3 (Three) Outage Report in Kew, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, Hounslow, London, Croydon, Harringay, Hampstead, Barnet, Kensington, City of London, Sutton, Southall, Southwark, Muswell Hill, Hackney and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
@samgwentucker @ThreeUK They won’t have to work hard to improve the terrible deal I’m on at the moment.
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Chief🇳🇬
(@Papadan96) reported
from
Tottenham, England
It's mad how I have to call @ThreeUK every month to sort issues with my contract can't wait to change networks in march
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lucy
(@gothtropical) reported
from
Islington, England
@ThreeUKSupport I restart my phone about 15 times a day and the signal just keeps dropping. It’s awful
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Near West Croydon and the internet sucks @ThreeUK. @YouTube videos are suffering to load!!! 😠😠
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@articeddie @JanetteMilligan @ThreeUKSupport @ThreeUK They are probably service update emails from @ThreeUK
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@ThreeUK just to let you know ive managed to move away from your utterly useless service and by doing so got 5 other friends to move. Might not mean much to you but im happy with my result so far! @Three_Is_Broken
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Jason Sensation
(@thekinaton) reported
from
Lambeth, England
@ThreeUK where do I send my WiFi bill to. . Not had any issue 3g/4g today so had to pay for BTwiFi. Thanks @Ofcom @BBCWatchdog @Three_Is_Broken
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@LatinDJg @Three_Is_Broken @ThreeUK @ddyson3 @ThreeUKSupport I was waiting since August 2019, ust get them to allow you to cancel your contract without charge and walk away!
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Paddington, England
Hi @ThreeUK. Guys you need to improve your service, how is it possible to be at home (London Z2) "using the 4G" & I'm not even able to load Netflix on my phone. Honestly, I was considering upgrading, but with this service maybe I'll have to change provider. Thanks 🦾
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Andrew Keates
(@andrewkeates) reported
from
Merton, England
Incredible. I’ve been a customer of @ThreeUK for nearly a decade and they have given me absolutely no reason to remain with this overpriced, poor service network. No incentives or customer loyalty.
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Nick Stephen
(@nshancock) reported
from
City of London, England
I’ve just spent 2 weeks in the USA using the @ThreeUK GoRoam and had perfect signal and fast 4G the entire time. I come back the the U.K. and revert back to the awful slow ‘4G’. Sort it out @ThreeUKSupport - you used the be great. Service in my own country is crap nowadays!
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@SimSmithy @ThreeUKSupport @ThreeUK @Three_Is_Broken Yep! I got them down to 6 months free line rental but even that couldn’t stop me from leaving the worst phone provider in the uk!
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Niara
(@kneeara) reported
from
City of London, England
@ThreeUKSupport I found out the reason , for some reason you deactivated my sim card before I received the new one which was being sent to fix my network issues. It meant no one at work could reach me all day and I could not make any call.
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mohsin rasheed
(@mohsin008) reported
from
Poplar, England
@ThreeUKSupport very slow Internet and broadband is not working #poorservice
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🗺🇪🇺Nick
(@bluemoonstar) reported
from
Hammersmith, England
@mark_castle @Pimsnumber1 @Three_Is_Broken @ThreeUK There are so many with the same issue. @BBCWatchdog need to investigate.
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Ameer Mehfil
(@ameer_mehfil) reported
from
Walthamstow, England
@ThreeUK useless network, i am bloody trapped . I took a contract and literally paying for nothing. They got not network inside any property, and customer service is a joke. Ffs
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Jason Sensation
(@thekinaton) reported
from
Wandsworth, England
I'm sure @ThreeUK and @PayPalUK use save customer service handbook. Same old excuses.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
@efjaebe @ThreeUK EE customers have issues too. All networks have problems in dense areas where a lot of users are demanding higher levels of data than ever before.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Wooding
(@woodingtim) reported
@ThreeUKSupport Went back to 3 store whose reply was "go online, if that don't solve it then go to Ofcom" Went online help who told me bluntly to go back to 3 store. Went back there and store manager resolved some of issue but money still being taken from my account, so much for customer service
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Leslie Woodward
(@Les_Woodward) reported
@ThreeUKSupport If callback isn't possible why was i promised one? Your explanation "we are only human after all" is not accepted when my name is clearly visible on the tweet. You either can't read properly or take absolutely no notice. Formal complaint will be made.
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport no internet on home broadband or smarty sim. Raised a complaint and spoke to CS who say investigation takes 7 days. Checker now showing issue in area. Absolutely no internet at home and calls dropping.
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Rand
(@Raz625772) reported
@ThreeUK still terrible reception in all parts of London. Is your whole network down in the UK capital? This is quite a serious issue no?!
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Tee Victor
(@Teevictor23) reported
@Ll3tte @ThreeUK Very stupid sponsors
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david steed
(@williamconker) reported
@ThreeUKSupport Thank you. It’s a shame you don’t use Twitter more often instead of having to listen to someone mumbling down the phone 😡
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Absolutely nothing.....said wait for the fix.....which could take weeks. It is affecting 3 phones on my account so I have pac codes for all 3 phones. Sunil advised to just change suppliers. I should be getting 6 months compensation, but I was offered 1.
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Hi Joe. The intermittent issue has been ongoing for 12 months. I rang 3 times last week, finally speaking to 'sunil' in 2nd line who said after 2 hour long calls it couldn't be fixed
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Philippa Boyle
(@PhiliBoyle) reported
@joseph_doody @ThreeUK @ThreeUKSupport I have an iPhone and have exactly the same problem!
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUK no reply. Connection even worse now. Customer service not helpful. No reply to my complaint. No replies on the forum and no replies on Twitter. Great.