3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 09/16/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, Borehamwood, Tower Hamlets, Hammersmith, Southall, Croydon, Wembley, Poplar, Waltham Forest, Hayes, Hackney, Southwark, City of London and Bermondsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • iSoogs Soogs (@iSoogs) reported from Walthamstow, England

    Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?

  • LucasJameSamuel Lucas James (@LucasJameSamuel) reported from Tottenham, England

    @ThreeUK paid my bill. Phone still not working. Wtf is going on

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • crabrc Rob Crabtree (@crabrc) reported from Poplar, England

    @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

  • driscolltheque Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • GJHyde_ George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • JamesNi62281680 James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lee41296333 lee (@lee41296333) reported

    Hi @ThreeUK I’m trying to work out if I can cancel a contract that came with a free tablet when I upgraded my phone’s contract?

  • rubylouise86 louise (@rubylouise86) reported

    @ThreeUKSupport That’s not what has happened here, the cancellation date for the insurance is dated 2 days before I even received the email and almost 2 weeks before my new phone/contract starts. This upgrade has just been one problem after another.

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @ThreeUK @UKHonor I've rang and explained my situation. I asked to end contrant and send me invoice. i was told theyre extending on discretion to June but never happened and my incoming calls are still blocked/ locked. I asked for PAC CODE they refused. I need phone for emergency incoming calls

  • bearded_courier the_bearded_courier 🇺🇦 (@bearded_courier) reported

    @ThreeUK @ThreeUKSupport any news on if you will be supporting the #AppleWatch on the network anytime soon please

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @ThreeUK @UKHonor would you please send me the PAC CODE for emergency purposes please. I wouldn't be asking if it wasnt urgent. we have vulnerable house members ps

  • katyopopplewell katy (@katyopopplewell) reported

    @pipedown27 @ThreeUK @ThreeUKSupport Fail to provide service arranged then provide customer non-service saying just buy a local SIM card!

  • GerrardExpress GioExpress (@GerrardExpress) reported

    @ThreeUKSupport @pipedown27 There’s no service in Spain, at all.

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @ThreeUK @UKHonor Three UK blocked and locked incoming calls. I've been missing important calls from Doctors Council School. I can't log in online services eg bank GP Groceries as I dont have any service on my phone for verification. I've sim only contract, device/ phone number its mine not yours

  • LitxralDogwatxr Sinead🌹 (@LitxralDogwatxr) reported

    @ThreeUKSupport hi, how do I get a three presale code for N-Dubz? I’ve been a customer for a while and I’m struggling to find where to get it from :)

  • PeadarDonnelly Peadar Donnelly (@PeadarDonnelly) reported

    @ThreeUKSupport I don’t have my old sim from my previous number, will this be a problem to get my old number back?