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BT (British Telecom)

BT (British Telecom) outages and service status in Astley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Astley, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 20, 9:26 PM GMT+1.
  • 45% Internet (45%)
  • 20% E-mail (20%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% TV (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Salford, Manchester, St Helens, Stockport, Warrington, Wilmslow, Wigan, Newton-le-Willows, Widnes, Little Hulton, Altrincham, and Bolton.

CityProblem TypeReport Time
Salford Internet 18 hours ago
Manchester E-mail 1 day ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago
St Helens Wi-fi 7 days ago
Manchester Internet 13 days ago

Nearby cities with recent reports

Manchester

3 recent signals

1 day ago
Salford

1 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • ChelleAbraham
    Michelle Abraham (@ChelleAbraham) reported from Wigan, England

    @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • SamMobile1
    Samantha Holloway (@SamMobile1) reported from Salford, England

    @bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.

  • JardiniereChef
    Jardiniere Chef (@JardiniereChef) reported from Urmston, England

    @btsport cancelled my subscription. No one else has buffering issues.

  • leehow2
    Lee Howarth (@leehow2) reported from Bolton, England

    @bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!

  • Mitchx0161
    Mitch (@Mitchx0161) reported from Manchester, England

    @BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Marc_505
    Marc (@Marc_505) reported from Bolton, England

    @HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.

  • TimDuckworth7
    Tim Duckworth (@TimDuckworth7) reported from Bury, England

    Why have #BTSport got Owen Hargreaves on as a pundit? ******** relevance has he got? Moved to #Manchester and spent 6 years on the sick.

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • Manchester_Man
    Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • thomasjowendy
    Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • fatlandlord10
    Tim Banks (@fatlandlord10) reported from Stretford, England

    **** off @btsport so biased towards city it’s laughable , see you in the semis #shite

  • donutvan
    Donovan Whyte 🇵🇸 (@donutvan) reported from Little Hulton, England

    @BTCare why are the sports channels not working? Reset router, reset box, still crap

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • mptickner
    Mark P Tickner (@mptickner) reported

    @BTCare #openreach have taken our @TalkTalk internet offline AGAIN!! @bt_uk are so ****!

  • melindiscott
    Melindi Scott (@melindiscott) reported

    @bassetnormand @clarescastle @btbusinesscare It's a shame because they had a lot of inbuilt loyalty just because so many of us started off with BT and have never seen cause to change. 30 years is a long run but they did absolutely nothing to try and keep our business

  • SianyRum
    Sian Rumble (@SianyRum) reported

    @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

  • HardwickRalph
    Ralph Hardwick (@HardwickRalph) reported

    @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

  • carolbe33933864
    carol bell (@carolbe33933864) reported

    @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

  • OnThe4and
    Rory MacLeod (@OnThe4and) reported

    @btbusinesscare My phones are down again!

  • DeborahBeb1o5
    Deborah Bebbington (@DeborahBeb1o5) reported

    @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk

  • Jimmyspunkle
    James Probert (@Jimmyspunkle) reported

    @Pollardj I had to watch Chelsea v Napoli in the men’s champions league BTsport presenter female two pundits both female, I’m sorry but Eni is just causing trouble because she’s irrelevant.

  • paulidilge
    Paul Dilger (@paulidilge) reported

    @bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail