Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Newham, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Lesley Carter
(@Lesley_C12) reported
from
Richmond, England
@VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
@VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣
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Vikki M
(@Vikki_L_M) reported
from
Paddington, England
@VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.
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Gordon McDonald
(@gordonmcdonald) reported
from
Hounslow, England
@VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!
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King Kas ☥🇨🇩🌱
(@KingKas04) reported
from
Islington, England
@VodafoneUK Internet has been down since 1am
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StaceyPandaStrachan
(@strachan_stacey) reported
from
London, England
@VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.
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J.
(@Lockett57) reported
from
Poplar, England
@VodafoneUK promised my internet would be 100% up and running by midnight. It isn't. No chat operators around to help... good start. How can I get this fixed asap.
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Guy Miscampbell
(@guymiscampbell) reported
from
Camberwell, England
Hi @VodafoneUK - your billing is broken and you've sent (another) threatening call about cutting off my phone while I'm trying to recover from a broken back. Wouldn't be an issue apart from I've called four(!) separate times in the past week to rectify the issue... Please fix!
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Rachel Reynolds
(@rachelandlife) reported
from
Bromley, England
Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer
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F O S T E R
(@alicefoster) reported
from
London, England
@VodafoneUK special thanks to the “Tech” team who managed to turn my issue from not being able to use data to not having a scrap of signal now either...
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Mark Dunne
(@MarkDunnes) reported
from
Stratford, England
Shocking customer service from @VodafoneUK. Number ported to a cancelled contract, despite assurances the transfer was cancelled. Manager ‘refused’ to talk to us to try & resolve it. Left with no phone & having lost a phone number lots of old contacts have
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Aimee Hughes
(@Aimee_CN_Hughes) reported
from
Hounslow, England
@VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.
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Kim Jong Make em Say Ung
(@DeuceBro1) reported
from
Paddington, England
.@VodafoneUK signal at Paddington is dire today.
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Joy Debenham Burton
(@ziegfieldstar) reported
from
Ilford, England
@VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.
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rocinante
(@Rocinante_797) reported
from
Bromley, England
@thameswater your website is complicated and awful to navigate on a phone. Trying to sort out moving address. Look st other websites. @VodafoneUK easy @SSE easy and I mean easy to navigate. @thameswater like pulling teeth from a rocking horse. Please sort this out. Omg.the phone
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Jeffthebeerbloggingbeagle
(@Jeffthebeerblo1) reported
from
Camden Town, England
Wow what absolutely rubbish customer service from Vodaphone , lied to twice about when Phone would be delivered and told hopefully I will now receive it 12 days after ordering it .Originally told it would be delivered next day !!!!! @VodafoneGroup @VodafoneUK
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R
(@Rahuss_) reported
from
Stratford, England
@VodafoneUK it’s almost 28 mins and I haven’t been connected to an advisor to cancel my contract. This is ridiculous. I just want to give me 30 days notice + PAC code
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narly
(@narly) reported
from
Poplar, England
Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Moose
(@Moosehead08) reported
What a joke @VodafoneUK customer services are. Three weeks on and still have done no investigation into my complaint - still on hold 30 mins and counting!!
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Carl Doran
(@carldoran) reported
Twice I’ve tried @VodafoneUK broadband as a service provide. Both times service intermittent and when it fails service to restore dire. 5 days without broadband. 2 children under 7 #homeschooling no contact without me chasing. So hard as it is at the moment without internet! 😒
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Paul Davis
(@Bod9007) reported
@BectoriaD87 @VodafoneUK Rubbish service, especially at this time.
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Neil Phillips
(@UK_Wildlife) reported
@VodafoneUK I sent my details on twitter by DM b4 Xmas and never got a security code or call or a response from asking for one The time I've wasted has already cost my family money TBH I suspect my time would be better spent contacting @Ofcom
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CA_Mogli
(@mogli_in_shorts) reported
@VodafoneUK Here in Vodafone India, no one listen. They just trying to keep me on hold. Can you help me to get UK passport so I ll come there to use Vodafone UK services. Are you going to invest in infrastructure of your Indian Arm as local management is out of money. Which r recharge plans?
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Incisive Critics
(@IncisiveCritics) reported
@VodaIdea_NEWS In this Covid situation why VI customer care team is insisting to visit nearest VI store. I hope you all understand the meaning of Covid Pandemic. I was trying to separate my both nos from clubbed plan and but horrible response. @VodafoneGroup @VodafoneUK
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Susan Harrison
(@SusanHa85471577) reported
@VodafoneUK you said the network problem in my area was going to be fixed by 2pm. The network checker is still still showing issues and The mobile internet is going slow again. This only happens in the evening.
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George
(@GeorgeOnToast) reported
@DaveSwateridge @VodafoneUK Yes I am. Moved from Sky which was so bad. I pay £22.95pm, which was £7.05 less than Sky, too.
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Julia Jones
(@JuliaJ84) reported
@VodafoneUK I'd be greatful for any prize if I won as I never win anything #VeryMeRewards
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🎁🎁🎁🎁🎁
(@loz_dann) reported
from
Hemel Hempstead, England
@VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork