BT (British Telecom)

BT (British Telecom) Outage Report in Weston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Weston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Weston, Hertfordshire, England 01/13/2026 08:20

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Shefford, Biggleswade, Henlow, Stevenage, Letchworth Garden City, Welwyn Garden City, Luton, Hertford, Hitchin and Stotfold.

Loading map, please wait...
City Problem Type Report Time
United KingdomShefford Internet
United KingdomBiggleswade Internet
United KingdomBiggleswade Internet
United KingdomHenlow Wi-fi
United KingdomShefford Internet
United KingdomStevenage Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Weston, England

Latest outage, problems and issue reports in Weston and nearby locations:

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenEbeling Ben Ebeling (@BenEbeling) reported

    1) So, apparently according to the rather rude employee I have spoken to at @bt_uk (who decided it would be a good idea to boast about his broadband usage at home in quite frankly a rude, unprofessional and flippant way), my broadband contract was renewed automatically

  • alpeshdoshi Alpesh Doshi (@alpeshdoshi) reported

    @bt_uk I was on the phone to customer service rep to try and get my broadband fixed and get compensation for a slow line. He cut me off! Is this what you call Customer Service?

  • anaisxoxo2 GarchIsBored (@anaisxoxo2) reported

    @ImAllexx @bt_uk give them their internet you piece of ****

  • JMooters Moots (@JMooters) reported

    Serious Q ... What has happened to @BTBusiness !? Thirty years with them and now nearly three months without a resolve to a problem THEY caused!? @btbusinesscare Have you all given up? AVOID if you’re a business customer. Time to look elsewhere....Is @Vonage any good?

  • ryshaw93 Ryan (@ryshaw93) reported

    Steve mcmanaman is aids I beg you get rid talks **** @btsport

  • Jamie_GAFFR Jamie GAFFR (@Jamie_GAFFR) reported

    @btsport how am I suppose to see KDB blank, if you're apps not working?

  • markduc80750750 mark duckett (@markduc80750750) reported

    @bt_uk raised a complaint just an email acknowledging yet smaller suppliers getting earlier appointments is this because the smaller providers have a more personal touch maybe @bt Are more interested in profit than customer service absolute joke

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @bt_uk No, but he said that he'd managed a faster Mbps by using a spare pair and checking it remotely meant that it wasn't necessarily checking the correct line.. (or words to that effect) (Bearing in mind a few years ago the line was torn down by a tree & there was still "no fault")

  • JayneBungard Jayne Bungard (@JayneBungard) reported

    @bt_uk Feeling very let down by you guys - Infact I've been sold down the river - my father died & unknowingly to me you guys have just linked me to dad's account, so when I ring up to try & get a deal on broadband as a new customer - just been told no can do!??

  • fockinmokybokka Trev Butler (@fockinmokybokka) reported

    @bt_uk It seems to be ok, for now. But I prefer to give it a few days before I declare the problem solved, we’ve been here before.