BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bury, Wilmslow, Sale, Salford, Wigan, Bolton, Stockport, Chorley, and Leigh.

City	Problem Type	Report Time
Manchester	Internet	16 hours ago
Manchester	Internet	1 day ago
Bury	Internet	2 days ago
Bury	Internet	2 days ago
Wilmslow	Internet	3 days ago
Manchester	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Amelia (@acmaerldiya) reported 23 seconds ago from Warrington, England

  @bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.

• 
  Craig Cooke (@storm_imaging) reported 5 minutes ago from Adlington, England

  @bt_uk hi. I moved home and had my services transferred. No problem. Today I have received an email saying I will be charged for ending the contract early and received another email about returning kit?

• 
  peej (@pjh20311) reported 5 minutes ago from Sale, England

  @bt_uk my BT email is down, is there a problem? See many others reporting the same

• 
  Michelle Abraham (@ChelleAbraham) reported 6 minutes ago from Wigan, England

  @bt_uk Hi , we have moved over to you from sky & our broadband will be connected on 28th March. I've created a BT login but I can't access my email as I want my email address to be a BT one. I've tried several times but no luck.

• 
  Mitch (@Mitchx0161) reported 7 minutes ago from Manchester, England

  @BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service

• 
  Lee Howarth (@leehow2) reported 12 minutes ago from Urmston, England

  Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

• 
  Johnathan Massey (@jl_massey) reported 14 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 17 minutes ago from Wilmslow, England

  @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Danny Bublé (@DannyBuble) reported 18 minutes ago from Wrightington, England

  @bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍

• 
  Matthew (@Manchester_Man) reported 20 minutes ago from Urmston, England

  @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 26 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Jay_Therapy Up North (@TherapyUpNorth) reported 30 minutes ago from Manchester, England

  @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

• 
  K e r r i (@KerryM811) reported 31 minutes ago from Horwich, England

  @bt_uk Hi, my internet is running painfully slow - I’ve done a speed test that’s coming back at 32, but I can’t connect on my devices, also whilst watching Netflix/Prime it’s buffering. Could you arrange a booster for me so I can give that a try before finding a new provider?

• 
  Jo Thomas (@thomasjowendy) reported 32 minutes ago from Cheadle Hulme, England

  @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

• 
  Jonathan Kahn (@jkisthe1) reported 39 minutes ago from Salford, England

  Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

• 
  Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported 49 minutes ago from Urmston, England

  Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

• 
  Andy Leggott (@andyleg66) reported 50 minutes ago from Lymm, England

  Why's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity

• 
  Martin Harkness (@Harkness7) reported 55 minutes ago from Runcorn, England

  @btbusinesscare any known issues in 01928 area?

• 
  Louise Rogerson (@louise_rogerson) reported 56 minutes ago from Manchester, England

  Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

• 
  Andy Leggott (@andyleg66) reported 57 minutes ago from Lymm, England

  @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H (@surkdidat) reported 6 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  Shelley Squire (@badshelley) reported 11 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Tom Tolkien (@tomtolkien) reported 11 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  Si (@SimonHealey73) reported 16 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Gillian Smith (@GillianSmith16) reported 17 minutes ago

  @bt_uk @btcmateus The internet is down in CR8.

• 
  Kirsteen Campbell (@KirsteenCampbel) reported 19 minutes ago

  @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 22 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Dunc (@derbydunk) reported 23 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  nicolas mcmillan (@herbie963) reported 30 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  tha Movement Noize Production (@JumaMhlanga) reported 31 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService