3 (Three) Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Kensington, Croydon, Kingston upon Thames, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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- becky💕
(@BeckyJaaynee97x) reported
from
Eltham, England
@ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!
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Tony Warren
(@TonyWarren34) reported
from
Bexleyheath, England
@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Thames Ranger777
(@Ranger777Thames) reported
from
Lambeth, England
@ThreeUKSupport Not good for a customer who buys the watch in the month of may
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🌵 Darcie Caitlin
(@Darrsea) reported
@ThreeUKSupport Potentially, but I did not know about it and am out of the country at the moment - I also think being moved automatically to a service that is more than twice as expensive is outrageous! I don’t really need a contact, can I switch to a pay as you go instead and keep my number?
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پاکستانی
(@khuchkhasnhi) reported
@ThreeUKSupport This is consistent problem btw not inside the station I’m talking about outer area. For example ask any three customer do they get good signals at Stratford they will say No. Three really needs to improve their services in London.
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Cask
(@cask_uk) reported
2/5 Very friendly staff at the store but I cannot fathom how there is a complete disconnect between the stores and the @ThreeUKSupport dept in India. The stores cannot track my order or help me with my missing phone, nor can they call DPD to find out where it is.
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Dale | Dalus
(@Dalus93) reported
@ThreeUKSupport Last one was today and I've just got off the phone with the credit company, I'm awaiting an update on their end. My main gripe was with the seemingly uncapable and/or unwilling customer service agents.
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Paul Hems
(@PaulHems) reported
@ThreeUK I switched to three from smarty coz smarty had no shops. I was originally on 02 but it was crap reception in my area and they didn't offer unlimited text, calls and data for £20. Find the reception is good in 3 n all.
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Dale | Dalus
(@Dalus93) reported
My @ThreeUK experience: Order broadband, says I should get 4G+ speeds Doesnt even meet Universal broadband promise Cancel in cool off period, Three says account balance wiped for troubles. 2 months later chased by credit company, 3 claim error. Month later chased again (cont)
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Shane
(@5HXN3) reported
@ThreeUK @C4Gogglebox Used three 5g WiFi for the past year and never had a single problem. Fast speed and been reliable for me. No idea what you other people are on about tbh
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Blockage-in-River
(@Skiminski) reported
An hour and a half conversing with @ThreeUK and, as usual, they close my issue as "not resolved" then go on their merry way. Its astonishing how poor the service is, for such a big company. I feel I'm the 1% that doesn't get the advertised coverage.
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Beachboi
(@Beachboi9) reported
@ThreeUKSupport I’m staying with @VodafoneUK as bad as they are they’re nothing close to 3’s kind of awful! Fortunately I’ll not have the inclination to consider 3 again for a contract provider.
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twice2blessed
(@maivanatee) reported
@ThreeUK freakin annoyed. Its like they dont read from same script. I am jus about to cancel all 4 contracts in my house and change provider. Cant be dealing with such