Vodafone outages and service status in Pontycymer, Wales

Problems in the last 24 hours in Pontycymer, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontycymer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontycymer, Wales

The most recent Vodafone outage reports came from the following cities: Ferndale, and Treharris.

City	Problem Type	Report Time
Ferndale	Wi-fi	25 days ago
Treharris	Internet	2 months ago
Neath	Total Blackout	4 months ago
Treharris	Internet	4 months ago

Community Discussion

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Vodafone Issues Reports Near Pontycymer, Wales

Latest outage, problems and issue reports in Pontycymer and nearby locations:

• 
  Anthony Hughes (@martyrant) reported 5 minutes ago from Merthyr Tydfil, Wales

  Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

• 
  KD Hansford (@kdhanz) reported 5 minutes ago from Mountain Ash, Wales

  @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

• 
  Daniel John (@Daniel_John08) reported 8 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Correct. But when you speak to them they talk about troubleshooting and fixing it. Horrific customer service no mention of a refund

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 16 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Lloyd Ashley (@lloydashley91) reported 19 minutes ago from Porthcawl, Wales

  @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

• 
  Rebecca Cogbill (@beccacogbill) reported 20 minutes ago from Llanharan, Wales

  @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

• 
  Holly Harrison (@Harrison2995) reported 23 minutes ago from Aberaman, Wales

  @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

• 
  Daniel John (@Daniel_John08) reported 27 minutes ago from Aberdare, Wales

  @VitalSwansea @VodafoneUK Thing is I’m with virgin I ordered this for mam’s house because it was a good price for the speed. It’s only been activated two weeks ago and it’s barely made it above 10mb. It would help if their customer service wasn’t the worst thing in life

• 
  Mike Prosser (@prosser_1984) reported 31 minutes ago from Pontardawe, Wales

  Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

• 
  Christopher Cule (@Cule75Cule) reported 31 minutes ago from Cwmbach, Wales

  @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

• 
  Christopher Cule (@Cule75Cule) reported 31 minutes ago from Cwmbach, Wales

  Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

• 
  Niki Haggerty-James (@NicholajamesNj) reported 32 minutes ago from Bridgend, Wales

  @VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling

• 
  Paul Vaughan (@PaulVaughan4) reported 34 minutes ago from Church Village, Wales

  @VodafoneUK your customer service is atrocious.

• 
  Rachel Rowlands (@RaqueldeRowl) reported 39 minutes ago from Ynysybwl, Wales

  @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

• 
  Jason Bekker (@jasonbekker9) reported 41 minutes ago from Saint Brides Major, Wales

  @VodafoneUK 2 phone calls of 30 mins no answer and now 37 in queue for online chat. Is this really good customer service ?

• 
  KD Hansford (@kdhanz) reported 44 minutes ago from Mountain Ash, Wales

  @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

• 
  Neil (@neilbennett0707) reported 47 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Beth 🦢⚽️🐕 (@bethan_maunder) reported 53 minutes ago from Pontardawe, Wales

  Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

• 
  Suzanne Rees Williams She/her (@SuzanneMRees1) reported 54 minutes ago from Llantrisant, Wales

  Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

• 
  Lloyd Ashley (@lloydashley91) reported 58 minutes ago from Porthcawl, Wales

  The customer service from @VodafoneUK is an absolute joke

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Baker (@JBUKUC) reported 5 minutes ago

  Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

• 
  Chris Ross-Lewin (@crosslewin) reported 7 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Gram40 (@Gram40270969) reported 10 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  susan (@susanwootton59) reported 10 minutes ago

  @ZiaYusufUK Ahh so that’s what I’m paying for @VodafoneUK Ive been a loyal customer for almost 30 years. Have put up with poor signal for a while now. This is now where I’m off. Final straw. Shocking.

• 
  Rob Carmichael (@robcarmichael2) reported 11 minutes ago

  @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

• 
  Ards Brexit (@ArdsBrexit) reported 16 minutes ago

  @vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?

• 
  Ellie Kennedy (@anirishwriter) reported 16 minutes ago

  @ZiaYusufUK That’s one company that will never get my custom. @VodafoneUK should be investigated for this. Aiding and abetting illegal scum who come here to **** and murder. Shame on you Vodafone

• 
  Simon Barry (@barrysim) reported 18 minutes ago

  @WelshRugbyUnion @VodafoneUK Same response as last year **** right off

• 
  Jane (@Jane82501718) reported 20 minutes ago

  Oh dear -it’s another stupid woman in charge @VodafoneUK

• 
  ✮ (@Jaammyyyyyyyy) reported 20 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet