BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 03/12/2026 15:10

March 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Little Hulton, Stockport, Manchester, Wigan, Altrincham, Salford, St Helens, Bolton, Sale, Runcorn, Warrington, Cheadle and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Wi-fi
United KingdomWilmslow Internet
United KingdomStockport Phone
United KingdomManchester Internet
United KingdomWigan Phone
United KingdomAltrincham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • Gfunk_in3D Gfunk_in3D (@Gfunk_in3D) reported from Runcorn, England

    @bt_uk plus, that you’ve chosen to ignore this complaint despite being open since 8am is really annoying!

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • samtcartwright Sam Cartwright (@samtcartwright) reported from Golborne, England

    @virginmedia @BTCare do you want another customer?

  • lisamarieb2010 Lisa Brown (@lisamarieb2010) reported from Runcorn, England

    @EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??

  • Harkness7 Martin Harkness (@Harkness7) reported from Runcorn, England

    @btbusinesscare any known issues in 01928 area?

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • JohnMc_91 John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MadelaineLucieH Madelaine Hanson (@MadelaineLucieH) reported

    Is your @bt_uk wifi down? Fix it using these three easy steps: 1. Warn your BT Hub that it's on its final warning. 2. Slice a potato in half, and insert some wires to form a circuit and place it under your BT Hub. 3. Kick your BT Hub to death and weep over it's shattered remains

  • CharlieLambert Charlie Lambert (@CharlieLambert) reported

    @bt_uk Why choose anyone else? Hmmm. Maybe because no-one else could make such a bad job of installing your service? Because anyone else would bill you accurately? No-one else would repeatedly send you kit you haven't asked for? Just a few informed thoughts.

  • ATLhasnoring Gabriel (@ATLhasnoring) reported

    @whugreg The worst is there are some of those players and the FA do not punish and @SkyFootball @btsport do not highlight a replay. Also newspapers refusing to print a screenshot. And then claim the #PremierLeague is the best run league on the planet

  • LindfordHedgies Kaz (@LindfordHedgies) reported

    @bt_uk Something I have never been able to clarify, will turning off marketing emails also effect operational emails? Afterall it is useful to get notice that my contract is about to run out.

  • Kstentoft Kristian Stentoft (@Kstentoft) reported

    @bt_uk Your speed keeps dropping especially at the Weekend - im paying good money for Broadband as an existing customer ! You seem more interested in New customers

  • GreasyPizza93 charlie wilkins (@GreasyPizza93) reported

    @bt_uk has broadband gone down in Rainham area just woken up and noticed my smart hub 2 is stuck on orange

  • Beulah12 Beulah Pickles (@Beulah12) reported

    @bt_uk The replies tell you all you need to know about their shite service. Out of 32 days I've had 13 with working WiFi for it to conclude in @bt_uk CANCELLING my account without my authorisation. Absolute **** 🚮

  • RE_Shannock Rob Emery (@RE_Shannock) reported

    @bt_uk Guys, we need to talk... wired connection great @ over 50Mbps, wireless drops out regularly and never more than 10Mbps, even next to the router. Worst I've ever known.

  • JamesAHopkins James Hopkins (@JamesAHopkins) reported

    @bt_uk Nope. Doesn't matter as I am leaving you anyway. Had @virginmedia installed today and it is a lot faster and it's not even full fiber. I suggest someone looks at the line and you also improve on your customer service plan. I can pick several wholesale very easily.

  • Ray_Locke Rachel Locke (@Ray_Locke) reported

    @bt_uk I’m having the same problems today. Phone keeps cutting out mid conversation saying call failed.