BT (British Telecom) outages and service status in Astley, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Astley, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 16, 9:46 PM GMT+1.
- Internet (50%)
- E-mail (15%)
- Total Blackout (10%)
- Wi-fi (10%)
- Phone (10%)
- TV (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, St Helens, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, Widnes, Little Hulton, Altrincham, Bolton, and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 20 hours ago |
|
St Helens
|
Wi-fi | 3 days ago |
|
Manchester
|
Internet | 9 days ago |
|
Manchester
|
Internet | 9 days ago |
|
Manchester
|
Phone | 11 days ago |
|
Manchester
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Cheyvonne Bower (@femaledec) reported from Croft, England@bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡
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Mitch (@Mitchx0161) reported from Manchester, England@BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Manchester, England@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
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Kris & Janet Shenton (@kjshenton) reported from Salford, England@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Steve Mc (@LeedsViking) reported from Warrington, EnglandHey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Michael (@miguelinho2910) reported from Middleton, England@bt_uk my 1571 service isn't working properly. I press 1 to listen to messages, it says I'm pressing 8. I say "one" after the beep, it says I'm saying "eight". I assumed it was my actual phone but I've now replaced it with a BT one and it does the same. Help please!
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Kevin Broome (@broomey66) reported from Manchester, England@bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day
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Pete Edwards (@MrPeteEdwards) reported from Urmston, EnglandHello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandHi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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peej (@pjh20311) reported from Sale, England@bt_uk my BT email is down, is there a problem? See many others reporting the same
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G kumar (@govinddhankhar) reported from Manchester, England@bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..
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The Shire (@AskTheShire) reported from Salford, England@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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do not touch that thermostat (@karensskitchen) reported from Manchester, England@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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Matthew (@Manchester_Man) reported from Urmston, England@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Marc (@Marc_505) reported from Bolton, England@HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.
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Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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Johnathan Massey (@jl_massey) reported from Wilmslow, England@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Quinny (@Quinny306) reported@btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.
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Bukhtiar shah (@imbukhtiar) reported@bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Stephen Marsland (@StephenMar68207) reported@bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?
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AP Rhondda (@ae_parry) reported@btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.
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Aymi Duignan (@AymsDesigns) reported@btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel
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moz💤 (@tinnie31) reported@bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since