Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hampstead, Hammersmith, Hackney, City of London, City of Westminster, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon, Newham and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK I’ll give them a call. I’m just surprised that a new ‘upgrade’ contract will be £10 more a month than I’m currently paying. But the new same phone and overall package (data mins etc) is cheaper for a new customer. Why would I upgrade? Might as well just wait a couple more months.

  • jessicapollard Jessica Pollard (@jessicapollard) reported from Bromley, England

    @VodafoneUK could someone get back to me, as you’re online advisor service doesn’t seem to be working

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Kensington, England

    @VodafoneUK I’m am fed up paying for your **** 5g coverage in London !!! Sort it out !!!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK @samwarburton_ @lionsofficial No because you turned off out internet access and mobile phone signal with your ‘secret’ upgrade - any chance you could turn it back in again so we could watch something!? Anything?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK Mille, it would be much easier to be patient if we knew how long it was really going to take to fix. An hour? A day? A week? A month? Please just be transparent. “As quickly as possible” doesn’t mean anything.

  • jessie_tovey Jessica Tovey (@jessie_tovey) reported from Islington, England

    @VodafoneUK Moved into new flat in Highbury (N5) and signal is basically non-existent. Help please!

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK How about giving us some signal so we could actually make Zoom calls? You have knocked out the internet at Brentford High St and Ealing Road for two weeks and we cannot work or home school

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @markchristie I enjoy feeding you material! I’m caught in a similar loop with @VodafoneUK at the moment. The problem is that the people manning their social handles don’t have any more information than is available on their website and, crucially, no authority. It’s so damaging to the brand.

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @VodafoneUK Hi, it’s the same issue on the app. MyVodafone and 44555. That says to me a problem at your end?

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK Stop ignoring us and sending us stupid machine generated emails giving false deadlines and cheerily telling us it’s an upgrade WE HAVE NO INTERNET OR PHONE

  • cressidarobson Cressida Robson (@cressidarobson) reported from Hounslow, England

    @VodafoneUK I would love any messages at all since you turned off the internet and mobile phone at Brentford’s High St and Ealing Road - when will you supposed idiotic ‘secret’ upgrade which has knocked out our signal for two week be done?

  • DanielJohnLynch Daniel John Lynch (@DanielJohnLynch) reported from Paddington, England

    Forgot to pay @VodafoneUK by 5 days. Vodafone’s answer? Not to remind me, but to get @TheZincGroup to send a letter saying they’re going to cut me off, possibly add £638 or send to debt collector making it £841. *clears throat* go **** yourselves!

  • WeightLaurence Laurence Weight (@WeightLaurence) reported from Poplar, England

    @VodafoneUK @Hermesparcels you might be the worst courier service but even your non existent customer service is better than Vodafone

  • HCook13 Helen Cook (@HCook13) reported from Lambeth, England

    Hi @VodafoneUK I'm getting rather frustrated with your customer service. My broadband is not working, spent an hour on instant chat last night, called to follow up just now but no help. Please can you fix it or at least give me an update on when it might be fixed? Thanks

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK I have asked for my Spotify to cancel once my red entertainment tariff has ended. Yet it has not help

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • LukeAlisonnn Luke Alison (@LukeAlisonnn) reported from Poplar, England

    @VodafoneUK Hi, my first monthly payment came out today and I was charged £37. I have Vodafone Advantage because of who I work for so it’s meant to be £31.45. Can someone help me with this please? Thanks

  • nye_godfrey NileGodfrey (@nye_godfrey) reported from Crayford, England

    @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

  • twizzle1010 Terry 🦇🦒🦁 (@twizzle1010) reported from Bexleyheath, England

    It's so weird (& troubling) how these mobile phones have taken such a hold on our lives. I was awake at the crack of dawn worrying if I'd ever be able to unlock the damn thing again but thanks to @VodafoneUK online customer support, they sorted it for me. Phew!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • axwellplumbing Mark Heath (@axwellplumbing) reported

    @dpd @VodafoneUK my new phone was supposed to be delivered on Tuesday. It never turned up.

  • Hiten_808 Hiten Patel (@Hiten_808) reported

    @VodafoneUK How disappointing, I've been a loyal customer of Vodafone for over 9 years. Called for a new deal and they just read out what was offered to any new customers on the Vodafone website. Great stuff.

  • AleksE125 Aleks (@AleksE125) reported

    @VodafoneUK Vodafone makes billions, billions in profit and yet no help

  • Steve_Dangerous Steve W (@Steve_Dangerous) reported

    @VodafoneUK worst #customerservice ever! #tobi is a waste of time. 5 chat sessions totaling over two hours and you can’t process a simple refund of £18.91 after YOU withdrew my mobile service! Staff make promises that don’t or can’t keep or just drop of chat @Ofcom #disappointed

  • ChrisGrose2 Chris Grose 🦒 (@ChrisGrose2) reported

    @VodafoneUK why is your customer care so f***ing useless?

  • misshewardine ♔ Hewardine™ ♔ (@misshewardine) reported

    What we do have is the offer to leave the contract without any early termination charges. Is this @VodafoneUK admitting that they have no clue what they’re doing, what the fault is or any idea of how to fix it?

  • Michell78492363 Michelle (@Michell78492363) reported

    A local Vodafone shop upgraded my partners contract 8 months ago. Went to get new screensaver today and was told to go to Amazon as they only cater for new upgrades. Such bad after service @VodafoneUK

  • ajm398 hellomynameisAdam (@ajm398) reported

    @VodafoneUK eh? Hello. We're sorry, due to a technical issue your bill is slightly higher than it should be this month. As we've not yet taken your payment, we wanted to reassure you that we're correcting the issue and we'll take the correct amount in the usual way Please explain

  • lhcvogues ama (@lhcvogues) reported

    @VodafoneUK We’ve just joined virgin media, been sent username and password to log in to our new account and the website keeps saying there are internal errors. This isn’t looking very good to say we’ve only just joined in the last 20 minutes

  • saffie79 Saffie (@saffie79) reported

    I am in the NW10 area and the broadband has been down for four days. I've now been told it will be down until 1 May as there is a technical fault in the area. Is anyone else experiencing this and what are the options to getting Internet? @VodafoneUK