Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, and Neath.

City	Problem Type	Report Time
Treharris	Internet	4 days ago
Neath	Total Blackout	2 months ago
Treharris	Internet	2 months ago
Merthyr Tydfil	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  The Hayes (@toughcheese13) reported 2 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  KD Hansford (@kdhanz) reported 5 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  The Hayes (@toughcheese13) reported 6 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Nicola Collyer (@niccynoonoo) reported 10 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Claire Taylor (@taylored_beauty) reported 14 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  Niki Haggerty-James (@NicholajamesNj) reported 16 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Lloyd Ashley (@lloydashley91) reported 16 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 19 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Christopher Cule (@Cule75Cule) reported 22 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Alex Birtwisle (@alexbirtwisle) reported 25 minutes ago from Ystradgynlais, Wales

  @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

• 
  Daniel John (@Daniel_John08) reported 33 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  KD Hansford (@kdhanz) reported 34 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Paul Vaughan (@PaulVaughan4) reported 38 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Paul Vaughan (@PaulVaughan4) reported 39 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Christopher Cule (@Cule75Cule) reported 50 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  KD Hansford (@kdhanz) reported 50 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Rebecca Cogbill (@beccacogbill) reported 53 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  KD Hansford (@kdhanz) reported 54 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Paul Vaughan (@PaulVaughan4) reported 58 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Lloyd Ashley (@lloydashley91) reported 58 minutes ago from Porthcawl, Wales

  @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 10 minutes ago

  @VodafoneUK can someone help me please ??

• 
  The Mau Mau (@BJCares) reported 11 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Audrey D (@FellowStargazer) reported 12 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  🐾🔥🎨 (@Th3Arty0ne) reported 13 minutes ago

  @VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!

• 
  RomeCarter (@RomeJoness9) reported 14 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.

• 
  Joe Chapman (@JoeChapman87) reported 15 minutes ago

  @VodafoneUK I’ve been in London for 24 hours at the @wembleystadium area and my signal has been appalling. 5G is constantly available but my phone has been useless. Currently on @greeneking wifi to actually make my phone useful!

• 
  BritainAnon (@BritainAnon) reported 16 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 22 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  peter wilson (@wilsonpeter48) reported 23 minutes ago

  @VodafoneUK 5g signal isn't very good hardly had any this past week

• 
  Mana gee (@ImranBa19769281) reported 24 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better