3 (Three)

3 (Three) Outage Report in Purley, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Purley, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Purley, Greater London, England 12/09/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purley, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Hounslow, Redhill, Morden, Croydon, Sutton, Southall and Fulham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

  • snorkielondon Mark Harrison (@snorkielondon) reported from Bromley, England

    @ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken

  • Edrat77 David Ratcliffe (@Edrat77) reported from Lambeth, England

    @ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • followcbv Madhan (@followcbv) reported from Camberwell, England

    @ThreeUKSupport Network wide issue confirmed that whole network for U.K. down.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • StoilTimchev1 Stoil Timchev (@StoilTimchev1) reported from Camberwell, England

    @ThreeUKSupport I was over charged ina number of occasions so I paced a cap on my account. However I continued to get overcharged (x7 the amount) and when I rang to double check you never placed a cap for me. Then reassured me that you won’t charge me and 4 days later I got charged anyway

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

  • bluemoonstar 🗺🇪🇺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport I've already got an unresolved complaint regarding this which has boe been escalated to the Ombudsman.

  • adizadiva7 Adiza Shardow 🇬🇭 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@adizadiva7) reported from Lambeth, England

    Same here talk about bad timeline lol @ThreeUK

  • thekinaton Jason Sensation (@thekinaton) reported from Wandsworth, England

    I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.

  • bunnah87 Bundy (@bunnah87) reported from Lambeth, England

    @StevenKelly82 @ThreeUK It’s just so shit

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    @taralawrence21 @Three_Is_Broken @ThreeUKSupport Yeah...leave @ThreeUK they are shit

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!

  • SHPETeacher13 Sam Skinner (@SHPETeacher13) reported from Hammersmith, England

    @ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • djc22 David Campbell (@djc22) reported

    @ThreeUK how much longer do I have to put up with a rubbish network while your engineers work on a mast??? My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!

  • jordannnnnnn_1 jOrDaN (@jordannnnnnn_1) reported

    @you_cantstop_me @ThreeUK mine hasn’t been working for days they’re a joke. paying for **** that we’re not getting lmao

  • pburjanec Peter Burjanec (@pburjanec) reported

    @ThreeUK And unfortunately, a lot of my UK-based accounts do not support having a non-UK phone number. This is quite literally an impossible situation to get out of short of hopping on a plane, or doing some rube-goldberg process by shipping my SIM to the UK to a friend.

  • ericdwhite Eric White (@ericdwhite) reported

    @ThreeUKSupport I filled a TPS complaint with details about the call. They will contact you.

  • peasmoldia Gary James Actor 🎭 (@peasmoldia) reported

    @Dorothycharnley @ThreeUK Oh no it’s everywhere Dorothy. I struggle to get a usable signal even in central London now. And why oh why is 3G still so prevalent? It’s utterly useless on smartphones. 🤨

  • peasmoldia Gary James Actor 🎭 (@peasmoldia) reported

    @Dorothycharnley @ThreeUK I’ve been a customer of theirs for well over 10 years now as I travel a lot & the international allowances are excellent. BUT something funny is going on there for sure. The UK signal strength has got rapidly worse of late to the point where it’s rapidly becoming unusable 😞

  • kels80 Kels 💙🐝 (@kels80) reported

    @Daisy_x_x @ThreeUK I will be. My signal lately has been awful too so I actually can’t wait to switch providers

  • nicjac Nicolas Jaccard | Reasonable AI 🤖 (@nicjac) reported

    @ThreeUKSupport Done! Issues in my local area might be triggering it (by forcing it to switch from 5G to 4G) but I do not think it is the expected that the whole router would restart when it is unable to get a signal (or just a lower quality signal). There is definitely more to it!

  • pburjanec Peter Burjanec (@pburjanec) reported

    @ThreeUK I'm literally stuck and all your support does is send me links actioning which requires logging in, which in return is not possible for me since yo send me a verification code to a number that has been blocked by you due to roaming for too long. This is insanity.

  • tyrawilliamsx ty. 🦋 (@tyrawilliamsx) reported

    @ThreeUK wagwan fi yuh network I have definitely paid my phone bill why is everything higgy hagga