Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/12/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Hackney, Wandsworth, Croydon, Camden Town, Newham, Fulham, Paddington, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • timothy_steer Timothy Steer (@timothy_steer) reported

    @VodafoneUK …. Fails again to resolve roaming issues. Network not fit for purpose, customer service not fit for purpose

  • 64Ayman64 Ayman64 (@64Ayman64) reported

    @VodafoneUK I have been complaining for two and a half years on a very bad network, and no one from your company has solved the problem. The worst network and service

  • Sicknote4 Go ‘ed (@Sicknote4) reported

    What’s a decent mobile network to join? 10 years or so with @VodafoneUK and they are absolutely garbage

  • Mels_Bels Melody Ruiz (@Mels_Bels) reported

    @VodafoneUK Thanks for getting back to me so quickly. That’s such a shame. As a Londoner I probably would have gone with another network had I known that! Please do feedback to your managers that it makes it a far less appealing provider for tube users. Thank you.

  • CopperTreeMedia Copper Tree Media (@CopperTreeMedia) reported

    @david_orrells @VodafoneUK we've never used such useless internet. Totally un-useable. They'll have a minimum speed and if they can't deliver that, that's contract over

  • lad_nicky Nicky Lad (@lad_nicky) reported

    @VodafoneUK Having got through to a manager who still just gave me a number to ring because he can't talk to them (although it's Vodafones **** up) and them not being in today why should I spend any more of my personal time on a bank holiday doing this?..customer couldn't care suits better!

  • lauralaing37 The Real Laura Laing (@lauralaing37) reported

    @VodafoneUK Absolutely abysmal service from Vodafone. The broadband package is not fit for purpose & their customer service is absolutely horrendous. Seven phones calls one for 2 hours and 8 chats to try to sort out our broadband package & they still haven’t sent an engineer out!

  • ruggerprogrammr Timur Valiev (@ruggerprogrammr) reported

    OK, @VodafoneUK, it's pretty dumb block data, calls and sms (including receiving!) in other country due to exceed usage but send verification message (which never arrives because you blocked SMS) to login in your website. Mind spending a minute to help us and fix this?

  • david_orrells David Orrells (@david_orrells) reported

    @CopperTreeMedia @VodafoneUK Your so called happy to help us as much a waste of time as is your Broadband Pro package that doesn't work. Your technical help tell me it will take 7 days to work! Your biking people are now trying to screw me out of the discount I signed up to #vodafone #disgrace #conartists

  • manousou theoneandonlybuffy💙 (@manousou) reported

    @VodafoneUK Pay your tax Vodafone UK and then you can tell us how you’d like to help people!