Vodafone Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Sevenoaks, Islington, Hampstead, Tower Hamlets, Croydon, Camden Town, Southwark, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hackney and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| Islington |
Phone | |
| Hampstead |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
@mizzbusby
(@mizzbusby) reported
from
Poplar, England
@VodafoneUK your automated CS is terrible
-
Joe Robert Waistell
(@JoeWaistell) reported
from
Lambeth, England
Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄
-
Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
-
Alan Jones
(@ajmensgrooming) reported
from
Tatsfield, England
How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You still have not addressed my complaint.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@VodafoneUK You are still charging me for a service you are not providing. Despite two complaints you have still not sent me the SIM card. Do I have to write to the Directors of this company, or issue a Claim.
-
Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK No, just leave my Twitter you cockroach. We are sick of you, worst customer's service and worst company ever. I am pretty sure this can go to court for abusing us, we are nothing to you, yet I know many disappointed people, and yet we went with you, sadly.
-
John boy ➐
(@jchnbcy) reported
from
Poplar, England
@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill
-
William Cooper
(@WillPCooper) reported
from
London, England
@VodafoneUK broadband not working se14. Please, I can't survive the lockdown without memes.
-
Sandeep Sonawane
(@sandeept13) reported
from
Ilford, England
@VodafoneUK very bad experience while upgrading my plan , struggling last 20 days to correct the plan details still my problem is not solve, issue raise with support team 8 times now. #pathetic #badservice #cheating
-
Olivia Anderson
(@oliviaanderso34) reported
from
Hammersmith, England
@VodafoneUK my broadband isn’t working and is crazily slow. I’m in central London. It’s ridiculous! And I can’t get through to anyone to help!
-
gary watkinson
(@WatkinsonGary) reported
from
Hackney, England
@VodafoneUK Still have not addressed my complaint.
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
So disappointed @VodafoneUK in a crisis who do you call, clearly not Vodaphone! 2 days in several messages and still no help - shockingly bad service.
-
Madhan
(@followcbv) reported
from
Poplar, England
@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom
-
ANDREW MARTYNIUK
(@AndrewMartyniuk) reported
from
Whyteleafe, England
.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke
-
Eonia
(@ValkyrieEonia) reported
from
London, England
@VodafoneUK We went to you everyday for a week. We are just going to cancel this joke of yours, no wonder why you disappeared from France...
-
gary watkinson
(@WatkinsonGary) reported
from
Merton, England
@VodafoneUK Still no reply from you. Getting upset that you are failing to provide the correct level of service.
-
Cath Murphy Birchall
(@CMurphyBirchall) reported
from
Lambeth, England
@VodafoneUK I’m dealing with someone called Calum, who clearly doesn’t know how to work under pressure, in a crisis situation you need strong people. Is it possible to talk to someone at Vodaphone, no one is picking up calls, response time via message is unacceptably slow.
-
Tom Quinn®
(@TomTheProducer1) reported
from
Camberwell, England
Anyone who’s followed our tedious frustrating saga w @VodafoneUK’s lack of service this week - I reassembled router myself yday (necessity mother of invention) & now working again. Dr Wife can now do her remote #NHS diagnoses. Vodafone have lost a customer at end of all this.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Kai Preshaw 🍪
(@SharkBarky) reported
@VodafoneUK again broken promises by Vodafone UK promised a call back today about a extraordinary case that I find myself in but with no joy and making a complaint doesn't help can someone please call me back about the resolution that is proposed!
-
Myrtle AP
(@myrtle_ap) reported
@VodafoneUK after shocking service from your tech team, a formal complaint that no one has replied to, and being kicked off my Vodafone broadband for the 5th time in as many hours, I've truly had enough. Will someone please sort this out before I go to the ombudsman?!
-
Shane Turner
(@shanet48) reported
@VodafoneUK Going to leave Vodafone as soon as I can crap deals for long stay customers offers of free iPads only if home WiFi was purchased du not free then very me rewards since it’s inception not won once joke
-
Jennifer Ridgway
(@JenniferRidgway) reported
@VickyPickles4 @angelaeagle @VodafoneUK SIM cards are usually cheap or free but u gotta still top them up. The price of data if ur not on contract really bites 😬. I’m on a Vodaphone contract with only 1gb and when it creeps over that 1gb my bills are the cost of a fancy phone with extra crap lol.
-
David Mclaren
(@macca79) reported
@VodafoneUK Anything nice to brighten these dull days due to this awful pandemic that is taking over #VeryMeRewards
-
S A Clark
(@mumherts) reported
@VodafoneUK But as a very long standing customer you should be giving us offers prior to renewal.
-
J. Robin Gatenby
(@RobinGatenby) reported
@VodafoneUK I have 2 handsets on my account for upgrade now so that would be a great start - flagship Nokia for me and iPhone for my wife, years free broadband would be good and a good strong signal at my daughters, in West Cornwall, please! I have been a loyal customer for over 23 years now
-
Karrie-Jo Da Costa
(@DacostaKJ) reported
@VodafoneUK #VeryMeRewards Would be happy with anything never win anything x
-
Rachid Harti
(@R_casa) reported
@VodafoneUK Any prize will do as I never won anything with Vodafone #VeryMeRewards
-
Sophie Lambrou
(@SophieLambrou) reported
@VodafoneUK @VodafoneUK #VeryMeRewards I have yo say I have been a loyal customer for over 20 years but when I have had a problem its always been rectified when I get through to 191, service level on the whole has been very good. @VodafoneUK #VeryMeRewards on my wish list is a HH wig