BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots and Sandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Phone | |
| Huntingdon |
||
| Cambridge |
Phone | |
| Saint Neots |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Gordon Tant
(@125f8) reported
from
Sandy, England
Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@countrymousie) reported
@btbusinesscare Good old Mandy in customer care seemed to know what she was about. I got good vibes...
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Adam Janjua
(@JanjuaAdam) reported
@bt_uk really poor start from BT. Engineer installation visit scheduled for 11-13.00 today. Changed to 08.00-13.00 over the weekend without explanation. It’s now 13.05 and no ones arrived yet. No internet for the kids school since morning and heating etc offline. Poor service.
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Dane
(@DaneHearth) reported
@PleasantKenobi @bt_uk BT Openreach took 2 months to move my current line, with no work around. They've never been able to provide a line on time in the 6 times I've moved.
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Pointless Miriam Gargoyle
(@Whitlean) reported
@talkMacca @virginmedia Finally binned them in December, been a customer for 6-7 years, put up with the £4-£5 price hikes at least once every year, but the broadband speed just got worse. Customer service is non existent. Back to @BTCare and it's brilliant! Saving £25 a month too!
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Rachel Topham
(@racheltopham) reported
@bt_uk any chance you can fix the page on your site for submitting a complaint. Says “sorry something went wrong”. Better still, provide me with the minimum guaranteed broadband speed or compensate me please!
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Euan Henderson
(@34SeigeRhinos) reported
@_Paulsicle @PleasantKenobi @bt_uk I suspect that it is dependent on where you are and how often you have issues with the Infrastructure. I had to deal with them about 4 time over the 7 years and it was totally fine if a little expensive. I've heard from other people that they can be a pain.
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PleasantKenobi
(@PleasantKenobi) reported
@bt_uk Claire, I know you are just piloting the PR account - but that response isn't good enough. I don't want to go super Karen, but "not have all the same capabilities" translates to your mistake stopping me doing my job. Heads up; I asked for a complaint to be logged already.
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Gary Ellis
(@GE_sportsnews) reported
@bt_uk Joke....two engineers out two new hubs still problems with wireless connection
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Jason McIntosh
(@jasonmci) reported
@bt_uk my mother has had no broadband service now since Thursday last week. She is over 70yo and on her own. When will the service be resumed? M30 area of Manchester.
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I am a loser
(@almost2old) reported
@btsport you make it very hard to canceI. I cancelled my DD in Dec to order via Sky. I’m now told I should have phoned as well and have to pay a further months notice. Over £72 for a service I’m not using. I’m also told by billing there’s NO complaint service! Help please