Vodafone

Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontycymer, Bridgend county borough, Wales 12/05/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontycymer, Bridgend county borough, Wales

The most recent Vodafone outage reports came from the following cities: Aberdare, Bridgend, Pontypridd and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Phone
United KingdomBridgend Total Blackout
United KingdomPontypridd Internet
United KingdomPontyclun Wi-fi
United KingdomCymmer Internet
United KingdomPontypridd Internet

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • jasonbekker9 Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • uknip247 UK News in Pictures (@UKNIP247) (@uknip247) reported

    @VodafoneUK I am on the phone to your customer services right now who say they can't mobile number 07549775333!!! how funny is that

  • Mr_Kwacky Mr Kwacky (@Mr_Kwacky) reported

    Help needed: My phone contract expired in December. I want to stay with @VodafoneUK but the upgrade deals are more expensive than new contracts. Can I get a new contract and stay with Vodafone with my existing number?

  • CSadler84 Carly.sadler84@yahoo.co.uk (@CSadler84) reported

    @VodafoneUK I need urgent help@ur still showing as active on my credit file I haven’t had a contract for years this will effect my mortgage app pls@pls help I tried previously with no luck

  • Teeq8 Teeq (@Teeq8) reported

    @O2 Luckly I'm still waiting g for my phone, my usage is well within my allowances, so that's no excuse for an increase. Thanks but I'll be changing network, heard @VodafoneUK have a great deal with the galaxy 22 Ultra

  • uknip247 UK News in Pictures (@UKNIP247) (@uknip247) reported

    @MailOnline @Ofcom @VodafoneUK this is a joke investigate this total fast every month you say a manager wl action adding the credit on the account and it never happens

  • CasualChess CasualChess.Org (@CasualChess) reported

    @VodafoneUK Curve tracker out of stock in Dove Grey, still for sale on website. No trackers, no email, no promised 'customer service' calls. Out of pocket £85 (receipt): offered £6 credit towards a £288 subscription (paid £45 for trackers). Appalling.

  • AltruisticCtrl Altruistic Ctrl (@AltruisticCtrl) reported

    Apparently @VodafoneUK don't want any new customers because they cryptically cancel web orders due to 'technical errors' the next day and then won't pick up the phone when you try to call them. Been on hold for 15 minutes and about to give up. Looks like I had a lucky escape

  • MattSadler2250 Matt Sadler (@MattSadler2250) reported

    @VodafoneUK can you assist. Been waiting all morning for an engineer visit for home broadband. 8am-1pm slot. No communication from an engineer. No agents available on ToBi to ask & after 80 mins on hold to customer services the call was disconnected your end. Where are you all?

  • pjm1507 Paul M (@pjm1507) reported

    @VodafoneUK The order was cancelled due to an issue with the phone number. Would have been nice to have been told?

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @VodafoneUK During 1st storm your network was down for over a week. You were last network to restore service but your website said your service was fine. Other utilities are setting up resilience teams to deal with future events. Are Vodafone part of this?