Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Phone | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout |
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Jason Bekker
(@jasonbekker9) reported
from
Saint Brides Major, Wales
@VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joy Parkinson
(@joy_parkinson) reported
@VodafoneUK dudes, your website is making for a really bad customer journey on the navigation front. I’ve been aiming to upgrade all weekend but to no avail. Please can you call this week? It’ll be less painful.
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James ✈️🌍
(@James220201) reported
@VodafoneUK You know what all I wanna do is cancel my contract cause I hate this network tried to call the cancellation team and all I keep it getting is someone picking up laughing then putting the phone down? I don't care if I'm out of order but how ******* **** can your
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Dipika
(@icygirluk) reported
@NickFerrariLBC I have a story for you to follow regarding @VodafoneUK 's misselling and misrepresentation and blame customers for buying and not being compassionate or caring enough to find a solution to allow a victim of #domesticviolence to carry on providing for her family.
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kimcheecolin
(@kimcheecolin) reported
@VodafoneUK your broadband and customer service are the worst.
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Vodafone UK
(@VodafoneUK) reported
@Prakash25370316 Hi Prakash 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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soggysausages
(@Catheri69509357) reported
@VodafoneUK It’s sorted now but only by selecting the most stolen option. TOBi is awful and your telephone options cut you off and redirect you to TOBi. Really poor
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Ben
(@Crypto_Benny89) reported
@VodafoneUK @C60678624 @VodafoneUK USELESS NETWORK
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Kathy Brewis
(@kbdagency) reported
Dear @VodafoneUK, your 'Track your repair' link is broken. Your live chat operatives are sweet but I still don't have an envelope to send my phone back in, more than a week after I contacted you. As customer service goes, this is piss-poor
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nina srdanovic
(@ninasrdanovicq) reported
@VodafoneUK @cw13c Please fix the website, every time I go to click and collect it leads me to a blank screen
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Prakash
(@Prakash25370316) reported
@VodafoneUK Res sir Yesterday I was gave request to add intials of my name V.R. PRAKASH BUT TODAY THEY ADDED "R" ALONE HENCEFORTH PLEASE ADD "V", AND my bill mentioned as relative bill why ? I was using primary orginal customer from 2006-2020