BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Sale, Manchester, Stockport, Runcorn, Warrington, Salford, Cheadle, Wilmslow, Bolton, Wigan and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Stockport |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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Bobble Bardsley
(@bobblebardsley) reported
from
Leigh, England
@dimspace @Mach2Infinity @bt_uk I must be wrong then! Must be something on their end. Hopefully will be fixed by morning, I could do without a lengthy outage.
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Lynsey Finney
(@LynseyF85) reported
from
St Helens, England
@GNudges @bt_uk Oh I bet theres been some kick offs today cuz nobody has been able upload those awful ******* selfies (you know the ones, where their gob looks like a baboons arse) or photos of their food that looks like dog shit!!
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
@jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter
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Jake McLaughlin
(@jakemac97) reported
from
Wigan, England
Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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EaveysMom
(@Eaveysmom) reported
from
Urmston, England
@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Victorian feminist 🟥🕸
(@ziggy7) reported
@bt_uk @Piers42 My broadband is down in Winchester, which is close to Twyford. Is this an outage?
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#ilovebeingajack
(@zipeee101) reported
@virginmedia since you’ve given me this intelligent WiFi that I did not ask for your broadband service has been terrible I suggest you switch me back or I’m off to @btsport
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Piers W ♿
(@Piers42) reported
@bt_uk just lost connection during a US work call. Is the Twyford area down or something?
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Christina Kraus
(@christina_kraus) reported
Is it just me or is the #Btsport app for IPhone the worst in the world?
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سعدیہ
(@sadiamaqsood) reported
@bt_uk hey BT. Need some help please. Will someone ping me back?
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Russ Michaels Consulting
(@RussMichaels) reported
@btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.
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Ermias Tenaw
(@ermiastenaw) reported
@bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.
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Nicholas Sheehan
(@thenicksheehan) reported
@GaryLineker @ManCity @btsport Nice not to have Glenn Hoddle mumbling through it tonight. Last night was awful. It was like he was broadcasting from home and didn't want to wake someone up.
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Rob Grover FCCT🏉🚴🏼🏀🏌️♂️⚽️⛷👨🏼🎓
(@RobGrover77) reported
@bt_uk Is the connection team open reach? If so they are the issue and customer services cannot contact them or their engineers.
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Madelaine Halabi
(@madhalabi) reported
@bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?