Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, Paddington, City of London, Waltham Forest, Ilford, Southwark, Hammersmith, Croydon, City of Westminster, Newham, Tower Hamlets, Ealing, Southall and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Richard Marks 3.5%
(@Richard2957) reported
from
Camden Town, England
@DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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Stephen Ball
(@stephendball) reported
from
London, England
@DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Chris D.
(@Hitchcockatoo) reported
from
Redhill, England
@DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Baird-Parker
(@dbp77) reported
@VodafoneUK The app is fine, it's just on my laptop I am having issues
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Caitlin
(@caitlinsmells_) reported
. @VodafoneUK @VodafoneGroup can you tell me why you’ve been overcharging me for my broadband for 9 months, and when I try and speak to someone to resolve this issue, I am transferred 8 times to different departments and still don’t have a resolution after 8 hours of discussion
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Andy Sharpe
(@AndySharpe4) reported
@VodafoneUK Appalling customer service. Why can’t I email? How do the cancellations team communicate with open reach via the phone? Don’t think so
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Life In Cheap Seats
(@LifeCheapSeats) reported
I am trying to report and turn off my phone on the @VodafoneUK site but the automatic help can't get me to a person because I can't log in.
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Life In Cheap Seats
(@LifeCheapSeats) reported
@rbairwell @metpoliceuk I absolutely could not get anyone from @VodafoneUK to help me last night for love nor money. It's like they wanted my phone to have all sorts of charges on it. And non-emergency just wouldn't work online and I think did not care. Note: public phones really don't exist any more.
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prionka
(@prionkaviktoria) reported
@VodafoneUK Do not use vodaphone. Their customers services is so bad, I reauested that they cancel my services and send me a final bill, did they do it? No. Cue months of unpaid bill marks on my credit file..I am still arguing with them YEARS later to get the marks removed. They don’t care
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My Name
(@Paperjigsaw) reported
@VodafoneUK please can I talk to a human? I bought a phone in August. I was missed as I don't have coverage in my house. Tech support told me in September it was a blip. But there is simply no service and never was at my house. Missed. Chat bot says phone number doesn't exist
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Alex.G 🇳🇬
(@Leithzoomer) reported
@VodafoneUK the customer service from you is shocking. I'll take my complaint further through a court, least that way you'll have to do something about it.
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Andy Sharpe
(@AndySharpe4) reported
@VodafoneUK so I call you to cancel and your “system” is down I ask for call back when it’s up and running agreed but agent still awaiting the call despite “someone will call you back” how do I cancel without having to deal with your odious company?
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Garfies
(@Garfies) reported
@VodafoneUK broadband down in Stourport on Severn DY13 8PS please advise problem and fix time