Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/15/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Dagenham, Hackney, Hammersmith, Southwark, Islington, Croydon, Wandsworth, Camden Town, Southall, Hanwell, City of Westminster, Hounslow, Brentford and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • HollywoodHux Adam Huxley (@HollywoodHux) reported

    My advice to anyone taking out broadband, do not use @VodafoneUK, awful service, awful customer service and they also aren't signed up to the @OmbudServices (Suprise surprise!). Over billing under delivering. #Vodafone #Frauds

  • mostlikelyluigi Luigi is wearing a Mask (@mostlikelyluigi) reported

    @VodafoneUK I mean I have got my iPhone 11 from EE: No upfront, 125GB of data a month, Unlimited text and calls, for £46pm. And their mobile data network is so strong that when i hotspot my phone, it gives 0 ping so yeah...

  • martykoc marty (@martykoc) reported

    @claudette21 @VodafoneUK Join the club total waste of time , then they hope you get frustrated and hang up so they prolong your agony

  • Pswamy54 PB (@Pswamy54) reported

    @VodafoneUK Hello I have been trying to cancel my Vodafone broadband connection within the 14 Day period, unsuccessfully so far it would seem. Can you please get someone to look into this as my old provider cannot access the line. @karma24_7

  • GavinKennedy87 Gavin Kennedy (@GavinKennedy87) reported

    @VodafoneUK what happens to your network every Saturday morning between @01:00 - 02:00?? Please explain this to me. It's every week at this point! Please tell me who I need to speak to and cancel my services.

  • pradz139 pkpkpk (@pradz139) reported

    @VodafoneUK I’ve had 1 bar of signal all day long and haven’t been able to use my 4G for a second today. The network is seriously getting worse and worse. What is going on?? There’s been maintenance in my area since Wednesday. How much longer am I going to have to wait?

  • SouravS79051602 Sourav Saini (@SouravS79051602) reported

    @VodafoneUK Hello , My Name is Sourav Saini. Our Vodafone Home Broadband Has not working from the First day when it was Activated in our Home So , I want to talk with someone Regarding this problem . .

  • HannGrenade__ Hannah Stevenson (@HannGrenade__) reported from Lincoln District, England

    Me: "If I cancel my contract can I transfer my number to a new provider?" Vodafone advisor: "No, if you cancel your contract with us you need to forfeit your number". Nice to catch @VodafoneUK's employees in a bit fat lie right there 👍🏼 Shambolic customer service.

  • itsarz_uk Bob Hey (@itsarz_uk) reported

    @VodafoneUK Still no positive action/resolution to this issue...POOR!

  • mariann21000026 marianne davis (@mariann21000026) reported

    @VodafoneUK You not overcharging me more than £100 for your own **** up?! That would be pretty awesome! Useless service 🙄🙄