3 (Three) Outage Report in Woldingham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Woldingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Woldingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Woldingham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Redhill, Morden, Croydon, Dartford, Sutton and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Woldingham, England
Latest outage, problems and issue reports in Woldingham and nearby locations:
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Sharp
(@jadesharp1992) reported
@thomdw @ThreeUKSupport hey, esim is now supported if you're a new customer joining the network, they launched it for new customers today, think it's coming for current customers later on in the year.
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F**k The Tories!
(@EnitnelavUK) reported
@falsewinger Very pleased @ThreeUK have been an awful sponsor
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Jade Sharp
(@jadesharp1992) reported
@aeonnumb @ThreeUKSupport hey, esim is now supported if you're a new customer joining the network, they launched it for new customers today, think it's coming for current customers later on in the year.
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jonathan shaw
(@jonathanshaw74) reported
@ThreeUKSupport 10 days so far, work on a mast causing signal issue in Wf11. How much longer till we can expect to return to full service?
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Chelsea is the name
(@thelondonreal) reported
@PhilipGlanville How is it that @ThreeUK was refused the chance to improve the appalling network conditions in Fairholt area, on the grounds that a pole would negatively impact the look of the area. Yet @hackneycouncil installed 4 10-15m CCTV poles on the same street?
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Steve Walton
(@stphn28) reported
@ThreeUKSupport You don’t even appear to know what’s going on inside your own business! I opened an account online, you asked me to call, I did, waited 2hrs to be told all your systems are down. I did that twice today. No one can tell me what’s going on with the account.
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Lauren Mitchell
(@zanizacrows) reported
@ThreeUKSupport my phone just ran out of data because TikTok used 10GB in the background and your website is useless wouldn't let me login for ages had to go private browsing and now it tells me I can upgrade but "can't do this at this time" tells us to call and you are not open
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Lauren;
(@Lauren2926) reported
@ThreeUKSupport I did that, got referred to online chat, and after an hour and a half they still haven't resolved it and the chat disconnected because they requested I reset the settings on my phone, despite my phone not being the problem.
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Joe Mooney
(@JoeMoon54140702) reported
@ThreeUK hi, I can't pay my phone bill as it keeps saying where having some problems. What can I do?
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Meowscarada
(@Meowscarad) reported
@ThreeUKSupport When trying to pay my bill using the mobile app or website on mobile, there's no option to do this. No way to process a payment, it's like the page is missing a pay now option. I've had no issues paying this way in the past until now.