BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 01/29/2026 15:15

January 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Manchester, Bolton, Sale, Wigan, Chorley, Warrington, Runcorn, Salford, Bury and Rochdale.

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City Problem Type Report Time
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • hart90 Jonathan Hart (@hart90) reported from Manchester, England

    @jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too

  • kevdkev77 KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England

    @btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • LynseyF85 Lynsey Finney (@LynseyF85) reported from St Helens, England

    @GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!

  • JG_JessGreen Jess Green (@JG_JessGreen) reported from Bury, England

    @btsportmotogp @btsport Racing incident but ended the race for these riders and ruined it for the fans.

  • KurtMCR Kurt (@KurtMCR) reported from Salford, England

    @bt_uk Its still saying temporary problem and other errors!

  • franco_blanco1 Francis Idehen (@franco_blanco1) reported from Manchester, England

    @bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • KurtMCR Kurt (@KurtMCR) reported from Salford, England

    @btsport @WWEUK Woah! This is huge. Hopefully not in a bad way

  • DeanMackenzie2 Dean Mackenzie (@DeanMackenzie2) reported from Warrington, England

    @JUser1 @bt_uk I reckon all the big ones to begin with so at least 1 a quarter...then soon after they will all be on box office 👎🏻 poor show @bt_uk the amount of people cancelling since that announcement seems crazy so they must not like money 🤔

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

  • bobblebardsley Bobble Bardsley (@bobblebardsley) reported from Leigh, England

    @dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dhaevernas with love from, yumie (@dhaevernas) reported from Milton Keynes, England

    @bt_uk I am a new broadband customer and was told internet should be running today (it’s not). received email and sms confirming everything was set up. earlier I contacted you via chat and was told internet would start running at midnight. it’s not. can u please check?

  • blossombudlove carmen luck (@blossombudlove) reported

    @bt_uk Terrible service I’m moving my provider

  • AnneHun77838836 Anne Hunter (@AnneHun77838836) reported

    @bt_uk hello I sent you a dm over an hour ago regarding the ongoing issue with my Internet.could you sort this please

  • LauraWalsh6 Laura Walsh (@LauraWalsh6) reported

    Hi @bt_uk, an engineer was meant to come out today between 1-6pm. No one has shown and I’ve had no communication to tell me the appointment is delayed and/or cancelled. Can you help?

  • Clivewratten Clive Wratten (@Clivewratten) reported

    @bt_uk Hi Lesley thanks for checking in, the bot as usual found nothing, we reset and the internet remains poor. Just accepting this situation now as this is as good as it gets. After all of the hassle last time we had hoped it was fixed. I will monitor performance.

  • iainlewis11 Iain Lewis 💙 #savethenhs (@iainlewis11) reported

    PSA if you have a smart hub like the @bt_uk smart hub if you are having WiFi problems check to see if your wireless is in "mode 2" before buying any new hardware

  • blossombudlove carmen luck (@blossombudlove) reported

    @bt_uk three weeks and still no phone call from BT my internet is still playing up and I pay for full fibre customer care is awful

  • TheLordsVessel iamadeleks (@TheLordsVessel) reported

    @bt_uk wag1 for my internet man! You lot need to compensate me ! I have missed business meetings Cus my internet went down without no explanation and I have lost deal 😡

  • benettor Ioannis Chrysostomou (@benettor) reported

    @bt_uk what is BT doing around Bonnyrigg area in Edinburgh? since the 21st our internet connection has been extremely unstable with constant (and sometimes huge) packet loss.

  • CSPJonathan Jonathan Rush (@CSPJonathan) reported

    @bt_uk fibre and digital phones installed about a week ago. Now not working. No internet or phones. Despite complaining, no engineer until 8th December. Unacceptable.