BT (British Telecom)

BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Killingworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Killingworth, Borough of North Tyneside, England 11/13/2025 08:00

November 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Killingworth, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, North Shields, Blaydon-on-Tyne, Blyth, Stanley and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Killingworth, England

Latest outage, problems and issue reports in Killingworth and nearby locations:

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ocka24 Lee Oxley (@Ocka24) reported

    I have no BT broadband and their helpline is not manned at this time. How can a 24 hour service provider not provide manned support 24 hours a day. @bt_uk so so shockingly poor. Needless to say your automated service didn’t resolve it.

  • ryan76614721 ryan (@ryan76614721) reported

    @bt_uk what is going on with BT internet right now?? Last few days my internet is extremely slow and it keeps coming and going all the time. We are paying for broadband and the service is absolute garbage

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • JakeTheSnape Jake (@JakeTheSnape) reported

    Day 5 of no @bt_uk broadband after a home move last week. Activation due last friday but currently 'system error' is preventing service. Absolute shambles. If @SkyHelpTeam can provide a quick activation then I'll switch tomorrow.

  • Ryan_Tyroneson Brian Tyrone (@Ryan_Tyroneson) reported

    @bt_uk **** off with the virtue signalling it's pathetic. Only a fool would believe it's genuine or well meaning.

  • Hutch10Chelsea Andy The Hutch ⭐⭐ (@Hutch10Chelsea) reported

    @bt_uk @England That's the problem with our country, always making out we are better than we are. I'd like nothing better, but the way we are playing we have just two hopes! Bob and No!

  • ryan76614721 ryan (@ryan76614721) reported

    @bt_uk what on earth is going on with Bt Internet?? Last few days my internet is coming and going constantly. We are paying for internet and the service right now is absolute garage

  • eggplantuk Mark (@eggplantuk) reported

    @bt_uk That's great service, James! Sadly I'm with @SkyUK, who keep putting their prices up every 6 months & don't have 24 hour help any more! May have to come back to BT! No issues on your tool but our number is no longer BT (though was connected with you 1938 until circa 2010)!

  • richardfsheahan Richard Sheahan 💙 (@richardfsheahan) reported

    @btsport I just paid £25 for a monthly pass without being told that your service does not work on LG TVs - it seems that this is known and deliberate. Stupid question I’m sure but why don’t you tell people this before they join? Bit of a scam is it?

  • LewisGWard Lewis Ward (@LewisGWard) reported

    @bt_uk my WiFi has gone down, I've been charged for now tv which I haven't been able to use for the past 4 months due to it not working on my youview box and I cant cancel because I have to pay £200? Wtf man