BT (British Telecom) outages and service status in Astley, England
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Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Astley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 11, 3:19 PM GMT+1.
- Internet (63%)
- Wi-fi (26%)
- E-mail (5%)
- Phone (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Altrincham, Salford, St Helens, Stockport, Warrington, Wilmslow, Wigan, Newton-le-Willows, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
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Internet | 6 hours ago |
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Manchester
|
Internet | 7 hours ago |
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Manchester
|
Phone | 13 hours ago |
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Manchester
|
Wi-fi | 2 days ago |
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Manchester
|
Wi-fi | 3 days ago |
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Manchester
|
Internet | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Michelle Abraham (@ChelleAbraham) reported from Wigan, England@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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Suzanne 🐝💙💫 (@1SuzanneDonovan) reported from Manchester, England@bt_uk hi, my elderly mum’s phone line is down. How can I report it?
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DazPenny (@DinglerGmail) reported from Bramhall, England@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Michael (@miguelinho2910) reported from Middleton, England@bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.
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Marc (@Marc_505) reported from Bolton, England@HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Tim Banks (@fatlandlord10) reported from Stretford, England**** off @btsport so biased towards city it’s laughable , see you in the semis #shite
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Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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do not touch that thermostat (@karensskitchen) reported from Manchester, England@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandCan anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't
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The Shire (@AskTheShire) reported from Salford, England@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
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Steve Mc (@LeedsViking) reported from Warrington, EnglandHey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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peej (@pjh20311) reported from Sale, England@bt_uk my BT email is down, is there a problem? See many others reporting the same
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Markkkkk (@Isparkzz) reported@bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄
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Lee Williams (@LeeWilliams154) reported@bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months
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natasha (@Miss_Tasha_26) reported@bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you
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James Sadler (@JSads1983) reported@bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help
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Dan Reardon (@DanReardon76) reportedDear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?
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Chris Fletcher (@Get_Fletch) reported@bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me
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Paul stagg (@Staggly) reported@bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue
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Dave Tyrrell (@Dajamaky) reported@bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”
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Abbie Ruth Sharland (@AbbeyGale99) reported@bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?