BT (British Telecom) Outage in Hockley, Essex, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours in Hockley, England

BT (British Telecom) Outage Chart in Hockley, Essex, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(58.41%)
Phone
(16.92%)
Wi-fi
(9.91%)
E-mail
(8.55%)
Total Blackout
(4.23%)
TV
(1.98%)

BT (British Telecom) Outage Map Near Hockley, Essex, England

The most recent outage reports and issues originated from Leigh-on-Sea, Basildon, Rayleigh, Chelmsford, Billericay, South Benfleet, Wickford, Rochford, Maldon and Southminster.

Leigh-on-Sea Phone
Basildon Phone
Rayleigh Internet
Chelmsford Phone
Billericay E-mail
South Benfleet Internet

BT (British Telecom) in Hockley, England Comments

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BT (British Telecom) Issues Reports Near Hockley, England

Latest outage, problems and issue reports in Hockley and nearby locations:
  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England

    @btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • woz1967 Essex THFC Woz1882 & JAGS Fan (@woz1967) reported from Southend-on-Sea, England

    @BTCare your broadband service is a joke. I've had days where my MBPS has been 0.37 then in the evening 12.08 MBPS then 2 hours later 2.58. As soon as I can I'm leaving this contract s it's certainly not what I signed up for.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • Tim_Harvey Tim Harvey (@Tim_Harvey) reported from Southend-on-Sea, England

    @wobblyclark @btsport @YouTube @btsportfootball Just assumed I was doing something wrong till I saw the entire uk had the same problem. The twitter feed/search for ‘YouTube BT’ is almost more entertaining than the match now 😂

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • GlennEaze1000 Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

  • GlennEaze1000 Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown if Var is in then Arsenal never get the pen end off

  • whitehotlane18 Voice of the people (@whitehotlane18) reported from Chelmsford, England

    @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

  • HaydW1 ᕼᗩYᗪᑎ Xmas ᗯᗩTKIᑎS 🎬💀🎃 (@HaydW1) reported from Wickford, England

    No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

  • HaydW1 ᕼᗩYᗪᑎ Xmas ᗯᗩTKIᑎS 🎬💀🎃 (@HaydW1) reported from Wickford, England

    1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    @BTCare I was told yesterday you would be in contact, then you advised it would be today after an engineer didn’t turn up last Friday. Still nothing! It’s ridiculous and not a good way to treat new customers!

  • RealMartinCee Martin Cee (@RealMartinCee) reported from Cliffe and Cliffe Woods, England

    Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

  • effycs2 effy (@effycs2) reported from South Hanningfield, England

    @BTCare I have been given a complaint code and BT are coming back to me.

  • revmargaretf Margaret Fowler (@revmargaretf) reported from Billericay, England

    @revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

  • revmargaretf Margaret Fowler (@revmargaretf) reported from Billericay, England

    @revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

  • MikeMcC66666 Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

  • MikeMcC66666 Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport CRAP CRAP CRAP

  • JoIngate Jo Ingate (@JoIngate) reported from Great Baddow, England

    @BTCare Yes. And was told yesterday arrived. It didn’t. I still have no broadband a week later. Pls help

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare Don’t worry, I’m with Sky and they’re just as bad.

  • MikeMcC66666 Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

  • MikeMcC66666 Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport Looking at weather radar very poor weather conditions in malilla

  • nick_orrell Nick Orrell (@nick_orrell) reported from Basildon, England

    @BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

  • nathanncollins nathancollins (@nathanncollins) reported from Chelmsford, England

    @BTCare Why on earth is our broadband situation still not sorted out? It’s the worst it’s ever been. We got a text saying ‘we haven’t found a network problem’. Then tell me why nothing is loading at all!!! I work from home most days - I need broadband. THIS IS NOT GOOD ENOUGH

  • nathanncollins nathancollins (@nathanncollins) reported from Chelmsford, England

    @BTCare I have no idea. But we’ve had this broadband for almost 12 months now and it’s never been this slow.

  • debsknig Debbie Knight (@debsknig) reported from Chelmsford, England

    @BTCare Then I have no idea why I pay so much money for a poor service!

  • Darkestfrost James bartlett (@Darkestfrost) reported from Chelmsford, England

    @BTCare No not last week have had it a few months. But I'm on my 3rd smart hub already. As I'm sure t you are aware there is a problem where the hub refuses dns and gets caught in reboot loop. I have dropped 4 times in 2 weeks so far. :(

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare No, I’m not wasting my time sitting on hold. I pay for a service, I’m not getting a service, it’s not for me to sort the issue out.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare Have you got a number that you don’t have to sit on hold? Tried going to the complaints part of the website, even that takes forever to load. Quick to ask to for money, not so quick to offer a service.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare I didn’t have to speak to anyone to set the account up, I don’t have the time to be sat on hold. Please either sort out the subscription on the account listed or cancel the account.

  • Joe_Nicholls Joe (@Joe_Nicholls) reported from Heybridge, England

    @BTCare I don’t expect to have to phone someone when I’m paying for a service. It appears that you can’t cancel subscriptions through the website. Please cancel my account GB12154750

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • CraigFroude Kloppfield (@CraigFroude) reported

    @bt_uk this is the worst customer service from a company I’ve ever known. Poor service and disorganised and average at best communication from their customer service team.. I encourage everyone to seek an alternative provider..

  • shane_rickett Shane Rickett (@shane_rickett) reported

    @bt_uk Been without broadband for nearly 4 weeks now. Given false information time after time, promised updates on when engineers would be arriving, and had nothing, told an engineer would be here at 12 today, and nothing. Really disgraceful and appalling service.

  • loodofsquit Kris (@loodofsquit) reported

    @pjdrummerman @bt_uk Had weeks of dealing with Virgin over a similar issue where I ended up moving to sky. Broken promises and then denying they ever said things on the phone

  • maccaosrfc James McQuoid (@maccaosrfc) reported

    @bt_uk Residential, however my problem is I live in the middle of nowhere so mobile signal is very unreliable.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk @MarcAllera Can someone with authority get a grip on the BT Community posts re NowTV, answer the points raised and shut down the misinformation being posted. 500 posts in 36 hours is phenomenal and needs urgent addressing. Not doing so is leading the company into disrepute

  • maccaosrfc James McQuoid (@maccaosrfc) reported

    Can you believe that @bt_uk can’t fix a fault at there interchange for almost 20days after it being reported! I have spoken to numerous customer service reps now and they can only offer compensation for the time in without my supply. What about the money I’m losing! SELF EMPLOYED

  • ShyK15 SK (@ShyK15) reported

    @bt_uk Where you get passed around from agent to agent with no solution. Can you please provide me with an answer. I just tried calling but again someone hung up on me. (Part 3)

  • ShyK15 SK (@ShyK15) reported

    @bt_uk Who agreed that I would pay no cancellation charge and I would be due compensation. This was also confirmed on 30 Dec with the agent telling me I would receive a call on 22 Jan. No call. And now I’m receiving a bill. What a terrible, terrible service. (Part 2)

  • ShyK15 SK (@ShyK15) reported

    @bt_uk I cancelled my account due to the terrible service I received - initially from the broadband but then the customer service where I was passed around from agent to agent with no resolution. I then contacted your colleague in Cornwall on 28 Dec (part 1)

  • malotruc Don Fernando (@malotruc) reported

    @bt_uk what a fantastic dis-service you run. I got uisance calls from non-existing numbers all day - so I call your service line, wait for 15 minutes roughly until someone connects and then immediately hangs up. Just Lovely.