Vodafone Outage Report in Thornton Heath, Greater London, England
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Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hounslow, Wandsworth, Paddington, Hammersmith, Southall, City of Westminster, Hackney, Bromley, Greenford, Waltham Forest, City of London, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
|
London
|
Wi-fi | 2 days ago |
|
Hounslow
|
Wi-fi | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 4 days ago |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Sean CPFC (@SH20CPFC) reported from Ilford, England@VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.
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Quoc (@quocdang) reported from Camberwell, England@VodafoneUK @EE 12 days still have the same issue....
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Quoc (@quocdang) reported from Camberwell, England@VodafoneUK would love a reply, having major issues with my account for the last 8 days, would probably cancel soon.
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Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, EnglandI object to the hosting service going down as “lame” @OpenCageData @freyfogle @vicchi - firstly there was a fault which @VodafoneUK refused to fix as they’d given me a cease notice (they hadn’t), and then upped hosting fees to £140K+ pa
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Henry Stewart (@happyhenry) reported from Hackney, England@VodafoneUK They may be able to now but the reason I contacted you was because you’d cut off their phone due to this supposed data use. Truly truly dire service
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dantran 🇨🇦 (@dantran88) reported from Camberwell, England@VodafoneUK Your broadband and customer service is exceedingly poor and I will be cancelling my service when my contract expires (thankfully!!) in December! #poorservice #broadbandisdown #london #se1
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Ash Watkins (@_ashwatkins) reported from Lambeth, England@VodafoneUK I need to speak to someone about the horrendous customer service i’m reviewing from you. I must have spoken to 15 of your staff and no one has solved my issue, i hear the same rubbish every time and no one follows anything up
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, EnglandClassic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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dantran 🇨🇦 (@dantran88) reported from Camberwell, England@VodafoneUK Your customer service is appalling. My home broadband has been down all evening and the app was useless in providing any resolution. We had to attempt several phone calls due to continual errors with the voice recognition. 1/2
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MttB (@TrumptonRiot) reported from City of London, England@VodafoneUK I’m a Business Premier customer with damage insurance. My phone has a fault (really quiet on a call). Was told to go into a store. Was told phone isn’t damaged so can be done under warranty. “We’ll send it away and you’ll get it back in 5 days” That is absurd!
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Jade Sharp (@jadesharp1992) reported from Richmond, England@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Paul Goldsmith (@PaulGoldsmith73) reported from Ealing, EnglandUpdate - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Vger Ann Goldby (@Iccle_Princess) reported from London, EnglandIts amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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zuhamy (@zuhamy) reported from Merton, England@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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. (@JS2017JS) reported from Stratford, England@VodafoneUK An hour and a half and STILL no response. Disgraceful customer service
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Quoc (@quocdang) reported from Camberwell, England@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Steven Mills (@stevedmills) reported from Lambeth, England@VodafoneUK particularly bad service in London today - not had any 4G at all all morning - Eltham, London Bridge now Waterloo. It’s not like you don’t charge an arm and a leg...
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kanyembo West (@KautiJChikondo) reported from Askham Richard, England@VodafoneUK uhm tf 4 days now and I still don’t have service ? You are literally useless!!! I been to 2 stores and have called in 3 times ???wtf
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Rowland Stacey (@rcs_london) reported@VodafoneUK I should never have left @bt_uk ! Their Wifi Complete was faultless. Your so-called “Super” wifi just doesn’t compare. Constant drops outs and hours on calls re-setting, moving and re-setting again. Let’s face it, your tech is just inferior!
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Herdeep Singh (@HerdeepSingh10) reported@ajinkyachaobal @VodafoneUK my Internet down 6 hrs whats happening
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Carl Brown (@CarlosBrownos) reportedAnyone experiencing @VodafoneUK internet being down? #vodafone
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Shaun Capel (@capel_shaun) reported@VodafoneUK I cannot wait to cancel all five of my contracts with you. After trying to cancel a miss sold contract, I now realise, I'm just an account number even after 21 years of loyalty.
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Fred Meades (@MeadesFred) reported@VodafoneUK should be #TogetherWeCan't one of the worst customer experiences ever trying to get broadband
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Ajinkya (@ajinkyachaobal) reported@VodafoneUK @VodafoneUK just to confirm, my internet service is back now. OpenReach engineer who visited earlier in the day has fixed the issue and restored internet service.
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Gary Nicholson (@GazzaNic) reportedSpent 61 minutes and counting waiting for the @VodafoneUK broadband support team. Endless rotation of 2x on hold tracks. Is Saturday a work day or is the service so bad that they don’t have enough support staff to deal with issues!?!
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Zac Bauman (@ZacBauman) reported@VodafoneUK Can you send me a dm link. With respect you’re the third person to respond to my tweet I think half the problem is that I am not dealing with the same person so I am having to repeat myself despite there being numerous notes on the account.
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Mary Redmond (@MaryRed75256564) reported@VodafoneUK Hello, My husband and I were customers of Vodafone for many years. However in December 2016 we had a disputed amount it has proven difficult to get any one to resolve this issue in Vodafone. Is it possible for a name or contact details of the UK C.E.O.?