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BT (British Telecom)

BT (British Telecom) Outage Report in Astley, Borough of Wigan, England

Why is my BT (British Telecom) service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Warrington, Salford, Wilmslow, Wigan, Newton-le-Willows, St Helens, Widnes, Little Hulton, Altrincham, Bolton, Sale, Runcorn, and Cheadle.

CityProblem TypeReport Time
Manchester Phone 38 minutes ago
Manchester Internet 1 day ago
Manchester Phone 5 days ago
Manchester Wi-fi 6 days ago
Stockport E-mail 7 days ago
Warrington TV 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • mekonmcfc
    MikeB (@mekonmcfc) reported from Urmston, England

    Is everyone’s @bt_uk WiFi as bad as mine, so slow@

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • Ric_Bond
    Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • MrPostlethwaite
    John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • AmosMurphyMedia
    Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • drchrisferguson
    Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • SopranoCrew
    Marko (@SopranoCrew) reported from Atherton, England

    Mcpointy and Peter Walton the worst double act since Fred and Rosemary West @btsport

  • mekonmcfc
    MikeB (@mekonmcfc) reported from Urmston, England

    @bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • Ashtoncrouch
    Peter Hamilton (@Ashtoncrouch) reported from Bryn, England

    @bt_uk Internet slow in Wigan WN4 area

  • gkse16
    Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk I have been messaging in th chat. All my devices were on 5ghz and you told me in. Chat that 5ghz was the issue and so I've split the band now and it's no better just as bad. Paying a fortune a month and everything constant dropping off network

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • MichelleBoudin_
    Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    How do I find out when my 12month contract it up with @btsport as I want to cancel instead of it being renewed automatically please

  • vickypinder
    Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @bt_uk had enough of the rubbish quality internet now. Nothing connects our @skytv doesn't connect out phones our tablets. CCTV.. Heating.. alarms.. help

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bolgerdt
    david (@bolgerdt) reported

    @bt_uk Please can we speak the hub does not work I have 5 boosters in my house due to signal issues

  • Angels35Karen
    Karen Potter (@Angels35Karen) reported

    @bt_uk serious question …. How can you charge so much for a service that you don’t provide ? So many engineers have attended and still drops out of service !

  • 68billie
    Patricia boldeo (@68billie) reported

    @bt_uk Didn’t work I was told I needed a booster and would have to upgrade to get them, only had BT for 5 months and never had full internet. No point having it when you get a better service with you mobile, very disappointed.

  • payal8x
    Pie x (@payal8x) reported

    If you’re looking for a **** wifi service company 1000000% recommend a whole week without services what a joke @bt_uk 👍🏻 #ShitService #ShitBroadband

  • rchlrchl
    rachel elizabeth (@rchlrchl) reported

    @bt_uk are people working for you going round door knocking ? claim to work for BT . They had high viz grey tops with Bt and EE logo on as well as ‘money expert. They claimed people are reporting internet issues in the area and also wanted to know who we get internet from.

  • Dave10498624
    Dave Ronan (@Dave10498624) reported

    @lynseyhipgrave1 @btsport What is happening to the men’s game,We don’t need anymore women presenters or commentators on men’s football,stop ramming it down our throats

  • bryn460
    John (@bryn460) reported

    @bt_uk today is 3 Aug and now 19.32hrs. The current outage of broadband has an estimated fix for 11.39hrs today! Hopeless, so you are. Can't believe I'm even paying for this non-service.

  • SeanCle96532011
    Dave (@SeanCle96532011) reported

    @btsport The reality is Newcastle do not have the money and never will. Sold an absolute fiddle by the hierarchy of untold riches. The PIF will exhaust most of the money contained on NEOM.

  • andrewchatterl1
    andrew chatterley (@andrewchatterl1) reported

    @bt_uk Day 14 of no landline or fibre broadband in DT3, multiple properties affected, no issues on your fault checker!! Throw in three no shows for appointments by Open Reach and we have an absolute fiasco. Your methods of communication and customer service are inept

  • BenHanson_
    Ben (@BenHanson_) reported

    @bt_uk Thanks for the reply but it's really poor that it's not available on the PS5 yet after 2 years yet every other console has it😒