Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Hackney, Ealing, Newham, City of London, Southwark, City of Westminster, Hammersmith, Islington, Hayes, Tower Hamlets, Hampstead, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi | |
| Ealing |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Ben Dodds
(@BenDodds3) reported
from
Lambeth, England
@VodafoneUK my new iphone 12 max pro was snatched in street in Vauxhall. Unfortunately not insured. Been a customer for over a decade, now have no phone, just a contract to pay for another 23 months. Already have an additional data line. Seems very unfair. @metpoliceuk @Ofcom
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Niki Pilkington
(@NikiPilkington) reported
from
Islington, England
Almost 2 hours on the phone to @VodafoneUK - passed to 3 different departments(explaining my situation each time🙄)only to finally be told to go to a store to sort it out once they reopen on the 2nd 🥵Also sent 4 DM’s on here with zero response.Pretty rubbish customer service 👎
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@VodafoneUK your service (particularly Internet) is not working in #Hackney area. #e8 #e9
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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S8KH_D
(@S8KH_D) reported
from
Southall, England
@VodafoneUK why have you decided to deactivate my sim before i even receive the new one? Had to wait on hold for 2 hours to receive tech advise which has not worked. #useless @CPWTweets can i just cancel?
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Peter K.
(@p_kosobucki) reported
from
Poplar, England
@jonthefireplod @VodafoneUK They must have a problem with their mast in this area as as soon i came to Canary Wharf it is working properly now.
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Matt Scammels
(@Matbeluca) reported
from
Banstead, England
Trying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Who's Simon? 👨🏻🎤
(@The_CaptAwesome) reported
from
Hammersmith, England
@VodafoneUK Nice work in getting people to DM you and then ignoring them. You’re customer service is truly awful @Ofcom should investigate your practices and false promises.
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Matthew Downer
(@mddowner) reported
from
Hackney, England
@VodafoneUK my internet has been really slow / not working for a few days now. Any idea why?
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Andrew Medhurst ⏳🌍 ❤️ 🇵🇸 🦊
(@AndMedh) reported
from
Wandsworth, England
@VodafoneUK Thanks! Will @VodafoneUK consider sympathetically (under this support) any underprivileged families who don’t realise they’ve incurred out of plan data costs until the bill arrives?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK, do your support Family Setup on the Apple Watch SE? Trying to add my son’s watch to my plan but it’s not offering me the option during setup.
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Millie Coulter
(@MillieCoulter) reported
from
Banstead, England
@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
@VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke
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Martin Smith
(@MartinSurveyor) reported
from
Stratford, England
@TheWansteadtap I got it for £5 pm with sky for a year as the internet here was so bad now I’m with @VodafoneUK now the speed is over 80MB
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LOX Security
(@loxsecurity) reported
from
Brentford, England
...@VodafoneUK cannot tell me when the delivery will be made as the manufacturer @Apple will not tell them!??! #wtf So now I have to wait an undefined amount of time and nobody is accepting any responsibility?!? #diabolical #customerexperience
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lee christie
(@leechristie4) reported
from
Epsom and Ewell District, England
@DavidDavisMP @VodafoneUK I agree, horrible customer service... I wouldn't go back.
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
@angleseyhols @ellisbarriebros @VodafoneUK I have found Vodafone customer service to be the worst I have ever experienced, not one manager is prepared to talk with you .
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Luke Paul Brown
(@lukeybrown1991) reported
from
Poplar, England
After getting a phone call that your partner has been mugged and phone stolen (Thankfully he’s okay) and then having to ring @VodafoneUK to be told to spend over £1000 on a new phone and the same to cancel you contract #YourHavingALaugh
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@1872David) reported
Three is the worst mobile network man, can’t get a signal anywhere 😒 @VodafoneUK vs @O2 | Who’s better?
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Deb
(@MrsGillly) reported
@VodafoneUK absolutely shocking customer service, I am £500 down because of your incompetence
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gazb
(@gazbrox79) reported
@VodafoneUK why is your customer service number, website, live chat, renewal offers, password reset service, username reset service, pin number & memorable word reset service so unquenchably ****.
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DEAN EADES WILDLIFE PHOTOGRAPHY
(@DeanEades) reported
@VodafoneUK Shocking service. Since my sure shot was turned off. I'm had no signal. And hours on the phone with know joy
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Hel
(@helstweets) reported
@VodafoneUK I have sent you a screenshot of what happened. British Gas say it is not legitimate. I am not impressed by Vodafone’s approach to this - although I appreciate that you personally have tried to help.
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Simon Holman
(@SimonHolman9) reported
@VodafoneUK Hi Lou, thanks for picking this up. The link doesn’t seem to be working for me though, the page sticks when loading up. Is the service down or could you send another link? Many thanks
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george taylor
(@noh_1) reported
@VodafoneUK tbh, it's pointless. It's been going on for years. It's called 'rural broadband' and Openreach never do any of the work they're supposed to. So I'm going on to a microwave system. CANNOT. WAIT. To get away from useless @VodafoneUK Yay!!!!
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PebHeed
(@PebHeed) reported
What’s the call you’re most looking forward to making in the future? Got to be @ThreeUK retentions. Hello Mr XXX can we offer you… NO! I’m out of here & going back to @VodafoneUK at the first chance I get. Worst mistake ever signing up for a network that lets me down 😔
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george taylor
(@noh_1) reported
@VodafoneUK My experience is social media engagement from corporations like Vodafone is just window dressing designed to make it look like the co. is doing something. In reality CS is utterly shambolic and glacially slow. Going with local co. I can talk to someone and get something fixed
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Nigel_Morgan
(@Nigel_Morgan) reported
Hey @VodafoneUK is your app broken? Reboots when trying to entering a PIN number.