BT (British Telecom) outages and service status in Astley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Astley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 5, 2:14 AM GMT+1.
- Internet (56%)
- Wi-fi (21%)
- Phone (16%)
- Total Blackout (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Astley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Astley, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Chorley, Wilmslow, Salford, Altrincham, and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 7 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Phone | 3 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Astley, England
Latest outage, problems and issue reports in Astley and nearby locations:
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Lee Howarth (@leehow2) reported from Urmston, EnglandYour systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Mitch (@Mitchx0161) reported from Manchester, England@BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area
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Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Daz Chadders (@dazchad) reported from Urmston, EnglandPretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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The Shire (@AskTheShire) reported from Salford, England@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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DazPenny (@DinglerGmail) reported from Bramhall, England@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Mitch (@Mitchx0161) reported from Manchester, England@bt_uk The text service just offers to book an enginer really all the other steps I've done randomly goes off at 1 in the morning surely ain't a fault on the line
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Katie Bretherton (@KLBretherton) reported from Bolton, England@bt_uk internet’s been dropping out for over 12 hrs. Done all the tests and resets and it’s all saying it’s ok (it isn’t). I’m not going to be able to work without internet access, can someone help please.
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Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England@bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.
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Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, EnglandHow quickly can any other #internet providers get me on line - #sky #virgin ? Not @bt_uk and I’ll tell you why after 😡😡😡 back to my MP @JamesDalyMP for the second day for help !
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wayne peers (@wanner316) reported from Golborne, England@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Andy W (@AndyWhittle2) reported from Aspull, England@btsport your commentators on the Arsenal v City game today are an absolute disgrace. Never heard as much bias against City in my life and they also have **** accents so please get rid.
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Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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The Shire (@AskTheShire) reported from Salford, England@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Jonathan Kahn (@jkisthe1) reported from Salford, EnglandCan anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't
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Sarah taylor (@SarahTrafford77) reported from Salford, England@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Will (@willisclarkie) reported from Manchester, Englandpretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed
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Jardiniere Chef (@JardiniereChef) reported from Urmston, England@btsport cancelled my subscription. No one else has buffering issues.
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Craig Dyer (@cdyer291) reported from Bury, EnglandWhen I signed up for a new broadband service with BT, it said I would receive a £110 reward card. Never heard anything since and when I go to claim on my account, it’s not listed, any ideas @BTCare ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Greg Ruthen (@GregRuthen) reported@bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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Robert Walker 🚜 🏴🇬🇧 (@WalkerDevon1922) reported@BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.
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Andrhu (@ALivMusico) reportedApparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.
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Graham & June Hall (@GrahamH36921247) reported@John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!
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jack250213 (@e4290936) reported@bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'