BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambridge, Saint Neots and Sandy.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Cambridge |
Phone | |
| Saint Neots |
Internet | |
| Huntingdon |
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| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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matt clift
(@mclift13) reported
from
Potton, England
These commentators on @btsport for the Liverpool game are bloody awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lewis
(@Redeyes_NI) reported
@virginmedia Having an issue with your service, very high ping in online games in the evenings, basically makes my internet 50% unusable. I know it's nothing on my end so unless something is being done im gonna have to hop on with @bt_uk or @SkyUK
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Brad Brookes
(@brookesy40) reported
@bt_uk Shocking service and customer service!
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pod
(@215247POD) reported
@TEOL85 @bt_uk @OpenreachHelp I’m in Australia (our internet is poor as it is) UK’s ISP’s have to be better than ours
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BuddyAFC1
(@Afc1Buddy) reported
@bt_uk I spent near 6 hours yesterday trying to connect the hybrid connect. Your app 1 second tells me the connection is good. Then tells me its not. Then tells me theres no connection. Im not spending 5 hours more today. So either help me, fix the issue or terminate my contract
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Matt Gauntlett
(@MattGauntlett) reported
@bt_uk I can’t login to my email because of a security risk. Can someone assist me please!
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David
(@l16gsy) reported
@bt_uk I’ve tried the App, I’ve messaged twice on BT service and made 3 calls to report a connection but can’t get openreach to respond. Why?????
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Samuel Lynes
(@airlynes) reported
@bt_uk Broadband and TV down for 8 hours now, no update on your website for when it’s going to work: any intentions to help your customers on a Friday?
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Maryaa Bibi
(@MaryaaBibi) reported
@bt_uk Hi Claire, No I have been promised an engineer would come out every day for the past two weeks to fit in my broadband however no one turns up and customer service have been rude to the point of putting the phone down on me twice today...
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Crimson - Eclipse
(@Crimson140) reported
I would not recommend @bt_uk at all, at the moment. Terrible experience (already logged a complaint). Setup has been horrendous so far. Meant to be activated on Tuesday (after ordering a month ago) and it's now Friday :)
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Crimson - Eclipse
(@Crimson140) reported
@bt_uk @resolvercouk Can you send me a code so I can DM my issue please? @OpenreachHelp I want to cut out the middle man between yourselves and BT.