BT (British Telecom) Outage Report in Stanford-le-Hope, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Stanford-le-Hope come from postal codes SS17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanford-le-Hope, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanford-le-Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stanford-le-Hope, Borough of Thurrock, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southend-on-Sea, Rochester, Chatham, Rayleigh, Basildon, Billericay, Dagenham, Gravesend, Romford, Stanford-le-Hope, Wickford, South Benfleet, Brentwood and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanford-le-Hope, England
Latest outage, problems and issue reports in Stanford-le-Hope and nearby locations:
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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stuart dew
(@stuart_dew) reported
from
Rochford, England
So @btsport take my money, send me a million emails about taking my money but can’t log in to watch the UFC tonight or find anyone to help me. Proper shit show.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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stuart dew
(@stuart_dew) reported
from
Rochford, England
@igoyougohugo9 @btsport Join the long queue everybody seems to be having problems
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dai Williams
(@williams_dai) reported
I’m now sitting in my car - still trying to get @BT_broadband to sort out our broadband problem. I’ve explained that it’s a ‘High Resistance Fault’ as it is every six months - their engineers told us this to save us wasting time with @bt_uk ‘s awful service. Another 30 mins :/
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Charlie's Shamen⬅️
(@charliesshamen) reported
@bt_uk just when I thought BT were looking after me. After speaking to a Complaint Specialist, I was told I'm not getting the cable and drilling with today as promised, but I would get an update. Guess what, surprise surprise no update. Shocking rubbish pathetic useless BT
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Stewart White
(@Stewartwhite20) reported
So @bt_uk have ****** my sister by booking appointments then cancelling at last minute and LAURA is being anything but useful as she won’t read the dms properly I don’t know my sisters details but I know ofcoms number and will be reporting failure to fix her WiFi
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Dinakaran Anandhan
(@Dinakaran9) reported
@bt_uk Dear BT , I'm ur customer for last 12 months. Due to my son medical emergency moving to India. when I check to disconnect my service, team saying to pay the penalty of £250+ for breaking the contract. I'm happy with BT service but due to uncertainty I'm moving to Ind #BT
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Laura
(@laura_libs) reported
@bt_uk Thanks, and will I need to have a break in service between switching the old hub off and activating the new one?
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Ped
(@petercampbell84) reported
@bt_uk No thanks. I’ve already been on live chat for 2hrs to fix my account. They made it worse and told me they couldn’t fix it so just avoid using my account on the website!
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Andy@Trimedika
(@AndyTrimedika1) reported
@bt_uk Just wondering why it’s taking so long to restore services and you keep missing the timeline you give . As a new customer find it hard to believe as @sky never missed 1 day in12 years ? 2 months with @BT_UK and 2 days and counting
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I have an opinion
(@26u37393y3u392y) reported
@bt_uk Temporarily locking an account for 20 minutes after 2 or 3 failed sign in attempts is rather annoying. Especially as there is no option to remove the temporary lock via text or online if you're already signed in on another device.
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Dai Williams
(@williams_dai) reported
Had the morning from hell trying to get @bt_uk to mend my broadband - we have the same problem every few months. To variety my identity it turns out I need broadband. Therefore they cannot fix the broadband. DOH! @bt_uk are PANTS!
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Ped
(@petercampbell84) reported
@bt_uk Hi, if you cancel broadband within your cooling off period, how long does it take for your service to be disconnected?