Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Paddington, Croydon, Hammersmith, Southall, City of Westminster, Hackney, Wandsworth, Bromley, Greenford, Waltham Forest, City of London, Hampstead, Newham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Paddington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southall |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Steve
(@SteveLondon79) reported
from
Islington, England
@VodafoneUK I have a technical issue regarding WiFi calling notifications on my Huawei P20 Lite. Can I DM you.
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(((Chad)))
(@chadedwards) reported
from
Camberwell, England
@VodafoneUK first day being a #vodafonebroadband customer and I could not be more displeased. Upon agreeing to switch I was told “smooth and within minutes you’ll be online” and I actually believed them. I’ve been a mobile customer 8yrs, abandon+change perhaps #CustomerExperience
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Dale Francis
(@DaleFrancis12) reported
from
Poplar, England
@VodafoneUK Your network is slow and have full signal in Canary Wharf.
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Freya
(@speelingmstake) reported
from
Poplar, England
Am now flying home. Which means my agency is going to be calling me looking to book me for shifts. Which they can't do if my phone service does work. So at this point @VodafoneUK **** up goes from dangerous and inconvenient to actually costing me money.
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Yaprak Kul
(@yapkultan) reported
from
Islington, England
@VodafoneUK since yesterday having internet issue !!!!!!
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Alhumdulillah for everything🤲🏾
(@its_Saifur) reported
from
Hackney, England
Hey @VodafoneUK is there problem with 4G Can't seem to get online my location London Victoria Park
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Michael
(@MikeeHorton) reported
from
Brentford, England
@h4n_s0lo @lisa_a_dams @VodafoneUK Bbz text me the problem and I’ll get it sorted on priority
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Freya
(@speelingmstake) reported
from
East Ham, England
@VodafoneUK You know I can see you replying to other people. I'm now at day 3 of being ignored and not helped. Still no service.
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
.@VodafoneUK nothing like having no internet ... + Wasting an hour of my life yesterday.. then being promised engineer calls within 24 hr.. but silence & internet is terrible despite fact I pay for 20 gb a month #badservice
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK And despite my calls to customer services Maria didn’t back down and I stormed out of the store. I think it’s ridiculous that you charge for an on the spot repair but to have done for free I’d have to be separated from my phone for 10 days. I’ve had my contract for
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Tom Grant
(@TomGrantUK) reported
from
Kingston upon Thames, England
@VodafoneUK Hey, am trying to track an order but web chat give me differing advice, and track my order online has been down for over a week... help!
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Rikki Lawton
(@Rikkilawton) reported
from
Brentford, England
@VodafoneUK That’s Shu but it’s a terrible service. I’ve called 191 and haven’t once been able to get through to an advisor. Could someone please call me because I’ve called 191 and 56677 multiple times already today with no luck. I just want to pay my bill.
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Freya
(@speelingmstake) reported
from
Poplar, England
So I'm now reaching the end of day 3 with no phone service cos @VodafoneUK can't seem to fix whatever they've done to switch off my service. Had to navigate London with a paper map, no one has been able to get hold of me off Twitter/Facebook.
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Katie Rose
(@the_loop_line) reported
from
Brentford, England
@VodafoneUK literally makes no sense to me... I can get my daughter a better deal on Vodafone by NOT buying frm Vodafone... Despite the fact that the 1st person who answered my call made a song & dance about my being SUCH a loyal customer and giving me the best deal possible...
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Londonsardu #FBPE
(@londonsardu) reported
from
Hammersmith, England
@VodafoneUK I upgraded my handset in July 2018 to an iPhone X. The battery started loosing capacity few weeks ago and today I called customer services and asked if I could make an appointment in the Westfield store to have it replaced. The ******* the phone was helpful.
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£45m + Player Sales FC
(@Camtana25) reported
from
Wandsworth, England
@VodafoneUK are the most useless company of all time. Service in stores are terrible, customer service in call centres are terrible too.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@OfficialCVG) reported
@VodafoneUK All your phone lines are down and your virtual assistant doesn’t understand that i need to speak to a technical advisor, a real person to get this resolved ASAP.
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storm doris
(@djc2711) reported
@VodafoneUK after 4 times trying to cancel my contract. An hour on hold in chat where I’ve been bounced around all over the place I’ve now been cut off. Please can I just get some service.
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Omranista
(@omranista) reported
@VodafoneUK @barnardos #Unlimited_Internet_In_Egypt We need help
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Doops
(@DanCooperrr) reported
@VodafoneUK why are none of your phone numbers working? Tried the sales line the customer services line and 191 all of them disconnect? Please help.
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…
(@Nofinanceguru) reported
@VodafoneUK Is your 191 service down??? I’ve been trying to call all day 🥴
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Stacy Bragg
(@Pe_McPencington) reported
@VodafoneUK How can you sell the iPhone 12 and 13 pro at the same rate? But last month the 12 pro was £15 cheaper per month? Can’t wait to leave, 15 years a customer means nothing…
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Norgoz
(@Norgoz) reported
@ClutchmeisterTV @VodafoneUK You need to get in touch with corporate at this point and stop screwing around with the regular chain of command. I hate seeing this nonsense continue to be an ongoing issue for you.
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Doops
(@DanCooperrr) reported
@VodafoneUK Can you try 191 on your Vodafone device then cause they’re all down can call anyone else but Vodafone. Trying to upgrade my phone
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Bazza
(@bazza145) reported
@VodafoneUK Hi, I am a new customer after being with the Three network for over 10 years. I ordered the Samsung Galaxy S21 Ultra black 128gig on the 11th and I still have no date for delivery. Three have these in stock,do you know when I will receive mine? Baz
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Jack
(@Blessedwickett) reported
@ewantc_ @VodafoneUK Same I’m wondering if systems are slow or not updating due to sheer demand