Vodafone outages and service status in Thornton Heath, England
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Full Outage Map
- Vodafone generated 1 outage signal in the last 24 hours around Thornton Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 24, 12:20 AM GMT+1.
- Internet (40%)
- Phone (30%)
- Wi-fi (20%)
- Total Blackout (10%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, Southwark, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 6 hours ago |
|
City of Westminster
|
Phone | 9 days ago |
|
Wandsworth
|
Phone | 10 days ago |
|
Southwark
|
Total Blackout | 15 days ago |
|
Croydon
|
Wi-fi | 19 days ago |
|
Wandsworth
|
Wi-fi | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Dimitris Pikros (@DPikros) reported from Southwark, England@VodafoneUK Could you please let me know how long it is going to take to fix?
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Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Tim Easton (@timeastonco) reported from Camberwell, England@VodafoneUK hey! My iPhone 12’s data just drops out when I go into a 3G spot and stops working. Any fix to this please?
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Ben (@BendyBen999) reported from Banstead, England@VodafoneUK Did you read the he thread. It’s not me you need to help ....
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SA Morrison (@ShirlMorrison) reported from Lambeth, England@VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.
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Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandWhy are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all
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Jay khalique (@k0909388) reported from Camberwell, England@VodafoneUK my Internet isnt working and Vodafone ask me to go online for help
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Elshad 🏴🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England@IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.
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J (@slinkywinky) reported from Wandsworth, England@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England@VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly
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Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandIt just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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@thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
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Mark Phillips (@wondermouse) reported from Wandsworth, EnglandDear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible
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MARK A IZATT (@markaizatt) reported from Lambeth, EnglandHi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Bret Sinclair (@bret_plays) reported from Eltham, England@VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES
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Joe Curtis (@jccurtis1) reported from Merton, England@VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Eva Annamarie Offord (@eva_offord) reported@VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Broken Britain (@hackedoffwoody) reported@VodafoneUK we have been without any worthwhile mobile signal for more than a week now - Internet is now an essential utility - what the hell is going on ? Location RG29 1HX
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John Gly (@chuxjohn) reported@VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?
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Ceekay (@TheRealCeekay) reported@VodafoneUK could you suggest a contact please, there must be someone who can help? Thanks
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Vodafone Group (@VodafoneGroup) reported@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.
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Jeremy Wood (@excitedpixels) reported@VodafoneUK another raise of £1.80 this is over the declared amount year on year. The nations rip off not nations network. Not right
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Aaron MacTavish (@amactavish90) reported@VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!