3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Southwark, London, Kensington, Hackney, Epsom, Tower Hamlets, City of Westminster, City of London, Paddington, Camden Town, Newham, Hammersmith, Edgware and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Steve Harrison
(@stevejh1973) reported
from
Poplar, England
@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Natalie Turner
(@skippinginheels) reported
from
Camberwell, England
THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Graeme
(@Gcrobb) reported
from
Merton, England
@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK @SamsungUK Flip3 is a brilliant little device. I love snapping it shut after I've been on one of my weekly calls to your customer service line in an attempt to get updated regarding the 21 day blackout of cell service in my neighborhood. Thankfully SIM was easy to swap for a working network
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jason
(@jasonhp5) reported
@glo_bank @ThreeUKSupport I have the same in Spain. Three network keeps logging on to Yaigo and then Internet is so slow. I keep manually changing network to Movistar and Internet is fine. 5mins later the phone overrides my settings and kicks me back on to Yaigo.
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lucinda
(@lucindaborrell) reported
@ThreeUK is an absolute disgrace of a service. Ordered upgrade on Weds, had confirmation say delivery on thurs. This morning, still not arrived only to be told when I complained that the phone "hasn't been in stock for weeks" - but if I want for £4 extra I can upgrade again
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🧩Charlotte
(@01charliesun) reported
@ThreeUK your service has become absolutely shocking! What is the point of paying for a contract when the phone doesn’t work most of the time to make calls or send texts and the phone has to be connected to Wi-Fi to work? Please sort it out. This has been months!
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Kostya L 🇺🇦
(@LawyerKostya) reported
@ThreeUKSupport Thanks Holly, I’ve already been through this with the customer service team. My options are: accept that the connection is bad but at least the contract is cheap; or pay more to another provider and have usable internet.
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daniel bullock
(@xxdabxx) reported
@ThreeUKSupport Another week, still no further along and multiple examples of the worst customer service I have experienced in some time. How do I escalate the matters to someone that can take it seriously and doesn't just keep repeating canned statements
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lucy ford 🍊
(@lucyj_ford) reported
@ThreeUKSupport hi! my wifi and data have both been down for almost 2 days now and has made working near-impossible. have been told it’s issues in my area but would have appreciated some communication instead of having to ring twice. thanks.
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Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK There's at least 500 people in my neighborhood you've left without service for the last 21 days with 0 updates on when you're going to fix the cell towers.
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Pete Wright
(@CSI_Pete) reported
@ThreeUKSupport Hi. Lots of people seem to have this issue. But there’s nothing on MyThree except trying to sell me an upgrade 👍
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Julian Lane*
(@julesspaceman) reported
It’s easier to talk to the dead than it is to @ThreeUK. Got to be the worst call centre on the planet.