Vodafone Outage Report in Pontycymer, Bridgend county borough, Wales
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E-mailProblems in the last 24 hours in Pontycymer, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontycymer, Bridgend county borough, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Bridgend, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Bridgend |
Total Blackout | |
| Pontypridd |
Internet | |
| Pontyclun |
Wi-fi | |
| Cymmer |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontycymer, Wales
Latest outage, problems and issue reports in Pontycymer and nearby locations:
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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KD Hansford
(@kdhanz) reported
from
Aberdare, Wales
@VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Daniel John
(@Daniel_John08) reported
from
Aberdare, Wales
@VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchita
(@ruchitri1) reported
@VodafoneUK any issues withe network in HA0 area today?? I have 3 vodafone connections in the house and none of it is able to make/receive any calls. The message we get says "Not registered on network"
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Keith Holland
(@keithholland23) reported
@VodafoneUK Pity you can’t treat me like a valued customer, I’ve had nothing but extremely poor service and getting nowhere!
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Clare ⚯͛
(@WillowsCrayon) reported
@tophat_lady @VodafoneUK @CPWTweets They said they couldn’t tell me why and all they advised was check my credit score and reapply in 90 days. My credit score from Experian is a perfect 999/999 so it’s an unacceptable response. Thinking of submitting a formal complaint for sheer incompetence &lack of communication.
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Charlotte Cooper
(@charlietheangel) reported
@VodafoneUK @OpenreachHelp when you send out the engineer tmw to fix the line supplying our broadband please can you make sure he has the hoist. Your engineers can't get up the pole without it and the last 2 engineers didn't come with wings. It's been 9 days and counting...wtf
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Jon Collins
(@JonAdAbsurdum) reported
@VodafoneUK Warning to anyone considering Vodafone 4g/5g internet: Our street was 21 days without service complete with lies and excuses about issue. Refusal to compensate for the costs incurred as WFH. Cust service insultingly rude/bad/illinformed. Service now down again! AVOID.
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Sharon
(@Sharon80788546) reported
@VodafoneUK To be quite honest I’m loosing patience. I have used messenger live chat Twitter and customer service and still no phone service which I pay you for !!!
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Pawan PRATAP Singh
(@PawanPR12467683) reported
I am Pawan pratap singh I am using vi network but after one month my incoming call are not working. Thousands time iam cll to customer service but my problem are not by vi network . Pls tell me what I can do ,@VodafoneUK
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Alice Van Hoorn
(@Alice_Vh) reported
@VodafoneUK same - we don’t have internet anymore since 45 mins now. Can we get some help please?
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Graham Ballantyne
(@GrahamB99) reported
@VodafoneUK been on the phone to you for over an hour as you have mucked up my direct debit then you hung up on me - you have not called me back - or sorted this constant emails saying I will be cut off?No customer service - please sort this
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Graham Ballantyne
(@GrahamB99) reported
@VodafoneUK I’m trying to help so many small businesses survive - but having to waste hours with your shocking customer service - 2 hours wasted today and still you nothing