BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Wigan, Manchester, Bolton, Chorley, Warrington, Stockport, Runcorn, Salford, Sale, Bury and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Rob
(@rbury92) reported
from
Urmston, England
Peter Walton is awful @btsport. He's never once disagreed with a referee's decision
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Warren ODonovan
(@09WOD) reported
from
Bolton, England
@bt_uk you never told me that when I upgraded to BT fibre that it wouldn’t work as well as my old broadband, the connection is terrible #help
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk There’s an open complaint now! Still no internet x
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Sarah
(@TeamSJDay) reported
from
Warrington, England
@bt_uk I can’t explain to you how annoyed I am with you right now....crap customer service, shocking lies being told and clearly zero communication. #rubbishcustomerservice #nothappy #lackingcommunication
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Rob ☘️
(@FormerTramp) reported
from
Bryn, England
@chris_sutton73 You are a terrible pundit. I’d rather have @GlennHoddle and that’s saying something. #BTSport #EarlyKickOff
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@bt_uk Absolutely fuming isn’t the word! Awful service since day 1! I rely on my broadband to heat my home due to having Hive. When my internet’s down I can heat my home. Causing significant health implications! #goodbye #awful #poor #shocking
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Miah
(@itwasntwho) reported
@NDISolutions @bt_uk I’m also experiencing the same issue. Sounds about right it was from midday today. Tried several troubleshooting methods but nothing resolved. Please help @bt_uk!
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(@stonetablet24) reported
@bt_uk Problems connecting to work sites here in KW17 2TN. Some connections ok, but lots of others just not working. It’s a nightmare
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Sébastien Fleurance
(@sfleurance77) reported
@bt_uk My contract ends mid January. I've called your hot line to get a 12 months renewal but you can only offer 24 months. you obviously dont want to retain customer so I'm going to go to @SkyUK!
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OdinForce22
(@Odinforce22) reported
@ring_uk Thank you. Reading from other users this may be a @bt_uk issue? I am with BT for broadband and all Ring and @AmazonUK echo devices are not working for me. Who is responsible for these issues?
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Rods
(@AbreuRodrigo22) reported
@DSword04 you’re fat and you’re internet is down. BT internet💀 @bt_uk @elonmusk ban this guy💀
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Chris Bailey
(@BaileyX80) reported
@skipoleschris @bt_uk Same here, I've lost a few customers in the northwest area but they still have internet, it's just my devices on the network!
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Callum
(@ItsCallumtomz) reported
Up to 60 minutes wait for technical support from @bt_uk that’s disgusting.
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oonagh carson
(@oonaghcarson) reported
@_georgiarosetta @bt_uk Nintendo switch not working, can't update mobile phone, can't access uni VLE @Blackboard or library services........argh
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N144A
(@n144_a) reported
@_NFFCJosh @bizness89253189 @bt_uk Wtf I have turned my internet off and on all day and it ain’t working. I test my internet connection and it says everything is successful except the NAT type it says failed ?????????
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siiiiiuuuu
(@bizness89253189) reported
@n144_a @_NFFCJosh @bt_uk Get onto bt to fix this issue