BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Altrincham, St Helens, Stockport, Warrington, Wilmslow, Wigan, and Newton-le-Willows.

City	Problem Type	Report Time
Manchester	Phone	11 hours ago
Manchester	Wi-fi	14 hours ago
Salford	Internet	1 day ago
Manchester	Internet	1 day ago
Manchester	Phone	2 days ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  EMMA STOTHARD (@emstoth) reported 4 minutes ago from Salford, England

  @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

• 
  Cheyvonne Bower (@femaledec) reported 5 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 12 minutes ago from Wilmslow, England

  @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

• 
  Ian Rohde-Bell (@ianrohdebell) reported 14 minutes ago from Manchester, England

  @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

• 
  Samantha Holloway (@SamMobile1) reported 18 minutes ago from Salford, England

  @bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.

• 
  Craig Dyer (@cdyer291) reported 19 minutes ago from Bury, England

  When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

• 
  Jay_Therapy Up North (@TherapyUpNorth) reported 19 minutes ago from Manchester, England

  @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

• 
  Jamie Grace (@JamieJew590) reported 21 minutes ago from Lymm, England

  @bt_uk Service is still running just the cables and poles damaged

• 
  Cheyvonne Bower (@femaledec) reported 27 minutes ago from Croft, England

  Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

• 
  billy omalley (@b11oma) reported 30 minutes ago from Warrington, England

  @bt_uk is there a problem with Bt email

• 
  Nick Broughall (@Nickbr1001) reported 31 minutes ago from Sale, England

  If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

• 
  Forged By Fire (@forgedbyfiree) reported 33 minutes ago from Manchester, England

  Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

• 
  Louise Rogerson (@louise_rogerson) reported 34 minutes ago from Manchester, England

  Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

• 
  Suzanne 🐝💙💫 (@1SuzanneDonovan) reported 34 minutes ago from Manchester, England

  @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

• 
  Andy cope (@Andycop31765091) reported 41 minutes ago from Manchester, England

  @RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

• 
  Daniel Couser (@couser85) reported 42 minutes ago from Bury, England

  @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

• 
  Pete Edwards (@MrPeteEdwards) reported 50 minutes ago from Urmston, England

  Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

• 
  Danny Bublé (@DannyBuble) reported 57 minutes ago from Wrightington, England

  @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

• 
  Simon Hand (@simon_hand) reported 58 minutes ago from Sale, England

  @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

• 
  Kirsty (@KirstyTonge) reported 60 minutes ago from Manchester, England

  @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 3 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 8 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Jeanette Masters (@Red_ragtop) reported 10 minutes ago

  @bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.

• 
  Future Tech (@neural_theory) reported 11 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  Gizmo (@Gizmo83508413) reported 11 minutes ago

  @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 12 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Sam R (@maz558) reported 13 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  AFCdonnilad (@afcdonnilad) reported 15 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Sadaf Ahmed (@SadafAh05016729) reported 15 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Ian Robson (@GFX2001) reported 16 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).