3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/19/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Islington, Croydon, London, City of Westminster, Hackney, Hammersmith, Barnet, Hounslow, Fulham, City of London, Paddington, Kensington, Hampstead and Sutton.

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City Problem Type Report Time
United KingdomSouthall Total Blackout
United KingdomIslington Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Poplar, England

    @ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • momayet Mo Mayet (@momayet) reported from Walthamstow, England

    @ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperSchar CJ (@SuperSchar) reported

    @ThreeUKSupport hi my text messages aren’t sending but I have service and unlitmited texts.

  • timporteruk Tim Porter (@timporteruk) reported

    @ThreeUKSupport This will have to be done tomorrow but you're giving me zero confidence that you won't just take another 2 hours of my time to confirm it's not an issue with the hub or computer. Link to the coverage policy please.

  • mrskishere Lorna K (@mrskishere) reported from Stirling, Scotland

    @Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.

  • pickled_tinker Grody (@pickled_tinker) reported

    @ThreeUK you should honestly be embarrassed about your network's performance!! 3/0.2 at 2000ms pings is not only atrocious, but makes O2's ****** 3rd world network stomp all over you. SO23 9LJ Has been **** since the very first day. @Ofcom should forbid your 5G rollouts.

  • Durrell40 Drew (@Durrell40) reported

    @mrskishere @ThreeUKSupport I'm O2 and also getting crap reception!

  • IanSwine Ian Dixon (@IanSwine) reported

    @ThreeUKSupport No. Because my phone is locked to another network. I bought the sim for a dongle

  • Gstr2021 g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport looks like a nationwide problem @!

  • brndnxiii brndn (@brndnxiii) reported

    @ThreeUKSupport I live in NW London and I’ve been experiencing a disastrous 4G connection for a couple hours. I can’t even open any page on Safari and most apps won’t load due to bad connection. What’s happening?

  • BrendaGround Anna Kicks (@BrendaGround) reported

    Hey @ThreeUK I was trying to use mobile data this afternoon. There was apparently a strong 4g+ signal and I have loads of data left but I couldn't even scroll twitter/tweet. Your service is so bad I wish I'd never changed over to you.

  • timporteruk Tim Porter (@timporteruk) reported

    @ThreeUK are doing everything in their power to place the blame on the customer or the hardware and not look into any bigger issues regarding their share rate and mast.