BT (British Telecom) Outage Report in Haigh, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Haigh, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Preston, Salford, Bolton, Chorley, Wigan, Skelmersdale and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Preston |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Haigh, England
Latest outage, problems and issue reports in Haigh and nearby locations:
-
Paul
(@wrxmanpaul) reported
from
Salford, England
@Smeagle1845 @bt_uk No one should have to be abused in the first place. I take it you’ve never received bigotry?
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
-
Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
-
jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
-
Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!
-
Michael Nolan
(@MikeNolan) reported
from
Burscough, England
Ordered @bt_uk broadband at the start of December with an installation date of 11 January. Not great but understandable in current circumstances. Just had text message saying new activation date is 8 March. Very poor.
-
Jordan Wilson
(@jdnwils) reported
from
Walton le Dale, England
@btsport going on about Randolph like he's never played football before. Pretty sure he's an international and has bags of premier league experience. @themoderndaygk what do you think?
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
-
Samantha Holloway
(@SamMobile1) reported
from
Salford, England
@bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.
-
Cheyvonne Bower
(@femaledec) reported
from
Croft, England
My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
-
Indomitable Strength Barbell Club
(@IndomitableUK) reported
from
Salford, England
I’d personally like to thank @bt_uk for being the worst company I’ve ever dealt with. 2 months after my order & I’ve been messed around constantly with still no broadband or phone line. Nobody knows what’s going on. CCTV, card terminals and computer all left useless with no net.
-
Mike Gibbons
(@Gibbo28) reported
from
Prescot, England
@WatchedToffee @btsport He truly is awful isn’t he.
-
Michael Thomas
(@miket_mt) reported
from
Salford, England
@CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.
-
Lee Bardsley
(@Lee70464666) reported
from
Bury, England
@btsport has the worst commentary They are all so boring zzzzzzz
-
Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
-
sami
(@samihowarth) reported
from
Brinscall, England
@bt_uk Not very helpful as that’s for broadband and phone line. I have no signal on my mobile phone?
-
Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Allan Behrens
(@allanbehrens) reported
.@bt_uk what's the point of making an an appointment with you if your engineers fail to turn up? It was difficult enough to make it. a waste of my time and you don't even bother to reply to DMs to ascertain status..... #PoorCustomerService #Again
-
Suze 💙
(@suzynowlan) reported
@bt_uk Looks like the customer service from @bt_uk is about the same as their delivery service. Been on hold for over 30 mins and no one has responded via DM.
-
Adrian Newton
(@AdrianNewton) reported
Abysmal customer service from @bt_uk I have travelled 300miles to be here for your agreed appointment but you haven’t bothered to turn up! Enjoyed being on hold for 30 minutes only to be told I need to wait another 30 mins to speak to to your technical team. #customerservicefail
-
bob-omb
(@fuzzyhamstermuf) reported
@bt_uk trying to upgrade some services, however when it goes through to check my account it states the postcode on my account is different to where the services are installed. I've been on hold for over an hour and not spoken to anybody. Any help?
-
Lisa Phelan
(@LisaPhelan71) reported
@bt_uk Yes but so far you’ve only sorted half the problem. Sincerest good luck to all new BT customers out there… cause you are sure a Sh1t gonna need it, that and a gallon of wine to handle interacting with their call centre. Swimming in treacle!
-
LynLawrenson
(@LynLawrensonCNS) reported
from
Pilling, England
@bt_uk Outage but for how long??
-
Pete
(@WhiteRoseSwampy) reported
@bt_uk why is full fibre 100 shown as £34.99 a month on your website but to upgrade as an existing customer you want £69.99 a month?
-
Kerry poppy
(@KerryPoppy) reported
@bt_uk Hi BT I have spent 3 hours being passed around and still getting no help. I can’t receive all emails, can you help?
-
connor sammon
(@Nevstasic) reported
@bt_uk how can i actually get in touch with someone? Every day your team is very busy, which is obviously very redundant. It is almost impossible to speak to someone from customer service. Help please
-
Chris 🕷
(@imageplotter) reported
So, @bt_uk unable to communicate internally, claiming to have no contact with @TalkTalk , one of its own businesses and both companies charging the customer for a service provided only once. What does @Ofcom say in these cases?Hilarious inadequacy, shirty customer service. Fail.