BT (British Telecom) outages and service status in Great Horkesley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Great Horkesley, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Great Horkesley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Horkesley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Great Horkesley, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Great Horkesley, England
Latest outage, problems and issue reports in Great Horkesley and nearby locations:
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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Anne Ruddock (@AnneRuddock) reported from Colchester, England@bt_uk Not a new build at all. Several operators ordered my broadband (phone lineโs working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didnโt happen. I gave you over 2 weeks to sort it out before going elsewhere
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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James (@rando__) reported from Colchester, England@bt_uk There isnโt thatโs the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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Adrian Chalkley (@Box_Valley) reported from Boxford, England@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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Gottapulse (@gottapulse) reported from Witham, England@bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.
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Essex Eyes (@OseEyelashes) reported from Kelvedon, England@btsport cancelling my service. This is shocking.
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James (@rando__) reported from Eight Ash Green, EnglandSo back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didnโt happen. Called today & next update 9th November. Absolutely disgraceful.
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Secret Hamper โข (@Secrethamper) reported from Tolleshunt Major, EnglandHi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fixโฆ this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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ะผะฐัั ะฒะฐะณะธะตัั (@mattrbarn) reported from Colchester, EnglandBT sport box office. UFC numbered events being ppv this could push my subscription above ยฃ50 a month. Very bad decision @btsport @btsportufc
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Paige ๐๐ฎ (@pseveruscarter) reported from Sudbury, England@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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๐๐ป๐๐๐๐ ๐ฎ๐๐๐๐๐ ๐๐ฆข (@pseveruscarter) reported from Sudbury, England@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Simon Wilding๐ธ๐ช๐บ (@SJWilding) reported from Eight Ash Green, EnglandAbsolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
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Dean East (@dean_east) reported from Sproughton, England@bt_uk are your servers down again, no email access, waiting for an important email to come through
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Bobby (@swiftbookmakers) reported from Clacton-on-Sea, EnglandI would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)
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James (@rando__) reported from Eight Ash Green, England@bt_uk hi need to cancel an order with you, whatโs the phone number please :)
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๐๐ฝโโ๏ธEmma๐๐ฝโโ๏ธ (@Sandsy79) reported from Halstead, EnglandI can honestly say the customer service at @bt_uk is second to non. Even though they donโt connect me for 3 weeks!!!! Theyโve still been great ๐๐ฝ
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Sally Kramers (@SallyKramers) reported from East Bergholt, EnglandHi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.
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Adrian Chalkley (@Box_Valley) reported from Boxford, EnglandSad but our poor service from ย @BT_ukย & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐ฃ
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Richards (@Johnty14) reported@bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.
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Broden ๐ฌ๐งโฟโ๏ธ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?
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JoycieB (@blairjoyce3) reported@bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company
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Vae Vix ๐ซ๐ท ๐ฆ๐บ ๐จ๐ญ ๐ฌ๐ง (@VaeVix) reported@bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.
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Brian McBride (@brian_mcbride1) reported@bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
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Philip Aggrey (@Felipe_Grey95) reportedHello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download โPrisonerโ when I have Halo 3 that I am paying loads of money for each month? You are pathetic ๐ก๐ก๐ก๐คฌ๐คฌ๐คฌ
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.