BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: St Helens, Manchester, Wilmslow, Salford, Bury, Newton-le-Willows, Stockport, Altrincham, Bolton, Wigan, and Sale.

City	Problem Type	Report Time
St Helens	E-mail	7 hours ago
Manchester	Internet	10 hours ago
Manchester	Internet	18 hours ago
Manchester	Internet	18 hours ago
Manchester	Phone	2 days ago
Manchester	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  (((JIM-XIT))) 🇪🇸 (@Totallylancs) reported 2 minutes ago from Bury, England

  @BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible

• 
  Kirsty (@KirstyTonge) reported 5 minutes ago from Manchester, England

  @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

• 
  Daz Chadders (@dazchad) reported 8 minutes ago from Urmston, England

  Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

• 
  G kumar (@govinddhankhar) reported 15 minutes ago from Manchester, England

  @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

• 
  Michelle Abraham (@ChelleAbraham) reported 26 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

• 
  The Shire (@AskTheShire) reported 31 minutes ago from Salford, England

  @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

• 
  Cheyvonne Bower (@femaledec) reported 37 minutes ago from Croft, England

  @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

• 
  Ian Rohde-Bell (@ianrohdebell) reported 40 minutes ago from Manchester, England

  @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

• 
  Julie Evans (@Juevans70A) reported 41 minutes ago from Sale, England

  So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

• 
  Johnathan Massey (@jl_massey) reported 41 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  Amelia (@acmaerldiya) reported 42 minutes ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Jo Thomas (@thomasjowendy) reported 44 minutes ago from Cheadle Hulme, England

  @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

• 
  Nick Broughall (@Nickbr1001) reported 45 minutes ago from Sale, England

  If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

• 
  Mitch (@Mitchx0161) reported 50 minutes ago from Manchester, England

  @BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area

• 
  Jonathan Kahn (@jkisthe1) reported 53 minutes ago from Salford, England

  Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

• 
  Steve Mc (@LeedsViking) reported 55 minutes ago from Warrington, England

  @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

• 
  Jay_Therapy Up North (@TherapyUpNorth) reported 56 minutes ago from Manchester, England

  @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

• 
  Craig Cooke (@storm_imaging) reported 57 minutes ago from Adlington, England

  @bt_uk Well, it looks like I’m getting a new account set up. No idea why as I have correspondence to the new address about my move. As long as I don’t lose service.

• 
  Jonathan Kahn (@jkisthe1) reported 58 minutes ago from Salford, England

  Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

• 
  Louise Rogerson (@louise_rogerson) reported 60 minutes ago from Manchester, England

  Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy grey (@andy_gray) reported 3 minutes ago

  @bt_uk I can’t resolve ‘online’ a phone fault. It’s for my blind 87 year old father who hasn’t got a mobile phone, internet or indeed at the moment a functioning land line. His phone is not the issue. How do I moved forward and actually speak to someone?

• 
  Large Vodka (@mizmuggle) reported 3 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 9 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  Carol Lord (@CarolLo58903853) reported 11 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 13 minutes ago

  @bt_uk I’ve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesn’t even come close to the way you’ve handled things. Please DM me for information ASAP.

• 
  heebee (@KHC99d) reported 14 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

• 
  jackbwater (@jackbwater) reported 14 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 26 minutes ago

  @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up

• 
  star6 (@s_starrr6) reported 29 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

• 
  mrchrisjohn (@mrchrisjohn) reported 32 minutes ago

  @bt_uk Your two-factor authorisation is not working No text messages are coming through!!