3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 11/07/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Islington, City of Westminster, Hounslow, Fulham, City of London, Paddington, Croydon, Kensington, Hackney, Hampstead, Hammersmith, Sutton, Waltham Forest and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • LucasJameSamuel Lucas James (@LucasJameSamuel) reported from Tottenham, England

    @ThreeUK paid my bill. Phone still not working. Wtf is going on

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • iSoogs Soogs (@iSoogs) reported from Walthamstow, England

    Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • driscolltheque Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • JamesNi62281680 James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH

  • Machie_ Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • xjackhunterx Jack Hunter (@xjackhunterx) reported

    @ThreeUKSupport Both we have the same conversations with u guys last time we had a contract ... 2 contacts are the same so it obviously is ur signal strength

  • claudinehd7 Claudine HD (@claudinehd7) reported

    @ThreeUKSupport You have just offered me a further credit to stay when the reason you owe me is because your network is constantly down (& again I have evidence from Three to me confirming this) ??

  • greenyenergy Green (@greenyenergy) reported

    @ThreeUKSupport Hi! Very frustrated with this appalling service now! Tried to top up via 444, said my account isn't recognised (been with three for years!). Second time just got "if that's all for now, just hang up" etc. I don't really want to use a voucher, how else can I top up

  • TheByerleyTurk TheByerleyTurk (@TheByerleyTurk) reported

    @LaurenMckeag @ThreeUK The customer service is a disgrace. I’m going to cancel ASAP

  • TheByerleyTurk TheByerleyTurk (@TheByerleyTurk) reported

    Nobody buy a phone from @ThreeUK. The customer service is absolutely disgraceful via phone and via the twitter @ThreeUKSupport. Steer well clear unless you want to be angry, disappointed, frustrated, and annoyed

  • claudinehd7 Claudine HD (@claudinehd7) reported

    Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK

  • DutyPest Pest CQ PUSOS for Offending Snowflakes (@DutyPest) reported

    @ThreeUK And also find a better mobile network than Three

  • BazzaMc246 Bazza Mc (@BazzaMc246) reported

    @ThreeUKSupport Hi support, do you know when My3 will be available? Nearly 4 hours down!!!

  • bossineyboy Daniel Johnson (@bossineyboy) reported

    @ThreeUK you need to sort out your service in the PL34 area it’s so shocking I can’t even connect to your app, also the same in the PL22 area where I work. Maybe time to go back to O2.

  • claudinehd7 Claudine HD (@claudinehd7) reported

    @ThreeUKSupport Hi Pete when Three "Promise" to credit customer in 2020 why in 2021 am I still trying to resolve this yet Three continue to take my monthly fee, even thought they have breached their contract and I have screenshot of Three admitting to this yet still not credit service