Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/09/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, City of Westminster, Hackney, City of London, Paddington, Waltham Forest, Ilford, Southwark, Hammersmith, Newham, Tower Hamlets, Ealing, Southall and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • tretiakovat TRETIΛKØVΛ (@tretiakovat) reported from Stratford, England

    @VodafoneUK SUCKS IM SO FED UP FFS

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AHydes2 Turbodome 169 (@AHydes2) reported

    Thanks to the engineers from @VodafoneUK who installed our new broadband via the @CityFibre network. A very neat install and super fast broadband ready to go. @virginmedia router disconnected and ready to be returned once they reply to my letter cancelling my service :)

  • mendownuk MENDOWNUK (@mendownuk) reported

    @VodafoneUK every time I get a Vodafone advantage code and click the one time login it shows as expired?

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @VodafoneUK Funny that, because engineers have been, we've been promised numerous times that it's fixed for good and it still keep cutting out. Please ejust let us cancel your sh1tty contract, you are not supplying what you said you would not keeping your end of the bargain.

  • MrsCoxTweets Sue Cox (@MrsCoxTweets) reported

    @VodafoneUK still no joy with your help service or a call back! VSOS band are lethal. My 85 year old mother laid waiting for help and your band did not work. I AM ANGRY

  • DissMistRhea DissMistRhea (@DissMistRhea) reported

    @VodafoneUK Are you okay? Are you down?

  • Swiftlozza Lauren Knight (@Swiftlozza) reported

    @VodafoneUK They are connected via ethernet, the Mbps we are getting even with that are shocking. However doing this still hasn't helped with the issue

  • SeeBuck_ CB (@SeeBuck_) reported

    @VodafoneUK Hi there, I have a iPhone 12 Pro Max with a 5G plan in a well served 5G area but find that my phone never connects to 5G even with Mobile Data Options set to 5G on. Is there a way to confirm this is still set on my account? Thanks

  • sassybadassy15 Jen (@sassybadassy15) reported

    @VodafoneUK i finally joined your network today.Thank you to CJ as Sheffield Meadowhall Store,she was very attentive & we had a laugh too. Even if she didn't know that answer she would call for someone to check things which put my mind at ease that I wasn't being fobbed off.

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @VodafoneUK What is wrong with your company? Do you seriously not care about the stresses and struggles that every day people go through? You just wish to add to them by accepting contracts on faulty lines and then not resolving the issues and refusing to cancel for free? Keeping us trapped?

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @VodafoneUK @EmmaRaducanu Stay away from Vodafone everyone. They have repeatedly tried to fix our broadband connection but failed. It continues to disconnect about 6 or 7 times a day. Despite this not being the service we signed up for they will still charge me to cancel the contract.