3 (Three) Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Lewisham, London, Earlsfield, Blackheath, Croydon, Wandsworth, Thornton Heath, Mitcham, Fulham, Sevenoaks, Abbey Wood, Carshalton, Dartford and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Earlsfield |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Julie Farrell
(@farjulie) reported
from
Croydon, England
My friend and her husband have had no network for a week can you be off assistant please @ThreeUK
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jambo
(@TheJammieTV) reported
@ThreeUK Can someone contact me please tired of trying to get ahold of someone the network service I’ve gotten over the last 3 days has been a joke
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Alan Booth 💙
(@alanbooth1972) reported
@ThreeUK Absolute disgrace of a company! Refusing to believe the word of paying customers when reporting mobile broadband router issues and then refusing to cancel contract when no service has been received.
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Carrie-Ann Skinner
(@CarrieSkinner) reported
@geegeemidnight @GavinWhenman @ThreeUK I swapped from Three to the same o2 deal, and been impressed with o2 service since switching
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Julian Zarzoso-Lowe
(@ZarzosoLowe) reported
@ThreeUKSupport Nope. I work all over the place, and it's always crap. I've got 6 months left on my contract, but I've had enough. You're not providing me with what I'm paying for and I'd like out please. With no charges. Where do I start?
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SILV3R
(@SILV3R) reported
@Barry_Carrot @ThreeUK Been with O2 since the iPhone came out and never had any real problems with them.
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CN1991
(@CN1991_) reported
@ThreeUKSupport wifi has been broken for a week. Called for support, they said they would replace the router. Was told it would come Tuesday and I’d need to be in. Didn’t turn up. Called and they said it’s now being delivered Wednesday. It hasn’t. Terrible service.What’s going on
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Matt Tate
(@MattWTate) reported
@geegeemidnight @ThreeUK Pretty sure O2 are the only network who offer roaming as part of your tariff now. Although dunno if that applies to sim-only.
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m82
(@m82cc) reported
@ThreeUK are u guys calling for discount to old customer. I got a call that looked suspicious and I cut it. Just checking
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Oliver's Coffee House 💙
(@OliversSherbs) reported
All done. Switched from @ThreeUK to @O2 after ten years as Three can't tell me when the signal issues will be fixed. New sim should arrive this week, until then send a carrier pigeon if you need to reach me!
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Alan Booth 💙
(@alanbooth1972) reported
@ThreeUKSupport Already spoken to them, they are the problem! Called me a liar! Router not recognising the two SIM cards that have been sent. Refuse to send a replacement router unless I go to a 3 shop, which isn’t going to happen. Not getting another penny from me.