BT (British Telecom)

BT (British Telecom) Outage Report in Great Horkesley, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Horkesley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Horkesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Horkesley, Essex, England 02/04/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Horkesley, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Great Horkesley, England

Latest outage, problems and issue reports in Great Horkesley and nearby locations:

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • gottapulse Gottapulse (@gottapulse) reported from Witham, England

    @bt_uk I have been trying to cancel my BTsport subscription for 40 minutes now but each time I get transferred to cancellations the line goes dead. Has happened twice now. Please advise.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Secrethamper Secret Hamper ™ (@Secrethamper) reported from Tolleshunt Major, England

    Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • WestVodkadrink Marie Anderson (@WestVodkadrink) reported from Feering, England

    @btsport Absolute joke trying to get through to BT to cancel my BT sport subscription 😡🤬😡🤬

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Sandsy79 💁🏽‍♀️Emma💁🏽‍♀️ (@Sandsy79) reported from Halstead, England

    I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hann8h Hannah ❄️ (@hann8h) reported

    @bt_uk Hi, I have just ran the diagnostics for this and it says the issue won’t be fixed until 3am? It’s been down for 8 hours already, and now a further 4. It’s already affected my working day and now it’s affecting my partners as he probably can’t work tonight now either.

  • RichardAllen25 Richard Allen (@RichardAllen25) reported

    @bt_uk @kittoched We tried to upgrade our system but when engineer arrived he told us he couldn’t do it. I have an booster/extendinder disc and still my security door bell shows “poor WiFi connection” We also have to do a weekly reset due to it slowing down.

  • joels1985 Joel S (@joels1985) reported

    @bt_uk I didn't have any TV signal for 2 weeks for some reason, meaning no live tv and no recordings working. Please advise on compensation, as I pay for this. Thank you.

  • andybrooks69 Brooksy (@andybrooks69) reported

    @bt_uk > internet has been painfully slow for days. Reset everything. Can’t do webchat as you haven’t got enough staff apparently. Getting download speed to hub approx 2.5mb; and your test screen says that is the expected speed!! What rubbish. Should be 20mb+ atleast.

  • SparklyG Safe infrastructure now! 🚶🏼‍♀️👨🏾‍🦼🚴🏽‍♂️ (@SparklyG) reported

    @bt_uk hi, was on live chat with someone on Friday. They said I would receive a gadget to help with my poor WiFi within 48h, that was 5 days ago. Could you please help? Many thanks

  • Liiamm_moore96 Liam Moore (@Liiamm_moore96) reported

    @bt_uk our smart hub is stuck on a still orange light. Not sure what to do as none of the instructions to rectify the issue are working.

  • MrBlanding ((( Andrew Sharp))) #RejoinEU* (@MrBlanding) reported

    @bt_uk Have two accounts need help on can’t get through on the phone - you are telecoms company we have wave of unemployment in Britain , see a connection in your name - & can’t discuss on SM or online BT rule - ahhhhh

  • Stephen01728124 Stephen Hughes (@Stephen01728124) reported

    @bt_uk Thats because I've been talking to your customer service team for weeks on the phone. How is it possible that in 2020, you don't have a 24 hour call line? Surely in the modern world you realise that people use their Internet after 8pm?

  • MoeSyzlac Mark Abbs 🏆💙💛 (@MoeSyzlac) reported

    @bt_uk How can you help ? Probably only by changing me to a company that actually does the job correctly - unlike yourselves 🤡

  • Bill_ee_O William Oliver (@Bill_ee_O) reported

    @bt_uk you're sending an engineer to my house that I don't need, but there's no option online to cancel. Do I just wait till he/she arrives & say no thanks?