BT (British Telecom) Outage Report in Porth, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Cardiff, Ferndale, Bargoed, Maesteg, Pontyclun, Ynysddu, Treharris, Tredegar, Mountain Ash, Porth, Bridgend, Ebbw Vale and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DARREN RIX
(@RIXY75) reported
@AmazonUK tonight’s coverage of football was ridiculous. Constantly dropping signal, lagging and sound problems. @SkySports @btsport provide a far superior service than you.
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Future
(@UseBy2022) reported
@bt_uk @bt_uk DM'd you my details. An engineer did have a look this evening - I popped out to ask how it was going he said he was having problems. I asked him to let me know how it went but he left without fixing anything What's going on guys. NO LANDLINE and patchy broadband at 2mbps
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Venus Neary
(@1878venus) reported
@modern_benoni @bt_uk Live at the bottom of one, it still shouldn’t be this bad when the mains is 10 meters away. Can’t even have 2 things connected
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James Theoharris Martin
(@James_Manaman) reported
@AmazonHelp Absolutely unacceptable... @btsport and @SkySports are professionals and offer top notch service. You guys are punching above your weight and have enraged a whole nation with your shitty service. Well done 👏👏👏
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Venus Neary
(@1878venus) reported
I’m sorry but @bt_uk wifi is sooooooo bad. Any recommendations who to go with?
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Sabina Ahmed
(@sabaone) reported
from
Taunton, England
@michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent
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Paul Mc Taggart
(@Sirtaggy) reported
@bt_uk Sadly I have returned home but I’m Internet is still not working 😢 the strange thing is that it was working fine yesterday morning at 10am the it stopped ! I have done the tests you asked me to do & none of the work Please @bt_uk fix it soon as my Tv uses your internet
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Tiddy
(@NeilTidd1969) reported
Well thanks @BTCare @BT You couldn't supply wet wipes to a kindergarten let alone a WiFi service you're an embarrassment can't wait til our contract is up cuz I'm gone you're ****
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Adele Shackleton
(@AdeleShack) reported
@bt_uk appalling service had the day off work to wait in for an engineer who never showed up. No text or email to cancel, no explanation from the call centre as to why. Promised an appointment will be in 5-7 working days, messaged to say 6th jan. Not good enough
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Andrew Pugh
(@pugh_andrew) reported
@AmazonHelp Not good enough for a company like this. You never see @SkySports or @btsport go down!