3 (Three) Outage Report in Stepney, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Newham, Kensington, City of Westminster, Hackney, Waltham Forest, Poplar, City of London, Islington, Tower Hamlets, Croydon, Merton, Wallington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| Newham |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Kensington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Compass Residential 'HERE TO HELP YOU MOVE THERE'
(@compassresiden1) reported
from
Barnet, England
@ThreeUK I’ve had 1 bar all day. What’s going on? #service
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever had to deal with. Please do not use them 😭 absolutely horrific.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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#KeepOurNHSPublic
(@SaraSadEyedLady) reported
from
Camberwell, England
@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Happy Niall Year 🇺🇦🏳️🌈🏳️⚧️🦖🦕
(@nialltg) reported
from
Hackney, England
@tsamasaurusrex @ThreeUK the WORST. i will when i get my next phone.
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Compass Residential 'HERE TO HELP YOU MOVE THERE'
(@compassresiden1) reported
from
Barnet, England
@ThreeUKSupport Thanks and maybe send a service message to users so they don’t have to wonder why they have no service. Have a good night.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Leigh Regan
(@LeighRegan73) reported
from
Romford, England
@ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Stuart Bonathan
(@stuartITV) reported
from
Southwark, England
🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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James Ross
(@JrRoss26) reported
from
Islington, England
@ThreeUKSupport I’ve had no service on my phone since this morning. Please advise ASAP.
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@ThreeUK @ChelseaFCW @ChelseaFC Thanks for your help on that. Shame an alternative date couldn’t be arranged but unfortunately my surgery cannot be postponed.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Science 🧬🦠🧫
(@PurelyPolitic) reported
@ThreeUKSupport do you have mast work taking place anywhere near Shropshire or West Midlands? The service has been non existent and the data too the last three days. It’s very disheartening to have no warning if so and makes me question why I’m paying £26 for this experience.
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bongostyli
(@bongostyli) reported
@ThreeUK what's going on with the 5g broadband in w2? Been down all day and much of yesterday too
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Danielle Rintoul
(@DanielleRintoul) reported
@ThreeUK Worst network for customer service having no luck been on the phone for hours today!
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Alan Odgers
(@AlanOdgers) reported
@ThreeUKSupport Yes trying to cancel a contract
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Lisa Robinson
(@lisarobinson05) reported
@ThreeUK is there an issue with your network today? Had calls from other numbers saying I’ve called them. All very similar numbers to my own
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K
(@KezJH14) reported
@ThreeUKSupport Was told it should have been fixed yesterday? Been a customer for a week and this has happened twice already
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gokcenerdem
(@gokcenerdem) reported
@ThreeUK is known as one of the main UK operators but does any other operator customers know that they charge their customers even to reach to their customer services when they are in need of help. This is a telecom co btw!!! #theworstukoperatorintelecom
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Routinely Rateled
(@radek_ratel) reported
wells, either that was a scam call from 0333 338 1001 pretending to follow up my complaint, or @ThreeUKSupport have some issues with their outgoing caller ID. Number didn't match up with the one stated in the text message.
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Emma Staples
(@ELStaples) reported
@ThreeUKSupport I opened the app but didn't need to sign in so it was probably that triggering it. We were looking at the 4g broadband options for our area. Thanks
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amy
(@ammylou1985) reported
@ThreeUKSupport Managed to get through but been a complete mess. Took a new contract out for an iPad which never arrived then was meant to come today and then DPD inform me 3 had cancelled it. But 15 advisors couldn’t tell me why or what happened!!! Completely lost all faith in 3