Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 02/13/2026 11:35

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: Paddington, London, City of Westminster, Hackney, Wandsworth, Croydon, Camden Town, Newham, Fulham, Oxted, Ealing, City of London, Southwark, Hammersmith and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏

  • KdLS_7 Ken (@KdLS_7) reported from Camberwell, England

    @VodafoneUK se22 9nb, when will the issue be resolved? its been over a week now.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @vodafoneuk hey guys, is there any chance that you will start to accept @starling_bank as a direct debit payment method, when taking out a Sim only contract with you? At the minute, it seems like you can’t use them. You just get errors all the time.

  • Yas73652573 Yas (@Yas73652573) reported from Stratford, England

    @marshal912 @VodafoneUK is absolutely useless mate. They all working from home and making **** ups for fun. They switched off my broadband by accident apparently and I had to get a whole new line out. They are a joke.

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK Thank you for your bad service because its been 20 days and no signal buy i don’t need now your service i already moved to ee

  • helen_nisbet Helen Nisbet (@helen_nisbet) reported from Hackney, England

    @Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒

  • mast3rblack Isidudla sabantu (@mast3rblack) reported from Hounslow, England

    @VodafoneUK - broadband down? Says "no Internet connection" but still works? What the hell is going on y'all 💀💀💀

  • IanDavidRoss1 @thebadissuecollective (@IanDavidRoss1) reported from Lambeth, England

    @VodafoneUK - for over 3 hours ,your assistant was rude , cutting me off as my battery was dying after asking me to take a pic of my router which cut me off when I went to the camera app ,I've just tried to contact via the app but apparently they're having tech problem's

  • mdakk68 akkhan (@mdakk68) reported from Poplar, England

    @VodafoneUK I've been Vodafone customer almost 2years. A sales person called me with broadband and landline offer, I switched from the talktalk. To setup deadline they missed(was a summer holiday period), without landline&Internet 6 days my wife work from home

  • MeherIndustries dhruv shah (@MeherIndustries) reported from Brentford, England

    @VodafoneUK hello, Guys, i m oldest customer of vodafone and I requested sim swap last 17 days ago and its not done yet and i called customer service daily and visited vodafone store they said it will done in 24 hours but 24 hours its not done yet probably 17 days today no netwo?

  • oOISSYOo Issy (@oOISSYOo) reported from Ealing, England

    @VodafoneUK my mom recieved her sim on Monday. It's a 12 month contract but so far her phone is still showing sim not provisioned. I called customer service and they told me it'll be activated by midnight which didn't.

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @VodafoneUK what I'd really like for #FeelgoodFriday would be to get my damn phone number working so people can call me. I have data again after A WEEK without and can call out after cut off for TWO DAYS but STILL no-one can call me. Your "support" is truly #terrible

  • suleali Suleman Alibhai (@suleali) reported from Hackney, England

    @VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone

  • PaddiePower Paddy (@PaddiePower) reported from Lambeth, England

    Who decided to move office? Me. Who didn't check the phone reception before moving? Also me. Help @VodafoneUK

  • Rogu3Ph4nt0m Velvet Thunder 🇵🇸 (@Rogu3Ph4nt0m) reported from Camberwell, England

    @VodafoneUK honestly ur network is so ****. I'm considering switching over to some one who has better 5g coverage and one that doesn't switch off data out of the blue. Coz of you guys dead net, I couldn't end my @limebike at the location I was at. Had to ride it further to end it

  • markaizatt MARK A IZATT (@markaizatt) reported from Lambeth, England

    Hi @VodafoneUK why is your service so poor in Central London. Consistently bad.

  • Aimeelo02455188 Aimee lou (@Aimeelo02455188) reported from Wandsworth, England

    @VodafoneUK your mobile phone network is down, how long is this likely to last

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Rellish_ Rosie (@Rellish_) reported

    @VodafoneUK upgrade ordered 2 weeks ago and I still have no phone, got told it would be dispatched and still hasnt. Stuck with a broken phone.

  • beckyy_beckyy rebecca (@beckyy_beckyy) reported

    @VodafoneUK hey, I’m trying to make a payment but I need to speak to someone first, please can you help?

  • gcooper1999 Georgia (@gcooper1999) reported

    @VodafoneUK been lied to on numerous occasions. People kept telling me I’d receive my order by a certain day and I never did. I’ve now been told I won’t get it till next week - ridiculous.

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    looks like the @VodafoneUK "send out temporary password" feature is broken today

  • SaraDoesChat Sara Diamond 💙 (@SaraDoesChat) reported

    @VodafoneUK you’re service this Xmas has been 🤮 after confirming in a specific conversation you wouldn’t text my daughter again (as the upgrade was a surprise) you’ve done it again this morning!

  • IFACleonaLira ConsciousMoney (@IFACleonaLira) reported

    @VodafoneUK - you treat getting a replacement sim like a mortgage application for 2 million pounds. You rep's seem to have no way to get to my account. How do you have such inflexible processes? Will anyone acknowledge my tweets? or are you "too busy"

  • BindaBhudia Binda Bhudia-Patel (@BindaBhudia) reported

    @VodafoneUK - currently a UK customer in India with no 4G or phone service. Need OTP to chat, can’t connect via phone, etc. Can you please help? I just want to access my data roaming…

  • Yodafone1 Yodafone (@Yodafone1) reported

    @VodafoneUK Thank you I responded But I will be out later doing charity work. I should be on 24hr call but my landline is broke. Lack of connection is affecting our service to the community.

  • gcooper1999 Georgia (@gcooper1999) reported

    @VodafoneUK are honestly the worst network - they completely lie about delivery times to get you to upgrade your phone. I was told 1-3 days for my iPhone 13 pro order December 6th and paid extra for this and still hasn’t been despatched. A JOKE.

  • stormcloud25 Ant Wilding (@stormcloud25) reported

    @VodafoneUK My MIL can not make calls but can receive them without any problem. We thought it was due to her hand set being very old but we recently bought her a new basic Nokia phone and the problem is still there. Could it be a sim card issue? She is on PAYG. Can you help?