BT (British Telecom)

BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Killingworth, Borough of North Tyneside, England 03/17/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Killingworth, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Ashington and Blaydon-on-Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianFarrellAT Adrian Farrell 💫 (@AdrianFarrellAT) reported

    @bt_uk I don't have a landline and my service provider, Utility Warehouse, effectively leases the Internet connection from BT. But BT isn't keeping their customer UW informed, which means I can't be kept up to date.

  • LABALKIN Louise B 3.5% (@LABALKIN) reported

    @bt_uk Crazy'lack of customer care. Turned off my pal's mobile due to false info given to him by their agent. They admit the fault is theirs, could easily right it, but refuse to do so. Freelancer with a mother in hospital left with no means of comms. Shame on @bt_uk

  • ionareads Iona (@ionareads) reported

    @btbusinesscare @bt_uk Thank you for the reply. Do you have the correct phone number? There’s no mobile signal where we live, so the call needs to be to the landline.

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi, FTTP was installed early this morning, I'm still waiting for it to be activated. Not great given I am working from home. Is there anything you can do to speed this up please? An hour loss of service is acceptable when changing products, but not all day.

  • jlancaster1862 Jay Lancaster (@jlancaster1862) reported

    @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!

  • jdmmi_ JD (@jdmmi_) reported

    @bt_uk I hope you have a bad day

  • ionareads Iona (@ionareads) reported

    @bt_uk I have a family member who’s having a terrible time with your broadband service. Were told someone from BT would call, asked for them to call landline (which you provide) bc no mobile signal... but BT called mobile number so couldn’t get through! They’ve had no /slow 1/4

  • TheLordofOttery Graeme G (@TheLordofOttery) reported

    @bt_uk Losing patients with BT, been 2 months since I ordered Fibre, so far Zero work has been done. My complaint has made zero impact.😠

  • RoswellCrash Chris Murray (@RoswellCrash) reported

    @bt_uk @CamillaWatkins_ How long is this likely to take? Never had poor service like this from BT and you keep doing “maintenance” like this and we lose internet without notice…

  • JillCollier16 Jill Collier 🟥 (@JillCollier16) reported

    @btbusinesscare Our hi speed fibre optic business broadband went down this morning after an openreach engineer (who has now left) was seen in the underground box in the street. We are advised to be at the premises and available to fix it for 20 mins before ringing. We have a …