BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 01/31/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Bolton, Sale, Wigan, Chorley, Warrington, Runcorn, Salford, Bury and Rochdale.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomWilmslow E-mail
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBolton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • 09WOD Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • FormerTramp Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • TeamSJDay Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBartlett97 Alex Bartlett (@AlexBartlett97) reported

    @bt_uk Any chance you stop scamming your customers with this poor internet service

  • D_P_Palmer1 Daniel (@D_P_Palmer1) reported

    @bt_uk Dont know BT and TV but I've been without internet for 10 days. Your Customer service is absolutely appalling. no updates, no call backs. If i need information i have to sit on the phone for 30 mins at a time to get through to somebody who knows nothing and cant help.

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk Rob, thank you for your message, I have paid the money now and returned the router. My point was the failure to help pensioners when financial circumstances arise. Now left with a £342 debt to repay.

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @bt_uk I reported a fault to you 22nd. Apparently I'm getting an engi Monday. October then. Being in Cornwall, no mobili signal in in home. Disgusy service. Watched my router doing spectrum last four hours. Back to talk talk.

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk don’t believe a word about BT helping those who are struggling with their broadband. I phoned and was told in no certain terms if you leave you will have to pay £342. No help whatsoever. Sent back router and now they pester me with emails for router.

  • curlyjones1988 Chris Jones (@curlyjones1988) reported

    @bt_uk Hi Sharon, probably not now to be fair. I needed help 12hrs ago

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk Ee have been awful I have just switched to you . Had a amazing lady set my new broadband up saved me money and was awesome already tweeted and on other platforms how great bt have been today thanks

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk Says there's not but speed is shocking. I've a 5g hub you sent out that you want back. You've turned it off I'll keep it and could you turn it on please. Obviously there's an issue here.

  • SacuShi_II SacuShi_II 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@SacuShi_II) reported

    Just another reminder that @bt_uk CEO Philip 'Foodbank' Jansen has cut the wages of staff by 6% in real terms, while handing himself a 32% payrise, and giving 760 million to shareholders. 999 services and staff continue to strike to get a payrise that will help pay their bills.

  • Raf_THFC Raf (@Raf_THFC) reported

    @btsportfootball @btsport Fix your crappy online web player - all I ever get since you closed the windows app is a spinning circle....I'm not paying for spinning circles....