3 (Three) Outage Report in Stepney, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Southwark, Stanmore, Woolwich, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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James Jones
(@Illustrious8) reported
from
Stratford, England
@ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUK I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Alfie ☕ Coffee God
(@QuantumCaza) reported
from
Islington, England
So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Mark Harrison
(@snorkielondon) reported
from
Bromley, England
@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.
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Darren Briody
(@DAZZABRIODY) reported
from
Islington, England
@ThreeUK hi I’ve received post for a 3 account but the person named doesn’t live at my address can u help thanks
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport Good afternoon. Welcome to day 7 of zero internet service in the YO11 area. £20 per month for unlimited internet with a Huawei home router +two phones with separate £20 and £10 contracts. For at least a week, we have internet speeds of 0.4 mbps Unusable.
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Shirleigh
(@ShirleighShirlz) reported
It's done! After 15 years of being with @ThreeUK, I've made the switch to @SkyUK because Sky provided fantastic customer service compared to the horrendous treatment I got from Three. Also, I'd prefer to pay £39 a month for a Samsung Galaxy S22 than the £61 a month 3 offered me.
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🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼♀️🌎🌍🌏
(@TweetsWithBite) reported
@ThreeUKSupport I’ve since found out (from a letter from Three I received while I was abroad) that Three changed my contract plan to unlimited data/calls/text from previous plan that was unlimited data/text/200 min calls. I never requested or approved that change.
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Anna
(@toodlingdown) reported
@ThreeUKSupport Hi, pls could you help. I lost my phone on hols a week ago and am waiting for usage report and notification that the handset has been blacklisted for insurance. Spoke to someone on Saturday and gave them IMEI etc but not heard back yet. Thanks.
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Tanya Sparham
(@tin_tan_89) reported
@ThreeUKSupport I have no signal and even though you say it’s good it is so bad. After checking everything webchat advised they would allow me to cancel with no fees for both sim only contracts. From the conversation today that doesn’t seem to be happening
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Jerome
(@MonsieurValroux) reported
@GeorgeMonbiot Same kind of issue with @ThreeUK as I was moving back to France. I did everything by the book except... confirming I still wanted to stop using the number I cancelled... The SIM card was in the boxes in a van. Threats to sue, collection company... I just blocked them all.
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport This happened to me when I rang to cancel mine because I had no signal at home, told I could cancel for free and then sent a bill for £300 and the transcript of the call was all weird and didn’t cover what was discussed at all.
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Abbeygold
(@capricorn_gene) reported
@ThreeUKSupport As high as over £60? It is unacceptable… Kindly fix this, please.
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Sarah Parmenter
(@sazzy) reported
@ThreeUKSupport I did - well they told me they did, yes. Both Dad and I have been long-term customers of Three, this was a disappointing interaction to say the least. I’ll be moving my network. 🥺
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Cal Jones
(@bugsearole) reported
@ThreeUKSupport can you advise if 5G is down in the Merseyside area?? Have called up just did a reset to WiFi. Still can’t get 5G in my phone or WiFi for more than a few mins