Vodafone

Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontycymer, Bridgend county borough, Wales 01/24/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontycymer, Bridgend county borough, Wales

The most recent Vodafone outage reports came from the following cities: Treharris and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomTreharris Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomBridgend Total Blackout
United KingdomPontypridd Internet

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Daniel_John08 Daniel John (@Daniel_John08) reported from Aberdare, Wales

    @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • a1lsafairy Ailsa Rae (@a1lsafairy) reported

    @VodafoneUK Thanks, its pretty terrible that one of your chat advisors told me this morning that I'd have delivery today when the checker says back order. Not good customer service at all for a new customer!

  • mark_birdy Mark.Birdy (@mark_birdy) reported

    @AngryBritain @CostaCoffee Boils my piss, stick your 5g up your arse and sort out 4g. Currently in a hotel next to Heathrow with no signal !!! @VodafoneUK

  • ConsultingMaybe Lee James OToole (@ConsultingMaybe) reported

    @VodafoneUK i did as you advised, still waiting. very very poor customer service, you have managed to break me.

  • LoloWahala Lolo (@LoloWahala) reported

    @VodafoneUK Mac, as instructed I called, it took 25minutes to get to bb team, then they transferred to tech2team, I was on hold and you ended the call after 48minutes, waste of my team. Can the tech2team EMAIL me with a date for the fix, 1/2

  • PAHarper Phil Harper (@PAHarper) reported

    @VodafoneUK why is your customer service so bad? I've now spent an hour on hold today - was told by a chat advisor to call back at 3 as "would be quieter" and is even busier. All I need to do is sort a home move, I can't understand why this can't be done by email or chat.

  • Dannysalmon75 Daniel Salmon (@Dannysalmon75) reported

    @VodafoneUK upgraded my usual way, then went to apply the NHS VA, I can’t, the way you do it has changed! I need to now use the 14 day cooling period, cancel and try again! Really, must be an easier way, we have 4 mobiles, never had an issue until you changed the process, WHY?

  • GarethJCHale Gareth (@GarethJCHale) reported

    @VodafoneUK is it possible to request a new cell tower to look into please? We have very limited/no signal here, quite a popular holiday location with holiday park near by, and many residents.. It would hugely benefit from being added to the network if it could be considered!

  • immylo1996 Mylo (@immylo1996) reported

    @VodafoneUK I’m trying to change address for my home broadband and have been hold for the past couple hours. Is there anyone else I can speak to? I’ve used the Live chat for the past 4 days but that hasn’t resolved the issue either. Thanks

  • StuInAus Stuart Allsopp (@StuInAus) reported

    I called @vodafoneuk to cancel my contract. 29 mins on hold before being answered and "passing security". Then back on hold. 35 mins in "you are eligible to cancel, I'll pass you to the team". 39 mins and still on hold. I thought 3 customer services were bad!. Glad I'm off.

  • stuartheron ՏԵՄԹՐԵ ɧȝՐԾՌ (@stuartheron) reported

    I've a feeling that the 7, ServiceNow Incident Report reports, that detail a huge number of their customers, that I've just received via email from @VodafoneUK Enterprise Customer Care, wasnt meant for me or the 100 other recipients on the To: line...