BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Wigan, Newton-le-Willows, St Helens, Warrington, Widnes, Little Hulton, Stockport, Altrincham, Salford, Bolton, Sale, Runcorn and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Wilmslow |
Internet | |
| Manchester |
Internet | |
| Wigan |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
-
Mani
(@raymufc83) reported
from
Manchester, England
Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬
-
Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
-
Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
-
Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
-
Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
-
Andrew
(@theboytemps) reported
from
Turton, England
@bt_uk We did get through eventually, after well over an hour. I appreciate you are busy, but for the handler not to tell us after having waited 45 minutes to speak to him that he was transferring us to another queue & putting us on hold for another half hour was really poor service.
-
Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
-
Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
-
Andy Leggott
(@andyleg66) reported
from
Lymm, England
@stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔
-
Craig Dyer
(@cdyer291) reported
from
Bury, England
When I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
-
Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
-
Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
-
Andy Leggott
(@andyleg66) reported
from
Lymm, England
Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
-
Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
-
Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
-
Simon Hand
(@simon_hand) reported
from
Sale, England
@brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out
-
Andy Leggott
(@andyleg66) reported
from
Lymm, England
@btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity
-
Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk Reinvestigate? The street was down for days.
-
✝︎ 𝕿𝖍𝖆𝖙 𝕷𝖎𝖙𝖙𝖑𝖊 𝕭𝖎𝖙𝖈𝖍 ✝︎
(@ArcanesDuLion) reported
@bt_uk We’re still having to reset the router three - four times a day, she keeps losing internet on her mobile phone. Internet fails to respond until it’s been on for a while on the desktop. Feels like the routers outdated and she’s just updated her agreement contracts. Poor signal.
-
Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk Ah ok not automatic as in automatically given but automatic as in not challenged. Ok I will report. Ironically when I went to access my account yesterday late afternoon to cancel & check on this my account was unavailable. An outage. I would have reported it but.....
-
TAlesi
(@alesi_t) reported
@bt_uk How do i renew my broadband contract these days? I dont get the option to renew anymore online so do I just sign up as if I was a new customer?
-
Rob Turnbull
(@ITINTERACT2) reported
@bt_uk @NorthernJam This will be EE/BT. “My 900mb is slow , currently 350mb” “ Are you running any other devices “ “Yes an iPad and iPhone “ I’m sure there’s an ad showing 100 devices . Ffs
-
Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk As a customer the main thing to feel is valued.
-
Katie Hughes 💙🇺🇦
(@Katie_Hughes78) reported
Things to take from the first 3 hours of the WI ENG ODI. @englandcricket women have put in a great performance and @btsportcricket have put in an awful performance. #WIENG #BTsport #Cricket
-
Alec Willis
(@alecwillis52) reported
@bt_uk It is not my tree or account I need help with getting my full fibra finished. Was ment to have been done on 14th nov but was cancelled openreach end without explanation n then after a load of problems rebooted for Dec2nd.Appantly the pod I was going to be connected was full.
-
Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk I may not understand the fix. What I do understand is customer relations. You seem not to. Is this a corporate culture thing? Don't admit mistakes?
-
FeeBee
(@FeeJBeee) reported
@bt_uk I’m trying to contact customer service and keep getting cut off at 11mins hold time. Extremely frustrating. Any reason why this is happening?