3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Harringay, Hackney, Beckenham, City of Westminster, Kensington, Fulham, Newham, Southwark, Croydon, Wandsworth, City of London, Hammersmith, Enfield Town and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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mark squillario
(@MarkSquillario) reported
from
Barnet, England
@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Ingram MBE
(@PhilipIngMBE) reported
@ThreeUK The detail is not for public consumption but rest assured that I will never ever recommend Three - you have no DM details, your phone customer service is shocking and emails don't get responded to!
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Sarah-Louise Wright
(@SarahSon1995) reported
Has anyone else with @ThreeUK noticed their signal is total pish? Phone barely works on 4G even in good network areas.
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport Power's back up in the area. Any news on the return of service to BB10?
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Russell Middleton
(@rjmiddleton) reported
@ThreeUKSupport @ThreeUKSupport I've tried it in Mac Chrome and Firefox, and Android Chrome - doesn't work in any. You have other people Tweeting you with the same issue. The Three PAYG is also broken (see screenshot). If I DM you the issue can you resolve here?
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Zahra Khozema
(@Zahra_Khozema) reported
@ThreeUKSupport I get charged a **** load for international calls that's why. I got in through the portal finally thanks
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Joanna Freeman
(@thejffreeman) reported
@ThreeUKSupport @capturefilms I’ve been the same! I was out for 5 hours the other day! The signal has been on and off, mostly off, since Thursday last week! Appalling service!
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Ali Ⓥ
(@Ali_Bish) reported
1/2 Upgraded with @ThreeUK was given the wrong colour handset. Figured it's not a big deal but the handset is just not working for me. Called to see what could be done as I'm a loyal customer with 3 contracts and nothing can be done? Was told I should have tried the phone instore
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Russell Middleton
(@rjmiddleton) reported
@ThreeUKSupport @ThreeUKSupport finally able to access chat by using a UK VPN (I'm in the US). Appears your chat doesn't work overseas. How are less technical users meant to use this service?🤦
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Sarah
(@b_sqee) reported
@ThreeUKSupport I’ve spoken to the complaints team, customer services and everyone I possibly can at three. I get told it’s being sent out again, then it’s not, I feel lied to every time.
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THE QUINTESSENTIAL CARE FREE BLACK BABE
(@ShamRUOkay) reported
@ThreeUKSupport why do I have no cell service? What is going on???