1. Home
  2. Companies
  3. BT (British Telecom)
  4. Killingworth, England
BT (British Telecom)

BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Killingworth, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, Sunderland, and South Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 7 days ago
Gateshead Internet 8 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Cramlington Phone 1 month ago
Cramlington Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • Markberry89
    Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • KRISKROS5
    Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • gemlids
    gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • heatherpott
    heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • unclenobheadCB
    Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • WASNAPPER
    Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • jennifercribbes
    Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • AdvancedIFA
    Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • andyb7274
    Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VoortMartijn
    Martijn van der Voort (@VoortMartijn) reported

    @bt_uk Looks like BT leadership has hearing loss: can't hear their employee needs for a proper wage, can't hear their customers shouting for better service.

  • stuartls
    Stuart L Stevenson (@stuartls) reported

    @bt_uk She is an existing customer on basic broadband and phone, upgrading after 3mths or so, to a broadband only package, clearly shows currently the broadband only package for 150 fibre is £34.99 yet she is being charged £59.99, that’s £4 more than your own 900 fibre package

  • TheQuietLAD
    Luke D (@TheQuietLAD) reported

    So. @bt_uk on Monday insisted my broadband going out was not related to my contract renewal. Told me its Openreach's problem. Guess what? It wasn't Openreach's problem, there's an error in my order code somewhere with BT's Wholesale team which could be another 72 hours to fix.

  • janbohart
    Jan Hart (@janbohart) reported

    @bt_uk Call yourself a communication company!!??? My 84 year old mum has been without a landline’her lifeline’ for over a week with no communication from you or resolution to the problem.She’s feeling very alone and vulnerable and very cross! A loyal customer for 20yrs! Terrible.

  • GDavies1979
    Gareth Davies (@GDavies1979) reported

    @btbusinesscare Why, what will you do that countless people before couldn’t/wouldn’t Can you cancel my contract with immediate effect at no cost to me as I’m already out over £7k due to failures on your part?

  • quirky_brunette
    Beth Harwood (@quirky_brunette) reported

    @bt_uk Relying on seriously unreliable hotspot just to be able to book the appointment. I just want to speak to a human about the issues but nobody is replying although your lines are supposedly open 'til 9pm. Please help. (2)

  • Liiamail
    Liam (@Liiamail) reported

    Shocking service, yet again, from @bt_uk ... After hours worth of calls, endless assurances, and money grabbing policies, my call was 'hung up' after over 90 minutes on the phone (80% of that time on hold). You'd think one of the 5 people I got transferred to could've helped?!

  • WillUK2021
    Will 🇬🇧 (@WillUK2021) reported

    @bt_uk Wi-Fi been down for the last 2 hours . Tried everything under the books but nothing is working. Please fix this issue w3 area

  • DJG39
    Dan Gregory #Toriesout #GTTO 💙 (@DJG39) reported

    @bt_uk It was good once I found where it got best signal thanks. The broadband has been solved too - our neighbour cut through the cable cutting his hedge ang he persuaded an engineer to fix it pronto'.

  • tdrumnbass
    Tom (@tdrumnbass) reported

    Absolutely sick of the piss poor internet connection from @bt_uk pay nearly £100 a month and the internet connection is a joke 🤬🤬