BT (British Telecom)

BT (British Telecom) Outage Report in Hockley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hockley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hockley, Essex, England 03/11/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hockley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Latchingdon and Snoreham, Basildon, Rochford, Rayleigh, South Benfleet, Billericay and Chelmsford.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomLatchingdon and Snoreham Internet
United KingdomBasildon Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hockley, England

Latest outage, problems and issue reports in Hockley and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • tommyharris57 Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • DanHarvey74 Harvs (@DanHarvey74) reported from Rayleigh, England

    @GaryLineker @btsport Is that your "bad" toe?

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephusJustus Josephus Justus (@JosephusJustus) reported

    @bt_uk Try to get it sorted a lot faster than with your original screw up. Someone shouldn't have to pay nearly £60 per month for something that doesn't work.

  • RankyStagno Ranky Stagno (@RankyStagno) reported

    @pmak27 That’s absolutely bloody pathetic!! TB are such a poor outfit. Lets hope that very ‘average’ bunch at @btsport @btsportfootball don’t go the same way. Don’g have high hopes though.

  • kalpstweet Kalpesh Patel (@kalpstweet) reported

    @bt_uk Hello, thanks at least I have a date and time for fix. However, the link you have given me simply takes me to another view of the tweet conversation between us. I was also told I’d get text updates but that hasn’t happened. I feel that I’ve been let down by your service.

  • FactPhil Fact Check Phil Hay (@FactPhil) reported

    @btsport @EdgeRatedR @btsportwwe I've never got what the big deal is with Edge.

  • RossPresslee Ross Presslee (@RossPresslee) reported

    @bt_uk hey BT my BT Sport monthly pass is still not working. I reactivated my account at 19:30 on the 26th January. I received a confirmation email as well confirming my payment. Also on my BT dashboard it says the payment has gone through. And I still can’t watch live BT Sport

  • ClementsIdwal Idwal Clements (@ClementsIdwal) reported

    @JonyWestwood @btsport I'm watching Manchester city what football ? I know it's only against WBA but Manchester city are murdering them with pure football . Trouble is now they are playing with them .

  • charlieflynn900 c.flynn (@charlieflynn900) reported

    @btsport your streams are ****, sort them out ffs

  • mollsp_ molly payne (@mollsp_) reported

    @btsportfootball @btsport I bought a monthly BT pass at 8.48 to watch tonight’s football and despite your website saying instant access I have found a page saying you need UP TO 15 mins to activate my account, it’s been 30 mins and still won’t let me watch can u help pls

  • matt_zanelli Matt Zanelli (@matt_zanelli) reported

    @bt_uk any chance you can help? Activated my hot sports via EE however. When logging into the app it’s saying no log on details with my username ?

  • ChrisAlawode CHRIS LEKAN ALAWODE (@ChrisAlawode) reported

    @bt_uk I am having problem with the youview remote control. I have reported this long ago, and nothing is done to help me. And this is making me to wonder if BT cares at all.