Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Bridgend, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Pontyclun |
Wi-fi | |
| Cymmer |
Internet | |
| Pontypridd |
Internet | |
| Tonypandy |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper Hillier
(@CooperHillier) reported
@geoffcockwill @VodafoneUK I’m not a phone except but I have a feeling (and I could be wrong) that the pins in either the cord or the phone are broken!
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Leanne Walmsley
(@leeleemufc22) reported
@VodafoneGroup @VodafoneUK why does everybody at Vodafone not no what the are talking about no help what’s so ever disgrace
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Coyle8
(@Coyle_8) reported
@VodafoneUK hi is your gigafast broadband down in Stirling? Been on hold with your helpline for over an hour
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qubbɒW ɘoႱ
(@JoeWaddup) reported
@VodafoneUK is your online chat service down? Trying to sort out an issue and all I get is “Tobi is thinking”
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𝕄𝕚𝕔𝕙𝕖𝕝𝕝𝕖 𝔽𝕖𝕣𝕘𝕦𝕤𝕠𝕟 🧡
(@shellfergy) reported
@VodafoneUK @CityFibre all down in Stirling! Any news of when it will be up and running? Trying to home school #VodafoneDown
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Darlene Corry
(@DarleneCorry) reported
@VodafoneUK You need to sort this out with @hilarymcc7 She has literally gotten different stories from you every day for a week, except for Tues when she couldn’t face the time and energy. When will she get her phone, which keeps being promised to arrive tomorrow- and never arrives?
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Simon E
(@thelazydj) reported
@VodafoneUK one of my contracts was meant to switch to a different tariff ages ago and still hasn't can you help please?
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Erin Lockerbie
(@erinlockerbie) reported
@VodafoneUK is your wifi down in Stirling? I’ve been trying to access my work system for over 30mins and need to log in ASAP. Have sent a DM.
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Scott McLean
(@ScottLMcLean) reported
@L18SUM @VodafoneUK @CityFibre Yes gigfast is down in Stirling. Just been in touch with Vodafone who say they are receiving many calls this morning about gigafast issues
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V McG
(@Harabael) reported
@VodafoneUK @CameronGal Also having problems in central Scotland - and cannot access live chat for some reason.