BT (British Telecom)

BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystalyfera, Neath Port Talbot, Wales 01/19/2026 12:55

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomTreorchy Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • musicography Musicography (@musicography) reported

    @vhixy @SkyHelpTeam Exact same issue with me. Also in York but I’m a @bt_uk customer. They are sending an engineer on Friday but seems odd that others in York are having same problem today.

  • MatthewGHarris Matthew Harris (@MatthewGHarris) reported

    @bt_uk Five day lead time to fix a problem on your network is a disgrace. No phone and no broadband meaning can't work from home!!

  • liammhornerr liam (@liammhornerr) reported

    @bt_uk So tell me why the engineer has connected the main one in a 3 story town house in the room that is furthest away from the main rooms? Where was the logic? We’ve constantly had issues with BT and now you’re trying to tell me we have to pay £210 after a dreadful pandemic for it? No

  • VanessaWillcock Vanessa Willcock (@VanessaWillcock) reported

    @bt_uk Absolute b*llocks, every time we have a power outage our EE signal goes down too. Nothing is being done to support rural communities. We’re the 1% that doesn’t matter. We can’t even dial 999 in an emergency.

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It is. Done that with @SkyHelpTeam. Now @bt_uk Openreach need to look into this issue in York YO31 and YO24 at least otherwise it will have a load of engineers booked via Sky

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It's 2022. We say no isnt a solution. I've done all of that. The problem is seemingly the BT Openreach monopoly on lines and other providers having to use them.

  • willgoose Willgoose (@willgoose) reported

    @bt_uk My parents have now made 30 calls to you since mid December and the problem with their landline isn’t sorted. First you got rid of their number and then once you restored it they can’t receive calls from other landlines. They are getting very frustrated. Please sort asap

  • DamaniJDias ً (@DamaniJDias) reported

    @ArsenaLouu @SkySportsPL @btsport Never happening when it comes to the UK mate. I can guarantee you, instead of investing a few mill in 8k cameras they'll just level up on the yearly TV tariffs.

  • liammhornerr liam (@liammhornerr) reported

    @bt_uk I’ll go to ofcom then, I’m not paying for something that again, your engineer has done, if you really want, I will give you video evidence of where the ports in question are, I’m not stupid

  • MoistSausage14 👊 (@MoistSausage14) reported

    @btsport should be ashamed of the quality of service for this #WorldSeniorsDarts I’ve never seen such a terrible set up. The players and fans deserve much more. #btsport