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BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, St Helens, Widnes, Little Hulton, Altrincham, Bolton, Sale, Runcorn, and Cheadle.

CityProblem TypeReport Time
Manchester Phone 21 hours ago
Manchester Wi-fi 2 days ago
Stockport E-mail 3 days ago
Warrington TV 4 days ago
Manchester E-mail 7 days ago
Manchester E-mail 8 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • goodall007
    simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • Stirling061
    Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • kjshenton
    Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • dazchad
    Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • emstoth
    EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • Harkness7
    Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • KirstyTonge
    Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • couser85
    Daniel Couser (@couser85) reported from Bury, England

    @bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?

  • JohnMc_91
    John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • samtcartwright
    Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • DannyBuble
    Danny Bublé (@DannyBuble) reported from Wrightington, England

    @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

  • emstoth
    EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • KLBretherton
    Katie Bretherton (@KLBretherton) reported from Bolton, England

    @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

  • Totallylancs
    (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England

    @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • benjsmith84
    Ben Smith (@benjsmith84) reported

    @bt_uk my internet hasn’t worked for two weeks. I’ve had 4 engineers come out (1 BT, 3 Openreach), and have been expecting a “multi-skilled engineer” the last two days but nobody has visited. How can I get some help to get this fixed??? 😤

  • basherdrummer
    Barry B. (@basherdrummer) reported

    @bt_uk I received no call of course - a very poor show BT!

  • Si_Vargeson
    Simon Vargeson (@Si_Vargeson) reported

    @nickbruff @bt_uk Very similar experience here too. Shockingly poor service from BT

  • mdshamilton
    Mark Hamilton (@mdshamilton) reported

    @bt_uk It’s 10pm. No one from BT has called me and the open order has not been closed so I expect Monday’s 4th attempt will be a failure too. Worst customer service.

  • UnionSteve
    Steve Jary (@UnionSteve) reported

    @tom_swing @bt_uk @virginmedia Council contractors did that to us while ‘repairing’ the pavement a few years ago. Credit to VM - they weren’t happy at all and sent someone to photograph the evidence and fix it within 24h.

  • hendofifa1
    Andy Henderson (@hendofifa1) reported

    @bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.

  • froggy_will
    Grumpy_William (@froggy_will) reported

    @bt_uk hello. Openreach were supposed to come today to connect my bt Full Fibre. They never turned up and I took a day off for it. I never got a message that it was cancelled. Openreach are suggesting this is your issue. Can you help me get to the bottom of this?

  • hendofifa1
    Andy Henderson (@hendofifa1) reported

    @bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.

  • angell_jane
    Jane Angell (@angell_jane) reported

    @Tonysmini @bt_uk Thank you Tony. It is BT that is the problem. Cutting off Mums phone. I am sure the Lifeline will be fine once they reconnect her.

  • WeirdScienceX
    WeirdScienceX (@WeirdScienceX) reported

    @bt_uk What's the best way to get help for Digital Voice? It's a week past activation date, and it's still not working. I've run through the web checker a couple of times, it says activated but detects a fault. Tried SMS version, rebooted multiple times etc. 1/2