3 (Three) Outage Report in Kew, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Stanmore, Woking, City of London, Hammersmith, Kensington, Wandsworth and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Soogs
(@iSoogs) reported
from
Walthamstow, England
Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ainzie69
(@ainzie69) reported
@ThreeUKSupport @ThreeUK @ThreeUKSupport checked again with DPD and still no delivery scheduled for my phone up to the 24th of Dec. Very poor level of service!!!
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rachael o'brien
(@x_concretrose_x) reported
@ThreeUKSupport It’s now Friday and still no sign of the SIM card ... I said if it doesn’t come by Monday as promised I will cancel both contracts as I’m extremely disappointed !
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Tom Graves
(@tetradian) reported
@ThreeUKSupport Three times now @ThreeUK has billed me for the _same_ cancel, @ThreeUKSupport . I get repeated threats and demands for money from you via phone-calls in the middle of the night; I can't get through to Customer Service or your help-line. /contd/
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Steamhead (Dean Harrison)
(@steamheaduk) reported
@ThreeUKSupport Despite still not having had a security call, the hub arrived this morning. Good news at last. I think your process needs some investigation though, no customer should go over 7 days without being told their order had been stopped days ago. The original order was 927518123743.
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(@4hQpheQwMnIY3lH) reported
@ThreeUKSupport Yes I closed the account and the final bill that was taken should have been 6 ish quid but the full amount of 61ish was taken and I am still waiting for this refund, your customer service keep palming me off
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Julie Simpson
(@mrsjmsimpson) reported
@ThreeUKSupport please can someone help. At my wits end. Keep receiving bills after I’ve closed my account, people don’t call back and customer service is terrible! #NeverGoBackToThreeMobile
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Angela B
(@a_b1958) reported
@ThreeUKSupport hi. Paid for £15 credit earlier. Money taken from my bank but have not received credit on my phone. Any help??
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Tom Graves
(@tetradian) reported
@ThreeUKSupport @ThreeUK /contd/ @ThreeUKSupport Your online-chat is inaccessible. When I phone, the support-line says the call goes too long, and they'll call me back, which they don't. They still won't use my email-address. This has gone on for _nine months_ now. What _can_ I do to end this??? /contd/
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Alex ‘Toddy’ Walker-Todd
(@AlexWalkerTodd) reported
@ThreeUKSupport I know 0800 numbers are free on Three but what about 00800 'international freephone' numbers? Other networks count these as regular international calls and your website's call rate checker doesn't work with this extra digit.
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Janet Grant
(@MightyBij) reported
@ThreeUKSupport really sorry but I am very disappointed with the service I have received. New phone didn't come with the correct Nano card been waiting since Tuesday and now my old phone has had it's SIM card disconnected. I am 69 and my mobile is my lifeline to my daughters.