Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey Davies
(@HarveyD65521705) reported
@VodafoneUK after more than 10 years as a customer, the last year of service from you has been absolutely shocking. 3 hours on the phone this weekend and u want to sting me £117, can't wait till September when ill finally be rid of you, will not recommend u to anyone
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Gemma Ryder, CF.APMP
(@gem_ryder) reported
@VodafoneUK Not the response I need. It’s not my fault your systems crashed. As a long standing customer I would like this honoured or I will be looking for another provider
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Jordan Hale
(@JordanH83107511) reported
Dear @VodafoneUK - the customer service I have experienced in the last 48 hours - online, in person and by telephone - has been utterly utterly woeful. Still no resolution to my issue and I’m being passed from pillar to post. Very unhappy and unsatisfied customer 😞
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EyesOnRoadSouth
(@EyesOnRoadSouth) reported
@VodafoneUK 3 hours on the phone to upgrade my existing home BB with you for another 24 months. still no order Told to phone back Monday after technical has looked at the 5 orders which have been cancelled 'by the system' this afternoon. Retaining a willing customer isn't hard😡
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Neil Ellis
(@1neilellis) reported
@VodafoneUK Why are you the only network to increase contract cost mid term? I definitely won't be 'renewing' at end of this contract
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Emma Blake
(@EmmaBtheOT) reported
@VodafoneUK Hi there, trying to upgrade my current contract and the website won't let me add my NHS discount onto my new plan? Help please
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henry..xx.yr7.x
(@quotesuk18) reported
@VodafoneUK Your online chat service is appalling. I answered several security questions correctly but they would nit continue with my query
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ccapelo
(@ccapelo1) reported
@VodafoneUK Wish I could say the amazing signal.. but that’s not something I get to experience ever from Vodafone 🤷🏽
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Jasmine
(@TheJessyMessy) reported
@VodafoneUK my 4G speed has been ridiculously slow recently. Ive tried turning my mobile on and off etc but the problem persists. Waiting for something to load is like watching paint dry!!! Help
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Michael neal
(@Mickneal74) reported
@VodafoneUK Ok , so after I had to send my daughter to my house , it’s clear to see your company have cut my service , you didn’t downgrade it !!! You cut it completely, sorry but your bloody idiots , so I’ve cancelled my dd and I’ll be cancelling my entire subscription. When I get bk