Vodafone Outage in Sidcup, Greater London, England

Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

.@VodafoneUK call me as I’m a@loyal customer to sell to me. I say I want the iPad Pro edge to edge screen. All confirmed. But get given 7th generation. Absolute joke

@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

@VodafoneUK How does it help or why do I need , all time am at home :)

Whilst half the country is making concessions during this shit time @VodafoneUK are upping my bill once again 🙄

@VodafoneUK Hi, I will private message if that’s okay. The signal coverage here says full signal inside and out on the Vodafone website, with limited 5G coverage. But I can’t anything except 3G (50%-75% signal). If it was decent 3G it wouldn’t be a problem but 1.3mbps isn’t enough.

How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice

@VodafoneUK Broadband down and 4g keeps dropping

@VodafoneUK is the internet down in Derby area DE7

@VodafoneUK Dear @VodafoneUK Could you please advise as @VodafoneEgypt blocking the website browsing from outside Egypt and the reason is customer privacy.

@MrTravel2014 @VodafoneUK Don't rely on @Vodafoneuk to fix it anytime soon. I've been trying to get them fix the MyVodafone app for 11 days. Still doesn't work.

@VodafoneUK Nothing works, just comes BACK as message not possible - BVB20 to 49501 does **** all, I have £27 credit on phone so what’s the problem

@VodafoneUK Not a mobile account and after being deliberately cut off and passed around for over an hour. I will be taking you to Ofcom. Sending a DM will get me nowhere you ride and untrained agents have already confirmed that. Every please avoid @VodafoneUK if you want decent service

Absolutely disgusted by dreadful customer service from @VodafoneUK after billing me since Sept 19 for two cancelled contracts (they couldn't activate the Sims so I cancelled). Unbelievable that a business this size cannot look after good customers or sort out their mistakes. HELP

Upset again tonight that I can’t change a BigValueBundle on my PAYG mobile with @VodafoneUK - what network do you suggest is best - nothing can be worse than @VodafoneUK having paid more than £50 this month !

@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

@VodafoneUK must have been taking advice from Dominic Cummings seen as they can’t hold their hands up and acknowledge that they have messed up, but oh no the customer has to pay the price- literally!