoneUK network down since last 3 days in TW7 postcode .. worst service ever.. #vodafone

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @Ker_Anderson @peterkin1010 @VodafoneUK If fibre is the problem I believe it could be Microwave Linked to your site at Fairseat on the BT tower.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Camden Town, England

    @VodafoneUK Yeah I know... It's so annoying honestly... Only seems to happen on the trains. No issues with signal any other time.

  • r1b1ker Mike 🇺🇦 (@r1b1ker) reported from Poplar, England

    @gazbro8 @VodafoneUK @ed_mead Down for me too.

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    @VodafoneUK Yes but nobody is responding . Quote dismal service

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK trying to sign up as a new customer online and I’m having problems with the ID verification. Nobody over the phone or on chat can help?

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Kingston upon Thames, England

    Hi @VodafoneUK you are charging for one number connectivity but dosent seem to be working on my Apple Watch in spite of multiple tech support calls and charging me GBP 7 a month. Day light robbery I say

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported from Richmond, England

    @VodafoneUK My data has run out. Cannot make or receive message ls or calls. Trying to login online but can’t receive the verification text message. The BOT online isn’t helping. Can someone assist please? Out of action at work currently. Thanks

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • G7KNA Andy Jenner G7KNA BEng CEng MICE (@G7KNA) reported

    Hey @VodafoneUK my broadband is broken, I've just spent an hour on hold without getting through to anyone I guess this is some new definition if customer service I was previously unaware of Good job I don't need broadband to my job, oh wait... Trip to the office tomorrow

  • MC47258132 MC (@MC47258132) reported

    @VodafoneUK tweeting to get help is such a drawn out process - by the time you’ve put in the code you’ve been text (1min later) agent moved on and now have to wait another half a day

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK The phone does not work outside of the house it is absolute shocking it’s say I’ve got data left I want off the network

  • charlielu62 Charlie Watson (@charlielu62) reported

    @VodafoneUK Hi, I joined Vodafone last week and have been without phone service ever since, for 6 days now. I keep being told different things but currently waiting for my physical sim to be activated, it’s been over the max 24 hours stated.

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK 3 weeks into a new contract you clumsily supply my phone I ordered you then convinced me to buy more expensive phone now you charging for data bolt ons with zero explanation of a problem I started ringing inside cooling off period I’ve been Miss sold a contract

  • jone_Ham22 Ham Jones (@jone_Ham22) reported

    @v8code @VodafoneUK To be honest nothing seems more sketchy that hiring a tech guy on Instagram but I did any way, was a lot better than waiting for support to do it them self, The service BULAFIX_on instagram it will leave you amazed he is really the best my hacked account is perfectly recovered

  • nvmstraytweets stray (@nvmstraytweets) reported

    @VodafoneUK fix this please the internet has been down for at least the last 7 hours and im losing it #Vodafonedown

  • NickLockyer Nick (@NickLockyer) reported

    @BBCWatchdog @VodafoneUK are woefully inadequate at dealing with roaming issues in the US, whilst charging me £6 a day for the privilege of not being able to receive or make calls, they don’t get that data roaming and SMS messaging is working. Just no calls in/out at all. @Ofcom

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK Vodafone have miss sold me a contract I’ve been rang numerous times with issue I think it’s time to leave 3 weeks in and a absolute disaster

  • SButteran73 Shaz 🇳🇵 (@SButteran73) reported

    @VodafoneUK Poor product offer - how many people will use 150gb? Your MVNO’s offer a cheaper deal.