3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, London, Newham, City of Westminster, Hackney, Waltham Forest, Poplar, City of London, Islington, Tower Hamlets, Croydon, Merton, Wallington, Southwark and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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REJComp
(@rejcomp) reported
@ThreeUKSupport Wifi? Yes, FROM MY TETHERED PHONE.. still doesn't explain why previous to this problem I'd get 1-5Mbps on 4g and 10-20Mbps on HSPA+ or why the 4g data rate is so bad! I ended up just switching to 3g on a permanent basis as 4g was unusable.
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Matt
(@_MVTTP20) reported
@ThreeUKSupport Thanks for that. Was more helpful than your chat support!
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport same problem again. Can't get on any apps when at home .piss poor signal. 3 times the H symbol has gone from the screen
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Geeman
(@GeemanHD) reported
@ThreeUK Any chance you can check your transmitter in Hd3 Huddersfield. I had perfect service, but in last 2 weeks it's zero. I cannot get any web service. No 3g 4g
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Matt
(@_MVTTP20) reported
@ThreeUKSupport experiencing really slow speeds in Leeds City Centre today, quite disappointing really.
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Phil Davis
(@ferretd69) reported
@SkyHelpTeam How comes you get network issues fixed so quickly but @ThreeUKSupport take weeks? Have you got any tips for them @Three_Is_Broken normally has some ideas.
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Ben Jevins
(@Jevs1992) reported
@ThreeUKSupport Wf1 4 area. I get good signal just rubbish speeds to say it is meant to be 4G
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Andrew Jones
(@MrADJ) reported
@ThreeUKSupport Yes today. It rang earlier, but stopped working again there within the past hour. Not sure why the old sims still work with their previous network providers.
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Мэтт Бенсон
(@mattybuk) reported
@ThreeUKSupport - we have had a problem with signal for about 3 months now and the support site is saying that engineers are busy working to fix it asap - and has been so for months. What's the deal?
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REJComp
(@rejcomp) reported
@ThreeUKSupport I thought that might be the case as the upload speeds on 4g are ok but as downloads have been slow for at least a couple of YEARS is there ever likely to be a solution? or am I just best sticking with 3g until 5g reaches and then 4g should become less congested.