3 (Three) Outage Report in Purley, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (64%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Fulham, Southwark, Croydon, Hounslow, Deptford, Orpington, Acton, City of Westminster, Surrey, Eltham, Lewisham, Balham, Surbiton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Fulham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Josh King
(@Mrrking1) reported
from
Longley Green, England
@ThreeUKSupport any reason why your network all of a sudden is probably the worst on the planet? Never known a network go down to much. Absolute piss take when customers can’t get hold of me potentially loosing out on business. It’s every week now. WR65DR
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
So. Do I renew my mobile plan for 12 or 24 months? There’s a reasonable deal for 24 but I’ve never gone for that in my life as it’s a sure fire invitation for things to go spectacularly and irrevocably pear shaped, as they did with @ThreeUK…
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Lizzie Collins
(@Lizzie_Psych) reported
@ThreeUKSupport hello, I currently have a 3 PAYG sim. Is it possible to directly upgrade to a pay-monthly contract without changing the sim card? I want to keep my number and not faff with waiting days for a changeover as it's the same network...
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Peggy
(@PegHead7) reported
@ThreeUKSupport I called last year and was told 2021. I enquired this year and was told they were out of contract. Despite me contact you over months there has been no resolution. Last chat cut off and no call back. Passed about departments. Surely calls are recorded Jenn
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Sam Hailes ن
(@samhailes) reported
Sky tell me my Wi-Fi will be down for the entirety of September. They can't provide a service. So I have paid @ThreeUK an extra £20 so I can use my mobile hotspot this month. Should @SkyHelpTeam pick up this £20 bill? They say 'No'. I say 'Yes'. What sayeth YOU...
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Osborne
(@BillyOsborne17) reported
@ThreeUK can someone send me a message please? Need desperate help
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport stop sending me threatening texts about my bill. Try getting a signal in ng9 area. Now piss off
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Johnny Diniz
(@hoohoojohnnyhoo) reported
@ThreeUK already knows me so well, been with them 8 years with absolute **** service and decided I had enough so just called them to cancel my contract and they didn’t even tried to give me a better deal. Been on the 15 minutes and I am now proud to say I am free of #three
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andrew elsmore
(@andrewelsmore) reported
@ThreeUKSupport Well why was I allowed to close my account without a password . No I was left with I had to travel to a 3 store to get my own money back dont understand why you can't just pay the account I was paying the bill for for the last 4 or 5 years.never had to do it with anything else ?
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ゼベディ
(@SohebH93) reported
Been with @VodafoneUK @VodafoneGroup for 12+ years, bought numerous family/friends to Vodafone, had multiple lines and broadband. On Tuesday I called to upgrade but the best tariff offered was nowhere near @ThreeUK. Disappointed to be leaving w/such poor offer from retentions.