BT (British Telecom) Outage Report in Ystradowen, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystradowen, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystradowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ystradowen, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Penarth, Tonypandy, Barry, Pontypridd, Hengoed, Caerphilly, Porth and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Bridgend |
Internet | |
| Bridgend |
Internet | |
| Cardiff |
Wi-fi | |
| Bridgend |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystradowen, Wales
Latest outage, problems and issue reports in Ystradowen and nearby locations:
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HannahCurrin
(@currin_hannah) reported
@Hello_its_Bee @WeAreOpenreach @bt_uk What a nightmare, mum also had trouble with openreach... they connected the wrong cable at the green box leading to her having weeks of no internet and being asked to pay twice for re-visits to her home by talktalk to see if it was her fault! 😡
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LOZLO
(@baeonice) reported
@Fairplay84 @bt_uk Yes I agree, I used 4 testers and get get slow speeds. Not even mbps. 0-400kbps. They then say "on our side it says 2.3mbps". Great idea how about BT come spend a day with me in my living room and then try tell me everything is fine. Shocking service!
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Atreeon AirQ 🌳🚶♂️🌿🚲🌱🛴🌲🚋⚡️🚉🐞🚈🌻🚡🐝🏃🌳
(@atreeon) reported
@Phelimmac @bt_uk Hi @Phelimmac could it be an idea to rethink some of these phone boxes and ask for them to be replaced with open ones due to their drug taking convenience and the city's drug taking problem?
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Richard Whitehouse
(@Whiteho7Richard) reported
@bt_uk absolutely poor service move from sky but told EE would keep number moved house EE said can’t so openreach and by could 25 days later no number and yet find vouchers for £100 pound!! Vulnerable person need number n line for panic alarm yet nothing! Want money no service
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Eirikr Vicente
(@Eirikr39) reported
@LFC @btsport Terrible game, our midfield just doesn't exist, only useless longballs to ******* no one, defending like are playing since yesterday
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LOZLO
(@baeonice) reported
Company @bt_uk @BTGroup must think it's totally acceptable for customer to connect a SMARTPHONE to an Ethernet/LAN cable to get functional internet speeds. Why should I need a 5 meter long ethernet cable hanging from the bottom of my mobile at any given time in the 21st century?
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Esma Paxon
(@Fairplay84) reported
@bt_uk I'm working from home and rely heavily on the internet I'm paying you good money for. Not getting the help or attention I deserve is not on. Half an hour outage, no problem! But 4 days like this, with these speeds!! Come on!! #btbroadband #wifiproblems
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emeritius 🏳️🌈
(@Britstion) reported
@bt_uk fix your ******* internet
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Alison Mccafferty
(@jeanluk55982424) reported
@jackiebmsp @bt_uk Jackie Baillie You speak about the Crown Estate. That Labour registered as Great Britain party? That you will take over? I really do not like to be the burden of bad news! But for YOU...one will make allowances. I have all evidence that Scotland own all Estates and It would
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Harry
(@HarryUTV) reported
@AlfieOs_7 @LFC @btsport Not this ****