Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Hampstead, City of London, Newham, Southwark, Paddington, Hammersmith, Hackney, Croydon, Ealing, Wandsworth, Sevenoaks, Islington, Tower Hamlets and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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syirinsaidso
(@syirinsaidso) reported
from
Poplar, England
@VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.
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Mike Cullis
(@Silluc) reported
from
Wandsworth, England
@virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day
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Bogdana
(@Bogdana) reported
from
Islington, England
Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Lee Harrison
(@leegharrison) reported
from
City of London, England
Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!
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Rishi Madlani
(@RishiMadlani) reported
from
Paddington, England
@VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡
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Amanda Jane Pritchard
(@_amanda_jane) reported
from
Poplar, England
@K89BPA @VodafoneUK Thanks. It’s more the way it is communicated and the outrageous charges for comparable data plans - as well as misleading advertisements that claim “never spend more than £30 a month”
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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Oriel Hutchinson
(@bailiffbabe) reported
from
Islington, England
@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Troy Norcross
(@troy_norcross) reported
from
Islington, England
Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen S. Thompson
(@ss_thompson) reported
@VodafoneUK Your app is not working. I need to see my account but can't get in. I tried resetting my password but the email you sent has no temporary password. The service I'm getting is dreadful. Can you sort it please?
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Gulam Hussain
(@gulam_h) reported
@VodafoneUK Really unimpressed with your customer service. Offered to pay the termination fee for remaining phone+plan contract period and move to one of your sim only plans. Denied that. Now I'm moving to @EE
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ACCOUNT SUPPORT
(@cyber_tech01) reported
@reggiemollieros @VodafoneUK @lambeth_council Message me now I will help you recover your account.
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abu
(@aburp) reported
@Hooty1981 @VodafoneUK Basically yes. You might want to drop down to a simonly plan to save money until you can order ip13pro max.... or change networks.
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Samy Heath
(@SamyHeath1993) reported
Another day of terrible service and connection from @VodafoneUK
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Carl Williamson
(@Marlon37) reported
@VodafoneUK Multiple devices and browsers. I see other people have raised the issue on this feed as well.however even if it was working I could not use it on an iPhone 13 due to another discount being applied which can’t be removed. Why?
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Stuart Richardson 💎
(@StuartR69254283) reported
@VodafoneUK Hi I topped up my daughter's phone yesterday with £15 and it has disappeared almost straight away. She phoned 191 for help which sent her a link which she cannot use because she has no data. Despite me putting £15 on yesterday.
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NISHANT JAIN
(@djscorpio99) reported
@VodafoneUK My internet was supposed to go-live today but it's not working yet. I am working from home and internet is must! Could you please help with it urgently asap.
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Rachel
(@rachel_davies_) reported
@VodafoneUK I want to speak to an actual person on the phone, why can I not get through to the call centre? You’re about to lose a customer if this ridiculousness carries on
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Lee
(@ffswhy) reported
@VodafoneUK grrr... Been on hold with your superfast broadband dedicated help team for 25 mins. When I finally get thru the chat box cut off!