3 (Three)

3 (Three) Outage Report in Purley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Purley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Purley, Greater London, England 12/08/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Hounslow, Redhill, Morden, Croydon, Sutton, Southall, Fulham and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomKensington Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • OllyNewport Olly Newport (@OllyNewport) reported from Camberwell, England

    @alexodam @benjamin_cook @ThreeUK @Three_Is_Broken I already have unlimited everything for £20pm, it's the issue of speed and reliability, probably over subscribed

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • missddan MissDD (@missddan) reported from Bromley, England

    Why @ThreeUK is my internet not working again think its time to switch service providers

  • EidHagi eidd (@EidHagi) reported from Lambeth, England

    @ThreeUK fix your internet you bastards. Robbery is what your doing to me

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    @ThreeUKSupport Bit of a late reply. This issue is now irrelevant. Twitter generally used for more immediate things.

  • uksov Barry (@uksov) reported from Camberwell, England

    @ThreeUKSupport why is your 4G so bad in central London, London Bridge and St Pancras area I have to drop the phone to 3G to get any data, you promote 5G, but you haven’t mastered the basics yet, when is this going to be sorted #timetoswitch

  • CMoney_x Diosa🌪✨ (@CMoney_x) reported from Bromley, England

    @ThreeUKSupport My sim isn’t even a year old. It’s definitely your network issue.

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    @ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport Oooo that’s the point, I live in CR42BA and it is terrible here. I work in SM45JD and, I don’t have words to describe how bad it is there. My husband was #O2 and I asked him to come to @ThreeUK he is complaining and saying it has been his worst decision ever to 📱

  • antoniodelafe Antonio de la Fe (@antoniodelafe) reported from Camberwell, England

    .@ThreeUKSupport I would like to know what is so wrong with data in your network. Often have only 3G and even when I have 4G reception data just doesn’t seem to work or works incredibly slow. I’m basically paying for data I can’t barely used or when used is unpractical …

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    @ThreeUKSupport My phone is iPhone 11 Pro Max and my husband is the iPhone X max. Both of them with the same problem. Cmon, I’m regretting to made that contract with you guys!

  • gursharnkbassi gursharnkbassi (@gursharnkbassi) reported from Camberwell, England

    Seriously considering to change my network provider @ThreeUK is very slow... 😡

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    In the centre of London and have another day of terrible coverage from @ThreeUK.

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

  • sarahjrose Sarah Rose (@sarahjrose) reported from Croydon, England

    Maybe @ThreeUK and @ThreeUKSupport are down as well as their network can't think why else they'd ignore me... 🤔

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • Lu_uke Luke (@Lu_uke) reported from Merton, England

    Gosh @ThreeUK has one of the worst internet signal ever in #UK I’ll never recommend it!

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @ThreeUK Ha ha you can’t even get 4g right in London let alone 5g. Seriously shocking service and signal from 3 for months

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaShale Emma Shale (@EmmaShale) reported

    @ThreeUKSupport please please please tell me how I can simply speak to a real support person. I am going around in circles and none of the options are the option I need. Thankyou!

  • Barbz259 Barbara D (@Barbz259) reported

    @ThreeUKSupport Is now null and valid I have spoken to so many different advisers been lied too and been placed on hold for ages o have now lost a number through no fault of my own should be ashamed as a network !!

  • dazwil812 Daz (@dazwil812) reported

    @ThreeUKSupport I tried live chat on Monday and yesterday; about as useful as a wet paper bag. Nothing about why my signal is still appalling; nothing about the estimated completion time of the works in Moray; and nothing about the type of work going on and why it’s taking so long. Shocking.

  • trombiker Oliver Archer (@trombiker) reported

    @ThreeUKSupport Thanks, I've managed to login after re-registering despite having used my Three account for years

  • lukediver5 Luke (@lukediver5) reported

    @ThreeUKSupport hi, I joined Three this week, and I’ve just realised I gave you a STAC instead of a PAC. Is there anything I can do to get my old number back? I actually have a PAC from my old network but obviously got confused in the process!

  • mrmmdepoer Marc Wintermute (@mrmmdepoer) reported

    @ceekayem0 @Keir_Starmer @ThreeUK ...but I am very glad of that, because the far left is literally unelectable in this country and this was proved just over a year ago. I support the leader of my party and that is not a cult.

  • Barbz259 Barbara D (@Barbz259) reported

    @ThreeUKSupport I have waited a month for my old number to be transferred to this network I was then told there was technical issues I decided to cancel my contract with three and move to another network I asked two different advisers for a PAC CODE I was told I do not need one

  • acrossthesevern wrong side of the bridge (@acrossthesevern) reported

    @with_donkeyears @ThreeUK @educationgovuk Never a good look to describe a country you moved to as "backward". I live in a small city. Never once had any problems with any sort of connection.

  • 88TomTom Tom Tom (@88TomTom) reported

    @ThreeUK OMG your call centres that are abroad are the worst!!! I’ve nothing against call centres abroad, but please train and support them to be able to deal with queries effectively. I’ve had issues since July 2020! And I’m still trying to resolve it!! 😭

  • chefbyte Pete Berry Rtd. (@chefbyte) reported

    @ThreeUKSupport Stopped the conversation as was told three was working on my phone mast as a resolution so gave up