BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bolton, Chorley, Warrington, Stockport, Runcorn, Salford, Wigan, Sale, Bury and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Chorley |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Jardiniere Chef
(@JardiniereChef) reported
from
Urmston, England
@btsport cancelled my subscription. No one else has buffering issues.
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
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DazPenny
(@DinglerGmail) reported
from
Bramhall, England
@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Sarah taylor
(@SarahTrafford77) reported
from
Salford, England
@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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Matthew
(@Manchester_Man) reported
from
Urmston, England
@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Marc
(@Marc_505) reported
from
Bolton, England
@HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk Hi - No - it says no known issues.
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Michelle Abraham
(@ChelleAbraham) reported
from
Wigan, England
@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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Suzanne 🐝💙💫
(@1SuzanneDonovan) reported
from
Manchester, England
@bt_uk hi, my elderly mum’s phone line is down. How can I report it?
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Lee Howarth
(@leehow2) reported
from
Bolton, England
@bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Dr Amanda Lee
(@amandaleehull) reported
from
Barton upon Irwell, England
@bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HikariKitty
(@hikakitten) reported
@bt_uk been having some issues with my broadband since last night, only gotten worse today with long and frequent dropouts. constant flashing orange light
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Gord
(@Baronbigbucks) reported
@bt_uk It should be a free back-up service.
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Cassio Road
(@CassioRoad) reported
@btsport Your football coverage is so bad - your commentators are terrible - your presenters are useless - and your pundits can't even talk properly
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Des Masterson
(@SmileyDes) reported
@CynergyBank Simon dismissed @bt_uk Relay UK phone call from new #Deaf customer by insisting to speak directly despite customer's inability to hear and speak. He hung up the call. Then Gina managed to resolved banking enquiry straight away - so impressive. #DeafAwarenessWeek
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Andrew Gilkes
(@brucemeister5) reported
@HamiltonRory @DaveComms I sincerely hope that you get to commentate on the final for @btsport in Seville. Surely ****** will do the honourable thing and stand down in the circumstances if he was in line to do it.
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ThatOneLabourite 🇬🇧🏳️🌈 #FBPE
(@That_Starmerite) reported
@bt_uk digital voice was randomly taken off my account. I’m on BTs home essentials plan which is meant to come with digital voice as standard but it’s been removed? Please help asap as need landline
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Laura Roche
(@LaLauraroche) reported
@bt_uk Unbreakable broadband…wish the same could be said of your customer service. Prices get upped within a month of renewal, we don’t get the speeds and when we contact you there is no reply. A month later a letter comes through saying contact the ombudsman. Great customer service!
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OmoOba Adeyemi
(@yfadeleke) reported
Last night, @btsport pundits and commentator were extremely negative towards Madrid. So unbelievably. Raheem, Fernandinho and Diaz had some horrible tackles and they loudly said it was okay. I know they wanted all English final but they have more than English viewers.
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Juan Manuel
(@jmlp1973) reported
@bt_uk How do you get someone to fix or investigate an issue with the Open Reach Phone Line or Socket at our flat? We are not BT customers but nobody can give us Internet services at home except Virgin, so we are stuck with them at whatever price they want to charge us :-(
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Lionel Jones
(@LionelJones) reported
@bt_uk how is it possible my 95 year old mother in law is being charged twice your unlimited call rate and BT customer service tells me I have to contact you by post before you will discuss her account with me and hangs up when I ask to speak to a supervisor?