BT (British Telecom) outages and service status in Astley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Astley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 11, 3:19 PM GMT+1.
- Internet (63%)
- Wi-fi (26%)
- E-mail (5%)
- Phone (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Altrincham, Salford, St Helens, Stockport, Warrington, Wilmslow, Wigan, Newton-le-Willows, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 21 hours ago |
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Phone | 1 day ago |
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Wi-fi | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Leah Whitehorse (@LeahWhitehorse) reported from Salford, England@bt_uk Hi - No - it says no known issues.
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Paul (@wrxmanpaul) reported from Salford, England@Smeagle1845 @bt_uk No one should have to be abused in the first place. I take it you’ve never received bigotry?
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Kevin Ball (@kevbmcfc) reported from Stockport, EnglandBrilliant game spoiled by some absolutely terrible commentary on @btsportfootball @btsport. #BayernPSG
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Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, EnglandJust an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Bernard Platt (@plattyphoto) reported from St Helens, England@BTCare is there any problems with Bt mail stopped working yesterday and I can’t get it back on
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Forged By Fire (@forgedbyfiree) reported from Manchester, EnglandThank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
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Kris & Janet Shenton (@kjshenton) reported from Salford, England@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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Samantha Holloway (@SamMobile1) reported from Salford, England@bt_uk hi, is there currently a problem with MyBT? I can’t log in after trying a few times.
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Indomitable Strength Barbell Club (@IndomitableUK) reported from Salford, EnglandI’d personally like to thank @bt_uk for being the worst company I’ve ever dealt with. 2 months after my order & I’ve been messed around constantly with still no broadband or phone line. Nobody knows what’s going on. CCTV, card terminals and computer all left useless with no net.
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Will (@willisclarkie) reported from Manchester, Englandpretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed
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Craig Cooke (@storm_imaging) reported from Adlington, England@bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.
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Pete Edwards (@MrPeteEdwards) reported from Urmston, EnglandHello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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(((JIM-XIT))) 🇪🇸 (@Totallylancs) reported from Bury, England@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Adam Carney (@adamrcarney) reported from Salford, England@bt_uk How is that going to help me right now?
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Cheyvonne Bower (@femaledec) reported from Croft, EnglandMy anxiety is being tested by @bt_uk. Engineer failed to show yesterday and so no broadband today. 3 phone calls on hold for half an hour before being cut off. My heating, cat flap and printers are all flashing and nobody wants to help.
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Lee Howarth (@leehow2) reported from Bolton, England@bt_uk you are the worst company I've ever had the displeasure to deal with in my almost 45 years on planet earth. What a ****** awful company!
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Tim Banks (@fatlandlord10) reported from Stretford, England**** off @btsport so biased towards city it’s laughable , see you in the semis #shite
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWhy's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Evolution Of Life (@TEOL85) reported@bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call
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The Evolution Of Life (@TEOL85) reported@bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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ems7 (@ems7) reported@bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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JB (@tinkjlb) reported@bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Kasim (@Kasim26767212) reported@bt_uk Whats the customer setvice number ?