3 (Three)

3 (Three) Outage Report in Stepney, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stepney, Greater London, England 10/26/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stepney, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of London, Paddington, Croydon, Kensington, Hackney, City of Westminster, Hampstead, Hammersmith, Sutton, Waltham Forest, Kingston upon Thames, Fulham, Wembley and Newham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomPaddington Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomKensington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • glosuk68 glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • Becksibee Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @acameron78 @ThreeUKSupport I had the same issue in Mexico two weeks back. I am interested in why.

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • FedPoulton The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • devils50 Simon Devlin (@devils50) reported from Poplar, England

    @ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • chappell_lewis Lewis Chappell (@chappell_lewis) reported from Camden Town, England

    @ThreeUKSupport I have no signal, sim no longer works. Can you look into this pls

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

  • justifyles Justin Fyles (@justifyles) reported from Hackney, England

    @ThreeUKSupport E8 goes in and out, and whenever I am near tall buildings, the signal also goes in and out :(

  • BankerJase BankerJase 🇬🇧🇪🇺🏳️‍🌈 (@BankerJase) reported from Camden Town, England

    @PositiveLad @ThreeUK Vodaphone for me and their network is very good in the city

  • FedPoulton The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MyXboxLive MyXboxLive (@MyXboxLive) reported

    @ThreeUKSupport I've been informed that my service was cut off on the 20th December due to high usage abroad (total usage was ~4GB... not that much). I have been contacting customer services since November to try and sort this and nobody thought to tell me that I was being cut off and isolated

  • a1vicster VictoriaCC (@a1vicster) reported

    @ThreeUKSupport In the last hour. I am unable to use it, despite being assured that this wouldn't happen, as the issue with the bill was resolved.

  • ajayk9999 Ajay (@ajayk9999) reported

    @ThreeUKSupport Look at the signal quality with WiFi. Without WiFi there is no signal at all

  • HereTooComplain D (@HereTooComplain) reported

    @ThreeUK @ubereats_uk Why is it that all I ever get off three is a really bad speed on phone? 0.35 download speed. What am I suppose to do on that? Pay for no service all the time? Why don't you fix your network?

  • ajayk9999 Ajay (@ajayk9999) reported

    @ThreeUKSupport I took a contract with 100 GB data in September to support me in case of no WiFi at home. I moved from Vodafone. However since day 1 your signal is non existent. I kept getting assurance that your team is working on mast to@improve signal but seems that was not correct info

  • breadhead1234 Joe Public (@breadhead1234) reported

    @ThreeUKSupport @ajayk9999 Ajay, they’ll just take you through endless troubleshooting crap like turn on data roaming or switch on and off as a delay tactic…

  • HoneyToaster Burnt Toast (@HoneyToaster) reported

    @johnoceallaigh @ThreeUK Exact same problem here - this is ridiculous that it has been going on for so long

  • emartin0157 LovingDaddy 💕 (@emartin0157) reported

    @ThreeUK Just joined three my signal is terrible good job it's only PAYG I'm gutted though

  • timfishy Tim Fish (@timfishy) reported

    I've been a @ThreeUK customer for probably a decade but I'm not paying an additional £60 per month on top of my contract if I need to be abroad for extended periods

  • flololo Florin Dumitru (@flololo) reported

    @ThreeUKSupport I had taken a sim only in Nov-Dec 2015. Sim not working with different phones. Asked to cancel in the 14 days cooling, but was pushed to hold to it for 3 months. Asked to cancel, but nobody listened. after 3 months where the DD was not paid, @ThreeUK decided is best to default me