Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy B SBStJ
(@andrewboyle78) reported
@VodafoneUK @discoveryplusUK Sorry, won't be supporting a country with such a poor human rights record, and #shame on you for supporting them!
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Nicole Lord
(@opheliamoon91) reported
@VodafoneUK I cancelled. And got disconnected. So now I have to wait to be reconnected before switching. Cancelled and disconnected are different words so I thought they had different meanings. More fool me. You’re a terrible company taking advantage of people using grey areas. #vodafraud
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Dr ildiko spelt
(@ildispelt) reported
@VodafoneUK never in my life i came across this stupid idiotic people. What should I do to be disconnected without being threatened that I will have a warning on my credit file? I hope the conversations have been recorded! I will need them in court !!!!
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Dr ildiko spelt
(@ildispelt) reported
@VodafoneUK Hi, Is there any intelligent person at Vodafone I can speak with? I am trying to disconnect a number I had ages ago and for which I was paying up till 3 months ago. I have called customer service to disconnect however they couldn't after being kept 45 min on the phone
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stopit
(@wasteofaday) reported
@VodafoneUK I've been with you for more than 13 years. Currently paying £60+ per month for mobile and broadband, only getting £2 discount and terrible service. What's the point in loyalty?
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Harvey Maycock
(@HarveyMaycock) reported
@VodafoneUK What time is your customer support centre open? Been waiting 20 mins so far. Not great.
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Rachel ArgyleDuggleby
(@drRachelArgyle) reported
Ridiculously poor customer service from @VodafoneUK today. 2 webchats, 2 phone advisers, all offering different deals and the one I agreed to wasn’t the one I received 😡😡
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Mark O'Neill 🐝 #ProudToBeToryScum
(@Mark36313682) reported
Damn. Will have to watch the late rerun later on. Tweets are ready but my phone isn't playing ball. Sort it out @VodafoneUK......
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Callum Hurley
(@MultiCallum) reported
@bwianair @VodafoneUK Having the same issue on Vodafone.
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Callum Hurley
(@MultiCallum) reported
@craigr98_2016 Apparently a @VodafoneUK issue. I'm having the same.