BT (British Telecom) Outage Report in Astley, Borough of Wigan, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Astley, Borough of Wigan, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Little Hulton, Stockport, Manchester, Wigan, Altrincham, Salford, St Helens, Bolton, Sale, Runcorn, Warrington, Cheadle and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Wi-fi | |
| Wilmslow |
Internet | |
| Stockport |
Phone | |
| Manchester |
Internet | |
| Wigan |
Phone | |
| Altrincham |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Daniel Couser
(@couser85) reported
from
Bury, England
@bt_uk can’t get on a live chat! We can’t get so Wi-fi signal to the back bedrooms of the house. We’ve had the smart hub for the last 4 years is there an upgrade?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@bt_uk Yep the text service, although it said there was nothing wrong 🤔, all sorted now
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United
(@RED_MUFC_69) reported
from
Rochdale, England
@bt_uk @GavinRoss01 Mine also not working. Entered my sky viewing card into website and payed but it’s not come through!!!!!!!!!!!!!!!
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Danny Bublé
(@DannyBuble) reported
from
Wrightington, England
@bt_uk hi, once again our internet is down in WN6 and has been for more than 24 hours. Please advise and don't take 6 days like you did last time. Cheers 👍
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@bt_uk Yes I could do with some help. I want the best WiFi possible and my download speeds are usually ~ 42Mbps but it’s my so who complains about his game freezing in his bedroom
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
Hey @bt_uk ... if I use the app to try any work through a sound issue in my TV service, it hangs midway through a diagnostic check... if I try and use the ‘chat to us’ facility there’s no one available. Anyone would think you didn’t want to know, or help, with a customer issue?
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Steve Mc
(@LeedsViking) reported
from
Warrington, England
@bt_uk Having an issue with Access Controls on my hub... always worked great to limit the kids gaming time, but suddenly the ‘off’ time is cutting off every wi-fi device in the house, not just the specified devices. Please can you help 🤞🏻
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(((JIM-XIT))) 🇪🇸
(@Totallylancs) reported
from
Bury, England
@BTCare absolutely terrible connection today, no doubt openreach are messing about up the road, terrible
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Katie Bretherton
(@KLBretherton) reported
from
Bolton, England
@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ElaineGolding#FreeMouradTahbaz
(@Elainebks) reported
Though not his department, he put me through to a very helpful lady, who got an engineer there the next day ( as a safety issue). It took a while on the phone, but why do @bt_uk make it so difficult.
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🌺 Max 🦋
(@SE_London_Max) reported
@bt_uk Sadly it’s back to pink and has been for last half an hour. I’m really getting tired of this. Please what is going on???? I’ve never ever had this many problems since being your customer! I seriously want another provider as you are no longer reliable for me and my family.
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Grumpy Agency Guy
(@GrumpyAgencyGuy) reported
Multi-£billion corporations taking your money by DD or BACS but sending refund cheques when they’ve ****** up, because they know that people can’t get to the bank to pay them in is one of the most insidious forms of ‘customer service’ there is. Shame on you @BritishGas @bt_uk
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Pig Bodine
(@PigB0dine) reported
@tizstu @bt_uk @Ofcom I've just had the same with a BT Door2Door. Started the spiel with some tripe about how my provider should have been in contact with me about upgrades in the area that will affect current service. Incorrect information and dishonest practices, not convinced to switch to BT at all
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jj 🌻🐝
(@julie_twickers) reported
@bt_uk But when a customer wants to get Fibre @OpenreachHelp keeps cancelling the order
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jj 🌻🐝
(@julie_twickers) reported
@bt_uk Its ok. Had a call from their "Early Life Department" whoever thinks up these ridiculous names? My complaint is so old i need a call from Geriatric Fossil Customer Services....
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Sahira
(@SahiraBevis1) reported
@bt_uk Major outage now extended to Friday 23 June! No communication from BT to inform us of that, and unable to email CEO as Gavin’s mailbox is full! What is earth going on!?
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Robin Bradfield
(@BradfieldRobin) reported
@bt_uk @EE brilliant call centre staff, but back office systems that don’t allow comms with each other = very frustrating customer and staff experience. Staff sympathised with me and me with them. Sort your computer says no shite out for everyone’s sake. Dismal! Complaint on way
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Anne Bruce
(@annebruce) reported
@bt_uk our phone and Internet has been down since Wed lunchtime and reported online but no response at all from BT. Please let me know how to get this sorted out it is causing big problems
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ً
(@hzqa0) reported
@bt_uk ur wifi is cancerous pls fix it u ugly *****