BT (British Telecom)

BT (British Telecom) Outage Report in Woolwich, Greater London, England

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The latest reports from users having issues in Woolwich come from postal codes SE18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Woolwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Woolwich, Greater London, England 05/09/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woolwich, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Dagenham, Fulham, Camden Town, Harringay, Bermondsey, Lewisham, Tower Hamlets, Charlton, Southwark, Hackney, City of Westminster, Croydon and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Woolwich, England

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeseat Mike Seaton (@mikeseat) reported

    @bt_uk hi, got a message about upgrading my phone (contract ends october), no handsets that take my fancy so tried to look into sim only but couldn't. Can someone help please?

  • B_AmariB ama_rib🎶🎵🇩🇲 (@B_AmariB) reported

    @Beth_Tastic @bt_uk Got new lead from Amazon, £4.75 - what else could I do. Made no difference! All the major utilities providers - telephone, water, gas, electricity - are a joke. They charge arm and a leg and don't provide the service you pay for. Rip off.

  • JaneTown23 Jane Town (@JaneTown23) reported

    @Beth_Tastic @bt_uk Oh my shocking customer service 🙄

  • Michaelcranston Michael Cranston (@Michaelcranston) reported

    @bt_uk That would be nice @bt_uk but when you offer a service that only has 0.1Mbps upload that might have limited use! How can you accept that this service is acceptable to you and not acknowledge that there is an issue with the connection? Any advice @Ofcom ?

  • highrulesguide James (@highrulesguide) reported

    @bt_uk Thanks for your reply even if it was confirmation of the bad news

  • JaneTown23 Jane Town (@JaneTown23) reported

    @bt_uk You can fix it for @Beth_Tastic I changed mine last year as was totally dropping signal which with a sen child adds to his frustration

  • iDannyJB Danny (@iDannyJB) reported

    @scotty88g1 @bt_uk Best broadband I've been with by far for gaming/streaming, and the only problems I've had have been due to work in my area which they warn you about

  • Ro_nan9 Rónán (@Ro_nan9) reported

    @bt_uk is your website down? Won't load up, had to change password 3 times, still no luck

  • NedMulready Ned Mulready (@NedMulready) reported

    @bt_uk just send you another DM. After all my complaints are fully dealt with maybe you can make a training video out of my experience called "how not to treat customers - examples of very bad customer service"

  • Cjh07_ Cjh.07_UTD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cjh07_) reported

    @xerx79 @England @bt_uk Woah, that’s so weird because, I never said that? Are you brain dead?