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BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, St Helens, Widnes, Little Hulton, Altrincham, Bolton, Sale, Runcorn, and Cheadle.

CityProblem TypeReport Time
Manchester Phone 2 days ago
Manchester Wi-fi 3 days ago
Stockport E-mail 4 days ago
Warrington TV 5 days ago
Manchester E-mail 8 days ago
Manchester E-mail 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • AskTheShire
    Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • frostybutcher
    LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • 09WOD
    Warren ODonovan (@09WOD) reported from Bolton, England

    @bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help

  • FeeAkhtar
    Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk There’s an open complaint now! Still no internet x

  • TeamSJDay
    Sarah (@TeamSJDay) reported from Warrington, England

    @bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication

  • lisa_red4d
    LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • twambley_a
    andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • AskTheShire
    Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • FormerTramp
    Rob ☘️ (@FormerTramp) reported from Bryn, England

    @chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • rbury92
    Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

  • Bikeboyslim
    Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • stachini82
    Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • FullenEileen
    eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • poolsidemummy
    Fiona (@poolsidemummy) reported

    @bt_uk I need someone to contact me regarding a vulnerable customer who has no landline and no resolution in sight

  • SallyCabrini
    Sally Cabrini (@SallyCabrini) reported

    @bt_uk @TalkTalk No landline for 6 days, a string of ridiculous excuses and no resolution in sight. Unbelievably poor service from talktalk and openreach.

  • R_Elliotttt
    Rob (@R_Elliotttt) reported

    @bt_uk. Absolutely fed up with the stinking service I keep getting. Through twice on the phone, put on hold and then cut off! If you can’t be arsed to deal with complaints….. give a reasonable service! Going to look elsewhere.

  • SteveDepeare
    Steve DePeare (@SteveDepeare) reported

    @bt_uk Why are the share prices going down again

  • DagsJT
    Darren Thomas (@DagsJT) reported

    Well that didn't last long. Had @bt_uk 500Mbps fibre for a couple of weeks and already having issues. Engineer aimed to fix it by the end of the day on Friday. Not next day or anything. Three days. Expected better really.

  • DaviesReadman
    Ann Davies (@DaviesReadman) reported

    @bt_uk @bt_uk did you fix the phone number in the email?? I don’t think Cornwall planning dept want BT calls!

  • Haskoll
    Chloe Haskoll (@Haskoll) reported

    @bt_uk Hi, I've been waiting for a call back for over 3 hours now (it said it would be 15 mins). I have no broadband and work from home. Not a great service. Please help

  • emswilde
    Emma Wilde (@emswilde) reported

    Day 42 of new full fibre broadband/phone not working. Neighbour’s was fitted today and his was same. His engineer called some magical DCOS (?) place and got them to rebuild his ONT and his now works. Can you please order this for me @bt_uk ? 🙏🏻

  • thfc0405
    David K (@thfc0405) reported

    @btsport unacceptable. I just purchased a monthly pass for £29.99 and when I go to set it up on my tv I get a message on my phone that this service is not available. As I said unacceptable

  • yummymummycaz
    Caroline Williams (@yummymummycaz) reported

    @bt_uk Our concerns are with @UKAirband, don't suppose you can help them out with what to do 😜