3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/26/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Kensington, Southall, City of Westminster, City of London, Southwark, Muswell Hill, Hackney, Hammersmith, Ealing, Fulham, Islington, Croydon and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Internet
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G

  • momayet Mo Mayet (@momayet) reported from Walthamstow, England

    @ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Poplar, England

    @ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ernmander ernmander (@ernmander) reported

    @simon_harper @ThreeUKSupport It’s annoying, there must be something proactive that can be done. Blocking the numbers doesn’t solve the issue.

  • yh1___ Yh84 (@yh1___) reported

    @ThreeUKSupport @ThreeUK shocking customer service contract will be ended after 15 years cannot look after exsiting customers. Rude staff in international call centers! All 3 of my contracts will be cancelled. Called for an upgrade and got treated with no respect!!!!

  • DawudMarsh Dawud Marsh Ⓥ (@DawudMarsh) reported

    @ThreeUKSupport So, @ThreeUKSupport I contacted Iceland on social media, they quickly agreed a refund and issued it to us. You guys, started to follow up and now nothing despite us tweeting what poor internet we have to put up from you. And you don’t respond at all.

  • simon_harper Simon Harper 🇺🇦🌻 (@simon_harper) reported

    @ernmander @ThreeUKSupport Could be from any website / service. Been having spam texts regularly now too. Also I bet they use a random number generator too and spray out their shite hoping to hit a correct one.

  • jokeoil Coyle (@jokeoil) reported

    @ThreeUKSupport I can't get through to Customer Service after you've sent me an iPhone that can't be set up. Terrible service. Please rectify ASAP

  • DawudMarsh Dawud Marsh Ⓥ (@DawudMarsh) reported

    @ThreeUKSupport I’ve phoned chatted online to complain and there is no difference in service. I need a link or address or person I can contact to cancel our contract with no penalty and get a refund. Is there a link for that?

  • motchull mitchell (@motchull) reported

    @ThreeUKSupport why do you make it literally impossible for anybody to log in to their accounts? what ********

  • s1m0np simonp (@s1m0np) reported

    @ThreeUKSupport I contacted support and asked for it to be cancelled but since then you have sent me an email telling me that the contract will roll over to a new contract.

  • DawudMarsh Dawud Marsh Ⓥ (@DawudMarsh) reported

    @ThreeUKSupport Does that mean you’ve decided not to follow up our complaint that our internet is rubbish? Just leave us to suffer with it?

  • ukvote15 Election (@ukvote15) reported

    @ThreeUK still taking money from my bank account over a year after I cancelled my phone contract. This must stop now @Ofcom can you help put a stop to this wholesale theft?