3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/19/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Islington, Croydon, London, City of Westminster, Hackney, Hammersmith, Barnet, Hounslow, Fulham, City of London, Paddington, Kensington, Hampstead and Sutton.

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City Problem Type Report Time
United KingdomSouthall Total Blackout
United KingdomIslington Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @ThreeUK please fix your connection man it’s so bad

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @ThreeUKSupport why is my 5G signal so poor?!?

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    Been with @ThreeUK since 2007. But I think it's time to move on as my contract has ended.whoever runs three inhope you are not treated the way you poorly treat your customers. I just want all my money back. @ThreeUK

  • rahelab Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • spinneywoods Darren Woods (@spinneywoods) reported from Croydon, England

    @ThreeUK really hope I never have to rely upon your service in an emergency so shite it’s unreal in this day and age

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • pyoulou El Ceprino (@pyoulou) reported from Croydon, England

    @ThreeUK appalling treatment of customer, after speaking for 3h to resolve an issue,notes were put on my account and promised a call back.Noone bother to call back, and when I call there is no notes on my case,I had to start over. How can u possible charge £295 on phone bills ?

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • Hempomatt Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • crossan_richard Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Would defo not recommend @ThreeUK Lucky to get signal in most places. They told me Croydon was good and I have 1 or 2 bars everywhere

  • Hempomatt Matty (@Hempomatt) reported from Croydon, England

    Why do you @ThreeUK tell there was good network coverage in Croydon ???

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • digitaldownfall Chris von Eitzen (@digitaldownfall) reported from Merton, England

    So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • makesomemess riot of colour (@makesomemess) reported

    Tried @ThreeUK WiFi broadband - too slow and weak. Returned equipment 8 Jan within cooling off period. Spoke to @ThreeUKSupport 13 Jan to confirm. Today received threatening letter demanding payment. Is this good #customerservice @ThreeUK ?

  • earthswood David Whomes (@earthswood) reported

    @ThreeUKSupport can you help need pac code and there’s no one answering and no live chat

  • SteveHarding_ Steve Harding (@SteveHarding_) reported

    @jezzaf3 @ThreeUK Problem is they really don't give a toss, as I found out they give lip service, but that is the only service!!

  • J4CK_97 Jack (@J4CK_97) reported

    @BrackstoneL @ThreeUKSupport Did you get this sorted? I’m having the same issue and I’ve had no service all day

  • NehaLakhani17 Neha Lakhani (@NehaLakhani17) reported

    Awful customer service @ThreeUK. Now being harassed by phone twice a day, every day! An agent missold me 3 new sim only contracts on 1/11/20. The sims never worked & after 9 hrs speaking to 5 agents I cancelled the contracts on 7/11/20, £0 owed. What 'debt' are you now chasing?

  • jotapete11 jotapete1 (@jotapete11) reported

    @ThreeUKSupport having terrible problems with 3 private to business swap and can’t get any sense from either part of Three, they don’t take responsibility for customer issues and after 15 plus years with them we are going to move our 4 phones to another provider.

  • NehaLakh Neha Lakhani (@NehaLakh) reported

    @ThreeUKSupport Kirsty, I was told they were closed immediately and due to the issues I had faced, there would be no charges. No final bill confirming. Only an informal looking letter stating my complaint could not be resolved but I could take it to the ombudsman.

  • ApplecrossCouns Georgia Swift - Applecross Psychotherapy (@ApplecrossCouns) reported

    @ThreeUK You’ve been experiencing customer services issues for a year and now I’m getting demands for account that’s not even mine!

  • AshleeFulton Ash (@AshleeFulton) reported

    @ThreeUKSupport All I want to know know when I can cancel my contract without it costing me money. But I can’t do that

  • J4CK_97 Jack (@J4CK_97) reported

    @ThreeUKSupport @ThreeUK I tweeted earlier saying I’ve had no signal all day and can’t access my three app but getting no response from you? I put sim in another iPhone and it still doesn’t work