3 (Three) Outage Report in Kew, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Woking, Hackney, Hounslow, Waltham Forest, Poplar, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Southall and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| Woking |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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🕯️Fa Aristiguieta #HumanLivesMatter 🕊️
(@Aristifabi) reported
from
Poplar, England
Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Elliot Hughes
(@ElliotJH) reported
from
Camden Town, England
@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUKSupport Thank you I'll make sure to tell as many people as possible online and via my sites that you only get the full service with THREE if you buy handsets from you directly, a scam
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Kevin Purcell 🕹️
(@grayhaze) reported
@tomgiddings @ThreeUKSupport I'm going with iD mobile this time. They use the Three network and they're much, much cheaper.
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Matt Little
(@Mattttt66) reported
@ThreeUKSupport My iPhone 11 screen stopped working Tuesday 16th. It's 3 weeks out of Apple 12 month warranty. Just trying to get it repaired. You should see the live chat conversations I have screen shots of. I've never known customer service as poor to be honest. I'm tempted to post it on here
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Lyanne 🍒🏴
(@Lyanne__) reported
@ThreeUK customer service is SHOCKING, been trying to get a new SIM activated all day. Made numerous calls and been cut off every time after holding for a very long time 😡👎🏻
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Kerrie-Louise Jones
(@kerrielouise__) reported
@ThreeUK I joined your network recently and used a pac code to change my number over. This was done on Tuesday but since then it keeps randomly switching between my number I changed over, and the one you gave me. Any idea why?
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Michael Addy
(@michael_addy) reported
@ThreeUKSupport there seems to be a problem with your mast BD0283. From about 4pm yesterday (25/02/2021) latency on the 5g network has gone extremely high to the point where most of the devices in my house can no longer use the internet. Can this be checked by 3rd line support?
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Matthew Williams
(@matwilliams82) reported
@ThreeUKSupport awful customer service, missold policy still waiting 2 weeks now for a call back, and a recording of the call to be sent. About to cancel all 4 contract's.
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Jade Sarah McLovin
(@JadeMcCrainor) reported
@ThreeUKSupport Hi there, no we never cancelled the contract. Very disheartened that we weren’t made aware of this issue before being faced with a £400 bill
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ElliPan
(@ElisaPancini) reported
@ThreeUKSupport I tried .. and they added even more confusion ! Now I received an e-mail which states wrong terms again. It’s unbelievable - never experienced something like this !!!
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@ThreeUKSupport @ThreeUK Now when I try to login, a code is sent to the mobile for which account I'm trying to access but as I don't have the phones, I cannot receive the code! Why change, it just causes problems? (2/2)