BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Altrincham, St Helens, Stockport, and Warrington.

City	Problem Type	Report Time
Manchester	Internet	25 minutes ago
Manchester	Internet	2 days ago
Salford	Wi-fi	2 days ago
Manchester	Wi-fi	2 days ago
Altrincham	Internet	4 days ago
Manchester	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Jonathan Moran (@JMORAN_10) reported 21 seconds ago from Sale, England

  @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

• 
  Anthony Crook (@YawnoftheDad) reported 1 minute ago from Urmston, England

  @btsport @btsportfootball are you ever going to fix your app on #PS5?

• 
  The Shire (@AskTheShire) reported 4 minutes ago from Salford, England

  @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

• 
  Dave Challis (@ChallisDave) reported 9 minutes ago from Cheadle Hulme, England

  @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

• 
  do not touch that thermostat (@karensskitchen) reported 9 minutes ago from Manchester, England

  @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

• 
  Sam Cartwright (@samtcartwright) reported 10 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Daniel Couser (@couser85) reported 16 minutes ago from Bury, England

  @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

• 
  Gareth Worrall (@gazworrallradio) reported 24 minutes ago from Stockport, England

  @RadioPaulHulse @bt_uk @bt_uk are shite. I'm with Sky never had a issue. Leave the useless *******.

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 27 minutes ago from Wilmslow, England

  @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Leah Whitehorse (@LeahWhitehorse) reported 32 minutes ago from Salford, England

  @bt_uk Hi - No - it says no known issues.

• 
  Cheyvonne Bower (@femaledec) reported 32 minutes ago from Croft, England

  My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

• 
  Michael (@miguelinho2910) reported 32 minutes ago from Middleton, England

  @bt_uk Hi guys, have sent over a DM regarding this issue which still hasn't been resolved if you can look into it please! Thanks

• 
  Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported 35 minutes ago from Runcorn, England

  @bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...

• 
  Matthew (@Manchester_Man) reported 35 minutes ago from Urmston, England

  @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

• 
  Jonathan Kahn (@jkisthe1) reported 37 minutes ago from Salford, England

  Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

• 
  Samantha Holloway (@SamMobile1) reported 42 minutes ago from Salford, England

  @bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.

• 
  Danny Bublé (@DannyBuble) reported 49 minutes ago from Wrightington, England

  @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

• 
  Dr Amanda Lee (@amandaleehull) reported 52 minutes ago from Barton upon Irwell, England

  @bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 52 minutes ago from Manchester, England

  @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

• 
  Kris & Janet Shenton (@kjshenton) reported 57 minutes ago from Salford, England

  @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Chenery (@Krisp06) reported 5 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Gizmo (@Gizmo83508413) reported 5 minutes ago

  @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

• 
  Caroline (@snowlingc) reported 6 minutes ago

  @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink

• 
  Graeme Davis (@GraemeDavis) reported 7 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  bazzer (@thematrixzion) reported 12 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 12 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 13 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  Nikki Anderson (@NikkiOsbor4715) reported 17 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  Graham & June Hall (@GrahamH36921247) reported 17 minutes ago

  @John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 18 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.