BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystalyfera, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Maesteg and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
||
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Treorchy |
Internet | |
| Neath |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Ystalyfera, Wales
Latest outage, problems and issue reports in Ystalyfera and nearby locations:
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@bramblesong) reported
@dantheman19970 @bt_uk Be interesting to see if that is what they offer me, and how I can connect that to my existing network so that the hardwired PCs connect for the kids to continue schooling
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Kalpesh Patel
(@kalpstweet) reported
@bt_uk Hello, thanks at least I have a date and time for fix. However, the link you have given me simply takes me to another view of the tweet conversation between us. I was also told I’d get text updates but that hasn’t happened. I feel that I’ve been let down by your service.
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jane mason
(@janexwaldorf) reported
@bt_uk Your executive customer resolutions team were supposed to ring me yesterday coz i have had no internet for 13 weeks..u cant fix a fault or ring me it appears!!!!!!!! USELESS
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ssherlock
(@ssherlock) reported
I wonder whether @bt_uk and @OpenreachHelp have a punishment system whereby the more you call for an update the further down the queue you go????
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Gusty
(@Gusty_BH) reported
@bt_uk I’ve ran tests on the line through the help pages on the BT website & it said everything was fine, but the router still dropped out numerous times yesterday even after the tests. The router only seems to play up as I reach the end of my contract with BT & you try to push Halo.
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Kalpesh Patel
(@kalpstweet) reported
@bt_uk I also expect to be compensated for this outage.
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Dan Goodwin
(@DanGoodwin_) reported
Been without broadband for 8 days now @bt_uk .. 3rd engineer scheduled for yesterday who never turned up, another engineer scheduled for Thursday (that’ll be 10 days with no service) .. You know the fault is external, you know what’s required to fix - why is it taking so long?
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Driving The Convo #ENDPOLICEBRUTALITY
(@NaijaWatch) reported
@btbusinesscare We were 4th time lucky. An Engineer turned up yesterday & it took all of 15 minutes to fix. BT had patched a wrong port hence why our service was not live. I will DM you my refund claim ref number as I want all previous sums taken by BT to be credited to our account
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Fish 🤙🏻
(@FishTXT_) reported
@bt_uk BT Smart Hub has gone down twice this evening, flashing purple, apparently the broadband cable hasn't been connected when it has been. First went down between 9:40pm ish - 10:15pm then its gone down again at around 12:45am. Any idea why?
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Ross Presslee
(@RossPresslee) reported
@bt_uk hey BT my BT Sport monthly pass is still not working. I reactivated my account at 19:30 on the 26th January. I received a confirmation email as well confirming my payment. Also on my BT dashboard it says the payment has gone through. And I still can’t watch live BT Sport