1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone
  6. ❯
  7. Thornton Heath
Vodafone

Vodafone outages and service status in Thornton Heath, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornton Heath, England

The most recent Vodafone outage reports came from the following cities: Wandsworth, and Southwark.

CityProblem TypeReport Time
Wandsworth Internet 18 days ago
Southwark Internet 21 days ago
Wandsworth Phone 22 days ago
Croydon Total Blackout 2 months ago
City of Westminster Internet 2 months ago
City of Westminster Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Rogu3Ph4nt0m
    Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • BendyBen999
    Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • kentdlsantos
    Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • lhom
    Luiz Ottino (@lhom) reported from Camberwell, England

    @VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

  • markaizatt
    MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • KdLS_7
    Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Why are @VodafoneUK asking me to rate their customer service and network at 11:32pm? Come on, surely they should have asked me during office hours. How rude

  • 1scottishladdie
    John (@1scottishladdie) reported from Southwark, England

    @Richard9747 @VodafoneUK @TfL O2’s service is diabolical out & about in London. It’s almost unusable. I was happily with Vodafone for 18 years before moving too

  • Andrew_Rickman1
    Andrew Rickman (@Andrew_Rickman1) reported from Sutton, England

    @VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided

  • Tatiana11Dobrev
    Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I’m sick and tired of getting emails from @VodafoneUK to get their broadband. I’ve told them countless times I can’t get that where I live currently, yet they still send me these stupid emails. It’s irritating

  • JohnWildy71
    John 😷✊ (@JohnWildy71) reported from Croydon, England

    @RuthRic24606372 @VodafoneUK @ch4rricH Took a year of endless phonecalls to finally get them to stop taking money out of my account, I ended up telling them to keep the £150 they took. Worst phone company to leave I'm afraid.

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • DPikros
    Dimitris Pikros (@DPikros) reported from Southwark, England

    @VodafoneUK Is there any update on how long it is going to take to fix?

  • willmothj
    James Willmoth (@willmothj) reported from Worcester Park, England

    @VodafoneUK new hub you have sent me does not power on …. It’s a bank holiday weekend and I’m going to have no internet and unable to work !!!!! Useless Cancel it now as I’ll go elsewhere

  • Matbeluca
    Matt Scammels (@Matbeluca) reported from Banstead, England

    Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.

  • Paul69799139
    Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • k0909388
    Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaphod2042
    Zaphod Beeblebrox (@Zaphod2042) reported

    @BeakerBate @VodafoneUK Had a phone call cut out about five minutes before you tweeted this... I am on the top of a hill, with about four transmitters near me.

  • alicecousins92
    Alice Cousins (@alicecousins92) reported

    omfg @VodafoneUK i am having nothing but issues with your broadband planning team, being over charged againnnnn

  • 1983_edward
    Ed (@1983_edward) reported

    @VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.

  • AJRAllModCons
    Adrian Rogers (@AJRAllModCons) reported

    Hey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours

  • David_B1986
    Dave B (@David_B1986) reported

    I forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?

  • bonnieofclyde
    Fran 💚 (@bonnieofclyde) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.

  • 1983_edward
    Ed (@1983_edward) reported

    @VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.

  • ianjeffray
    Ian (@ianjeffray) reported

    I'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.

  • Hannahh182
    Hannah 🦦 (@Hannahh182) reported

    @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

  • Chris_Lansdell
    Chris Lansdell (@Chris_Lansdell) reported

    @AJRAllModCons @VodafoneUK The worst customer service I have ever had was from these jokers. Never ever again