BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wigan, Stockport, Bolton, Runcorn, Sale, Bury, Salford, Rochdale, Chorley, Wilmslow, Lymm, Warrington and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Darren Miller
(@Darrenmiller87) reported
from
Cheadle Hulme, England
@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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Marc
(@Marc_505) reported
from
Bolton, England
@HillyTheFish @btsport Finished reading The Card for a second time a few weeks ago, even better than the first time. Is the Driver trawling around Ligue 2 now? What a life. Anyway, you've inspired me to complete my own card. The Papa Johns is ****, ta.
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DazPenny
(@DinglerGmail) reported
from
Bramhall, England
@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Sarah taylor
(@SarahTrafford77) reported
from
Salford, England
@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Dr Amanda Lee
(@amandaleehull) reported
from
Barton upon Irwell, England
@bt_uk three different bills to get out the contract - lots of phone calls and your bills get higher every time… hope these calls are all recorded as thanks for opening the complaint - looking forwards to a formal response . #CustomerService #poorservice
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@bt_uk why is the Broadband connection in my parents-in-laws house so bad?! 10mbps upload speed is a joke...
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Michelle Abraham
(@ChelleAbraham) reported
from
Wigan, England
@bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk Hi - No - it says no known issues.
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Matthew
(@Manchester_Man) reported
from
Urmston, England
@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Lee Howarth
(@leehow2) reported
from
Bolton, England
@bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!
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Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Jardiniere Chef
(@JardiniereChef) reported
from
Urmston, England
@btsport cancelled my subscription. No one else has buffering issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Hunt
(@JRHunTx) reported
Perfectly lovely representative over the phone, but £350 cancellation charge @bt_uk stuck w/ me b/c I added @btsport to an account I'd had with them for three years already (and then upgraded to handle all my remote teaching) now that I'm moving to the United States really sucks.
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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promoted ticks
(@saxpep) reported
@Hazardjay7 @btsportfootball @btsport Neither would I. Nor would I ever. It’s the complete cluster **** I was referring to. So have a nice day.
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James Stott
(@JamesPStott) reported
@bt_uk Spoke to someone about the issue, they were going to investigate further and call me back today between 9am & 11am but that call hasn’t arrived.
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Bosh
(@bosh201140) reported
@bt_uk Sadly no reply to my previous tweet which I hoped would get some attention. Complaint made on the 20th Nov and has not been looked into to my knowledge. Easy way to lose customers and respect.
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Susie Watts
(@susiwatts) reported
Pls can you explain why you think it is acceptable to leave my self-isolating elderly parents without phone AND broadband for 2 weeks?? Internet is their lifeline for online food shopping, banking etc. Pls help and perform a Xmas miracle @BTGroup @bt_uk #philipjansen
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🐒 🧦 Monkey Socks Osc
(@Racsort16) reported
Hello @bt_uk I have the BT Whole Home discs and they keep coming up with "Sign in to a network" on multiple devices. This is frustrating as its stopping working from home. Any ideas on how to resolve this?
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Dan Brown
(@dj5brown) reported
Hi @bt_uk I am trying to amend my new package before my 14 day cooling period passes and I am billed, but as usual I can’t get through to anyone on the phone. I was supposed to receive a call from one of your customer agents, Andy, on 1st Dec but that didn’t happen. Please advise
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Jane Symonds
(@SymondsJ) reported
@BTCare it’s me again we have now discovered that apparently I had opened the account, why would I do that a) when we have provider already b) in my husband’s name c) wrong address & d) husband’s farm office number? @bt_uk want us to pay @BTCare HELP Please
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Sarah Marie Jones
(@shadowstar240) reported
@bt_uk is there an issue with broadband in Llanelli? There was an openreach engineer outside earlier and now all day the router has been rebooting. Its done it 4 times in the last 30 mins. I work from home and literally can't do anything!