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Vodafone

Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil.

CityProblem TypeReport Time
Merthyr Tydfil Phone 2 months ago
Treharris Internet 3 months ago
Treharris Internet 4 months ago
Aberdare Wi-fi 4 months ago
Aberdare Phone 4 months ago
Bridgend Total Blackout 5 months ago

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • niccynoonoo
    Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • martyrant
    Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • lloydashley91
    Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • bethan_maunder
    Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • toughcheese13
    The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • kdhanz
    KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • jasonbekker9
    Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kkasir23
    Kasir (@Kkasir23) reported

    My phone contract with @VodafoneUK has expired, need some recommendations who is the best around network and price wise?

  • iamxfiona
    🇯🇲🇬🇭 (@iamxfiona) reported

    @VodafoneUK I am not putting myself though interacting with the incompetent slow members of your customer service I’ve already wasted over an hour on the phone to your set 6 members of staff that can’t comprehend the basics. I’m moving to ee.

  • LeadershipNext1
    Chris Jones (@LeadershipNext1) reported

    Many thanks to @VodafoneUK for finally resolving my broadband issues. It turns out the issue was way upstream and @WeAreOpenreach didn’t register the Optical Network Termination correctly on installation. Shame the engineers who visited couldn’t find this issue.

  • BlueZh
    Michael Zhane (@BlueZh) reported

    @VodafoneUK Hi. I'm using your Gigacube service. The service has been shocking for the last week and a half. Has there been a new model of the Gigacube released since January 2021? The service repeatedly cuts out. Sometimes several times an hour.

  • TheendofdaysB
    The End Of Days. Trussolini not my PM (@TheendofdaysB) reported

    @VodafoneUK We were promised a new router if this, or that, or something else didn’t work. We never saw it. Left to me we’d have gone back to 02 before now but the fool has now got a new contract. He thinks he’s special because he was with Vodafone from the start. He’s ‘special’ all right.

  • _Hill_J
    Jamie Hill (@_Hill_J) reported

    @McDermottQC @VodafoneUK Most do the same. EE increase their prices by 3.9% plus CPI per annum. Not really justifiable in my view. As an aside, I've had Vodafone broadband before and found the connection to be reasonable (although they seemed to have lots of problems with billing / account management).

  • MDCP1983
    MATT PIERCY (@MDCP1983) reported

    @Kempola @VodafoneUK I haven't got a 5g phone yet. It's only been while at work. We Vodafoners here usually get signal all over the factory we work in, but all of us have had no signal this week. I'm getting signal now, as I'm at work, but it's not a strong as usual.

  • alybalybee
    Alyson Kobilnyk (@alybalybee) reported

    @VodafoneUK opened account online today for my mum. Email has wrong delivery address for router. Been on phone for 35 mins and agent couldn't help. Awful start to joining new company.

  • UapDavid
    David (@UapDavid) reported

    @VodafoneUK what’s going on with your network it’s running at an absolute snails pace. I can barely watch a video on 5G

  • Trishaldinho
    Trishan Vara (@Trishaldinho) reported

    @VodafoneUK I already spoke to a WiFi Xpert on chat last Sunday. The problem is I shouldn't have to keep ringing and wasting more money being on hold when there are transcripts to work from. I ended up testing myself and it seems the booster is (yet again) the issue.