BT (British Telecom) Outage Report in Hockley, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hockley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hockley, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Leigh-on-Sea, Billericay, Chelmsford, Southminster, South Benfleet, Canvey Island, Rayleigh, Ingatestone, Sheerness, Basildon and Wickford.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Brian O'Keefe (@rider45) reported from Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Jack Horrey (@JackHorrey) reported from Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England
@wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.
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stuart dew (@stuart_dew) reported from Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆 (@xTerronga) reported from Maldon, England
@bt_uk Still terrible
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Paul Parker (@paulparker81) reported from Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Neil Wilson (@wilson_76) reported from Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England
Thank god @btsport have got @jjenas8 commentating tonight. Can’t stand anymore of Steve McMannaman. He talks so much shit. #FACup
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stuart dew (@stuart_dew) reported from Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Matt Brown (@Mattpsychol) reported from Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Keith Flanagan (@Flanners999) reported from Thundersley, England
@BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡
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Chris Fitzgerald (@cfitzy69) reported from Rayleigh, England
@btsport What’s the problem with bt sport 1 hd. Loads of people can’t get it. Sort it out.
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Jason Plom (@jasonplom) reported from Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Neil Wilson (@wilson_76) reported from Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Chris Callaway (@golfingampm) reported from Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aine (@ainepickles) reported
@bt_uk absolute terrible service, no manager to speak to and complaints not being dealt with. Leaving an elderly person without communication is not good enough!
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Prince Roy (@princeebwoi) reported
@bt_uk I'm terribly disappointed and upset the way I have been treated today. There are many other providers who provide the same products as BT and a lot cheaper but I decided to stick with BT for the service and quick turn around for any issues.
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Prince Roy (@princeebwoi) reported
@bt_uk ... different parts of the home. She then asked if my mobile phone network provider provides 5G and why I don't use that instead. I said that shouldn't matter whether or not I have 5G because I'm paying BT for home internet. She was not willing to help me at all... 3 of 3
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The Coffee Lord (@Tyrinic) reported
BT: The Ongoing Saga A brief recap - FTTP ordered 20th Sept, Install for 18th Oct, denied by flat roof, rebooked 19th Oct for correctly skilled engineer on 1st November. Cancelled on the 1st November by @WeAreOpenreach due to 'escalation issue' by @bt_uk, Rebooked for today. /1
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Mrs Karloff (@CatsHurricane) reported
@bt_uk @EE the shop I ordered it from and 'try again'. Not great service from either company. If you're going to work together perhaps you could find a practical system between you to fix issues?
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Prince Roy (@princeebwoi) reported
@bt_uk terrible customer service this morning at 9am. Very unprofessional manners from the representative. Phoned BT this morning due to Internet not working at home for the last 3 days. Internet very slow and I am unable to work as I work from home. 1 of 3
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Paul Taylor (@postietay45) reported
@BTCare can u give me a update with a problem with Wi-Fi in my area has been going on since Sunday CH45 5LF
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Ben (@benwatson___1) reported
@WDCamden @NewAgeBoxingUK @btsport How are u that stupid to understand boxing ain’t ever gonna be free and you’ll always have to pay extra to watch the biggest stars. Suck it up buttercup and get a paper round so u can afford it 👍🏻
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tony etheridge (@bobo57) reported
@bt_uk I need help, too many phone calls and my problem is not resolved, can somebody call me
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Bob (@23dmc23) reported
@bt_uk Well, that was a waste of time. Exchanged DM's for a week, went round in circles, still no resolution. This advert is a blatant lie, BT does not care about elderly & vulnerable customers!