3 (Three)

3 (Three) Outage Report in Stepney, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stepney, Greater London, England 11/24/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stepney, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, City of London, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon, City of Westminster, Barnet, Newham, Dagenham and Paddington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Internet
United KingdomMuswell Hill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • ahmadjamal00 Ahmad Jamal (@ahmadjamal00) reported from Barnet, England

    @ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?

  • Zaaiinn93 Zain mansoor (@Zaaiinn93) reported from Ilford, England

    Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    @ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.

  • BearsTravel Bears Travel Coffee (@BearsTravel) reported from Ilford, England

    @ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • kentausuk Kent Le (@kentausuk) reported from Poplar, England

    @ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!

  • TinuErin tk. (@TinuErin) reported from Eltham, England

    @ThreeUK just here to tell you that you’re the worst thing since ikokore

  • svenherold Sven Herold (@svenherold) reported from Wandsworth, England

    @ThreeUK any plans to finally roll-out e-sim support for Apple Watch?

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • lostmikeys M I K E Y (@lostmikeys) reported from Ilford, England

    @ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.

  • xubeifang 许北方xubeifang (@xubeifang) reported from Walthamstow, England

    @ThreeUK I don't understand why the third is always not or broken.

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarconeLoredana Loredana (@MarconeLoredana) reported

    @ThreeUKSupport You guys are *************** now. Now your increasing my monthly payments £5 because the bank cancelled my direct debit because YOU took £1000 which you had no right to! You haven’t fixed the problem or dealt with my complaint

  • DazTerrible DazTheTerrible (@DazTerrible) reported

    @aknott94 @ThreeUKSupport Exactly the same as me mate, because of all the problems they are cancelling my contract and not charging me

  • ContentedMuslim Tanim Quraishi (@ContentedMuslim) reported

    @ThreeUK why is your internet so crap.

  • emmalucypowell Emma Powell (@emmalucypowell) reported

    @ThreeUKSupport Thanks. If I wanted to cancel my policy, do I need a policy number though?

  • timhorne85 tim (@timhorne85) reported

    @ThreeUKSupport, unfortunately it’s been 3 weeks now that my 3/4g coverage has been unacceptably disgraceful!! 0.12 meg most of the time and can’t even watch YouTube with these awful speeds!! What’s happening with the network here in Killin as you’re not updating us!!

  • ClarkVolo Claudio (@ClarkVolo) reported

    @ThreeUKSupport Good morning. I was wondering if you could help me: I have 5G for the Home and over the last weeks it has been unstable. Since last Friday, the Internet connection has been too slow! I tried contacting the chat service but it doesn’t support Home Broadband.

  • TLvdHE tim (@TLvdHE) reported

    @ThreeUKSupport Hi Fraser, the problem is with the entire customer support process. No one in the organisation takes ownership. I am getting passed around from person to person on live chat, phone and twitter. I am made to feel like an inconvenience to the team.

  • DrewFabolous 🅳🆁🅴🆆 (@DrewFabolous) reported

    @ThreeUKSupport hi Pete, your online service are not very helpful. I can see when I log into my 3 app it infers an upgrade is being actioned, which I do not want. and I have now been sent two security codes ? - this is very confusing and unhelpful. is anyone else able to assist pls thx

  • StuInAus Stuart Allsopp (@StuInAus) reported

    doesn't listen to the words I speak and is robotically stuck in his script, his "solution" is setup a new email account somewhere that will be validated by the @ThreeUK system. Except I have no idea what is valid as they don't accept valid domains ALREADY.

  • davidL0ND0N David (@davidL0ND0N) reported

    Worst service provider and customer service @ThreeUK @ThreeUKSupport 👎👎