Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/30/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Southall, City of Westminster, London, Hackney, Wandsworth, Bromley, Greenford, Waltham Forest, City of London, Croydon, Hampstead, Newham, Southwark, Paddington and Hammersmith.

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City Problem Type Report Time
United KingdomSouthall Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @vodafoneuk our broadband isn’t working. The link you send is not enough. I need to speak to someone but you make it nearly impossible. Please help

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • FarhoudSMohajer Farhoud Mohajer (فرهود) (@FarhoudSMohajer) reported from Kensington, England

    @AmirNrfkn @VodafoneUK It’s a telecom company- it has one job! Finally cancelled the contract based on not being happy with services 5 hours of my live never gonna get back

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mcmxcvi678___ Callum (@mcmxcvi678___) reported

    @VodafoneUK in what world is it ok to cancel my broadband order that I placed on 10/01 and when I call up to see what the hell is happening you tell me I need to place the order again at almost £20 more per month?!? Unbelievable. 🖕🏻

  • MikeIngram86 Michael Ingram (@MikeIngram86) reported

    @VodafoneUK Hello, can someone check my order? Got told it would be today but never received notification of my new phone being shipped, thanks!

  • _MzAhmad_ Charlie™️ (@_MzAhmad_) reported

    @VodafoneUK Do u not think I tried that? Seriously, your customer service is shocking.

  • LeonieDarbon LeonieD (@LeonieDarbon) reported

    @VodafoneUK I have the worst service for broadband I’ve ever had and am in tears at the thought of having to deal with the hell that is 90 minutes of explaining, being spoken down to that I get ringing Vodafone to be able to use my wifi - and end up worse off

  • Kent_Spurs79 Kent Spurs 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@Kent_Spurs79) reported

    @VodafoneUK can you please give me a number to speak to a human being regarding my son’s contract (in my name). I DO NOT want to be redirected to your website which NEVER works for me and is no help whatsoever.

  • NeillSRich NeillAHM (@NeillSRich) reported

    @JoolzDenby @VodafoneUK As a Gay man, I would never use an App like this.

  • KirstySingleto9 Kirsty Singleton (@KirstySingleto9) reported

    @VodafoneUK why are you still ignoring the fact I need help. This is the worst bullying I have experienced in my life. I feel like you are holding me hostage to my contract and stealing my money from me. Please find someone who can fix the error.

  • Gouy_D Day (@Gouy_D) reported

    One terrible company @VodafoneUK with even worse customer service!

  • DerekDonkey1977 Steph Murray (@DerekDonkey1977) reported

    @VodafoneUK I’ve got a SIM of yours to test out in my phone at home to see if there is any signal, before I switch networks. However, there is ‘No Service’. I don’t want to spend £10 on a bundle just to prove whether it has signal so how do I check ?

  • KirstySingleto9 Kirsty Singleton (@KirstySingleto9) reported

    @VodafoneUK never use Vodafone for any service many other companies offer better provision. I have been a customer for 18 years my latest contract has not provided me with the agreed service or fixed despite multiple calls I can’t wait to leave and will never use Vodafone again.