BT (British Telecom) outages and service status in Astley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Astley, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 16, 9:46 PM GMT+1.
- Internet (50%)
- E-mail (15%)
- Total Blackout (10%)
- Wi-fi (10%)
- Phone (10%)
- TV (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, St Helens, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, Widnes, Little Hulton, Altrincham, Bolton, Sale, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 12 hours ago |
|
|
Wi-fi | 3 days ago |
|
|
Internet | 9 days ago |
|
|
Internet | 9 days ago |
|
|
Phone | 11 days ago |
|
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
Sarah taylor (@SarahTrafford77) reported from Salford, England@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
-
Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
-
Ronnie Beaver (@beaver_ronnie) reported from Cheadle Hulme, England@btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives
-
K e r r i (@KerryM811) reported from Horwich, England@bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?
-
Cheyvonne Bower (@femaledec) reported from Croft, EnglandMy anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
-
Steve Mc (@LeedsViking) reported from Warrington, EnglandHey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
-
Tim Banks (@fatlandlord10) reported from Stretford, England**** off @btsport so biased towards city it’s laughable , see you in the semis #shite
-
Manc United (@StephenConlon7) reported from Manchester, England@MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.
-
G kumar (@govinddhankhar) reported from Manchester, England@bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..
-
Andy cope (@Andycop31765091) reported from Manchester, England@RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!
-
Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
-
PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
-
Dr Amanda Lee (@amandaleehull) reported from Barton upon Irwell, England@bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice
-
Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
-
Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
-
Jonathan Kahn (@jkisthe1) reported from Salford, EnglandHi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
-
simufc7 (@goodall007) reported from Manchester, EnglandThere is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
-
Samantha Holloway (@SamMobile1) reported from Salford, England@bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.
-
Daz Chadders (@dazchad) reported from Urmston, EnglandPretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
-
Michael (@miguelinho2910) reported from Middleton, England@bt_uk my 1571 service isn't working properly. I press 1 to listen to messages, it says I'm pressing 8. I say "one" after the beep, it says I'm saying "eight". I assumed it was my actual phone but I've now replaced it with a BT one and it does the same. Help please!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Medway Highways (@MedwayHighways) reportedTraffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.
-
Rainbow Highlands (@Rainbow_Int) reported@btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬
-
KingshillNo.1 (@The_pit_bing) reported@btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace
-
Jill (@LavenderFairy79) reported@BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!
-
Vic (@Torified) reported@bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄
-
Asif Rana (@HounslowParking) reported@bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless
-
Rachel (@rachelleese84) reported@bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.
-
Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
-
🏴 Curt 🏴 (@CurtStephens00) reportedHi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?
-
e-solutions (@esolutionsltd) reported@btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?