BT (British Telecom)

BT (British Telecom) Outage Report in Huyton, Knowsley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Huyton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Huyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Huyton, Knowsley, England 11/21/2025 10:20

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Huyton, Knowsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Wallasey, Skelmersdale, Warrington, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Internet
United KingdomWallasey Internet
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Huyton, England

Latest outage, problems and issue reports in Huyton and nearby locations:

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.

  • redwitterer Jamie Dixon (@redwitterer) reported from Birkenhead, England

    @bt_uk I gave up after 30 minutes on hold today trying to make a change to a BT Sport subscription, which I can’t do online. You then ignored my DM. Please help me as I don’t have time to call you again.

  • MichelleDaltry Michelle Daltry (@MichelleDaltry) reported from Birkenhead, England

    @btsport "apologies if you're having 1 or 2 problems with the sound"..…oh yes we are.... #stevemcmanaman #macca

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • RickVNasties Rick Owen (@RickVNasties) reported from Liverpool, England

    @bt_uk I had an appointment booked to have my internet installed today between 8-1. No communication to say the engineer was going to be late and I can’t get through on the number provided. Is anyone there to help?!

  • SharonFisher6 Sharon Fisher (@SharonFisher6) reported from Birkenhead, England

    @Lemonhunny @Schofe @bt_uk I'm putting a bit more faith in bt... plus I'm hoping Miranda gets some recognition. At the end of the day, he didn't have to tweet about his great service did he, I was only joking about the name drop x

  • mightyjimpo Jim Pearson (@mightyjimpo) reported from Up Holland, England

    @bt_uk I'm not using it now so it's probably world class. It's when I want to be online it's the problem

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • steve_goulden Stephen Grumpy (@steve_goulden) reported from Garston, England

    Macca should shut ******** up he’s one annoying prick @btsport #CHEMCI

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @btsportfootball @btsport must admit, the crowd noise does help. Wasn’t keen on the idea but it’s sounds good. You forget after a while there aren’t actually any fans there.

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • Garycpos Gary CPOS (@Garycpos) reported from Liverpool, England

    @bt_uk Full fibre 900 service with just ongoing problems of slow speed constant drop outs. I have put up either it for a few months now but its getting worse. I replaced Virgin Fibre with this . Bad decision.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • RayWaring Ray Waring (@RayWaring) reported from Liverpool, England

    @bt_uk I’ve been trying to contact BT for the last 3 consecutive days - unable to get hold of anyone and end up putting the phone down cos of the potential call charges. Is there any way I could live chat with someone to process my changes?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • twinmum21 Claire C (@twinmum21) reported

    @bt_uk after an extremely poor service in ‘upgrading’ our broadband and leaving the job UNFINISHED, why do you REFUSE to sort out the MESS you made and you keep CLOSING any complaint case we make without resolving? Extremely poor service.

  • Chemfund Lawrence (@Chemfund) reported

    Struggling to get BT Openreach to fix a 6 month FTTP issue, how can this be resolved @BTGroup @bt_uk

  • Studonnyblade S (@Studonnyblade) reported

    @bt_uk had no Internet in Doncaster all day DN5 what is the issue please

  • Norris15_Richie Richie Norris (@Norris15_Richie) reported

    @bt_uk No I’d rather let everyone know not to bother coming across to BT, I’ve just spent 40 minutes talking to your ‘customer service’ team for them to fob me off again! 67 days and counting

  • ScaryHighlander John G. Burns (@ScaryHighlander) reported

    Anyone have contact details for BT's Technical Management Centre / TMC? My phone has been dead for NINE weeks since BT installed fibre broadband. Problem moved to TMC but they're not contacting me. @bt_uk

  • BexBitchDrummer Bex 👩‍🚀 (@BexBitchDrummer) reported

    @Studonnyblade @bt_uk Apparently it’s an issue at the interchange

  • steves01x Steve (@steves01x) reported

    @bt_uk maybe me being stupid but I cant find anywhere on your site once logged in to view/order a family sim? And any info on them it says it has to be the same deal/allowance that i am on? Only need a cheap monthly for my child! Thanks.

  • Nathan02944834 Nathan (@Nathan02944834) reported

    @bt_uk nice one no internet for 2 days because your engineers can’t fix a simple fault. Joke of a company somebody else should run it because all u get is faults from by openshite

  • ScaryHighlander John G. Burns (@ScaryHighlander) reported

    @bt_uk My landline phone has been dead for nine weeks since BT installed fibre broadband. Problem moved to TMC / Technical Management Centre? but they're not contacting me.

  • lavender_layla Layla Lavender (@lavender_layla) reported

    @bt_uk We’ve already tried but you’re telling us that we have to pay to get out of the contract, even though you’re not fulfilling your end of it and actually never have. (And we do not live out in the sticks by the way.)