BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Salford, Altrincham, St Helens, Stockport, and Warrington.

City	Problem Type	Report Time
Manchester	Total Blackout	2 hours ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago
Manchester	Internet	3 days ago
Manchester	Internet	3 days ago
Manchester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Kirsty (@KirstyTonge) reported 53 seconds ago from Manchester, England

  @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

• 
  DazPenny (@DinglerGmail) reported 2 minutes ago from Bramhall, England

  @bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.

• 
  Louise Rogerson (@louise_rogerson) reported 4 minutes ago from Manchester, England

  Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

• 
  (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported 9 minutes ago from Bury, England

  @bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now

• 
  Mike Halton (@mch2010uk) reported 12 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Amelia (@acmaerldiya) reported 14 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Suzanne 🐝💙💫 (@1SuzanneDonovan) reported 14 minutes ago from Manchester, England

  @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

• 
  Paul Smith 🦁 (@Smithy523) reported 17 minutes ago from Warrington, England

  @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

• 
  Lee Howarth (@leehow2) reported 20 minutes ago from Urmston, England

  Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

• 
  Sam Cartwright (@samtcartwright) reported 21 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Ronnie Beaver (@beaver_ronnie) reported 33 minutes ago from Cheadle Hulme, England

  @btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives

• 
  Lee Howarth (@leehow2) reported 37 minutes ago from Urmston, England

  @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

• 
  EMMA STOTHARD (@emstoth) reported 45 minutes ago from Salford, England

  @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

• 
  Ian Rohde-Bell (@ianrohdebell) reported 46 minutes ago from Manchester, England

  @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

• 
  Andrew (@theboytemps) reported 47 minutes ago from Turton, England

  @bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.

• 
  Michelle Abraham (@ChelleAbraham) reported 49 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

• 
  K e r r i (@KerryM811) reported 53 minutes ago from Horwich, England

  @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 53 minutes ago from Wilmslow, England

  @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Kevin Broome (@broomey66) reported 54 minutes ago from Manchester, England

  @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

• 
  Julie Evans (@Juevans70A) reported 58 minutes ago from Sale, England

  So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul stagg (@Staggly) reported 1 minute ago

  @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us

• 
  Gary Banks (@Banksie_FB5) reported 2 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 2 minutes ago

  @bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.

• 
  Stockport871 (@stockport871) reported 6 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Shama Women's Centre (@shamacentre) reported 6 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Gizmo (@Gizmo83508413) reported 6 minutes ago

  @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

• 
  Grub Street Publishing (@grub_street) reported 8 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  Kenta (@nemurikyosirou) reported 11 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Gizmo (@Gizmo83508413) reported 13 minutes ago

  @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

• 
  Grub Street Publishing (@grub_street) reported 14 minutes ago

  @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom