Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Kelly
(@trishkelly123) reported
@GeorgeMonbiot @VodafoneUK Similar experience from Vodafone with both my daughter and husband absolutely awful customer services.
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Rhys David's Voice
(@RhysDavidsVoice) reported
@GeorgeMonbiot @VodafoneUK This might not help much but- the moment they refused to deal with someone with power of attorney, THEY were in breach of contract and violated several other laws including GDPR. The breach caused demonstrable distress and each call taker is CRIMINALLY liable. Try report to ICO.
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George lowrie
(@lowrie_george) reported
@ArdMsen @VodafoneUK @GeorgeMonbiot Even worse "drop our automated bot a DM" basically one step away from "go **** yourself!"
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David
(@ramthelinefeed) reported
@GeorgeMonbiot @VodafoneUK Yeah I had similar with them, albeit just with my own account and I hadn't died. Took the ombudswoman and about 20 hours of emails to shut down their specious guff and get the 'default' removed from my credit history.
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Toryodour
(@petrometro1) reported
@GeorgeMonbiot @VodafoneUK You have significant follower influence. I would sue for reputational damage wasting time at £100 an hour. Vodaphone and Virgin take someone like you as being just an ordinary customer. Their risk and they need to pay for it.
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Scotia
(@Pauline_Toole) reported
from
Comrie, Scotland
@Amalkadog @VodafoneUK We were both with @VodafoneUK for years - private and business contracts. We needed help from them with a connectivity issue. They wouldn't help and wouldn't release us from our contracts. Will never use them again.
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Bernie Reddington
(@Bernie_Bus) reported
@GeorgeMonbiot @GdVikki @VodafoneUK Another complaint! My daughter is transferred to a normal account, but two months later still money is coming out so I end the Direct debit as I don’t see why she should be paying at the same time as me for exactly the same number!
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Ben Edwards
(@beneddy123) reported
@VodafoneUK The account holder is Tanith @tanithcaitlin - there are whole bunch of notes on her account from multiple chats, which never seemingly get looked at. The account / order keeps getting cancelled due to "technical issues" and she is never informed.
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Emma Winmill
(@emma_winmill) reported
@GeorgeMonbiot @VodafoneUK I’m so sorry your family have had to deal with this. We’ve had a similar situation with them, been trying to cancel since last August and had letters from a debt collecting agency. Their systems are appalling but that takes no account of the rudeness of staff.
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Chris Bellaby
(@Bells1590) reported
@VodafoneUK Sorry, I am looking to cancel Broadband (apologies for missing this out) - the website suggests I can only process this cancellation over the phone