BT (British Telecom)

BT (British Telecom) Outage Report in Blaina, Blaenau Gwent, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blaina, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blaina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blaina, Blaenau Gwent, Wales 01/05/2026 09:30

January 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blaina, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Pontypridd, Merthyr Tydfil, Treharris, Blackwood, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery, Hengoed and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport E-mail
United KingdomCwmbran Wi-fi
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Blaina, Wales

Latest outage, problems and issue reports in Blaina and nearby locations:

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • FI25 Fi (@FI25) reported from Talybont-on-Usk, Wales

    @ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmalthomson28 Emma (@Emmalthomson28) reported

    @bt_uk 3 weeks and 3 engineers later my 75yo father in law with Alzheimer’s still doesn’t have a working telephone line. So far been on a call to BT for 45 mins and have had to relay the saga with 4 different people and still no further forward. Can someone please help

  • crazyygiirl BlairWaldorf (Carrie) (@crazyygiirl) reported

    @bt_uk Hello, there seems to be a service outage on the broadband and the TV, and I was wondering when it will be back running?

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk It's now 3 WEEKS since I reported loss of internet & landline and have just been sent an update that u wont fix the broken cable until the 29th Dec! There's no mobile signal here so I have NO communication with work, Uni or family.

  • MrSmurff19 The Smurf (@MrSmurff19) reported

    @BTCare why Have they Closed my Case with Broadband issues AGAIN!!! Was suppose to Get a Call back But Never Called

  • jessica_wills17 Jess M Williams (@jessica_wills17) reported

    Don't know what's more annoying, the fact the WiFi is down and has been down for 30 mins... or the stupid flashing orange light coming from the router 😠 @bt_uk make it stop!

  • jessica_wills17 Jess M Williams (@jessica_wills17) reported

    @bt_uk Hi, I don't want to text the number as I don't want to be charged! Please can you help another way? I've sent a DM.

  • SeanCro32891966 Sean Cronin (@SeanCro32891966) reported

    @bt_uk another wasted phone call. Yes your BB will be back on today I promise was the call last Tuesday. Today another call, sorry it’s not going to be back on. Your processes for rectifying this issue look to be nonexistent. Incompetent

  • bachelor304 Nicola Batchelor (@bachelor304) reported

    @bt_uk can you tell me when my broadband will return to DE72, not had service since late last night and almost out of data, can’t work from home like this, had to have an unauthorised absence.

  • followtheferret Dan Polak (@followtheferret) reported

    @bt_uk I have sent you a DM with our details. Please help us to resolve this - we need internet connected, not excuses as to why it still isn’t, please.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Seems like the team in Enniskillen is just as unhelpful as the rest of BT. Probably just need to be grateful no trolling from them yet. Wonder do they go on the FB Customer complaints site set up by BT customers and harrass us like some of their colleagues eg Viki?