Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/28/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hampstead, London, Hammersmith, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • its_Saifur Alhumdulillah for everything🤲🏾 (@its_Saifur) reported from Hackney, England

    Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park

  • DrBroadstock Martin Broadstock (@DrBroadstock) reported from Croydon, England

    @VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...

  • londonsardu Londonsardu #FBPE (@londonsardu) reported from Hammersmith, England

    @VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for

  • JackWFarrell Jack Farrell (@JackWFarrell) reported from Camberwell, England

    Hey @VodafoneUK purchased two new phones on pay monthly plans TWO days ago and the SIM cards still haven’t been activated. Just moved to the UK, you have no online contact service and I’m still without a phone

  • _EmsMarie 🦄 (@_EmsMarie) reported from London, England

    @VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK experience that I totally regret. They haven’t changed or improve at all. In fact they’re getting worse. With incomplete unfriendly lying staff. That’s there just to lie and deceive you as a customer.

  • Paul_Jones_1983 Paul Jones (@Paul_Jones_1983) reported from Croydon, England

    @VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!

  • chadedwards (((Chad))) (@chadedwards) reported from Camberwell, England

    @VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • SteveLondon79 Steve (@SteveLondon79) reported from Islington, England

    @VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.

  • gakhan Gohar Khan (@gakhan) reported from City of London, England

    @VodafoneUK your customer service and retention is going bad to worse. Leaving you soon to find a provider that cares about what customer wants.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usually, the fuckery from @VodafoneUK has no end Promised a refund for roaming charges as the service in India was shit, but now won't stand by their promise Seriously need to move my loyalty somewhere else

  • EronZekaj Eron Zekaj (@EronZekaj) reported from Brentford, England

    @VodafoneUK unbelievably difficult customer service. I have been with you for years, and recently signed up for your broadband. I recently saw your bb offer for existing customers at £21. I asked to be put on this offer and am being forced to cancel my current contract #confused

  • mattfishr66 Matt Fisher (@mattfishr66) reported from Merton, England

    @VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    Hi @VodafoneUK, I’m a home broadband customer on Superfast 2 package. Recently been having issues, my connection would drop around 9/10pm then would come back on 1/2am. Happened few days in a row. Got in contact and booked Openreach engineer. Found no issues on my line.

  • CarmenW16954852 Carmen Williams (@CarmenW16954852) reported from Hammersmith, England

    @VodafoneUK After nearly 10 years and thousands of money and stress spent by being a customer of this company. I decided to leave. And one moment of weakness decision I returned 3 months ago. And I can tell you Hans on heart that I wish I haven’t. Because it’s a completely awful

  • MrJayArsenal Jay (@MrJayArsenal) reported from City of London, England

    @VodafoneUK I have DM'd you regarding my poor service. Please could you get back to me. Thanks

  • wibblewobble70 WildmanFett (@wibblewobble70) reported from Hackney, England

    @jamieswb @vodafone @VodafoneUK Same thing happened to me. Vodafone Didn’t cancel extra data...removed app access so I didn’t see till a £150 bill arrived via debt collectors 😡

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • WSOLogan WSO Logan (@WSOLogan) reported

    @VodafoneUK Didn’t help

  • alisonevans66 Alison McMurray (@alisonevans66) reported

    @VodafoneUK why is your customer service so shocking? 30 mins on hold so far and live chat DOES NOT WORK

  • Roxannemusic Roxanne de Bastion (@Roxannemusic) reported

    @mstrsqrl @VodafoneUK Oh they are the worst...when I was with @VodafoneUK they took random amounts out of my account each month...had to call / chase for them to refund me all the time

  • AshQuest_L Quest (@AshQuest_L) reported

    @VodafoneUK is your account login system down? I can't seem to login into my account or re-register for the past couple of hours

  • 19_Marilyn_89 Marilyn (@19_Marilyn_89) reported

    @VodafoneUK So after being told by several people online that the order was cancelled, then that I had to go into store, man in store said it was cancelled, then called to find it hadn’t been, so man on phone said he’d cancel it…. The order still hasn’t been cancelled?! This is ridiculous!

  • vicsums Vicky (@vicsums) reported

    @VodafoneUK almost a year down the line a problem I’ve had with my online account still isn’t resolved. Shocking customer service.

  • uggggi Ugggi (@uggggi) reported

    Why VodafoneUk’s quality doesn’t have in Turkey.Everywhere has roaming problems, they try offer expensive deals and etc. I carried my number to Turkcell because VodafoneTR didn’t fix my problems.Immediatly You need to touch in Turkey @VodafoneUK

  • darrenhym Darren (@darrenhym) reported

    @VodafoneUK Explain why you withdrew service on London Underground when other haven’t

  • mstrsqrl James Cooper (@mstrsqrl) reported

    @Roxannemusic @VodafoneUK I just can’t imagine speaking to my clients like that! That’s awful that they did that to you! I’m so unimpressed and have been recommending them up until now. No longer!

  • TheLongSentance Brian Sentance (@TheLongSentance) reported

    @VodafoneUK - Ukrainian friend new to UK has a Vodafone UK SIM. Phone and text work (thanks!) but not mobile data. Phone is a RealMe model, not a manufacturer in your default device guides. How to get help on this?