Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, and Neath.

City	Problem Type	Report Time
Treharris	Internet	10 days ago
Neath	Total Blackout	2 months ago
Treharris	Internet	2 months ago
Merthyr Tydfil	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  Paul Vaughan (@PaulVaughan4) reported 5 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Paul Vaughan (@PaulVaughan4) reported 13 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Nicola Collyer (@niccynoonoo) reported 16 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 17 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Christopher Cule (@Cule75Cule) reported 18 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  The Hayes (@toughcheese13) reported 18 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Niki Haggerty-James (@NicholajamesNj) reported 20 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Christopher Cule (@Cule75Cule) reported 22 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 23 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Daniel John (@Daniel_John08) reported 28 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Anthony Hughes (@martyrant) reported 30 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  KD Hansford (@kdhanz) reported 32 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Lloyd Ashley (@lloydashley91) reported 37 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

• 
  Paul Vaughan (@PaulVaughan4) reported 38 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Rachel Rowlands (@RaqueldeRowl) reported 43 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Paul Vaughan (@PaulVaughan4) reported 43 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 46 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  KD Hansford (@kdhanz) reported 51 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Anthony Hughes (@martyrant) reported 55 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Mike Prosser (@prosser_1984) reported 57 minutes ago from Pontardawe, Wales

  Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 58 seconds ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  🐾🔥🎨 (@Th3Arty0ne) reported 5 minutes ago

  @VodafoneUK openreach have just installed a cable into my garden… I’m so confused! I signed up for Vodafone broadband in November! After many issues I called to cancel in April and was told I’d get a label to return router. today a cable has been diverted into my garden! Help!

• 
  Jean McGeoch (@tweetyjeanie) reported 6 minutes ago

  @VodafoneUK is the service down in ML12 6XZ area? There’s no Vodafone signal and no 4G

• 
  Paul Frost (@paulfrost_me) reported 10 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  Chloe Dannielle (@MsChloe96) reported 11 minutes ago

  @VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.

• 
  Ciprian Virlan (@CiprianVirlann) reported 11 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  Scott Garner (@D0C_RAY) reported 13 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Gary Young (@garyisatwit) reported 15 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  blu’sfreepalestine (@tyskjamie) reported 17 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  Karen Loughridge (@KLearn) reported 21 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?