BT (British Telecom) outages and service status in Fenstanton, England

Problems in the last 24 hours in Fenstanton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fenstanton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fenstanton, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, Sandy, and Somersham.

City	Problem Type	Report Time
Cambridge	Phone	8 hours ago
Cambridge	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Fenstanton, England

Latest outage, problems and issue reports in Fenstanton and nearby locations:

• 
  Samuel Carvalho (@SamCarvalho) reported 45 seconds ago from Cambridgeshire, England

  @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Rebecca (@bec20272) reported 8 minutes ago from Chatteris, England

  @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

• 
  Claire Jones (@redhatphoto) reported 20 minutes ago from Cottenham, England

  @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

• 
  EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported 20 minutes ago from Milton, England

  @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

• 
  Gordon Tant (@125f8) reported 20 minutes ago from Sandy, England

  Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

• 
  Kevin (@fenstnposh) reported 21 minutes ago from Saint Ives, England

  @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

• 
  Paul Jeffrey (@realfootiedad) reported 22 minutes ago from Witcham, England

  In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

• 
  James Wright (@jameswright2004) reported 26 minutes ago from Witcham, England

  @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

• 
  James Gordon (@jgordon85) reported 26 minutes ago from Waterbeach, England

  @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 38 minutes ago from Cambridgeshire, England

  @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

• 
  Nelly (@NellyChristmas) reported 44 minutes ago from Great Paxton, England

  @btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

• 
  Katharine Rosenstiel (@fredngingermad) reported 45 minutes ago from Cambridgeshire, England

  Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

• 
  matt clift (@mclift13) reported 46 minutes ago from Potton, England

  These commentators on @btsport for the Liverpool game are bloody awful

• 
  Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported 48 minutes ago from Cambridgeshire, England

  I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

• 
  Samuel Carvalho (@SamCarvalho) reported 49 minutes ago from Cambridgeshire, England

  @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

• 
  Ian Farrell (@eyefarrell) reported 52 minutes ago from Milton, England

  I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

• 
  Rebecca (@bec20272) reported 52 minutes ago from Chatteris, England

  @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

• 
  Gill Joynes (@GillJoynes) reported 54 minutes ago from Little Paxton, England

  @bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

• 
  Marc Ambrose (@chefmarc82) reported 59 minutes ago from Sandy, England

  Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

• 
  Guey-Mei Hsu (@MeiKHsu) reported 59 minutes ago from Cambridgeshire, England

  @bt_uk what’s going on with the internet service in Cambridge??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Ashcroft (@TimAshcroft) reported 44 seconds ago

  @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

• 
  Anne Fowlds (@Annief54) reported 3 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

• 
  Dean Gray (@iamdg755) reported 5 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Emma (@88ejackson88) reported 6 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  Nikki Anderson (@NikkiOsbor4715) reported 9 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  John Richards (@Johnty14) reported 10 minutes ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  Graeme Davis (@GraemeDavis) reported 11 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  emze (@KerZE87) reported 12 minutes ago

  @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 16 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  Rocket (@UppaRocket) reported 17 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues