BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambourne, Needingworth, Cambridge, Saint Neots and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Cambourne |
Wi-fi | |
| Cambourne |
Internet | |
| Huntingdon |
Internet | |
| Needingworth |
Internet | |
| Cambridge |
Community Discussion
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BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Gordon Tant
(@125f8) reported
from
Sandy, England
Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Hunt
(@JRHunTx) reported
Perfectly lovely representative over the phone, but £350 cancellation charge @bt_uk stuck w/ me b/c I added @btsport to an account I'd had with them for three years already (and then upgraded to handle all my remote teaching) now that I'm moving to the United States really sucks.
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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promoted ticks
(@saxpep) reported
@Hazardjay7 @btsportfootball @btsport Neither would I. Nor would I ever. It’s the complete cluster **** I was referring to. So have a nice day.
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James Stott
(@JamesPStott) reported
@bt_uk Spoke to someone about the issue, they were going to investigate further and call me back today between 9am & 11am but that call hasn’t arrived.
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Bosh
(@bosh201140) reported
@bt_uk Sadly no reply to my previous tweet which I hoped would get some attention. Complaint made on the 20th Nov and has not been looked into to my knowledge. Easy way to lose customers and respect.
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Susie Watts
(@susiwatts) reported
Pls can you explain why you think it is acceptable to leave my self-isolating elderly parents without phone AND broadband for 2 weeks?? Internet is their lifeline for online food shopping, banking etc. Pls help and perform a Xmas miracle @BTGroup @bt_uk #philipjansen
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🐒 🧦 Monkey Socks Osc
(@Racsort16) reported
Hello @bt_uk I have the BT Whole Home discs and they keep coming up with "Sign in to a network" on multiple devices. This is frustrating as its stopping working from home. Any ideas on how to resolve this?
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Dan Brown
(@dj5brown) reported
Hi @bt_uk I am trying to amend my new package before my 14 day cooling period passes and I am billed, but as usual I can’t get through to anyone on the phone. I was supposed to receive a call from one of your customer agents, Andy, on 1st Dec but that didn’t happen. Please advise
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Jane Symonds
(@SymondsJ) reported
@BTCare it’s me again we have now discovered that apparently I had opened the account, why would I do that a) when we have provider already b) in my husband’s name c) wrong address & d) husband’s farm office number? @bt_uk want us to pay @BTCare HELP Please
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Sarah Marie Jones
(@shadowstar240) reported
@bt_uk is there an issue with broadband in Llanelli? There was an openreach engineer outside earlier and now all day the router has been rebooting. Its done it 4 times in the last 30 mins. I work from home and literally can't do anything!