BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 12/01/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Rochdale, Bolton, Chorley, Wigan, Wilmslow, Lymm, Warrington, Widnes, Stockport, St Helens and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Phone
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • dazchad Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • KLBretherton Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • Totallylancs (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

  • KirstyTonge Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • DannyBuble Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • RED_MUFC_69 United (@RED_MUFC_69) reported from Rochdale, England

    @bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk @SarahHar256 Its coming up as no known issue. But as I’ve said. This isn’t the case. Hundreds of people have reported this. And we all have engineers coming Tuesday. People aren’t lying. There’s a problem.

  • umacf24 Tom (@umacf24) reported

    @bt_uk Service checker is now admitting the fault, but claiming it was reported an hour ago, even though the failure occurred thirty three hours ago. Rubbish technical management? Rubbish implementation? Either way, customers coming last.

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk I’ve done all that loads already and all that happens is that im told to book an engineer even tho the issue isn’t at my house. The entire village now has an engineer coming to their houses on Tuesday and Wednesday.

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @bt_uk It's the network that needs updating! I've talked to your engineers. Every week there's one huddled over a box of wires, fiddling around, knocking other customers wires out. It needs a overhaul.

  • themanfrommull Ross Angus Williams (@themanfrommull) reported

    Rubbish service from @bt_uk and can not even answer now. Due to have our broadband start today but instead get a crap txt message to say its going to be 14 days before we get broadband🤬 #btuk #btrubbishservice #unhappycustomer

  • AcWailing Prof AC Wailing #FBPE #HDTV 350% #PARODY (@AcWailing) reported

    @bt_uk Thanks for your prompt response. I will speak to the loyalty team and as long as they can offer me what they would offer a new customer then I don’t have a problem.

  • BetterMaths better maths (@BetterMaths) reported

    @bt_uk Why is no one answering your phone. We pay twice the amount for bt because we believe you’ll be there when we need you. Help!!

  • Paulbristowpjb Paul Bristow (@Paulbristowpjb) reported

    @bt_uk Which I did. Twice. No help.

  • loulouworkshop Loulouworkshop (@loulouworkshop) reported

    @bt_uk How come @bt_uk charges customers to use the service every day but only compensates for working days? #shitservice

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk But there’s no internet in the entire village. 3 villages in fact all next to each other. Defo an outage.