Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/04/2026 11:40

February 04: Problems at Vodafone

Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Newham, Hackney, Paddington, Croydon, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington, Hayes and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomFulham Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Will527 William Clark (@Will527) reported from London, England

    @VodafoneUK @SamsungUK I would not trust Vodafone with a 5G connection! They are still to connect my Apple Watch series 4 data plan and it’s been 4 weeks. @Apple their handling of new technology is pretty poor and I don’t think their infrastructure is set up with the client in mind!!

  • Lesley_C12 Lesley Carter (@Lesley_C12) reported from Richmond, England

    @VodafoneUK That’s the first place I went to when I had a problem. I’ve done all that. Both. The tv goes in and out of fuzziness when using apps and my phone apps constantly dip

  • narly narly (@narly) reported from Poplar, England

    Oh @VodafoneUK you really do crack me up - after all the fines and still your customer service is shit

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    Really not happy with my call back @VodafoneUK so unhelpful! Didn’t really want to help me with my upgrade !! I’ve been a customer for like ..... 🤔 to long !! #notahappycustomer

  • Carrot79 Kate Powell (@Carrot79) reported from Camden Town, England

    Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Lambeth, England

    So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal

  • JemmaHatt Jemma Hatt (@JemmaHatt) reported from Sevenoaks, England

    @VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @bt_uk thank you for the letter offering of 100 mbps 4 £60 a month. . Shame your current proposition I am paying for is rubbish. Yes I have turned it off and back on again. Looking forward to speaking with you about this tomorrow. Message courtesy of @VodafoneUK network.

  • dazzer2103 Dazzer (@dazzer2103) reported from Epsom and Ewell District, England

    I’m using my phone 4G for internet connection it’s that bad. @VodafoneUK need to get some grip and control and sort this out.

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • singhjitesh1 Jitesh Singh (@singhjitesh1) reported from London, England

    @VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..

  • SteveLinez Steve M.Linez (@SteveLinez) reported from Epsom and Ewell District, England

    I been with @VodafoneUK less then 3 days and nothing work their app don’t work the website don’t work..y’all spend 3 days fixing shit #Fixup

  • pasty_muncher Steven Bryant🥟 (@pasty_muncher) reported from Islington, England

    @VodafoneUK having serious issues with my account / billing, and your online help is getting me nowhere. Can you give me access to a direct line or even better somewhere I can make an appointment in a shop to discuss with someone able to resolve. Thanks

  • danielsouza Daniel Souza (@danielsouza) reported from City of London, England

    I know that there is probably a great design team in place, but @VodafoneUK is the worst experience for a leading company I ever had. 1

  • ziegfieldstar Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

  • rachelandlife Rachel Reynolds (@rachelandlife) reported from Bromley, England

    @VodafoneUK Ok thank you. I’ll give it a try ! Being a life long customer and not getting the customer care is not good for you as a company or me as customer. 🐣

  • thomascox24 Tom (@thomascox24) reported from Lambeth, England

    It appears @VodafoneUK reward loyalty by adding £6.95 to your first bill for a delivery charge of an upgraded phone despite not mentioning this anywhere when placing the order. Next time I’ll switch network #deceiving #noloyalty #hiddenfees

  • morbster morbster (@morbster) reported from Croydon, England

    @VodafoneUK I am absolutely disgusted with the way I have been treated today. I have been charged over £50 for being 2gig over an account I asked to be capped. I have been blamed for not checking my account. This is the second time that I have cancelled my account. Never again

  • mart_brooks Martin A. Brooks (@mart_brooks) reported from London, England

    WTAF @vodafoneuk: I’m porting a number from Vodafone to, errr, Vodafone and I’ve now been without service for over 24 hours.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHocky80 Chris Hodgkinson (@ChrisHocky80) reported

    @RichardHilsley @VodafoneUK They are jokers !!! Been with them for years but I'll be pulling the plug on all my contracts. Worse customer service I've ever encountered!!!!

  • phillymer phil lymer (@phillymer) reported

    @VodafoneUK your service is shocking 😠Bought a new phone from @Argos on monthly contract, can't get the phone to work after a week ! Just says courier service & messages stopped ? I need it for hospital appointments, can I get refunded ? Not impressed😒

  • bally_jalaf Bally Jalaf (@bally_jalaf) reported

    @VodafoneUK 4g is very slow in Ub10 9et area. Are there issues?

  • thatmessybitch Alex (@thatmessybitch) reported

    @VodafoneUK is there an issue with your site for upgrades - trying to upgrade w/ advantage discount and get to the final stage am charged for upfront but then it fails to process to review plan and sticks on t&cs page then receive an email saying order cancelled bc I didn't sign?

  • i_am_marms A$AP FLA$H (@i_am_marms) reported

    @CWalker87 @VodafoneUK That’s what I’m trying to do, had nothing but issues past few years so finally trying to leave but can’t get hold of anyone to tell em, tried on Saturday on hold for 40 mins and sacked em off

  • SpinyDykeLizard Lucifer Severine (@SpinyDykeLizard) reported

    @VodafoneUK fix your garbage.

  • grandadbaldy Adie Richards (Requires 4 AA Batteries) (@grandadbaldy) reported

    @VodafoneUK There's hardly been any service in the CA9 area (Cumbria) for last 3 or 4 days & have just seen FB post saying it could be another 6 days before it's rectified. Will we all be getting our bill reduced by at least 1/3rd for this month?

  • geoffharris25 geoffrey harris (@geoffharris25) reported

    @VodafoneUK Sadly my phone battery life has halved. Probably because it's searching for a signal all day. Also the wifi calling is not so consistent.

  • TomNeal89 Tom Neal (@TomNeal89) reported

    @VodafoneUK Replied to your DMs and no action since 8AM. Now on the phone for the 4th time to try and get this issue sorted. NOW 48 HOURS WITH NO ACTIVE PHONELINE. Shame that 'together we can'-not actually fix the problem!!! #StillDisconnected

  • PiggyLikesToEat Rob (@PiggyLikesToEat) reported

    @VodafoneUK I have one of your mobile dongle thingys for the PC, but I can't seem to find the network to be able to use as WiFi