Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/21/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Newham, City of Westminster, Fulham, Sevenoaks, Hammersmith, Beckenham, Croydon, Tower Hamlets, Wandsworth, Ealing, Dagenham, Southwark and Islington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomNewham Phone
United KingdomLondon Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

  • leechristie4 lee christie (@leechristie4) reported from Epsom and Ewell District, England

    @DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.

  • Sandra22199329 Sandra Lema Siaba (@Sandra22199329) reported from Lambeth, England

    @Matthew_Wright @VodafoneUK I’ve been with EE since like FOREVER (20 yrs give ore take) all through when they were T-Mobile, then Orange & now EE, never had any problems

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    @Matthew_Wright @VodafoneUK I'd avoid O2 in Camden. The reception is awful in doors.

  • Richard2957 Richard Marks 3.5% (@Richard2957) reported from Camden Town, England

    @DavidDavisMP @VodafoneUK David can you post your phone number and PIN, that should help get it sorted.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • lukeybrown1991 Luke Paul Brown (@lukeybrown1991) reported from Poplar, England

    After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh

  • Hitchcockatoo Chris D. (@Hitchcockatoo) reported from Redhill, England

    @DavidDavisMP @VodafoneUK God I left them in 2013 after I had NO coverage where I worked in the Square Mile all day every day and they refused to fix it. Bad tower or something. Refused to pay my contract which they wouldn’t let me out of, still have not paid it.

  • stephendball Stephen Ball (@stephendball) reported from London, England

    @DavidDavisMP @VodafoneUK Just tell them you are cancelling your contract but still want to use their network, that usually works. #holdallthecards #nophoneisbetterthanabadphone

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    @angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .

  • paulinelillie9 pauline lillie (@paulinelillie9) reported from Kingston upon Thames, England

    @Matthew_Wright @VodafoneUK Try Tesco never had a problem with them

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • bengibsonphoto BEN GIBSON PHOTO (@bengibsonphoto) reported from London, England

    @VodafoneUK Ah so I’m paying my bill to have little to no service in and around my house during a lockdown, excellent

  • S8KH_D S8KH_D (@S8KH_D) reported from Southall, England

    @VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • NikiPilkington Niki Pilkington (@NikiPilkington) reported from Islington, England

    Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎

  • The_CaptAwesome Who's Simon? 👨🏻‍🎤 (@The_CaptAwesome) reported from Hammersmith, England

    @VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Gary__888 BanterClubFC🤡🤡🤡 (@Gary__888) reported

    @BigusYidus @VodafoneUK It really gets to u how bad they are..but I just know itll be no end of grief to switch..or theyll lose my number etc. I dont need the hassle. Dammed if u do..dammed if u dont!

  • Suzesshh mrs_suzie_sherls (@Suzesshh) reported

    @SkyHelpTeam Yes we are told the issue is with @SkyUK despite sky telling us it was @VodafoneUK issue, can you please just turn this phone on

  • itsjasonwhite ⒿⓌ (@itsjasonwhite) reported

    @Mrwhosetheboss If you run Speedtest 4G & 5G are quite often similar, sometimes 5G is streaks ahead. This doesn't appear to make any difference to day to day use of my phone though. I'm in UK with @VodafoneUK paying £86 per month! They are reliable but have the worst pricing tiers for 5G in UK.

  • hunter_fran fran hunter (@hunter_fran) reported

    @VodafoneUK Well since I took it to another network to update antivirus I can’t do a screenshot can I?!

  • kalibuzz2 Kali (@kalibuzz2) reported

    @VodafoneUK Hi, my broadband router just stopped working, no lights on, my app says I have no plan (untrue). Where can I get help please?

  • Gary__888 BanterClubFC🤡🤡🤡 (@Gary__888) reported

    ..still no further! They cant fix it,they cant really help, theyve raised a SR,but I have to wait up to 5 days! Why is EVERYTHING an absolute pain when dealing with @VodafoneUK & more worryingly why is it only your team that are capable of fixing anything?! Dont like doing it..

  • Hardik93771454 Hardik (@Hardik93771454) reported

    @VodafoneUK Hi Team, I wanted to raise a complaint for my Vodafone Prepaid number- 8879791011. The Number is on my mother's name- Shanti Pravin Satra. I had opted for deactivation for the number in the J B Nagar store, Andheri (E) on 4th June, 2022.

  • NKellers Nick Kellaway (@NKellers) reported

    @VodafoneUK 4G signal is absolutely awful, it used to be ok but now it is useless! Check online and get “good outdoors only” time for a change I think!!!

  • Gary__888 BanterClubFC🤡🤡🤡 (@Gary__888) reported

    @BigusYidus @VodafoneUK Tell me about it! ANYTHING I do on my account is a pain in the arse,it never works, nobody cant help & I always have to resort to a social media rant! Would mind if it was stupidly complicated,but its stuff likes upgs,sim swaps etc Id change but im sure the rest are just as bad!

  • BigusYidus Lucas Mouras Bald Patch (@BigusYidus) reported

    @Gary__888 @VodafoneUK to try and do a deal for me but i said i was to pissed off with there shite service to even listen. I got a sim free deal off lebara, they use the Vodafone network and is pennies compared to Vodafones expensive **** contracts.