Vodafone

Vodafone Outage Report in Shepperton, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Shepperton, Surrey, England 04/20/2024 03:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepperton, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Fulham, Hampstead, Bray, Paddington, Ealing, Isleworth, Earlsfield, West Drayton, Hounslow, Wembley, Walton-on-Thames, Sutton, Cricklewood and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • strachan_stacey StaceyPandaStrachan (@strachan_stacey) reported from London, England

    @VodafoneUK Yes but my issue still hasn’t been resolved and I’m fairly confident it won’t be today despite a 50 minute phone call and assurances it would be.

  • Silluc Mike Cullis (@Silluc) reported from Wandsworth, England

    @virginmedia I get a more reliable service from my mobile provider @VodafoneUK than I do from your cable service which requires constant rebooting throughout the day

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @VodafoneUK some deplorable customer service going on. 2 days and counting waiting for a sim to be activated.

  • DeuceBro1 Kim Jong Make em Say Ung (@DeuceBro1) reported from Paddington, England

    .@VodafoneUK signal at Paddington is dire today.

  • Vikki_L_M Vikki M (@Vikki_L_M) reported from Paddington, England

    @VodafoneUK They don’t use social media. But we have heard him make several long calls (45 mins or more) over the past few weeks trying to sort this. And then apparently to whisper after he told them he had hearing difficulties. Appalling. I’m sure you can track it down.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    I don’t normally do this but has to be said that @VodafoneUK Have delivered some of the worst customer service of my entire life the past few days. Contradicting statement, lost SIM cards, no explanations. Spent 2 full days dealing with agents and no resolution.

  • GhalibMK Ghalib Khan (@GhalibMK) reported from Paddington, England

    As usual poor service from @VodafoneUK So poor that a customer service manager told me to make a complaint in writing about Vodafone for not changing my upgrade phone even when I am in the time periodto do so

  • RishiMadlani Rishi Madlani (@RishiMadlani) reported from Paddington, England

    @VodafoneUK For a communications company taking 7 hours to reply is a disgrace - shockingly poor customer service from @VodafoneUK again - I needed the internet to work this morning & this is too late 😡

  • Aimee_CN_Hughes Aimee Hughes (@Aimee_CN_Hughes) reported from Hounslow, England

    @VodafoneUK terrible service! My Mum’s phone was stolen yesterday, been told three times it has been blocked. Each time we’ve called it and someone has answered so no block. Told new phone was available to pick up in Paddington store, an hour later told there’s none in stock.

  • Levisonwood Levison Wood (@Levisonwood) reported from Wandsworth, England

    @mickeywya @VodafoneUK Hardly. I used local providers wherever I went. The signal in Africa is generally better

  • dazzer2103 Dazzer (@dazzer2103) reported from Wandsworth, England

    @VodafoneUK I have been let down by Vodaphone. My engineer visit was booked for 01/02 and I change this to 04/02 I waited in all day and no engineer arrived. Soonest I can get an engineer now is 14/02 UNACCEPTABLE. I want to cancel my contract.

  • gordonmcdonald Gordon McDonald (@gordonmcdonald) reported from Hounslow, England

    @VodafoneUK Your call centre are advising huge internet issues but say it’s not great marketing to have a note on your website. Lord above!

  • StevieJAllen Stevie (@StevieJAllen) reported from London, England

    @VodafoneUK @Charlie1510 You say that but it's still not working for me and lots of others it seems!

  • tomcornall Tom Cornall (@tomcornall) reported from Old Windsor, England

    @VodafoneUK Your automated DM service is terrible..

  • andrewcox63 Andrew Cox (@andrewcox63) reported from Maidenhead, England

    @VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

  • WandsworthEye WANDSWORTH EYE (@WandsworthEye) reported from Wandsworth, England

    @Wandsworth3 @VodafoneUK This is the first disruption I’ve had - but it would have been nice to have had some communication from them. Their social media account needs to be far more proactive. I fixed the problem by fiddling around with my DNS settings.

  • BeefyRoberts Beefy Roberts (@BeefyRoberts) reported from Hillingdon, England

    @VodafoneUK Absolute dogshit service all weekend. Always getting 'No service' coming up. Internet crap,5 mins to send a text. Bloody useless

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    @VodafoneUK another call to the so called Vodaphone customer services. My third attempt to get them to do their most basic of jobs and sort out my phone and broadband home move. @VodafoneUK are the most rubbish phone company, totally useless.

  • baldwin_geoff Geoff Baldwin (@baldwin_geoff) reported from Ealing, England

    @Tom_Whi @VodafoneUK Super cool fix thank you. For broadband issues, login to your router at 192.168.1.1, select expert mode and under internet you can manually configure DNS as Tom suggests.

  • dazzer2103 Dazzer (@dazzer2103) reported from Merton, England

    I’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dean069 dean jones (@dean069) reported

    @VodafoneUK Hi there, are you having problems with home internet today, internet has stopped working twice today any thoughts

  • willstreetwise Streetwise (@willstreetwise) reported

    See you later @VodafoneUK, loyal business customer for 12 years gone. Worst customer service ever!!

  • Jodi92x Jodi. (@Jodi92x) reported

    Has anyone else’s @VodafoneUK signal been rubbish recently? Nothings loading 😵‍💫

  • NicolaiofArabia Dr. Nicolai Due-Gundersen (@NicolaiofArabia) reported

    @VodafoneUK Talking to customer servive. So our order was cancelled because Vodafone wanted to keep the same landline no and the system kept rejecting the order. We never asked to keep the landline no and were never asked if we wanted to (especially as we don't use our landline).

  • KarenBr02835555 Karen Brooks (@KarenBr02835555) reported

    so, @VodafoneUK trying to amend the date form my broadband move using TOBi as no numbers to speak to a human. Told systems down. Asked for call back and advised "i am afraid as we are not allowed to call customers, you can contact us back" - great customer service!

  • Ru07738014 Ru (@Ru07738014) reported

    @VodafoneUK having issue 3 months poor phone calls poor Internet all I'm getting we are sorry we are working on it with solution I feel like they ate *************** and just don't care

  • AlicstoneStone Alison Stone (@AlicstoneStone) reported

    @VodafoneUK @Tracy43692743 Been told 30 days, as mine didn't arrive after 24 hours and new chat gave me link which doesn't work as Vodafone are having digital issues!

  • Dean_NCFC dean (@Dean_NCFC) reported

    @VodafoneUK More than happy to help for 20 minutes then go do something else after I've gone through security very nice vodafone

  • LVervelde Professor Lonneke Vervelde (@LVervelde) reported

    @VodafoneUK so why are people in the countryside not important customers when a mast goes down? Only because it’s a few of us? WFH without a signal ever tried that? Interestingly contacting u as private customer no reply but when ringing from business number we are being heard🤬

  • stefclarkx Stephanie Clark (@stefclarkx) reported

    @VodafoneUK I’m trying to book an in store tech team appointment online but when I try this on your website, the page doesn’t work either on my mobile or laptop. Please can you help me?