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3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kew, England

The most recent 3 (Three) outage reports came from the following cities: Enfield Town, London, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hammersmith, Hounslow, Wandsworth, City of Westminster, Wembley, and Islington.

CityProblem TypeReport Time
Enfield Town Phone 8 hours ago
London Phone 8 hours ago
Southwark Internet 14 hours ago
Tower Hamlets Phone 14 hours ago
London Internet 15 hours ago
Barnet E-mail 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • snkhan
    Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

  • tvpe2diabetes
    alan (@tvpe2diabetes) reported from Walthamstow, England

    @ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • JustKellyC
    Kelly 💙 (@JustKellyC) reported from Islington, England

    @ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • Chaz_CFC
    Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • rowmeomeomeo
    mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • stevekennedyuk
    Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • zeitgeistlondon
    Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • leaaCastle
    ♡leah (@leaaCastle) reported from Islington, England

    My advice for today would be. Never get a phone contract with @ThreeUK

  • andysaw
    Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!

  • ShaneyFirkins96
    Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • rowmeomeomeo
    mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • CaddyTHFC
    caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • MattGiles1993
    Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RishiB91
    RB (@RishiB91) reported

    @ThreeUKSupport Yes I am, I’ve tried everything but nothing seems to work. I’ve read on your twitter feed that some other three customers are encountering the same issue. Can you assist?

  • GearboxCloud
    Voodoo Jay (@GearboxCloud) reported

    @ThreeUK @ThreeUKSupport I've always wondered why "Carphone Warehouse" call me offering any phone I want for £35 a month? They always seem to know you're my service provider. Please advise.

  • noelpadgaonkar
    Noel Padgaonkar (@noelpadgaonkar) reported

    @ThreeUKSupport I don't know if you knew or not but your network went down for around 10 minutes which has hampered my critical work going on. Your mobile WiFi died as well as cellphone signal died too. Well done on your service.

  • MrJoestarsBro
    MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUKSupport So once again your internet is completely down. Yes I have paid bills and yes I've tried everything. The problem is on YOUR end. please FIX this? I pay £23 a month for this but if this is what i get for it, there better be a damn good reason for me to stay.

  • itsnoel
    Noël (@itsnoel) reported

    @cineworld hi.. I've bought some tickets with the @ThreeUK+ app discount but need to change the time of them now. It seems I can only cancel tho. If I cancel can I then use the code again?

  • adalberto_
    Adalberto (@adalberto_) reported

    I've made some wrong choices in my life, but one of the ones I regret the most is switching Lebara to @ThreeUK, worst connection ever (I'm tweeting using Wi-Fi because Three's 4G doesn't work)

  • tonytwelvetoes
    tony12toes (@tonytwelvetoes) reported

    4g service has been bad for hours any issues? @ThreeUKSupport

  • Maysiebug
    Maysie jingle “bug” rock🌙✨🐞🎄❄️🌨🎉 (@Maysiebug) reported

    @ThreeUKSupport DM sent thank you Penzance is bad for single

  • srcshelton
    Stuart Shelton (@srcshelton) reported

    After walking across the whole of Cambridge City Centre with between 2 & 4 bars of 4G signal but zero data-coverage at any point (including after a reboot), I’m finally rage-quitting @ThreeUK - what’s the point of a mobile provider who can’t made data work? 🤬 (@ThreeUKSupport)

  • OttoOsirian
    Otto Osirian (@OttoOsirian) reported

    @ThreeUKSupport So I cannot get good Internet at my home in Nottingham till 15th because U are doing works, today I'm at a meeting in Cheltenham, I cannot even do a speed test on full signal 4G & no Internet at all? had to switch onto 3G, really not happy with this poor service?