Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, Southwark, Croydon, and City of Westminster.

City	Problem Type	Report Time
Wandsworth	Internet	6 days ago
Southwark	Internet	10 days ago
Wandsworth	Phone	11 days ago
Croydon	Total Blackout	2 months ago
City of Westminster	Internet	2 months ago
City of Westminster	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Aimee lou (@Aimeelo02455188) reported 27 seconds ago from Wandsworth, England

  @VodafoneUK your mobile phone network is down, how long is this likely to last

• 
  Joe Curtis (@jccurtis1) reported 3 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

• 
  James Willmoth (@willmothj) reported 4 minutes ago from Worcester Park, England

  @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

• 
  Rachel Addy (@ReaddyUK) reported 5 minutes ago from Croydon, England

  @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

• 
  Lewis 🇪🇺 🇬🇧 (@LJB179) reported 6 minutes ago from Lambeth, England

  @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

• 
  Mark Phillips (@wondermouse) reported 11 minutes ago from Wandsworth, England

  Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 11 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Lawrance S (@law_Salter) reported 17 minutes ago from Bromley, England

  @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  @thebadissuecollective (@IanDavidRoss1) reported 32 minutes ago from Lambeth, England

  @VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -

• 
  Bret Sinclair (@bret_plays) reported 39 minutes ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  MARK A IZATT (@markaizatt) reported 42 minutes ago from Lambeth, England

  Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 43 minutes ago from Bromley, England

  So folks I’m doing another LIVE show tomorrow night on @rockingfoxradio , @VodafoneUK 4G, DO NOT let me down

• 
  JustJC (@JustJC_London) reported 46 minutes ago from Croydon, England

  @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

• 
  Daniel Ayers (@danielayersuk) reported 46 minutes ago from Camberwell, England

  @VodafoneUK your website is so riddled with errors I give up. Sort it out - this is THE worst example of an e-commerce website I have ever come across. Whoever built it - fire them, they are worth £0.00 per hour.

• 
  @thebadissuecollective (@IanDavidRoss1) reported 47 minutes ago from Lambeth, England

  @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

• 
  Matt Scammels (@Matbeluca) reported 47 minutes ago from Banstead, England

  Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 55 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Dimitris Pikros (@DPikros) reported 56 minutes ago from Southwark, England

  @VodafoneUK Is there any update on how long it is going to take to fix?

• 
  Ange Gilly (@angegillis) reported 59 minutes ago from Lambeth, England

  @VodafoneUK is there something wrong with your website? Been trying to download my bills in My Vodafone and it’s painfully slow and keeps timing out.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lacking Courage (@NeedMoreCourage) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

• 
  Jamie-Ray Stevens  (@JamieRayStevens) reported 17 minutes ago

  After 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result

• 
  Gill (@gill_frost) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

• 
  Julie McMahon (@JulieMc77303454) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

• 
  Neal_in_Surrey (@MarcNeal18745) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x

• 
  JizzCoin (@JizzleShizz) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Its quite simple. They do not give a **** about their customers.

• 
  Jonny Elwyn (@jonnyelwyn) reported 20 minutes ago

  @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

• 
  Del (@DeloresWhi50682) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!

• 
  Lionel Conroy (@Lionel_Conroy) reported 22 minutes ago

  @VodafoneUK 24 Hours now, Vodafone Fibre Broadband down… not just me lots of neighbours as well, engineer didn’t turn up…shocking customer service!

• 
  tammy sharman (@treacletam) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the exact same experience. When cancelling everything after my uncle's passing, they were all amazing besides virgin who were quite terrible. I'm sorry for your loss