Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale.

City	Problem Type	Report Time
Ferndale	Wi-fi	1 month ago
Treharris	Internet	2 months ago
Neath	Total Blackout	4 months ago
Treharris	Internet	4 months ago

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  The Hayes (@toughcheese13) reported 10 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Alex Birtwisle (@alexbirtwisle) reported 13 minutes ago from Ystradgynlais, Wales

  @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

• 
  Christopher Cule (@Cule75Cule) reported 16 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Paul Vaughan (@PaulVaughan4) reported 17 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Beth 🦢⚽️🐕 (@bethan_maunder) reported 20 minutes ago from Pontardawe, Wales

  Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

• 
  Rachel Rowlands (@RaqueldeRowl) reported 21 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Nicola Collyer (@niccynoonoo) reported 21 minutes ago from Aberdare, Wales

  @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

• 
  Lloyd Ashley (@lloydashley91) reported 21 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

• 
  KD Hansford (@kdhanz) reported 23 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Christopher Cule (@Cule75Cule) reported 28 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Daniel John (@Daniel_John08) reported 30 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Anthony Hughes (@martyrant) reported 40 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  KD Hansford (@kdhanz) reported 40 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Paul Vaughan (@PaulVaughan4) reported 42 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Christopher Cule (@Cule75Cule) reported 47 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Holly Harrison (@Harrison2995) reported 52 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Paul Vaughan (@PaulVaughan4) reported 57 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Neil (@neilbennett0707) reported 57 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  KD Hansford (@kdhanz) reported 58 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 60 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Kilcoyne (@robkilcoyne) reported 6 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  restore britain, send them home (@James79792160) reported 6 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Joe19 (@Guy1Joe19) reported 6 minutes ago

  For many @andyburnham the only good diseased ****** migrant is one that drowned in the channel. And as for @VodafoneUK giving these parasites free SIM cards, seriously how stupid do Vodafone current customers feel now.

• 
  Stephen B (@Stephen40141780) reported 7 minutes ago

  @VodafoneUK I’m a Vodafone customer with multiple contracts. Reports say Vodafone provided 2,500 SIMs with 6 months’ free data to Care4Calais, supporting migrants/asylum seekers. Is this true? If so, I’ll move my business and all my family’s Vodafone contracts. Please answer.

• 
  Dan White (@Whitelikedan) reported 7 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  Joey ap Joey (@FarmerJoeShow) reported 12 minutes ago

  @antonycotton @VodafoneUK Totally agree Vodafone UK are appalling. Zero customer service and if you can get hold of them they say it’ll be sorted next day but it never is. AVOID THEM. Use literally anyone except Vodafone UK.

• 
  King Louis XIII (@GoodKingLou) reported 14 minutes ago

  Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

• 
  Bill Oldfield (@billoldfield) reported 16 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  Wanda Wrongthinker (@Wanda_wsn) reported 17 minutes ago

  @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.