Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/07/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Camden Town, Newham, Hackney, Croydon, Fulham, Paddington, Oxted, City of Westminster, Ealing, City of London, Southwark, Hammersmith, Islington and Hayes.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • JimBethell Lord Bethell (@JimBethell) reported from Paddington, England

    @MichaelLCrick Sorry Michael but everyone knows that the @VodafoneUK shops are a TOTAL disaster and you must never ever try to have any dealings with them at all. It's as if they were a covert operation to destroy the Vodafone brand. Do everything by post. That works v well.

  • SanThoughts Sangeeta #VisualArtist (@SanThoughts) reported from Hounslow, England

    I still don’t have network outside of wifi @VodafoneUK since Friday. I received a message that it’s been fixed but it hasn’t. Please hurry up. Thanks #Mobile #Vodafonedown

  • stef_daydreamer Steffi_daydreamer (@stef_daydreamer) reported from Richmond, England

    @VodafoneUK lately I find that I have network coverage, but it seems I have no connection. No issue with the phone, as everything works fine when I am home and connected to Wi-Fi. It doesn’t sound right, does it?

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @VodafoneUK can I have some help please 🙏

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • wobblyclark Ivan Clark (@wobblyclark) reported from Poplar, England

    Hey @VodafoneUK is there a problem with your 4G data network. Three family members all on Vodafone, pictures not appearing in Twitter feeds. Been like that for 3 days now, wherever we are. Not a @Twitter problem as mates on other networks all good. What could this be?

  • lhom Luiz Ottino (@lhom) reported from City of London, England

    @VodafoneUK 1000 millions of years to finish the Elizabeth line and still without any antena of 5G or any data signal? 😢

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • Yas73652573 #19 (@Yas73652573) reported from Poplar, England

    @VodafoneUK @alty_786 That's absolutely awful. I experienced the same with Vodafone. In the end I had to cancel my contract with them and move to another provider.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    Anyone on @VodafoneUK network cbs vouch how good / bad they are please? London mainly…

  • denyermc Mary Denyer (@denyermc) reported from Wandsworth, England

    @VodafoneUK sold me a 3rd tariff guess what despite complete assurances still doesn’t have what I wanted. Complaints have me a code that doesn’t work and I can’t speak to anyone senior enough to sort this out! Worst of all the help people keep making it out it is my fault!!!

  • wekalex1 wekalex (@wekalex1) reported from Camden Town, England

    @VodafoneUK it’s the biggest company and bad service #Vodafone stolen customers

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    Is it just me or has @VodafoneUK zone 01 London service gone to **** in recent months? 4G / 4 bars no internet, contently drops to two bars and frequently cuts out when on calls and on social and surfing! 🤯 …And they want more money from us to improve the service!! 😭

  • mark_birdy Mark.Birdy (@mark_birdy) reported from Hounslow, England

    @VodafoneUK I am sure there is no issues, just the usuall poor service I'm used to.

  • M_Rigney Mark Rigney (@M_Rigney) reported from Poplar, England

    ..I don’t think I can put up with this bad service any longer, after nearly 20 years with @VodafoneUK I might need to move to a new network #vodafone #Vodafonedown #badservice

  • LJB179 Lewis 🇪🇺 🇬🇧 (@LJB179) reported from Lambeth, England

    @VodafoneUK To add - I'm the only one of all of my friends and family that cannot contact them when underground. Vodafone is seen by us all as an inferior network now.

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Islington, England

    @VodafoneUK How long have you got? I already do everything I can not to go into your stores. The one time I am forced too, your staff & their horrible attitude never fails to surprise me.

  • Miss_Mustoe Michele (@Miss_Mustoe) reported from East Ham, England

    Let's talk about the terrible service received from @VodafoneUK upgraded contract 3 months ago!! Yes 3 months!! Being made to Pay for a phone I still haven't received!!! Countless complaints later and still no resolution. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMasterBrewer AJ Brewer (@TheMasterBrewer) reported

    @VodafoneUK Hi, I need to activate my new SIM card but I can't login to the website without a security code sent to my phone which I can't access because the SIM isn't active... can you help?

  • mick_stebbings Mick stebbings (@mick_stebbings) reported

    @VodafoneUK VodafoneUK we have just been told that we have to pay £150 to cancel my 76 yr old brothers extortionate Vodafone mobile Sim only contract 1gb @ £13 a month !!!! Apparently he signed a 2 year contract last august 75 he would have been and some kindhearted robbing

  • RobsonRoverRep RobsonRoverRepair (@RobsonRoverRep) reported

    @PaulCowland_ @VodafoneUK Absolutely dire service. Moved to them seven or so years ago here in Northern Ireland. Was promised this speed etc. Well I spent 7 months getting out of the contract when I couldn't get any signal at all unless I was in Belfast Town. I would never pay them a penny again.

  • JamesETipping James Tipping (@JamesETipping) reported

    @PaulCowland_ @VodafoneUK That’s really bad, and thankfully not my experience as living where we do we pretty much have to be on Vodafone for coverage.

  • PaulBlackmore3 Paul Blackmore 😁 (@PaulBlackmore3) reported

    Anyone know how I can connect my iPhone to a network whilst in the US? @VodafoneUK don’t seem too bothered to help and it’s now getting annoying.

  • mick_stebbings Mick stebbings (@mick_stebbings) reported

    @VodafoneUK Vodafone salesperson certainly took advantage of him didn’t they now were trying to sort out his finances and they want £150 to cancel What an absolute disgrace I repeat £13 a month for 1gb I hope someone at Vodafone has the decency to get back to me

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    Currently without phone service on my mobile. I decided to upgrade to eSIM so filled in the @VodafoneUK form. It said it should be within an hour or up to 24 hours. I expected old SIM to cut off at or just before eSIM activated. My bad, old SIM cut off 6 hours ago, no eSIM yet.

  • TheTrueScotsman Sean 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@TheTrueScotsman) reported

    We are now with @VodafoneUK who have installed lovely new full fibre. Fantastic service and can't fault the service migration at all. But. Our WiFi switches use the older 2.4Ghz WiFi, whereas most newer devices - including my phone - use 5Ghz.

  • aparkinson65 @aparkinson65 (@aparkinson65) reported

    @Ofcom Poor service of @VodafoneUK and my 85 yr old father and his account. Would it be better if the 14day cooling off was reply-needed email rather than a “no reply is an ok”. I’m not sure he knew what he was accepting verbally due to poor hearing and he didn’t see the email.

  • PatMasterman pat masterman🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PatMasterman) reported

    @VodafoneUK @O2 on the 29th of July I set in motion a change from Vodaphone to O2 , today after more calls than I can remember I actually have a service. Seriously rubbish service from both companies.