BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, St Helens, Newton-le-Willows, Stockport, Bury, Altrincham, Bolton, Wigan, Sale, Wilmslow, Salford, and Chorley.

City	Problem Type	Report Time
Manchester	Phone	2 hours ago
St Helens	Internet	1 day ago
Manchester	Wi-fi	1 day ago
Manchester	Internet	1 day ago
Manchester	Internet	3 days ago
Manchester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Paul Smith 🦁 (@Smithy523) reported 5 minutes ago from Warrington, England

  @bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom

• 
  Craig Dyer (@cdyer291) reported 10 minutes ago from Bury, England

  When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?

• 
  Forged By Fire (@forgedbyfiree) reported 15 minutes ago from Manchester, England

  Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

• 
  Jonathan Kahn (@jkisthe1) reported 16 minutes ago from Salford, England

  Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 20 minutes ago from Wilmslow, England

  @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  The Shire (@AskTheShire) reported 20 minutes ago from Salford, England

  @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

• 
  Pete Edwards (@MrPeteEdwards) reported 20 minutes ago from Urmston, England

  Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

• 
  Craig Cooke (@storm_imaging) reported 26 minutes ago from Adlington, England

  @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

• 
  EMMA STOTHARD (@emstoth) reported 28 minutes ago from Salford, England

  @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

• 
  Anthony Crook (@YawnoftheDad) reported 33 minutes ago from Urmston, England

  @btsport @btsportfootball are you ever going to fix your app on #PS5?

• 
  jomufc4ever 💙 (@joguy1967) reported 38 minutes ago from Ramsbottom, England

  How quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !

• 
  Ian Rohde-Bell (@ianrohdebell) reported 39 minutes ago from Manchester, England

  @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

• 
  The Shire (@AskTheShire) reported 45 minutes ago from Salford, England

  @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

• 
  Michelle Boudin (@MichelleBoudin_) reported 46 minutes ago from Bury, England

  @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

• 
  Daniel Couser (@couser85) reported 46 minutes ago from Bury, England

  @bt_uk hi your internet has been nearly non existent for the last few days! Signal keeps dropping and hub is tripping all colours of the rainbow!

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 50 minutes ago from Manchester, England

  @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

• 
  Andy Leggott (@andyleg66) reported 56 minutes ago from Lymm, England

  Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

• 
  Jay_Therapy Up North (@TherapyUpNorth) reported 56 minutes ago from Manchester, England

  @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

• 
  Mike Halton (@mch2010uk) reported 57 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Leah Whitehorse (@LeahWhitehorse) reported 60 minutes ago from Salford, England

  @bt_uk Hi - No - it says no known issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pst (@sliverlodeone) reported 5 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 8 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!

• 
  Nige Crooks (@Nige78) reported 10 minutes ago

  @btbusinesscare Broadband down in TS1?

• 
  Norman Wilson (@nwwilson) reported 10 minutes ago

  @bt_uk Service is an absolute joke. AGAIN my Internet doesn't freaking work. Absolute dog ****. I am paying for this crap. 4 days for an engineer. NOT acceptable

• 
  Jason (@Jason_g_117) reported 12 minutes ago

  Yo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

• 
  Gillian Smith (@GillianSmith16) reported 14 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  Karla (@SaffyBun) reported 15 minutes ago

  @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

• 
  Stacey paul (@Sp72298066) reported 22 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

• 
  GerryC🏇🏾 (@Epsom1780) reported 23 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  Amit (@Amit72191182463) reported 24 minutes ago

  @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?