3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 04/01/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Barnet, London, Southall, Fulham, Hammersmith, Southwark, Hounslow, Wandsworth, City of Westminster, Wembley, Islington, Hackney, Chertsey, City of London and Paddington.

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City Problem Type Report Time
United KingdomBarnet Phone
United KingdomBarnet Phone
United KingdomLondon Phone
United KingdomLondon TV
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • Alealejandro328 Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • zaradjiabouti ZARA (@zaradjiabouti) reported from Camberwell, England

    On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.

  • fuckinmoood Sarah (@fuckinmoood) reported from Camberwell, England

    @ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

  • Becksibee Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!

  • Scott9M Matty (@Scott9M) reported from Camden Town, England

    @ThreeUKSupport I keep getting calls from Belarus, never been there in my life

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.

  • FedPoulton The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

  • george_hut unhappy_george (@george_hut) reported from Islington, England

    @ThreeUKSupport This is a day too late. Meanwhile because of poor internet reception to central #London (#kingscross, #embankment and my area #FinsburyPark) I am switching to a different provider at the end of this month when my contract expires so I can resolve this situation.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

  • FedPoulton The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Camberwell, England

    @ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.

  • afs_inc_ Alex / A•F•S (@afs_inc_) reported from Camden Town, England

    Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • IanJ21289455 Ian J (@IanJ21289455) reported

    @ThreeUKSupport That's the number I've used and failed to get the issue fixed.

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUKSupport But can you help me out of this contract please ?

  • RookEldritch Luke! (@RookEldritch) reported

    @ThreeUKSupport The app constantly asks me to input details it should remember like my address, number and card details. But the main issue is when I click continue it simply does not respond, it seems to fail to load the captcha check. I completed topup by using a different web browser.

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUKSupport Train staff to solve issues when customers contact them not insult/patronise with insincere apologies, everytime I call they have a different excuse for making my life a misery. can I be released from my contract please I hate having to communicate with your incompetent staff

  • HFAStephen Stephen James Ryan 🏳️‍🌈 (@HFAStephen) reported

    0.12Mbps 4G speeds. Not able to call properly, texts taking 5 mins to send and data unable to stream 144p. Phoned @ThreeUK and nothing was done. Called them today to say I have a new contract and I'm leaving. My signal is now strong. How convenient. 🤔 #poorcustomerservice

  • IamMrChops James Moss ㄒㄖҜㄚㄖ 爪乇ㄥㄖ几 匚ㄥㄩ乃 (@IamMrChops) reported

    @MeanTeam @EE Be interesting to see what @ThreeUK want when mine's up for renewal. Haven't had any issues with them tbf. Stayed because free data abroad, but that's going in May iirc.

  • reidsy29 Frisko (@reidsy29) reported

    @ThreeUK will scam you if given the chance once had one of the best customer service & support but now are the worst I have ever dealt with you will regret signing a contract with them they will drain you mentally & the unreasonable foreign call centre advisors have no ethics

  • BascoGeneral basco General (@BascoGeneral) reported

    @ThreeUKSupport what's your excuse now day2 an still phone ain't making calls texts? Keep saying 24hrs this ain't on 🤬 #**** #company #

  • lynnekeldaz Lynne Mew (@lynnekeldaz) reported

    Three network in SE London for last few days crap! @ThreeUK

  • FritzyBoy73 Ian Fraser (@FritzyBoy73) reported

    @camclayner @fonehouse LOL - I now have my PAC code and @ThreeUK want £1027 to cancel because Fonehouse have deliberately delayed my cancellation until im after the 14 days. Absolute disgrace.