3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Enfield Town, City of Westminster, Southwark, Hackney, London, Paddington, Islington, Croydon, Hammersmith, Hampstead, City of London, Newham, Harringay, Camden Town and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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alan
(@tvpe2diabetes) reported
from
Walthamstow, England
@ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Anj
(@anjanaann) reported
I think it’s time to cancel my contract with @ThreeUK the download speed sucks, what’s the point of paying for unlimited data when the service sucks!
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EconomicDevelopment
(@shdcecodev) reported
@ThreeUKSupport Is the signal down again in PE11?
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Dan Stevenson
(@Danieloopspedro) reported
@ThreeUKSupport So I've lost a week on a data pack with no warning or heads up? What a waste of money, I understand issues)problems but not even a message to warn customers is poor form
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Taylor
(@TaylorConboy) reported
@ThreeUKSupport why are you constantly carrying out maintenance? (5G home broadband) - 6mbps down doesn't cut it. When is 'maintenance' going to be complete so I can enjoy a satisfactory service? SE4 1YA
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Stewart Griffiths
(@scubastewart) reported
@ThreeUK Awful service from Three UK. Ordered 24mth contract home broadband ystday. DPD deliver - no SIM CustServcs can only send replacement by Royal Mail, just before RM strike, will arrive too late for me going away. Rubbish service, so cancelling before I even get started.
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Andy Wright
(@andrewwright2) reported
@ThreeUK my connection has been switched off. No explanation. No arrears on account. People in shop can’t help. Apparently the team overseas that could help knocks off at midday UK time. Not much use. It’s now preventing me from accessing banking etc. anything you can do to help?
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Chris Merriman (ChrisTheDj@c.im) 🇺🇦
(@ChrisTheDJ) reported
@ThreeUKSupport I followed these instructions to the letter but I can't connect to a network that isn't there. There are similar issues reported in the community pages going back to October and no fix.
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kiera 💫
(@kierawatchestv) reported
@ThreeUKSupport Hi-- we arrived in the US last night and my Dad's phone still hasn't activated Roaming? He has no service or even phone signal to get a code try to log into his Three app to check why. Roaming is all set up in his settings so should be working. Can you help?
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Rosa 🐀
(@kcallatasor) reported
@ThreeUKSupport My brother has the same device and his is working totally fine. Mine comes up with an exclamation mark next to the 4G and doesn't work. I am going to be quite dependent on mobile internet for this trip so it's quite an issue if I can't get it 😟
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Aynul Shakib
(@shakibito) reported
I called @ThreeUK for a phone.I didn’t like the offer, and hangup without ordering. After a while a scammer called claiming from Three, and offering a phone. It’s not the first time as three customer facing this. Is Three really complying with Data policy? #dataSecurity #ThreeUk