BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, St Helens, Salford, Bolton, Sale, Stockport, Runcorn, Warrington, Cheadle, Wilmslow, Wigan and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
||
| St Helens |
Internet | |
| Salford |
Wi-fi | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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EaveysMom
(@Eaveysmom) reported
from
Urmston, England
@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Naaaathaaaaaannn
(@NatiniNatini) reported
@bt_uk Thanks, but this says for late/missed appointments. Does the same apply for when a connection is down for an extended period of time?
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JD
(@JamesDi35504627) reported
@6leany @btsport I respectfully decline as my issue is not directed at you now, is it. Don’t comment on my **** again
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John O'Leary
(@JohnOleary83) reported
@btsport Do you not realise how bad a commentator Lucy Ward is. Shocking. Ruins your coverage. Two males please. She is not very good and most people agree. Box ticking.
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Captain Hawk
(@HawkNooky00) reported
@Geordie_JasonV @SkySports @btsport Not even female football fans want them on the men's game But that's the MSM for ya Woke garbage!
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James Fox
(@StretchArmpit) reported
@bt_uk is disgraceful. All I want is the service I pay for to work. I assume there will be a reply to this with it being in a public forum but once it goes into a private conversation BT will be as unhelpful as ever. #switchingtosky
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Kerri Oloman 💙
(@kerri_jo2003) reported
And yet again the lip synch is out on @btsport Can you sort this constant problem out please??? And yes I’ve tried restarting and all the other advice you’ve given.
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Höggy AKA Satan
(@TheHoggy) reported
BTsport ultimate is unwatchable lately, the stuttering and juddering is really poor, never used to do it @btsport
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Vs
(@Vs95151663) reported
@bt_uk hello there. Is there any outage in NE10 area? No Internet for last one hour. Thank you
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marc jones
(@marcjon9) reported
@bt_uk fake platitudes on the customer service with aoutomated voice saying 'we are very busy...we apologise for the delay/wait times often in excess of 30 mins. How about less apologising and more employing more customer service reps!!!!!
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Naaaathaaaaaannn
(@NatiniNatini) reported
@bt_uk Oh I was under the impression that if it was down for more than three hours, you qualified