Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 11/27/2025 01:00

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Hammersmith, Hackney, London, Wandsworth, Hounslow, City of London, Croydon, Newham, City of Westminster, Fulham, Sevenoaks, Beckenham, Tower Hamlets, Ealing and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported

    @VodafoneUK do we know what is happening to the network in the Wembley area. Both my lines are failing to connect.

  • NickPrice1987 Nick Price (@NickPrice1987) reported

    @VodafoneUK You are at the bottom of the list for keeping current customers with you. Can get 15% off iPhone 12 mini if you are a new customer ... if you are upgrading though you can get bugger all off sort your priorities.

  • KDemeza Katy (@KDemeza) reported

    @VodafoneUK I am now back in an automated system again, exactly the issue I was having to begin with, nice job Charlotte.

  • r_clarke14 YR 0117 (@r_clarke14) reported

    @VodafoneUK what is going on with my 4G internet it’s been so slow for the last week you need to fix up or I’m going else where ...

  • gnomeicide Cab Davidson #FBPE (@gnomeicide) reported

    I've often said that before you sign on with any company, for any service, you should find a reason to contact their complaints department and see how that works out. Its extremely informative, naming no names. On an unrelated note, aren't @VodafoneUK crap?

  • rebecca_ryder21 Rebecca Ryder 🌳 (@rebecca_ryder21) reported

    @fiona_skywalker @VodafoneUK Just had a look, the S9 is the same price as the phone I'm using now, however the specs are still alot better on this phone, bigger battery, more ram, more storage and the S9 is £15 dearer. So I see not much point. I'd rather support smaller companies that I think have good ideas

  • EmDeeFlute Michelle Devonshire (@EmDeeFlute) reported

    @VodafoneUK Andy hi it's sorted I hope. I've seen the ticks in the local masts on the map. And last few customers haven't told me I am a 'Robot In Disguise' such a transformation since enduring customer service hell

  • SumitKu89296840 Sumit Kumar (@SumitKu89296840) reported

    @VodafoneUK @Idea @TRAI VI service is rediculous making money on people's helplessness

  • rebecca_ryder21 Rebecca Ryder 🌳 (@rebecca_ryder21) reported

    @fiona_skywalker @VodafoneUK I remember when I had an S3 mini I was annoyed because they didn't update the android version but they continued to update it on the normal S3. Android KitKat allowed screenrecording, something I was really looking forward to and they never gave the update, forcing me to upgrade.

  • ruthieharnor Ruth Carlin (@ruthieharnor) reported

    @vodafoneuk having spent 45min in a webchat with one of your advisers, disappointed by their attitude and unwillingness to retain customer of 21 years. Have now got my PAC code. Anything you can do?