Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/18/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of Westminster, Southwark, Wembley, Hackney, Paddington, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Hackney, England

    @VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    @VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    Hi @VodafoneUK still waiting for some help. I've had this problem for about a fortnight now and it's causing me huge problems working from home

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇬🇧🇮🇪#FBPE (@deeokelly1) reported from Richmond, England

    @VodafoneUK I can't log into my account, can't get an answer on the 191 number and can't load webchat help. My 2 years are up but I can't upgrade or change to sim only if I can't get hold of anyone.

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    It’s a real shame because I’m otherwise really enjoying the #5G speeds of your #GigaCube - so much better than my old Sky Broadband. Please fix this problem, @VodafoneUK.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Hackney, England

    @VodafoneUK Still have not addressed my complaint.

  • KingofBass_ 3️⃣8️⃣Bass (@KingofBass_) reported from Stratford, England

    @VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @VodafoneUK can you guys please look at your DM. Your service is appauling. (Taking into account COVID issues)

  • Nmy_yuan Yuanxxx (@Nmy_yuan) reported from Camden Town, England

    hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • AhHereLeaveItOu Avril (@AhHereLeaveItOu) reported from Stratford, England

    This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • antblackberry Naps (@antblackberry) reported from Crayford, England

    @VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported from Southall, England

    @VodafoneUK it's all gone quiet on my DMs. I have sent you another one. Still trying to resolve the same issue

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

  • JoeWaistell Joe Robert Waistell (@JoeWaistell) reported from Lambeth, England

    Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

  • AndrewMartyniuk ANDREW MARTYNIUK (@AndrewMartyniuk) reported from Whyteleafe, England

    .@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

  • jchnbcy John boy ➐ (@jchnbcy) reported from Poplar, England

    @VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @VodafoneUK For 15 years I have bought a voucher & paid for what I use, out of MY credit, when I use it. When I run out of credit, I buy another voucher. That is what I had. That is what I want. The bundles, which I never agreed to, are not cost effective for my needs. I want pay as you go.

  • MickMacca Michael Mcaliskey® (@MickMacca) reported

    @VodafoneUK @CityFibre You are the worst partnership since Ian Brady and Myra Hindley

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @VodafoneUK Thanks Mac, I sent a DM but the person on the talk chat never actually fixed my connection issue, how do I get that resolved?

  • EnnyJemima pump your breaks, bro (@EnnyJemima) reported

    I’ve been a loyal customer to @VodafoneUK for 6 years.. peak that I can’t WiFi underground

  • SohaibAshrafUK Sohaib Ashraf (@SohaibAshrafUK) reported

    @Morrisons your Preston Docks store has awful @VodafoneUK signal. Can’t even load my shopping list. Your wifi is utterly slow and does not work most of the time. Please consider fixing this.

  • marion23xxx marion (@marion23xxx) reported

    Been with @VodafoneUK for over 12 years my phone bill has never been less than £150 pound a month my contract is due to end finally they can’t wave the upfront cost when they are the only company who have an upfront cost so think it’s time to move to @EE

  • KirstyAris Kirsty Aris (Hillman) (@KirstyAris) reported

    @VodafoneUK Please could you advise the best email address for me to speak with customer service as I am having no luck with my store, online chat, or phone call.

  • maninred_17 Wobbly (@maninred_17) reported

    Whatever you do.. don’t switch from @VodafoneUK to @ThreeUK .. honestly 3 have the worst signal coverage ever… you’ll be lucky to get 1 bar anywhere 🤮🤮🤮🤮

  • nescakes_ Nes 💕 (@nescakes_) reported

    @VodafoneUK customer service is so poor and it’s really annoying me because no one is even helping me? So what now?

  • johncc John Carlyle-Clarke (@johncc) reported

    @keithdsmall @VodafoneUK Yep, same ... GSM in the house is very hit and miss, and you mostly would need to wander around the garden until it picks up a signal.