Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/09/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Tower Hamlets, Croydon, Camden Town, Southwark, Hammersmith, City of Westminster, Welling, City of London, Epsom, Hampstead, Hackney, Southall, Wembley and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Phone
United KingdomCroydon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @ArtMusicWales @VodafoneUK I’m trying to make a payment but website or app not working

  • Baebybaer21 Allan Gentle Rudio (@Baebybaer21) reported from Stratford, England

    @VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK Gigacube is the worst piece of technology. Do not buy! I’ve called multiple time’s to get someone to help me and no one can! They are now trying to charge me £600 for a technology that does not work to get out of my contract, if I want to move onto broadband @Vodafone

  • Ouraaofficial OuraaOfficial (@Ouraaofficial) reported from Eltham, England

    @VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • alexandrablue4 Alexandra Blue (@alexandrablue4) reported from Hackney, England

    I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

  • davidcooke11 David Cooke (@davidcooke11) reported from Bromley, England

    Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

  • ShirlMorrison SA Morrison (@ShirlMorrison) reported from Lambeth, England

    @VodafoneUK @VodafoneIN @VodafoneGroup You ask for my account information, then no one follows up, still no internet with your Gigacube and no resolution... 6 days now! Worst customer experience EVER.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @VodafoneUK hi we are getting 470k Down and ZERO up on our Vodafone fibre. Please advise when this will be fixed. We are in SW12

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @VodafoneUK Nah. I’ve sorted mine out. I just want people to b aware of the #scam. I’ve raised a complaint and I’ve even said @VodafoneUK can keep the extra money if they r that hard up as u actually blamed me at first. #jokers

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported from Wandsworth, England

    Just had a very disappoint #upgrade chat with @VodafoneUK, been a customer for 15yrs, have multiple accounts and what was on offer is PATHETIC for sim free options! Time to look elsewhere I think!

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

  • LauraOsborne_ Laura Osborne (@LauraOsborne_) reported from Westerham, England

    Second time this week @VodafoneUK has gone down & stopping me from being able to work 👍🏻

  • hayleyecg Hayley Goddard (@hayleyecg) reported from Stratford, England

    @VodafoneUK I got a new contract and phone with you the other day, my numbers have switched over but my data is not working. I just tired to call your team for help but only got through to a robot who wouldn’t even put me in a queue to speak to anyone!

  • sangcj9 sang jiwnarai (@sangcj9) reported from Crayford, England

    @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

  • BendyBen999 Ben (@BendyBen999) reported from Banstead, England

    @VodafoneUK Did you read the he thread. It’s not me you need to help ....

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • nutrafin Mr.H (@nutrafin) reported from Hounslow, England

    @VodafoneUK I have a serious issue with my account - your call centres have taken 4 weeks and still not fixed. After switching with PAC to you at beg of April I still cannot rcv incoming calls or send/rcv txts. This service is atrocious

  • goutaste 𝙴𝚖𝚒𝚕𝚢 𝙶𝚛𝚘𝚜𝚜𝚖𝚊𝚗 (@goutaste) reported from Islington, England

    @VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • shanygujjar SG (@shanygujjar) reported

    @VodafoneUK anyone thinking of joining these for business lines i would definitely avoid it, terrible customer service team which is outsourced who just read a script,been waiting for Iphone 12 for like 4 weeks now, every 3 of promised delivery moves another 3 days further

  • paoxley Paul Oxley (@paoxley) reported

    @VodafoneUK Again I’m let down by the poor service supplied by Vodafone

  • julie_twickers jj (@julie_twickers) reported

    @actionfrauduk @VodafoneUK Will do. I never click on these scam messages

  • cliffchapman Cliff Chapman (@cliffchapman) reported

    @DavidDavisMP @VodafoneUK If you think that's bad, imagine what it's been like to hear thick, uninformed drivel about Europe from you and your moron friends for five years.

  • paoxley Paul Oxley (@paoxley) reported

    @VodafoneUK This is a business package but time after time it keeps letting me down.

  • Jadehoosonx jade (@Jadehoosonx) reported

    I’m sick of @VodafoneUK I ordered the new iPhone the week it came out for pre order I STILL haven’t received it. Ring to cancel it and they literally make it impossible, worst type of companies to deal with.

  • ForceVinyl Vinyl lover 🎶 (@ForceVinyl) reported

    @VodafoneUK -is there an issue with your online checkout -screen keeps going blank and will not allow order to be finalised.

  • ciaranmcvarnock Ciaran Mc Varnock™ (@ciaranmcvarnock) reported from Milton Keynes, England

    @kellie2276 @VodafoneUK @VodafoneUKBiz Worst in the world!

  • shanygujjar SG (@shanygujjar) reported

    @VodafoneUK anyone thinking of joining these for business lines i would definitely avoid it, terrible customer service which is outsourced who just read a script,been waiting for a phone for like 4 weeks now, every 3 of promised delivery moves another 3 days further #vodafoneuk

  • tck218 Chris Tucker (@tck218) reported

    I upgrade my phone last week with Vodafone. Since the upgrade I have no internet on my phone for five days and after spending hours and hours on the phone to them I’m no further forward. Customer service is atrocious @VodafoneUK