BT (British Telecom) outages and service status in Astley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Astley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 10, 12:23 AM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- Phone (14%)
- E-mail (6%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Leigh, Wilmslow, Chorley, Salford, Altrincham, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 52 minutes ago |
|
Manchester
|
Wi-fi | 14 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
4 days ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Indomitable Strength Barbell Club (@IndomitableUK) reported from Salford, EnglandI’d personally like to thank @bt_uk for being the worst company I’ve ever dealt with. 2 months after my order & I’ve been messed around constantly with still no broadband or phone line. Nobody knows what’s going on. CCTV, card terminals and computer all left useless with no net.
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Jonathan Moran (@JMORAN_10) reported from Sale, England@bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?
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Sam Cartwright (@samtcartwright) reported from Golborne, England@virginmedia @BTCare do you want another customer?
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandHi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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Louise Rogerson (@louise_rogerson) reported from Manchester, EnglandVery disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWhy's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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simufc7 (@goodall007) reported from Manchester, EnglandThere is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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Ian Stirling (@Stirling061) reported from Salford, England@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Andrew (@theboytemps) reported from Turton, England@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
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Simon Hand (@simon_hand) reported from Sale, England@brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out
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Amelia (@acmaerldiya) reported from Warrington, England@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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EMMA STOTHARD (@emstoth) reported from Salford, England@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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MCFC OK (@ManCityPal) reported from Wilmslow, EnglandMichael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Pete Edwards (@MrPeteEdwards) reported from Urmston, EnglandHello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Katie Bretherton (@KLBretherton) reported from Bolton, England@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Anthony Crook (@YawnoftheDad) reported from Urmston, England@btsport @btsportfootball are you ever going to fix your app on #PS5?
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Alex Davies (@alext_davies) reported from Manchester, England@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma (@88ejackson88) reported@btbusinesscare What is going on with my bt account?No Internet connection from 10pm last night,unable to even use 4 or 5g, can log into account to even see if theres a problem as it wants me to use a different email for a username,only have one email which the account is under?!
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Emma (@88ejackson88) reported@bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?
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Darren Smith (@Smicer999) reported@bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM
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Amanda Eastwood (@eastwap) reported@bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.
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National Grid UK Customers (@gridcustomersuk) reported@bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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Jack Stocker (@JackStocker95) reported@BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.
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Emma (@88ejackson88) reported@bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?