Vodafone outages and service status in Pontycymer, Wales
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Pontycymer, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontycymer, Wales
The most recent Vodafone outage reports came from the following cities: Neath, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Total Blackout | 1 month ago |
|
Treharris
|
Internet | 2 months ago |
|
Merthyr Tydfil
|
Phone | 4 months ago |
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Daniel John (@Daniel_John08) reported from Aberdare, Wales@VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford (@kdhanz) reported from Aberdare, Wales@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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Tony (@TonyShots71) reportedMorning @VodafoneUK you’ve charged me for using my data in Turkey. I’ve never been to, or ever intend to visit that **** hole. Is there a way I can claim that money back please? I’m in Greece on holiday not Turkey. Many thanks 🍹
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Manda Gunion (@mandagunion) reported@VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!
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Stacey Edwards ☺ (@Staceyedwards29) reported@VodafoneUK can someone help me please ??
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Helairmike (@helairmike) reported@VodafoneUK as a Vodafone pro2 customer with an ultra hub - why have they now sent me a hub 6 which is inferior but still charging me the premium price?
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be “silicon fen” tricky with such terrible network
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.