3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/21/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Southall, Fulham, Islington, Croydon, City of Westminster, Hackney, Hammersmith, Barnet, Hounslow, City of London, Paddington, Kensington and Hampstead.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomEaling Internet
United KingdomSouthall Internet
United KingdomSouthall Internet
United KingdomFulham Phone
United KingdomSouthall Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • Welshinldn Welshinldn (@Welshinldn) reported from Walthamstow, England

    @ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • GJHyde_ George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • crabrc Rob Crabtree (@crabrc) reported from Poplar, England

    @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • Welshinldn Welshinldn (@Welshinldn) reported from Walthamstow, England

    @ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

  • abstractNurban Sohail Ratansi (@abstractNurban) reported from Harrow Weald, England

    See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMBromiley Chris Bromiley (@ChrisMBromiley) reported

    @ThreeUK is there something wrong with your network in my area? Full reception, 4G and can’t access anything online without wifi 😡

  • Chris33640801 O’Brien (@Chris33640801) reported

    @ThreeUKSupport is your 4G and 5G on holiday? My signal has been awful for the past 2 days now what’s going on??

  • daruss72 David Russell (@daruss72) reported

    @ThreeUKSupport add a data package and your online support says it can take 4 hours to be applied. Dreadful service

  • lucindaborrell lucinda (@lucindaborrell) reported

    @ThreeUKSupport Ok, you clearly aren't getting the point here. The device I ordered (iphone 12 128GB) hasn't been in stock for weeks according to your customer service team. Yet its still available on the website and I was told to expect it yesterday.

  • JeremyHomer Bats, rats, and alley cats. (@JeremyHomer) reported

    @ThreeUK @SamsungUK Flip3 is a brilliant little device. I love snapping it shut after I've been on one of my weekly calls to your customer service line in an attempt to get updated regarding the 21 day blackout of cell service in my neighborhood. Thankfully SIM was easy to swap for a working network

  • CopMoustache TheMoustacheCop (@CopMoustache) reported

    @DelectableDi @ThreeUKSupport I’m with them as well, been with them years and always been good service from them 👍👍

  • BWishfull BWishfull (@BWishfull) reported

    @stevef73 @ThreeUK Hi, I'm having the same issue and I don't live in a rural area. This network is ridiculous.

  • drongo123uk Chris Tring (@drongo123uk) reported

    @ThreeUK I can’t get myself to Stamford Bridge at the moment to watch a @ChelseaFC game, @ThreeUK can you help, 2 tickets please, I’d settle for hospitality

  • foever_depresed 🧩just_dead (@foever_depresed) reported

    @ThreeUK @TTuchelofficial @ChelseaFC Never been to uk

  • lucindaborrell lucinda (@lucindaborrell) reported

    @ThreeUK is an absolute disgrace of a service. Ordered upgrade on Weds, had confirmation say delivery on thurs. This morning, still not arrived only to be told when I complained that the phone "hasn't been in stock for weeks" - but if I want for £4 extra I can upgrade again