BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Chorley, Manchester, Warrington, Bolton, Stockport, Runcorn, Salford, Wigan, Sale, Bury, Rochdale and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Warrington |
||
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport @jonnos32 so only people on the "Flexible" contract can pause it .. so thats actually doing nothing cos that can do that anyway !! cancelling my contract in July when its up !! Very bad customer service from @btsport #btsport
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Ijezie Emeka
(@ijezie_emeka) reported
from
Manchester, England
@England @bt_uk @JHenderson Damn! Shaw narrowly missed out
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dylan
(@dylanh7389) reported
from
Warrington, England
@England @RoyRickard @bt_uk @JHenderson Henderson 😮🐴 one of the worst players of all time to captain a European cup winning team
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Linda Jones
(@linda25j) reported
from
Urmston, England
@mrjakehumphrey @btsport Not a bad place to be! 👋
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Dan #Tech4Good Sodergren
(@dansodergren) reported
from
Urmston, England
@IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live
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Luke Royle
(@lukeroyle41) reported
from
Urmston, England
Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL
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nicola
(@bailene) reported
from
Appley Bridge, England
@BTCare I am@getting increasingly annoyed I made a complaint since then I have received a series of txt messages where I constantly have to re identify myself and repeat myself I made it 100% clear what needed to be investigated in initial complaint!!!
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Gerard
(@ged2go) reported
from
Manchester, England
Can anyone suggest a reliable broadband provider other than @bt_uk which can guarantee uninterrupted service for under £50 per month in north Manchester area.
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Usman
(@uah9) reported
from
Manchester, England
@btsport #MUNBUR Rio is talking about some of those failed signings, none of those players are there now. What's going wrong now, why are ex United players (pundits) afraid to dig the current squad out now. Pogba hasn't played all year, don't blame him for the shit on the pitch
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downham-clarke
(@downhamclarke) reported
from
Rochdale, England
@swedwards001 @btsport Just watch Sco v Ita RFU and you don’t have to listen to the crap 😉
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Steve Roscoe
(@stechak1) reported
from
Manchester, England
Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI
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Gerard
(@ged2go) reported
from
Manchester, England
@Broxton777 @PPSpainters @bt_uk @SkyUK Yes on Highfield lower down towards the village and you are exaggerating I’m sure it was only about 70 years ago 😂👍
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Gerard
(@ged2go) reported
from
Manchester, England
@bt_uk absolutely sick to death of #BTBroadband Every time I try streaming it runs slow and spoils my enjoyment. I am in the market for any provider who can guarantee uninterrupted viewing for the same or less cost #SkyBroadband #VirginBrodband
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t
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Pat Wisedale
(@Pat_Wisedale46) reported
from
Warrington, England
@bt_uk Hello, nope still experiencing issues.
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport stil waiting to get through to bt sport, get cut off before anyone even answers, no reply on here, no reply on facebook, live chat online not working .. yet stil happy to take my money !! Come on #btsport help your customers out
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BBird
(@bizzarebird) reported
from
Bolton, England
@primevideouk you brag about having so much tennis in 2020. But you throw it out with no commentary. At least @btsport and @Eurosport_UK give it the attention is deserves. World no1 match and no commentary... Its bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Collings
(@Purplelesley) reported
@bt_uk Changed this month from classic and lost favourite channels but thought ok get hubby sky sports. Just received letter dated dec offering 6 months half price but told can’t get offer. Bit rubbish considering a loyal customer for years 🙁
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Vasu
(@VasuSarin) reported
@bt_uk what an unacceptablely unnecessary process to make an order. Events: Last Friday: Ordered 900, no confirmation nothing. Called on Monday, they said it was stuck so had to cancel and reorder. Fine. Done. Tuesday: the confirmation I got was for the wrong installation date.
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Angela
(@AngGallacher) reported
@bt_uk Today our landline has been cancelled due to a new neighbour setting up her provider and a mix up with addresses. Leaving us without landline or broadband. My husband is 70 in bad health and we live rurally with extremely patchwork mobile service. What can you do to help?
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Imy hussain
(@ImyLfc) reported
@MarcAllera @bt_uk Marc i wish you could get someone to help me with my wireless connection, spoken to 2 colleagues yesterday and passed to 3 depts today and still no better and working from home is a nightmare 😫. Kids have got GCSE's and A-Levels but having problems with wireless connections .
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Luke
(@lukealexander92) reported
BT have been doing work at the end of the road, all of a sudden we loose internet and phoneline, the engineers left and the next appointment is on the 29th! Cant contact any family members over christmas and my nan cant even phone in an emergency! Thanks! @BTCare
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Mandy Turner
(@stevenagemandy) reported
@bt_uk Still NOT working .....
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Verity Garland
(@VerityGarland) reported
@BTCare Where is the engineer that was meant to finally fix my broadband etc today? It is Xmas eve and I have been disconnected for days!Utterly diabolical service!😡😡😡
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Sam Wicks
(@samueltwicks) reported
@bt_uk Still having issues today
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Sally Hyde Lomax
(@sallylomax) reported
@btbusinesscare thank you. I was on direct message to Kattaya who was phenomenally helpful but it cut off just as she was finalising everything so that we didn’t have the problem again. And I would very much like to dm you but it isn’t allowing me
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Dona(gh) Ó hArgáin
(@godonagh) reported
Upgraded my @bt_uk broadband in 2017, have never had good speed or stability. I learn today that I've been paying for 14mbps since then. #servicefail