Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/24/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Newham, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest and Ilford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • JoaoCadide J. (@JoaoCadide) reported from Stratford, England

    @VodafoneUK As I said before, I’ve never been able to catch 5G signal anywhere. I took the overground from Stratford to Camden Road yesterday and didn’t get 5G anywhere.

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • GmbLhr GMB AVIATION WORKERS UNION (@GmbLhr) reported from Hounslow, England

    @VodafoneUK why do you throttle speeds?First day of mobile broadband and late afternoon and bang speed drop by at least 60% 11:30 pm speeds come back to normal I had read about this issue on forums now I see for myself it's as others have explained. Vodafone claim no restrictions

  • sofia14365757 Sofia Sferrazza (@sofia14365757) reported from Hackney, England

    @VodafoneUK 3 weeks with no router at all! Finally get an appt. for 12/10 and take a day off work but no one shows up. Had to call to chase and get told too busy to attend today! Now booked for 14/10 - another 2 days and another day off! Why am I paying for this(lack of) service?

  • StewHicks 👻 Boowart Tricks 🎃 (@StewHicks) reported from Poplar, England

    @mcginn12 @VodafoneUK Are you on iPhone? I believe there's a browser issue if not set as safari default. Fix is being worked on but that's a temp work around (set default browser as Safari)

  • charliecassen Charlie Cassen (@charliecassen) reported from Wandsworth, England

    @VodafoneUK Hi, I was wondering what the best number would be to speak to a member of your customer service / sales team?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

  • BeersWithNathan Nathan (@BeersWithNathan) reported from London, England

    @VodafoneUK customer service is a joke

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    @VodafoneUK how can i get a manager from your head office to contact me asap i need to make complaint that needs to be delt with asap before i seek legal advise

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    @danielmcavoy @VodafoneUK @VodafoneHeIp My signal for calls is patchy and it seems 3G is a dead zone!?

  • Ambii_Bambieee A. Marie (@Ambii_Bambieee) reported from Lambeth, England

    Never and i mean never get a contract with @VodafoneUK there company is full of actual criminals! Now have to seek legal advise due to them illegally canceling my contract for no reason and sending the remaining contract balance to a debt collection company for over £800 🤬😵

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    Im on the phone to a resolution officer at @VodafoneUK Turns out I was sold an invalid SIM card when I signed my contract. Why the **** did none of your agents spot this??? Do I recommend vodafone Absolutely NO WAY

  • tomjoyphoto TOM JOY (@tomjoyphoto) reported from Islington, England

    Anyone else on @VodafoneUK having issues running apps / music etc on their data?? @VodafoneHeIp

  • Charlotte_tice Charlotte Tice (@Charlotte_tice) reported from Richmond, England

    @VodafoneUK over 2 hours on hold!! I have already been told 3 times before that an engineer would call but still nothing. Broadband speed is woeful and you’re seemingly doing nothing to fix it! 😡

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @kevinhatchard @VodafoneUK Honestly mate but the phone outright. There’s very few cases of a network doing a better offer. Some companies, including Apple if you’re getting an iPhone, even offer the chance to pay monthly & interest free. I’m gonna get the iPhone mini. My monthly payment will be...

  • oliviaanderso34 Olivia Anderson (@oliviaanderso34) reported from Hammersmith, England

    @VodafoneUK you claim to give good customer service yet I still haven’t been able to spread to anyone about my broken broadband. Time for a new provider!

  • maryyasmine Mary working from home (@maryyasmine) reported from Kensington, England

    @cribby15 @Kaimurphy1 @VodafoneUK So Vodafone is crap and Three are crap in London too. Is EE and their incredibly expensive contracts the only provider with an acceptable internet coverage?

  • saya_lon さやろん🇬🇧 (@saya_lon) reported from City of London, England

    @VodafoneUK I don’t have internet since this morning and your broadband service is down already over 6 hours. What is going on now?

  • foday_cyril Cyril Foday (@foday_cyril) reported from London, England

    @VodafoneUK Hi. My wife and I are having problems getting any phone coverage for the last day and a half. Could someone help me please?

  • GavinCambridge Gavin (@GavinCambridge) reported from London, England

    @VodafoneUK Hi. Understand things can go wrong, but who commissioned support chat function where I arbitrarily have to type every 3/4 minutes to stop it getting disconnected? Very frustrating when tech support can’t solve something

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mukumoya Mķhů🇿🇼🤲🏾 (@mukumoya) reported

    @financepapi__ @VodafoneUK They have by far the worst customer service and have a major track record of over billing

  • JamesJohnTynan James Tynan (@JamesJohnTynan) reported

    @VodafoneUK Hi - is your 4g down in South East London (SE20)? Your website says all is fine but I've not had 4g connection all day

  • Scientits Tits McGee (@Scientits) reported

    @financepapi__ @VodafoneUK Disgraceful. Definitely make a proper complaint.

  • claureinne Claurz (@claureinne) reported

    @VodafoneUK your mistake of having my incorrect details on your system is costing me an extra £170. Im on my 3rd phone call to recify this. Very unhappy with *** you that a loyal customer of 15 year!

  • KateAnnR Kate Rayner (@KateAnnR) reported

    @VodafoneUK I have experienced the worst customer service EVER from your company. After circa 20 years of being a customer I have had enough. Shame on your organisation for the way you treat your customers. I have moved my business elsewhere!

  • BarryBlue84 BarryBlue84© (@BarryBlue84) reported

    Zero loyalty shown by @VodafoneUK for a customer of 20 years. You guys are behind the times with your price plans for existing customers and will lose more customers due to this.

  • BlueLightAlarm 𝕁𝕒𝕞𝕞𝕪 😷 (@BlueLightAlarm) reported

    @local_shop_girl @VodafoneUK If you want to save yourself the bother then @ThreeUK do deals that are VERY competitively priced. Their customer support is always very fast, polite and helpful too

  • claureinne Claurz (@claureinne) reported

    @VodafoneUK I can't couldn't cancel my contract with you because you had my incorrect details on your system, which your company accepted responsibility for. Why is you mistake now costing me an extra £190? That's unfair!

  • stewart99jones Stewart Jones (@stewart99jones) reported

    @VodafoneUK can someone contact me please spent three hours on the phone yesterday and today trying to upgrade. There is an issue with your system. No one can help. I have a PO number. Thanks

  • niceguyrichy niceguyrichy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 🏳️‍🌈 (@niceguyrichy) reported

    @rupertevelyn @VodafoneUK damn that really, really sucks little village in NE Scotland, and mine tested just now at 40 down and 15 up (Three network)