BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Ystalyfera, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Treorchy, and Maesteg.

City	Problem Type	Report Time
Swansea	Phone	21 days ago
Treorchy	Internet	25 days ago
Maesteg	E-mail	2 months ago
Swansea	Internet	3 months ago
Neath	Internet	3 months ago
Swansea	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 4 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  Andy Jones (@andyj7) reported 5 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

• 
  PAUL REES (@PAULREES10) reported 5 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Paul Potts (@paulpottsmusic) reported 5 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported 11 minutes ago from Swansea, Wales

  @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

• 
  Marc Teesdale (@Marct009) reported 20 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  stuart davies (@stuartd32) reported 20 minutes ago from Pen-y-groes, Wales

  @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

• 
  Rich Powell (@TheRichPowell) reported 21 minutes ago from Resolven, Wales

  Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 29 minutes ago from Ammanford, Wales

  @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

• 
  James Butler (@mrjpbutler) reported 35 minutes ago from Dunvant, Wales

  have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

• 
  Will Jones (@WillJones15) reported 36 minutes ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  Daniel rees (@Racingdanny8) reported 38 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 38 minutes ago from Ammanford, Wales

  @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

• 
  David Taylor (@Davetails) reported 40 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 47 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Kieran (@kiebenson) reported 48 minutes ago from Glyn-neath, Wales

  @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

• 
  Kieran (@kiebenson) reported 50 minutes ago from Swansea, Wales

  @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

• 
  jasey (@llangyjack) reported 51 minutes ago from Llangyfelach, Wales

  @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

• 
  Paul Potts (@paulpottsmusic) reported 56 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  Gareth (@welshgje) reported 56 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eddy477 (@EdEddy477) reported 2 minutes ago

  @bt_uk worth pointing they gained nothing by this 'upgrade'. Previous contract was 30mb, new contract states max speed 30mb. I also note new customer deals who are have passed there tie in period are paying 45 a month or there abouts after month 24. Not right to be fleecing pensioners.

• 
  Sarah Pie 🌻🌻 (@craftysarahp) reported 3 minutes ago

  @bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help

• 
  Liz F (@Lizcf) reported 4 minutes ago

  @bt_uk please can you confirm the fault affecting my service WILL be fixed tomorrow? No broadband or telephone for six days and the mini hub just isn’t up to the job.

• 
  Algar Goredema-Braid (@AILAHT0909) reported 12 minutes ago

  Now being told by @bt_uk they are having problems speaking to an #Openreach engineer and the system for booking to fix my #BTbroadband is stuck. Unable to escalate so no choice but to wait.

• 
  Annabel Beeforth (@AnnabelBeeforth) reported 16 minutes ago

  @groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.

• 
  Katarzyna Lorenz-Dobuch (@LorenzDobuch) reported 16 minutes ago

  @btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed

• 
  Jill Baron (@JillBaron) reported 17 minutes ago

  @bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!

• 
  Andy Hails 👨‍💻 (@AndyHails) reported 21 minutes ago

  @bt_uk Actually, this is still a problem. Joining a VPN doesn't provide me with internal DNS -> still can't connect to sites I could before.

• 
  kate (@kateblythart) reported 25 minutes ago

  @bt_uk utter rubbish - my parents are in their 70's and have had no internet since the 21st Oct. BT can neither tell us what the issue is or when it will be fixed. They work full-time online from home and rely on the internet to keep their jobs. Terrible service

• 
  eddy477 (@EdEddy477) reported 28 minutes ago

  @bt_uk Hi Paul, unfortunately I have tried that twice and they refuse to help as they were signed up to a new contract in feb for 2 years! Signed up to halo3 from fibre 1. I dont believe they were aware of what they were being sold and hence agreed to whatever was suggested to them.