BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Manchester, Wigan, Altrincham, Salford, St Helens, Bolton, Sale, Runcorn, Warrington, Cheadle, Wilmslow and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Altrincham |
TV | |
| Salford |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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EaveysMom
(@Eaveysmom) reported
from
Urmston, England
@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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⚫️Janey Janey
(@MummyBee71) reported
@bt_uk I’m am a Sky customer but I believe they use your infrastructure? Any updates please?
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Dan Griffiths
(@Grid90) reported
@WeAreOpenreach @bt_uk keep canceling my order, and tell me I can't have Internet, because your system has two addresses for me. I have multiple lines into the property. Yet no one can provide a service. Then when I try to call you, I'm met with recorded messages and auto hangups
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Yaroslav Khromyak
(@Yaro_Harwood) reported
@bt_uk BT U.K.,The services you offered over the last 2 months go beyond a horrible customer service or a simple delay with an engineering visit. They humiliated me as a person m and left no option but pursue official complaints with ofcom. You should be ashamed of yourselves
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becca💫
(@acabecca) reported
@bt_uk hi, phone lines and internet have stopped working in widnes, is there an outage?
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Sam
(@sam27067336) reported
@bt_uk i have waited for an engineer to call and you have not . I am paying you for very poor broadband !!!!
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Alan Matthews, make liberals cry
(@AlanMat66462470) reported
@bt_uk How about focus on delivering the speeds you promised, my BT WiFi is so bad that when I checked the speed the download speed went down to 7 Mbps and the upload was measured in kbps, we left sky for bad speeds, this keeps happening we're going else where
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Rachel Davidson
(@Rachel_TVPR) reported
@bt_uk trying to buy a monthly pass for BT sport online but keeps declining my card. Checked with my bank and no issues. Is there a fault your end and if so - eta on a fix?
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Alan Matthews, make liberals cry
(@AlanMat66462470) reported
@bt_uk Why does my speeds keep dropping, this afternoon it was so bad it was measured in kbps, we left sky because of bad speeds. The way it's going we could be going elsewhere. Going to start posting the speeds online.
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BadAssSmith30
(@badasssmith30) reported
@bt_uk sort out your app connection on the bt box and make shore your Internet connection is never faulty
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Stephen Dobbin
(@StephenDobbin4) reported
@bt_uk with the roll out of “home phone going digital” does that mean that my landline won’t work in a power cut, whereas it does at the current time? Not ideal for the elderly or vulnerable in an emergency is it?