BT (British Telecom)

BT (British Telecom) Outage Report in Ystalyfera, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystalyfera, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystalyfera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystalyfera, Neath Port Talbot, Wales 02/10/2026 02:25

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystalyfera, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomTreorchy Internet
United KingdomNeath TV
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ystalyfera, Wales

Latest outage, problems and issue reports in Ystalyfera and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lizard_adam adam (@Lizard_adam) reported

    The sound delay on @btsport is ******* awful #LIVWAT

  • KerryBrighton4 Kerry Brighton (@KerryBrighton4) reported

    @bt_uk @PaulWillgoss 3 engineers later .. 2 managers, 12 members of BT staff, all confirming no order or account issues. 3rd engineer today ftom open reach states my account has been in migration since 12th March. Executive team today state no managers is staff in migration team work sat/sun

  • Grumpy_dad_of_3 Matt Norris (@Grumpy_dad_of_3) reported

    @btsport @Azzy666 It’s happening on BT Sports 1HD and Ultimate on Virgin Media. No issue with any other channel.

  • Azzy666 Stephen roberts (@Azzy666) reported

    @btsport Watching on virgin media. It's only happening on by sport ultimate. All other channels are ok. I'm not the only person having the same issue. Everyone watching is.

  • Jamieo_91 Jamie (@Jamieo_91) reported

    Liverpool are looking sloppy as ****! Aye might be winning but need to start concentrating! #LiverpoolFC #BTSport #WatfordFC

  • KerryBrighton4 Kerry Brighton (@KerryBrighton4) reported

    @bt_uk @PaulWillgoss Contacted BT Monday 28th March, arrived at a second home property, No Wifi at all, solid orange on router. New router send out. Open teach engineer sent out.. open reach engineer did all tests, confirmed no open reach issue.. went back to BT spoke to approx 6 advisors

  • MatthewHoneyma9 Matty O'Toole🇺🇦 (@MatthewHoneyma9) reported

    @btsport @Azzy666 Sorry for barging into your tweet Stephen. But this seems to be a problem at your end @btsport It's been the same for me and many other customers (look at the comments) and it's been like this for weeks😕

  • jef722 Jef 🇺🇦 (@jef722) reported

    @virginmedia I’m no expert but i suspect its a @btsport issue

  • LyndieLou100 Lynda Rayson (@LyndieLou100) reported

    @Gibson_XL @bt_uk Their exec complaints team is just as bad…communications company id say “loosely termed”

  • KevJWills Kev Williams (@KevJWills) reported

    Hey @btsport please can you fix the out of sync audio on BT Sport Ultimate?