Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/10/2026 21:30

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Southwark, Hammersmith, Newham, Tower Hamlets, Ealing, Southall and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • OFarrellSimon Simon O'Farrell (@OFarrellSimon) reported from Richmond, England

    @VodafoneUK I already have paid for add ons. It’s crazy the way you charge. How many add ons am I supposed to have? You’re pricing is unclear. I am escalating this issue.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.

  • AdaJusic Ada Jusic illustration & animation (@AdaJusic) reported from Stratford, England

    Hi @VodafoneUK I've been without Internet access since Wednesday, your customer services have so far been unhelpful. I work from home so its critical I have a good broadband connection

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for EE?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • TheloneNavajo Nate 🏳️‍🌈 (@TheloneNavajo) reported from Islington, England

    @VodafoneUK useless.. no online support, permanently timed out of portals, an no one to call just the bot to talk to #wfh #NewNormal

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • kateburness Kate Burness (@kateburness) reported from Hounslow, England

    @VodafoneUK I haven’t heard back from you on this and I still have no Wi-Fi calling, have you found a solution?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkNightMoofie 🤘🏻Gary/Gawy🤘🏻 (@DarkNightMoofie) reported

    @_MORGAN_2 @annaberu I can’t see that gif cuz @VodafoneUK STILL hasn’t fixed the issue of pics, gifs and videos on the app of the website

  • stephen1985manu MANCSTASTEVO (@stephen1985manu) reported

    @VodafoneUK Can someone from the complaints team dm me urgently please customer service isn't good enough right now

  • sjward06 Simon (@sjward06) reported

    @VodafoneUK hi I am in the middle of a 2 year unlimited max plan with entertainment which included global roaming plus. This benefit has now disappeared from my plan details in the Vodafone app. Do I still have access to this service?

  • geministar444 Kate44 (@geministar444) reported

    @calf_man Been a problem with @VodafoneUK since Friday which they know about but won’t do anything about. 😡 Won’t give an updates or estimate when it will be sorted.

  • weelegs Steven Patterson (@weelegs) reported

    @woodythecoach @Twitter @VodafoneUK Yep got the same issue

  • AbbasSpace Abbas from Nowhere Ø (@AbbasSpace) reported

    If @VodafoneUK doesn’t fix this issue with Twitter not loading properly, I’m switching providers. 😴🥱

  • texcarr Terry Carr (@texcarr) reported

    @VodafoneUK spent an hour on hold got through to speak to an advisor only for them to have a terrible sign/connection and couldn’t make them out 🤔

  • Mandrews_one Martin (@Mandrews_one) reported

    @VodafoneUK I keep getting the error code 196 when trying to send a message. Any help

  • Philbig83 Phil 🇪🇺🇫🇷🇬🇧🇪🇸🇸🇪 (@Philbig83) reported

    @DZL_2004 @VodafoneUK @ThreeUK My son uses ID Mobile which runs on the Three network and I use O2. I lost track of the numbers of times Three put O2 to shame. It’s not even funny. For info, O2 and Vodafone share the same masts.

  • thatdanwalker Daniel Walker (@thatdanwalker) reported

    @PulpLibrarian @VodafoneUK I've got Vodafone data and WiFi and having the same issue! Also South UK.