3 (Three) Outage Report in Claygate, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Claygate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Claygate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Claygate, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hayes, London, Kensington, City of Westminster, Woking, Hounslow, City of London, Tower Hamlets, Croydon, Guildford, Merton, Slough, Southall, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Claygate, England
Latest outage, problems and issue reports in Claygate and nearby locations:
-
Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
-
Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
-
Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
-
Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
-
R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
-
Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
-
Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
-
Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
-
Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
-
lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
-
Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
-
Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
-
Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
-
Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
-
Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
-
Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
-
Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Thomas
(@TrivallisCEO) reported
@ThreeUKSupport the nightmare continues! I cant get technical support so I am cancelling. I can’t even get webchat Also the cancellation form has to be posted!!! Really? Feels like a delaying tactic. I don’t use a printer so not sure how else this is done? Please advise thanks
-
Nash
(@Nash84848012) reported
@ThreeUK I would like to thank Mosheena ( customer relations manager) for her professionalism and dedication, hardly you find call center assistants dedicated to fully resolve customer issues most just want you off the phone onto the next one. You regained my trust in Three
-
Mel Brooker 🐝
(@MelJBroo) reported
Still have not had a reply @ThreeUK @ThreeUKSupport since Wednesday intermittent service and the helpline have sent a replacement SIM card and still issues with that and @SMARTYMobileUK too for my internet!
-
Gemma Bend
(@gembend) reported
@ThreeUKSupport Hey! You made it really really difficult for me to end my contract with you (I was at the end of my min. term) and now you've taken payment incorrectly anyway and your live support team won't let me make a complaint - can you help at all please?👎
-
patrick neville
(@thePatrickNEV) reported
@ThreeUK Short message service
-
Edd Myerscough
(@E_Myerscough) reported
@anthonykaras @ThreeUK @ThreeUKSupport I'm having the same issue in Cheshire, unable to access BBC sites through the 3 data connection.
-
Gemma Bend
(@gembend) reported
@ThreeUKSupport That link is just opening up the same support chat I'm already in, unfortunately. The account has finally been closed and my number ported over, but you've taken the full amount out of my account in error.
-
Paweł
(@Pawe27938984) reported
@ThreeUKSupport I’m your current customer who recently bought a new phone that supports eSIM technology. Is it possible to order eSIM? It would be easier for me as I am international student who’s using two cards simultaneously.
-
Emma Hunt
(@IAmEmmaHunt) reported
@ThreeUKSupport So can I expect a reduction in my bill for this lack of service then? I do not see why I should have to go down to 3g because you have over sold your network
-
Martin Dillon
(@MartinD71485480) reported
@ThreeUK your online customer service and renewal management is shocking 3hrs iv been trying to upgrade and Been lied to by 3 different people one being renewals management