BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystalyfera, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Treorchy, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Community Discussion
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BT (British Telecom) Issues Reports Near Ystalyfera, Wales
Latest outage, problems and issue reports in Ystalyfera and nearby locations:
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Paul Owen
(@Paulowen300Paul) reported
from
Cwmafan, Wales
@btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andi Currie
(@Andicurrie) reported
Well @bt_uk have excelled yet again! After a month of lying to me about promised engineers and me explaining exactly what the issue is, they send an engineer out who cant do the work we need because it's not something he deals with! Classic.. 4 weeks to send the wrong engineer...
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LOZLO
(@baeonice) reported
@bt_uk Still poor service that you sold me a fibre package and then you had to downgrade upon finding out openreach ruined the connections to the whole apartment block. Yet I still pay just as much as fibre for a unrealistically slow connection. Probably slower than 3G. Rip off service.
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Andi Currie
(@Andicurrie) reported
@bt_uk Do you have a time? Cause I'm sick of wasting days waiting for people to pass the buck, let me down and then continue go lie to me.
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Josh Shepherd
(@joshshepo) reported
@Tylermillward2 @bt_uk @btshopuk yeah my trackings not working at all. i got a message on sunday saying its out for delivery and after nothing yesterday or today i went to my local Parcel Force and gave them the tracking number, post code etc and they;ve got nothing on their systems at all for any of my details
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Bhavik Depala
(@bhavikdepala) reported
@bt_uk you guarantee a delivery start day for service and failed miserably on day one by not delivering what you said you would. Appalling service. Wish I had never rejoined BT!!
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Nathan Turner
(@n8turner) reported
@bt_uk No. I had to hang up for a work call. I just want to know what is going on. Communication was great when ordering and you have managed to send a bill but no update as to why the fibre wasn’t connected.
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michael leather
(@MadMike123) reported
Is there an award for the worst customer service experience, combined with obfuscation, procrastination and incompetence @bt_uk @WeAreOpenreach if not there should be. What makes it worse is that the people who actually have to deal with the customers are great!
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P 🤍
(@__FairyP) reported
@bt_uk Hi. For the past month, the WiFi has been awful. We literally have to keep switching from our WiFi to mobile data to use our phone. Very annoying and frustrating.
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Dave Flower
(@DaveFlower6) reported
Shocking service and communication from @bt_uk @Ofcom.Order placed for connection at new property 17th Nov and had same order cancelled twice without knowing. Still no install.Shame CEO #phillipjansen not on Twitter.If anyone @virginmedia wants to give me a call,will jump over.
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Ricardo Rodrigues
(@ricardostory) reported
Reply from @bt_uk: "Thanks Ricardo, I'm not finding any network fault. The line is stable and in synch at 13.9mb with no drops..." It's sold as average 26-29 and it's stable at less than 14mb. And router crashes every single day. #btscam #avoidBT