BT (British Telecom) Outage Report in Fenstanton, Cambridgeshire, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Fenstanton, England
The most recent BT (British Telecom) outage reports came from the following cities: Somersham, Huntingdon, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Somersham
|
Internet | 22 days ago |
|
Huntingdon
|
Internet | 25 days ago |
|
Cambridge
|
Internet | 1 month ago |
|
Cambridge
|
Total Blackout | 1 month ago |
|
Cambridge
|
Phone | 1 month ago |
|
Huntingdon
|
2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
-
Nelly (@NellyChristmas) reported from Great Paxton, England@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
-
Rebecca (@bec20272) reported from Chatteris, England@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
-
Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandOh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
-
Gordon Tant (@125f8) reported from Sandy, EnglandWhy is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
-
Claire Jones (@redhatphoto) reported from Cottenham, England@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
-
Kevin (@fenstnposh) reported from Saint Ives, England@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
-
James Gordon (@jgordon85) reported from Waterbeach, England@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
-
Fryman7 (@fryman7) reported from Warboys, EnglandSome seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
-
Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
-
Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
Ian Farrell (@eyefarrell) reported from Milton, EnglandI’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
-
Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandWondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
-
Gill Joynes (@GillJoynes) reported from Little Paxton, England@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
-
James Wright (@jameswright2004) reported from Witcham, England@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
Rebecca (@bec20272) reported from Chatteris, England@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
-
EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
-
Marc Ambrose (@chefmarc82) reported from Sandy, EnglandYet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
-
Paul Jeffrey (@realfootiedad) reported from Witcham, EnglandIn this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
-
Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, EnglandI’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
SplinterUK (@RealSplinterUK) reportedWow. Had broadband for 3 weeks now and suddenly got disconnected. @bt_uk telephone support team stated my line has still not been connected yet and I only had a landline package? I ordered the Essential broadband package until Fibre 2 or infinity was available in the area...
-
Michael McNamara (@mfMcNamara) reported@BTCare any chance of getting some help on the static IP addressing for a new circuit? Apparently circuit is all ready but I've only received a LAN IPv4 block and no WAN address.
-
Benoblade Chronicles™ 🏳️🌈 (@NinBendo) reported@bt_uk There’s a problem in the area and it was supposed to be getting fixed 8pm last night. Then 10am today. Now it says 10am tomorrow. And tomorrow it will say the following day, then the following day etc. Because your engineers aren’t going to fix it.
-
mia (@miadotx) reported@bt_uk Had to cancel our first booking for setting up our broadband in a new house and now waiting for you to close that account to book again. Have been waiting over a week, still can’t rebook even though I’ve received an email saying the account has been closed?? 1/2
-
Kat Herridge (@KatHerridge) reported@cdyer291 @bt_uk I am having the exact same issue! Not great service is it, starting to regret switching providers now
-
MDM 💙 (@TheMakedah) reported@bt_uk We made a formal complaint about the service and managed to get through to an advisor that somewhat helped. The internet remains intermittent.
-
Owen (@iamSowen) reported@bt_uk Switched to your provider. Equipment never arrived -now I have no internet. Called customer service’s twice. Both times on hold for 20 minutes after speaking to someone then disconnected TWICE Shockingly bad service ....Unprofessional.
-
Phillip Williams (@theartfullodge) reported@bt_uk My bt system hung on 2 of the three discs, had to remove power from all three , wait, then restart each one in turn to recover. £5 to a broadband charity if this was a one-off, unique, never happened to anyone else before problem.
-
golfcity (@golfcities) reported@bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.
-
Ell Presidente Elect (@elldivino) reported@bt_uk So will the engineer come back to fit the smart hub etc? I really don’t think this is good enough to be honest. I am being charged from tomorrow. If I knew you would be this bad, I would never go with BT and gone with SKY instead, so how can this rectified for me? Reduce my bill?