Vodafone outages and service status in Pontycymer, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Vodafone generated 0 outage signals in the last 24 hours around Pontycymer, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Vodafone
Vodafone is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontycymer, Wales
The most recent Vodafone outage reports came from the following cities: Neath, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 7 days ago |
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Internet | 14 days ago |
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Phone | 3 months ago |
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Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Lloyd Ashley (@lloydashley91) reported from Porthcawl, WalesThe customer service from @VodafoneUK is an absolute joke
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Baird (@VanDeretto) reported@VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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karen sen (@karen_sen) reported@VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳
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Harvey (@danharvs) reported@9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻
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Manda Gunion (@mandagunion) reported@VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!
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Vodafone Group (@VodafoneGroup) reported@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.
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Louis (@BBLouisR) reported@AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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kcufti kcufti (@Kcuftiagain) reportedHey @VodafoneUK. What a dreadful advert. The baby crying with the woman singing. Both sounding as bad as each other. With all the money you cnuts make, sort it out🤮