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BT (British Telecom)

BT (British Telecom) outages and service status in Astley, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 15, 12:37 AM GMT+1.
  • 59% Internet (59%)
  • 22% Wi-fi (22%)
  • 9% E-mail (9%)
  • 9% Phone (9%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, St Helens, Salford, Bury, Newton-le-Willows, Altrincham, Bolton, Wigan, and Sale.

CityProblem TypeReport Time
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Wilmslow Internet 2 days ago
Manchester Wi-fi 7 days ago
Stockport Internet 8 days ago
Manchester Wi-fi 13 days ago

Nearby cities with recent reports

Manchester

2 recent signals

2 days ago
Wilmslow

1 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • Juevans70A
    Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • acmaerldiya
    Amelia (@acmaerldiya) reported from Warrington, England

    @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

  • dazchad
    Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • MichelleBoudin_
    Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

  • kjshenton
    Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • Smithy523
    Paul Smith 🦁 (@Smithy523) reported from Warrington, England

    @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

  • LeedsViking
    Steve Mc (@LeedsViking) reported from Warrington, England

    @bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻

  • govinddhankhar
    G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • Marc_505
    Marc (@Marc_505) reported from Bolton, England

    @HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.

  • JohnMc_91
    John McCormick (@JohnMc_91) reported from Widnes, England

    @SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • miguelinho2910
    Michael (@miguelinho2910) reported from Middleton, England

    @bt_uk my 1571 service isn't working properly. I press 1 to listen to messages, it says I'm pressing 8. I say "one" after the beep, it says I'm saying "eight". I assumed it was my actual phone but I've now replaced it with a BT one and it does the same. Help please!

  • Stirling061
    Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

  • goodall007
    simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • kevbmcfc
    Kevin Ball (@kevbmcfc) reported from Stockport, England

    Brilliant game spoiled by some absolutely terrible commentary on @btsportfootball @btsport. #BayernPSG

  • simon_hand
    Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

  • raymufc83
    Mani (@raymufc83) reported from Manchester, England

    Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    My anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RSh234
    Robin Shaw (@RSh234) reported

    @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

  • Annette62702479
    MumOfASwiftie (@Annette62702479) reported

    @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

  • caffrey_simon
    Simon Caffrey (@caffrey_simon) reported

    @bt_uk But @bt_uk say the issue is our SmartHub. They’ve sent 2 now both have not arrived.

  • mizmuggle
    Large Vodka (@mizmuggle) reported

    @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

  • JGMacColl
    Gari MacColl (@JGMacColl) reported

    Dear @bt_uk You replied once to my posts, your customer service has an average waiting time of 45 minutes. Please, let me leave you without waiting on the phone. You've taken so much money for a terrible service, please, let me go. Over to you, AI Bot

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk how do I make a complaint via phone or mobile app?