1. Home
  2. Companies
  3. 3 (Three)
  4. Kew, England
3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at 3 (Three)

3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kew, England

The most recent 3 (Three) outage reports came from the following cities: London, Teddington, Hammersmith, City of Westminster, Harringay, Enfield Town, Southwark, Tower Hamlets, Barnet, Croydon, Hackney, Southall, Fulham, Hounslow, and Wandsworth.

CityProblem TypeReport Time
London Internet 10 hours ago
Teddington Internet 12 hours ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago
City of Westminster Internet 5 days ago
Harringay Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • FedPoulton
    The Fed (@FedPoulton) reported from Wandsworth, England

    @ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport

  • Scott9M
    Matty (@Scott9M) reported from Camden Town, England

    @ThreeUKSupport I keep getting calls from Belarus, never been there in my life

  • KevinHogarth
    Kevin Hogarth (@KevinHogarth) reported from Camberwell, England

    @ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

  • Becksibee
    Becky Foster (@Becksibee) reported from Camden Town, England

    Definitely looking to come of @ThreeUK I’m fed up of bad internet. I thought it was my area but been in London last two days, usually good here but it’s been horrible. Got full signal. It won’t even load to check my data. You cant even be on Wi-Fi that.

  • Alealejandro328
    Alejandro Patiño (@Alealejandro328) reported from Croydon, England

    @ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @ThreeUKSupport Yes. And then said it would sort itself out in a couple of hours. It hasn’t. Poor service

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.

  • zaradjiabouti
    ZARA (@zaradjiabouti) reported from Camberwell, England

    On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.

  • glosuk68
    glosuk68 (@glosuk68) reported from Hackney, England

    @ThreeUKSupport This number on your network is being used by accident claims spammers: 07462 074761.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

  • afs_inc_
    Alex / A•F•S (@afs_inc_) reported from Camden Town, England

    Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

  • FedPoulton
    The Fed (@FedPoulton) reported from Hammersmith, England

    @ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamandthat
    QuadroPlunder (@jamandthat) reported

    Hi @ThreeUK Love the service you have provided me for the past 5 years and have no plans to switch, but please don't advertise on The GB News channel otherwise I will have to reconsider, cheers. #DontFundGBNews

  • luluphooey
    lucy mcghee 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 🏳️‍🌈 (@luluphooey) reported

    Hey @ThreeUK I have no problem with your services, well most of the time, but I will immediately switch providers if you advertise on GBNews. #DontFundGBNews

  • AdamK99176338
    Adam Dean (@AdamK99176338) reported

    @AdyG28 @StopFundingHate @ThreeUK Might want to remove "open minded" from your profile, trying to cancel a news station before they have even launched. An open minded person doesn't try to crush all opposing views before they can even be given

  • game_Aabahaa
    Aabahaaa u sheeg (@game_Aabahaa) reported

    @ThreeUKSupport @ThreeUK the worst service ever.... how can my internet just not be working

  • dialecticdingo
    Political Animal (@dialecticdingo) reported

    @Lisa_Fajita @ThreeUK It's not your money. It's their money. You don't get to decide how to spend it. "It's my money, don't you dare use it to give that bastard down the road an iPhone!"

  • JohnPeckham14
    John Peckham - 🐝 💙 Defend democracy (@JohnPeckham14) reported

    @ThreeUK Please don’t advertise on GB news. I will cancel my account with you if I have to.

  • bearoffice
    Barry (@bearoffice) reported

    @ThreeUK how on earth do I speak to someone. Every time I call I’m immediately placed in a queue with no music playing that never gets answered. I’m now 6 calls in and getting bored.

  • hannahjwash
    𝙃𝙖𝙣𝙣𝙖𝙝 𝙒𝙖𝙨𝙝𝙞𝙣𝙜𝙩𝙤𝙣 (@hannahjwash) reported

    @ThreeUK @ThreeUKSupport I've just had a weird phonecall from your customer services number. I answered and a woman shouted at me in a foreign language for 10 secs and then hung up. Never been with 3 Mobile. Don't know how you have my number.

  • Louwritetravel
    Louise 💙Ⓥ 🇪🇺🌎 #FBPE (@Louwritetravel) reported

    @ThreeUK I will switch service provider if I hear of one #Three advert placed on the #GBNews channel.#DontFundGBNews

  • lamboid
    Matt (@lamboid) reported

    @ThreeUK #DontFundGBNews not with my money. One less customer if you do.