3 (Three) Outage Report in Kew, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Stanmore, Southwark, London, Woking, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore |
Phone | |
| Southwark |
Internet | |
| London |
Internet | |
| Woking |
Internet | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Brough
(@Rust3dfaith) reported
@ThreeUK recently upgraded, have just been asked to do a text survey. Pro tip, I might be more inclined to respond if you weren't going to charge me to send the text message responses!! might want to use a number included in service plans!!
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OriginalR3D1
(@OriginalR3d1) reported
@ThreeUK sort out your payg it's been 2 months it's still not working and the last one took money and didn't give the Top-Up!!!! Your call centre is awful !! #ripoff #broken
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Lauren Wotherspoon
(@LaurenWothersp2) reported
@ThreeUKSupport Could you have maybe updated your customers beforehand??? To be clear - I cannot do anything on phone unless I'm somewhere with Wifi at the moment. I'm switching to a more reliable network - this isn't good enough.
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Still the same problem
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Jasmine
(@JasmineEmpiang) reported
Do not sign up for @ThreeUK 4G broadband. What an actual joke of a service.
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࿏ kyle ࿏ NADA 210731
(@kyleshabet) reported
need to upgrade my phone but @ThreeUK have the worst deals wow 😭😭 actually appalled at what I’m getting offered
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Jules Langworthy
(@julesAVFC) reported
@ThreeUK Terrible from 3. Been a customer for years and still they couldn’t issue a new SIM card to arrive for 27th July, the date I urgently needed it for. Customer service not interested, all apologies, no action. Still waiting...... 😡
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Pip 2.0
(@Mystic_Pip) reported
@arsenben80 @ThreeUK Don't get me start on @ThreeUK, I'm waiting for my contract to end then I'm off... The don't cancel old contracts when you ask then charge you. You complain 4 times and refuse to pay and they send you to debt company so my credit is impacted for there stupidity...
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Pip 2.0
(@Mystic_Pip) reported
@arsenben80 @ThreeUK There customer service is disgraceful. You ask them a question off script and they panic and try and hard sell you on phones to hide the fact they don't understand what your saying...
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Aladdin
(@aladdin129) reported
@ThreeUK why is the network sooooo bad in the b11 area. Calls are being dropped. Cannot hear anyone. They cannot hear me. And no its not my phone. And yes i have restarted it. Its not just me. The kids have the same issue. Its the damn network. Sort it out