BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Bolton, Chorley, Warrington, Stockport, Runcorn, Salford, Wigan, Sale, Bury and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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John McCormick
(@JohnMc_91) reported
from
Widnes, England
@SkySports and @btsport cheeky ****** ***** £15 per game knowin we cant even go out to watch it never mind cant even go the grounds🖕🏻 get us back in the ****** grounds
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Martin Harkness
(@Harkness7) reported
from
Runcorn, England
@btbusinesscare any known issues in 01928 area?
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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Lisa Brown
(@lisamarieb2010) reported
from
Runcorn, England
@EE @btsport Nope as still can’t access my sons EE account online or on app! How long does it take to fix a fix ??
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@btsport hi your live chat the other day changed payment date for my bill till September 8th to give me more time to pay it an she said my channels would come back on within 24 to 48 hours but they not back on yet can you help me?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Segun Martins O.
(@SMOgunyemi) reported
Hello @bt_uk. It's been difficult to lodge complaints via your website for two days running now. Please help! This is stringent and urgent!
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((Chocolate Lab and huge bay horse))
(@ness_noodle) reported
@bt_uk Could you please send me a dm with the email address of the Customer Services Director. You are still trying to charge me for a property I left 14 months ago and took 3 months of DD you shouldn't have taken. I will take you to court to get it back if necessary
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Arsenal
(@ContraHitch99) reported
@bt_uk Internet slow or down in Chislehurst?
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david
(@davidhwindsor) reported
@bt_uk ‘This month’???? They seem to spend every waking hour obsessing about their colour. These poor, oppressed multi millionaires 🙄
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Julie Grabham
(@JGHRSolutions) reported
@bt_uk Disappointing customer service skills. I am paying BT for a service which you are not supplying
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TheEysenck
(@TheEysenck) reported
@btsport fix your PS5 app, it’s a joke.
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Joy Wilson
(@spectrain) reported
@bt_uk No harm in being proactive in drawing attention to the continued loss of product and service Lisa.
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0101110
(@antiorp) reported
@bt_uk It’s rubbish need a wifi6 router n iphone 13 package upgrade fibre it all upgrade stupid the exchange box
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Clive
(@clivewarwick) reported
@bt_uk My mother (pensioner) has a landline only deal with you however, every month, you regularly try and charge her for broadband....and every month I regualrly arguement the point with you. Why is it that you are so bad at ignoring the fact that she doesn't have broadband!???
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Ed
(@TheEdHz) reported
@bt_uk Hi. I've just purchased a BT baby monitor and currently trying to register. The verification code for the mobile is never received, is there an issue? Thanks