Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Neath, Bridgend and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Bridgend |
||
| Bridgend |
Total Blackout | |
| Aberdare |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Harrison
(@garethharrison) reported
@VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!
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SP
(@snehal_sp18) reported
@VodafoneUK @vodafoneIN_Fdtn @JM_Scindia Vi’s cheating harassment service started snatching innocent loyal customers money now. Blocked my cell number which was subscribed for whole year. Not even replying their appellate officer are enjoying and involved in snatching money
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mark duckett
(@markduc80750750) reported
Been with @VodafoneUK for approx 10 year renewed my contract using advice from store feel like I was miss sold poor advice call technical they te you one thing then goto shop they tell you another time to move to @EE such disappointing service
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FINGERSJOHN✌
(@jnafr) reported
Why for the past 4 weeks,can i no longer get a network connection @ThreeUKSupport @VodafoneUK @EE ALL other networks are fine.I believe you have moved tower a fee 100 yards.avery annoying,is there any chance of fixing this issue.Thank you.
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Stewart
(@StewartHardies) reported
Just got CityFibre FTTP installed with @VodafoneUK in Edinburgh but my traffic is routed through Manchester, causing 26ms ping instead of 9ms like others nearby. On full fibre. Why am I paying for FTTP with worse routing than Virgin Coax? Fix it or I cancel. @CityFibre
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David Richards
(@DWRICHARDS) reported
@ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!
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Samantha Coles
(@misssamc) reported
Hey @VodafoneUK - my Apple Watch plan isn’t working. I still need my phone with me to use it. I have raised this multiple times on chat, dm, in store and more - it’s not worked since I took out the plan months ago. Can you help?
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AR crypto
(@ARcrypto12) reported
@Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise
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DJ MRT
(@DJMRT) reported
Signal is down AGAIN. @O2 i have been with you for years but i think its time to switch @VodafoneUK what you saying?
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Andy McKeown
(@AndyMcK1982) reported
@virginmedia I’ve discussed it. The best you can offer me is £47 a month. I currently pay £32. A new customer would pay £36. I’ve given 30 days notice to cancel now as I’ll go with @VodafoneUK who can offer full fibre for £36 a month.