Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Newham, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes, Tower Hamlets and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK As I mentioned i lost more then 4h of my life this week talking with Vodafone advisers. Nobody solved the problem.
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Nainesh
(@Naineschristian) reported
from
Stratford, England
Worst service by vodafone uk. Please avoid vodafone .it is a terrible and ******* Cheater @VodafoneUK
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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mick
(@walshswalls) reported
from
Poplar, England
@VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Hill
(@Emnov74) reported
@VodafoneUK why do i regularly get no phone signal. Not even 3g! Just been for a walk and it just disappear s. None even in my house yet supposed to be "good" signal. Didn't have this issue with 3. Is there an issue?
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Frederick Parsonage
(@FParsonage) reported
I’ve been holding on @VodafoneUK on line customer service to speak to an agent for 36 minutes. This is unacceptable.
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Poojasingh
(@Poojasi29485447) reported
Dear vodafone your network is not good from last 3days please tell me the reason ....@VodafoneUK @VodafoneGroup
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Joe🏴
(@RFCJoeJ) reported
@VodafoneUK I've got a brand new phone + unlimited data with another company for £25 a month. What a **** deal that is that your offering.
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Amit Chandak
(@AmitChandak8) reported
@ViCustomerCare I think bcoz of your network my phone must be not reachable @VodafoneGroup @VodafoneUK that’s why no one ever able to connect with me.
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Frederick Parsonage
(@FParsonage) reported
@VodafoneUK is it that your staff at Leatherhead have not been trained properly or were deceitful when they offered me free Amazon Tech pack to switch broadband to you? Offer subsequently canceled. Store told me to contact customer services who sent me back to store. Unacceptable
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Chris Jones 🇪🇺
(@jonesyiii) reported
@VodafoneUK I tried. Got a bot-esque message giving me support for logging in to my account. About as much help as…….
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JANET
(@littlemonsster) reported
@VodafoneUK oooh creeping up to 144 hours waiting for my access issue to be sorted..what's another 24hrs?
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J Mark B
(@markovan) reported
@VodafoneUK Why do you only get customer service interest when you tweet or threaten to cancel. When I click submit on an order after entering payment, that's when Vodafone should jump and make sure that the order is fulfilled and the customer happy. Your processes are poor and inefficient.
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Sven de Vlugt
(@KSKingSven) reported
@VodafoneUK internet is down in the BT6 area. Has been acting up all day.