BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fenstanton, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Saint Neots, Cambridge, Sandy, Huntingdon and Cambourne.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Internet | |
| Cambridge |
Internet | |
| Saint Neots |
Internet | |
| Sandy |
Phone | |
| Cambridge |
Internet | |
| Sandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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matt clift
(@mclift13) reported
from
Potton, England
These commentators on @btsport for the Liverpool game are bloody awful
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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cody
(@wz1ker) reported
@bt_uk could you advise when open reach will be out to sort a cabling issue under the road M43 area? How long does this usually take? It’s been a week and then two without Wi-Fi and crap data signal in the area.
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Neil Young
(@elderpegasus) reported
This is a new one. @bt_uk hub claims to have a connection. I can ping out, but apparently no more than that - certainly not working. BT website says no outages in our area... but suspect something infrastructure side has fallen over.
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AlitaYK
(@AlitaY1K) reported
@bt_uk inability to provide an engineer at promised time despite the operator clearly spotting a problem at their end as well as us reporting a hub that has been orange colour depsite factory resets and other solutions. This is absolutely disgusting - we even bought warrantee
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MrKPK
(@MrKPK) reported
@bt_uk bt any problems in Belfast BT4 ?? The homehub is flashing purple/pink despite 6 or 7 resets now and checking all the cables. The info tells me this is a signal problem? No internet. No tv. Kids , wife v unhappy. Might even miss Boris's exit from no. 10
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Paul Deery
(@Zinaad) reported
@bt_uk What a cheek, BT want £441 to cancel contract where we've been having problems for months, umpteen engineer visits, broadband speeds well below those promised, service cuts out numerous times a day, today been off more than on! And you want £441 to stop this crap service?
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MrKPK
(@MrKPK) reported
@MariaCostello @bt_uk Me too, they like to pay lip service to this one I think. The silence is defening
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Chloe
(@Chloewerrett1) reported
@bt_uk Have had an absolute nightmare with bt for the last two months!!! Awful service especially for businesses . The worst broadband we've been with, massively hoping it gets sorted soon this is ridiculous. #btbroadband #btuk
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SMEGZ GAME
(@SMEGZGAME) reported
@RichieUK_TTV @bt_uk I had enough with bt messing me around i had them on the phone trying to fix a problem that wouldnt go away and there Routers are **** all ways going down and over heating so one day i lost my **** and throw it at the wall to make my message get to them not to cross me
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Steph Hackett
(@StephHackett2) reported
Anyone elses @bt_uk gone down tonight
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Hillview
(@Hillview_Dounie) reported
@bt_uk It won’t make a difference, poor broadband everyday and BT still think it’s acceptable to charge a £706 bill to disconnect