Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Paddington, Waltham Forest, Ilford, Southwark, Hammersmith, Croydon, City of Westminster, Newham, Tower Hamlets, Ealing, Southall and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Freya
(@speelingmstake) reported
from
Poplar, England
So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Freya
(@speelingmstake) reported
from
East Ham, England
@VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Dale Francis
(@DaleFrancis12) reported
from
Poplar, England
@VodafoneUK Your network is slow and have full signal in Canary Wharf.
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Jeremy Maw
(@jezmaw) reported
from
Islington, England
@VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Freya
(@speelingmstake) reported
from
Poplar, England
Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Smith
(@AndySmitt1) reported
@VodafoneUK again you have royally ****** up on my account. Lying pricks. Had enough of your ****. ******* shite. **** off.
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Rosamund Morgan
(@Rozzermundi) reported
@VodafoneUK please help me set up my landline digivoice phone…I’ve been trying sinceApril. I’m disabled.
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B.decover@hotmail.com
(@billiedecover) reported
Hey want to be with a provider with terrible signal, bad customer service (except management) still take your money when the contract was cancelled, be on the phone pass to different people as no one wants to deal with the problems they causes. Look no further join @VodafoneUK 🤬
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Nina
(@DesireandDuty) reported
9 ‘month old faulty phone that @VodafoneUK are refusing to fix under warranty. My husbands been trying to sort it. They asked him to hold then hung up on him after 10 mins. Probably hoping he’d hang up. So unprofessional. Guess it’s trading standards next
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Brian Reid
(@BReid27) reported
@ConnaireMcG @O2 It’s not just the O2 signal. @VodafoneUK is the same. There is a bad signal, never mind 5G we can’t get 3G. It’s proving difficult to run a business in the area when the infrastructure is so bad. Broadband is hit and miss too.
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Alex
(@Edinburgh59) reported
@jillmcgivern1 @VodafoneUK I agree with you worst customer service ever I got connected to a call centre and during call all I heard was laughing in the background how professional Vodafone train there staff it's time to move to another network
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jgiv
(@jillmcgivern1) reported
@VodafoneUK sort your customer service out. Shambles and the worst customer support. Online and telephone support poor and still not sorted despite reassurance it was
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Sara Edwards (Christie)
(@Sajatweet) reported
I have been trying to get help from @VodafoneUK for an issue with my router not connecting to my USB hard drive. I am on call 5 in 3 weeks & getting nowhere. Can anyone recommend Mac / network support near Stirling? @ComTech247 do you do Mac?
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Shravan Korde
(@KordeShravan) reported
@AhmedShelbaya @AhmedShelbaya give me my number back.. @VodafoneUK worst customer service and experience.
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James Blyth
(@AmIEvenGinger) reported
@VodafoneUK are single handedly THE WORST phone company on this earth. 2 hours on the phone and I’m still not sure what ******** just happened