BT (British Telecom) Outage Report in Killingworth, Borough of North Tyneside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Killingworth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Killingworth, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Killingworth, England
Latest outage, problems and issue reports in Killingworth and nearby locations:
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
-
Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
-
Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
-
Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
-
Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
-
Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
-
lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
-
John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
-
Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
-
Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
-
John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
-
Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
-
andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
-
Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil Kendall
(@philkendall) reported
@bt_uk Customer cares says I'm the 1st customer to ever ask to do this. I mean, I'm a super-techie cool guy (*cough*) but I'm not THAT cool.
-
Steven Vanner
(@steviev71) reported
Appalling (lack of) service from @bt_uk Be wary of renewing contracts over the phone. Agreed discount has not been applied to account for BT Sport. Have told them call time so they can listen but just useless. Waiting on hold for ages and never receive the promised call back.
-
Debbie Johnston
(@lilmissdebs) reported
@bt_uk your customer service is an absolute disgrace as is the actual service we pay for! I’d appreciate a call from someone in customer services please.
-
Susie Graves
(@GravesSusie) reported
@bt_uk hey - zero internet for 72 hours now and website now just says "Estimated fix time: Sorry we can't provide a fix date at the moment. Please check again later." - originally fix by Sat 6pm, then today lunch, then this again. What's happening?
-
CornishConnect
(@cornishconnect) reported
@bt_uk I’m trying to run a business, three times I’ve called to ask you to remove the pending since feb upgrade and you won’t! I need faster internet please help else I’m switching. #ofcom #btcomplaints
-
JJ-Gill
(@JohnnyEnglish50) reported
@bt_uk just terminated my Full Fibre 900 Halo contract with you, following a very poor customer service. Now going elsewhere.
-
-on a beach-
(@iamonabeach) reported
@bt_uk Thanks, but please also feedback this request to your customer service management team because, frankly, designers won't care much about this minor topic (from a design perspective).
-
Linden Stewart Alsop
(@LindenDStewart) reported
@bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.
-
Goat Seeds
(@hos682gjxidn) reported
@bt_uk @SimmoRichatd Have you ever tried getting any help from BT’s customer service? You’re in for a shock Mat
-
Joe
(@Joe96278086) reported
@bt_uk no internet for 6 days customer service has been terrible. What’s going on?