BT (British Telecom)

BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystalyfera, Neath Port Talbot, Wales 11/21/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treorchy, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Artful77 Samantha Foster (@Artful77) reported

    Hi @bt_uk is the broadband is down in the TN area and if so how long do you think it will take to be fixed?

  • NikKatushkin Katushkin (@NikKatushkin) reported

    Another day, another call to @bt_uk - I feel like I’ve spoken to them every other week for the last six months and every time there’s another issue. Account management has been horrendous and no mention of compensation.

  • ieagleits kc (@ieagleits) reported

    @bt_uk Does it normally take 3+ month to have your a line installed, and 4 calls to say the engineer has in issue at tbe exchange when we keep stating there is no line. customer services keep calling every week, but no line has been put it, BT your services is a joke.

  • JeniWren Jeni Harney (@JeniWren) reported

    @bt_uk At 4am every morning I get a big lag spike lasting about 5 or 10 mins. When this happens my ping jumps to 1000 when it’s usually around 85. I don’t want to raise a support ticket because it’s very difficult to describe the issue to support

  • takonaguy Lewis Warren (@takonaguy) reported

    Another day without wifi or any communication as to why from @bt_uk Poor service throughout.

  • PoshPete2146 Peter moore (@PoshPete2146) reported

    @bt_uk you are the worst company I have every dealt with, my mother is 82 year old a type 1 diabetic who is totally reliant on her phone. I booked the installation for the 8th February Bt staff have constantly lied not called me back and are totally incompetent. #poorservice

  • matthewpwillis Mr Matt (@matthewpwillis) reported

    @bt_uk & @EE are same company. Move SIM from BT to EE and get a 10% discount; renew EE contract & pay full whack. So I am paying the same per month staying on EE for 6GB as someone who transfers from BT for 10GB. I now need to transfer from EE to BT and then back again. #stupid

  • artemis0801 artemis #FBPE Pro Scottish Independence #Woman 🇺 (@artemis0801) reported

    @takonaguy @bt_uk Ours has been slow since yesterday. Not that it's ever very fast but still.

  • HayleyDoot Hayley (@HayleyDoot) reported

    @bt_uk not exactly ecstatic that our bill has gone up 16%. Bad enough that it has increased significantly without any notification of a price change, but also when we are still in a fixed price contract until January 2023

  • lizbth_geeks Weaponised sarcasm (@lizbth_geeks) reported

    @bt_uk /2 couldn't find my house or be bothered to try to call me seems cruel. If I'd wanted shonky customer service I'd've stayed with Virgin, you know? I expected better, and I can't even raise this as a complaint online because I'm tethering from a mobile and the page won't load.