BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bury, Salford, Rochdale, Bolton, Chorley, Wigan, Wilmslow, Lymm, Warrington, Widnes, Stockport and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Mani
(@raymufc83) reported
from
Manchester, England
Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elisha
(@elishalo) reported
@bt_uk Hello, I have been on the phone for the past 2 days on BT's customer service line, yesterday for one and a half hour.. and today again... am wondering if anyone else is having the same problem??
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J P Fletch
(@AngelsFletch) reported
@bt_uk can you help me with my broadband problem as I've been on hold for 1 hour
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Andrew Brace
(@theandybrace) reported
@BTCare I want to cancel my BT Sport without having to use telephone.
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john oxley
(@oxosbase) reported
If these football pundits are so good and know so much why aren’t they all football coaches in top teams. After every match they tells us what the teams did right and what was wrong and how to fix it. These people are wasted on TV. #SkySports #MOTD #BTsport
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Mark Queenan
(@MarkQueenan) reported
@markhoundhine @bt_uk Mate I thought @virginmedia were bad, after reading this I think I’ll stay put! And I take it all back!
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Claire Joseph
(@nazliclaire) reported
@bt_uk 40 mins waiting for someone to answer a call and in the end I had to hang up. I need my WiFi and to be able to work.
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Michael Cranston
(@Michaelcranston) reported
@bt_uk Whilst I really appreciate the response (and will do this) the issue that is always reported is the length from BT box, meanwhile we are 200 yards away from new and unused fibre that was installed as part of T in the Park!
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Sam
(@litildevil) reported
@bt_uk Will give them a try thank you, but after the call yesterday I started shopping around and have been a real eye opener. I’m quite a local customer and not worried about a few pounds here or there. But when you see things are cheaper for new customers it’s disappointing
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Kyle Douglas Riley
(@KyleRiley23) reported
@bt_uk Sorry, should be clear that I am a BT Mobile customer not Broadband. Will DM you now
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sam
(@xxsamuel05) reported
@bt_uk how am I supposed to do school from home when your wifi just doesn't work - tweeted from my 4g Fuming to say the least