Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  Lloyd Ashley (@lloydashley91) reported 20 seconds ago from Porthcawl, Wales

  @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

• 
  Jason Bekker (@jasonbekker9) reported 45 seconds ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  Neil (@neilbennett0707) reported 2 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Paul Vaughan (@PaulVaughan4) reported 5 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Anthony Hughes (@martyrant) reported 7 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  Holly Harrison (@Harrison2995) reported 9 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Beth 🦢⚽️🐕 (@bethan_maunder) reported 10 minutes ago from Pontardawe, Wales

  Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

• 
  Daniel John (@Daniel_John08) reported 14 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Anthony Hughes (@martyrant) reported 30 minutes ago from Merthyr Tydfil, Wales

  @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

• 
  Claire Taylor (@taylored_beauty) reported 43 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  KD Hansford (@kdhanz) reported 46 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Christopher Cule (@Cule75Cule) reported 47 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Paul Vaughan (@PaulVaughan4) reported 48 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Christopher Cule (@Cule75Cule) reported 49 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Christopher Cule (@Cule75Cule) reported 51 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Rebecca Cogbill (@beccacogbill) reported 52 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Robert Francis #FBPE (@astra46) reported 54 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Paul Vaughan (@PaulVaughan4) reported 56 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Paul Vaughan (@PaulVaughan4) reported 57 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Lloyd Ashley (@lloydashley91) reported 58 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mukul Goyal (@MukulGoel) reported 5 minutes ago

  @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice

• 
  NZF (@Naz91199) reported 6 minutes ago

  @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.

• 
  Alun Richards (@AlunRichards11) reported 13 minutes ago

  @VodafoneUK can't make phone calls being told my network is not registered whats going on?

• 
  Gareth Paul Fradgley (@gpfradgley) reported 14 minutes ago

  It’s been 6 years now since @VodafoneUK dumped us as store teams to a franchise model that didn’t work. No redundancy after 13 years service just forced to franchise or made unemployed. Staff want justice as well as @FairerFranchise owners. Gave my heart and soul to this company

• 
  Where's ***** (@WheresWilly8) reported 17 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  Cole80 (@Cole9189) reported 21 minutes ago

  @VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam

• 
  Nick Lawton (@Pontemiller) reported 21 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  Where's ***** (@WheresWilly8) reported 22 minutes ago

  @Deathisreal99 @VodafoneUK It isn’t. They’re absolute ******* ****. Well, unless you are only used to using them.

• 
  Teresa (@xxxteresaxxx) reported 23 minutes ago

  @VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡

• 
  Demi :) (@_bxston) reported 26 minutes ago

  @VodafoneUK hi can you help me check if there’s a problem with my internet in my area please? My broadband is not working