Vodafone Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Vodafone
Vodafone is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Hackney, Croydon, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Ealing, Wandsworth, Sevenoaks, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Luiz Ottino
(@lhom) reported
from
Camberwell, England
@VodafoneUK No problem with that. And sorry for that. But my problem is: I’m with a simcard for more then 2months without work and trying to solve that for more then 48h and until now i don’t have my line work.
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adriana ennab
(@adennab) reported
from
Hammersmith, England
@VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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LB 🏴
(@buckyboy73) reported
from
Bexleyheath, England
@VodafoneUK utterly useless customer service AGAIN and AGAIN
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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mick
(@walshswalls) reported
from
Poplar, England
@VodafoneUK Thanks Charlotte but why couldn’t Vodafone give an existing customer the same deal as new customers , I’m happy with the Vodafone service
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DomLee1987
(@DomLee1987) reported
from
London, England
@VodafoneUK Hello, my wife has contacted you about her contract and upgrading. The phone call took 2 1/2 hours to connect before being told that they couldn't do anything and to seek advice online. It is subpar customer service and I want to know how it'll be remedied
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julia wickes
(@wickes40) reported
from
Bromley, England
@VodafoneUK Not working id like to speak 2 a manager
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Neil A.Evans
(@NeilEvansRocks) reported
from
Camberwell, England
I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.
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Nic Steveholls 🍍
(@stevie_nicholls) reported
from
Camden Town, England
@VodafoneUK We are currently paying for a service that is not fit for purpose. The only reason I have broadband is for Xbox & my laptop. Currently I'm only getting use of my laptop as I can't use my Xbox most of the time. Will you allow me to leave my contract? Reduce my fee?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
@blitzerray @VodafoneUK That's terrible. Scotland has plenty of @Vodafoneuk customers!! I was in their shop in Perth it was busy!!!!
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Richard Coventry
(@richardcoventry) reported
from
Hounslow, England
@DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!
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Leander
(@LeanderLouD) reported
from
Bexleyheath, England
@VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time
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Paul Dolan
(@the_dolans) reported
from
Ashtead, England
@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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JustJC
(@JustJC_London) reported
from
Croydon, England
@VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?
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Ridwan Aremu Adedapo
(@RidwanAAdedapo) reported
from
Brentford, England
@VodafoneUK With your Fibre broadband, I am not getting value for my money and I’m not pleased! Fix up
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𝚂h𝚊z
(@NotThatShaz) reported
from
Godstone, England
@paulifd @VodafoneUK Yeah, 4G in places still isn't covered. I've not used my 'new' phone yet so never got to test out if 5G was available but they were trying to sell the higher unlimited package that had "faster" internet & ****. Wasn't worth the risk though. I'd have been paying extra for nothing.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WL
(@a337uk) reported
@VodafoneUK Transferred my account to my business and now I can't login. Provided username and password does not work
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Matt
(@Matt25689270) reported
@SamsungUK I upgraded to the s20 ultra only to take it back after being miss sold by @VodafoneUK whats the point in losing the earphone jack poor show will never get another Samsung #verypoorcustomerservice
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OP Roze skin
(@Lunafrosty) reported
@VodafoneUK does everyone at vodafone not have a clue about anything? Or just the customer service advisors?
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Matt
(@Matt25689270) reported
@VodafoneUK you have just lost a customer of over 3 years i went for an upgrade on Sunday and was miss sold the product it's been delivered to your cambridge store as soon as the contract is done SO AM I #verypoorcustomerservice
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Quisquous
(@sirebel) reported
So much for someone from @VodafoneUK calling me back after stealing my money. I expected nothing less from such an unprofessional organisation. Worst customer service in an industry with very poor customer service. Will never buy from them again.
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👩💻
(@joeyspaws) reported
@VodafoneUK just received an email with a £75 gift voucher of egift credit.. I'm not sure if this is another scam email or because I upgraded my broadband last month, please can you help?
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E M M A L O U I S E 💕
(@EmzyyLouu) reported
@VodafoneUK is your live chat having issues or is mine not connecting because I’ve changed broadband suppliers?
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lucy 💙
(@spiceblackford) reported
@VodafoneUK Would the network issues in my area affect my mobile data ? 4G keeps disconnecting on my IPhone
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Diadro
(@DiadroGaming) reported
@VodafoneUK after 3 long phone calls can someone with even some slight technical knowledge contact me regarding my @amazonfiretv stick not being able to connect to network after your latest software update. Yes, they did before and will with a hard reset but that's not the issue
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Victoria Abbott-Fleming
(@CRPSguru) reported
@VodafoneUK I’ve had no service since yesterday evening. I’ve followed all instructions to get service back but still nothing. I’ve looked at our postcode on your issues map & it says no issues but there are issues 2 streets away & 0.25 mile away.Pls confirm?