BT (British Telecom) outages and service status in Astley, England

Problems in the last 24 hours in Astley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Astley, England

The most recent BT (British Telecom) outage reports came from the following cities: Salford, Manchester, St Helens, Stockport, Warrington, Wilmslow, Wigan, Newton-le-Willows, Widnes, Little Hulton, Altrincham, and Bolton.

City	Problem Type	Report Time
Salford	Internet	22 hours ago
Manchester	Wi-fi	2 days ago
Manchester	Internet	3 days ago
Salford	Internet	4 days ago
Manchester	E-mail	4 days ago
Manchester	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

• 
  Jo Thomas (@thomasjowendy) reported 2 minutes ago from Cheadle Hulme, England

  @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

• 
  Craig Cooke (@storm_imaging) reported 9 minutes ago from Adlington, England

  @bt_uk hi, I’ve had an ongoing issue with a home move since last week. Apparently it’s being dealt with - this morning I’ve just received an email asking if I want the move cancelled. I don’t. I’m in the property. I’ve been messaging about this for some days now.

• 
  The Shire (@AskTheShire) reported 16 minutes ago from Salford, England

  @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

• 
  Katie Bretherton (@KLBretherton) reported 18 minutes ago from Bolton, England

  @bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.

• 
  Dave Challis (@ChallisDave) reported 21 minutes ago from Cheadle Hulme, England

  @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 37 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  billy omalley (@b11oma) reported 38 minutes ago from Warrington, England

  @bt_uk is there a problem with Bt email

• 
  Mitch (@Mitchx0161) reported 39 minutes ago from Manchester, England

  @bt_uk The text service just offers to book an enginer really all the other steps I've done randomly goes off at 1 in the morning surely ain't a fault on the line

• 
  Mike Halton (@mch2010uk) reported 40 minutes ago from St Helens, England

  @bt_uk Hello. Are you doing anything or experiencing any issues in the WA9 area. I've had my 3rd disconnect of the week.

• 
  Sam Cartwright (@samtcartwright) reported 42 minutes ago from Golborne, England

  @virginmedia @BTCare do you want another customer?

• 
  Will (@willisclarkie) reported 43 minutes ago from Manchester, England

  pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

• 
  Kevin Broome (@broomey66) reported 46 minutes ago from Manchester, England

  @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 47 minutes ago from Manchester, England

  @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

• 
  EMMA STOTHARD (@emstoth) reported 49 minutes ago from Salford, England

  @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

• 
  Kevin Broome (@broomey66) reported 50 minutes ago from Manchester, England

  @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

• 
  Nick Broughall (@Nickbr1001) reported 53 minutes ago from Sale, England

  If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

• 
  Johnathan Massey (@jl_massey) reported 55 minutes ago from Wilmslow, England

  @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

• 
  Michelle Boudin (@MichelleBoudin_) reported 56 minutes ago from Bury, England

  @btsport Can someone contact me please, trying to add a late payment charge on my biĺl this month even though I didnt recieve anything last month to say my bill was ready to be paid etc ..as your covid discount credit had run out .. Cant wait til cancel in November!!

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 56 minutes ago from Manchester, England

  @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

• 
  Daz Chadders (@dazchad) reported 60 minutes ago from Urmston, England

  Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Mich (@MrAndyMich) reported 5 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  The Canine Behaviourist (@cbehaviourist) reported 6 minutes ago

  .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

• 
  Eaters (@eaters2009) reported 8 minutes ago

  @bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.

• 
  Apex Signs (@apex_signs1) reported 9 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Theresa (@bchutney1) reported 15 minutes ago

  @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

• 
  Caroline Applepie 🇪🇺🏳️‍🌈🏳️‍⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported 20 minutes ago

  @bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks

• 
  carol bell (@carolbe33933864) reported 21 minutes ago

  @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

• 
  AM (@itsmeitsmeandy) reported 21 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 25 minutes ago

  @AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix

• 
  MouseMat (@andymousemat) reported 25 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet