BT (British Telecom)

BT (British Telecom) Outage Report in Huyton, Knowsley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Huyton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Huyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Huyton, Knowsley, England 11/25/2025 02:55

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Huyton, Knowsley, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Wigan, Wallasey, Skelmersdale, Warrington, Prenton, Widnes, Birkenhead, Upton, St Helens and Seaforth.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Huyton, England

Latest outage, problems and issue reports in Huyton and nearby locations:

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

  • bencartwright69 alan cartwright (@bencartwright69) reported from Helsby, England

    @bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • ThomRawlinson Thom Rawlinson (@ThomRawlinson) reported from Kirkby, England

    Never quite understand commentators making excuses for players diving saying the team needs the point. It’s cheating 🙄 #SHUEVE #BTsport

  • Smithy523 Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • Gibbo28 Mike Gibbons (@Gibbo28) reported from Prescot, England

    @WatchedToffee @btsport He truly is awful isn’t he.

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email

  • matt_burrow Matthew Burrow (@matt_burrow) reported from Frodsham, England

    @BTCare hi. Upgraded my service with you and took Halo out but since replacing the old smart hub and getting new one with disk extender the signal has been worse and broadband slower. What has gone wrong and can we revert back to old system as it was less prone to signal failure

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelsanatomy Rachel (@rachelsanatomy) reported

    @bt_uk hi, my broadband service is down and I am supposed to be working from home & can’t get into an office, can someone call me to help please

  • tom77777hallam Tom Hallam (@tom77777hallam) reported

    @bt_uk Hi, my phone line and youview box is down, I’m trying to get hold of you but unable to, could someone please give me a call to sort this issue?

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @gtrowb1 @bt_uk Yes it's possible. When placing order there will be a section to change delivery address. However it does fit through a standard letter box so may not be an issue to have it sent to the new address either. Hope that helps

  • somebloketweetn someblokeinwords (@somebloketweetn) reported

    @BTCare - please contact me. OpenReach van appears this morning and service is up and down from then on. Not the first time.

  • YorkRose73 Michelle 🦋 (@YorkRose73) reported

    @bt_uk It was encouraging at first, they said it would be sorted in 24 hours (on Monday) My Mum still hasn't got her landline fixed. The mobile signal is so poor some days I can't even get to speak to her. She is shielding and I have called her everyday since the first lockdown began.

  • stewart_waddell Stewart (@stewart_waddell) reported

    @SimonMiller52 @CharJackson91 @BTCare I had the same, yes it’s a joke, also the engineer leaned on my wall and marked the paintwork with black crap all over it. You will be wiser to just pop two screws into the panel yourself than the massive drama of getting them back in for that, booking them is a stress in itself

  • Desmocorsenet Desmocorse (@Desmocorsenet) reported

    @bt_uk I've still not got my service I am paying for so I want it to be sorted by the complaints resolution dept which I have asked for in writing on my contract complaint. If I get no joy I will complain to the ombudsman on the grounds of a not fit for purpose and not what I pay for

  • BrownNinamf NMFB (@BrownNinamf) reported

    @bt_uk I doubt it, until BT put decent, up to date cabling in to our hamlet, which we have been told is not likely to happen anytime soon, the service we receive will remain diabolical and not worth the money we are paying for the small amount of time we can actually get broadband.

  • JuetheBlue 🦄 𝔍𝔢𝔴𝔢𝔩𝔰 🐝💙 (@JuetheBlue) reported

    @bt_uk hi. My mum deleted an email from you by mistake regarding important changes, as it went to the junk folder. We spoke to someone on online chat who said they would resend it, however it has not arrived. Can u help pls there’s no email address on contact page. Thanks.

  • Krepoldinho Arnie Kreho (@Krepoldinho) reported

    @bt_uk Hi - sorry haven’t been on Twitter. The issue was fixed, it was a cabling problem. Have moved the router to another part of the flat. Thanks