Vodafone

Vodafone Outage Report in Thornton Heath, Greater London, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Thornton Heath, Greater London, England 01/13/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Vodafone outage reports came from the following cities: London, Hayes, Tower Hamlets, Hampstead, Southwark, Hackney, Croydon, City of Westminster, City of London, Paddington, Waltham Forest, Ilford, Hammersmith, Newham and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomTower Hamlets Phone
United KingdomHampstead Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • zaccoff fran (@zaccoff) reported from Poplar, England

    Is @VodafoneUK data down? 😵

  • slinkywinky J (@slinkywinky) reported from Wandsworth, England

    @mattpprice22 @VodafoneUK That’s great! Mine is still down unfortunately.

  • Paul69799139 Paul whelan (@Paul69799139) reported from Bromley, England

    @VodafoneUK been on hold one hour and 45 mins. Is this how you treat your customers.!!

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK @downingray How come you are not aware of any issues when people are tweeting like crazy? Every tweet is saying the same thing - no connection Internet or phone. What is happening???

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

  • AntheaTurner1 Anthea Turner (@AntheaTurner1) reported from Kensington, England

    @DPDgroup_news I have had the worst experience with #DPD you surround yourself with technology but can’t drop a phone from @VodafoneUK to a customer with a doorbell that works, a 24 hr Concierge and clear instructions given via your app 🤬

  • fernando_london Ferdinand (@fernando_london) reported from Camberwell, England

    @VodafoneUK is there any problems with your broadband? I am without internet since yesterday afternoon.

  • JonGreenland2 Jon Greenland (@JonGreenland2) reported from London, England

    I would definitely keep. Having a crap time at work and could really do with a shopping spree @VodafoneUK #GiftOrKeep

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @VodafoneUK my service is out orpington area

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • rachmackay Rachel Mackay (@rachmackay) reported from Lambeth, England

    @VodafoneUK no signal on work or personal mobile in Clapham today. Network issue?

  • zaccoff fran (@zaccoff) reported from Poplar, England

    @VodafoneUK I think my data allowance hasn’t renewed this month. Could you help me checking that?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @VodafoneUK @VodafoneGroup 5 weeks since our complaint. No response. Is this how you cater to customers? Wrong phone sent, false contract granted, administrative difficulties, staff arguments, staff confusion all at the expense of the customers time that we will not get back.

  • tazdotcom tazdotcom (@tazdotcom) reported from Poplar, England

    @VodafoneUK please can you remove the “Secure Net” service from my account it’s very disappointing that I requested not to have this feature or service added yet it’s added. And I have to now contact you again 🤨👎🏼

  • voidberg Alexandru Badiu (@voidberg) reported from Wandsworth, England

    On the cliffs of Dover, roaming with some french operator from far away, I had better signal than I have with @VodafoneUK in my flat.

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • lozzarenko Lauren (@lozzarenko) reported from Islington, England

    @VodafoneUK Any chance you can reply to the tweets I’ve been sending you about #Vodafone broadband still not working over a week after it was supposed to go live?

  • Tatiana11Dobrev Tatiana Dobreva (@Tatiana11Dobrev) reported from Wandsworth, England

    @VodafoneUK why are we paying and no one is bothered to give us any explanation about the lack of any service? How hard is to say haw long is going to take for @VodafoneUK to fix their issue??? How are we supposed to work with no network and Internet connection???

  • newsome_mimi Mimi Newsome (@newsome_mimi) reported from Hammersmith, England

    @VodafoneUK why is my 4G so fkn slow. Can’t download a thing on it. Absolute shambles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kylie_terry Kylie (@kylie_terry) reported

    @VodafoneUK Disgusting service, mobile data not been working for over a month!Tried to contact you several times phone call gets cut off an online chat is ended before anything is resolved.Really not good enough,paying an extortionate amount and not receiving the service!

  • ashwoody99 Ashleigh wood (@ashwoody99) reported

    @VodafoneUK would really like to know why you think it is acceptable to lie regarding turning my internet back on! Going to look elsewhere after this service!

  • Albertz2020 Albertz (@Albertz2020) reported

    @VodafoneUK Disgraceful...chatting to an agent..he then put me on to upgrade team.....that was 90 minutes ago.....still waiting. Customer service is shocking

  • RozLishak Your Pupparazzi (@RozLishak) reported

    @VodafoneUK this is too much.After days of trying to confirm a new upgrade deal,spending endless hours on chat threads to be given the direct complaints number, an automated “Sorry, we’re experiencing technical issues goodbye” phone cut off! 35+ years of valuable custom?🤐🙁

  • SheriffFatman_ Fat Sheriff (@SheriffFatman_) reported

    @VodafoneUK appalling customer service. Slow speeds, continual drop-outs for the last 6 months - and after half an hour on the phone to their complaints team, the line just cut out. Livid is an understatement. Ofcom it is then. Aaaargh!!

  • kalypso00 Kalypso (@kalypso00) reported

    @VodafoneUK ı deplore your Turkey bureau. It has been maybe 6 months that I stopped using my prepaid line. Now he wants a 6-month invoice because you passed me with an invoice. We searched for gray, he said,we agreed to change the bill for March and continued. lie.never happened.

  • shahbaash7 Little Birdie (@shahbaash7) reported

    Won a reward with the @VodafoneUK Veryme app and now can't login to claim it. Almost 24hours!! #sortiitout #winner

  • mikeg_tweets Michael Goff (@mikeg_tweets) reported

    @dualcyclone @VodafoneUK Hey they have been pretty good tbh until this time around. Been with them for about 2 years and never have down moments. Just wasn’t easy to get hold of them this time around to sort my home move. Could be a WFH thing, but once I got hold of someone he was great.

  • miles527 Miles (@miles527) reported

    @EE Why don’t you offer 12 month sim only plans? Looks like my next network is going to be @VodafoneUK 📶 🚀

  • Jonatha15202930 John P G (@Jonatha15202930) reported

    @VodafoneUK broadband outage from 12 to 2am last night in SE London. Colleagues had to cover my work. There was zero help from my ISP, and zero help from any of their apps or bot. There was no one I could report the issue to. Totally unprofessional Vodafone.