Vodafone Outage Report in Thornton Heath, Greater London, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Camden Town, Southall, Hanwell, City of Westminster, Hounslow, Hackney, Brentford, Islington, Hammersmith, Wembley, Sevenoaks, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| Southall |
Phone |
Community Discussion
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Vodafone Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Alistair pepper
(@awpepper7) reported
from
Camden Town, England
@VodafoneUK Thanks Ray. I’ve spoken to three of your consultants already who have changed my internet channel, it works for a bit, but then slows down again. It’s very frustrating!
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Lee Harrison
(@leegharrison) reported
from
City of London, England
Arghhhhh @VodafoneUK you are so frustrating!! 😤 Was offered extra 100GB data last week, texted as requested to take up offer but it wasn't applied & now I've run out as I assumed it was there!! Your call handler said there were issues with this offer & there had been many calls!
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Jules Lavin
(@juleslavin) reported
from
Islington, England
@VodafoneUK @tclmoveuk appalled to have bought my daughter TCL watch & after two visits and two hours at the Angel store for it not to work. A ‘child safety’ product fundamentally needs to provide the service it advertises. #incompetent #charlatans
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@TheAlanColeShow @OllyNewport @VodafoneUK Ah paying for a phone too! Shit out of luck mate :( always a bum deal getting a phone on contract 😥
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.
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Nicky 🏳️🌈 #gameblast19
(@Lampdesu) reported
from
City of London, England
@OllyNewport @TheAlanColeShow @VodafoneUK I got 2 months left of Vodafone before I can drop the useless network for head over to Three, I hope hope they still have that deal on then :)
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.
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Princess Andrea 💋
(@sweetPrincessm1) reported
from
Camden Town, England
Ain't it great when you have a complaint but you get ignored by the company involved #Vodafone @VodafoneUK I WANT MY PUK NUMBER I'm done with you lot and you ignoring me cause I want to state some issues that's YOUR fault
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Troy Norcross
(@troy_norcross) reported
from
Islington, England
Hey @VodafoneUK / got my new broadband installed. Realistic speed is 7Mbit/sec. Your advertised 70Mbit/sec "sync" speed is irrelevant and is classic mis selling. @ASA_UK as a 15 year Vodafone customer I am truly #Disappointed #NeverVodafoneBroadband #missold
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Amanda Jane Pritchard
(@_amanda_jane) reported
from
Poplar, England
@K89BPA @VodafoneUK Thanks. It’s more the way it is communicated and the outrageous charges for comparable data plans - as well as misleading advertisements that claim “never spend more than £30 a month”
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Gohar Khan
(@gakhan) reported
from
Camberwell, England
@VodafoneUK your customer service is horrible, you take advantage of existing customers loyalty. You customer service is to serve you and not your customers. Upgrading with you is painful #horriblecustomerservice
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Oriel Hutchinson
(@bailiffbabe) reported
from
Islington, England
@bt_uk Vodafone, @VodafoneUK who pay #BT for service 2 my line, have said your ops wd come 2 days ago. No show- now tomorrow #tomorrowspaperstoday
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Dazzer
(@dazzer2103) reported
from
Merton, England
I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Dazzer
(@dazzer2103) reported
from
Wandsworth, England
@VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.
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Levison Wood
(@Levisonwood) reported
from
Wandsworth, England
@mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better
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Dazzer
(@dazzer2103) reported
from
Merton, England
@VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.
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Giorgio Bonfiglio
(@g_bonfiglio) reported
from
Poplar, England
Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.
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Bogdana
(@Bogdana) reported
from
Islington, England
Here's a good example of "surprise & delight": you're an ISP and a client moves home & wants to keep you as their provider. You tell them the service will be up in the new house on x date and u make it available at 6 am, NOT at 11pm on that day. Hint hint @VodafoneUK
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syirinsaidso
(@syirinsaidso) reported
from
Poplar, England
@VodafoneUK Don’t worry, I cancelled an upgrade. It took 40 mins to explain to your colleague over the phone the nature of my complaint - 40mins! My post here is clear & everyone understood what I posted apart from @VodafoneUK - go figure. I will NOT renew my contract. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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darren anderson
(@darrenanderso10) reported
@VodafoneUK yet again on the east coast (flamborough) 4g is absolutely terrible it’s about time you sorted it out for your customers we all pay enough with our phone bills
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Kirsty Littlejohn
(@littlejohn__87) reported
@VodafoneUK what does a very unhappy customer have to do to speak to a manager? 😡😡
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Bill Jenks
(@BillJenks) reported
Shocking internet service from @VodafoneUK no internet since Tuesday and now told probably no internet until next Tuesday. I’ve spent about 15 hours phoning them this week... staff polite but all they can say each time is “Wait... wait .. wait...”. Waiting for a miracle right now
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Natalie J26
(@J26Natalie) reported
@CPWTweets pulled a "switcheroo" from o2 to @VodafoneUK BIG MISTAKE. I cannot recieve or make calls, texts or use mobile data. Been on chat with Vodafone for nearly 2 hours. Absolutely appalling customer advisors. How can I get the 2 contacts cancelled? 🤬
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vathenen
(@vathenen1) reported
What an awful service from @VodafoneUK. One payment accidentally missed after 20 years of regular payment and service is cut without even an hours notice. Can’t pay now because I cannot access my account on line because service has been cut and I cannot receive security text. !
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Helairmike
(@helairmike) reported
So we see advertised WiFi with boosters. Finally the BroadBand product manager realised the main customer issue. But why can’t I buy Vodafone boosters anywhere without signing up to a new service . You are missing a trick. Why create an unhappy existing customer base.@VodafoneUK
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Sundeep 🇬🇧
(@sundeeep09) reported
@VodafoneUK My partner was assaulted & robbed in London & he had to be transferred 4 times in order for you to cancel his contract. He said dealing Vodafone customer service was just as bad as being robbed and assaulted. Advice to anyone in the UK, @tescomobile are brillant.
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Acid Runner
(@TheAcidRunner) reported
@VodafoneUK everything alright with your broadband network? Mines been down for hour and 20 minutes now
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Levi
(@aekido) reported
Hello @VodafoneUK @vodafoneservice what is the best number to call for our Gigafast broadband being down? Tells us to insert DSL when already connected and light still shows red
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michelle mcginty
(@michelles12) reported
@VodafoneUK Absolutely disgusted with how Vodafone treats there customers who have been with them long term and never missed a bill and how patronising they have just treated me . They agree that I have been overcharged but then say I agreed to the charges.