Vodafone outages and service status in Thornton Heath, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: City of Westminster, Croydon, Wandsworth, Southwark, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 13 days ago |
|
City of Westminster
|
Internet | 14 days ago |
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City of Westminster
|
Internet | 14 days ago |
|
Croydon
|
Internet | 16 days ago |
|
City of Westminster
|
Internet | 17 days ago |
|
Croydon
|
Internet | 20 days ago |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Helen Cook (@HCook13) reported from Lambeth, EnglandHi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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MARK A IZATT (@markaizatt) reported from Lambeth, EnglandHi @VodafoneUK why is your service so poor in Central London. Consistently bad.
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Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England@VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it
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Lawrance S (@law_Salter) reported from Bromley, England@VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK I’m SICK of your network, usually I have lots of issues streaming radio, but now my texts won’t sent. This is the latest in the non stop issues I have. I’ve checked the status and it says all is working, so why won’t my text send? SORT IT OUT
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Quentin (@quentinnield) reported from Lambeth, England@VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandYet AGAIN @VodafoneUK I’m having issues with my 4G data. Can’t connect to websites and WiFi radio keeps buffering. I’m absolutely sick of this
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Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England@VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK The Vodafone 4G is always having issues, this is nothing new
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Andrew Rickman (@Andrew_Rickman1) reported from Sutton, England@VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK I’m always doing this. The coverage isn’t the issue Harriet, it’s the fact your 4G data service is always having issues. I also have bad buffering issues at times when streaming online radio. Your 4G isn’t up to standard, it really is as simple as that
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Dimitris Pikros (@DPikros) reported from Southwark, England@VodafoneUK Is there any update on how long it is going to take to fix?
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Perc Angle (@scottPILLgram) reported from Lambeth, England@VodafoneUK Yeah well you just lost a customer. Idiots
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all
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Jay khalique (@k0909388) reported from Camberwell, England@VodafoneUK my Internet isnt working and Vodafone ask me to go online for help
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Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England@VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.
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Luiz Ottino (@lhom) reported from Camberwell, England@VodafoneUK I already lost 4h of my week this week trying to solve that (2h inside of Liverpool Street store and 2h on phone) and nobody can make my line work! Could you please help me with that?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Robin Nakamoto (@RobinNakamoto) reported@VodafoneUK How about you fix your 5G instead?
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Chamara Iresh (@chamrairesh) reported@VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud
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Scott Padgett (@P17DGE) reportedDoes any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK I can no longer claim my voucher please fix this
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Sanj (@sanj2000) reported@VodafoneUK I need some help with a number that should have ported to another provider in October 2025 but doesn’t to have completed. It is my mother in laws number and has only just realised. Can you help please
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Justin Arnold (@justin_arnold) reportedAfter 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.
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andshar70 💙🐝 (@andshar70) reported@VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?
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@screechy (@screechy451738) reported@VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.
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Jhon Miro (@JhonMiro4) reported@VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .