Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Treharris.

City	Problem Type	Report Time
Treharris	Internet	5 days ago
Merthyr Tydfil	Phone	2 months ago
Treharris	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  Christopher Cule (@Cule75Cule) reported 2 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!

• 
  Daniel John (@Daniel_John08) reported 5 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  Robert Francis #FBPE (@astra46) reported 6 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Mike Prosser (@prosser_1984) reported 15 minutes ago from Pontardawe, Wales

  Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

• 
  The Hayes (@toughcheese13) reported 15 minutes ago from Tondu, Wales

  The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

• 
  Beth 🦢⚽️🐕 (@bethan_maunder) reported 17 minutes ago from Pontardawe, Wales

  Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

• 
  Holly Harrison (@Harrison2995) reported 18 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  KD Hansford (@kdhanz) reported 19 minutes ago from Aberdare, Wales

  @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

• 
  Lloyd Ashley (@lloydashley91) reported 20 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

• 
  KD Hansford (@kdhanz) reported 22 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Rachel Rowlands (@RaqueldeRowl) reported 26 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Daniel John (@Daniel_John08) reported 26 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Paul Vaughan (@PaulVaughan4) reported 29 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Rebecca Cogbill (@beccacogbill) reported 30 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Paul Vaughan (@PaulVaughan4) reported 33 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Paul Vaughan (@PaulVaughan4) reported 43 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  The Hayes (@toughcheese13) reported 44 minutes ago from Tondu, Wales

  1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Christopher Cule (@Cule75Cule) reported 53 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Anthony Hughes (@martyrant) reported 59 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  لؤي (@MAGDY_LOAY7) reported 2 minutes ago

  @VodafoneUK Security alert: Unusual HTTPS traffic behavior over port 443 observed, which may indicate misconfiguration or potential misuse. It’s recommended to review and secure network systems to prevent any risks. Please investigate to ensure user safety. Best regards, Magdi

• 
  Chris Barnsey (@BarnseyChr77489) reported 3 minutes ago

  @VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so

• 
  CityFibre (@CityFibre) reported 4 minutes ago

  @fankle_steve @VodafoneUK Sorry to hear about the delay with your connection. Please reach out to Vodafone directly regarding your installation and service status. As your service provider, they manage all scheduling and can provide the most up-to-date information on your appointment and connectivity.

• 
  Eva Annamarie Offord (@eva_offord) reported 7 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  Jessica (@jesssicaw95) reported 10 minutes ago

  @VodafoneUK Hello any chance of any help?

• 
  Michael MacAulay (@mistermac97) reported 10 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Dave Brady (@davebrady22) reported 14 minutes ago

  @VodafoneUK I'm a new customer, how do I claim back my previous provider's early termination fee?

• 
  Martin Roberts (@M_AJ_Roberts) reported 14 minutes ago

  @VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services

• 
  WorldCupWilly1966 (@Worldcupwil1966) reported 16 minutes ago

  @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

• 
  James Hunt (@jameshunt312) reported 17 minutes ago

  @VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬