3 (Three)

3 (Three) Outage Report in Purley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Purley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Purley, Greater London, England 06/10/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Croydon, Mitcham, City of Westminster, Kensington, Carshalton, Bermondsey, Deptford, Fulham, Southall, Acton, Kingston upon Thames, Isleworth and Brentford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • markariyan125 🇬🇧🇺🇦🇪🇺 (@markariyan125) reported from Lewisham, England

    @ThreeUK I'm a ThreeUK customer and DIDN'T receive the alert.

  • MikeM5517 Mike🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇬🇧 (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton, England

    @ThreeUKSupport I’m out of contract now! After 17 years of substandard coverage, poor support I’m leaving. Not receiving the nationwide alert this afternoon, was the final straw!! 😡😡😡 I have my safety to think about!

  • stuartITV Stuart Bonathan (@stuartITV) reported from Southwark, England

    🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?

  • Monkster1978 Ian Moy (@Monkster1978) reported from Worcester Park, England

    Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK is there a complaints procedure as I am extremely disappointed with the service I have been getting

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK you really are the worst phone provider around

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUK usual crap service ordered a replacement sim inserted waited nothing no signal and I pay good money for this shite service

  • SaraSadEyedLady #KeepOurNHSPublic (@SaraSadEyedLady) reported from Camberwell, England

    @ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.

  • GEECAM george campbell (@GEECAM) reported from Wandsworth, England

    @ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • River_LondonSE 南東ロンドンに住む自由人 (@River_LondonSE) reported from Camberwell, England

    Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • spinneywoods Darren Woods (@spinneywoods) reported from Redhill, England

    @ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • AmmarHajAhmad Ammar Haj Ahmad (@AmmarHajAhmad) reported from Hammersmith, England

    @ThreeUKSupport Can you provide a solution please?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HornbeamThe The Hornbeam Tree (@HornbeamThe) reported

    @GailMyerscough @ThreeUK @ThreeUKSupport I moved from 3 to Lebara after becoming fed-up of 3's customer service; Lebara is cheaper and has much better CS imo.

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @dshensmith @ThreeUK - I’ve been considering leaving @O2 due to their continually declining network coverage in towns and cities, so looking for an alternative. However what you’ve been doing here is a massive red flag, so you’re off my list for sure.

  • johnny_ale2245 JohnnyAlex (@johnny_ale2245) reported

    @ThreeUKSupport Are there problems in tw80jg? no voice or data

  • RobGEdwards96 Robert Edwards (@RobGEdwards96) reported

    @ThreeUKSupport having issues receiving one time passwords taking up to an hour affecting banking, retail and work. Normal text messages come through fine. I have tried all the troubleshooting suggestions such as clearing cache, aeroplane mode, rebooting, reinstalling apps etc.

  • balf338 Balf (@balf338) reported

    @ThreeUK to anyone thinking about 3 internet. Don't do it, horrendous customer service and after missing 2 payments they cancelled my contract and passed it on to a debt collection agency. I had managed to pay 1 month so only had 1 month to pay. Only 3 months left on the contract

  • AndrewFishy1 Andrew Fishburn (@AndrewFishy1) reported

    @ThreeUKSupport Thanks, no issues but congestion is blamed…. Hope it’s better in a few months when the merger takes effect

  • straynextdoor Kim (@straynextdoor) reported

    @ThreeUKSupport so why has it only ever happened when i’ve been on three.. every other person i know with a different phone company has never had this happen. but my father and i have had it since we joined three. this is beyond a joke and im really not happy.

  • baznugent73 Baz Nugent (@baznugent73) reported

    @VodafoneUK I think it’s fair to say since the merger with @ThreeUK it’s no coincidence the mobile signal is patchy to say the least. Very disappointed

  • Plink301 Plink30 (@Plink301) reported

    @ThreeUKSupport Hi, yes still having problems, about 5/6 days now. NW11 6LG

  • straynextdoor Kim (@straynextdoor) reported

    @ThreeUKSupport I have had two scam calls since this morning… i’ve only had this number for about a month and i’m ALREADY recieving scam calls. This is becoming a joke. I will cancel my contract if i have to. STOP SELLING MY DATA.