Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 03/02/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, City of London, Epsom, City of Westminster, Hammersmith, Hampstead, Hackney, Camden Town, Southall, Southwark, Wembley, Paddington, Wandsworth, Croydon and Newham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomCity of London Internet
United KingdomEpsom Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom So today we were supposed to have this problem fixed! Our appointment was between 8am and 1pm! NO ONE ARRIVED AND NO ONE CONTACTED US! Still no broadband or a solution.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @VodafoneUK Hi. I’m an existing customer who is now out of contract. I’ve signed a new contract with you but via a 3rd party website (sooooo much cheaper!!). I’m assuming when the new phone arrives tomorrow you can transfer my existing number onto my new phone / SIM?

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK Disconnected from the internet because of a failure on their part. Seem less transition from phone line to fibre. Disgusting especially considering we ordered the new service 3 months ago! #fail @Ofcom could be down a week! #disgusting

  • ShaninLonsway Shanin Lonsway (@ShaninLonsway) reported from Camden Town, England

    @VodafoneUK disappointed to join Vodafone to be told contract prices going up snd they cancel TfL wifi!! Don’t you think you’re customers are worth it and pay enough monthly??? #disappointed #treatcustomersbetter

  • thekjulika Kristine Julika (@thekjulika) reported from Camden Town, England

    No service on phone today :( Hope it is all area not just my phone as then it’s hope will be back soon @VodafoneUK

  • kentdlsantos Ken (@kentdlsantos) reported from Camberwell, England

    @VodafoneUK will you be able to really fix the issue at se5 8dj? i can’t even make a decent phone call. this is really frustrating.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @VodafoneUK I’m being bombarded by spam/robot calls every day from different 7785 numbers. I’ve had 7 already today. Besides blocking these individually, is there anything Vodafone can do to help with this?

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK network in SE1 4AA has been down for over 2 days.

  • circusK Katharine Arnold (@circusK) reported from Stratford, England

    @VodafoneUK why does the internet not work on the tube any more? You are now the only provider without this service, whilst still being more expensive

  • simonapps Simon Apps (@simonapps) reported from Islington, England

    First time on @TfL Tube since COVID hit and no @VodafoneUK Wi-Fi. What a terrible decision to withdraw access for their customers.

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK why there is no WiFi on a tube anymore? You removed service for what reason?

  • RafLee84 raflee #blm (@RafLee84) reported from Poplar, England

    @VodafoneUK @neilio_uk @VodafoneUK since you removed service that was so important for many, will you be issuing reductions in bills as well?

  • k0909388 Jay khalique (@k0909388) reported from Camberwell, England

    @VodafoneUK my Internet isnt working and Vodafone ask me to go online for help

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

  • stavrosbarker BARKER (@stavrosbarker) reported from East Ham, England

    @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • simonwain Simon Wain (@simonwain) reported from Camberwell, England

    @VodafoneUK It is about upgrading vs moving to another network.

  • HemingwayDM David Hemingway (@HemingwayDM) reported from Camden Town, England

    @VodafoneUK Why has the Vodafone Wi-fi on the London Underground stopped working? Is it a temporary fault or a permanent removal of service?

  • Cheeze6970 Justin Teasdale (@Cheeze6970) reported from Crayford, England

    @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

  • joewhmclean 🔥Joe🔥 (@joewhmclean) reported from Hammersmith, England

    @katwalk321 @VodafoneUK absolutely appalling - i can’t believe how shoddy their service is. i’m with @VodafoneUK too and they’ve also always been crap for me too!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jfhuk John Horan (@jfhuk) reported

    @VodafoneUK Great your doing this for people. But what about fixing your UK service? It’s now 48 hrs I’ve been without service. Tried moving to ESIM. Nobody seems to have a clue what they are doing. You killed my SIM now can’t activate ESIM using QR code. Maybe it’s time to go elsewhere…

  • Photophil68 Philip Bowell (@Photophil68) reported from Midhurst, England

    @MaggieAlphonsi @VodafoneUK Crap service. Tried to upgrade to higher price SIM only deal, but told no as not due an upgrade. They would rather have unhappy customers, than try to help.

  • joshy_zero Goatface (@joshy_zero) reported

    @VodafoneUK 'Reliable'. Shame your customer teams service aren't as active as your social media team. 18 months of poor Internet only to be told there was nothing that could be done. Fobbed me off and disappeared on me so quickly I almost started calling you dad.

  • jfhuk John Horan (@jfhuk) reported

    @VodafoneUK now forty hours plus with no service. Esim activate QR code email not being sent. Love response from online help “this is new, we don’t know how to fix it”

  • chris_ridz Chris Ridsdale (@chris_ridz) reported

    @VodafoneUK ******* **** internet!! For the umpteenth time it's unconnecting and reconnecting but never a stable connection. What a waste of money, an utter con!!!

  • blenners3 blenners (@blenners3) reported

    @VodafoneUK really unimpressed. I’ve been a customer for over 10 years and am asking to reduce my bundle as it includes perks that no longer exist eg. Data free roaming in Europe. They won’t lower my bill unless I pay over £1000 ETF! Corporate Sharks! 🦈😡😭

  • CitizenLuc CitizenLuc (@CitizenLuc) reported

    @VodafoneUK This is a general problem in the areas mentioned, not some temporary fault, it's been like this for years most likely. I am few hundred metres from the British Legion mast in Enfield, yet speeds are abysmal. Are there any plans to upgrade this zone?

  • Photophil68 Philip Bowell (@Photophil68) reported from Midhurst, England

    @VodafoneUK Crap service. Tried to upgrade to higher price SIM only deal, but told no as not due an upgrade. They would rather have unhappy customers, than try to help.

  • CelineBriffaut Celine Briffaut (@CelineBriffaut) reported

    @VodafoneUK local broadband outage in my area since 3pm. When i called earlier i was told it would be fixed by 8.30pm but we are still without broadband. Can I please get an update? Area is SE16

  • oliverlarkin Oliver Larkin (@oliverlarkin) reported

    @SelhurstJon @VodafoneUK As installed by Vodafone - it’s just the signal isn’t strong enough and they don’t or won’t guarantee the signal like BT. And their support team was rubbish - dropped me 3 times, didn’t ring me back - and why did it drop? Because the signal is so shite!