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BT (British Telecom)

BT (British Telecom) outages and service status in Astley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 8, 5:15 PM GMT+1.
  • 48% Internet (48%)
  • 19% Wi-fi (19%)
  • 14% E-mail (14%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Wigan, Newton-le-Willows, Little Hulton, Altrincham, Bolton, and Sale.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Manchester Internet 1 day ago
Manchester Phone 3 days ago
Manchester Internet 4 days ago
Manchester Phone 8 days ago
Manchester Wi-fi 9 days ago

Nearby cities with recent reports

Manchester

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • simon_hand
    Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

  • RicMichael
    Ric Michael (@RicMichael) reported from Manchester, England

    @BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t

  • PravPatel_
    Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • gkse16
    Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • amandaleehull
    Dr Amanda Lee (@amandaleehull) reported from Barton upon Irwell, England

    @bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice

  • femaledec
    Cheyvonne Bower (@femaledec) reported from Croft, England

    Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • sarahsuttonx
    sarah (@sarahsuttonx) reported from Newton-le-Willows, England

    Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!

  • AskTheShire
    The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • 1SuzanneDonovan
    Suzanne 🐝💙💫 (@1SuzanneDonovan) reported from Manchester, England

    @bt_uk hi, my elderly mum’s phone line is down. How can I report it?

  • drchrisferguson
    Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • Emma_Kearl
    Emma Kearl (@Emma_Kearl) reported from Wigan, England

    @Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.

  • govinddhankhar
    G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • AndyWhittle2
    Andy W (@AndyWhittle2) reported from Aspull, England

    @btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • KurtMCR
    Kurt ハイアム (@KurtMCR) reported from Salford, England

    The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • uah9
    Usman (@uah9) reported from Manchester, England

    @btsport #MUNBUR Rio is talking about some of those failed signings, none of those players are there now. What's going wrong now, why are ex United players (pundits) afraid to dig the current squad out now. Pogba hasn't played all year, don't blame him for the shit on the pitch

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare Another week and another attempt to get BT issues sorted. Just absolutely incapable. Everything has to be done Chat. I am sure I wil gte an agent within the next hour who will be absolutely useless and just fob me off again.

  • brianwhelton
    𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported

    @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

  • dsunandan
    Sunandan Datta (@dsunandan) reported

    @bt_uk @BTCare I have been a loyal customer of yours for about 2 years now but intend to change now. Having changed my address a year ago, i am now told that i had a new contract last year as soon as i moved in to the new address. This is unethical on so many different levels.

  • FranPlimmer
    Francesca Plimmer (@FranPlimmer) reported

    @btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

  • RichCmiHarris
    Rich Harris (@RichCmiHarris) reported

    @btbusinesscare is your website down? I cannot access invoices.

  • jontechilovsky
    Jon Techilovsky (@jontechilovsky) reported

    Is BT down for anyone else? Our lease line has gone down in 2 locations. @BTCare @bt_uk

  • TenFourEverton
    CFD (@TenFourEverton) reported

    @BTCare my broadband says it’s connected but it’s not working! Trying to work but impossible! Sort it out BT!!

  • budge90msb
    matt (@budge90msb) reported

    @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

  • zahidk
    Zahid K (@zahidk) reported

    @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.