BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Killingworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Killingworth, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Ashington, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Killingworth, England
Latest outage, problems and issue reports in Killingworth and nearby locations:
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmyscambridge
(@Jimmyscambridge) reported
@CambridgeIndy We have been waiting nearly 7 months for internet access at our modular homes, with repeated missed deadlines and broken promises from @bt_uk and @openreachhelp. Result: huge costs for charity, digital exclusion for our residents. Interested in a story?
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk priceless….. Thanks for getting in touch with us recently. We're pleased we could help. We've now closed your complaint. Not even an apology…. Shame on you BT….with such poor customer service, you should be stripped of the word British in your name.. shocking service
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk Yes delays do happen but bad attitudes are something that can be changed. Out of principal I will be cancelling my contract to go with SKY who give great customer service.
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sx2stephy
(@sx2stephy) reported
@bt_uk how do i cancel my internet contract? moving next month and want to do it from end of April.
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Jake🌋🚤💨
(@jakevolcanoboat) reported
Is anyone else on @bt_uk having issues accessing twitter? DNS issue? Let me use custom DNS servers on my smart hub, cowards!
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Simon
(@SiGarner1) reported
@bt_uk is it possible for an existing customer to upgrade to 100 meg fibre? My only options look to be 500 or 900 which is way more than I need
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Brenda
(@Brenda32074319) reported
@bt_uk hey folks I need your help do you have a contact number
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currently reading: Dead Astronauts
(@EllieWoo) reported
@bt_uk trying to cancel my account as I have moved overseas. But your cancellation number isnt working nor with int area code. Can I do this another way?
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk Totally unprofessional customer service. They are unable to fulfil my service and will not process a complaint because the manager was busy!!! Stay clear of BT broadband, stick with SKY or others, at least they give you what you pay for.
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Kisa
(@Kisago28) reported
@bt_uk your tv service is horrendous. It’s never properly worked despite 3-4 boxes being sent to fix it. Now want to possibly charge me £85 for an engineer to come see what the issue is. I want to cancel. 1yr of stress over sh*tty tv service.