BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 04/01/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, St Helens, Widnes, Little Hulton, Altrincham, Bolton, Sale, Runcorn and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomStockport E-mail
United KingdomWarrington TV
United KingdomManchester E-mail
United KingdomManchester E-mail
United KingdomSalford Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

  • Eaveysmom EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andysc Andy Stanford-Clark (@andysc) reported

    @jamclarkey @bt_uk It would be nice if the UPS supplied the DC the router needs, to save a round trip from the batteries up to 240v AC and back down again.

  • scottlarkin Scott Larkin Ⓥ (@scottlarkin) reported

    @DFletcherSport @gregbradyTO @5liveSport Worst nightmare, have you heard him on BTsport.

  • JohnMcArts John McMahon (@JohnMcArts) reported

    @bt_uk Thanks Lesley, I'll DM you. The service checker says 'no known problems', but this can't be right as I know people have been complaining since it happened.

  • WillTheGriffalo The Mighty Griffalo (@WillTheGriffalo) reported

    @bt_uk What are the issues with the broadband today? Intermittent drop out all day. Shropshire.

  • Amethyst_023 Naomi **** (@Amethyst_023) reported

    @bt_uk @VodafoneUK @SkyUK major internet outage in Caerphilly. Can something be done quickly please since we are all working from home!

  • kingaliababa AS (@kingaliababa) reported

    @bt_uk I’m having constant problems with Sky Sports channels only. Reset router, turn unplug box but no change. Happened for over a week now, unable to watch at all today. Picture scrambles, pixelates, audio crashes etc. can someone advise asap.

  • CHoulahan70 Christine Houlahan (@CHoulahan70) reported

    @Jackburrnorth87 @bt_uk That doesn't solve the internet issue, it went off about 20 times today

  • Gingel50 King Keano (@Gingel50) reported

    @bt_uk internet on off on off every 3 minutes all day! I thought TalkTalk was bad!

  • Lizevedon Liz McCorry (@Lizevedon) reported

    @bt_uk No internet since sun, can’t work now you saying Thurs, not good enough, shocking service.

  • pete_v Pete Verdon (@pete_v) reported

    @PeteLomasPi @andysc @bt_uk You don’t? Unless you live somewhere without mobile signal, why does any house need a landline telephone? I’m forty this year and have never owned one. BT line for ADSL sure, for some, but a voice telephone on the wall is a total anachronism. You phone people, not houses!