Vodafone outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: City of Westminster, Wandsworth, Southwark, Croydon, and Bromley.

City	Problem Type	Report Time
City of Westminster	Phone	1 day ago
Wandsworth	Phone	2 days ago
Southwark	Total Blackout	8 days ago
Croydon	Wi-fi	12 days ago
Wandsworth	Wi-fi	15 days ago
Croydon	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Luiz Ottino (@lhom) reported 44 seconds ago from Camberwell, England

  @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

• 
  Rachel Addy (@ReaddyUK) reported 45 seconds ago from Croydon, England

  @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 6 minutes ago from Bromley, England

  Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

• 
  Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported 12 minutes ago from Wandsworth, England

  @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

• 
  Thames Ranger777 (@Ranger777Thames) reported 12 minutes ago from Bromley, England

  Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 14 minutes ago from Bromley, England

  I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

• 
  Perc Angle (@scottPILLgram) reported 19 minutes ago from Lambeth, England

  @VodafoneUK Yeah well you just lost a customer. Idiots

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

• 
  @thebadissuecollective (@IanDavidRoss1) reported 26 minutes ago from Lambeth, England

  @VodafoneUK your customer care service is **** I'm going elsewhere goodbye.

• 
  Helen Cook (@HCook13) reported 32 minutes ago from Lambeth, England

  Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

• 
  Jason MacKenzie (@jasonmackenzie) reported 36 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Mary Denyer (@denyermc) reported 38 minutes ago from Wandsworth, England

  @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

• 
  The Rural Juror🌹🌈 (@stevielockyer) reported 45 minutes ago from Worcester Park, England

  No @VodafoneUK network in my house . As I walk up street it returns. Site says my area RH16 ok but 2 days now and I’m pissed right off. Sort it out

• 
  Quentin (@quentinnield) reported 46 minutes ago from Lambeth, England

  @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

• 
  Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported 46 minutes ago from Croydon, England

  @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

• 
  A. Marie (@Ambii_Bambieee) reported 47 minutes ago from Lambeth, England

  @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

• 
  Luiz Ottino (@lhom) reported 50 minutes ago from Camberwell, England

  @VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.

• 
  Bret Sinclair (@bret_plays) reported 53 minutes ago from Eltham, England

  Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

• 
  Jay khalique (@k0909388) reported 53 minutes ago from Camberwell, England

  @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

• 
  Joe Curtis (@jccurtis1) reported 54 minutes ago from Merton, England

  @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary marr (@Garym0211) reported 56 seconds ago

  @VodafoneUK I have had no signal since 8:30pm last night? Can don’t e help me with this as I was told it would be down for 10 minutes, cannot call you as I have no signal !!!

• 
  Jade Nomura (@Jade_Nomura) reported 2 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Michael Berry (@michael91510009) reported 8 minutes ago

  Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

• 
  Nick Lawton (@Pontemiller) reported 9 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  James (@jimbles1967) reported 10 minutes ago

  @VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  Dann 🧜🏼‍♀️ (@DPB037) reported 12 minutes ago

  @VodafoneUK hiding their customer service behind a paywall. I want to talk to you about my bill, but I can’t talk to you about my bill unless I pay what you decide i owe. Counting down the days to freedom! 🤮 awful experience start to finish, would not recommend.

• 
  stop the war (@igivepropofol) reported 12 minutes ago

  @VodafoneUK Do you have a customer service complaint email address for any manager? Or are poor customers just left at the mercy of overseas call centres that are no help? My phone has not been working since last Friday evening. Can you provide an email address so I can write a complaint and explain the events? I am also pursuing this with the regulator.

• 
  Simon Plant (@simonplantphoto) reported 13 minutes ago

  @VodafoneUK 5 months of worsening signal in Somerset. Support say no issues, but field readings show RSRP -123 dBm & SINR -0.3 dB. I have the data. Can someone actually investigate?

• 
  Di Drinkwater (@CarbonTiptoes) reported 25 minutes ago

  @VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.

• 
  simon taylor (@simon5843) reported 26 minutes ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care