Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, City of London, Hackney, Southwark, City of Westminster, Hammersmith, Islington, Croydon, Hayes, Tower Hamlets, Hampstead, Paddington, Waltham Forest, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| City of London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Sandeep Mudaliar
(@iamsm4u) reported
from
Ealing, England
@VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???
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Terry 🦇🦒🦁
(@twizzle1010) reported
from
Bexleyheath, England
It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!
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kingly.
(@theKZAnyc) reported
from
Poplar, England
@VodafoneUK Ive been without data except for WIFI for 7 days now because of a glitch in your network attributing data usage to my phone that was wrong. And I’ve yet to get any update or fix, the absolute worst!!
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Luke Alison
(@LukeAlisonnn) reported
from
Poplar, England
@VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Kensington, England
@VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!
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Helen Cook
(@HCook13) reported
from
Lambeth, England
Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@s_108 @VodafoneUK No, I never got it sorted. I’ve been told I have to go to another provider. Madness.
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.
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Ken
(@kentdlsantos) reported
from
Camberwell, England
@VodafoneUK signal is still ****** up! SE5 8DJ
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!
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Rachel Addy
(@ReaddyUK) reported
from
Croydon, England
@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Ian Thompson
(@ianthompson) reported
from
Paddington, England
@VodafoneUK - I cant imagine that this service is ever going to be installed so what’s the point???
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NileGodfrey
(@nye_godfrey) reported
from
Crayford, England
@VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤
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Justin Teasdale
(@Cheeze6970) reported
from
Crayford, England
@VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?
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Mike
(@r1b1ker) reported
from
Poplar, England
@VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna Bray
(@bray_jenna) reported
😤 how hard is it to cancel your contract and get your puk code @VodafoneUK
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spidrweb
(@spidrwebuk) reported
@VodafoneUK 10's of thousands of pounds spent with Vodafone over the years. and they're arguing with me about £180 which they owe. So sad that I've referred many customers to you over the past year. Embarrassed to be a customer. Looking elsewhere!
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Sahir
(@Mazzalein) reported
@VodafoneUK horrendous customer service. Spent 2 hours on the phone only to get trasferred to someone based in the UK who simply just cut me off. Ridiculous
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Ansar Khan
(@BossAnsar) reported
@VodafoneUK , shocking customer service, 4 weeks to do a broadband upgrade, never got done . Every time I called "it's a backend issue it will take 3 days" No call backs when promised. I have now cancelled and will never use yourselves again. Would not recommend to anyone !!!!!!
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK So I called the help centre, still charging £25 and received a DM, still charging £25. I’m pretty disgusted that a multi million pound company is charging customers with dementia money to help them with their phones
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John Eades 🦅🏈💚⚾️
(@Saracen5) reported
🚨SCAM ALERT🚨 07747423223 (a number from a range allocated to the @VodafoneUK network) Attempting an @HSBC_UK payment attempted from a new device scam, via text message.
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Lauren
(@Titch_7) reported
Absolutely appalling service from @VodafoneUK between you and @TalkTalk you have made renewal process painful and made a complete mess of it inconveniencing us in the process. Best of luck to your engineer (if they turn up this time)
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Bupe Lukundo Ngoy
(@BupeNgoy) reported
@VodafoneUK I asked for the Pro Superfast to be cancelled on 22nd of April 2021. It has not been cancelled. Why. I will cancel all payments if it is not cancelled. No one picks up the phone and when they do they hang up. A disgrace and Shameful.
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SingleDeckerMichael
(@mikeallen1988) reported
@VodafoneUK I'm getting constant scam phone calls from numbers beginning with the same 8 digits as my own, at least 5 per day. I block each one but just keep getting more. Is this an issue you are aware of?
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CitizenLuc
(@CitizenLuc) reported
@VodafoneUK This is a general problem in the areas mentioned, not some temporary fault, it's been like this for years most likely. I am few hundred metres from the British Legion mast in Enfield, yet speeds are abysmal. Are there any plans to upgrade this zone?