Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lowes
(@PeterLowes12) reported
@VodafoneUK I need to speak to somebody to get copy receipts from recent upgrade. It seems near impossible to actually get to speak to a human. Can someone help please
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Paul E Cunningham
(@PaulECunningham) reported
@VodafoneUK your DM response on here is nearly as incompetent as your telephone customer service
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The Strictly Spoiler
(@davejthorp) reported
@VodafoneUK I’m sorry that your response was as much use as a chocolate fireguard given I’ve already done that twice without success Formal complaint raised instead
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Dolphin Diver
(@dolphindiver) reported
@VodafoneUK The point is, you should know where you do and do not have service so why are you telling me the only BB option available to me is one you will not be able to provide? Surely your systems could get a bit more joined up? Another part of your system told me there was no BB at all!
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Lorraine Cope
(@_HappyFish_) reported
@VodafoneUK I think we're beyond that now. I'd like to escalate the complaint. I'd also like a copy of the read-out showing the fault and lack of internet connection. All 3 engineers could see from their equipment the continued fault. I'd like to know how I request a copy of this, please.
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Ed Nugent
(@ed_nugent) reported
@VodafoneUK your customer care is both shambolic and useless. We have had our account with you for around 7 years. Things you won't or claim not to be able to do: Fix anything that doesn't work in your network, cancel phones, move numbers and in fact anything at all.
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Chew
(@Chew55386250) reported
@VodafoneUK trying to contact customer service for compensation as we have been left out of internet for more than a month. None of the advisers listened to me and transferred me to others while I’m still taking how rude
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Tracy waller
(@tracywaller72) reported
@VodafoneUK @BSTHydePark Would love to see take that! As first time around I never got to go ! So I need to do this to make up for lack of partying in my youth! We should go @belugajewels
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LozRegan
(@loz_SH) reported
Is there a network provider that actually let you talk to a human. Roll the end of my. @VodafoneUK contract #CustomerSupport is useless
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dafyddgriffiths
(@dafyddno2) reported
@VodafoneUK @DafyddGriffiths i know now why i left you lot , absolute disgraceful service ! #ombudsman