BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wigan, Stockport, Bolton, Runcorn, Sale, Bury, Salford, Rochdale, Chorley, Wilmslow, Lymm, Warrington and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
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Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Claire_Edberg) reported
@bt_uk Can you stop dropping my wifi link from the box in hallway to my phone when i go feet away into the kitchen and or dining room.... As for our garden, its just as bad.....
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Jaliachar
(@jmellis1968) reported
Great. Even MORE Boxing on @SkySports 😳😳😳😳😡😡😡😡😡😴😴😴😴😴😴😴😴😴😴😴😴 Time to cancel and go for @btsport
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Greg Atkinson
(@GregTees) reported
Despicable behaviour from @bt_uk. I replace an unlimited call package with a cheaper time-limited call package and they are happy to bill me for BOTH packages. Add things in & it’s charged immediately. Take things off, and it takes months to “action” or never happens. #cowboys
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Mrs S
(@MrsS03307224) reported
@bt_uk @OpenreachHelp Hello, BT here. Another customer wants to take over the phone line at your address on 23-Jun-2021. If this is wrong, call us on 0800 500 288 before 2pm on 22-Jun-2021. Thanks.
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Yulia
(@yulia_bulgakova) reported
@bt_uk There was definitely no contact and it was a complete surprise this morning when email came through saying the internet is shut down.
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Fr Chris Phillips SSC
(@phillipsc) reported
@bt_uk The service is fine. The problem is the discs themselves, which are sold by you.
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Englandtiff
(@Tifflovesdisney) reported
@bt_uk There is a problem with my broadband connection, every 20 mins or so it conks out, I restart the hub and eventually it comes back on, it is frustrating
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Anthony
(@BushiAntz) reported
Another great stream. Just to be ruined by @bt_uk. Sort your **** out 😐
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Greg Felix
(@GregFelix1) reported
@btbusinesscare how can a company that is supposed to look after its customers offer such a poor service? If I treated my customers like this I wouldn’t have any.
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James Kerr
(@JamesKerr4NEU) reported
@bt_uk I keep getting the flashing purple light on the hub. Have checked the cable and doesn’t seem to be a problem but having restarted 4 times still not working. Any help much appreciated. Thanks