BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Wilmslow, Little Hulton, Stockport, Altrincham, Salford, Bolton, Sale, Runcorn and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Wigan |
||
| Manchester |
Internet | |
| Newton-le-Willows |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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MaryLianne93
(@MaryLianne93) reported
from
Manchester, England
@bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk my down load is 0.90 My upload is 2.34
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lynsbee
(@Lynsbee2) reported
@bt_uk can someone please help with a fault for my 92 year old grandad 👴 online channels are not an option and no other phone line available
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martin searle
(@martinsearle4) reported
@bt_uk My mother on law is 92 and depends on her bt landline. Today it has developed a fault, no dialing tone, ringing but no connection on answer. Who can she contact as a vulnerable customer please. Automated services are no help.
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Altelle
(@Altelle_) reported
@bt_uk EVERY Sunday eve since the end of feb ive constantly been getting lag spikes on my game. What is going on? Legit paying for halo 3+ and its terrible. Even had it on monday when i was streaming on twitch…
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Holly Liddard
(@Holarious) reported
@bt_uk hi I wonder if you can help, I used the online message system to ask to change my surname. They have changed my title to mrs but left my surname the same!
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Myles
(@Myles86927573) reported
@bt_uk 2. After speaking to you again, you agreed to keep it at the agreed price. A week later you are trying to renege on this and raise it by over £. I spoke to “Rajat” on chat, disgusting service. I have evidence of all of the chats, agreements made and lies by BT.
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ThreeisTerrible
(@ThreeisTerrible) reported
@bt_uk It doesn't fix it.
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Vicky Rees
(@ToriaRees) reported
@bt_uk No know issues but the bt hub is orange and mo connection ?
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Rodrigo Monzon
(@rodrigomonzonjr) reported
@bt_uk sooo always been with sky, then moved to Yorkshire and tried bt broadband. Now regretting it. Can't wait to finish the contract very soon. Bt wifi is ****.
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Vicky Rees
(@ToriaRees) reported
@bt_uk Is bt internet down please?
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Peter Davies
(@peterd_phd) reported
.@bt_uk When can we expect a meaningful update to the "you view" set top box. It offers terrible #UX. 50% of remote clicks seem to do nothing. Apps often launch with no audio and need a hard reset to fix.