Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/27/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Hackney, Ealing, Newham, City of London, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead, Paddington and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomEaling Internet
United KingdomLondon Wi-fi

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • JustJC_London JustJC (@JustJC_London) reported from Croydon, England

    @VodafoneUK Hi I’m trying to sign up for the Red 150 24m sim only deal but when I try to select esim when I’m in the review your basket phase, it won’t let me select esim, have tried on different browsers to see if that was the issue. Are you not able to do an esim on this deal?

  • markaizatt MARK A IZATT (@markaizatt) reported from Hammersmith, England

    @matt_dathan @vodafoneservice @VodafoneUK 100% this Matt. It’s abysmal. Even establishing a connection after emerging from the tube is very laggy. There is something wrong. Too many of us are having the same issue. Meanwhile roaming with it in Paris the other week was 👌🏼

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

  • adennab adriana ennab (@adennab) reported from Hammersmith, England

    @VodafoneUK U're trying 2 charge me £1669.80 data usage in Sierra Leone I didn't use! I was there 50 minutes &didn't use my phone.Switched frm O2 years ago & remained vodaphone customer even tho there is no service in many places! Now this? I offer£40 good will off bill! Really??

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @GeorgeMonbiot @camdenjon @VodafoneUK Boosting consumer rights in an age of off-shored and intentionally hard-to-access customer care is something that both parties should be thinking about.

  • the_dolans Paul Dolan (@the_dolans) reported from Ashtead, England

    @vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden I can’t connect to most of the radio servers using my 4G seats service via my hotspot? It’s worked fine up til now, I don’t understand this at all

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    I really don’t know what I’m paying for with @VodafoneUK anymore you binned the Wi-Fi on the tube (and I barely ever use the jubilee so cut the crap that that has 5G) and the international data on Vodafone ES was utter rubbish. Struggled to get a signal much of the time.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK why is it all of a sudden this week I’m having issues connecting to internet radio servers to broadcast my shows live? I’d say you’re controlling what I can do with my data service and that’s not on. I’m on unlimited data and should be able to do as I wish legally

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    Hi @vodafoneuk is there an issue with no 4g in Clapham? Can only get EDGE or 3g

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

  • richardcoventry Richard Coventry (@richardcoventry) reported from Hounslow, England

    @DrRixson @VodafoneUK This was on the mobile. Some problem with a mast, despite it not saying so I Voda's website. They told me to check the internet for updates - go figure!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @metimwright @VodafoneUK @Wimbledon We don’t need anymore evidence when trying to use their 4G for anything hotspot related, usually it’s slow and fails a lot of the time

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    So @VodafoneUK , I’m going to do a LIVE two hour radio show tomorrow at 3pm and will be using your 4G to connect and stream for the duration. Other than my phone getting too hot hopefully you won’t let me down

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK @Wimbledon Pity your 4G data service is atrocious at times. ‘Feel the connection’ when your network decides it wants to work

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Perky6556 Not my own name (@Perky6556) reported

    An hour later and I’m still on hold. A bad customer service day at @VodafoneUK 🤬

  • JoshKuma Josh Kuma (@JoshKuma) reported

    @brooklfcdad @VodafoneUK I’ve got the same problem but I’ve been told to wait until it’s fixed

  • Dinosaurheather heatherelizabeth (@Dinosaurheather) reported

    @VodafoneUK The web chat told me it was a problem everyone was having and there was nothing I could do or they could do

  • altnewsfollower That Scottish Guy Ⓥ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@altnewsfollower) reported

    @VodafoneUK unhappy customer, not had 4g connection for about 3 months in Kirkcaldy central area, issues with your mast, advised by your shop to switch to 2/3g to make calls etc as it drops out when 4g active.Cheers

  • TurboGamingUK TurboGamingUK (@TurboGamingUK) reported

    @VodafoneUK please sort your god awful app and customer service out. 6 months of my direct debit not being set up correctly and now your incompetence is messing up my credit history. So thanks for that!

  • LaurenAislingA Lauren Armstrong (@LaurenAislingA) reported

    @VodafoneUK Is data not working? Can only get online using wifi?!

  • Steven1Mc Steven (@Steven1Mc) reported

    @VodafoneUK The guy I just spoke to at customer service told me you billed every 30 days and that you have always done that. I worked for Vodafone years ago and knew that wasn't true. He insisted it was so I did not amend my billing cycle and we ended the call.

  • CockyGossip Cocky Gossip (@CockyGossip) reported

    @VodafoneUK I have a transaction on my bank account with you which I did not process as I'm not a customer of yours (fraudulent). I have spoken to the bank they asked that I call you but I cannot seem to get anywhere as the options are for customers. Can someone help.

  • hanstacey Hannah Stacey (@hanstacey) reported

    it's all fun and games until your already crap wifi has given up on you (@TalkTalk), your 4G is broken and won't be fixed until the 18th (@VodafoneUK) and all your local cafes are shut 🙃

  • DragosVEDE Bamboocha (@DragosVEDE) reported

    @VodafoneUK take TOBi,tie a boulder to it and throw it the ocean,along with your customer service.ridiculous,what need to be done in order to speak to a human being??pathetic