3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 12/11/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • resoai Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • Johnathan1707 Johnathan Barrett (@Johnathan1707) reported from Walthamstow, England

    @threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.

  • akok9618 anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Harrow Weald, England

    @ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LJordanMartin Liam Jordan-Martin (@LJordanMartin) reported

    @ThreeUKSupport Unfortunately that never sends either. Before it would send with just the word PAC and I’d get a text back telling me to add my DOB. I don’t get that as the text never sends.

  • smith_jase Jason Smith (@smith_jase) reported

    Totally disrupted work day due to @ThreeUK upgrading network. No phone & no computer. Paltry offer of £2.89 as compensation.

  • Faceit_Mikey Milos Nedeljkovic (@Faceit_Mikey) reported

    Hey UK people! I need some help! Recently i discovered that i've been secretly overbilled by @ThreeUK for the past 44 months (£10 per month). I tried contacting their customer support, but they've provided me with 0 info or solution. Anyone has any advice on what i should do?

  • LuSchmoo Lu (@LuSchmoo) reported

    @FaranAh55565254 @ThreeUKSupport Hello, have you done a SpeedTest on iOS 14, then completed the update to iOS 15 and tried it again? Sometimes updates help with this kind of thing. Not trying to be mean, just curious. Thanks.

  • philcollier1 Philip Collier (@philcollier1) reported

    @ThreeUK so just got a final bill for 1p! Can't believe it! Last credit must have been worked out incorrectly. Surely you can cancel this? Won't it cost more in banking fees?

  • PetalLC Paula (@PetalLC) reported

    @ThreeUKSupport Getting a computer says no response and we are so disappointed with the level of service, we have an email from exetier saying they are chasing Three but not getting a response

  • luladioulo lu xx (@luladioulo) reported

    @ThreeUKSupport I have been a customer for years and I have never been so disappointed with a service. Please someone help me!

  • nyejustine Justine (@nyejustine) reported

    @Three_Is_Broken @ThreeUK @ThreeUK i've lived in an underdeveloped country and never seen such a bad, slow even not working internet in the last twenty years. Just wondering how you manage it. I couldn't get connected today at all in Southport?

  • PetalLC Paula (@PetalLC) reported

    @ThreeUKSupport TV was delivered to neighbour, I was on holiday. It arrived 2ish weeks earlier than expected. When opened its broken.Reported it and exertier said they needed approvals from Three. Been on a chat for over 90 mins to find the right team to approve...

  • thatVanessa1 Vanessa (@thatVanessa1) reported

    After putting up with abysmal 02 reception in Peckham for waaay longer than I'd like to admit, I finally moved to @ThreeUK a couple of weeks ago and service is smashing around here. Recommend. O2 aren't fixing those masts they chat about.