BT (British Telecom) outages and service status in Fenstanton, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Fenstanton, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Fenstanton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Fenstanton, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon
|
16 days ago | |
|
Cambridge
|
Phone | 27 days ago |
|
Cambridge
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Fenstanton, England
Latest outage, problems and issue reports in Fenstanton and nearby locations:
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Claire Jones (@redhatphoto) reported from Cottenham, England@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Kevin (@fenstnposh) reported from Saint Ives, England@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandWondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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James Gordon (@jgordon85) reported from Waterbeach, England@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul Jeffrey (@realfootiedad) reported from Witcham, EnglandIn this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, EnglandI’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Nelly (@NellyChristmas) reported from Great Paxton, England@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England@bt_uk what’s going on with the internet service in Cambridge??
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Fryman7 (@fryman7) reported from Warboys, EnglandSome seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Rebecca (@bec20272) reported from Chatteris, England@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, EnglandOh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Gordon Tant (@125f8) reported from Sandy, EnglandWhy is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
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Gill Joynes (@GillJoynes) reported from Little Paxton, England@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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Ian Farrell (@eyefarrell) reported from Milton, EnglandI’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Marc Ambrose (@chefmarc82) reported from Sandy, EnglandYet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.
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Carol Lord (@CarolLo58903853) reported@bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.
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Anthony (@LookingBack22) reported@juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported@bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.
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H Paul O'Donnell (@HPaulODonnell) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer
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Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported@bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles
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Luanne Woodward (@Lu_Woo79) reported@bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤