Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pam Bavage
(@fairyelephant40) reported
@colinLe32527092 #vodafoneuk. From 2022 after 25 years of brand loyalty I’m divorcing them. There is no customer service but definitely narcissistic behaviours.
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Matt Finn Edwards
(@mattfinnedwards) reported
@VodafoneUK DM'ed you again James! Do you not think it would have been helpful to tell me that before I sent the first DM, particularly as the option 'Asked to DM' is at the bottom and you really have to scroll to reach it? Not a great customer experience, but that sums up @VodafoneUK
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scott carter
(@scottycarts) reported
@VodafoneUK Im with vodafone and had lots of issues, i dont get wifi in everyroom?
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Matt Finn Edwards
(@mattfinnedwards) reported
Shoutout to @VodafoneUK online experts who refuse to help and their phone team who have such shoddy phone connections they hang up on you and don't call back
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Iain Alexander
(@netean) reported
@VodafoneUK if I send you a CellID, could you check that it's working 100%? When I connect my 4G broadband to my nearest line I'm getting dropouts and speed issues that I don't see when I connect to a farther away tower that is on the edge of reception.
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Matt Finn Edwards
(@mattfinnedwards) reported
@VodafoneUK I have been trying to speak to a human for 2 hours now - I got finally got hold of one, then their connection dropped, and now when I ring back it says your team isn't available. As you aren't solving my issues, I'll assume you will pay the wages I lose because of you
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The Reverend
(@TheReverendBlog) reported
@VodafoneUK @themoneyshed Hi Callum, I had one of your guys round the other day who managed to get my broadband speed back to normal but it looks like that was hiding an issue with the line... What I don't want is another 3 days of 'line tests' before an engineer is sent out to tell me my line is fine.
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esauro
(@esauro) reported
@VodafoneUK wondering if there's any better way to cancel my account than calling 191. I've been on hold for 30 mins now. I bet if I wanted to open a new account you wouldn't keep me waiting for this long!
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Melissa Wells
(@Wells79) reported
@VodafoneUK have absolutely NO customer care! Week's of nothing but aggro and incompetence from them and still I'm no closer to resolving the issue! Sort it out Vodafone! We are all trying to get our lives back on track right now. Stop making it harder.
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Wez Croft
(@Wcroft84) reported
@VodafoneUK Just don't struggle with the payments otherwise they sell your debt onto Somalian pirates who will have your bollocks for breakfast. Good luck getting support on this "best network"