Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Treharris.

City	Problem Type	Report Time
Treharris	Internet	29 days ago
Neath	Total Blackout	3 months ago
Treharris	Internet	3 months ago

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  Paul Vaughan (@PaulVaughan4) reported 20 seconds ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Christopher Cule (@Cule75Cule) reported 2 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Lloyd Ashley (@lloydashley91) reported 10 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

• 
  Paul Vaughan (@PaulVaughan4) reported 10 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Mike Prosser (@prosser_1984) reported 11 minutes ago from Pontardawe, Wales

  Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

• 
  Holly Harrison (@Harrison2995) reported 11 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Paul Vaughan (@PaulVaughan4) reported 15 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  The Hayes (@toughcheese13) reported 20 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  Rebecca Cogbill (@beccacogbill) reported 20 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  KD Hansford (@kdhanz) reported 20 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Jason Bekker (@jasonbekker9) reported 28 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  Daniel John (@Daniel_John08) reported 29 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Claire Taylor (@taylored_beauty) reported 35 minutes ago from Llantwit Fardre, Wales

  @VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!

• 
  The Hayes (@toughcheese13) reported 35 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Christopher Cule (@Cule75Cule) reported 36 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Lloyd Ashley (@lloydashley91) reported 38 minutes ago from Porthcawl, Wales

  @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

• 
  Rachel Rowlands (@RaqueldeRowl) reported 44 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Alex Birtwisle (@alexbirtwisle) reported 45 minutes ago from Ystradgynlais, Wales

  @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 50 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Daniel John (@Daniel_John08) reported 52 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nina Moir (@neenooor) reported 5 minutes ago

  @TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 11 minutes ago

  @VodafoneUK @vodafone Without doubt, the worst provider! May I suggest you actually check when bills are paid, in stead of sending messages threatening late fees & limited services! Concentrate on given the service you promise for the outrageous prices you charge! Thieves!

• 
  Ed (@1983_edward) reported 12 minutes ago

  @VodafoneUK your broadband is appalling. We pay for 150mb/s fibre. I've barely been able to write a word document today for work. Now we have TV saying theres a problem with our network. We will soon be leaving before the end of our contract.

• 
  Martin Shrimplin (@MartinShrimplin) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

• 
  Lacking Courage (@NeedMoreCourage) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

• 
  Episode IV - living in the heart of the Matrix (@ourtone69) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man

• 
  david-samual (@laticssamuala) reported 18 minutes ago

  Ahh Vodafone broadband down again. What a shock. Maybe you should invest in something that doesnt cut out with abit of heat ay 🙄 @VodafoneUK

• 
  Michelle Beckett (@MichelleBeckett) reported 19 minutes ago

  @NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry

• 
  SJ (@doctordolla4) reported 19 minutes ago

  I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

• 
  flatcapblade (@themblades1889) reported 20 minutes ago

  @VodafoneUK your phone network is **** what’s the point me being with Vodafone if I get no service and don’t come back and say it’s me phone