BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wigan, Sale, Bolton, Chorley, Warrington, Stockport, Runcorn, Salford, Bury and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Manchester |
Phone | |
| Sale |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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Emma Kearl
(@Emma_Kearl) reported
from
Wigan, England
@Ukhilal1957 @Lionesses @moonhot97 @bt_uk Fair enough but this why the top players never win the accolades they actually deserve because fans voting their favourite.
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david
(@dopeydrafter) reported
from
Urmston, England
@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
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sarah
(@sarahsuttonx) reported
from
Newton-le-Willows, England
Fantastic customer service from the @bt_uk social media team, just a shame their actually customer service team was so appaling. Thanks to Ashley at BT for sorting everything out for us!
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Nicholas Fiennes
(@Fiensey) reported
from
Wilmslow, England
What’s wrong with @bt_uk hub seems to been having problems all day!!!!!
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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susan booth
(@suziplumbo) reported
from
Manchester, England
Can you imagine if foden played for the dippers btsport would be in melt down
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Kurt ハイアム
(@KurtMCR) reported
from
Salford, England
The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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MaryLianne93
(@MaryLianne93) reported
from
Manchester, England
@bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk my down load is 0.90 My upload is 2.34
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk avoid at all costs, rubbish service
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
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SLC
(@DWR_N7PNE) reported
from
St Helens, England
@bt_uk people, avoid at all costs. Crap provider!!
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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Chris Johnson
(@cjj88_) reported
from
Manchester, England
For those complaining, I understand about the cost but if @btsport live up to the kind of programming and service they are advertising on paper (beyond this New Year schedule I mean).. then it is on another level to Sky. That's easy to see.. @btsportwwe
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@bt_uk Hi, it’s not about their service ... it’s about yours technically as you’re provided the underlying system that @VodafoneUK use. So even if I changed to you, I’d still be using the same line which they say can’t support over 39Mbps due to my distance from the exchange ...
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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david
(@dopeydrafter) reported
from
Urmston, England
@bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Orme
(@ormeemily) reported
@bt_uk I am moving house and wish to take take my fibre connection with me. I know fibre is available but BT staff keep saying computer says no. My new address is known as 3 separate addresses. This is the problem. No-one will look into why this is, 5 phone calls and getting no-where.😡
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Nick Buckley
(@nickjby) reported
@bt_uk Hi Catherine, no that didn’t help. The lists of countries were you can’t make calls or use data don’t include Portugal but they should. I’m here & there is no service at all. I’m using the hotel WiFi to communicate. The minute I go outside the phone is effectively dead.
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Elizabeth Holmes "Content Queen"
(@EA_Holmes) reported
@bt_uk I can't send an email with word attachment. Temporary issue?
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Aston Villa ⚽️
(@AVFCShaw96) reported
@AndyGait @btsport You have friends don’t you; Did you fail on English so you have to practise on here?
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eleanor binns
(@franbinns) reported
@bt_uk Have the engineers been working on this outage, since the 16th January? When was the complexity discovered?..it’s not good enough. My patience is wearing thin.
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The Rambling Runner🏃🏴
(@RamblingRunning) reported
And is if that wasn't bad enough, all the time that I'm trying to cancel my broadband, the service agent kept trying to upsell me on my phone package to get even more money out of me. Maybe @BTCare could have used the extra money on some customer service training for their staff
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Chris Malkin
(@chinny20102016) reported
@btsport Sort the sound issues out, joke
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lauren
(@laurenmells) reported
@bt_uk you guys are beyond shocking customer service , engineers the lots SHOCKING , internet connection bad beyond words !!! Talk about causing stress I’ve spoke to bt on the phone more than my own family , waste of my time !!!!
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Nick Buckley
(@nickjby) reported
Just arrived in Lisbon, Portugal & my phone with @bt_uk #BTmobile BT mobile can’t pick up a local network. No roaming possible. No data, no calls or texts, nothing. How **** is that? The website says roam like home, they having a laugh. Bugger!
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The Rambling Runner🏃🏴
(@RamblingRunning) reported
Seems being a longstanding customer means absolutely nothing to @BTCare, so be careful if they offer you an upgrade only costing a few pounds more, because you will be stuck with it.