BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Warrington, Bolton, Stockport, Runcorn, Salford, Wigan, Sale, Bury, Rochdale, Chorley, Wilmslow and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Warrington |
||
| Bolton |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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OBESE RHYS
(@Redutd99Rhys) reported
from
Stockport, England
@The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Peter Hamilton
(@Ashtoncrouch) reported
from
Bryn, England
@bt_uk Internet slow in Wigan WN4 area
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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John Postlethwaite 🇬🇧
(@MrPostlethwaite) reported
from
Salford, England
@bt_uk That amount of **** adverts I've come across with him on it.
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Marko
(@SopranoCrew) reported
from
Atherton, England
Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Shockley
(@Johnshockley) reported
@bt_uk I have. Most every point in my house gives no bars of reception. It's upstairs, right by a window, and still very flaky. Took 90 mins to stream a 60 minute TV show on normal resolution last night as it kept dropping connection.
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Stuart Rowlands
(@StuRowls) reported
@bt_uk Thank you for your reply, a 1pm-6pm would do for a friday as my friday shift finishes at 11am, the text service is only offering tues 1 march just now, is it just a case of text each day and see when a friday appt is offered?
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Paul Farrow
(@PRF1983) reported
@bt_uk Our broadband isn't working and our LOS light is red (PON also off). Power cycle and reset doesn't work. Can't work form home without an active connection. Engineer can't get here until Tuesday, anything else we can do?
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Brendito Schortiz
(@GeorgeGuillaume) reported
@knockout_ned47 I got so bored of the inconsistency of them and the quality so I just signed up for BTSport. Though if I was American I would be streaming all these PPVs seeing as how bad fans get reamed for them
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Cathy Hawker
(@cathyhawker) reported
@bt_uk Please can you help? I have had no line or internet for 10 days since the storm. Every day you say it will get sorted but now you have sent me an email saying it is fixed and closed the case. It is not fixed. The line is snapped in half outside my house.
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John Harper
(@the_john_harper) reported
@btsport Hello, very excited for the @supercars season starting and you appear to not be showing the first race next weekend? Will you be showing it at all? Last year we missed several races and I don’t want to have to cancel subscription and pay for another service
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Fruit Bat
(@thefruitbat69) reported
So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?
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Emma Baker
(@bewilderingcat) reported
My parents and their fellow villagers have been without internet for a week now after the storms, repeatedly told untruths by @bt_uk about when they will be back on. Unacceptable and not conducive to good customer care.
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Nick Cole
(@Pilot_Nick) reported
from
Bucksburn, Scotland
@bt_uk Is there an issue with emails? Everytime I try to log in/check my emails I receive an "unexpected error has occurred" message. This happens on both my phone and laptop?
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⚡Spentprodigy⚡
(@spentprodigy) reported
Hey @bt_uk really looking forward to my new internet going live tomorrow after waiting nearly 3 months. 1 problem you still haven't dispatched the WiFi hub.