3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Fulham, Newham, Hackney, Southwark, City of Westminster, Croydon, Wandsworth, City of London, Hammersmith, Enfield Town, Paddington, Islington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
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Dean Carr
(@DeanCarr15) reported
from
Camden Town, England
@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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α
(@hibouxchouette) reported
from
Enfield Lock, England
@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️
(@Aristifabi) reported
from
Poplar, England
Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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(@junaid036) reported
Lol how can I update my contract and then my sim just stops working it’s been 3 days Fix up @ThreeUK
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Amy
(@AmyAmy2312) reported
@ThreeUK I set up mobile broadband in March 2020 but not even using it because the signal in my rural area & the capacity for usage with multiple devices was poor. Just tried to cancel & you want nearly £200! Every other company trying to help people financially in a pandemic...
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livetweet
(@wechatshit) reported
@ThreeUKSupport Well unfortunately I’ve called three many times before ordering the phone however not one person mentioned this to me. I’ve been a loyal customer since 2012 with three so I was really surprised I wasn’t offered a good deal let alone getting free air buds with the purchase.
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Blunt Ted Talks-YouTube🖤🤍
(@BluntTedTalks) reported
@fan_feud @geordietom3 @ThreeUK Three hate me, i got 3 contract years ago, same minth they installed a mast on roof of flats i lived in, from that point onward my signal was dead, wouldnt let me out the contract on a phone i couldnt use at home..wankers
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kiera jayne 🥸
(@akumajai) reported
@ThreeUKSupport my problem is how quickly the data goes and how little you get for 10 pounds... i got my data o be able to 1.communicate with family whilst i have no home internet and 2. to do college revision and it feels like i’m getting ripped off as i am on obviously a money crunch it’s hard
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Ants on Screen
(@antsonscreen) reported
116 minutes of customer service calls later I finally managed to leave @ThreeUK broadband.
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Jo Bradbury
(@JoSmith79) reported
@ThreeUK & @ThreeUKSupport please can someone arrange for the inbound call centre to have broadband as the poor souls can’t email out? I mean, any one else ever heard of a communications company that can’t communicate? 🤔 #threeisanabsolutejoke #threedontknowtheirownrefundpolicy
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JOLOV - Author
(@LovellAuthor) reported
@ThreeUK your website reports no problems again for 4G in Brean, Somerset. Yes, the signal is strong, but there is no data throughput. Been like it for weeks (esp weekend) lucky to get 1Mbps yet can get 10x on 3G. Why is it so bad?
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Your favourite Bratz doll
(@MellowMaggie_ox) reported
Is there a mobile network where their customer service speaks English? Because @ThreeUK customer service is so crap and I’ve had enough