Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 1 second ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Paul Vaughan (@PaulVaughan4) reported 3 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Christopher Cule (@Cule75Cule) reported 7 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Nicola Collyer (@niccynoonoo) reported 13 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  KD Hansford (@kdhanz) reported 15 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Rachel Rowlands (@RaqueldeRowl) reported 21 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 24 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  The Hayes (@toughcheese13) reported 25 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Christopher Cule (@Cule75Cule) reported 26 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Neil (@neilbennett0707) reported 34 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Daniel John (@Daniel_John08) reported 37 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Alex Birtwisle (@alexbirtwisle) reported 40 minutes ago from Ystradgynlais, Wales

  @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 48 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Robert Francis #FBPE (@astra46) reported 50 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  KD Hansford (@kdhanz) reported 51 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Paul Vaughan (@PaulVaughan4) reported 51 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Holly Harrison (@Harrison2995) reported 53 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Lloyd Ashley (@lloydashley91) reported 54 minutes ago from Porthcawl, Wales

  @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

• 
  Anthony Hughes (@martyrant) reported 55 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Christopher Cule (@Cule75Cule) reported 57 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitten G (@SimplyNG24) reported 4 minutes ago

  In the UK, regulators would have had forced @VodafoneUK to immediately issue a refund for lack of service. But here in India, all you have to do is pay a bribe to officials and ministers. They will ignore all the consumer complaints.

• 
  Kvittycat (@kvittycat53) reported 4 minutes ago

  Come on @VodafoneUK Fix my broadband!!!

• 
  DMikeyD (@mikeybhoy01) reported 6 minutes ago

  @Apple @VodafoneUK 8 days have passed. Phone cases and screen protectors have all arrived from China. Phone still not shipped. This is shite service @Apple.

• 
  Teresa (@xxxteresaxxx) reported 6 minutes ago

  @VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡

• 
  Mr O (@mikel_funky) reported 7 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  K_Bogatyrev (@K_Bogatyrev) reported 9 minutes ago

  @VodafoneQatar @VodafoneGroup @VodafoneUK A service included in my plan is not usable in my roaming country, with zero instructions or warnings.This is misleading and unacceptable.Customers should not be paying for services they cannot use. Please explain or provide compensation.

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago

  @royalotad I feel you @VodafoneUK owe me an equal amount for what they call “service”

• 
  Steph (@steph_sargent) reported 17 minutes ago

  @VodafoneUK - I’ve been on hold for 15 minutes now… trying to resolve a complaint… how long do I leave it before this becomes another major complaint?

• 
  Michael Berry (@michael91510009) reported 18 minutes ago

  Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

• 
  Griff Webber (@griffwebber) reported 18 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite