Vodafone Outage Report in Shepperton, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Vodafone
Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Guildford, Acton, Wandsworth, Ascot, Paddington, Hampstead, Slough, Cricklewood, Epsom, Ealing, Fulham, West Byfleet, Hounslow and Twickenham.
| City | Problem Type | Report Time |
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Internet | |
| London |
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| London |
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| London |
Internet |
Community Discussion
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Vodafone Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Mark Prowse
(@MarkProwse64) reported
from
Kensington, England
@VodafoneUK please advise me about the app. It stopped working. I reinstalled but still not working
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Matt_N_Dean @VodafoneUK I said to the woman that i'm going away on november 11th, she was like, if you've not heard anything by next week, i'd advise to cancel your order! What bad service!
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK I know you’re Rhine to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Classic @vodafoneuk . I upgraded, they sent me a broken phone. I called, they promised a replacement delivered at 1800 today in an hour slot. Of course it hasn’t turned up. They say it’s not their responsibility, it’s DPD. Won’t tell me if they booked the hour slot or day slot.
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Ealing, England
Update - DPD tried to deliver at 1030 this morning. When I wasn’t home. Funny that, given @VodafoneUK had promised they would book at hour delivery slot at 1800. I asked them to confirm they had done it and the ‘customer service’ person hung up rather than answer.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@christatum49 @Darren_Fitzjohn @VodafoneUK Finance doesn't work for me. I'm registered blind, and Barklays don't accept disability benefits as a form of income. Trust me, i've tried!
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@AnnaWeather @VodafoneUK I ordered 11pro 256Gb last tuesday. Was told 1 to 2 weeks delivery, but it's out of stock. People are waiting like 3 or 4 weeks for there phones. No one at customer services knows what they're doing.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Maddie
(@maddiefallsover) reported
from
Hammersmith, England
Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@vodafoneuk the saga continues. Router may work tonight. Real treasure is not being called by customer service yet. Over ten hours on the phone and counting.
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Judd Goldstein
(@juddgoldstein) reported
from
Paddington, England
Hi @VodafoneUK know you’re trying to convert my lucrative pay-as-you-go contract with you to a regular contract. However I’m going to be canceling and changing providers instead, after the disgusting customer service you’ve provided my girlfriend after she was mugged [1/2]
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Atkin-House 🏳️🌈🏴🇬🇧🇪🇺
(@carlatkin01) reported
Why have you taken away your underground WiFi service @VodafoneUK. Extremely disappointed!
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Davide Fumagalli
(@Masango76) reported
@VodafoneUK @neilio_uk @VodafoneUK you removed the a service I pay for it without notice. can you please let me know where I can claim the price of the WiFi pass or can you please let me to how I can cancel my contract. I assume since you have broken your contract there will be no fee for me exiting.
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Amigo Pet Services
(@AmigoPetSvcs) reported
@VodafoneUK can someone contact me please! I’ve been trying to set up a replacement curve in the smart app for two weeks. Been waiting for someone to call me back but never happens. Poor customer service!
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Carl Atkin-House 🏳️🌈🏴🇬🇧🇪🇺
(@carlatkin01) reported
@VodafoneUK OK thanks for confirming. Why have you decided to discontinue this service and did you give any advance notification to users because I never received anything? Being able to WhatsApp etc between meetings on the tube in London is extremely useful for many people.
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Joanne Muskett
(@MuskettJo) reported
@VodafoneUK -could someone capable of doing their job get in touch with me? Unbelievably bad customer service, unable to resolve issues.
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3 Ducks Maintenance
(@3Ducks_Ltd) reported
@VodafoneUK Yep, new SIM inserted, brings up request for code. Enter code and press unlock and unsuccessful message comes up. Sony Xperia 1i J8110 Checked with Vodafone customer service that NUC was correct and they got the same code for my IMEI/phone
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Craig Fairbairn
(@WeHaveThisThing) reported
Dear @Vodafoneuk, your internet service is beyond embarrassingly bad. 5 or 6 or more dropouts a day for the last 6 months. I'll be gone when the contract is up.
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Indur
(@IndurOutdoor) reported
from
Doncaster, England
WTF @VodafoneUK I’ve not been with you for years cus’ I kept getting mesages like this Please investigate My company is with you but not for long if this carries on
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Matt Szczepanski 🇵🇱🇬🇧🏴 #JebaćPiS
(@mati_sco) reported
@VodafoneUK @lionsofficial I was considering renewing my contract with you. WAS is the clue word - after you decided to join cancel culture warriors and pulled advertisement from GBNews. That will backfire badly, I'm not the last customer cancelling you. I will switch to your competitors within next 48h
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CUnarmed 🏴
(@CUnarmed) reported
All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3