Vodafone Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (18%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Dagenham, Tower Hamlets, Paddington, Croydon, Hampstead, City of Westminster, Leyton, Cricklewood, Charlton, Woolwich, Southwark, Lewisham, Epsom and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK I have now interacted with your customer service and the vue customer service explaining my issue in writing, twice. Both bot interactions. I've lost tickets twice in the last week through having to isolate. Now this. How much money for nothing do you require?
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK your customer care service is **** I'm going elsewhere goodbye.
-
MARK A IZATT
(@markaizatt) reported
from
Lambeth, England
Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK I think you've helped enough by having me on the phone for over 3 hours first with a robot Tobi then finally a tech assistant I'm old and in bad health don't know much about teck problems if I did do you honestly think I'd be talking with one of you -
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Richmond, England
@VodafoneUK I have given two people my details already. I have spent so much time Saturday, Sunday and Monday trying to rectify this. I don't have more time or energy. Give me my money back. An an important occasion that can't be redeemed. I'll never use you or @vuecinemas again.
-
Isidudla sabantu
(@mast3rblack) reported
from
Hounslow, England
@VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀
-
Pia Kristmansson
(@PiaKristmansson) reported
from
Ealing, England
@VodafoneUK What a scam your very me rewards are. Tried to book the Vue tickets on Saturday and there were issues with the booking system so my codes were voided and no tickets for me. Customer service doesn't work weekends and the movie is tomorrow. I have now spent more time
-
Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏
-
Velvet Thunder 🇵🇸
(@Rogu3Ph4nt0m) reported
from
Camberwell, England
@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
-
Team Toosdee 💇🏼♀️💈 ✂️
(@ToosdeeTMH) reported
from
Hounslow, England
@VodafoneUK again your service in not just North Surrey but parts of West London in the last few days have been awful! We have no problems with #EE & will continue with them.
-
akkhan
(@mdakk68) reported
from
Poplar, England
@VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home
-
Carmen
(@rougecarmen90) reported
from
Lambeth, England
I raised a ticket 2 weeks ago for the wifi not working, the engineer came to fix the issue on Wednesday. On Saturday same scenario, wifi not working, I contacted them again and the ticket it’s still open. Basically my wifi it works only 3 days a week. Thank you @VodafoneUK 🤍
-
Helen Nisbet
(@helen_nisbet) reported
from
Hackney, England
@Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒
-
Rj
(@whatswithRUDOLF) reported
from
Camberwell, England
@KdLS_7 @VodafoneUK They need to send an engineer to sort that out. Last month we had the same problem.
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
-
@thebadissuecollective
(@IanDavidRoss1) reported
from
Lambeth, England
@VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's
-
Aimee lou
(@Aimeelo02455188) reported
from
Wandsworth, England
@VodafoneUK your mobile phone network is down, how long is this likely to last
-
Perc Angle
(@scottPILLgram) reported
from
Lambeth, England
@VodafoneUK Yeah well you just lost a customer. Idiots
-
Thames Ranger777
(@Ranger777Thames) reported
from
Bromley, England
Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Lloyd
(@Lloydyboy56) reported
@VodafoneUK What can I do about not getting signal in a certain place??? 3 weeks now this has been going on.
-
Saif
(@Saif64208500) reported
@VodafoneUK @stmaryshorsham Hi @VodafoneUK my sim hasnt allowed me to make calls for a long time even though I’m on a pay monthly voxi sim and then two days ago I got a message from Vodafone saying that because I haven’t made calls for a long I have to buy a plan again please could you help me w my issue
-
Michael
(@MichalJan_1980) reported
@VodafoneUK No thanks. Vodafone suck. Worst company in the UK for mobile phones. You should pay your fair share of tax.
-
Dhikshana Turakhia Pering
(@DTPering) reported
from
Maidenhead, England
@VodafoneUK hi we have cancelled our broadband and gone live with a new provider today. You just emailed us to say you are not cancelling our contract we can’t get through on any of your lines of communication can you help?
-
ᴄ4ᴛᴄʜ_22
(@C4TCH_22) reported
@VodafoneUK I was half way through getting some help via DM but I haven't heard anything for the past hour. Day one of being a Vodafone customer & I'm already thinking of leaving. What's going on there?
-
Laura
(@thereslaura) reported
@VodafoneUK hi I am a new customer (was a previous customer last year but recently rejoined) and I can't login to the app for any of my three accounts as it's saying my accounts are closed, please could you advise? I have new account number but think my email address is the issue
-
anna hayward
(@reikilady22) reported
Calming my 78yr old mum!after trying to close my dad vodefone contract. He has MND ! Can’t not speak but person on phone insisting they speak to him!! close it. Hate to see mum crying and dad end stage of this disease @VodafoneUK customer service Disgraceful! & thoughtless!
-
Suzanne
(@suzanne_pink) reported
@Teacherglitter @virginmedia We had a HORRIFIC experience! No internet for 24 days…constantly being cut off from customer services, going round in a hideous loop having to re-explain everything. Tried to switch to @VodafoneUK and sadly the saga continues! We’re now about 3 months in and losing our minds!!
-
Mark Ballard
(@MARKBALLARD) reported
@VodafoneUK How long does it take to get through? Never been like this. 1 hour. Even after covid. The funny thing is. You sell phones. But there is nobody to speak to the other end. What is going on?
-
kerem e.™
(@keryavuz) reported
@VodafoneUK I have had a broadband outage for the last 40 hours or so with no clear explanation nor an estimate for resolution. Do you think this is the best way you can manage outages?