Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/13/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, London, Ealing, Croydon, Hackney, Southwark, City of Westminster, Southall, Newham, City of London, Poplar, Kensington, Tower Hamlets, Sevenoaks and Hampstead.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @VodafoneUK I am subscribed to those, but the issues have been going on since before Christmas, it's unacceptable really! There really needs to be an ETA of when this will be fixed!

  • stevielockyer The Rural Juror🌹🌈 (@stevielockyer) reported from Worcester Park, England

    No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

  • willmothj James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • ellielexx Ellie Lexie (@ellielexx) reported from Epsom and Ewell District, England

    @VodafoneUK cannot get your website to work… nothing clicks. You got problems?

  • 1scottishladdie John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • bob_457 Bobski (@bob_457) reported from Worcester Park, England

    @VodafoneUK just wasted an entire morning thinking I had an issue with my router connection 😡

  • hastiepops Michelle Hastie-Wild (@hastiepops) reported from Worcester Park, England

    @VodafoneUK seriously.. get this sorted. I have work to do today and this is ****.

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    ANOTHER bill from @VodafoneUK for a service cancelled by them and therefore never delivered. I have no faith after speaking to the 5th (& very rude) customer service rep since Dec that this will be resolved. Steer clear of this company 😡

  • r1b1ker Mike 🇺🇦 (@r1b1ker) reported from Poplar, England

    @gazbro8 @VodafoneUK @ed_mead Down for me too.

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK Is there any update on how long it is going to take to fix?

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    Anyone else having troubles with @VodafoneUK broadband? It's been down from this morning.

  • Benest Kate Benest (@Benest) reported from Twickenham, England

    @VodafoneUK @_genius_i_was @kayheads Broadband down here in SW14 #Vodafonedown #broadband

  • ThomDownie Thom Downie (@ThomDownie) reported from Wandsworth, England

    @VodafoneUK Mobile signal dropping out every evening in SW17 area of London for weeks now. Please sort this out.

  • coxm62 Mark (@coxm62) reported from Blackheath, England

    Who has the shittier app @VodafoneUK or @VirginMoney? Both 90% of the time never work you can only vote for one

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • vitor_teo_ Vítør ★彡 (@vitor_teo_) reported from Merton, England

    @LycamobileUK @VodafoneUK nahh, lot of stuff i’d have to do for it, i’m ok with this **** of vodafone, appreciate that

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • no1snoopyfanuk Pudding (@no1snoopyfanuk) reported from Brentford, England

    @VodafoneUK Thanks Ray, however I now need to escalate this complaint. I've spent over 3.5 hours trying to resolve this amicably. I just need someone to close the account, confirm it's closed and stop hounding me for funds not owed. Could you provide a complaints email address please?

  • DPikros Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK My wifi is also down since early morning - is there any update on how long it is going to take to fix? Because I cannot work today and I have a lot things to do…, I just restart my router and there’s no line at all.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Camden Town, England

    @VodafoneUK Yeah I know... It's so annoying honestly... Only seems to happen on the trains. No issues with signal any other time.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Benizzle19 The Incredible Hulk (@Benizzle19) reported

    @VodafoneUK @laurenroseh And back to nothing, respond to someone else but not to the actual person with the problem. I need this sorting today

  • Nathan15768970 wotsits (@Nathan15768970) reported

    @VodafoneUK hi, I’m getting double charged for an item I purchased in October and I was told it would be resolved when I contacted customer service. 3 weeks on it’s resolved, I haven’t been refunded and I’m gave my still be charged. I have a reference number.

  • nick_geneva Nick Lockwood (@nick_geneva) reported

    @VodafoneUK I signed up for your broadband pro service @VodafoneUK Today was the THIRD time you arranged an appt for me to be at home for activation and no one came. Why don’t you contact if it is cancelled. It’s really crap of you.

  • DanTheManOnline Dan The Man (@DanTheManOnline) reported

    @VodafoneUK said they were gonna phone me today between 12 and 2pm to discuss my issues ....and not even that they can do right 😔🙈. It's comedy at this point

  • amyrichards03 Amy Richards (@amyrichards03) reported

    @VodafoneUK can I have some help please, I’ve tried ringing a couple of times but have given up after a 30 min wait.. I don’t ever get signal in my home, I literally can’t call anyone or receive calls & I’m sick of paying for a contract I can’t ever use

  • MegFord_ ♏egan (@MegFord_) reported

    @VodafoneUK when we contact 191 it directs us to your website which is down! How are we supposed to pay our bill on time when your customer services team aren’t available and your website isn’t working? 2/2

  • Benizzle19 The Incredible Hulk (@Benizzle19) reported

    @laurenroseh @VodafoneUK This issue still needs resolving today please.

  • Nixie10 Nicola McAuley (@Nixie10) reported

    @VodafoneUK Hi is there a way I can check stock in a store tried phoning but wasn't put through to the store I wanted to ask... Could you help? Thanks

  • SharonMcfadyen Sharon McFadyen (@SharonMcfadyen) reported

    @VodafoneUK is there an issue with your site today? Unable to access it to make a payment and held for over 50 mins on the phone.

  • Telynores1 Swansea & Gower Wedding Harpist Nia Siân Davies (@Telynores1) reported

    @samanthalewis22 @VodafoneUK I’m having the same issue. Not a good start.