BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 01/11/2026 07:45

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Runcorn, Salford, Stockport, Warrington, Wigan, Bolton, Sale, Bury, Rochdale, Chorley, Wilmslow and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomRuncorn Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • SopranoCrew Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • StretfordEndT Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from St Helens, England

    @ArsenalStaffs22 @btsportfootball @btsport Yes I know that, doesn't change the fact Premier league sides are still spending big to the point where it doesn't matter if you're elite, you can still spend fortunes. As for Leicester, I'm not sure that was the spending that stopped them,sokw bad decisions at that club recently

  • TonyHT Tony Hall-Turner (@TonyHT) reported from Bold Heath, England

    @bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk And now it's.not working again can't laid Twitter or websites had to switch to mobile data 😣

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Twisted_Rose_ Rose (@Twisted_Rose_) reported

    @bt_uk @RoMac_Art ... To check her lung function. You've in effect stranded a vulnerable person alone at the worst time of an incredibly terrible year! I hope you resolve this as a matter of urgency!

  • ressjie shaolin soul (@ressjie) reported

    @bt_uk been without telephone line or internet for two weeks now, your engineer never came on the day we were told he would. there’s an 88 yr old stroke victim who needs phone for emergencies and people working from home who need internet

  • iknitpink Veronica (@iknitpink) reported

    @bt_uk 48 hours into a dead landline. So your customer service try to call me on it. What muppets.

  • ProfRodham Karen Rodham (@ProfRodham) reported

    @bt_uk Bionically quickly after I sent my email asking for help with the landline phone, a lovely clever engineer appeared and fixed the problem. Thank you MUCHLY

  • Lisaowen1983 Lisa (@Lisaowen1983) reported

    @bt_uk No it’s not sorted. It’s horrendous. Wifi constantly going off and signal so poor. I have put in to switch providers now however I don’t know why I’m still paying for a terrible service!

  • secondsofsarah ᴮᴱ sarah ⁷ ˢᵘᵍᵃ (@secondsofsarah) reported

    @teeg4n_ @bt_uk they keep trying to charge me for a service i am no longer using so im not suprised.

  • Twisted_Rose_ Rose (@Twisted_Rose_) reported

    @bt_uk It's funny you should mention this after you mistakenly cut off my friend @RoMac_Art's Phone, TV and Internet off and say you can't reconnect her until the 7th. She is reliant on an emergency alarm in case of a fall and is monitored by her hospital via phone 4 times a day...

  • jaeizm #AtYouSideWaysPodcast 💭 (@jaeizm) reported

    I find it ridiculous that @bt_uk are still not offering fast fibre internet at my home when I can see the BT exchange from my window! 7mb only is terrible, we’re in 2020!

  • tinkerjo4 Fwez (@tinkerjo4) reported

    @teeg4n_ @bt_uk They did this to me a few years ago!! Charging me for broadband we didn't have then passing me about to various departments and never actually dealing with it!! Took ages to get my money back x

  • alisonleary1 Prof Alison Leary 💙 (@alisonleary1) reported

    @bt_uk No I advised the BT landline I pay for each month is not working. Aware @OpenreachHelp do the work but it doesn't really help me resolve the issue.