3 (Three) Outage Report in Kew, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hampstead, Islington, London, City of London, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Woking, Croydon and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
@ThreeUKSupport I thought it was yesterday... basically I have the same problems since May. thanks again!
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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ApostlesBarberShop
(@ApostlesBarber1) reported
from
Merton, England
@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡
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Raf
(@Mr_Rafal) reported
from
Hackney, England
@ThreeUKSupport It was...yesterday. There was no network at all but I read you have had problems.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
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Johnathan Barrett
(@Johnathan1707) reported
from
Walthamstow, England
@threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Rosenthal
(@nickrosenthal) reported
@ghargreaves @ThreeUK I've been with this VOIP phone company for over ten years now. About £60ish per month, 12x per year. Let's call it £600 per year, over ten years = "customer worth £6k" to most businesses. Not to this VOIP provider. So instead of arguing, I'm finding a new provider :)
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Sue 💃🏽
(@_SuellenLino) reported
@ThreeUK the worse company in the UK ! 😡 no network at home for 8 months
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Nick Rosenthal
(@nickrosenthal) reported
@ThreeUK So the VOIP provider? They wanted to do a firmware update. And in the process, they rendered my phone "unusable". "Please send it back to us, then we'll check it and send you a replacement out" Cough. Total customer service fail. Actually *refused* to send me one out first!
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Only Mike #MOSH #MUFC
(@MikeTellEm) reported
Honestly @ThreeUK network is so bad. I’ve been with them for as long as I can remember and it’s never been this bad. it’s so bad that when I’m out I have to hotspot from my o2 work phone. Is this life?
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HB
(@HB71783033) reported
@ThreeUK have you a number to speak to someone in the UK customer service and not abroad as been transferred a dozen times been promised call backs by a manager and it sounds like i’m just getting passed around again and again and again and again
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Andy Lockley
(@AndyLockley88) reported
@ThreeUKSupport Clearing the cache hasn't worked. Have tried using Chrome and brave browsers. It's when I log out and click "got another My3 account? Log in now" that I get the issue. My browser auto logs me into my broadband account, I want to log into my mobile account
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Ash UK 🇺🇸🇬🇧
(@Ashuk2020) reported
@ThreeUKSupport Absolutely everything. - Was told my number would port in minutes as I have an iphone, when this is simply not the case - The only way to talk to customer services is by speaking to your cancellations team first, who then transfer once security is verified 3-4 times. Shocking
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Peter Wilde
(@PeterWilde19) reported
@ThreeUKSupport Hi, I ordered a pay monthly sim, with the intent to bring my number over from another network. This sim was due today and the number takeover is supposed to happen tomorrow automatically. The sim hasn’t arrived, and I now worry that the number switch
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Ash UK 🇺🇸🇬🇧
(@Ashuk2020) reported
@ThreeUKSupport How patronising lol I’m not deranged and fully aware of how IVR systems work - but none of the options route you to CS. I asked you to try for yourself but never mind.
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eryn 🦩
(@Erynnn) reported
@ThreeUKSupport We have had no wife on our Three 4G rooter all day and our phones are also not getting any signal. Quite challenging when trying to work from home... are there problems at the moment in our area?