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Vodafone

Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil.

CityProblem TypeReport Time
Merthyr Tydfil Phone 2 months ago
Treharris Internet 3 months ago
Treharris Internet 4 months ago
Aberdare Wi-fi 4 months ago
Aberdare Phone 4 months ago
Bridgend Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • alexbirtwisle
    Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Daniel_John08
    Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • Harrison2995
    Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • taylored_beauty
    Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales

    @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • RaqueldeRowl
    Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bellso19
    Scotty B John Lundstrams love child (@bellso19) reported

    @VodafoneUK Can you assist me with an issue please? Who or how do I contact someone on the consumer rights process?

  • Ballynarrig
    ian (@Ballynarrig) reported

    @VodafoneUK Why is your signal so rubbish in Limavady and surrounding area. BT49? Sitting with a mere 2 bars of 3G when im sitting looking at the mast

  • stevethomas100
    Steve Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stevethomas100) reported

    >@VodafoneUK Customer feedback. Dealing with your TOBi chat line is utterly excruciating. Dreadful experience for the customer. It would be quicker and more effective to use a blanket and smoke and signal to communicate.

  • UnitedRed1990
    UnitedRed 💜 (@UnitedRed1990) reported

    Absoloute shamboliccustomer service from @VodafoneUK! Waited 5 weeks to change a number over whilst paying for both contracts. To be told halfway through the phone call that there now closed and can’t do it!! Taken £1000’s off me over the years then treat you like a piece of ****

  • shugshug
    Shug (@shugshug) reported

    @VodafoneUK my broadband constantly dropping for over a month! I have had two chats so far with no actual help other than monitoring the love. I need an engineer please!

  • ditzydaffodil
    Jessie aka ditzydaffodil (@ditzydaffodil) reported

    @VodafoneUK It's showing connected yet did test tonight and same issue and there is an outrage so I don't trust your tests as says it's working and it clearly isn't. Xbox is fine as had friend connect with their sky broadband and it worked fine so issue is with your company.

  • lucyboyle1966
    Lucy Boyle (@lucyboyle1966) reported

    @VodafoneUK Nothing to smile about in Leeds no service for over 2 weeks

  • isabellaHYZOVA
    Izzy H (@isabellaHYZOVA) reported

    @VodafoneUK having a truly abysmal time simply trying to remain a customer of yours. desperately trying to speak to a human being & failing at every hurdle.This is a serious issue that is impacting my credit score through no fault of my own - someone get in touch with me ASAP

  • sanjlal
    Sanj Lal (@sanjlal) reported

    @VodafoneUK do you a calls and data package for the USA or is it better to buy an E-sim once over there from a local network. Please advise on this. Thanks

  • lyloluvsyou
    lylo 💘 (@lyloluvsyou) reported

    @VodafoneUK hi my internet broadband connection keeps disconnecting every midnight until 3 am. this has happened continuously please fix!