BT (British Telecom) Outage Report in Haigh, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Haigh, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Bolton, Chorley, Wigan, Salford, Skelmersdale, Preston and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Haigh, England
Latest outage, problems and issue reports in Haigh and nearby locations:
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Denyer
(@andydenyer63) reported
@harnekbahia @MechelleLewis @bt_uk It's now displaying a message "We've had reports of a problem access BT Mail via webmail. If you can't access your email account via webmail, please use an Email client. We are working to establish what's wrong and will provide updates soon. Sorry if you're affected."
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John 💙
(@Squonk007) reported
@bt_uk hello I'm having problems accessing my email it says there's something wrong with no other helpful information
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CatherineHearne
(@HearneCM) reported
@bt_uk email not working "something went wrong" repeatedly
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Gareth Hughes
(@GarethHughes7) reported
@bt_uk I can’t get a signal with EE in my house, so that wouldn’t work.
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Mechelle
(@MechelleLewis) reported
@bt_uk Seems to be an issue with BT Mail service. can confirm please? #btemailservicedown
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Maria Robertson
(@stupidgirl_no1) reported
Tried phoning @bt_uk to see how to cancel or at least reduce our services. Was on hold for 20 minutes and gave up. Unsurprisingly their website only has options to add to the services they provide you.
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〽️D҉ ☘️ 🐺
(@TheGreek007) reported
@bt_uk Can’t log in?? Any issues?
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Bigox67
(@bigox67) reported
PART 1 @EE everyone avoid this scam company. @bt_uk are moving their mobile network to EE so I moved over. Less than hours later I wake to a text from a bank and someone else's daughter, sent to her number which wasn't on my sim.
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David
(@DavidAFC68) reported
@bt_uk what is happening with the internet, it’s been 24 hours with no service
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keith duffy
(@keithduffyuk) reported
@bt_uk 6 months after leaving bt and you still can’t sort out refunding some after you messed up closing my account - will never use bt again, so incompetent