3 (Three) Outage Report in Kew, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southall, London, Croydon, City of Westminster, Hackney, Wallington, Woking, Southwark, Islington, Ruislip, Epsom, Hayes, Wandsworth, Mayfair and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.
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#ALWAYSVUETHINGS
(@RejiYates) reported
from
Lambeth, England
@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying
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Nezuko (God forgive me)
(@feyi_cfc) reported
from
Croydon, England
@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...
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Nicole Pretorius
(@nicolecancode) reported
from
Paddington, England
@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract
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Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
@ThreeUKSupport just to be clear, I did not receive any help from you!
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@ThreeUK I’m getting fed up of receiving ‘text failed to send’ messages from you when recipients are responding to those same texts. Have tried everything suggested on your support site but makes no difference. Never had this problem with this phone on other networks. #Three
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Elodie Mescam
(@ElodieMescam) reported
from
Lambeth, England
@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best
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Jimmy #FBPE
(@Jimmyavenger) reported
from
Camden Town, England
@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Are there data issues in NW3 @ThreeUK - seem to be
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.
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Darren Stocking
(@DarrenStocking) reported
from
Lambeth, England
@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues
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ooshka waayne
(@DiniDinooo) reported
from
Brentford, England
@ThreeUK is the most useless network provider ever
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captain odair ♆
(@pauloajsilva) reported
from
Lambeth, England
I just can't wait to leave @ThreeUK! What a terrible service.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Maud
(@ardypine) reported
@TalkTalk I am absolutely disgusted with your service. Thank god I’m with @ThreeUK and have been tethering all my internet via my three mobile data. Talk talk you are useless. Three you are brilliant.
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Poonam
(@p1nksx) reported
@ThreeUKSupport is three down again? Can't call out and no one can call me either?
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Enrico
(@Enrico0926) reported
@LDNFootbalI Need to get that @ThreeUK crap off the front…
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Daniel Stevanato
(@Stevros1988) reported
@ThreeUKSupport How long do you expect the almost total lack of service in LS1 to last? Was fine early this morning but since about 10am I've had virtually zero Internet access either on 3G, 4G or 5G on my Samsung Galaxy S10 5G.
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Vanessa
(@mountain_nessie) reported
@ThreeUK constantly no coverage at work or home. For a network that advertises itself as being so good, I spend far too much time stuck on wifi. Sort it out!
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DR
(@Ra2011Snp) reported
@ThreeUKSupport Hi, what's going on with your 5G network? Both on mobile and Home 5G router. Crawley RH10 1AP. It was the same yesterday the whole day. Got fixed in the evening and down again since this morning. It's damn annoying. I WFH & connection is so poor even for audio
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kayleigh white
(@Mum24DogsUK) reported
Oh my life! Trying to get a PAC code from @ThreeUK is like trying to get blood from a stone! 15-minutes on live chat getting "sorry you're leving", "can we do anything to help" Just give me the god damn PAC code! "Lets see what's the issue" after ignoring all other messages!
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Carl Roper
(@RoperCarl) reported
@JonHegerty @ThreeUK The frustration of a constant 3G signal moved me
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Dgtmoore.Nft
(@DgtmooreNft) reported
@ThreeUK Question 1: Why does Three rate 1.5 stars on Trustpilot with 60% giving poor or bad reviews? Recent reviews are almost umanimously 'terrible'.
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Carl Roper
(@RoperCarl) reported
I have to say that the @ThreeUK signal on the west coast mainline is abysmal.