BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Manchester, Bury, Wilmslow, Sale, Salford, Wigan, Bolton, Chorley, and Leigh.

City	Problem Type	Report Time
Stockport	Internet	7 minutes ago
Manchester	Internet	2 days ago
Manchester	Internet	3 days ago
Bury	Internet	3 days ago
Bury	Internet	4 days ago
Wilmslow	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Pete Edwards (@MrPeteEdwards) reported 6 minutes ago from Urmston, England

  Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

• 
  (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported 7 minutes ago from Bury, England

  @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

• 
  EMMA STOTHARD (@emstoth) reported 8 minutes ago from Salford, England

  @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

• 
  do not touch that thermostat (@karensskitchen) reported 9 minutes ago from Manchester, England

  @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

• 
  Lee Howarth (@leehow2) reported 15 minutes ago from Urmston, England

  Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

• 
  Craig Cooke (@storm_imaging) reported 16 minutes ago from Adlington, England

  @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

• 
  Andy W (@AndyWhittle2) reported 18 minutes ago from Aspull, England

  @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

• 
  Suzanne 🐝💙💫 (@1SuzanneDonovan) reported 19 minutes ago from Manchester, England

  @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

• 
  Ronnie Beaver (@beaver_ronnie) reported 22 minutes ago from Cheadle Hulme, England

  @btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives

• 
  Lee Howarth (@leehow2) reported 25 minutes ago from Bolton, England

  @bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 26 minutes ago from Wilmslow, England

  @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Katie Bretherton (@KLBretherton) reported 27 minutes ago from Bolton, England

  @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

• 
  Kirsty (@KirstyTonge) reported 36 minutes ago from Manchester, England

  @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

• 
  peej (@pjh20311) reported 42 minutes ago from Sale, England

  @bt_uk my BT email is down, is there a problem? See many others reporting the same

• 
  Kevin Broome (@broomey66) reported 46 minutes ago from Manchester, England

  @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 53 minutes ago from Wilmslow, England

  @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Amelia (@acmaerldiya) reported 54 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Tim Duckworth (@TimDuckworth7) reported 54 minutes ago from Bury, England

  Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

• 
  Andrew (@theboytemps) reported 54 minutes ago from Turton, England

  @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

• 
  Cheyvonne Bower (@femaledec) reported 58 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Smith (@GillianSmith16) reported 5 minutes ago

  @bt_uk @btcmateus The internet is down in CR8.

• 
  alex (@Alex_CK2) reported 8 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 14 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Niraj Shukla (@nshukla86) reported 16 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Alice (@alpinefaery) reported 19 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 20 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Kat (@Kat06075689) reported 20 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  Welsh1 (@D1Bluebird) reported 24 minutes ago

  @bt_uk Yes, BT is the service provider. BT need to exclude faults in the area and to be honest you should run tests. I've just tried to ring the Restaurant and the line is still constantly engaged. Ring the number yourself Come on BT go the extra mile. Support local businesses.

• 
  Shelley Squire (@badshelley) reported 29 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Vince (@vinc3h4ll) reported 30 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help