Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ianVisits
(@ianvisits) reported
@simon_wookey @VodafoneUK Ok. You evidently had problems that were not experienced by the majority of users.
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Jasmine rigby
(@jasmine_rigby) reported
@VodafoneUK I’ve paid 2 more bills since I rang to cancel my contract instead of the cancellation fee I was told, I’m confused to why I’ve just paid another bill when it’s supposed to be cancelled?
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Janey
(@_Janey_J) reported
@VodafoneUK Had a broadband issue yesterday, rang your customer service who booked an appointment for an engineer today. Engineer arrived at 8am on the dot. He even drove to a colleague in the area to get me a wire as he didn’t have one. All working again now. Superb service. Thank you 🙏🏼
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Alistair Brumage
(@brumagea) reported
@VodafoneUK @CityFibre completely shambolic service. 1st broadband install delayed 16 days, 2nd delayed 14 days without any notice. Come back @virginmedia all is forgiven
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Currys
(@currys) reported
@A138967 @VodafoneUK Hi, Mark. We're sorry to learn that your phone is still not set up. Could you please send a DM elaborating on the issue so we can help? - Nqobani.
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R S
(@sacchabhartiya0) reported
@VodafoneUK I signup for BBI as they send leaflet to join and deal was £30 for 900 mbps, now agent cancel my order and ask to order again and cannot get same deal. This is very poor and greedy service from vodafone. It decide to join vodafone made me helpless as no internet from tomorrow.
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Pierre
(@notanusername) reported
@simon_wookey @ianvisits @VodafoneUK I've experienced the same issues. It's frustrating at times, but I always assumed WiFi wasn't really meant to be used on moving trains anyway. It's still useful for when you are waiting on the platform
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StreamyComaYT (Nick)
(@UKAnonymousYT) reported
@VodafoneUK for 7 hours now ive been trying to access my Vodafone online to pay my bill but down for maintenance, how can it be that bad for 7 plus hours
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El Groggo
(@Grogee2) reported
@VodafoneUK Never going back to Vodafone. Threatened me with bailiffs. For not paying AFTER my 24 month contract had finished.
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Rebecca Morgan
(@BeccaMorgs) reported
@VodafoneUK I don't have another device. If there's no known issue I'll just try again later. Thank you