3 (Three)

3 (Three) Outage Report in Kew, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kew, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Kew, Greater London, England 01/18/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, London, Hammersmith, Paddington, Edgware, City of Westminster, Epsom, Croydon, Kensington, Hackney, Islington, Enfield Town, City of London, Waltham Forest and Kingston upon Thames.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomPaddington Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

  • JWBarnham James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • waleedtalzuhair Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • alessandrolnd 𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • DeanCarr15 Dean Carr (@DeanCarr15) reported from Camden Town, England

    @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • gsmumford Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • ElliotJH Elliot Hughes (@ElliotJH) reported from Camden Town, England

    @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

  • seaniegriff Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • Jubballama ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported from Barnet, England

    Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • ragwhos Raghunath S Iyengar (@ragwhos) reported from Islington, England

    @ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SafeT SafeTinspector: not actually safe nor an inspector (@SafeT) reported

    @newworldruler @virginmedia @ThreeUK Different country, same probs. For me it’s Xfinity cable internet down and tethering with Verizon Wireless

  • DannyUK Danny-Yule-K #BLM (@DannyUK) reported

    I've not been able to use the SIMs I ordered as I've been waiting for a call back, not to mention some compensation for the sheer amount of time spent on hold and being passed from person to person. Absolutely shocking service. @ThreeUKSupport

  • newworldruler Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    @SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

  • A_J_Murphy1987 Here Be Dragons (@A_J_Murphy1987) reported

    @NathanTrout @Three_Is_Broken @ThreeUKSupport Have you tried turning it off and on again? Maybe you have particularly thick building walls? Maybe your SIM is faulty? -- Usual Three excuses for their useless network.

  • _DanRose_ Dan Rose (@_DanRose_) reported

    @ThreeUK Why do yo make it so difficult to cancel a number?

  • kevinbramley kev_nffc (@kevinbramley) reported

    @ThreeUK some of the worst customer service I have had, trying to sort a problem out and the person I spoke to won't see it from your point of view even though I have the messages to back it up.

  • s_whitham Scott whitham (@s_whitham) reported

    @ThreeUK @SamsungUK If I win can I have it on a different network. Yours stinks.

  • adrianpetford Adrian Petford (@adrianpetford) reported

    @ThreeUKSupport Hi Maxine. Thanks for your reply. Cache cleared. Link used. Login said number and password do not match. Requested reset. Clicked email link. Entered new password. Website returned my3auth.text.generic.error exactly the same as before. So still not resolved unfortunately.

  • Lydiaa_Ball Lydia Ball (@Lydiaa_Ball) reported

    @ThreeUKSupport The add on is a monthly payment of 15 but this month they're charging me twice for it? I dont want to cancel it as I want it but I only need it once on my bill and not twice

  • JohnMac87014501 John Macdonald (@JohnMac87014501) reported

    @ThreeUKSupport Still without any service and my son is missing his lessons. Just give me my old dongle back as this piece of kit is not fit for purpose.