Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Bridgend, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Pontyclun |
Wi-fi | |
| Cymmer |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Smith
(@DrAshSmith) reported
@swlines @VodafoneUK @CityFibre This is basically why I left Vodafone some years ago. There was a well-publicised story at the time about a falcon nesting on a mast in Southampton causing issues, I called to ask for an update and was given the idiot script about turning my phone off and on again.
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Beth
(@Beth71906798) reported
@VodafoneUK I’m in central london, my phone says I have full signal & 5G. So why do my calls keep failing & why doesn’t the internet work? Awful service!
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Astro JQ
(@AstroJQ) reported
@VodafoneUK and #Carphonewarehouse must have zero communication between them. Nearly 3 years ago I cancelled a contract, CPW told me everything was settled and they're sorry to see me go. I just found out Vodafone have defaulted my account over £16 I never owed them.
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Julie Atkins
(@JulesAA74) reported
@VodafoneUK please provide an email address for your Customer Services (or are they all robots too!!) #robots #CustomerService #help
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Anthony Ewers
(@ante1974) reported
@VodafoneUK that’s ridiculous! Am I not entitled to request information about myself from your Customer Service team!
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Huvy
(@big__huvy17) reported
Your signal is acting up again 🤬 @VodafoneUK
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Em
(@Emfielding2) reported
@VodafoneUK I’ve still not received my return pack for the second time… it’s now been 10 days… please can you help get this sorted…
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Pav G
(@PavelGrzyb) reported
@PriscillaMay @VodafoneUK Same here. “ guaranteed next day delivery” seems to be just an empty slogan at #vodafone .. had the same problem 2 years ago when I got my first phone from them!!
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Jeni
(@jenithinks) reported
@VodafoneGroup @VodafoneUK can you please give me a telephone number for customer service
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Tom Cairns
(@swlines) reported
@DrAshSmith @VodafoneUK @CityFibre To be fair to Vodafone, there's little they can do in this scenario. It's all on CityFibre who damaged their own fibre and seem in no hurry to resolve it. A indictment on their company network if they're trying to take the battle for "full fibre" to the incumbents.