3 (Three) Outage Report in Kew, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Wembley, London, City of Westminster, Twickenham, Southwark, Croydon, Hackney, Stanmore, Woking, City of London, Hammersmith, Kensington, Wandsworth, Muswell Hill and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Soogs
(@iSoogs) reported
from
Walthamstow, England
Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Lawrence
(@MrTPike1) reported
@ThreeUKSupport Hi Scott, the £33 is because the your customer support got the pricing wrong on the monthly charge for my upgrade. I also didn't get my six months Spotify, which was part of my upgrade deal. I've spent hours trying to resolve this on the phone.
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iamfrancis
(@Francisk91) reported
@ThreeUKSupport HI Scott, I've been trying your chat multiple times a day but can never get through. My contract started on 28/12 and I'm still without SIM! How do you plan to resolve this?
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Ryan Kent
(@RKent1992) reported
@ThreeUKSupport The issues have certainly persisted! Any help would be grateful as tbh the speed is pathetic.
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Kurt
(@Kurt6263) reported
@ThreeUKSupport IP14 - service down for second day in a row - frustrated that status checker does not advise the issue or time for resolution - 2 people at home relying on this for broadband- can you do any better?
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Miguel
(@deazlol) reported
@halllewis20 @ThreeUKSupport 40 minutes ? ahaha I sent all the information those ******* needed to cancel my contract 2 days after i got it. This was on APRIL 2020 its now january 2021 and they still sending debt collectors after me. What a bunch of thieves they are, if you use @ThreeUK ill advise you not to
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Simon Billing
(@sjb002) reported
@ThreeUK finally after being subjected to sales messages, diverted & ask to confirm my father is ‘no more’ ? No confirmation of cancellation truly horrendous service and utterly insensitive- you need to look at yourselves
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Andrei Ianovskii
(@gn0me) reported
@ThreeUKSupport @ThreeUK , this number 07481464741 calling and pretending that they are from HMRC. As I can see they are from Three network. Please check them.
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Darren Collins
(@seasidemagpie) reported
@ThreeUKSupport please help, my new sim doesn’t work and I can’t use my phone at all. I can no longer login into the Three app or the Three website. I can’t even call you on my phone as it’s not working
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Darren Collins
(@seasidemagpie) reported
@ThreeUKSupport Yet again I was told my issues were fixed but now I find that neither my new sim or old sim fails to work. I can no longer access my three account or make texts or calls. Please assist
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Clive Bacon
(@CliveAccount) reported
@ThreeUKSupport Why should I raise a complaint? It's a deliberate tactic by @ThreeUK to make add on data bundles auto renew every month rather than offer one off add on data bundles. Obviously being a on a monthly contract isn't enough for Three but need to exploit their customers for profit.