BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Astley, Borough of Wigan, England 02/16/2026 21:50

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Astley, Borough of Wigan, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Runcorn, Stockport, Warrington, Salford, Cheadle, Wilmslow, Bolton, Sale, Wigan and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomRuncorn Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • WannabePaul Paul Hill (@WannabePaul) reported from Rochdale, England

    @btsport absolute ******* **** show!!! I want the fight, can’t press a button to get the fight, have to go through a process I don’t want to go through! Money grabbing bastards!

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    @btsport WTF is steve mcmanaman smoking!!! Drugs test at halftime!!! Chatting absolute shite the lad

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

  • ehsanashraf Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • femaledec Cheyvonne Bower (@femaledec) reported from Croft, England

    @bt_uk Another month, another charge for a call that was never made. No phone plugged in but apparently I ring the talking clock at least once a month. I have sent a message with details 😡

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

  • couser85 Daniel Couser (@couser85) reported from Bury, England

    @bt_uk I booked a technician through the number you gave me. I believe the issue is still ongoing

  • StephenConlon7 Manc United (@StephenConlon7) reported from Manchester, England

    @MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlotteSantry Charlotte Santry (@CharlotteSantry) reported

    @bt_uk @DanWorth I’m having this exact same issue @bt_uk please can someone help?

  • LadyChamberpot Laura Chamberlain (@LadyChamberpot) reported

    @bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?

  • joboraineyslah Alby McCann (@joboraineyslah) reported

    Hi @BTCare you've just sent me a promotional message asking me if I'd like to watch the #FuryChisora3 fight. I'd just like to say, I would if my internet wasn't down again for the second day this week. It's been down since 1.30PM. Can you give me at least some info. I'm in L25

  • anglingmedic Matt F (@anglingmedic) reported

    @bt_uk Disconnected a paying, vulnerable, elderly customer from their landline after 20+ years custom by mistake, now BT won’t answer their phone. Merry Christmas…. #BT

  • The_UK_NeedsYou ExTory Voter Coz I believe in Democracy (@The_UK_NeedsYou) reported

    @TalkTalk THERE IS NO POINT, I spoke to you yesterday & according to you I'm supposed to be getting a call from the CEOs team re my complaint, but so far NO CALL , but I'm not surprised as this is normal not to call the customers, Its time to change to @bt_uk

  • XBAZAER BARRY (@XBAZAER) reported

    @bt_uk is anyone else in Portsmouth area having issues with their Internet. I have been having trouble since last week and nothing has changed still crap connection

  • bothwell_blooms Shona Burns (@bothwell_blooms) reported

    @btsport customers service is shocking! Not willing to help at all and basically just wanted to end call…#btcustomerservice #btinternet #btsports

  • llygad_y_nos Daisy デイジー 🌼🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@llygad_y_nos) reported

    @AaronLaw92 @bt_uk @WeAreOpenreach Distressing is the word. I'm not angry just deeply upset that they won't even treat us like people, won't bother explaining, just telling us "sorry, try again" as if I don't have anything better to do with my life than sit by the door waiting for nobody to turn up

  • vallender_matt XCR Leclerc (@vallender_matt) reported

    @OpenreachHelp been told once again Open reach @bt_uk @BTCare are lying!not doing the jobs that’s re told to do! 4 months without Wi-Fi! So guess you won’t be able to do any jobs when your vans are blocked in as they park them down the road from me good luck

  • triscoe 𝙅𝙊𝙀 𝘿 🎾 (@triscoe) reported

    Hi @bt_uk. Need your help. For some inexplicable and bizarre reason, your broadband has decided over the last week to stop loading various apps correctly. Won't load Twitter well, and won't load BBC iPlayer or BBC Sounds at all. Switch to data and all loads fine. Help please!