Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/13/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, Hayes, Tower Hamlets, Hampstead, Hackney, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Newham and Ealing.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MartinSurveyor Martin Smith (@MartinSurveyor) reported from Stratford, England

    @TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB

  • TheBillSexton Bill Sexton (@TheBillSexton) reported from Ealing, England

    @VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?

  • Matbeluca Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.

  • DanielJohnLynch Daniel John Lynch (@DanielJohnLynch) reported from Paddington, England

    Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

  • SiKing1243 Si (@SiKing1243) reported from Redhill, England

    @VodafoneUK when we renewed our contract a few months ago we were told you were going to send us the latest Hub. Have never received it. Tried calling customer service and was on hold for over an hour so gave up. Please sort this!!

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

  • loxsecurity LOX Security (@loxsecurity) reported from Brentford, England

    ...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience

  • BenDodds3 Ben Dodds (@BenDodds3) reported from Lambeth, England

    @VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom

  • jimkel40 jim kelly (@jimkel40) reported from Hammersmith, England

    @VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

  • p_kosobucki Peter K. (@p_kosobucki) reported from Poplar, England

    @VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9

  • AndMedh Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊 (@AndMedh) reported from Wandsworth, England

    @VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Poplar, England

    @VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone

  • MillieCoulter Millie Coulter (@MillieCoulter) reported from Banstead, England

    @VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?

  • mddowner Matthew Downer (@mddowner) reported from Hackney, England

    @VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?

  • bencmcdonnell Ben (@bencmcdonnell) reported from Hackney, England

    Oh hi @VodafoneUK it’s been 10 days since I was able to use data, a week since I reported it and you’ve still never been in touch to tell me what you’re doing to fix it. Are your illusive Specialist Care Team planning on getting in touch?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dom_jf Dom Forrest (@dom_jf) reported

    @VodafoneUK @Rossy_smith No - the live chat is down too...

  • lovemonkey1001 Chris Kent-ledger (@lovemonkey1001) reported

    @VodafoneUK utter rubbish service. Stuck in a contract and silky amount needed to be paid to move to another service provider. Technical service no use. Sporting events and large shows. Phone is useless. Other providers can provide a service where a phone can be used.

  • fascinatorfun Fionna O'Leary, 🕯🇪🇺 (@fascinatorfun) reported

    @VodafoneUK Have you TRIED doing what you suggest? I suggest you do Read my tweet Orders put in not being fulfilled so they have run out of SIM cards @VodafoneUK Yuliia arrives the day after tomorrow I have no solution I even tried the Red Cross through their site. Emails bouncing back

  • CorpTravellerPW Peter Wright (@CorpTravellerPW) reported

    @VodafoneUK No issues. I’ll give @tescomobile a call

  • NinjaBeaver 💙 Sarah Mills ✏️ 🥷🏼 🦫 (@NinjaBeaver) reported from Crosshill, Scotland

    @VodafoneUK hey there. Are there issues in KA19 7RN today? Have gone from good 4g and a full bar to 1 bar and barely any internet. I need the data to work while in a rental! Status checker not loading for me. 😔

  • connorlaws Connor P Laws (@connorlaws) reported

    @VodafoneUK I have finally got through to someone who told me you can't provide to my area. Only taken 2 weeks to get that information from you. Pretty much done with your apologies now, just wanted a resolution. Unfortunately i'm stuck with you for my phone now for another 2 years.

  • mrsrachelohara Rachel O'Hara (@mrsrachelohara) reported

    @VodafoneUK called again as still had no Internet, to be told that the agent had cancelled our service and we have to wait another 2 weeks to be connected! Absolutely disgusting!

  • richardkeenan2 richard keenan (@richardkeenan2) reported

    @VodafoneUK can you please explain loss of signal in the SA15 area please ,phone signal dropped out last night and still not back

  • PandaSquiish NinjaPanda (@PandaSquiish) reported

    @VodafoneUK Strange.... they don't mention its older 2020 model with poor battery life 🎣

  • fascinatorfun Fionna O'Leary, 🕯🇪🇺 (@fascinatorfun) reported

    @VodafoneUK where are the 200k free SIM cards you said you issued to charities for 🇺🇦 refugees coming to the UK? Under 90k refugees have arrived I’ve contacted the national charities They say their 2nd order was never fulfilled. Still waiting. My refugee arrives Thursday