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BT (British Telecom)

BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Fenstanton, England

The most recent BT (British Telecom) outage reports came from the following cities: Somersham, Huntingdon, and Cambridge.

CityProblem TypeReport Time
Somersham Internet 25 days ago
Huntingdon Internet 29 days ago
Cambridge Internet 1 month ago
Cambridge Total Blackout 1 month ago
Cambridge Phone 2 months ago
Huntingdon E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

  • SamCarvalho
    Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • realfootiedad
    Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • SamCarvalho
    Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • NellyChristmas
    Nelly (@NellyChristmas) reported from Great Paxton, England

    @btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

  • 125f8
    Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • eyefarrell
    Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • bec20272
    Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • EJ_C_Allen
    EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • fredngingermad
    Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • fenstnposh
    Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • redhatphoto
    Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • fryman7
    Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • chefmarc82
    Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • bec20272
    Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • jgordon85
    James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • GillJoynes
    Gill Joynes (@GillJoynes) reported from Little Paxton, England

    @bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toffeetom
    Thomas Davies (@toffeetom) reported

    @bt_uk The absolute worst

  • mrjoshua761
    Paul Easton (@mrjoshua761) reported

    @bt_uk Sometimes recently on my Xbox I have some issues, the weird thing is I’ve played on the same server on the pc game for a long time and never had an issue, these issues seem to have been since my line was put onto didgital phone

  • timroyds
    Tim Royds (@timroyds) reported

    @bt_uk No. Now back down to 2.1 😠

  • RobertClark125
    Robert Clark (@RobertClark125) reported

    @bt_uk It's probably the wind. It had better die down, ironically I'm planning to replace a section of fence 2moro that's 26 years old, and could fall down if I leave it too long

  • AgeofVictoria
    AGEOFVICTORIAPODCAST 💙 (@AgeofVictoria) reported

    @bt_uk Hi. Day 3 with no internet & I’m concerned as I WFH. Internet access is an essential especially in these pandemic times. @MariaMillerUK @Keir_Starmer it needs to be treated as an essential service. Loss of access needs to be a high priority fix.

  • SpAM_CAN
    Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk Is there a way to make a formal complaint to the supplier? It's insane that they are allowed to just shut us off with no notice, costing you money and costing us our connection (in a neighbourhood with *terrible* 4G signal).

  • BrynMez
    Bryn Mez🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BrynMez) reported

    @bt_uk It started working yesterday but the North Wales area had problems with connectivity

  • iTechPro2012
    Gareth Sibthorpe (@iTechPro2012) reported

    @bt_uk Problem solved!

  • NicolaGray78
    Nicola Gray (@NicolaGray78) reported

    @bt_uk Hi I'm struggling to get any Internet at home this morning my hub is just green. Been trying to reset since 6am. Are there any issues in the L30 area of Liverpool? Thanks

  • paulstevens1983
    Paul Stevens (@paulstevens1983) reported

    The @primevideosport stream quality is absolutely shocking, you’d think they were hard up. Never an issue on @btsport or @SkyUK