BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Stockport, Warrington, Wigan, Bolton, Runcorn, Sale, Bury, Rochdale, Chorley, Wilmslow and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
-
Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
-
LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
-
¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
-
Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
-
Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
-
andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
-
Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
-
Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
-
Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
-
EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
-
EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
-
Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
-
Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
-
Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
-
Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
-
Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
-
Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
-
Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
-
EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Hornet Ade
(@adrianmark67) reported
@bt_uk I recontracted my bt broadband in January 2020 and asked to retain my unlimited calls, I had no contract sent and you turned off my paper bills, as I trusted BT and we don't use the landline much I only became aware of the issue this month as I had a stroke in December 20
-
Natalie Wright🌸🙂🌸
(@natsrambles) reported
@bt_uk Its less than ideal, I have to switch between my home network and mobile hotspot to switch between resources on my local NAS and the internet. As this is planned maintenance, why was there no prior notification. My internet we literally switched off. This is not a fault!
-
Jess
(@jessss_braderr) reported
@bt_uk your wifi and customer service are TERRIBLE! We’ve had 10 engineers out in a year and no one seems to care.. however you’d like to charge me nearly £900 to leave! Sky have offered us a package of less than half the price for more.. #btwifi #awfulcustomerservice
-
Jim Walter
(@jimswalter56) reported
@bt_uk @England Let's not put unnecessary pressure on the lads, let's support them and back them 100%.
-
Lucy Bradley 💙
(@lucyechester) reported
@bt_uk my 82 year old father was booked to have his Sky phone and broadband on June 7th …. Delayed. Then last week … no show. Just spoken to @skytv who can’t rebook him in until July 13th and can’t guarantee the engineer showing up. Bloody appalling service
-
Jay Macfarlane
(@Jay__Macfarlane) reported
@bt_uk Since that storm last night I have had 0.2mbps down from 40mbps, and my ping is constantly at more than 600ms. Any news on why? Has there been damage to something?
-
Simon Spriggs
(@sspriggy) reported
@bt_uk /2 in summary BT, very very poor service for an elderly loyal customer of yours. Do you really expect them to a) change hub b) pair up old phones with new sockets c) connect all other devices they have (that make life easier for her) to a new wireless network ?? Get real guys!
-
Robo Bot
(@robobotbotbot) reported
@bt_uk For the number in questions that lists (now two) "Broadband -- Current Service Issue". This is entirely the point I am trying to make; not a single clue as to what kind of fault this is. Just "Broken". How do I evaluate how to respond to an outage with that level of detail?
-
Colin
(@chunkylover25) reported
@arfurenglish @bt_uk I normally do but Unfortunaltey due to my are being a new build no other provider took up the options to install cables all them yrs ago, so its BT or Sky and sky are **** down this way.
-
Hornet Ade
(@adrianmark67) reported
@bt_uk and in hospital for 3 months, then very slowly started to think clearer and come to terms with it , I have only just been able to understand my finances and saw some recent bills of over£300, I rang customer care to try and understand why younchsrged me £1500 for calls.