Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/27/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, City of Westminster, Paddington, Newham, Tower Hamlets, Southwark, City of London, Croydon, Hammersmith, Ealing, Southall, Poplar, Kensington and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • WanderingLeo_ Mitchell (@WanderingLeo_) reported from Stratford, England

    @VodafoneUK A lady just called back and apologised/resolved the issues. Thanks.

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @VodafoneUK I have been on the phone 📱 for 4 hours now - almost with 10 agents to cancel my contract. iPad was sent to repair, replacement was promised. It has been 3 months! You are still charging me! You are in clear breach of your contract- checked today!

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @aboston11 @VodafoneUK Happened to me today - been on the phone for almost 4 hours. How does a telecom company have the worst communication technology!?

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?

  • dazzpauls Darren Pauls (@dazzpauls) reported from Stratford, England

    Hi @VodafoneUK do you not support merging calls on iPhone?

  • JohnWildy71 John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Poplar, England

    @VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • notbarry1 Ryan Williams (@notbarry1) reported

    @Wayne_adams83 I’m with @VodafoneUK they’re wankers pal. Keep putting the price up every year. Was paying £21 a month when I started my 2 year contract in January last year. Last April they upped it to £22.99 and this April they’ve upped it again to £25.13. Can’t wait until I can **** em off.

  • abzpaul Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland

    Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!

  • eyesoftiger90 I will not be silent (@eyesoftiger90) reported

    @VodafoneGroup @VodafoneUK Your customer service on line or on the phone is really bad

  • Dragontothefly Alex Mehra (@Dragontothefly) reported

    @VodafoneUK being a vodafone customer is apparently like living in a khafka novel or screaming into a void - no one seems to answer but I'm still considered the crazy person . Should I send my bill for excess data usage to your customer service team or...?

  • Angela58143919 Angela (@Angela58143919) reported

    @NadineDorries @VodafoneUK You talk absolute guff. The only people you and your cronies serve are yourselves. No amount of pretending you actually care, will disguise the illegality of your prime minister and his cohorts. Your that up your own arses you believe the public are stupid! Big mistake!

  • MadhavPuri2 Madhav Puri (@MadhavPuri2) reported

    @VodafoneUK @VodafoneUKhelp my number 07825 760501 has been deactivated suddenly for no reason. I need urgent help now!!

  • GOYALKAPS kapil goyal (@GOYALKAPS) reported

    @VodafoneUK never buy vodafone.. horrible customer service. Even they don’t know e2e process & all sub contracts companies working for them enjoying.

  • Dragontothefly Alex Mehra (@Dragontothefly) reported

    @VodafoneUK If it helps, I live in Dundee in Scotland. I would check the network checker but it crashes or blocks me out. I'm an anxiety ridden neurodivergent, I've tried every method of fixing this that didn't involve human contact.

  • dw3842 Dave Williams (@dw3842) reported

    @VodafoneUK I got your "treat" today in email form... notifying me of an 8.2 % raise on my monthly plan. Add in the re introduction of roaming charges in the EU I think it's safe to assume what you can do with your gimmicks 😡

  • woody0702 Steven Woodside (@woody0702) reported from Bolton, England

    @VodafoneUK really disappointed to be leaving after 16 years. Customer service not interested in keeping my custom. Wanting to increase my bill by 12% to stay. Shocking at this time. Sad to be leaving but hey I’m sure my custom will be welcome elsewhere 👋 👋👋