Vodafone Outage Report in Thornton Heath, Greater London, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Vodafone
Vodafone is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Islington, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 12 hours ago |
|
London
|
Internet | 18 hours ago |
|
City of London
|
Wi-fi | 18 hours ago |
|
London
|
Internet | 18 hours ago |
|
Islington
|
Internet | 18 hours ago |
|
London
|
Internet | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@VodafoneUK As I have spent the day unsuccessfully trying to access my account & the technical department has 3 times failed to solve it & is now telling me they will try again tomorrow... awful
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Cheryl Ewan (@cheryl_peril) reported from Bromley, England@mfarmersmarket @VodafoneUK I once waited over 2 hours. I wouldn’t mind but I’m not even a customer but was trying to report that a phone had been fraudulently bought in my name. Ended up sending them a DM with some choice words.
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Mark Bolding-Howe 🏳️🌈 (@markboldinghowe) reported from Stratford, England@VodafoneUK @Ofcom is this something I should be complaining to you about. @VodafoneUK solution is to repeat the same process for a third time knowing and expecting a different result. Not sure how to take this further but I believe it needs addressing.
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Mark Bolding-Howe 🏳️🌈 (@markboldinghowe) reported from Stratford, England@VodafoneUK Thanks for the offer Ryan but I've already spoken to the complaints team and am now at your Westforeld Stratford store to see if I can resolve the issue now. If unable to I'm going to cancel the watch and wait out my contracts and move to a service that doesnt sell old for new
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Nick Dunbar (@dunnydozer) reported from Ilford, England@VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation
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Graeme (@GraemeF55) reported from London, England@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England@Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently
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Andy Field (@AndyField1) reported from Kingston upon Thames, England@VodafoneUK what is the problem with your data services in KT3
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G 🇦🇹🇪🇺🇬🇧🔸#citizenofnowhere (@oesi_expat) reported from Kingston upon Thames, England@VodafoneUK 30 hours later. And still both mobile and landline data not working. Shame on Vodafone!
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Shailesh Grover (@sgr0ver) reported from Kingston upon Thames, EnglandWhat’s wrong with @VodafoneUK. Calls keep dropping and signal keeps switching between 4G with one bar to 3G with two bars to E. Happy Holidays!!
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SteveM (@stevemills_work) reported from Poplar, England@VodafoneUK after an hour on the phone your customer care team in Manchester told me that my complaint that I’ve been trying to resolve for a year is worth goodwill of £100. I’m taking my four lines to EE. #derisory #badservice
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Ed King (@edkingUK) reported from Lambeth, England@TalkTalk crappy broadband service goes down at 8pm on NYE. Glad I’m joining @VodafoneUK on 9th Jan
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Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement
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Chris Keniger (@theckone) reported from Bromley, EnglandHey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.
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KeplerNiko (@keplerniko) reported from Merton, England@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Nick Dunbar (@dunnydozer) reported from Ilford, England@VodafoneUK how god damn hard is it for your salespersons to understand “put me through to retention” instead of being patronising and refusing to, instead going for hard sale!!! And trying to charge £10 for admin on a discount I already receive!
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Nadia_Khaliq (@khaliq_nadia) reported from Paddington, England@karsbreanne @VodafoneUK I left them many many years ago when they charged my ex >£700 - his phone was stolen, he reported it immediately but they still charged him! And I will never go back to them. Ever.
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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sam fowler (@samfowler) reported from Camden Town, England@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England@VodafoneUK Well done Vodaphone can’t access my account this morning! Technical issues Am out of contract & due upgrade!! O2 here I come to see what they can offer. Always something
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jed (@jedmilward) reported@VodafoneUK I had a call back scheduled from vodafone this morning at 9:30 to sort out a 3 week issue I have had with activating my broadband, but no one called. I have no way to get back in contact with the same person. What can I do?
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Kate Brankin ن 🇸🇸 (@KateBrankin) reported@VodafoneUK arrived back in South Sudan and SIM showing 'not registered on network'? Please can you help, manually setting to Zain isn't working either. Showing full signal strength but can't make or receive calls.
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Chris Scruton (@inaminute23) reported@VodafoneUK 2 hours wasted trying to connect my new Super WiFi booster hub. It still doesn't work. There is no "Super WiFi tile" in the app to install it. I want someone to contact me asap. Your online chat is painfully slow.
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Valvaliantthor5 (@Valvaliantthor7) reported@VodafoneUK Already done this twice!! Your mast is damaged it's taking nearly two months and still not fixed yet you increase the charges on a service you fail to provide
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paul brown (@pbrown1875) reported@VodafoneUK price increase again can customers please be advised of these increases and their value prior to slapping on their bills as no communication from Vodafone telling me. Of costs or increases shocking, raging customer not the Vodafone will care
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CC (@charlcarrick) reported@VodafoneUK worst customer service I have ever received and nobody seems to be able to resolve the issue and I’ve been without a phone for 3 days now. 😡
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Burak Kaynak (@bkaynak) reported@VodafoneUK worst customer service ever!
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gary sheridan (@garysheridan10) reported@VodafoneUK 2/2 but I have been unable to speak a human regarding this. Can you help?
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Ben roberts (@benlufcroberts) reported@VodafoneUK your service is incompetent to bordering negligence 6 days and you still can't activate a line on hold for hours to get cut off from numerous "advisors" I actually bought a house easier than taking your broadband out. This needs sorting today or I'm going to ofcom
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Kaiser9321 (@kaiser9321) reported@edcopperfoil @VodafoneUK I have a problem with my fone