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BT (British Telecom)

BT (British Telecom) Outage Report in Great Horkesley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Great Horkesley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Horkesley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Great Horkesley, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Colchester, Clacton-on-Sea, and Sudbury.

CityProblem TypeReport Time
Ipswich E-mail 5 days ago
Ipswich Internet 5 days ago
Colchester Internet 22 days ago
Ipswich Phone 25 days ago
Ipswich Phone 25 days ago
Clacton-on-Sea Wi-fi 30 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Great Horkesley, England

Latest outage, problems and issue reports in Great Horkesley and nearby locations:

  • dean_east
    Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • jameohale
    James Hale ๐Ÿ”ฐ (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • MattFrost216
    Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesnโ€™t help!!

  • Peckham_Heights
    Richie Fineโ„ข ๐Ÿณ๏ธโ€๐ŸŒˆ (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • Sandsy79
    ๐Ÿ’๐Ÿฝโ€โ™€๏ธEmma๐Ÿ’๐Ÿฝโ€โ™€๏ธ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they donโ€™t connect me for 3 weeks!!!! Theyโ€™ve still been great ๐Ÿ‘๐Ÿฝ

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • merseamillsy
    Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, itโ€™s a known issue at your end.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • WestVodkadrink
    Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription ๐Ÿ˜ก๐Ÿคฌ๐Ÿ˜ก๐Ÿคฌ

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SallyKramers
    Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • gottapulse
    Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kathwizzle
    kath (@kathwizzle) reported

    @bt_uk I have been tracking the order but it hasnโ€™t changed for days and there is no estimate on when the โ€œprocessingโ€ will end. Who can i contact for BT shop issues?

  • dennison_shelly
    Shelly Dennison (@dennison_shelly) reported

    @bt_uk Thanks. This does indeed show a string of broadband issues in our area (with the last logged at 8:30 pm yesterday) but there is no ETA on a fix.

  • RichardHopeUK
    Richard Hope (@RichardHopeUK) reported

    @btbusinesscare can you help me get my broadband? I have made it official

  • Goonerwiles69
    Richard Wiles (@Goonerwiles69) reported

    @bt_uk Another 20hrs wasted - you lost MiL telephone number of 34 years, made repeated promises of โ€œweโ€™ll get it backโ€ - NOTHING HAPPENS #badcustomerservice #dissapointed #noownership official complaint already made - no action on this. Was told weโ€™d receive feedback & call today

  • Melthemummyof2
    melissa moore (@Melthemummyof2) reported

    @bt_uk itโ€™s been 6 whole days and im still waiting for a callback ! Keep getting told my details have been forwarded and nothing - youโ€™ve lost a customer

  • retsplines
    Ret the Folf (@retsplines) reported

    ๐Ÿงต @bt_uk / @OpenreachHelp FTTP install kerfuffle log. (History first). 15th Nov. Installation due. Engineer completes installation at my house. Completed ~1700 but no service. "Too much light" arriving at the ONT. 1/

  • pier_dole
    Pier Dole (@pier_dole) reported

    @bt_uk So my speed guarantee has not been met. The first install was missed The 2nd install was late and not complete. How is this not a **** service?

  • AnnaGra65143872
    Anne Graham (@AnnaGra65143872) reported

    Also Suzanne Parry of @bt_uk consumer [not]resolution department ignoring point that BT fail to advise that Openreach do the work and need to be the point of contact to organise access and also fail to pass on contact details. Default continues to be 'nothing to do with me or us.

  • Wahabning
    Lara Wahab (@Wahabning) reported

    @bt_uk Wish you applied #NotTomorrowToday to fixing the internet for my elderly parents! 33 days without connection, hours wasted calling you, and NO ONE can help them? DISGUSTED by the service to vulnerable people.

  • HarveyDecor
    Lee Harvey (@HarveyDecor) reported

    @ripinmypants @bt_uk Something isn't right lately. Broadband is poor, mobile phone signal is poor @O2