BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sale, Wigan, Bolton, Chorley, Warrington, Stockport, Runcorn, Salford, Bury and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Dr Bex Lewis #KeepYourDistance
(@drbexl) reported
from
Stockport, England
@bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@bt_uk Did you not care to respond to the rest of the tweet? It referenced an extra service we bought and paid for that you’re yet to install.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?
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Liam Melvin
(@LiamMelvin92) reported
from
Manchester, England
Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Agden, England
@EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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Karl Watson
(@Woodlin37) reported
from
Chorley, England
If I hear the commentators say Atlanta for ATALANTA one more time I'm going to lose my ****!!!! @btsport #AtalantaPSG #Atalanta #PSG
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Tony Hall-Turner
(@TonyHT) reported
from
Bold Heath, England
@msjenniferquinn @bt_uk I’m pretty sure this gives us the right to cancel
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@boneech) reported
@bt_uk Do you provide my landline and internet service?
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Sheila Ritchie 🔶
(@europesheila) reported
@bt_uk I have spoken to a human who has explained what the problem is. It would have been good if the Chat had done that and not just got stuck.
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Ray Glend
(@GlendRay) reported
@bt_uk Anyone in charge at BT? Anyone handle complaints? Anyone do Customer Service?
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Jenny Mogg
(@moggles22) reported
@bt_uk I am sick of the problems i have with your company!!! over 2 years of non stop problems! for the amount we pay it's ridiculous! I need the Internet for my baby monitor and my partner works from home! 😡😡😡
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Fiona M More
(@newgrandmomma) reported
@bt_uk Still no response to complaint, still asking for incorrect return of equipment proving my earlier points #BT #poorcustomerservice #fibbers
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Marc H
(@MarcH46314208) reported
@BTCare is it 20 or 30 days of no useable internet before I can cancel my contract?
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk when a customer says just a moment - this is not the time for your call handlers to hang up!
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Andrew Knowles - Copywriter
(@AndrewExplainer) reported
Has our @bt_uk saga come to an end? Back in June they offered us credit for staying with them. Sales guy said it would turn up. When it didn't, we learned we had to claim for it. They emailed it. Except it never arrived. We bounced back and forth a few times on this one.
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Ann Shorty
(@AnnShortyGriff) reported
@bt_uk @BTGroup what next? No plans for Fibre in my area? I'm still paying for a poor service!
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Jane C
(@JaneClifford23) reported
@bt_uk Thanks. I've texted that number. Disappointing I'll get charged for help I must say.