3 (Three) Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunningdale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunningdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunningdale, Royal Borough of Windsor and Maidenhead, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Woking, Slough, Southall, Camberley, Fleet, Bracknell, Windsor, Aldershot, Farnborough, Wokingham, Hayes, Bookham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Sadly you aren’t listening. It is not possible or acceptable to be without a way of being contacted. It is appalling customer service to say ‘this might be fixed in 48 hrs’ when everything else said by customer services has been wrong
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Then, it suddenly stopped working, so no access to phone/messages/WhatsApp. I spoke to customer services again, and they said I had put the wrong sim in (I hadn’t) and to put my old sim in my new phone and that would work. It did not 2/
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Jonathan Taylor
(@JonathanTaylorP) reported
@ThreeUKSupport In Central London and at home I’m not getting any signal. It doesn’t match up with your coverage map and so I’m left with a phone that doesn’t work. I’m stuck with a huge ‘final bill’. Can you help? I’ve already spoken to your tech team and they didn’t help!
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport Hi is there WiFi problems in the G31 postcode area my friend hasn’t had any WiFi since yesterday
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MisterKarrotGr
(@Karrotakos) reported
Internet's choked! No stream today sadge! Big thanks to @ThreeUK for the worst network experience of my life this past year!
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUK good grief your customer service assistants are appalling today. Currently on my 4th chat trying to get my phone to work after 3 sets of conflicting advice.
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Ben
(@bdav) reported
@verge I'm not sure what VPN tech Apple Privacy uses, but I know I have all kinds of issues with IPSec VPNs on certain cell towers on @ThreeUK - I can tell as it works in some areas and not others. I assume they have different generations of tower with different config / CNAT.
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Ok. New phone and sim arrived. I phoned up and customer services said put the new sim in, they would activate it so my old sim would stop working and my old number would transfer across. This worked for half an hour, and the new phone and sim showed my old number 1/
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Paul Swanston
(@swanny271270) reported
@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!