Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Su in France 💙💙 🇬🇧 in 🇪🇺
(@SusieQinFrance) reported
@VodafoneUK @debrakidd You are just digging an ever deeper hole! This is appalling customer service.
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Eddie Brett
(@eddiebrett) reported
@VodafoneUK hey, my WiFi in Llandudno is playing up massively. Are you aware of any problems? Thanks
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Mark Knowles
(@mark77knowles) reported
@GeorgeMonbiot @VodafoneUK Very similar experience and so glad I'm out now. Poor attitude and absolute refusal at first to accept that I wanted to leave. Flippant rudeness at that point and still haunted by admin issues in the weeks following. Avoid!
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eric vegan
(@veg_eric) reported
@GeorgeMonbiot @VodafoneUK This is how a lot of big companies operate. They have a system to get their money, but if you have an issue go figure it out on the website. Want to talk to someone to get something sorted and no one’s home.
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Estelle Burton
(@Essieburton) reported
@john_p_d @VodafoneUK They are useless but those seemingly sensitive DMs are standard issue messages. They are simply pushed on to a faceless contact as they have no authority to do anything.
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Marvin Perrott
(@marvinperrott) reported
@VodafoneUK @GeorgeMonbiot This is terrible behaviour. I for one will make this known to all my followers. I hope others do the same. Disgusting behaviour.
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Dave R 🏴
(@The_Bloggyman) reported
@GeorgeMonbiot @VodafoneUK Absolutely disgusting way of treating customers particularly at such a very difficult time for them! I for one will never use Vodafone in the future.
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Alaluk
(@Alaluk2) reported
@VodafoneUK Nah we have cancelled our broadband with yourselves and we are going else where with better customer service cheaper broadband cost for the same speed
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Huw
(@welshboy79) reported
Congratulations @VodafoneUK you have the worst customer service. I have spent about 8-9 hours over the last week trying to get my house move sort only to be told today you cant supply me. You advisor claimed no one in Vodafone has access to send email and didnt know what gdpr is
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Tiggey May
(@tiggeymay) reported
@GeorgeMonbiot @VodafoneUK I experienced exactly the same when my mum died. Vodaphone we’re utterly heartless, devoid of any compassion, greedy and just downright awful. I ended up paying what Vphone said she owed and had to deal with the debt collectors. Hideous company.