3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Hackney, London, Camden Town, Southwark, City of London, Islington, Wandsworth, Ealing, Harringay, Croydon, Newham, Kensington, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Zain mansoor
(@Zaaiinn93) reported
from
Ilford, England
Finally decided to leave @ThreeUK horrible service horrible staff avoid at all costs. I was a customer for over 6 years so trust me you can take my word for it.
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
@ThreeUKSupport Well you obviously do as the phone picks it up - so you’re telling me to turn off 5G so I get a poorer service??? Was told network upgrades etc. Get your stories straight
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport Yes and I was advised to cancel my direct debit and all would be fine. I phoned them end of December. I’m really not happy I was assured that this would not happen and now you guys have cut me off. This is really poor management. It was a payment holiday break I asked for
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B
(@B96576019) reported
@Keir_Starmer @ThreeUK This does NOT put money in poor people's pockets the big businesses will barely miss this data, another gimmick by a government that has zero poverty policies, being supported by a increasingly looking weak Labour party!!
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Sophie Brooks
(@sophiebrooks001) reported
Been waiting over an hour to speak to someone @ThreeUK about being overcharged on contract! Terrible customer service.
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Martin Butler
(@Butber) reported
@ThreeUKSupport Still can't login to the app or the website
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Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport I will indeed try that and have requested a sim also. What does it mean if 3g works when 4g doesnt? Does it mean I need to go into my settings and make the change every single time I have an issue?
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Graham Markall
(@gmarkall) reported
@ThreeUKSupport Registering again fixes the problem. If an account is deactivated, why doesn’t your website or app say so? And why deactivate accounts of paying customers?
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Lucy
(@lucymuchenje1) reported
@ThreeUK not happy with I asked to pay my outstanding bill for a December in January when I started my new job, after agreeing and saying my services would be the same you guys have cut off my phone bill. I can’t cal anyone if I had to in an emergency 😡😡
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Simone Royal
(@Simone55865994) reported
@ThreeUK Are ThreeUK donating any much needed digital devices to school children need them for online learning? Even old, refurbished stock could be the difference for a young person's future. I'm not a parent...but this is such a solvable issue.
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Ian Bowler
(@IanIanb1976) reported
@ThreeUKSupport Your a joke.Mutually cancelled my contract in Nov due to coverage. Letter today to say I owed £32.60 in unpaid bills. Told was due to non return of router, I proved I returned it. Didn't want to refund me. 2 hours later I get a refund. Shocking customer service!
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!