3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/24/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Southwark, City of London, Muswell Hill, Hackney, Southall, Hammersmith, Ealing, Fulham, Islington, Croydon, City of Westminster, Barnet, Hounslow and Paddington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Internet
United KingdomMuswell Hill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • tvpe2diabetes alan (@tvpe2diabetes) reported from Walthamstow, England

    @ThreeUK please release me from this contract. i'm sick of this awful internet 😔😤

  • stevytoal Stevy Toal (@stevytoal) reported from Poplar, England

    @ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported from Barnet, England

    @ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • andywash Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • CaddyTHFC caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

  • PositiveLad Tom PositiveLad (@PositiveLad) reported from Tottenham, England

    @ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarconeLoredana Loredana (@MarconeLoredana) reported

    @ThreeUKSupport You guys are *************** now. Now your increasing my monthly payments £5 because the bank cancelled my direct debit because YOU took £1000 which you had no right to! You haven’t fixed the problem or dealt with my complaint

  • DazTerrible DazTheTerrible (@DazTerrible) reported

    @aknott94 @ThreeUKSupport Exactly the same as me mate, because of all the problems they are cancelling my contract and not charging me

  • ContentedMuslim Tanim Quraishi (@ContentedMuslim) reported

    @ThreeUK why is your internet so crap.

  • emmalucypowell Emma Powell (@emmalucypowell) reported

    @ThreeUKSupport Thanks. If I wanted to cancel my policy, do I need a policy number though?

  • timhorne85 tim (@timhorne85) reported

    @ThreeUKSupport, unfortunately it’s been 3 weeks now that my 3/4g coverage has been unacceptably disgraceful!! 0.12 meg most of the time and can’t even watch YouTube with these awful speeds!! What’s happening with the network here in Killin as you’re not updating us!!

  • ClarkVolo Claudio (@ClarkVolo) reported

    @ThreeUKSupport Good morning. I was wondering if you could help me: I have 5G for the Home and over the last weeks it has been unstable. Since last Friday, the Internet connection has been too slow! I tried contacting the chat service but it doesn’t support Home Broadband.

  • TLvdHE tim (@TLvdHE) reported

    @ThreeUKSupport Hi Fraser, the problem is with the entire customer support process. No one in the organisation takes ownership. I am getting passed around from person to person on live chat, phone and twitter. I am made to feel like an inconvenience to the team.

  • DrewFabolous 🅳🆁🅴🆆 (@DrewFabolous) reported

    @ThreeUKSupport hi Pete, your online service are not very helpful. I can see when I log into my 3 app it infers an upgrade is being actioned, which I do not want. and I have now been sent two security codes ? - this is very confusing and unhelpful. is anyone else able to assist pls thx

  • StuInAus Stuart Allsopp (@StuInAus) reported

    doesn't listen to the words I speak and is robotically stuck in his script, his "solution" is setup a new email account somewhere that will be validated by the @ThreeUK system. Except I have no idea what is valid as they don't accept valid domains ALREADY.

  • davidL0ND0N David (@davidL0ND0N) reported

    Worst service provider and customer service @ThreeUK @ThreeUKSupport 👎👎