BT (British Telecom) Outage Report in Weston, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Weston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Weston, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hertford, Hitchin, Luton, Stotfold, Biggleswade, Henlow, Harpenden and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Internet | |
| Hitchin |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Weston, England
Latest outage, problems and issue reports in Weston and nearby locations:
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonny Knash 😊🇨🇦
(@SonnyKnash) reported
@bt_uk Absolute JOKE. My mum's Internet has been down for a day. BT send an engineer to fix it, he say he has fixed it, doesn't check with us. Turns out he hasn't now won't be back until Monday. Only compensated her £50. How can such a big company be so incompetent? #pisstake
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Martin Huntbach
(@MartinHuntbach) reported
How to move home with @bt_uk broadband... 1. Call them for 45mins to book an engineer 2. Have the engineer cancel the order without telling you 3. Call them for 45mins to book an engineer 3. Have the engineer cancel the order without telling you 5. Repeat until you die...
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Martin is still staying at home
(@concretebadger) reported
Then after completing the work (which appears to be replacement of drainpipes and guttering), the TV aerial was re-attached, now facing a different direction so no longer functions. I wonder whether @bt_uk would be willing to come out to fix a problem that they didn't cause 🤔
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David
(@david_hopeful) reported
@bt_uk @btcomplainer is it acceptable that BT have closed my complaint 6 times without speaking to me fully about the matter, or resolving the issue? Is it acceptable that their operators repeatedly promise to call me back but never do? Any suggestions for escalation?
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David
(@reevesy24) reported
@BTCare can someone contact me regards an open complaint please.
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ARFUR FUXAKES
(@JACKATTACK2008) reported
@bt_uk Hello Alannah, i have phoned. I would describe it as not even trying to give an offer never mind mind compete price wise. I know the packages are different company to company, offer not even roughly in the same country never mind ball-park.
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Bazzeroony
(@bazzeroony) reported
@diamcl18 @bt_uk I spent 30 mins with them on the phone today. BT Cloud just doesn't work. It refuses to Sync continuously. Just every now and then. Sync folder can be days out of date. Useless really... it needs fixing.
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Big Dunc 1977
(@prehmuk) reported
@bt_uk hi I’ve lost most of my channels with error code YVM401 I have tried all the on/off and reboots etc it says signal strength 0. Can you please help?
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Andrew Emm
(@AndrewEmm) reported
@bt_uk Someone was supposed to call me Wednesday regarding a formal complaint. Instead you called my dying mother. She asked you to call me today and nothing. I want to make an executive complaint. Call me! You have my number!
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Andy Ross MRICS
(@SOjOLIVING) reported
@bt_uk the customer service I have recently experienced is appalling!