BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Widnes, Manchester, Wilmslow, Little Hulton, Stockport, Wigan, Altrincham, Salford, St Helens, Bolton, Sale, Runcorn, Warrington, Cheadle and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Internet | |
| Manchester |
Internet | |
| Wilmslow |
Wi-fi | |
| Wilmslow |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kruno 🇬🇧
(@HdKruno) reported
@bt_uk You can say all this you changebthe dates to 7 days later add charges lower people Internet to a **** service so you can make more money we pay 40 for 20mb upload meant be 40 on top that you swap people channels to a shitter service then offer channels to be changed ourself💩
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Alex
(@VOD88056105) reported
@bt_uk When are you putting out a firmware fix for your SmartHub2. I have already had to replace my hub once this year, and it needs a restart everyday as most devices lose connectivity. Channels are clashing!
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Ali
(@callyoubetty) reported
@bt_uk Hi, do you have a customer service Twitter? My BT Call Blocker phone is putting people on my VIP List straight through to voicemail instead of ringing and it's driving me bonkers.
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Samwise Grimgee
(@jonnygforce) reported
@bt_uk hi if we’re under contract till Dec 2022 are we able to tweak our service and extras? Thanks
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Darren Richards Art
(@DarrenRichArt) reported
@RobPalmer80 @bt_uk I had exactly that problem but we have the BT mesh dish extender things. I plugged the Q and mini Q box into a dish each with Ethernet cable and it’s stopped happening. Without it it had started to happen once a week at least.
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snowwhite
(@At7dwarfs) reported
@bt_uk Can’t even make a phone call where I live / poor service
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Kruno 🇬🇧
(@HdKruno) reported
@bt_uk Terrible service they change your channel every week to a terrible one makes you lag very slow! Don't Recommend! Over charge and change pay dates aswell to increase chargers 🗑
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Mark's Tweets
(@tweets_marks) reported
@bt_uk As there seems nothing but complaints to what is an advertisement of a new service, I'm going to throw in my penny's worth and say my connection is just fine and supports everything in my household. If you've an issue call the support centre!
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MBA Associates
(@MBAAssociates) reported
@btbusinesscare 2nd router needs to be returned, 15 mins to arrange this online with your customer services. Considering your business is communication you ar y very good either communicating between depts and your subcontractors or indeed your customers. 🤔
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Kathy Roach Price 🕷
(@kat_hy1) reported
@bt_uk Holding people over a barrel, pay more or receive no assistance when your internet goes down