BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambridge, Saint Neots and Sandy.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Cambridge |
Phone | |
| Saint Neots |
Internet | |
| Huntingdon |
||
| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Gordon Tant
(@125f8) reported
from
Sandy, England
Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JB
(@johnhalbitting) reported
@bt_uk I’m currently a customer of yours and struggling to get anywhere with your web page. Currently having lots of issues with poor broadband connection & speed and want to get this resolved ASAP
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Shaz
(@shanwhitefield) reported
@bt_uk is there an Internet problem in Melton Mowbray There is quite a lot of people in the area have no Wi-Fi or very bad connection speed With all contacted our providers and told there was nothing wrong within the area but obviously something is? This is mine been most week
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EdAPoe 🇬🇷🇺🇸🇬🇧
(@rigormortis46) reported
@bt_uk This happens to me every day, up to 20 times. My provider? BT. The only reason I stick with BT is for the rugby. And I love rugby, to the point of staying with a service that is sub-standard.
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louise nunns
(@LnLoux5) reported
@bt_uk My mum did that and apparently the landline issue isn't to be dealt with until 17 march! In the meantime broadband back on.
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ianwhit
(@ianwhit) reported
@bt_uk Yup, I have it installed but need to reinstall, but the link from BT cloud site is broken, as per image
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Lee Kitson
(@kitsonjr) reported
Love how when I call @bt_uk apparently 24/7 customer service number they just hand up the line before I can speak to anyone. @BTCare
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Tim Bond
(@TimBond1972) reported
@bt_uk good news, they have arrived. Bad news, without the hoist. back to square 1....
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Alesh Tailor
(@al_tailor) reported
@bt_uk @OpenreachHelp another day without broadband. Another day with a broken promise. No call backs as promised. No broadband. No home schooling! No work! Loss of income! Unhappy family . Wish I'd stayed with @skyuk
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George
(@jorgfegg) reported
@GaryLineker @btsport It sucks that the premier competition in club football can no longer be enjoyed by most because it’s all on subscription tv.
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Mark [redacted]
(@staytrue1985) reported
@alex_maple @btsport @btsportfootball Every week they just ignore the complaints about the **** fake crowd sounds. Utter *****.