Vodafone

Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontycymer, Bridgend county borough, Wales 02/14/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontycymer, Bridgend county borough, Wales

The most recent Vodafone outage reports came from the following cities: Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomTreharris Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomBridgend Total Blackout
United KingdomPontypridd Internet

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • Cule75Cule Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SuzanneMRees1 Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • jasonbekker9 Jason Bekker (@jasonbekker9) reported from Saint Brides Major, Wales

    @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MyselfBecome Amber 🏳️‍⚧️🏳️‍🌈♿ (@MyselfBecome) reported

    @VodafoneUK Lets sum this up. Trying (for the first time) to open a vodafone account with our business, 70 minutes on the livechat, with them attempting to upsell and going through the terms of service.

  • JamesBuchanan82 James Buchanan (@JamesBuchanan82) reported

    @VodafoneUK I’m trying to speak to someone about my bill as I’ve been overcharged. The chat advisor wasn’t very helpful so I’m going into the shop tomorrow to cancel the contract.

  • JamesBuchanan82 James Buchanan (@JamesBuchanan82) reported

    @VodafoneUK Hi Mac, I’ve spoken to someone on the phone and via the chat and I’ve been told I have to hang on until the next bill where the change will have been reflected. It’s less hassle to go into the shop, but thank you!

  • Legitsarcasm Legit Sarcasm (@Legitsarcasm) reported

    @VodafoneUK I was told it would be sorted within 30 minutes on the 6th of May. Its now June. At what point do I get compensation for such poor service?

  • JamesBuchanan82 James Buchanan (@JamesBuchanan82) reported

    @VodafoneUK how does being redirected help customers quicker when we’re placed in a queue and I’m 40th? Your automated service is efficient!

  • MyselfBecome Amber 🏳️‍⚧️🏳️‍🌈♿ (@MyselfBecome) reported

    @VodafoneUK 2 Hours 19 minutes. While I'm happy to have got it sorted, there is no way that such a simple procedure should have been rendered so complicated by such a horribly broken system.

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @VodafoneUK Hello, I have not received a single text in over 3 days. People are calling me asking why I have not responded (some rather angrily) can you help please?😢

  • TraceyInman Tracey Inman (@TraceyInman) reported

    Absolutely shocking from @VodafoneUK impossible to speak to a customer advisor! Ridiculous!! Alright taking my money every month but trying to speak to anyone is actually impossible! Paying for services I can’t use!!! JOKE OF A PROVIDER!!

  • michelleglh Michelle Garland (@michelleglh) reported

    @VodafoneUK I'm looking online at how to cancel my contract as it's coming to an end but I keep getting redirected to the TOBI chat when I click on a link...

  • PSmith2376 PSmith2376 (@PSmith2376) reported

    @VodafoneUK Is Vodafone broadband down in Southampton? SO19?