Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: Hackney, London, Croydon, Poplar, City of London, Kensington, Hammersmith, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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MttB
(@TrumptonRiot) reported
from
City of London, England
@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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.
(@JS2017JS) reported
from
Stratford, England
@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Steven Mills
(@stevedmills) reported
from
Lambeth, England
@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Catherine Mottram
(@breadwidow) reported
from
Camberwell, England
@VodafoneUK my broadband is down, been on waiting to get through for over 40mins with no indication of length of wait time or opportunity for call back. Rubbish
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK I agree. Very poor service.
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Comma Lover
(@pilkunnussija) reported
from
Camden Town, England
@VodafoneUK: Please fix my cellular data service. Check your DMs.
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dantran 🇨🇦
(@dantran88) reported
from
Camberwell, England
@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Marysia Trembecka
(@MarysiaT) reported
from
City of London, England
Wow. . @VodafoneUK no Internet service in Central London. Your first fix has made it worse & now been on hold for 13 mins to no avail #badservice #Vodafone
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hutton
(@Chris280479) reported
@VodafoneUK Your procedures need changing so you can cancel on line not via chat or phone as I was held for 45 mins of my life #badcustomerservice
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Harry Veitch
(@HarryVeitch1) reported
@VodafoneUK No problem
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claire lyttle
(@laylaarmani) reported
@VodafoneUK are you down, no Internet for over an hour. TV and everything relies on Internet. You're telling people you aren't aware of a problem yet we are all telling you there is one!
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BerwynLuxe.Com
(@SelmesLtd) reported
@VodafoneUK @VodafoneBiz Got voucher. Maybe fix your system??
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ΜΛRC ΡΛRISΗ
(@iammarcymarc) reported
@VodafoneUK someone sent a WhatsApp to my father who Is in his 80s pretending to be me. They convinced him to send £1200. He has phoned his bank and the fraud unit. I called them from an unknown number and it went to a Vodafone voicemail. Can someone help us catch them, please?
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Adam
(@scrabblebabble0) reported
@VodafoneUK been with you guys for 20 years for phones. Another 24 month contract ends tomorrow. Ask for a good upgrade and deal you offer is awful. Literally every other network has offered a better deal, & better customer service recieved already. another loyal customer lost 👏
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BerwynLuxe.Com
(@SelmesLtd) reported
Your top PAYG service is not working. Your automatic service is silent. @VodafoneUK @VodafoneBiz
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Kath Clarke
(@Kath_BlckBx) reported
@VodafoneUK I've called x3. Order got "stuck". Promised call back, no call back. Called Retention team to cancel (as by now I just want to leave) and got cut off. Just written to the CEO to see if he can help me.
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Sidster N
(@SidSneekyguy) reported
@VodafoneUK this is how **** stupid Vodafone are, got a DM from Amanda telling me to go Argos to blacklist quote 'In this case, it would be best to visit the vendor and get the receipt so we can share it with them again and get the device blacklisted' I gave YOU 2 receipts!!
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Kev
(@intistic) reported
Would @o2 or @VodafoneUK like to help get me out of my contract with @EE?