Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 12/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Poplar, Hackney, City of London, Kensington, Hammersmith, Tower Hamlets, Sevenoaks, City of Westminster, Hampstead, Camden Town, Wandsworth, Fulham and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomPoplar Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • CarolineDB81 Caroline McDonough (@CarolineDB81) reported from Wandsworth, England

    @VodafoneUK the network appears to have gone down again

  • daryljfrench Daryl French 🇳🇴🇮🇸🇱🇮🇨🇭🇬🇧 ... ex-🇦🇺 (@daryljfrench) reported from Poplar, England

    @ShipBrief @VodafoneUK Your son is pressing the wrong numbers on the menu. Go straight to the "I'm thinking of leaving Vodafone" option. He'll be picked up instantly, and his problem will be solved.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Thank you for your excuse. You’ve known for at least 20minutes. It takes very little time to send a message out which simply reads “We are having issues with our network which may affect you making or receiving calls. We’re working on getting this fixed as quickly as possible.”

  • royalfocus1 Rookie (@royalfocus1) reported from Brentford, England

    Bit unhappy with @VodafoneUK First I get new phone they cancel contact charge me full amount for phone then blacklist my credit history.Eventually sorted. Now Kilburn branch appears to have lost my phone when in for repair.Even suggested they had given it back #notgoodenough

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Poplar, England

    @VodafoneUK your iOS app no longer tells me how many days left until my new cycle of data? I’ve checked and I am running the latest version of the app. Any known issues with it guys?

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • _davidrfoster David Foster (@_davidrfoster) reported from Camden Town, England

    @VodafoneUK Is there issues in the NW6 area? Both my mate and I have no working data.

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @OpenreachHelp After talking to @VodafoneUK it seems my broadband has been turn off by the rude aggressive Openreach engineer who was working on the box on my house for another customer. Is this really how Openreach engineers operate ?

  • abisarah79 AS Lambert (@abisarah79) reported from Ealing, England

    @VodafoneUK @BethMillican_ My signal drops off all the time -even when just staying at home 🙄

  • AgboRich Agbo Richard (@AgboRich) reported from Wandsworth, England

    @VodafoneUK please 🙏 update your service or connection at SW8 5XB(Battersea Power Station). Am experiencing a very BAD CONNECTION here. I made series of complaint still same story.

  • nickwaplington nick waplington (@nickwaplington) reported from Poplar, England

    @VodafoneUK @OpenreachHelp An engineer came to install a line for a neighbour from box on my house. He was super rude and aggressive and when he left out internet no longer worked please help

  • katvantassel Kat Saha-Sen (@katvantassel) reported from Kensington, England

    @VodafoneUK Don’t you think you should push a notification, email or text to your network to let them know they may not be able to make or receive calls?! You know... basic customer communication/care? I wouldn’t have known if my husband hadn’t facebooked me that he can’t get hold of me

  • foodncraft seth bradley (@foodncraft) reported from Hackney, England

    We've just recently switched to your broadband service @VodafoneUK and it's been awful, signal dropping out, slow download speeds. Terrible service

  • tonyjayfunk Soufian (@tonyjayfunk) reported from Richmond, England

    How is is possible to leave a client with no options whatsoever?? Worst telco I had to deal with @VodafoneUK @VodafoneCust @vodafonecom

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • olliemafc Ollie (@olliemafc) reported from Wandsworth, England

    Is anyone else having problems with @VodafoneUK ? I can’t make calls on my phone as network keeps dropping out

  • nickwaplington nick waplington (@nickwaplington) reported from Hackney, England

    @OpenreachHelp You’re rude and aggressive engineer turned off my WiFi while fixing a neighbours yesterday. @VodafoneUK have confirmed this. I do not see why I have to wait 3 days to have you send someone out to turn it back on. Please DO NOT send the person who came yesterday

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • c_sazzy SazzyC (@c_sazzy) reported

    @VodafoneUK Hello, I am having trouble connecting to the Internet on my broadband. I have reset the hub and followed the troubleshooting with no success.

  • 25_Deery Shane Deery (@25_Deery) reported

    Hey @VodafoneUK can I ask is there anything wrong with your mobile data over 4g in central Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 area as I am currently out & data is not working 👍

  • mrcoryhill Cory Hill (@mrcoryhill) reported

    If employees were forced to use their company's customer support just like their customers do, instead of using internal resources to resolve their own issues, customer service wouldn't be so abysmal across the board. Looking at you @VodafoneUK

  • missr_72 MissR (@missr_72) reported

    @VodafoneUK complete **** up transferring a number and transferred to wrong contract. Been on the phone all day and still not resolved! Asked for a UK manager to call me back and can’t be put through. Shocking service and I pay for 3 contracts. Can’t even use my phone. Jokers!

  • Miss_Peg Pegs (@Miss_Peg) reported

    @VodafoneUK I’m still having duplication issues when sending text messages, you said a few weeks ago it was a problem at your end, it hasn’t been fixed yet?!!!

  • LynnMac28 Lynn Macfarlane (@LynnMac28) reported

    @VodafoneUK Hi, just unistalled and reinstalled (had tried that already), doesn't help. No haven't had issue before and can still access the statements using app on old phone. Gone from Samsung S9 to A41 so am used to Samsung accesses for things

  • josh_morgan__ josh 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@josh_morgan__) reported

    @VodafoneUK have had trouble with my internet connection for weeks now and after weeks of emailing nothing is done. Fed up now of having weak to no connection all the time

  • PaulD76669677 Paul D (@PaulD76669677) reported

    @VodafoneUK Hello This is my first tweet to you. Can you tell me why Secure Net doesn't work. I have to keep uninstalling and reinstalling it to access the portal. Apart from that I love Vodafone :)

  • Tasshhaaar Tasha Snuffleupagus (@Tasshhaaar) reported

    @VodafoneUK please can you help i have rung 7 times and keep getting hung up on when they put me on hold. You have blocked the wrong phone 21 days ago! This phone is with my elderly mum and she needs it. NO ONE WILL FIX THIS! I need my mums mobile back on ASAP!

  • PscaSzn THUG PLEASE DROP PUNK (@PscaSzn) reported

    @neekolul @bunnydelphine @VodafoneUK I need help. It wont let me open this picture