3 (Three) Outage Report in Chobham, Surrey, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Chobham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chobham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Chobham, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Hounslow, Chertsey, Aldershot, Woking, Hayes, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 2 days ago |
|
Hounslow
|
Internet | 4 days ago |
|
Southall
|
Internet | 7 days ago |
|
Hounslow
|
Phone | 8 days ago |
|
Chertsey
|
Phone | 10 days ago |
|
Aldershot
|
Phone | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chobham, England
Latest outage, problems and issue reports in Chobham and nearby locations:
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Mohamed Abdinur (@MabdiNur1) reported from Southall, England@ThreeUKSupport poor connection wondering to request an early termination
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Matthew John Earley (@o0MattE0o) reported from Yiewsley, England@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Badger Smaker (@BadgerSmaker) reported from Egham, England@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Steph Weller (@stephweller97) reported from Guildford, England@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Mike Wood (@mikewooduk) reported from Spelthorne District, England@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Matthew John Earley (@o0MattE0o) reported from Bracknell, England@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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me (@toffee_7) reported from Godalming, England@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Phillips (@RetroWarwick) reported@ThreeUKSupport Hi George, well i did call 333. Your operator was adamant the network was fine (it was down as per the network checker) and it was my phone! He insisted I do a full reset. I refused & got put through to complaints who confirmed there were long term issues with my network. #lying
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Sup (@blessedwithwork) reported@ThreeUK I don't know who you've sold your customer contact details to, but stop it. I keep getting calls from your telemarketers, even though I tell them to stop. Every day for the past 2 weeks. Just stop.
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Mohammed Mateen (@Mateen2112) reported@ThreeUKSupport I have already received it on 11 January 2023. They have taken 1.5 month to send me because of Three internal mailing problem. Till I received it they are saying my insurance as been closed. Now what should I do?
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Rand (@Raz625772) reported@ThreeUKSupport @ThreeUKSupport every postcode I’ve tried in central London says there has been a network outage for the last 6 months. What do you think about that?
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P || A || A || ❄🔫 (@pkwsbaidoo) reported@Ll3tte @ThreeUK Those people are even lucky Dem lef we when we needed the support Hopefully we get better headliners
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JS (@xNUFCx1892) reported@ThreeUKSupport any reason why your broadband’s network connection constantly drops and disconnects regularly throughout the day? It does this during my work day throughout important meetings.
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AJ (@AJackson_112) reported@ThreeUKSupport trying to cancel my contract i took out last friday. Seems to be the hardest thing ever. Worst customer service team ever you have over there. CANCEL MY CONTRACT!!!
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Ejiro🇳🇬🇬🇧 (@EJIRO__) reported@ThreeUK So apparently someone called Boku has been charging me 4pounds each month for digital services that I know nothing off and I can’t get a refund and how a communication service or network allowed the use of my GPDR to be accessed is very appalling!!!!!
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Dan ⬛🟨🟩🟩⬛ (@itsdanielevans) reported@ThreeUKSupport Hi. Why do you have a business account login/registration page that doesn't actually work? Spent ages failing to register, called you, only to be told the service does not exist. Take it down if it's not actually working.
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? (@Torquenstien) reported@ThreeUK Would be nice to get a reliable 4g signal let alone 5g where I live