BT (British Telecom) Outage Report in South Normanton, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Normanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Normanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near South Normanton, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Matlock, Chesterfield, Ilkeston, Mansfield, Alfreton, Derbyshire, Ripley and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Matlock |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near South Normanton, England
Latest outage, problems and issue reports in South Normanton and nearby locations:
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rosanne Stopford
(@RosanneStopford) reported
@bt_uk I’m a new tv and broadband customer, set up my tv box last night and seemed okay. But this eve it’s saying tv signal is week and my internet doesn’t seem to be working either...any known problems?
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Nick F-D
(@DyslexicMech) reported
@bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).
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Fargoniceholes
(@fargoniceholes) reported
@defiaye @bt_uk The key word here is "aim". I had problems at a previous house, and had to take 4 days off work over a month before it was fixed.
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Michael Griffiths
(@M__Griffiths) reported
@bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !
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Annie Gray
(@DrAnnieGray) reported
Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.
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Ricki
(@Ricki01111240) reported
@bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further
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𝐓𝐲𝐲𝐲 ₪
(@xxtyscott) reported
@bt_uk explain how you’re not going to come on time to fix the internet and then arrive but only use the doorbell that requires internet … that’s clearly not going to work because that’s what you’ve come to fix??
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Richie P
(@_RichieP_) reported
@bt_uk Turned out to be an area fault. Bit annoying to be told by a recorded message to look online for help when you can't get online.
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David Foxen
(@SAMBeastDavid) reported
Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!
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Caitlin
(@Caitlin_045) reported
@bt_uk I’ve had non stop problems with my WiFi connection today and just been cut off waiting to speak to customer service! Complete nightmare of a service!