3 (Three)

3 (Three) Outage Report in Purley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Purley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Purley, Greater London, England 12/10/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Woolwich, City of Westminster, Hammersmith, Kensington, Southwark, Wandsworth, Hounslow, Redhill, Morden, Croydon, Sutton, Southall and Fulham.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomWoolwich Internet
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • djjjfrost Jumpin Jack Frost (@djjjfrost) reported from Croydon, England

    @IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Lambeth, England

    @ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

  • FedPoulton The Fed (@FedPoulton) reported from Lambeth, England

    @ThreeUKSupport Tried that, doesn't work. Didn't expect it to, because this is not an overuse problem. Greyhound lane has been like this for years. It is obviously a weak/faulty signal. The local transmitter needs repairing/boosting. Please get it sorted. Thank you.

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

  • shadlx Richard Williamson (@shadlx) reported from Camberwell, England

    Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.

  • M3lanieJC 🍉Melon 🍉 (@M3lanieJC) reported from Camberwell, England

    @ThreeUKSupport Yes, I’ve just checked that. I’m without a phone now, please let me know how you can resolve this. I’m able to go to my local store after work but only if they can help

  • helloshaunni SHAUNNI⚡️ (@helloshaunni) reported from Lambeth, England

    @ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

  • FedPoulton The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • NeilEvansRocks Neil A.Evans (@NeilEvansRocks) reported from Camberwell, England

    @8lettersuk @ThreeUK I cancelled Three after being properly evangelical about them for years: two issues bugged me they seem to rely on other people’s cells in central London many of which have long term faults and issues with billing, not being able to streamline the couple of accounts billing dates

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @ThreeUKSupport I am no longer able to access the app . It says verify email after I enter it , error comes up when I click help it says nobody available to help. 🤬

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService

  • wenjietourism Dr Wenjie Cai (@wenjietourism) reported from Bromley, England

    @ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • andretheprod FAKE OUT NOW‼️LINK IN MY BIO (@andretheprod) reported from Lambeth, England

    @ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

  • tobeconfirmed Ramzi Yakob (@tobeconfirmed) reported from Bromley, England

    @jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • FedPoulton The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • fmcleanphoto Fiona McLean Photography (@fmcleanphoto) reported

    @ThreeUKSupport I've been a Three customer for almost 10 years. I've never had this issue before. It's not my cache that's the problem, it's your website. I've tried logging in on Safari (the browser I regularly use) as well as on Google Chrome and Firefox. It's not working on any of them.

  • RogerNewb Green Card Design (@RogerNewb) reported

    @ThreeUKSupport The modem is standalone. I just use it as back data for when I visit elderly parents who have on internet connection. It’s never been attached to an email address. I’ll try now

  • mullac78 Cal (@mullac78) reported

    @ThreeUK my iPhone says no sim card installed. Which is not the case. I am now in the US with no phone or data!!!!! Please can you help?????

  • Allan56846678 Allan (@Allan56846678) reported

    @ThreeUKSupport I've tried that but I still get no service from walthamstow all the way to Stratford then it picks up the network again I think a few of your masts are down

  • grynger Leon (@grynger) reported

    @ThreeUKSupport You can’t register on virgin Wi-Fi it directs you to a three help page to ask to install the configuration. The issue appears to be no SSID for three at these stations and possibly others on the underground

  • goalkeeperdoyle J (@goalkeeperdoyle) reported

    I’ve had enough of @ThreeUK terrible signal coverage throughout the country, annual price rises and their scrapping of free roaming. I will be ending my contract with them and would like people to know and try to avoid them. I look forward to a generic twitter admin reply

  • grahapm grahap (@grahapm) reported

    @ThreeUK @ThreeUKSupport A scam? A scam is I went into your store was sold a contract I’m on day 10 no service tried to cancel your customer service team say there is no cooling of period in store and it will cost me £242 to cancel that to me is a scam

  • JamesNi18377276 James Nicholls (@JamesNi18377276) reported

    @ThreeUK I have home signal which is being discontinued. I am trying to get WiFi calling on my phone but I cannot get it. My phone will do WiFi calling, and I was told that my account settings need to be changed. I have tried calling and using online chat to no avail.

  • angray81 angray (@angray81) reported

    @ThreeUK So ended my contract with you on 18th may but you took £10 for month 18/05 to 17/06 ? Then final bill says refund will be 14 days but it's now nearly end of August and still no sign of a refund . Even after hours on phone to customer service still no refund. ShiteService

  • 52_illusionist Mr.T (@52_illusionist) reported

    @ThreeUKSupport I’ve been calli by this number since June and every time I think it’s been resolved I am proved wrong. I was never issued an early termination bill (I actually wanted the bill so that the new supplier could pay it) instead you continued to take my direct debit for 2 months