BT (British Telecom)

BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystalyfera, Neath Port Talbot, Wales 12/01/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treorchy, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaMcCaulder Constance (@LisaMcCaulder) reported

    @btbusinesscare oh wow - you reckon I'm tweeting this cos I haven't tried that? They certainly cannot help. Nor can customer services, nor does your complaints procedure. The infrastructure need repairs - it has done for 6 months

  • beershark Rob (@beershark) reported

    @btbusinesscare @BTBDirect @BTBusiness Hi guys, We are a BT Biz customer (small home based business), can I get BT TV yet? I was BT res cust but was convinced to move to biz by a sales guy. I just want one box for personal use in our home. Thanks.

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I’d appreciate a reply, I’ve been waiting half an hour to get to speak to someone when I shouldn’t even be having to call you back. Deliver on your promises and call customers back when agreed! I am escalating my complaint

  • maxibuddah maxibuddah (@maxibuddah) reported

    @bt_uk stunning service this morning, not. Appt booked for fibre install, 8am-1pm, hoping to get off rural 3mbps, and....no one turned up. Doesn't fill me with confidence in your service when on the first day back with you after 15 years, you can't even manage that.

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @bt_uk My bill has not been paid or credited yet another complaint raised to your ceo today. And a online complaint. Its every single month a issue with u I'm shocked at the tins complaints from people here about bt. Its wrong press will pick up on it soon. I want my bill sorted asap

  • MarkPhi32443506 hi all (@MarkPhi32443506) reported

    @Ash_Waines @bt_uk Bt are rubbish charged me over on every bill. 10 emails to ceo sent. Nothing trainee kids on phone. No customer service useless DONT USE BT AVOID

  • GabrielMorena4 Gabriel Morena (@GabrielMorena4) reported

    @bt_uk Please come fix this internet. This is awful. It’s been like this since 3am. What the hell are you doing?

  • jayboham killyhill (@jayboham) reported

    @bt_uk Terrible left us with no internet a couple of times no mangers to talk to all out at the moment were ar they

  • Blockett Becky Lockett (@Blockett) reported

    @bt_uk @OpenreachHelp Hi - my wifi has been down since last night - is there an issue in the area (SE25) or is there a way to resolve this quickly please?

  • carlcod_es Carl Sargunar (@carlcod_es) reported

    @AaronSadlerUK @bt_uk @zeninternet Nice - That's pretty sweet. To be fair this is the first time it's gone done this bad but ..... yeah, no, F*ck it - I'm gonna burn everything down. I NEED MY INTERNET!!!