Vodafone Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Vodafone
Vodafone is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hackney |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jemma Hatt
(@JemmaHatt) reported
from
Sevenoaks, England
@VodafoneUK please help my internet is down and I can't get through by phone. I've restarted the router several times.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Lewis Glynn
(@lewisglynn69) reported
from
Crayford, England
@charlottgracer @VodafoneUK Word of advice, leave @VodafoneUK as quickly as possible. I get barely any service or internet on my train to London, and struggle to take a phone call around CENTRAL London. Switch, switch now!
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Kate Powell
(@Carrot79) reported
from
Camden Town, England
Have to use my O2 hotspot as @VodafoneUK data is now so poor 😖
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Dale Francis
(@DaleFrancis12) reported
from
Poplar, England
@VodafoneUK Your network is slow and have full signal in Canary Wharf.
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK I just rang customer service held 23 minute to asked to change sim card for 30 unlimited data. There a problem other end why she didn't tell me early
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Helen Murray
(@HFrancesMurray) reported
from
London, England
Kinda reeling from a very bad encounter with a @VodafoneUK, online help person wondering if I should bother with Round 2 or just cry 😭
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Jeremy Maw
(@jezmaw) reported
from
Islington, England
@VodafoneGroup truly shit ! Waiting over 20 hours for 2gb of extra data , 3 calls/chats and still they can’t load it. @VodafoneUK
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK your system down
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Jeremy Maw
(@jezmaw) reported
from
Bromley, England
@VodafoneUK Hahah was told 20 mins, told instantaneous, told someone’s going to sort it and still not done. Joke customer service
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
Absolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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Jonny Young
(@Jonny_young3) reported
from
Camden Town, England
@VodafoneUK hi, you have a problem with the alarm on your High Holborn, London store and have done for a week now (constantly going off). As a resident of the area, it is really f**king annoying, so if you could sort it out that would be so great.
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Jitesh Singh
(@singhjitesh1) reported
from
London, England
@VodafoneUK I was asked to visit a Vodafone store and I did and they said they can't do anything... @VodafoneUK you never fail to disappoint with your services. Be it India or UK..
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Josh
(@jjmatthews12) reported
from
Richmond, England
@VodafoneUK Awful non-service in store today. Waited 20 mins whilst staff tried to help someone with a Spotify login. Didn’t even get a hello or be with you shortly. Was going to going to discuss an upgrade. Now thinking I’ll change networks.
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Ghalib Khan
(@GhalibMK) reported
from
Paddington, England
As usual shit service from @VodafoneUK Got an upgrade in Jan that is faulty Taking 6 months to change for a like for like Now the phone is no longer available Speak to customer services 4x & nothing This is why you have the worst customer service reputation Sort it out
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RONNIE Delacruz
(@rocketronnie41) reported
from
Lambeth, England
@VodafoneUK why 14 days b4 30 days to change your mind if not happy the service
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Lambeth, England
So either @VodafoneUK have cut my hosting off, or have a network fault at Park Royal
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@frankmontana48) reported
@VodafoneUK yet again my home internet is down so I can’t watch anything on TV!! What’s going on vodaphone??!!
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FancyaCuppa
(@FancyaCuppaNow) reported
I just lost 2 whole hours of my life trying to upload apps from @VodafoneUK & @forduk - all the problems seem to stem from the fact that bloody @Google thinks I’m still in Australia so only offers me Ford Aus or Vodafone Aus apps. 21st century problems but what a waste of time!
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Jubel Miah
(@Jubellious) reported
@VodafoneUK I've done the signal checker and what I'm supposed to get. But what I'm saying is signal speed has dropped in my area since the common wealth games started. Is there something wrong in area that doesn't show up or has Vodafone bandwidth in my area hit it's limitation
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Stephen Pritchard #FBPE
(@blueskies1977) reported
@VodafoneUK Hey @VodafoneUK , what was the point in Tweeting this when, after looking into it, you first claim that the transfer is complete, and I should have the email, to telling me the email isn't working. Finally resorting to the, 'we did tell you 24hrs"? 19hrs with no service.
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Charlie Goodall
(@goodall_charlie) reported
@VodafoneUK @SophiaThakur Hope it’s better than the Vodafone connectivity I have at present 3 bars of 3G. Customer service at the same level.
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Jubel Miah
(@Jubellious) reported
@VodafoneUK I doubt 1 am is peak periods. I just wanted to let Vodafone know that they need improve the speed in the area because at this rate EE have better overall signal
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H4NN4H
(@Hannah_Ald) reported
@VodafoneUK top service as always guys
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Stephen Pritchard #FBPE
(@blueskies1977) reported
@VodafoneUK Oh, and the 'despite having no service for a day, you are still being charged for it'. I'm on day 2 of the cooling off period and @EE is looking more attractive by the second. I'm sure you'd have an eSIM to a new customer quicker.
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Sarah Weymes
(@SarahWeymes) reported
@VodafoneUK 7 days without broadband and absolutely zero help from anyone! Horrific customer service. I want someone to call me ASAP
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Gary M. Gadsdon
(@Gazmanafc) reported
I'm really starting to get fed up @VodafoneUK. Engineer fixed the issue, that lasted two days, I call and spoke to someone, they did something, that fixed it, ALSO for two days, and now, the connection has for a THIRD time, gone to crap. Stability, is that not a thing with you?