Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/20/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hackney, London, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, City of London, Paddington, Waltham Forest, Ilford and Newham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • JustJC_London JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

  • buckyboy73 LB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buckyboy73) reported from Bexleyheath, England

    @VodafoneUK utterly useless customer service AGAIN and AGAIN

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

  • RidwanAAdedapo Ridwan Aremu Adedapo (@RidwanAAdedapo) reported from Brentford, England

    @VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jmc84 James McAlpine (@jmc84) reported

    @VodafoneUK is there an issue at the moment accessing voicemails? Have restarted phone etc but line is dead when trying to retrieve

  • fleurie2407 fleurie2407 🙋🏻‍♀️🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🐶 (@fleurie2407) reported

    @VodafoneUK help! I gave my old iPhone to a friend. I now need to give her the unlocking code immediately or does she have to wait 30 days? Thanks

  • ionagyoung Iona Young (@ionagyoung) reported from Falkirk, Scotland

    Is there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!

  • Pagie602 Kim Devlin (@Pagie602) reported

    @VodafoneUK How do I get hold of a mastercode to unlock my mums phone!? Please help as both phone call and chat has been utterly useless

  • divingwill XYZ (@divingwill) reported

    @VodafoneUK Hopefully, others will see this and now be aware, your customer service agents are inept and incomprehensible.

  • Jamiewordsmith Jamie Smith (@Jamiewordsmith) reported

    @FreeReinUK @VodafoneUK Change providers Chris. I now have a great contract with 3 and no problems (well, phone problems anyway)

  • JonathonGilber5 Jonathon Gilbertson (@JonathonGilber5) reported

    @justplainandy @VodafoneUK having the same problem

  • grltrading GRL Trading Limited (@grltrading) reported

    @VodafoneUK why has Vodafone voicemail stopped working? I just phoned customer services and got "we've had complaints mate, but nothings been advised"

  • Pagie602 Kim Devlin (@Pagie602) reported

    @VodafoneUK okay well she is 65 and unsuprisingly doesn't have social media so what do you suggest!? She has now had no phone for 7 days due to incompetent support.

  • protagoMiST Matthew Shaw-Thomas (@protagoMiST) reported

    @VodafoneUK is it standard practice to completely cut someone off, even though they set up a promise to pay 24 hours prior and the promise date is almost a week away. Bad form if so, especially in a pandemic. Also your automated customer service number is not working for me.