BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ystalyfera, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ystalyfera, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Treorchy, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Phone | 22 days ago |
|
Treorchy
|
Internet | 26 days ago |
|
Maesteg
|
2 months ago | |
|
Swansea
|
Internet | 3 months ago |
|
Neath
|
Internet | 3 months ago |
|
Swansea
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystalyfera, Wales
Latest outage, problems and issue reports in Ystalyfera and nearby locations:
-
jasey (@llangyjack) reported from Llangyfelach, Wales@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
-
Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, WalesWell done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
Kieran (@kiebenson) reported from Swansea, Wales@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
-
Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
-
Daniel rees (@Racingdanny8) reported from Cwmafan, WalesMy Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
-
Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
-
Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
-
Paul Potts (@paulpottsmusic) reported from Aberavon, Wales@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
David Taylor (@Davetails) reported from Aberavon, Wales@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
-
Kieran (@kiebenson) reported from Glyn-neath, Wales@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
-
Andy Jones (@andyj7) reported from Skewen, Wales@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
-
Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
-
Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
-
Tony Sharpe 🍺🎤🦢🏴🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig Thomas (@Dribsebbas) reported@lewi0308 @bt_uk I haven't got it yet, been trying to set it up for my elderly parents , they was supposed to have it start Tuesday. 5 days on and numerous phone calls of me and lots of promises broken by them!
-
Kerry-Ann Beer (@Kezza100) reported@bt_uk day 2 of an external fault on our service, told by your team won’t be sorted out until Thursday? Also told the only solution to get WiFi is we would need to upgrade our contract by over £10 a month ? Is this acceptable ?
-
Claire Morgan 🏴🇪🇺 (@Claireydoo_Mor) reportedHi @bt_uk is there a issue with broadband in the CF64 area?
-
Geoff (@geoffbell01) reported@bt_uk No - you have managed to fail to activate the service for my elderly in laws - they are moving into the new flat on Monday and they won’t have a landline. Not impressed.
-
Paul Vile (@paul_vile) reported@bt_uk I included you because TalkTalk uses openreach. Service came back within 20 minutes.
-
Damian Grant (@DamoGrant) reported@MarcAllera @bt_uk Only because most folk hang up after waiting over 30 mins on hold to speak to someone at @bt_uk but mysteriously answer the phone straight away when you’re trying to cancel a product or leave BT completely
-
Dazzler (@lewi0308) reported@Dribsebbas @bt_uk Not quite the customer centric approach you’d expect buddy
-
Jayneyboo (@Jayne2502) reported@bt_uk I suggest you come and pick up your rubbish equipment. My super duper router is in my bin. I have suffered your awful service for just 2 weeks and that's enough. My bin gets emptied on Monday btw. I will cancel my direct debit also. Not paying for non existent internet.
-
Tom (@BigLadTom) reported@bt_uk what a joke trying to call all day my #youview box is constantly freezing I have a perfect WiFi connection and followed your Internet help guide and its aweful..... Seems like you're happy to take my money but not help with any issues #jokers
-
Ben Edwards (@BenEdwa17958801) reported@bt_uk 2 hours and counting on the phone to your helpline after no one called me back at 1600hrs today as agreed. Call taker answered 1 hour in and I was “put on hold” while she tried to sort the problem with my broadband home move. That was an hour ago now.