BT (British Telecom) Outage Report in High Roding, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in High Roding, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in High Roding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near High Roding, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Chelmsford, Braintree, Bishops Stortford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near High Roding, England
Latest outage, problems and issue reports in High Roding and nearby locations:
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This came back no issue, but I can confidently say there is an issue
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Still having issues this is day 3 now
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk Can I cancel my bt tv package
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Matt Brown
(@Mattpsychol) reported
from
Bicknacre, England
Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk I'm having issues with internet speed again, this has been the past few days, I run a speed test but it says it's all fine, yet I cant load anything on wifi on my phone
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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𝖝𝕿𝖊𝖗𝖗𝖔𝖓𝖌𝖆
(@xTerronga) reported
from
Braintree, England
@bt_uk This has been an ongoing issue for a few weeks now, my partners phone keeps switching to mobile data because it keeps dropping out and now she has none left 😑
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Wyld
(@GarethWyld) reported
@bt_uk Fault with Full fibre not resolved, billing issues also as you’re charging me for something that was agreed I wouldn’t pay for. Two phone calls - first dropped after 30mins on hold, second went to silence after 45mins. Not helpful, I need to speak to someone!
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Sam Arbor
(@samakq) reported
@MrsMcCul @bt_uk Same here. Phone lines are closed so can’t even speak to someone to find out what’s going on. Terrible
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L M
(@MrsMcCul) reported
@bt_uk I have done all of that. I have tried to call and I have done the text help. What do you suggest I do now if you can’t call me and you’re not taking calls?
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Sandra Walker
(@WalkerPsrwlkr) reported
@bt_uk I'm loosing the will to live. No internet for over a week was supposed to be fixed by Monday (informed by email from yourselves of this deadline).Tried phoning,service unavailable.Cant track progress either.Absolutley shocking service.
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Vince Richards
(@Vince0007) reported
@bt_uk Dear BT customer support I have been holding 1hr 45 min Third attempt!! you say your busy. SO I AM I !!! I want to cancel my service but you never answer the number you advised to call. Terrible service decided to leave BT as moving home my name Vince Richards number01243823569
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Louise Summers
(@lousummers) reported
@MrsMcCul @bt_uk Same for me! It’s shocking that they refer you back online where nothing can help! How can I log a fault if I can’t speak to someone??
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Bean Zoomy 🎶
(@BeanZoomy) reported
This screenshot was taken when I visited someone’s home and without their knowledge. I was also able to see their unlisted phone number. Who is also doing that to me in *my* home… or sitting in their car? There is a simple fix. Provide a login page for the router. Easy! @bt_uk
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Sam Arbor
(@samakq) reported
woah @bt_uk, everything’s down. Not updating your customers and turning your telephone lines off. Bad form BT, what’s going on?
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Gemma Knight
(@Blondie_Gem) reported
@bt_uk are there issues going on in Didcot today? Internet is down for both us and next door, I WFH and we can't get hold of you via phone.
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Clare Wilkins
(@ClareMWilkins) reported
@OpenreachHelp Apologies David. I am at the end of my rope here unable to understand why or how this has been so difficult to progress. The communication from @bt_uk has been poor to non existent. I am a customer deserving the extra mile after very poor service