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BT (British Telecom)

BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Fenstanton, England

The most recent BT (British Telecom) outage reports came from the following cities: Somersham, Huntingdon, and Cambridge.

CityProblem TypeReport Time
Somersham Internet 23 days ago
Huntingdon Internet 26 days ago
Cambridge Internet 1 month ago
Cambridge Total Blackout 1 month ago
Cambridge Phone 1 month ago
Huntingdon E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

  • bec20272
    Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • bec20272
    Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • 125f8
    Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • NellyChristmas
    Nelly (@NellyChristmas) reported from Great Paxton, England

    @btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

  • fryman7
    Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • realfootiedad
    Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • chefmarc82
    Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • fenstnposh
    Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • jgordon85
    James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • SamCarvalho
    Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • redhatphoto
    Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • EJ_C_Allen
    EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • SamCarvalho
    Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • eyefarrell
    Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • GillJoynes
    Gill Joynes (@GillJoynes) reported from Little Paxton, England

    @bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GetReadyForWar
    Sean Walpole🖕 (@GetReadyForWar) reported

    Don't use @bt_uk wifi hotspots if you rely on having a stable connection for work or video calls. They will repeatedly log you off every half an hour which makes the service unusable.

  • matthew1471
    Matthew (@matthew1471) reported

    Hi @BTCare, had a phone call from elderly relative. BT Essential Digital Home Phone had run down on a call, she placed in cradle and said it was now quite warm.. Told her that's normal. Noticed in ED Manual you don't say it is (but I assume it is) in Essential (non D) you do.

  • MarkRichardHowe
    Mark Howe (@MarkRichardHowe) reported

    @bt_uk hello. Please can someone help. I recently cancelled BT TV but ever since I am receiving frequent messages asking me to return the kit or I will be charged. I believe you have made a mistake here and would like someone to look into this for me please. Are you able to help?

  • elovabloke
    Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧 (@elovabloke) reported from Fremington, England

    @bt_uk is the Internet down in the EX31 3LD area?

  • Jen_the_M
    Jenny M (@Jen_the_M) reported

    @scienceboy7 @bt_uk My email came back up later that night but now our @bt_uk broadband is down, until tomorrow night, they say. Hope your email is ok now. Sounds like a different issue.

  • molliejamess
    Mollie James (@molliejamess) reported

    Would not recommend @bt_uk.. no sense of urgency to help fix wifi issues, working from home will be fun with no internet connection 🤠

  • MsJanGraham1
    MsJanGraham (@MsJanGraham1) reported

    @bt_uk when can we expect the internet outage fault in the Preston area (PR3) to be resolved?

  • GaryAllen4470
    Gary Allen (@GaryAllen4470) reported

    @bt_uk That is correct. But we have had crap broadband for almost a month now,yet the fault was repaired. Poor service from BT.

  • scienceboy7
    andrew rawstron (@scienceboy7) reported

    Dear @bt_uk your service is truly appalling. How do I talk to anyone about the new going DISASTER that is your email service?I can’t even make a complaint without being pushed into round peg/hole selections. It’s really shockingly bad. #btemail

  • cstokie
    Mick phillips (@cstokie) reported

    @bt_uk Hi,I recently had to cancel BT sport at £36.50 a month (could no longer afford it)is there any cheaper deals on offer please?