3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Hammersmith, Dagenham, City of Westminster, London, Southwark, Wembley, Barnet, Romford, Islington, Hackney, City of London, Newham, Fulham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Scammell
(@Pompeyruth) reported
@ThreeUKSupport hi I’ve just upgraded my phone and been told it will be delivered on April 14th 2021. Am a bit confused! Can you help please?!
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jade #FBIW 🏴🏳️🌈
(@cymraescariad) reported
@ThreeUKSupport I keep getting spammy voicemails from a number I've already blocked. I Googled how they are doing this, and apparently, to stop them from leaving voicemails, I have to block them at carrier level, which is you guys, but I can't find how to do so. Could you help?
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Gelphling
(@PaineHelen) reported
@ThreeUK v poor internet in Washington. Customer services told me it will be Friday before fixed and offered me £3.66. I work from home using my hotspot. What am I supposed to do? Also what about the rugby game I paid to watch? Is it repairs or are you upgrading?
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Professor (Hunain)
(@not_james_bond7) reported
@DO3GAR @VodafoneUK Most chutiya network every. Made huge mistake to move from @ThreeUK to this bloody vodashit
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Ian Taylor
(@UCHantsDude) reported
@ThreeUKSupport Complaint service not much better - it seems I've done something that's 'not allowed' - porting a number from 3 to 3, but Three allowed me to do it, now Three are telling me I'm wrong? Think systems need to change
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🌧🐝 Mimi Tizzano 🌻☀️
(@MimiTizzano_89) reported
@ThreeUK sadly having to contact #ombudsman about three mobile. Ridiculous company that they are. I forgot password. They won't help me because I forgot password. I email them & get the same stupid email back saying "log into your three account using your user name and password"
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Leah
(@leahtjudge) reported
Hello @ThreeUKSupport I was expecting a phone call from your customer services department at 11am, and haven’t received one. Who can I call and chase this with? Thanks!
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Danny
(@Danny74702822) reported
@ThreeUKSupport I'm not going back through any we chat, you lot are a joke, I can forward my complaint on to the communications ombudsman can't I?I'm sure they'd love to hear about all of this.
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neil porter
(@neilpor83233332) reported
@ThreeUK your so rude to your customers, when you make a **** up you’re actually rude to us, and when we want to talk to uou we’re transferred to India
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LoveLee
(@LoveLee0) reported
I need to make an official complaint too considering the @ThreeUK CUSTOMER SERVICE agent sounded he was losing patience with his heavy breathing #neveragain #threeuk 🤬