Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Please could you explain your policy that a storeworker cannot assist in contacting customer service "due to COVID" ?
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siddharth shukla
(@krazyyysid) reported
@VodafoneUK Need urgent help. My port out got messed up because the PAC code seems to have some issues. On-call with customer service from last 3 hrs now.
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Paul Clack
(@PMClack) reported
@VodafoneUK very upset and cross with service from you, we are never using your services again. I was a loyal customer since 2017, went to upgrade to Super WiFi and you have cut me off and cancelled my telephone line. I now have no phone or broadband and can't get my old number.
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Then why are you open at all? Every service you offer can be done over a phone or online. I don’t see the point of this decision, it unnecessarily makes the consumers life more difficult.
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Jamie Platt
(@jplatt9) reported
@virginmedia any chance of you providing high speed broadband in SK7 area so I don’t have to put up with the terrible @VodafoneUK broadband for much longer? #day3ofnointernet
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MegaMarioBros
(@MegaMarioBros2) reported
@VodafoneUK my wifi is down!
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SmoothEmJay
(@roboemjay) reported
@VodafoneUK I see your service is STILL complete trash. Disconnected 3 times in the last fking hour. I'm not going to DM you. Not going through your brain dead chat support system. This has gone on since the start of the contract. You're garbage. Just know that.
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Richie H
(@richieh) reported
standard @VodafoneUK policy for support calls to put you on hold for 15 mins and then just cut you off. Customer service at Vodafone is totally useless.
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Ryan Martin
(@Ryan_DMar) reported
@VodafoneUK BT are telling me that VF need to submit a ORDI, and that VF need to do it as I don't have an account with BT but have been with VF for 15+yrs. The VF customer service rep I spoke to said they can't help and that it's BT who need to sort it. 2/2
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Stuart Wallace
(@stuwallace) reported
@VodafoneUK 3 months to get £857 in insurance payments back to 2017 for devices I no longer have. Never told how to cancel and assumed shop cancelled. £40 compensation offered. Ofcom and FCA are next people I’m contacting.