BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Killingworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Killingworth, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland, South Shields, Ashington, Blaydon-on-Tyne, Cramlington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Killingworth, England
Latest outage, problems and issue reports in Killingworth and nearby locations:
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Spirited1
(@helen_spirit1) reported
@grimmon2nite @bt_uk The fact they even attempted to charge me a penalty to move house after overcharging me over 2 grand is bad enough. But to send a debt recovery agency for a crappy bit of plastic which my new owners would have binned anyway is beyond the pale! Shocking!
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Greg Baker
(@greg_baker) reported
@bt_uk Since this has started initially I was told it would be fixed at 23:30, then it was fixed, then no indication and up to 48 hours. That’s not just poor. That’s shambolic.
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Bruce Duncan British Voiceover with PRO Studio
(@BruceDuncanVO) reported
@bt_uk I’m not a BT customer, I’m with Sky, but from what I’m seeing on here, this isn’t just me, it’s the whole KT5 & KT6 postcodes, so I would have expected you’d know about it? No? 😮 There must be 1,000s of people affected. Have @WeAreOpenreach not informed you?
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Irina Raluca
(@IrinaC89) reported
@bt_uk any updates in regards to the outage in the Surbiton area?? The website only shows automatic responses. It is ridiculous now. I havn't had internet since 4 pm.yesterday and I need it for work. Please provide real life updates
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char
(@bitchism) reported
@MichCrad @bt_uk I’ve just been told they have set tomorrow as date to fix it, but it’s a complex fibre issue and “may take longer” 🥲 that said my wifi box has just come back online, so maybe they’ve managed to fix it now? Has yours come back on if you don’t mind me asking?
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smtfhw 🇪🇺🇬🇧🇩🇪🏳️🌈🏁⭐ 3.5% #FBPPR #FBPE
(@smtfhw) reported
BT Openreach are bloody hopeless. Booked an engineer's visit for Monday. Monday I get an SMS saying it'll be Tuesday. I shuffle appointments and meetings and such, and this morning they text to say WEDNESDAY! WTF are they playing at... @bt_uk
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Jemma Swallow
(@jemmafswallow) reported
@bt_uk There is an outage in Surbiton & Berrylands. Any ideas how long it could take to resolve?
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ABNORMALLY SPOOKY VƎX
(@vexwerewolf) reported
@bt_uk @greg_baker This isn't acceptable, BT. We were promised this outage would be fixed by midnight.
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Spirited1
(@helen_spirit1) reported
@bt_uk Unless you are going to provide with with a refund what would be the point? I’ve dealt with your woeful “customer support” team before only to be fobbed off!
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t 🤍
(@tanzeela_h) reported
@bt_uk It seems to be working fine now! But this problem has been on and off for years