3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Newham, Harringay, Islington, Hackney, City of Westminster, Camden Town, Southwark, City of London, Wandsworth, Ealing, Croydon, Kensington, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Phone | |
| London |
Internet | |
| Newham |
Internet | |
| Harringay |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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michelle tape
(@michelletape16) reported
@ThreeUK are literally the worst company I have ever dealt with! One year on still taking 4 lots of payments from my bank, no refund as promised. On the phone again to them for the 8th time this month
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𝖁𝕬𝕷 🜏 3/3
(@levalithan) reported
@ThreeUK my mobile connection has been dogwater all day and has been inconsistent for the past month please fix it
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Kyle
(@KyleIOWromans) reported
@lufcgilly @EE I had the same problem. Wanted iPhone 13. They put me through days of delays promising to beat my £39 a month through @ThreeUK and then said ‘best we can do is £56, but it’s worth it’ yeah mate nearly an extra £400 over 2 years. Left after 10 years.
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Jon Smith
(@jonsmithmusic_) reported
We are now on day NINE of Square Trade Insurance unable to file a claim on my account for my @ThreeUK phone. That is 9 days being without a phone even though I pay close to £15/month to resolve issues like this within 24-48 hours. @ThreeUKSupport
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Nathan Price
(@thegamer6701) reported
@ThreeUKSupport Hi my 5g hub keeps losing signal and the network light turns from white light to a blue light making the strength of the Internet super super slow! I've not moved it from the place its been since day 1 (Day 1 full signal amazing speeds) but now this issue
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Sophie Smith
(@SophieSmith86) reported
Every time I go back to the UK I make the mistake of going with @ThreeUK. Pay for data top up, internet immediately stops working, no trouble shooting options work, directed to three different teams, no refund, no resolution. 🙄
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Shane D
(@CoasterGeekWeb) reported
@ThreeUKSupport Hi Kirsty, yes I’ve been checking the fault checker and there hasn’t been any changes to it since Saturday 16/07. Surely we can claim some compensation or something for nearly a week of no service and not even a date of when you’ll fix it?
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Alec Edwards
(@alec46819) reported
from
Minster-on-Sea, England
Hi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us
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Mike Dailly™ 🏴🇺🇦💙
(@mdf200) reported
@JaTekken @ThreeUK It's especially bitter as I've recommended lots of people go to @ThreeUK if they want proper roaming without stupid charges. So time to find the cheapest UK one, and leave three - now they've had their PR news story....
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Lojain Al
(@LojainAl5) reported
@ThreeUK we bought your overpriced £25 sim from the airport and it didn’t work. Went to a three shop and they REFUSED to refund us or even replace the faulty sim. We paid another £15 for a new sim and still can’t get a damn refund #rubbish #threeuk #dontnuythree